Western Digital Technologies, Inc.
951 SanDisk Drive, Milpitas, CA 95035
Western Digital Technologies, Inc. is the seller of record and
licensee in the Americas of SanDisk® products.
©2017 Western Digital Corporation or its affilaites. All rights reserved
USER GUIDE
iXpand™ Base
Introduction
• Overview
• Specifications
• Compatibility
Getting Started
•Connecting to iPhone
Applications
• Getting Started
• App Overview
• Back Up and Restore
• View Files
• File Management
• Sharing
• Multi-User
• Offline Mode
• Firmware update
Troubleshooting & Support
• SD Card Full
• Important Notifications
• In-App Support
• Online Support
Instructional Icons
Warning
Information
Quick Tip
Figure: iXpand Base
Power Adaptor
Insert the Ligtening
Connector to
Backup and Charge
Introduction
iXpand™ Base Overview
The perfect companion for your iPhone device, the iXpand Base provides a
convenient way to regularly back up your photos and videos without having to worry
about recurring monthly fees or online privacy risks. The iXpand Base automatically
backs up all your iPhone photos and videos during your normal, everyday charging
process, with no recurring monthly fees and no worries about online security. With
up to 256GB of storage, the iXpand Base offers plenty of room to save your files in
their original quality. Designed for everyday use with a no-slip top, a sturdy Base, and
a wrap-around groove to keep your Lightning cable tidy. The iXpand Base is also
engineered for convenience, delivering fast-charging capabilities and a companion
app for restoring your content to your iPhone device.
Automatically Free up Space!
Automatically back up your iPhone’s photos, videos and contacts every time you
charge. Simply plug in the Lightning connector, rest your phone on the iXpand case
surface and you can easily move photos, videos and contacts off your device and
onto the iXpand Base. From there, you can transfer the files onto a Mac computer or
PC or store them on the drive.
View Original Quality Photos
Keep your photos and videos right on the iXpand Base at original quality without
worrying about recurring monthly fees
Charge while you backup
The iXpand Base is also engineered for convenience, delivering fast-charging
capabilities while you back up your content
Sturdy and designed for everyday use
The iXpand Base is designed for everyday use with a no-slip top to hold your phone
and a wrap-around groove to keep your Lightning cable tidy.
USB 2.0 Speed Transfers
Plug the drive into your computer’s USB port and you can transfer files to your
PC/Mac
iXpand Base Mobile App
Available from the App Store online store, the iXpand Base app makes it easy to
manage your photos, videos and contacts. It also enables you to easily restore your
backed up photos, videos and contacts to your new iPhone device
Specifications
Interface: Lightning and USB 2.0 connectors
Dimensions: 25.36 x 101.00 x 107.00 mm
Microsoft® FAT and exFAT (for 64GB, 128GB and 256GB) Support
Works With
iPhone Models:
iPhone 5, iPhone 5c, iPhone 5s, iPhone 6 and 6 Plus, iPhone 6s and 6s Plus , iPhone 7 and 7 Plus, iPhone 8
and 8 Plus, iPhone X
iPad Models:
iPad Pro 1st and 2nd Gen, iPad Mini Gen 2 - 4, iPad 3 -5 Gen, iPad Air 2
iOS 10+ and above
Online updated compatibility list URL:
https://kb.sandisk.com/app/answers/detail/a_id/20349/kw/ixpand%20base%20com
patibility
SD Card Slot (Card
provided with Device)
15Watt (3 Amp) fast charger with 6ft cable
Micro USB slot
Getting Started
Connecting iPhone to iXpand Base
Physical Connection
In the box you will find an iXpand Base with a premium, sturdy metal body, along
with fast charger with 6ft cable and an Ultra SD card (32, 64, 128 & 256 GB). Connect
the cable to a wall outlet on one side and to the Micro USB slot in the iXpand Base on
the other. Now the Base is connected to power.
1. Turn the iXpand Base on the back side and you will see the slot for a USB port
2. Take your Lightning cable (not included), insert the USB side to the slot provided
(as shown in the Fig.1)
Figure 1
Figure 2
Figure 3
3. Wrap your Lightning cable along the wrap-around groove to keep your cable tidy
and nightstand clutter-free (as shown in Fig.2)
4. Insert the Lightning side of the cable to your iPhone device. Now you are ready to
use the iXpand Base (as shown in Fig.3).
Installing the App and Setup
When you’ve connected the iXpand Base to your iPhone you will be prompted to
install the companion iXpand Base app, if not, search for the iXpand Base app in the
App Store online store.
1. On the screen, select “App Store”.
2. Install the “iXpand Base” app from the App Store online store.
3. Click on the app icon
Applications
Getting Started
The iXpand Base is designed for your ease. After getting started, you will be able to
backup your phone’s contents while it charges.
1. Launch the iXpand Base App
2. Accept the License Agreement
3. Provide access to photo, contacts and notifications