Samsung Z400 User Manual

User Guide

Z400 by Samsung

®

www.sprint.com

© 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.

4/7/08

Z400_BC28_PS_040708_F7

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Your Phone’s Menu. . . . . . . . . . . . . . . . . . . . . . . . ii

Section 1: Getting Started. . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . 2

Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 2

Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 4

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . 9

2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . 10

Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Viewing the Display Screen . . . . . . . . . . . . . . . . . 13

Features of Your Phone . . . . . . . . . . . . . . . . . . . . 17

Turning Your Phone On and Off . . . . . . . . . . . . . 19

Using Your Phone’s Battery and Charger . . . . . 20

Navigating Through the Menus . . . . . . . . . . . . . . 23

Displaying Your Phone Number . . . . . . . . . . . . . 24

Making and Answering Calls . . . . . . . . . . . . . . . 25

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

2B. Nextel Direct Connect . . . . . . . . . . . . . . . . 40

Before Making Your First Direct Connect Call . 41

About Your Direct Connect Number . . . . . . . . . 41

Making and Answering Direct Connect Calls. . 42

Using Group Connect . . . . . . . . . . . . . . . . . . . . . 49

Using TeamDC . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Saving Direct Connect and Group Connect

Entries in Contacts . . . . . . . . . . . . . . . . . . . . . . . . 55

2C. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . 67

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

TTY Use With Sprint Service . . . . . . . . . . . . . . . . 71

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . 73

Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . 74

2D. Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Accessing the Security Menu . . . . . . . . . . . . . . 77

Using Your Phone’s Lock Feature . . . . . . . . . . . . 78

Using Special Numbers . . . . . . . . . . . . . . . . . . . 80

Deleting Phone Content . . . . . . . . . . . . . . . . . . . 80

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . 81

Security Features for Voice and Data . . . . . . . . . 81

2E. Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Understanding Roaming . . . . . . . . . . . . . . . . . . . 83

Setting Your Phone’s Roam Mode . . . . . . . . . . 84

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . 85

Using Data Roam Guard . . . . . . . . . . . . . . . . . . 86

2F. Recent History . . . . . . . . . . . . . . . . . . . . . . 87

Viewing Recent History . . . . . . . . . . . . . . . . . . . . . 87

Recent History Options . . . . . . . . . . . . . . . . . . . . 88

Making a Call From History . . . . . . . . . . . . . . . . 89

Saving a Phone Number From History . . . . . . 90

Prepending a Phone Number From History . . 90

Deleting the Recent History . . . . . . . . . . . . . . . . . 91

Blocking Direct Connect Calls in

Recent History . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Viewing Direct Connect Calls Only in

Recent History . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

2G. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Adding a New Contacts Entry . . . . . . . . . . . . . . . 93

Creating a New Group . . . . . . . . . . . . . . . . . . . . . 94

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 95

Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . 96

Adding a Phone Number to a Contacts Entry. . 97

Editing a Contacts Entry’s Phone Number . . . . 97

Assigning Speed Dial Numbers . . . . . . . . . . . . . 98

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . 99

Selecting a Ringer Type for an Entry . . . . . . . . . 99

Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . 99

Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . 100

Sprint Mobile Sync . . . . . . . . . . . . . . . . . . . . . . . 101

2H. Calendar and Tools . . . . . . . . . . . . . . . . 103

Using Your Phone’s Calendar . . . . . . . . . . . . . . 103

Using Your Phone’s Alarm Clock . . . . . . . . . . . 106

Using Your Phone’s Memo Pad . . . . . . . . . . . . 107

Using the Calculator . . . . . . . . . . . . . . . . . . . . . . 107

Using the World Clock . . . . . . . . . . . . . . . . . . . . 107

Mass Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Updating Phone Software . . . . . . . . . . . . . . . . . 110

Updating the PRL . . . . . . . . . . . . . . . . . . . . . . . . . 110

2I. Voice Services . . . . . . . . . . . . . . . . . . . . . 111

Using Automatic Speech Recognition (ASR) . 111

Send a Message . . . . . . . . . . . . . . . . . . . . . . . . . 114

Look Up a Contacts Entry . . . . . . . . . . . . . . . . . 117

Launch an Application . . . . . . . . . . . . . . . . . . . . 117

Checking the Phone . . . . . . . . . . . . . . . . . . . . . . 117

Managing Voice Memos . . . . . . . . . . . . . . . . . . 118

2J. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 127

Storing Pictures and Videos . . . . . . . . . . . . . . . . 129

Sending Sprint Picture Mail . . . . . . . . . . . . . . . . 131

Managing Sprint Picture Mail . . . . . . . . . . . . . . 133

Printing Pictures Directly From Your Phone . . . 137

2K. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Turning Bluetooth On and Off . . . . . . . . . . . . . . 139

Using the Bluetooth Settings Menu . . . . . . . . . 140

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . 141

Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . 142

Voice Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Sending Data via Bluetooth . . . . . . . . . . . . . . . 144

Section 3: Sprint Service. . . . . . . . . . . . . . . . . 147

3A. Sprint Service Features: The Basics . . 148

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Using SMS Text Messaging . . . . . . . . . . . . . . . 154

Using SMS Voice Messaging . . . . . . . . . . . . . . 156

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Responding to Call Waiting . . . . . . . . . . . . . . . 159

Making a Three-Way Call . . . . . . . . . . . . . . . . . 159

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . 160

3B. Sprint Power Vision . . . . . . . . . . . . . . . . . 161

Sprint Power Vision Applications . . . . . . . . . . . . 161

Getting Started With Sprint Power Vision . . . . 162

Accessing Messaging . . . . . . . . . . . . . . . . . . . . . 167

Downloading Content . . . . . . . . . . . . . . . . . . . . . 170

Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . 172

Phone as Modem . . . . . . . . . . . . . . . . . . . . . . . . . 176

Sprint Power Vision FAQs . . . . . . . . . . . . . . . . . . 178

Section 4: Safety and Warranty

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

4A. Important Safety Information . . . . . . . . 180

General Precautions . . . . . . . . . . . . . . . . . . . . . . 180

Maintaining Safe Use of and Access to

Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Using Your Phone With a Hearing

Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Caring for the Battery . . . . . . . . . . . . . . . . . . . . 184

Radio Frequency (RF) Energy . . . . . . . . . . . . . 185

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 187

User Guide Proprietary Notice . . . . . . . . . . . . . . 187

4B. Manufacturer’s Warranty . . . . . . . . . . . . 188

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 188

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Introduction

This User Guide introduces you to Sprint® service and all
the features of your new phone. It’s divided into four
sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Phone

⽧ Section 3: Sprint Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you’ll find tips that highlight
special shortcuts and timely reminders to help you
make the most of your new phone and service. The
Table of Contents and Index will also help you quickly
locate specific information.

You’ll get the most out of your phone if you read each
section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of
Contents and go directly to that page. Follow the
instructions in that section, and you’ll be ready to use
your phone in no time.

User
Guide
Note

WARNING

Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit
and log on to
the most recent version of the user guide.

Please refer to the Important Safety

Information section on page 180 to learn

about information that will help you safely use
your phone. Failure to read and follow the
Important Safety Information in this phone
guide may result in serious bodily injury,
death, or property damage.

My Sprint Wireless to access

www.sprint.com

i

Your Phone’s Menu

The following table outlines your phone’s menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 23.

Standby Screen (Right Softkey)

1: C ont act s

Standby Screen (Left Softkey)

1: F avo rit es

1: Email 2: Sprint Mobile Alerts
3: Live Search 4: Bluetooth Devices
5: My Account 6: News
7: <Add Favorite> 8: <Add Favorite>
9: <Add Favorite> 0: <Add Favorite>
*: <Add Favorite> #: <Add Favorite>

Menu Options (Right Softkey)

1: M enu Sty le

1: Floating 3x3 2: Metal 3x3
3: List main menu

ii

Web

History

My Content

1: Application Manager

2: Games

1: Get New Games 2: My Content Manager Games
3: Midnight Pool Demo
4: PAC-MAN/Ms. PAC-MAN DEMO
5: Tetris Demo Pack 6: WSOP Pro Challenge Poker

3: Ringers

1: Get New Ringers 2: My Content Manager Ringers

4: Screen Savers

1: Get New Screen Savers
2: My Content Manager Screen Savers
3: Screensaver Preview

5: Applications

1: Get New Applications
2: My Content Manager Applications
3: Live Search 4: Sprint Navigation
5: TheWeatherChannel 4.0 Free Trial

6: IM & Email

1: Get New IM & Email
2: My Content Manager IM & Email

7: Call Tones

Messaging

1: Send Message

1: Text 2: Picture Mail
3: VoiceSMS 4: Email

2: Text Message

1: Inbox 2: Outbox
3: Drafts 4: Send Text

3: Picture Mail

1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending

4: VoiceSMS

5: Email

6: Voicemail

1: Call 2: Reset Indicator

7: Ch at & Da ti ng

8: Premium Message

9: Settings

1: General

1: Notification 2: Preset Messages
3: Message Alert 4: Auto-Delete

2: Text Message

1: Save in Outbox 2: Priority
3: Delivery Receipt 4: Callback Number
5: Signature

3: VoiceSMS Opt.

1: Speakerphone 2: From Name

Missed Alerts

Too ls

1: A lar m

1: Alarm #1 2: Alarm #2
3: Alarm #3

2: Bluetooth

3: Calculator

4: Calendar

1: Today 2: Scheduler
3: Task List 4: Countdown

iii

5: Mass Storage

1: Connect to PC 2: File Manager
3: Memory Info.

6: Memopad

7: World Time

1: Set DST (On/Off)

8: Update Phone

1: Update Firmware 2: Update PRL

9: Voice Memo

1: Record 2: Review
3: Delete All

0: Voice Service

1: Call <Name or #> 2: Send <Msg Type>
3: Contacts < Name> 4: Goto <Menu>
5: Check <Item> 6: Info

Pictures

1: C ame ra

Press the right softkey to view the following options:

1: Self-Timer

2: Multi Shot

1: Series Shot 2: Divided Shot

iv

3: Fun Tools..

1: Fun Frames 2: Color Tones

4: Controls..

1: Brightness 2: White Balance
3: Night Shot 4: Metering

5: Settings..

1: Resolution 2: Quality
3: Shutter Sound 4: Status Bar

6: Launch

1: Review Albums 2: Camcorder

2: Camcorder (Video mail/Long video)

Press the right softkey to view the following options:

1: Self-Timer

2: Fun Tools..

1: Color Tones

3: Controls..

1: White Balance

4: Settings..

1: Quality

5: Launch

1: Review Albums 2: Camera

3: Picture Mail

1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending

4: My Albums

1: In Phone 2: Online Albums

5: PictBridge

6: Order Prints

7: Settings and Info

1: Status Bar

1: On 2: Off

2: Account Info

Contacts

Settings

1: Display

1: Main Screen

1: Screensaver 2: Foregrounds
3: Incoming Calls

2: Outer Screen

1: Screensaver 2: Contrast

3: Brightness

4: Backlight

1: Flip open 2: 30 seconds
3: 15 seconds 4: 8 seconds

5: Menu Style

1: Floating 3x3 2: Metal 3x3
3: List main menu

6: Menu Font

1: Small 2: Normal
3: Large

7: Dialing Font

1: Color 2: Size

8: PowerSave mode

1: On 2: Off

v

9: Keypad Light

1: Flip open 2: 30 seconds
3: 15 seconds 4: 8 seconds
5: Off

0: Language

1: English 2: Español

*: Java Font

1: Small 2: Normal
3: Large

#: Java Application

1: Continuous 2: 30 seconds
3: 15 seconds 4: 8 seconds

2: Sounds

1: Volume

1: Ringer 2: Advanced...

2: Ringer Type

1: Voice Calls 2: Messages
3: Schedule 4: Roam Ringer

3: Alerts

1: Minute Beep 2: Service
3: Connect 4: Signal Fade/Call Drop
5: Power On 6: Power Off

vi

4: Key Tone

1: Tone Type 2: Key Tone Level
3: Tone Length

3: Direct Connect

1: Permissions

2: Call Alerts

1: Repetition 2: Volume

3: Group Call Options

1: End the call for everyone.
2: Allow the call to continue.

4: Headset Mode

1: Headset button starts voice calls [Talk Key]
2: Headset button starts DC calls [DC Key]

5: Update DC

4: Bluetooth

1: O n/O ff

2: Visibility

1: Always Visible 2: Visible for 3min
3: Hidden

3: Device Name

4: Device Info

5: Trusted Devices

6: Select Device type

1: Hands-Free 2: HeadSet

7: Voice Caller ID

1: On 2: Off

5: Messaging

1: Notification

1: Message & Icon 2: Icon only

2: Message Reminder

1: Off 2: Once
3: Every 2 min

3: Callback Number

1: None 2: xxxxxxxxxx
3: Other

4: Auto -Delete

1: Yes 2: N o

5: Signature

1: On 2: Off

6: Preset Messages

7: Priority

1: Normal 2: Urgent

8: Save in Outbox

1: Yes 2: N o

9: Voice SMS Options

1: Speakerphone 2: From Name

6: Text Entry

1: Auto Capital

1: On 2: Off

2: Personal Dic.

3: Used word Dictionary

1: Yes 2: N o

4: Display Candidate

1: Display On 2: Display Off

5: Prediction Start

1: 3rd letters 2: 4th letters
3: 5th letters

6: Dual Language

1: None 2: Spanish

vii

7: Insert Space

1: On 2: Off

8: Help

7: Phone Information

1: Phone Number

2: Icon Glossary

3: Version

4: Advance d

8: More...

1: Accessibility

1: TTY 2: Voice Service

2: Airplane Mode

1: On 2: Off
3: On PowerUp

3: Browser

1: Bookmarks 2: Clear Cache
3: Clear Cookies 4: Edit Homepage

viii

4: Call Setup

1: Abbrev. Dial 2: Contacts Match
3: Restriction 4: Call Answer
5: Auto Answer

5: Data

1: On/Off 2: Net Guard
3: Update Data Profile

6: Headset Mode

1: Turbo Button 2: Earpiece
3: Ringer Sound

7: Lo ca ti on

1: On 2: Off

8: Restrict and Lock

1: Voice 2: Data
3: Camera/Pictures 4: Lock my Phone

9: Roaming

1: Set Mode 2: Call Guard
3: Data Roaming

0: Security

1: Lock Phone 2: Lock Pic/Video
3: Change Lock 4: Special #
5: Delete 6: Default Settings
7: Reset Favorites 8: Reset Phone
9: Lock Services

*: Navigation Keys

1: Left Navigation 2: Right Navigation
3: Up Navigation 4: Down Navigation

#: Side Key Guard

1: Flip-closed 2: After 5 Seconds
3: Off

: Contacts

1: Speed Numbers 2: Hide Secret
3: My Name Card 4: Mobile Sync

In Use Menu

Press Options (right softkey) to display the following
options:

1: Key Mute 2: Turn Speaker On
3: Whisper Mode On 4: Save
5: Contacts 6: Messaging
7: 3-Way Call 8: Recent History
9: Voice Memo 0: Missed Alerts
*: Tools #: Settings

ix

Section 1

Getting Started

Section 1A

Setting Up Your Phone

Setting Up Service

⽧ Setting Up Your Phone (page 2)

⽧ Activating Your Phone (page 3)

⽧ Setting Up Your Voicemail (page 4)

⽧ Sprint Account Passwords (page 5)

⽧ Getting Help (page 6)

Setting up service on your new phone is quick and easy. This

section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint service.

2 Section 1A. Setting Up Service

1. Install the battery.

䡲 Press the release button and remove the battery

cover from the back of the phone.

䡲 Insert the battery into the opening, making sure

the connectors align (1). Gently press down to
secure the battery (2).

䡲 Insert the battery cover tabs into the





corresponding slots (3) and press down on the
cover (4) until you hear a click.

2. Press to turn the phone on.

䡲 If your phone is activated, it will turn on, search for

Sprint service, and enter standby mode.

䡲 If your phone is not yet activated, see “Activating

Your Phone” on page 3 for more information.

3. Make your first call.

䡲 Use your keypad to enter a phone number.
䡲 Press .

Your phone’s battery should have enough charge for

Note

your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 22 for details.

Activating Your Phone

There are three basic scenarios for activating your new
phone:

A. You purchased your phone at a Sprint Store. It is probably

activated and ready to use.

B. You received your phone in the mail, and it is a new Sprint
account or a new phone number. Your phone is designed

to activate automatically when you first turn it on. To
confirm your activation, make a phone call.

Section 1A. Setting Up Service 3

Setting Up Service

C. You received your phone in the mail and you are switching
numbers from a previous Sprint phone to the new phone. You

need to contact Sprint to activate the number on your
new phone. There are two options for activation in this
instance:

䡲 From your computer’s Web browser, go to

www.sprint.com/activate and complete the onscreen

instructions to activate your phone.

䡲 Press to contact Sprint Customer

Service for assistance with activation.

When you have finished, make a phone call to confirm
your activation.

Do not press while the phone is being activated.

Tip

Pressing cancels the activation process.

If you are having difficulty with activation, contact

Note

Sprint Customer Service by pressing
new phone or by dialing
other phone.

1-888-211-4727 from any

* 2 Talk on your

4 Section 1A. Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, Sprint recommends that
you set up your voicemail and personal greeting as
soon as your phone is activated.

1. From standby mode, press and hold .

2. Follow the system prompts to:

䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether to activate One-Touch Message

Access (a feature that lets you access messages
simply by pressing and holding , bypassing
the need for you to enter your passcode).

Voicemail Passcode

Note

If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
enable your voicemail passcode. (Do not activate
One-Touch Message Access.)

For more information about using your voicemail, see
“Using Voicemail” on page 148.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your Sprint Power Vision
ensure that no one else has access to your information,
you will need to create passwords to protect your
privacy.

Account Username and Password

If you are the account owner, you will create an account
username and password when you sign on to

www.sprint.com. (Click Need to register for access? to get

started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at

®

account. To

www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 4 for more information on your
voicemail password.

Sprint Power Vision Password

With your Sprint Power Vision phone, you may elect to
set up an optional Sprint Power Vision password to
control access and authorize Premium Service
purchases.

For more information, or to change your passwords,
sign on to
Service at

www.sprint.com or call Sprint Customer
1-888-211-4727.

Section 1A. Setting Up Service 5

Setting Up Service

Getting Help

Managing Your Account

Online: www.sprint.com

䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint

service plan).

䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about Sprint Power Vision and other

products like Sprint Picture Mail, games, ringers,
screen savers, and more.

6 Section 1A. Setting Up Service

From Your Sprint Phone

䢇 Press to check minute usage and

account balance.

䢇 Press to make a payment.
䢇 Press to access a summary of your

Sprint service plan or get answers to other questions.

From Any Other Phone

䢇 Sprint Customer Service: 1-88 8-211-4727.
䢇 Business Customer Service: 1-800-927-2199.

Sprint 411

Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411, and you
will be billed for airtime.

䊳 Press .

Sprint Operator Services

Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.

䊳 Press .

For more information or to see the latest in products
and services, visit us online at

www.sprint.com.

Setting Up Service

Section 1A. Setting Up Service 7

Section 2

Your Phone

Section 2A

21. Headset Jack

22. Direct
Connect
Button

19. Sub LCD

23. Volume Key

18. Camera
Lens

17. Speaker

16. Speakerphone
Button

20. Stop Button

14. Softkey (right)

4. Navigation Key

5. Softkey (left)

6. MENU/OK

3. Main LCD (display)

11. Accessories Jack

2. Signal Strength
Indicator

1. Earpiece

12. END/POWER Key

13. Camera Key

7. TALK Key

8. BACK Key

15. Battery Strength
Indicator

9. Keypad

10. Microphone

Phone Basics

⽧ Your Phone (page 10)

⽧ Viewing the Display Screen (page 13)

⽧ Features of Your Phone (page 17)

⽧ Turning Your Phone On and Off (page 19)

⽧ Using Your Phone’s Battery and Charger (page 20)

⽧ Navigating Through the Menus (page 23)

⽧ Displaying Your Phone Number (page 24)

⽧ Making and Answering Calls (page 25)

⽧ Entering Text (page 35)

Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide

you through the basic functions and calling features of
your phone.

10 Section 2A. Phone Basics

Your Phone

Key Functions

1. Earpiece lets you hear the caller and automated

prompts.

2. Signal Strength Indicator represents the signal

strength by displaying bars. The more bars
displayed, the better the signal strength.

3. Main LCD (display) displays all the information

needed to operate your phone, such as the call
status, the Contacts list, the date and time, and the
signal and battery strength.

4. Navigation Key scrolls through the phone’s menu

options and acts as a shortcut key from standby
mode.

䡲 Press Up to access the Send Quick Text menu.
䡲 Press Down to access the Recent DC’s list.
䡲 Press Right to access the My Contents menu.
䡲 Press Left to access the Calendar menu.

5. Softkey (left) lets you select softkey actions or menu

items corresponding to the bottom left line on the
Main LCD.

6. MENU/OK lets you access the phone’s menus and

selects the highlighted choice when navigating
through a menu.

7. TA LK Key allows you to place or receive calls,

answer Call Waiting, use Three-Way Calling, or
activate Voice Dial.

8. BAC K Key deletes characters from the display in text

entry mode. When in a menu, pressing the Back
key returns you to the previous menu. This key also
allows you to return to the previous screen in a
Sprint Power Vision session.

9. Keypad lets you enter numbers, letters, and

characters, and navigate within menus. Press and
hold keys 2–9 for speed dialing.

10. Mic rophone allows other callers to hear you clearly

when you are speaking to them.

11. Accessories Jack allows you to connect a power

cable or a USB cable.

CAUTI ON! Inserting an accessory into the incorrect

jack may damage the phone.

Section 2A. Phone Basics 11

Phone Basics

12.

END/POWER Key lets you turn the phone on or off,

end a call, or return to standby mode. While in the
main menu, it returns the phone to standby mode
and cancels your input.

13. Camera Key lets you activate the camera and video

mode and take pictures and videos.

14 . Softkey (right) lets you select softkey actions or

menu items corresponding to the bottom right line
on the Main LCD.

15. Battery Strength Indicator represents the amount of

remaining battery charge currently available in
your phone. When all bars are displayed in the
battery icon, the phone’s battery is fully charged.
When no bars are displayed, the phone’s battery is
completely discharged or empty.

16. Speakerphone Button lets you turn your speaker on

or off during a Direct Connect call. When not in a
call, you can turn the speaker on or off with the
Speakerphone Button. The default setting for
Direct Connect calls is speaker on.

12 Section 2A. Phone Basics

17. Speaker lets you hear the different ringers and

sounds.

18. Camera Lens, as part of the built-in camera, lets you

take pictures and videos.

19. Sub LCD lets you monitor the phone’s status and

see who’s calling without opening the phone.

20. Stop Button terminates an active Direct Connect

session.

21. Headset Jack allows you to plug in either a stereo

headset (optional) for convenient, hands-free
conversations.
into the incorrect jack may damage the phone.

Earphones equipped with 5P (five-pole) mini-plugs

Note

are recommended for the SPH-Z400. Earphones
equipped with 4P mini-plugs may be used, although
there may be a loss of quality or functionality.

CAUTI ON! Inserting an accessory

22. Direct Connect Button allows you to use Nextel Direct

Connect on your Sprint phone. (Push to make a
Direct Connect call. Then push and hold to talk,
release to listen.) Also lets you view the Direct
Connect call history. (See “Nextel Direct Connect”
on page 40.)

23. Volume Key allows you to adjust the ringer volume

in standby mode (with the phone open) or adjust
the voice volume during a call. The volume key
can also be used to scroll up or down to navigate
through the different menu options.

Viewing the Display Screen

Your phone’s display screen provides information
about your phone’s status and options. This list
identifies the symbols you’ll see on your phone’s
display screen:

To view a list of your phone’s icons and descriptions,

Tip

from the main menu select

Information > Icon Glossary.

indicates that your Sprint Vision connection is
active.

indicates that you are sending information.

indicates that you are receiving information.

indicates that your Sprint Vision connection is
dormant (no data is being sent or received).

indicates Sprint Power Vision service is
available.

Section 2A. Phone Basics 13

Settings > Phone

Phone Basics

indicates that your phone has Sprint Power

X

Vision connection.

indicates your Sprint Power Vision connection
is active and communicating.

indicates Sprint Power Vision service is
dormant (no data is being sent or received).

indicates your phone’s location feature is on.

indicates your phone’s location feature is off.

indicates your phone is using SSL (Secure
Sockets Layer) protocol for client/server
communication.

indicates you are “roaming” off the Sprint
National Network.

indicates you have new text messages.

indicates you have an unread message in
your Inbox.

indicates the text message has been read.

14 Section 2A. Phone Basics

indicates there is an unread urgent message
in your Inbox.

indicates you have read the urgent message.

indicates there is an unread SMS Voice
message in your Inbox.

indicates you have read the SMS Voice
message.

indicates the message was sent.

indicates the message failed to be sent.

indicates you have a message pending.

indicates the message is a draft.

indicates there is URL text contained within the
text message.

indicates a message is locked.

indicates your phone is in vibrate all mode.

indicates your phone’s ringer is turned on and

+

the vibrate mode option is checked.

indicates your phone is operating in TTY
mode.

indicates the ringer is set at a level between
1 - 8 or that 1-Beep is selected.

indicates your phone’s ringer is turned off and
the vibrate mode is not checked.

indicates your phone’s ringer is turned off and
the vibrate mode option is checked.

indicates Direct Connect is not active.

indicates an alarm is set on your phone.

tells you a call is in progress.

means your phone cannot find a signal.

shows your current signal strength. (The more
lines you have, the stronger your signal.)

indicates battery charge level (icon shown is
full).

indicates battery charge level (icon shown is
empty).

indicates your phone is muted and no sound
will be recorded through the microphone.

indicates the key tones have been muted.

indicates the microphone sensitivity level has
been increased.

indicates the speakerphone is enabled.

indicates the camera is enabled.

indicates the camcorder is enabled.

indicates the self-timer function is enabled.

indicates the white balance has been set to
Sunny. This icon is also used for indicating the
brightness level.

Phone Basics

Section 2A. Phone Basics 15

indicates the white balance has been set to

1

Cloudy.

indicates the white balance has been set to
Tungsten.

indicates the white balance has been set to
Fluorescent.

indicates the white balance has been set to
Manual.

indicates a voice memo is currently being
recorded.

indicates a voice memo has been paused.

indicates a voice memo is playing.

indicates files have been uploaded to an
online album or folder.

indicates voice captioning is enabled and
audio is currently being recorded.

indicates Bluetooth technology is active and
enabled.

16 Section 2A. Phone Basics

indicates the Bluetooth device is connected.

indicates the Bluetooth device is hidden.

indicates that Java is running.

indicates the Direct Connect speakerphone
feature is enabled.

indicates the Direct Connect speakerphone
feature is disabled.

Using Softkeys

Softkeys are buttons whose functions are determined
by the currently active dialog, menu, or page. Softkeys
can be used to activate the function indicated above
them on the screen. There are two softkeys on your
phone, the left softkey ( ) and the right softkey ( ).

Press the softkey directly below the text displayed at

Note

the bottom left and bottom right of your phone’s
display screen to activate the indicated function.
Softkey actions change according to the screen
you’re viewing and will not be displayed if there is no
corresponding action available.

Features of Your Phone

The SPH-Z400 is lightweight, easy to use, and reliable,
and it offers many features and service options. This list
previews some of those features and provides page
numbers where you can find out more:

䢇 Digital dual-band capability allows you to make and

receive calls while on the Sprint National Network
and to roam on other 1900 and 800 MHz digital
networks where Sprint has implemented roaming
agreements (page 83).

䢇 The built-in Bluetooth

connect wirelessly to a number of Bluetooth-enabled
devices, such as printers and headsets (page 139).

䢇 Nextel Direct Connect push-to-talk services allow

instant communication with other users with just the
push of a button. Nextel Direct Connect provides a
quick and easy alternative for immediate
communication with individuals or groups. Perfect for
get-in get-out conversations such as checking status,
getting information, getting directions, or
coordinating with others — fast (page 40).

®

technology allows you to

Section 2A. Phone Basics 17

Phone Basics

䢇 Call Alert is a Nextel Direct Connect feature that

sends a repeating ping to other Nextel Direct
Connect users (page 47).

䢇 The high-impact frame protects your phone from

dust, vibration, and shock. (Passed Military Standards
Specification testing [MIL-STD 810F for dust, shock &
vibration]).

䢇 Sprint Power Vision provides access to the wireless

Internet in digital mode (page 161).

䢇 Email (page 167), SMS Text Messaging (page 154),

and SMS Voice Messaging (page 156) provide quick
and convenient messaging capabilities.

SMS Text and SMS Voice messages may be sent

Note

only to 10-digit phone numbers (not DC-only
numbers). These messages may incur additional
charges.

䢇 Games, ringers, screen savers, and other

applications can be downloaded to make your
phone as unique as you are (page 161). Additional
charges may apply.

䢇 Your Contacts list allows you to store up to 600

entries, with up to seven phone numbers per entry
(page 93).

18 Section 2A. Phone Basics

䢇 The built-in Calendar offers several personal

information management features to help you
manage your busy lifestyle (page 103).

䢇 The Location feature works in connection with

available location-based services (page 67).

䢇 T9 Text Input lets you quickly type messages with

one keypress per letter (page 35).

䢇 Speed dialing lets you dial phone numbers with one

or two keypresses (page 34).

䢇 Mobile Sync is a service that allows you to back up

all of your contacts to the Sprint Web site and then
restore them if your phone is ever lost, stolen,
damaged, or replaced (page 101).

Turning Your Phone On and Off

Turning Your Phone On

䊳 Press .

Once your phone is on, it may display “Searching for
Service.” When your phone finds a signal, it
automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and
receiving calls.

If your phone is unable to find a signal, it will first go
into a Power Save feature for 36 seconds and then
initiate a 5 second scan for a signal.

If no signal is detected, the phone will repeat the same
process until a signal is detected.

In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).

The Power Save feature conserves your battery

Tip

power when you are in an area where there is no
signal.

Turning Your Phone Off

䊳 Press and hold for two seconds until you see

the powering down animation on the display
screen.

Your screen remains blank while your phone is off
(unless the battery is charging).

Section 2A. Phone Basics 19

Phone Basics

Using Your Phone’s Battery and Charger

WARNING

Sprint-approved or Samsung-approved batteries and
accessories can be found at Sprint Stores or through
Samsung; or call 1-866-343-1114 to order. They’re also
available at

20 Section 2A. Phone Basics

Use only Sprint-approved or Samsung­approved batteries and chargers with your
phone. The failure to use a Sprint-approved or
Samsung-approved battery and charger may
increase the risk that your phone will overheat,
catch fire, or explode, resulting in serious
bodily injury, death, or property damage.

www.sprint.com.

Battery Capacity

Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 4.5 hours of
continuous digital talk time.

When the battery reaches 5% of its capacity, the battery
icon ( ) blinks. When there are approximately two
minutes of talk time left, the phone sounds an audible
alert and then turns off.

Long backlight settings, searching for service, vibrate

Note

mode, browser use, and other variables may reduce
the battery’s talk and standby times.

Watch your phone’s battery level indicator and

Tip

charge the battery before it runs out of power.

Installing the Battery





1. Press the release button (1) and remove the battery

cover (2) from the back of the phone.

2. Insert the battery into the opening, making sure the

connectors align (3). Gently press down to secure
the battery (4).





3. Insert the battery cover tabs into the corresponding

slots (5) and press down on the cover (6) until you
hear a click.

Phone Basics

Removing the Battery

1. Make sure the power is off so that you don’t lose

any stored numbers or messages.

2. Press the release button (1) and remove the cover

from the back of the phone (2).

Section 2A. Phone Basics 21

3.





Grasp the battery at the top edge (3) and lift it up
and out (4).

Charging the Battery

Charge your battery as soon as possible so you can
begin using your phone.

Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any
information you were just working on. For a quick
check of your battery level, glance at the battery charge
indicator located in the upper-right corner of your
phone’s display screen. If the battery charge is getting
too low, the battery icon ( ) blinks and the phone
sounds a warning tone.

Always use a Sprint-approved or Samsung-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.

WARNING

Do not handle a damaged or leaking Li-Ion
battery as you can be burned.

22 Section 2A. Phone Basics

Using the Phone Charger

Incorrect

Correct

䊳 Plug the flat end of the charger into the phone’s

charger jack and the other end into an electrical
outlet.

With the Sprint-approved Li-Ion battery, you can
recharge the battery before it becomes completely run
down.

Navigating Through the Menus

The navigation key on your phone lets you scroll
through menus quickly and easily. The scroll bar at the
right of the menu keeps track of your position in the
menu at all times.

To navigate through a menu, press the navigation key
up or down. If you are in a first-level menu, such as

Settings, you may also navigate to the next or previous

first-level menu by pressing the navigation key right or
left.

For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page ii.

Section 2A. Phone Basics 23

Phone Basics

Selecting Menu Items

As you navigate through the menu, menu options are
highlighted. Select any option by highlighting it and
pressing . If the option is numbered, you can
select it by pressing the corresponding number on the
phone’s keypad.

For example, to view your text messages:

1. Press to access the main menu.

2. Select Messaging by highlighting it and

pressing .

3. Select Text Message by highlighting it and

pressing .

4. Select Inbox by highlighting it and pressing .

(If you have any text messages, they are displayed.)

For the purposes of this guide, the above steps

Note

condense into “Press

Message > Inbox.”

24 Section 2A. Phone Basics

Menu > Messaging > Text

Backing Up Within a Menu

To go to the previous menu:

䊳 Press .

To return to standby mode:

䊳 Press .

Displaying Your Phone Number

䊳 Press Menu > Settings > Phone Information > Phone

Number. (Your phone number and other

information about your phone and account will be
displayed.)

Making and Answering Calls

Making Calls

Placing a call from your wireless phone is as easy as
making a call from any landline phone. Enter the
number, press , and you’re on your way to clear
calls.

1. Make sure your phone is on.

2. Enter a phone number from standby mode. (If you

make a mistake while dialing, press to erase
the numbers.)

3. Press . (To make a call when you are roaming

and Call Guard is enabled, select
press . See “Using Call Guard” on page 85.)

4. Press or close the phone when you are

finished.

To redial your last outgoing call, press twice.

Tip

When making calls off the Sprint National Network,
always dial using 11 digits (1 + area code + phone
number).

Roam Call and

You can also place calls from your phone by speed
dialing numbers from your Contacts (page 34) and by
using your Recent History listings (page 87).

To speed dial a phone number from standby mode,

Tip

press and hold the speed dial number. If the speed
dial number is two digits, enter the first digit, and then
press and hold the second digit. (For information on
setting up speed dial numbers, see “Assigning
Speed Dial Numbers” on page 98.) (This feature will
not work when you are roaming off the Sprint
National Network; when roaming you must dial using
11 digits [1 + the area code + the seven-digit phone
number].)

Dialing Options

When you enter numbers in standby mode, you will
see a variety of dialing options that are accessed
through softkeys on the phone’s screen.

Section 2A. Phone Basics 25

Phone Basics

To initiate an option, press the corresponding softkey.

䢇 Call Alert: Enter a seven-digit or ten-digit number

(area code and phone number) and press
(left softkey). Select

Call Alert to send an alert

Msg/Alert

message to the person you are calling that you want
to communicate using Direct Connect. (See “Using
Call Alerts” on page 47.)

䢇 Text: Enter a seven-digit or ten-digit number (area

code and phone number) and press
(left softkey). Select

Tex t to send a text message to the

Msg/Alert

person you are calling. (See “Composing SMS Text
Messages” on page 154.)

䢇 Picture Mail: Enter a seven-digit or ten-digit number

(area code and phone number) and press
(left softkey). Select

Picture Mail to send a picture or

Msg/Alert

video to the person you are calling. (See “Sending
Sprint Picture Mail” on page 131.)

䢇 VoiceS MS: Enter a seven-digit or ten-digit number

(area code and phone number) and press
(left softkey). Select

Voic eSMS to send an SMS Voice

Msg/Alert

message to the person you are calling. (See
“Composing SMS Voice Messages” on page 157.)

26 Section 2A. Phone Basics

䢇 Dial: Enter a seven-digit or ten-digit number (area

code and phone number) and press
(right softkey). Select

䢇 Contact Details: Enter a seven-digit or ten-digit number

Dial to dial the phone number.

(area code and phone number) and press
(right softkey). Select

Contact Details to display

Options

Options

information about the phone number if it is saved in
the Contacts list.

䢇 Save: Enter a seven-digit or ten-digit number (area

code and phone number) and press
softkey). Select

Save to save the phone number in

Options (right

your Contacts. (See “Saving a Phone Number” on
page 31.)

䢇 Find: Enter a digit or string of digits and press Options

(right softkey). Select Find to display Contacts entries
that contain the entered numbers. (See “Finding a
Phone Number” on page 32.)

䢇 Hard Pause: Enter one or more digits and press

Options (right softkey). Select Hard Pause to insert a

hard pause and enter additional numbers and
pauses as needed. (See “Dialing and Saving Phone
Numbers With Pauses” on page 32.)

䢇 2sec Pause: Enter one or more digits and press

Options (right softkey). Select 2sec Pause to insert a

two-second pause and enter additional numbers
and pauses as needed. (See “Dialing and Saving
Phone Numbers With Pauses” on page 32.)

䢇 Set DC Domain: This option is reserved for future

changes to Direct Connect functionality. Please do

NOT alter this setting or Direct Connect service will

cease to function.

Answering Calls

1. Make sure your phone is on. (If your phone is off,

incoming calls go to voicemail.)

2. Press to answer an incoming call. (Depending

on your settings, you may also answer incoming
calls by opening the phone or by pressing any
number key. See “Call Answer Mode” on page 75
for more information.)

Your phone notifies you of incoming calls in the
following ways:

䢇 The phone rings or vibrates.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.

If the incoming call is from a number stored in your
Contacts, the entry’s name is displayed. The caller’s
phone number may also be displayed, if available.

If Call Answer is set to either

Any key or Tal k ke y

the following options are also displayed. To select an
option, press the corresponding softkey.

䢇 Silence (left softkey) to mute the ringer.
䢇 Ignore (right softkey) to send the call to your voicemail

box.

Section 2A. Phone Basics 27

Phone Basics

Answering a Roam Call With Call Guard Enabled

X

T

VV

Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Sprint National Network. Please see
“Roaming” on page 83 for more information about
roaming.

䊳 Select Answer (left softkey) to answer the call. (See

“Using Call Guard” on page 85 for additional
information.)

When your phone is off, calls go directly to voicemail.

Note

Missed Call Notification

When an incoming call is not answered, the Missed
Alerts log is displayed on your screen.

To display a Missed Alerts entry from the notification screen:

䊳 Select an entry and press . (To dial the phone

number, press .)

To display a Missed Alerts entry from standby mode:

1. Press Menu > Missed Alerts.

2. Select the entry you wish to view and press .

Ending a Call

䊳 Close the phone or press .

28 Section 2A. Phone Basics

Indicates an incoming call was

missed.

Indicates an incoming text message
was missed.

Indicates an incoming voicemail
message was missed.

Calling Emergency Numbers

You can place calls to 911 (dial ),
even if your phone is locked or your account is
restricted.

When you place an emergency call, your phone

Note

automatically enters Emergency mode.

During an emergency call:

1. Press Options (right softkey).

2. Highlight an option and press .

䡲 Speaker On to activate speakerphone mode. (If you

are in speakerphone mode, the option
will be displayed.)

䡲 Unlock Phone to unlock your phone (appears only

if the phone is locked).

Press Phone Info (left softkey) to display your phone

Tip

number during an emergency call.

Speaker Off

To exit Emergency mode:

䊳 Press to end a 911 call.

Enhanced 911 (E911) Information

This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.

When you place an emergency 911 call, the GPS
feature of your phone seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.

Important

Always report your location to the 911
operator when placing an emergency call.
Some designated emergency call takers,
known as Public Safety Answering Points
(PSAPs) may not be equipped to receive GPS
location information from your phone.

Section 2A. Phone Basics 29

Phone Basics

In-Call Options

Pressing Options (right softkey) during a call displays a
list of available in-call features. To select an option,
press the corresponding keypad number or select the
option and press . The following options may be
available through the Options menu:

䢇 Key Mu te or Key Un mute to mute the keypad.
䢇 Tur n Sp ea ker On or Turn Sp eak er Of f to route the phone’s

audio through the speaker or through the earpiece.

䊳 Select Turn Speaker On to route the phone’s audio

through the speaker. (You can adjust the speaker
volume using the volume keys on the side of the
phone.)

䊳 Select Turn Speaker Off to use the phone’s earpiece.

WARNING

䢇 Whisper Mode On/Off increases or reduces the built-in

microphone's sensitivity.

䢇 Save to store the current number in your Contacts list.

30 Section 2A. Phone Basics

Because of higher volume levels, do not
place the phone near your ear during
speakerphone use.

䢇 Contact Details to display Contacts entry details for a

caller.

䢇 Contacts to display your Contacts list.
䢇 Messaging to access the messaging options.
䢇 3-Way Call to initiate a three-way call.
䢇 Recent History to display a list of recent call activity.
䢇 Voice Me mo to record the conversation of the other

party on the line.

䢇 Missed Alerts to display missed calls.
䢇 Too ls to quickly access your phone's tools, such as

the calendar, calculator, or memo pad.

䢇 Settings to quickly access the Settings menu.

Press

Mute (left softkey) during a call to mute the

microphone. Press

UnMute (left softkey) to unmute the

microphone.

End-of-Call Options

After you receive or make a call, the Recent History
screen is displayed with the name of the person who
made or received the most recent call highlighted.
Press

Options (right softkey) to choose from the

following options:

䡲 New Group to add the most recent call to a new

Contacts group.

䡲 Save Contact to store the phone number of the

caller or person called as a new Contacts entry
(displayed only if the number is not already saved
in Contacts). (See “Saving a Phone Number” on
page 31.)

䡲 Contact Details to display the Contacts information

associated with the most recent call.

䡲 Delete to delete the most recent call from the

Recent History list.

䡲 Delete All to delete all entries from the Recent

History list.

䡲 Block DC Calls to block all incoming Direct Connect

communication from the most recent caller or
person called.

䡲 Recent DC to display a list of recent Direct Connect

calls.

The End-of-Call options are not displayed for calls

Note

identified as No ID or Restricted.

Saving a Phone Number

Your phone can store up to seven phone numbers in
each of 600 Contacts entries, each entry storing up to
seven numbers, for a total of 7200 numbers. Each
entry’s name can contain 64 characters. Your phone
automatically sorts the Contacts entries alphabetically.
(For more information, see “Contacts” on page 93.)

To save a number from standby mode:

1. Enter a phone number and press Options (left

softkey)

> Save.

2. Select New entry or Existing entry and press .

3. If saving to an existing entry, select a Contacts

entry and press .

Section 2A. Phone Basics 31

Phone Basics

4.

Select a label and press .

5. If saving to a new entry, use the keypad to enter the

new entry name and press .

6. Press Done (left softkey) to save the entry.

Finding a Phone Number

You can search Contacts entries for phone numbers
that contain a specific string of numbers.

1. Enter three or more of the rightmost digits in

standby mode. (The more numbers you enter, the
more specific the search becomes.)

2. Press Options (right softkey) > Find. (All Contacts

entries matching the entered numbers will be
displayed.)

3. To display the Contacts entry that contains the

phone number you entered, select the entry and
press . To dial the number, press .

32 Section 2A. Phone Basics

Dialing and Saving Phone Numbers With Pauses

You can dial or save phone numbers with pauses for
use with automated systems, such as voicemail or
credit card billing numbers.

There are two types of pauses available on your phone:

䢇 Hard Pause sends the next set of numbers when you

press .

䢇 2-Second Pause automatically sends the next set of

numbers after two seconds.

You can have multiple pauses in a phone number

Note

and combine two-second and hard pauses.

To dial or save phone numbers with pauses:

1. Enter the phone number.

2. Press Options (right softkey) > Hard pause or 2-sec

pause.

3. Enter additional numbers.

4. Press to dial the number.

– or –

Options (left softkey) > Save to save the

Press
number in your Contacts.

When dialing a number with a hard pause, press

Note

to send the next set of numbers.

Using Abbreviated Dialing

Abbreviated Dialing is similar to speed dialing. You can
use either of the following abbreviated dialing features.

䢇 Contacts Match – Retrieve any number saved in your

Contacts by entering only the last three to six digits of
the number. Press to dial the retrieved number.

䢇 Prepend – Prepend the first five or six digits (for

example, the area code and prefix) to any four or five
digits you enter. Press to dial the resulting
number.

Before these features can be used, Abbreviated

Note

Dialing must be enabled. See “Setting Abbreviated
Dialing” on page 74.

To place a call using Contacts Match Abbreviated Dialing:

1. Enter the last three to six digits of a Contacts

entry’s phone number.

2. Press to call the displayed number. (If there is

more than one matched number in your Contacts,
the Abbrev. Dial list is displayed. Select the name
you want to call from the list, and then press to
place a call.)

To place a call using Prepend Abbreviated Dialing:

1. Enter the last four or five digits of the number.

2. Press .

Section 2A. Phone Basics 33

Phone Basics

Dialing From the Contacts List

1. Press Menu > Contacts.

Shortcut

From standby mode, press Contacts (right
softkey) to list entries.

2. Select the entry you want to call and press to

dial the entry’s default phone number.

– or –

To dial another number from the entry, select the
name and press , and then select a number
and press .

Plus (+) Code Dialing

When placing international calls, you can use Plus
Code Dialing to automatically enter the international
access code for your location (for example, 011 for
international calls made from the United States).

1. Press and hold until a “+” is displayed on

your phone’s screen.

34 Section 2A. Phone Basics

2. Dial the country code and phone number you’re

calling, and press . (The access code for
international dialing will automatically be dialed,
followed by the country code and phone number.)

Using Speed Dialing

You can store up to 99 numbers in your phone’s speed
dial memory to make contacting friends and family as
easy as pressing a button or two. With this feature, you
can dial speed dial entries using one keypress for
locations 1–9 or two keypresses for locations 10–99.

To use One-Touch Dialing for speed dial locations 1–9:

䊳 Press and hold the appropriate key for

approximately two seconds. Both the Contacts
entry’s name and phone number is displayed
onscreen.

To use Two-Touch Dialing for speed dial locations 10–99:

1. Press the first digit.

2. Press and hold the second digit for approximately

two seconds. Both the Contacts entry’s name and
phone number is displayed onscreen.

Speed dialing is not available when you are roaming;

Note

when you are roaming off the Sprint National
Network, you must always dial using eleven digits
(1 + area code + number).

Entering Text

Selecting a Text Input Mode

Your phone provides convenient ways to enter letters,
numbers, and symbols whenever you are prompted to
enter text (for example, when adding a Contacts entry
or when using Sprint Mail and SMS Text Messaging).

1. From a screen where you can enter text, press

Options (right softkey) to change the text input

mode.

2. Select one of the following options:

䡲 T9(English) to enter text using a predictive text

system that reduces the number of keypresses
required while entering a word. (See page 36.)

䡲 Alpha to cycle through the alpha characters

associated with the letters on the keypad. (See
page 37.)

䡲 Symbol to enter symbols. (See page 38.)
䡲 Number to enter numbers by pressing the

numbers on the keypad. (See page 38.)

䡲 Preset Msg to enter preprogrammed messages.

(See page 38.)

䡲 Recent Msg to enter a message from a list of

previous messages. (See page 38.)

䡲 Emoticons to enter “emoticons.” (See page 38.)
䡲 Tex t Op tio ns to configure these options:

Auto Capital, Used word Dic., Display Cand.,
Prediction Start, Dual Language, and Insert
Space. (See page 39.)

When entering text, press the * (Shift) key to change

Tip

letter capitalization (Abc > ABC > abc).

Section 2A. Phone Basics 35

Phone Basics

Entering Text Usi ng T9 Text Input

T9 Text Input lets you enter text by pressing keys just
once per letter. (To select the T9 Word mode when
entering text, see “Selecting a Text Input Mode” on
page 35.)

T9 Text Input uses an intuitive word database to
analyze the letters you enter and create a suitable
word. (The word may change as you type.)

1. Select the T9(English) text input mode. (See

page 35.)

2. Press the corresponding keys once per letter to

enter a word. (For example, to enter the word “Bill,”
press
press to erase a single character. Press and
hold to erase an entire word.)

If the word you want is not displayed after you have
entered all the letters:

䡲 Press the navigation key down to scroll through

additional word selections.

䡲 Use the navigation key to select a word and press

䡲 To insert a space, press .

36 Section 2A. Phone Basics

.) (If you make a mistake,

to accept.

Adding a Word to the T9 Database

If a word you want to enter is not displayed as an
option when you are using T9 Text Input, add it to the
database.

1. Select the Alpha text input mode. (See “Selecting a

Text Input Mode” on page 35.)

2. Enter the word using Alpha Mode. (See “Entering

Text Using Alpha Mode” on page 37.) The word
will appear as an option the next time you scroll
through options during T9 Text Input.

For more information about T9 Text Input, visit the
Nuance Web site at

www.nuance.com/T9/textinput/.

Entering Text Using Alpha Mode

1. Select Alpha mode. (See “Selecting a Text Input

Mode” on page 35.)

2. Press the corresponding keys repeatedly until the

correct letter appears. (For example, to enter the
word “Bill,” press twice, three times,
three times, and three times again.)

(If you make a mistake, press to erase a single
character. Press and hold to erase an entire
word.)

By default, the first letter of an entry is capitalized and
the following letters are lowercased. After a character is
entered, the cursor automatically advances to the next
space after two seconds or when you enter a character
on a different key.

Characters scroll in the following order:

Key

Note

Upper Case

. , @ 1 ? !
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
0

One-character- shifted

Space

When selecting Dual Language, Spanish characters
are also added to those listed above.

English Sequence

# /

*

a b c 2
d e f 3
g h i 4
j k l 5
m n o 6
p q r s 7
t u v 8
w x y z 9

Lower Case

Section 2A. Phone Basics 37

Phone Basics

Entering Numbers, Symbols, Smileys, Recent Messages, and Preset Messages

To enter numbers:

䊳 Select the Number mode and press the appropriate

key. (See “Selecting a Text Input Mode” on
page 35.)

To enter symbols:

䊳 Select the Symbol mode. (See “Selecting a Text

Input Mode” on page 35.) To enter a symbol, press
the appropriate key indicated on the display.

To enter “emoticons” (smileys):

䊳 Select the Emoticons mode and press the

appropriate key. (See “Selecting a Text Input
Mode” on page 35.)

38 Section 2A. Phone Basics

To enter recent messages:

1. Select the Recent Msg mode. (See “Selecting a Text

Input Mode” on page 35.)

2. Highlight a previously sent text message from the

list and press .

To enter preset messages:

1. Select the Preset Msg mode. (See “Selecting a Text

Input Mode” on page 35.)

2. Select a message and press .

Preset messages make composing text messages

Note

easier by allowing you to enter quick messages,

such as “Meet me at,” “Let’s get lunch,” or a

customized message of your own. (For more

information on preset messages, please see

“Managing Preset Messages” on page 69.)

Text Options

The Text Options menu allows you to set more
automated features during text entry to assist you with
capitalization, spelling, spacing, and auto-completion
of commonly entered words.

To specify text options:

䊳 Select the Text Options mode and then select from

these text entry options:

䡲 Auto Capital to turn auto-capitalization on or off

when beginning a new sentence.

䡲 Used word Dic. to store frequently used words and

suggest those words in T9 mode.

䡲 Display Cand. to display predicted words either one

at a time or as a list.

䡲 Prediction Start to display possible words after a

preset number of characters have been entered.

䡲 Dual Language to suggest English words only

(None) or English and Spanish words (Spanish)
in T9 mode.

䡲 Insert Space to turn auto-spacing on or off after T9

words are entered.

Phone Basics

Section 2A. Phone Basics 39

Section 2B

Nextel Direct Connect

⽧ Before Making Your First Direct Connect Call (page 41)

⽧ About Your Direct Connect Number (page 41)

⽧ Making and Answering Direct Connect Calls (page 42)

⽧ Using Group Connect (page 49)

⽧ Using TeamDC (page 52)

⽧ Saving Direct Connect and Group Connect Entries in

Contacts (page 55)

Nextel Direct Connect® on your Sprint phone offers instant, two­way “walkie-talkie-style” communication between you and your
family, friends, and co-workers, all at the click of a button.

Perfect for get-in get-out conversations such as
checking status, getting information, getting directions,
or coordinating with others — fast. And Call Alert sends
a repeating alert to other Nextel Direct Connect
subscribers to let them know you want to reach them.

40 Section 2B. Nextel Direct Connect

The following Nextel Direct Connect services are
available:

䢇 Direct Connect

®

– Allows two-way radio

communication with other Direct Connect users.

䢇 Group Connect

®

– Create and manage groups in
Contacts, “on the fly,” or online to connect instantly
with up to 20 other Direct Connect users at the same
time. (Currently Sprint phones do not support Group
Connect calls with Nextel or PowerSource phones.)*

䢇 TeamDC

SM

– Create a group online that allows
nationwide group calling with up to 35 total Direct
Connect users (with Sprint phones only). With
TeamDC, all members can access the most up-to­date group list on their phone.

* Later in 2008, users will be able to include Direct Connect

users with Nextel phones in their Group Connect groups.

Before Making Your First Direct Connect Call

For Direct Connect to be enabled on your phone, it
must be added to your account by a Sprint Customer
Service representative. See “Activating Your Phone” on
page 3.

Register and Activate Direct Connect

1. Confirm the Direct Connect feature is currently

activated on your account.

2. Press Menu > Settings > Direct Connect > Update DC.

䡲 This validates your Direct Connect service with

the Sprint Network and then restarts the phone.

3. Verify that Direct Connect is now active:

䡲 The icon should not be visible at the top of

the screen.

Important

When the Direct Connect feature is active,
both the On/Off and Net Guard features are

Settings > More... > Data).

disabled (

If the Net Guard feature is ever enabled, this indicates

Note

that Direct Connection is no longer active on your
account. Enabling Net Guard can interfere with Direct
Connect functionality.

About Your Direct Connect Number

Your Sprint phone allows you two different options for
your Direct Connect number:

1. Separate numbers (DC Only) — Your Direct Connect

number is a unique number (not your wireless
number). It will be made up of three sets of digits
separated by asterisks (for example, 444*5555*111).

2. A single number (Mobile + DC) — Your Direct

Connect number is the same as your wireless
number (for example, 555-555-1234).

Dialing Direct Connect Numbers

䡲 If the person you are calling has a separate

number for Direct Connect, make sure you dial
any asterisks (*) in the number. If you are saving
the number in your Contacts, choose
the phone type.

Section 2B. Nextel Direct Connect 41

DC Only for

Direct Connect

䡲 If the person you are calling has a single number

for both voice calls and for Direct Connect, use
that 10-digit phone number to make Direct
Connect calls. You do not need to add any
asterisks (*) to the number. If you are saving this
number in your contacts, choose

Mobile + DC for

the phone type.

Users with a Nextel phone must always add asterisks

Tip

(*) between sets of numbers to dial Direct Connect
numbers. If you use a single number, make sure to
tell your contacts with Nextel phones to dial the 10­digit number using asterisks (*) in place of hyphens
(for example, 555*555*1234).

One way to easily ensure that your contact has your

Tip

correct number is to call them so that they can save
your number from their Call Log. Ask them for their
contact information. Remember you will need all
digits of the number to make a successful call. Also,
if they have a Nextel phone or a separate number for
Direct Connect, you will need to enter asterisks (*)
between sets of numbers.

42 Section 2B. Nextel Direct Connect

To tell if a number is a valid Direct Connect number:

䊳 Check the icon for the highlighted number. If it has

a or a icon, it is a valid DC number.

– or –

䊳 Select a contact and press . “DC capable”

will appear below the valid Direct Connect number.

Making and Answering Direct Connect Calls

Making Direct Connect Calls (Phone Open)

You can make a Direct Connect call by entering a
Direct Connect number manually or by selecting an
entry containing a Direct Connect number in your
Contacts or History. (For information on saving Direct
Connect numbers to Contacts, see “Saving a Direct
Connect Number” on page 56.)

Making a Direct Connect Call by Entering a
Number

1. Use your keypad to enter a Direct Connect

number.

䡲 The Direct Connect number may be the 10-digit

wireless phone number of the person you are
calling.

– or –

䡲 If calling a Nextel customer, the Direct Connect

number may have three parts with an asterisk
between each part (for example:
When dialing or saving this type of number,
always include the asterisks ( ).

2. Press and release the Direct Connect button on the

side of your phone.

䡲 Pressing and releasing the Direct Connect button

“pings” the recipient. The recipient’s phone emits
an incoming tone and displays your name or
number. If available, he or she can choose to
respond and begin the conversation.

444*5555 *111).

䡲 Alternatively, you can hold the button and speak

after you first press and hear the tone. In this case,
your voice will be broadcast instantly over the
recipient’s speaker. Pinging the recipient’s phone by
pressing and releasing may avoid unintentional
interruptions.

3. After the call has been accepted:

䡲 Wait for “Open” to appear onscreen.
䡲 Press and hold the Direct Connect button.
䡲 Wait for a tone to sound and “Me” to appear

onscreen before you begin talking.

4. Release the Direct Connect button to listen.

5. Press to end the call.

All Direct Connect calls end automatically if there is

Note

no activity on the call for several seconds.

To display your Direct Connect number, press Menu

Tip

> Settings > Phone Information > Phone Number.

Section 2B. Nextel Direct Connect 43

Direct Connect

Making a Direct Connect Call From Contacts:

?

??

1. Press Contacts (right softkey).

2. Select an entry and press .

3. Use the navigation key to highlight the entry’s

Direct Connect number or Mobile/DC number.

4. Press and release the Direct Connect button to

continue the Direct Connect call as described
previously.

Making a Direct Connect Call From History

1. Press Menu > History.

2. Select a Direct Connect entry (see the following

icon table), and press and release the Direct
Connect button.

3. Continue the Direct Connect call as described

previously.

Shortcut

44 Section 2B. Nextel Direct Connect

To display a list of recent Direct Connect calls,
press the Direct Connect button in standby
mode while the phone is open.

The following icons appear to the left of each entry and
indicate the call type:

Dialed: Indicates any outgoing calls

made from your phone.

Received: Indicates any received

calls that were answered.

Missed Voice: Indicates any missed

phone calls. These are routed to
your voicemail.

Outgoing: Indicates all Direct

Connect calls made.

Incoming: Indicates any incoming

Direct Connect calls received.

Missed DC: Indicates any missed

Direct Connect calls.

Answering Direct Connect Calls

When you receive a Direct Connect call, you hear an
incoming tone or the phone vibrates, depending on
your settings. The Direct Connect number and the
caller's name (if available) will appear on your screen.
You may also hear the caller’s voice through the
speakerphone. Speakerphone is turned on by default
for Direct Connect calls. You can turn the
speakerphone off and listen to Direct Connect calls
through the earpiece as you would a regular call, or
you can listen through a headset.

1. Press the speakerphone button to either enable or

disable the Direct Connect speakerphone feature.

䡲 If the Direct Connect speakerphone is enabled

( ), you will hear the caller’s voice through the
speakerphone on the front of the phone.

䡲 If the Direct Connect speakerphone is disabled

( ), you will only hear the caller’s voice through
the earpiece.

2. Accept the incoming call. If available, the caller’s

name and Direct Connect number also appear on
the display.

3. When the caller has finished speaking, a tone

sounds and “Open” appears on the display.

4. Press and hold the Direct Connect button and wait

for a tone to sound and a message (“Me”) to
appear onscreen. Continue the Direct Connect call
as described previously.

Press END to dismiss an incoming Direct Connect

Tip

call.

Ending a Direct Connect Call

䊳 Press .

Quieting incoming calls and increasing your privacy.

Tip

When you are in an area where incoming Direct
Connect calls may disturb others, or if you wish to
increase the privacy of your calls, please set your
speakerphone to Off and your ringer to vibrate. When
the speakerphone is off, Direct Connect calls use the
phone’s earpiece and microphone, while still utilizing
the Direct Connect button. You may also use an
earbud or other hands-free device for increased
convenience.

Section 2B. Nextel Direct Connect 45

Direct Connect

Making Direct Connect Calls (Phone

Speakerphone Button

Stop Button

Direct Connect

Button

Closed)

1. Press the speakerphone button until “DC Speaker

mode on” is displayed on the Sub LCD screen.

2. Press and release the Direct Connect button to

display the History on the Sub LCD.

3. Use the volume key to scroll through the list and

highlight an entry.

Press and hold the Direct Connect button to begin

4.

talking.

If the incoming caller’s information is displayed on

Tip

the Sub LCD, but they cannot be heard, the audio is
being routed to the internal speaker. Press the
speakerphone button again to route the
conversation to the external speaker.

46 Section 2B. Nextel Direct Connect

Using Call Alerts

Call Alerts let you notify someone that you want to
communicate with them using Direct Connect. When a
user receives a Call Alert, pressing the Direct Connect
button places a Direct Connect call directly to the
sender.

Call Alerts continue to repeat for a set amount of

Note

time (default is five minutes) or until the recipient
returns the call or dismisses the alert. The default Call
Alert time can be adjusted in the

Connect > Call Alerts > Repetition menu.

To send a Call Alert:

1. Enter a Direct Connect number or select a number

from History or Contacts.

When sending a Call Alert, make sure you select the

Note

Direct Connect number for the person you are trying
to reach. See “To tell if a number is a valid Direct
Connect number:” on page 42.

Settings > Direct

2. Press Msg/Alert (left softkey) and select Call Alert.

(A prompt is displayed.)

3. Press and release the Direct Connect button. (The

recipient’s phone will emit an incoming tone and
display an alert.)

If you get an error message saying that your contact

Tip

“is not reachable via Direct Connect” or “this number
is not DC capable,” please check to see that you
have highlighted a valid Direct Connect number. See
“To tell if a number is a valid Direct Connect number:”
on page 42.

Preset Text Feature With Call Alert

From the Call Alert prompt (see step 2 above), you may
attach a brief preset text message.

䊳 Press the navigation key right or left from the

prompt to scroll through available messages.
When the desired message is displayed, proceed
to step 3 above.

Section 2B. Nextel Direct Connect 47

Direct Connect

Preset text messages with Call Alert are available only

Note

on Nextel Direct Connect capable Sprint phones and
can be received only by other subscribers with
capable Sprint phones. If you send a Call Alert with
text to another Direct Connect subscriber without
this capability, they will receive the Call Alert but will
not receive the text message.

There is no additional charge to send preset text
messages with Call Alerts.

To reply to a Call Alert:

1. With the Call Alert displayed, press and hold the

Direct Connect button to return the call.

2. Continue with the Direct Connect call as previously

detailed.

To dismiss a Call Alert:

䊳 Press Ignore (right softkey).

When sending a Call Alert, you may see an option to

Note

send an SMS Voice or SMS Text message. These
can only be sent to 10-digit phone numbers and may
incur additional charges depending on your service
plan.

48 Section 2B. Nextel Direct Connect

Setting Direct Connect Permissions

With Direct Connect, you can control which numbers
can reach your phone using Direct Connect.

1. Press Menu > Settings > Direct Connect > Permissions.

2. Select Accept all DC calls, except those from numbers I

block and press to block incoming Direct

Connect calls from selected numbers.

● Add numbers to the blocked call list by

re-activating the DC Permissions menu.

● Select Block Another #, press , and then

choose one of the following options:

Recent DCs, or New Number. Follow the

onscreen instructions.

– or –

Select Reject all DC calls, except those from numbers

I allow and press to reject all but selected

incoming Direct Connect calls.

● Add numbers to the allowed call list by

re-activating the DC Permissions menu.

Contacts,

● Press Options (right softkey) > Change Approach

> Change (left softkey) and select Allow Another#

to allow Direct Connect calls from selected
numbers. (All numbers not on the allowed call
list will be blocked.)

● Add numbers to the allowed list by choosing

one of the following options:

Contacts, Recent

DCs, or Enter New Number. Follow the onscreen

instructions.

3. Follow the instructions to add or edit the Blocked

DC #s or the Allowed DC #s list.

You can also allow or block numbers directly from

Tip

the Contacts list or History. From the Contacts or
History list, press

Block DC Calls and follow the onscreen instructions.

Options (right softkey) > Allow/

Using Group Connect

A Group Connect call is a Direct Connect call made to
up to 20 Direct Connect users with Sprint phones
nationwide at one time. You can make a Group
Connect call in several different ways:

䢇 By setting up a Group contact on your phone.
䢇 By using the Sprint Mobile Sync tool available at

www.sprint.com.

䢇 By selecting or entering multiple numbers for a

one-time call.

(For information on creating Groups and storing them
in Contacts, see “Creating Groups in Contacts” on
page 57.)

Important

When making a Group Connect call or
creating a group list in Contacts, you must
select an entry’s DC-capable number. If a
non-DC-capable number is selected, the
name will be added to the list, but Group
Connect calls will not go through to that
group member.

Section 2B. Nextel Direct Connect 49

Direct Connect

Making Group Connect Calls

Group Connect calls can be made by selecting saved
groups from your Contacts, selecting from group calls
saved in History, or by creating groups on-the-fly.

When making a Group Connect list, make sure you

Note

select the Direct Connect number for each contact
you add. Go to each entry’s name and use the arrow
keys to scroll through that contact’s numbers until
the Direct Connect number is highlighted. See “To
tell if a number is a valid Direct Connect number:” on
page 42 for details.

Making a Group Connect Call From Contacts

1. Press Contacts (right softkey).

2. Select a Group and press the Direct Connect

button to begin the Group Connect call.

3. Continue the Group Connect call in the same

manner as a one-to-one Direct Connect call.

Only one person at a time may speak on any Direct

Note

Connect or Group Connect Call.

50 Section 2B. Nextel Direct Connect

4. When you are finished, press to end the call.

(By default, when you end a Group Connect call
that you initiated, all other participants are dropped
from the call. To change this option, see “Setting
Group Termination Options” on page 51.)

If you get an error message saying that your contact

Note

“is not reachable via Direct Connect” or “this number
is not DC capable,” please check to see that you
have highlighted a valid Direct Connect number.

Currently Sprint phones do not support Group
Connect calls with Nextel and PowerSource phones.
This enhancement is planned for later 2008. If your
calls are not going through, please check to see if
your contact is using a Sprint phone.

Making a Group Connect Call From History

1. Press Menu > History.

2. Select a Group Connect call entry and press the

Direct Connect button.

3. Continue the Group Connect call as described

previously.

Making a Group Connect Call On-the-Fly

1. Press Menu > Contacts > Add New > New Group.

2. Press Start (left softkey) to add Contacts entries with

DC-capable numbers to the group.

䡲 When adding a contact for the Group Connect

call, make sure you highlight the entry’s
DC-capable number (

DC Only or Mobile + DC).

3. When you have finished selecting entries, press

the Direct Connect button.

4. Continue the Group Connect call as described

previously.

Joining or Rejoining a Group Connect Call

If you are not available at the beginning of a Group
Connect call, or if you drop off the call temporarily, you
can rejoin an in-progress Group Connect call.

1. Press Menu > History.

2. Select the call and press the Direct Connect

button.

3. Continue the Group Connect call as described

previously.

You can also join or rejoin a Group Connect call from

Tip

your Contacts list if the group has been stored.
Select the group entry and press the Direct Connect
button.

If the Group Connect call has already ended,

Note

pressing the Direct Connect button initiates a new
Group Connect call.

If you do not want to participate in a Group Connect

END.

call, press

To see an updated number of group participants
after rejoining a call, press the Direct Connect button.

Setting Group Termination Options

1. Press Menu > Settings > Direct Connect > Group Call

Options.

2. Select an option and press .

䡲 End the call for everyone: terminates the call session

for all connected members.

䡲 Allow the call to continue: keeps the call active even

after you hang up. The call will remain active until
the last members disconnect.

Section 2B. Nextel Direct Connect 51

Direct Connect

Group Connect Call Information

During a Group Connect call, the following information
may appear on your screen:

䢇 The name of the Group.
䢇 The name or Direct Connect number of the person

speaking.

䢇 The number of Group members who are connected

on the call out of the number invited (for example,
4 out of 6).

Press Details (left softkey) to view a complete list of

Tip

group members for an active Group Connect call.

52 Section 2B. Nextel Direct Connect

Using TeamDC

TeamDC lets Direct Connect users make group calls to
up to 34 other users nationwide. With TeamDC, any
Direct Connect or Sprint user can create a TeamDC
group online, which is then pushed automatically to all
the group members’ phones. Once the TeamDC group
has been created and distributed, any member of the
group can make a TeamDC call to the entire group. If
the user who created the group makes any changes to
the group, updates are sent to the members’ phones.

The TeamDC feature supports group calls only with

Note

Direct Connect users with Sprint phones. Users with
Nextel phones cannot be included in TeamDC
groups.

Setting Up a TeamDC Group

TeamDC groups are created online by any Direct
Connect subscriber on Sprint phones. Only the
TeamDC group creator or an account administrator
may modify a group member list once it has been
created.

1. Sign on to your account at www.sprint.com.

2. From your account summary page, click My Online

Tools > Sprint Mobile Sync > My Contacts > Add Group >
TeamDC.

3. Add TeamDC members directly (using Direct

Connect numbers) or select individual members
or groups from your Contacts list.

4. [Optional] Click Set Talker Priority to select a Talker

Priority for each group member. (Default is

Medium).

䡲 You can assign a priority of Low, Medium, or High

to each member.

䡲 During a TeamDC call, members with a higher

Talker Priority can “break in” when members with
a lower priority are speaking.

Talker Priority: The optional TeamDC “Talker Priority”

Note

feature lets you define a priority level (Low, Medium,
or High) for each member of a TeamDC group.
When a TeamDC call is active, members with a
higher priority may interrupt a member with a lower
priority while he or she is speaking. By default, all
members of a TeamDC group are assigned a
“Medium” priority level

5. Click Save to save the TeamDC group and

distribute it to the other group members.

Updating TeamDC Groups

1. Press Contacts (right softkey).

2. Highlight any entry in the list and press Options

(right softkey) > List TeamDC Groups.

䡲 Your phone will connect to the network and

retrieve a current list of TeamDC Groups for your
account.

Section 2B. Nextel Direct Connect 53

Direct Connect

Making a TeamDC Call

1. Press Menu > History.

2. Select a TeamDC group and press the Direct

Connect button.

3. Continue the TeamDC call as any other Direct

Connect or Group Connect call.

4. When you are finished, press to end the call.

(When you end a TeamDC call that you initiated, all
other participants are dropped from the call.)

Group Termination Options By default, when the

Note

originator of a Group Connect or TeamDC call ends
the call, all other participants are disconnected as
well. When available, you will be able to select a

Settings > Direct Connect > Group Call

setting in

Options to allow Group Connect and TeamDC calls

you initiate to remain active after you leave the call.

54 Section 2B. Nextel Direct Connect

Joining or Rejoining a TeamDC Call

If you are not available at the beginning of a call, or if
you drop off the call temporarily, you can rejoin the
in-progress TeamDC call.

1. Press Menu > History.

2. Select the TeamDC entry and press the Direct

Connect button.

3. Continue the TeamDC call as described previously.

You can also join or rejoin a TeamDC call from your

Tip

Contacts. Select the TeamDC group and press the
Direct Connect button.

If the TeamDC call has already ended, pressing the

Note

Direct Connect button initiates a new TeamDC call.

Team DC Call Information

During a TeamDC call, the following information may
appear on your screen:

䢇 The name of the group.
䢇 The Direct Connect number, and, if available, the

caller’s name.

䢇 The number of TeamDC members who are

connected on the call out of the number invited (for
example, 4 out of 6).

Press Details (left softkey) to view a complete list of

Tip

group members for an active TeamDC call.

Saving Direct Connect and Group Connect Entries in Contacts

Direct Connect numbers and Group Connect groups
can be stored in your phone’s Contacts list just like any
other phone number. When you have Direct Connect
numbers and Groups stored in Contacts, you can use
the Contacts or Group listing to initiate Direct Connect
and Group Connect calls.

When you view the numbers in this list, an icon to the
left of the number indicates the number type:

The number has Direct Connect
capability only (

Indicates the number has Direct
Connect capability (

Indicates the entry does not have
Direct Connect capability.

Indicates the entry is part of a
group and contains multiple
members.

Section 2B. Nextel Direct Connect 55

DC Only).

Mobile + DC).

Direct Connect

TeamDC numbers are also stored in your Contacts,

Note

but they must be created online and sent to your
phone.

Saving a Direct Connect Number

1. Use your keypad to enter a Direct Connect

number.

䡲 The Direct Connect number may be the 10-digit

wireless phone number of the contact.

– or –

䡲 The Direct Connect number may be a unique

number made up of three sets of digits separated
by asterisks (for example, 444*5555*111). When
saving this type of number, always include the
asterisks ( ).

2. Press Options (right softkey) > Save.

3. Select New entry or Existing entry and press .

56 Section 2B. Nextel Direct Connect

4. Select a phone type for the entry and press .

䡲 Select Mobile + DC if the wireless phone number

and the Direct Connect number are the same.

䡲 Select DC Only if the Direct Connect number is

different from the wireless phone number. Make
sure to include the “*” ( ) between the sections
of a DC Only number.

All Direct Connect users with Nextel or PowerSource

Note

phones must ALWAYS use an “*” ( ) between
sets of digits, even if they are calling another user
whose DC number is the same as their wireless
phone number. Make sure to include the asterisks
when giving your number to a Nextel or
PowerSource user (for example, if your number is
555-555-1234, when giving it to a Nextel or
PowerSource user, it should be 555*555*1234).

5. Press Done (left softkey) to save the entry.

You can also save a Direct Connect number from

Tip

History. From a History listing, press

Contact

, and then complete steps 3–5 above.

Options > Save

Blocking a Direct Connect Number

1. Press Menu > Contacts.

2. Highlight an entry and press .

3. Select the DC-capable phone number. (See “To

tell if a number is a valid Direct Connect number:”
on page 42.)

4. Press Options (right softkey) > Block DC.

5. Press Block (left softkey) to block the number.

Unblocking a Direct Connect Number

1. Press Menu > Contacts.

2. Highlight an entry and press .

3. Select the DC-capable phone number.

4. Press Options (right softkey) > Allow DC.

5. Press Allow (left softkey) to unblock the number.

Creating Groups in Contacts

Creating Group entries in your Contacts list makes it
easy to make Group Connect calls. Once you have
created Groups, you can communicate with everyone
in a group simultaneously.

Currently, Sprint phones do not support Group

Note

Connect calls with Nextel or PowerSource phones.
When creating a group list, please make sure to
include only users with Sprint phones.

Types of Groups

Your Contacts can contain two types of Groups:

䢇 Group Connect groups give you the flexibility to create,

store, and modify groups directly on your phone. Group
Connect groups can contain up to 20 members.

䢇 TeamDC groups are created and managed online by

any Direct Connect or Sprint user. TeamDC groups
may contain up to 35 members (including the
creator), and they offer additional features such as
Talker Priority. (See “Using TeamDC” on page 52.)

TeamDC groups cannot be added or edited on your

Note

phone.

Section 2B. Nextel Direct Connect 57

Direct Connect

Creating a Group Connect Member List

You can create a Group entry by giving it a name and
assigning it members that have Group Connect­compatible phones.

You can also add all the members in an existing Group
by assigning it to your new Group.

To create a Group Connect member list:

1. Press Menu > Contacts > Add New > New Group > Start

(left softkey).

2. Scroll through the available entries and press

after each entry you want to add to the
Group. (A check mark will appear in the box next
to the selected entry.)

Press the navigation key right or left to ensure that

Tip

each contact’s Direct Connect number is displayed

before selecting it. If the Direct Connect number is

not displayed, the contact name will appear in the

Group Connect entry, but Group Connect calls will

not include that member.

3. When you’ve marked all the entries you want to

add, press

58 Section 2B. Nextel Direct Connect

Continue (left softkey).

4. Enter a name for the new Group and press .

5. Press Save (left softkey) to save the Group entry to

the Contacts list.

Adding Group Members to the Group

You can add a group member to an existing Group.
Each group can include up to 20 members. You can
enter a group member directly or select the member
from your Contacts or History.

1. Display the Contacts list and scroll to the Group

you want to add members to and press .

2. Press Options (right softkey) > Edit Group > Start

(left softkey) > Add More and press .

3. Highlight the DC-capable number for each

member you want to add and press after
each selection. (A check mark will appear in the
box next to the selected member.)

4. Press Continue (left softkey) to save the new

members.

5. Press Save (left softkey) to update the existing

Group.

Editing Group Entries

You can add or remove members or edit the name of a
Group you have created in your Contacts.

1. Display the Contacts list and scroll to the Group

you want to edit.

2. Press Options (right softkey) > Edit Group.

3. Highlight the part of the entry you wish to edit and

make your change.

4. Press Save (left softkey) to save your changes.

Erasing Group Entries

To remove a member from a Group:

1. Display the Contacts list and scroll to the Group

you want to edit.

2. Press Options (right softkey) > Edit Group.

3. Highlight the member you want to delete and

press

Options (right softkey) > Remove from Group.

4. Press Save (left softkey) to save the entry.

To delete a Group entry:

1. Display the Contacts list and scroll to the Group

you want to delete.

2. Press Options (right softkey) > Delete Group.

3. If you are certain you would like to delete the

Group, press
(right softkey) again to cancel the deletion.

Delete (left softkey), or press Cancel

Section 2B. Nextel Direct Connect 59

Direct Connect

Using Sprint Mobile Sync

All of your contacts and groups, including TeamDC
groups, can be added and edited online using the
Sprint Mobile Sync service. With Sprint Mobile Sync
you can:

䢇 Add and edit contacts and groups. Use your computer to

easily add, edit, and manage contacts and groups
and set up and manage TeamDC groups.

䢇 Synchronize and back up your contacts. Save all the

contacts information from your phone in a secure
location and automatically synchronize new
information from the computer to the phone and
from the phone to the computer.

䢇 Transfer contacts to a new phone. When you activate a

new Sync-capable phone, your existing contact
information is sent to the new phone upon activation.
All Nextel Direct Connect-capable phones offer
Sprint Mobile Sync.

䢇 Erase contacts information from a lost phone. If your phone

is lost or stolen, Sprint Mobile Sync can remotely
remove all the contacts information. You can then
send the information to your replacement phone.

60 Section 2B. Nextel Direct Connect

䢇 Import and export contacts with online address books.

Import or export contacts information from or to your
Outlook or other compatible database.

Activating Sprint Mobile Sync

䊳 Press Menu > Settings > More... > Contacts > Mobile

Sync > Activate.

Accessing Sprint Mobile Sync

1. Sign on to your My Sprint page at www.sprint.com.

2. Click My Online Tools > Sprint Mobile Sync and then

select

My Contacts.

3. Follow the onscreen instructions to add, edit, and

manage all of your contact information.

Section 2C

Sound Settings

Settings

⽧ Sound Settings (page 61)

⽧ Display Settings (page 64)

⽧ Location Settings (page 67)

⽧ Messaging Settings (page 67)

⽧ Airplane Mode (page 71)

⽧ TTY Use With Sprint Service (page 71)

⽧ Phone Setup Options (page 73)

You can customize your phone to sound, look, and operate just
the way you want it to. This section describes how to

change your phone’s settings to best suit your needs.
Take a few moments to review these options and to
adjust or add settings that are right for you.

Ringer Types

Ringer types help you identify incoming calls and
messages. You can assign ringer types to individual
Contacts entries, types of calls, and types of messages.

Selecting Ringer Types for Voice Calls

Your phone provides a variety of ringer options that
allow you to customize your ring and volume settings.
These options allow you to identify incoming calls by
the ring.

1. Press Menu > Settings > Sounds > Ringer Type >

Voice Call s.

2. Select With Caller ID or Without Caller ID. (A list of

ringer type categories will be displayed.)

3. Select a category, and then use your navigation

key to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.

4. Press to assign a ringer.

Section 2C. Settings 61

Settings

Selecting Ringer Types for Messages

1. Press Menu > Settings > Sounds > Ringer Type >

Messages.

2. Select Voicemail, Text Message, or Pi cture Mail . (A list

of ringer type categories will be displayed.)

3. Select a category, and then use your navigation

key to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.

4. Press to assign a ringer.

Selecting Ringer Types for Calendar Events

1. Press Menu > Settings > Sounds > Ringer Type >

Schedule. (A list of ringer type categories will be

displayed.)

2. Select a category, and then use your navigation

key to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.

3. Press to assign a ringer.

62 Section 2C. Settings

Selecting Ringer Types for Roaming

1. Press Menu > Settings > Sounds > Ringer Type > Roam

Ringer.

2. Highlight Normal or Distinctive. A sample ringer will

sound as you highlight each option.

3. Press to assign a ringer.

Selecting a Key Tone

Your phone offers a number of options for selecting the
audible tones accompanying a keypress.

1. Press Menu > Settings > Sounds > Key Tone.

2. Select an option and press .

䡲 Tone Type to select the sound of a keypress.
䡲 Key Tone Level to select a keypress volume level.
䡲 Tone Length to select a key tone length. (Longer

tone lengths may be better for tone recognition
when dialing voicemail or other automated
systems.)

Adjusting the Phone’s Volume Settings

Adjust your phone’s volume settings to suit your needs
and your environment.

1. Press Menu > Settings > Sounds > Volume.

2. Select Ringer.

3. Using the navigation key, choose a volume level

and press .

You can adjust the ringer volume in standby mode

Tip

(or the earpiece volume during a call) by using the
volume key on the left side of your phone.

Adjusting Other Volume Settings

1. Press Menu > Settings > Sounds > Volume >

Advanced....

2. Select Text Message, Picture Mail, Voice Mai l, Alarms,

and

App. Volume and press .

3. Using the navigation key, choose a volume level

and press .

Alert Notification

Set your phone to alert you with an audible tone when
you change service areas, once a minute during a
voice call, or when a call has been connected.

1. Press Menu > Settings > Sounds > Alerts.

2. Select Minute Beep, Service, Connect, Signal Fade/Call

Drop, Power On, or Power O ff and press .

3. Select On or Off and press .

Silence All

The Silence All option allows you to mute all sounds
without turning your phone off.

To activate Silence All:

䊳 With the phone open, press and hold the volume

key down in standby mode. (The screen will
display “Silence All.”)

To deactivate Silence All:

䊳 Press the volume key up repeatedly to select a

volume level.

Section 2C. Settings 63

Settings

Display Settings

Changing the Text Greeting

A text greeting is displayed on your phone’s screen in
standby mode. Choose the phone’s default greeting
(“Sprint”) or enter your own custom greeting.

1. Press Menu > Settings > Display > Main Screen >

Foregrounds > Greeting.

2. Select Sprint or Custom.

䡲 If you select Custom, enter a custom greeting and

press . (See “Entering Text” on page 35.)
(Use the key to erase the existing greeting.)

Changing the Backlight Time Length

Select how long the display screen, keypad, and Java
applications remain backlit after any keypress is made.

To set the main display time length:

1. Press Menu > Settings > Display > Backlight.

2. Select a time setting and press .

64 Section 2C. Settings

Long backlight settings reduce the battery’s talk and

Note

standby times.

To set the keypad time length:

1. Press Menu > Settings > Display > Keypad Light.

2. Select a time setting and press .

To set the Java applications time length:

1. Press Menu > Settings > Display > Java Application.

2. Select a time setting and press .

Activating the PowerSave Mode

1. Press Menu > Settings > Display > PowerSave mode.

2. Select On or Off, and press .

Changing the Main LCD Brightness

Adjust the display screen’s brightness to suit your
surroundings.

1. Press Menu > Settings > Display > Brightness.

2. Press the navigation key left or right to adjust the

screen brightness and press

Done (left softkey).

Changing the Sub LCD Contrast

Adjust the external LCD screen contrast to suit your
surroundings.

1. Press Menu > Settings > Display > Outer Screen >

Contrast.

2. Select a contrast setting and press .

Changing the Screen Saver

Choose what you see on the main display screen while
powering on or off and when in standby mode.

To set the screen saver for the Main LCD:

1. Press Menu > Settings > Display > Main Screen >

Screensaver.

2. Select Preset images, My Content, or My pictures and

press .

3. Select an image and press Assign (left softkey).

To set the screen saver for the Sub LCD:

1. Press Menu > Settings > Display > Outer Screen >

Screensaver.

2. Select an image and press Assign (left softkey).

Section 2C. Settings 65

Settings

Changing the Phone’s Menu Style

Choose how your phone’s menu is displayed on the
screen.

1. Press Menu > Settings > Display > Menu Style.

2. Select an option and press .

䡲 Floating 3x3 to view each main menu item as an

icon on an animated background.

䡲 Metal 3x3 to view each main menu item as an icon

on a static metallic background.

䡲 List main menu to display the menu as a list.

Changing the Clock Display

Choose whether you want your phone’s clock to be
displayed in analog mode, digital mode, or with time
and date.

1. Press Menu > Settings > Display > Main Screen >

Foregrounds > Clock/Calendar.

2. Select Digital Clock, Analog Clock, Calendar, or Others,

and then press .

3. Press Assign (left softkey) to apply the setting.

66 Section 2C. Settings

Changing the Dialing Font

Adjust the font that displays a number as it is being
dialed.

1. Press Menu > Settings > Display > Dialing Font.

2. Select Color or Size.

3. Select a size or color setting and press .

䡲 For color, select: Basic, Monochrome, or Hyphenate
䡲 For size, select: Large, Normal, or Small

Monochrome assigns a single color to an entire

Note

number; Hyphenate assigns a color to each number
segment.

.

.

Location Settings

Your phone is equipped with a Location feature for use
in connection with location-based services.

The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone except 911.

Turning Location on will allow the network to detect

Note

your position using GPS technology, making some
Sprint applications and services easier to use.
Turning Location off will disable the GPS location
function for all purposes except 911, but will not hide
your general location based on the cell site serving
your call. No application or service may use your
location without your request or permission.
GPS-enhanced 911 is not available in all areas.

To enable your phone’s Location feature:

1. Press Menu > Settings

Location disclaimer will be displayed.)

More... > Location

>

. (The

2. Read the disclaimer and press .

3. Select On or Off and press .

When the Location feature is on, your phone’s standby
screen will display the icon. When Location is
turned off, the icon will be displayed.

Messaging Settings

Staying connected to your friends and family has never
been easier. With your phone’s advanced messaging
capabilities, you can send and receive many different
kinds of text messages without placing a voice call.
(For more information, see “Accessing Messaging” on
page 167.)

Messaging settings make text messaging easier by
letting you decide how you would like to be notified of
new messages, create a signature with each sent
message, and create your own preset messages.

Section 2C. Settings 67

Settings

Setting Message Notification

When you receive a message, your phone notifies you
by displaying an icon on your display screen. You can
also choose to be notified with a message notification
on your display screen.

1. Press Menu > Messaging > Settings > General >

Notification.

2. Select Message & Icon or Icon only and press .

Setting Message Alerts

When new messages arrive, you can choose to have
your phone notify you by playing an audible alert.

To hear an alert when you receive a new message:

1. Press Menu > Messaging

Message Alert.

2. Select Type and press .

3. Select an option to change (Voicemail, Text Message,

or Picture Mail) and press .

4. Select Downloaded Ringers or Other Ringers and

press . (The list of available ringers is then
displayed.)

68 Section 2C. Settings

> Settings > General >

5. Scroll through the list of available ringers. A sample

ringer will sound as you highlight each option.

6. Select a ringer and press to accept your

changes and return to the previous screen.

To set the alert volume for a new message:

1. Press Menu > Messaging

Message Alert.

> Settings > General >

2. Select Volume and press .

3. Select an option to change (Voicemail, Text Message,

or Picture Mail) and press .

4. Select Use Ringer Volume or Separate Volume. (If

available, you can also select
make the ringer vibrate at any volume level.)

Always Vibrate to

5. Use the navigation key to choose a volume level

and press

Done (

left softkey

).

Deleting Old Messages

Delete messages you have read whenever you like, or
have your phone delete them automatically for you.

To automatically delete read messages:

1. Press Menu > Messaging > Settings > General >

Auto-Delete.

2. Highlight Yes or No and press .

3. Press Return (left softkey).

Adding a Customized Signature

Add a customized signature to each message you
send.

1. Press Menu > Messaging > Settings > Text Message >

Signature > On. (If you do not wish to attach a

signature to your outgoing messages, select

2. Enter a signature and press . (See “Entering

Text” on page 35.)

Off.)

Managing Preset Messages

Your phone is loaded with 10 preset messages to help
make sending text messages easier. Customize or
delete these messages, such as “Where are you?,”
“Let’s get lunch,” and “Meet me at” to suit your needs,
or add your own messages to the list.

To edit or delete a preset message:

1. Press Menu > Messaging > Settings > General > Preset

Messages. (The list of preset messages will be

displayed.)

2. To edit a message, select it and press Edit (left

softkey). Edit the message and press
softkey).

– or –

Options (right softkey) > Delete and select Yes

Press
to delete the message. (Select
deletion.)

Section 2C. Settings 69

Done (left

No to cancel the

Settings

To add a new preset message:

1. Press Menu > Messaging > Settings > General > Preset

Messages. (The list of preset messages will be

displayed.)

2. To add a new message, select an [Empty] slot and

press .

3. Enter your message (see “Entering Text” on

page 35), and press . (Your new message
will be added to the beginning of the list.)

Text Message Settings

You can set options for text messages sent from your
phone. These options include:

䢇 Save in Outbox - to save a copy of a sent message in

your outbox.

䢇 Priority - to set a priority level of Normal or Urgent for

text messages.

䢇 Delivery Receipt - to receive a delivery confirmation

when your message has been delivered.

䢇 Callback Number - to set the callback number a

recipient will see when you send a text message.

70 Section 2C. Settings

䢇 Signature - to append a customized signature to your

text messages. See “Adding a Customized
Signature” on page 69..

To save new messages in the outbox:

1. Press Menu > Messaging

Save in Outbox

.

>

Settings

Text Message

>

>

2. Select Yes or No and press .

To set the priority level:

1. Press Menu > Messaging

Priority.

> Settings > Text Message >

2. Select Normal or Urgent and press .

To enable the delivery receipt:

1. Press Menu > Messaging

Delivery Receipt.

> Settings > Text Message >

2. Select On or Off and press .

To set the callback number:

1. Press Menu > Messaging

Callback Number.

> Settings > Text Message >

2. Select None, your phone number (xxx-xxx-xxxx), or

Other and press .

Airplane Mode

Airplane Mode allows you to use many of your phone’s
features, such as Games, Notepad, and Voice Memos,
when you are in an airplane or in any other area where
making or receiving calls or data is prohibited. When
you set your phone to Airplane Mode, it cannot send or
receive any calls or access online information.

1. Press Menu > Settings > More... > Airplane Mode.

2. Read the disclaimer and press .

3. Select On, Off, or On PowerUp, and press .

While in Airplane Mode, your phone’s standby screen
will display “Phone off.”

TTY Use With Sprint Service

A TTY (teletypewriter, also known as a TDD or Text
Telephone) is a telecommunications device that allows
people who are deaf, hard of hearing, or who have
speech or language disabilities, to communicate by
telephone.

Your phone is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it supports digital wireless transmission.
Your phone and TTY device will connect via a special
cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the
connector cable.

When establishing your Sprint service, please call
Sprint Customer Service via the state
Telecommunications Relay Service (TRS) by first
dialing
with this number:

. Then provide the state TRS

866-727-4889.

Section 2C. Settings 71

Settings

To turn TTY Mode on or off:

1. Press Menu > Settings > More... > Accessibility > TTY

(An informational message will be displayed.)

2. Press .

3. Select TTY Full, TTY + Hear, or TTY + Talk to turn TTY

mode on.

– or –

TTY Off

Select

Note

to turn TTY mode off.

In TTY Mode, when your phone is connected to a

headset, it will display the TTY access icon.

If TTY mode is enabled, the audio quality of non-TTY

devices connected to the headset jack may be

impaired.

72 Section 2C. Settings

WARNING

911 Emergency Calling

Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering
points (PSAPs), rendering some
communications unintelligible. The problem
encountered appears related to TTY
equipment or software used by PSAPs. This
matter has been brought to the attention of
the FCC, and the wireless industry and the
PSAP community are currently working to
resolve this.

Phone Setup Options

Favorites

Your phone offers you the option of assigning favorite
or often-used functions accessible from the left softkey.

䊳 Press Favorites (left softkey) from the standby

screen.

To replace or assign a Favorite shortcut key:

1. Press Favorites (left softkey) from the standby

screen.

2. Select a location (from 1 - #) using your navigation

key.

3. Select Options (right softkey) > Replace to replace an

existing Favorite for a new function.

– or –

If the selected location is empty, press
assign a new function to it.

4. From the Replace Favorite screen, select a new

function from the list and press

to

.

Shortcuts

Your phone offers you the option of assigning shortcuts
to favorite or often-used functions. Pressing the
navigation key to the assigned direction in standby
mode will launch your personally designated shortcuts.

1. Press Menu > Settings > More... > Navigation Keys.

2. Select a navigation key and press .

3. Using the navigation key or your keypad, select a

shortcut and press .

4. Press to return to standby mode.

Section 2C. Settings 73

Settings

Call Setup Options

You can configure the following calling options:

䢇 Abbrev. Dialing to prepend the first five or six digits (for

example, the area code and prefix) to any four or five
digits you enter.

䢇 Contacts Match to retrieve any number saved in your

Contacts by entering only the last three to six digits of
the number.

䢇 Restriction to restrict incoming or outgoing calls on

your phone.

䢇 Call Answer to set up how you answer incoming calls.
䢇 Auto-Answer to answer incoming calls automatically

when using an optional hands-free car kit.

74 Section 2C. Settings

Setting Abbreviated Dialing

To activate the Prepend feature:

1. Press Menu > Settings > More... > Call Setup >

Abbrev. Dial > On.

2. Enter the first five- or six-digit prefix in the Abbrev.

Dial field and then press .

䡲 To deactivate this feature, select Off during step 1

above.

To make an Abbreviated Dial call, see “Using

Tip

Abbreviated Dialing” on page 33.

This setting does not apply to 911 or Sprint 411.

Note

To activate the Contacts Match feature:

1. Press Menu > Settings > More... > Call Setup.

2. Select Contacts Match > On.

Restricting Voice Calls

You can choose from the following options:

䢇 Allow all to allow all incoming or outgoing calls with

no restrictions.

䢇 Contacts Only to restrict incoming or outgoing calls to

only those numbers saved in the Contacts list.

䢇 Special# Only to restrict incoming or outgoing calls to

only the numbers set up in the special numbers list.
(See “Using Special Numbers” on page 80.)

To access call restriction:

1. Press Menu > Settings > More... > Call Setup >

Restriction.

2. Enter your lock code using your keypad.

3. Select Outgoing Call or Incoming Call and press

4. Select Allow all, Contacts Only, or Special# Only and

press .

.

Locking Contacts

Make the entire Contacts list “read-only” to prevent
entries from being changed, added, or deleted.

1. Press Menu > Settings

Restriction and enter

> More... > Call Setup >

your lock code.

2. Select Lock PhoneBook > On to lock your Contacts,

or

Lock PhoneBook > Off to unlock.

Call Answer Mode

Select how to answer incoming calls on your phone:
whether you want to be required to press , to press
any number key, or simply to open the phone.

1. Press Menu > Settings > More... > Call Setup > Call

Answer.

2. Select an option and press .

䡲 Any key to allow an incoming call to be answered

by pressing any key.

䡲 Tal k k ey to require to be

incoming calls

䡲 Flip open to allow a n incomin g call to b e answ ered

.

by opening the phone.

pressed to answer all

Section 2C. Settings 75

Settings

Auto-Answer Mode

Set your phone to automatically pick up incoming calls
when connected to an optional hands-free car kit.

1. Press Menu > Settings > More... > Call Setup > Auto

Answer.

2. Select an option and press .

䡲 Yes to answer calls automatically when the phone

is connected to a hands-free car kit or a headset
(sold separately).

䡲 No to disable Auto Answer.

Display Language

You can choose to display your phone’s onscreen
menus in English or in Spanish.

1. Press Menu > Settings > Display> Language.

2. Select English or Español and press .

76 Section 2C. Settings

Section 2D

Accessing the Security Menu

Security

⽧ Accessing the Security Menu (page 77)

⽧ Using Your Phone’s Lock Feature (page 78)

⽧ Using Special Numbers (page 80)

⽧ Deleting Phone Content (page 80)

⽧ Resetting Your Phone (page 81)

⽧ Security Features for Voice and Data (page 81)

By using the security settings on your phone, you receive peace
of mind without sacrificing flexibility. This section will

familiarize you with your phone’s security settings. With
several options available, you can customize your
phone to meet your personal needs.

All of your phone’s security settings are available
through the Security menu. You must enter your lock
code to view the Security menu.

1. Press Menu > Settings > More... > Security.

2. Enter your lock code to display the Security menu.

If you can’t recall your lock code, try using the last

Tip

four digits of your wireless phone number. If this
doesn’t work, call Sprint Customer Service at

1-888-211-4727.

Section 2D. Security 77

Security

Using Your Phone’s Lock Feature

Locking Your Phone

When your phone is locked, you can only receive
incoming calls or make calls to 911, Sprint Customer
Service, or special numbers. (See “Using Special
Numbers” on page 80.)

1. Press Menu > Settings > More... > Restrict and Lock.

2. Select Lock my Phone and enter your lock code.

3. Select Lock N ow. (To set your phone to lock the next

time it is turned on, select

Unlocking Your Phone

1. From standby mode, press .

2. Enter your lock code.

78 Section 2D. Security

On Power-Up.)

Locking Your Camera, Camcorder, Pictures, and Videos

When your camera or camcorder are locked, they
cannot be used to take pictures or to make videos.
Locking your album folder blocks all access to it,
including adding additional pictures.

1. Press Menu > Settings > More... > Restrict and Lock >

Camera/Pictures

and enter

2. Select an option and press .

䡲 Unlock to unlock all functions.
䡲 Camera/Video to lock the camera and camcorder.
䡲 Album to lock the album folder.
䡲 Lock All to lock both the camera and camcorder

and your album folder.

your lock code.

Locking Data Communication

1. Press Menu > Settings > More... > Restrict and Lock >

Data > Off and Lock

and enter

your lock code.

2. Select an option and press .

䡲 Lock to lock PCS Data Services.
䡲 Unlock to lock PCS Data Services.

Changing the Lock Code

1. Press Menu > Settings > More... > Security and enter

your lock code.

2. Select Change Lock, enter your new lock code and

press

Next (left softkey).

3. Re-enter your lock code and press Done (left

softkey) to store the new code.

Calling in Lock Mode

You can place calls to 911 and to your special
numbers when in lock mode. (For information on
special numbers, see “Using Special Numbers” on
page 80.)

䊳 To call an emergency number, special number, or

Sprint Customer Service, enter the phone number
and press .

Section 2D. Security 79

Security

Using Special Numbers

Deleting Phone Content

Special numbers are important numbers that you have
designated as being “always available.” You can call
and receive calls from special numbers even if your
phone is locked.

You can save up to three special numbers in addition
to your Contacts entries (the same number may be in
both directories).

To add or replace a special number:

1. Press Menu > Settings > More... > Security and enter

your lock code.

2. Select Special #.

3. Select a location (1 - 3) for your entry.

4. Enter the number and press .

There are no speed dial options associated with

Note

special numbers .

80 Section 2D. Security

Use the Security menu to quickly delete all the content
you have created or stored in your phone.

1. Press Menu > Settings > More... > Security and enter

your lock code.

2. Select Delete.

3. Select an option and press .

䡲 Delete Contacts to delete all Contacts entries.
䡲 Delete My Content to delete all content you have

downloaded to your phone.

䡲 Delete Pic/Video to delete all pictures and videos

you have stored on your phone.

䡲 Delete Voice Memo to delete all voice memos

stored on your phone.

䡲 Delete Messages to delete all text messages stored

on your phone.

4. Select Ye s to confirm the deletion.

Resetting Your Phone

Resetting the phone restores all the factory defaults,
including the ringer types and display settings. The
Contacts, Recent History, Scheduler, and Messaging
are not affected.

1. Press Menu > Settings > More... > Security and enter

your lock code.

2. Select Reset Phone.

3. Select Yes and press .

4. If you are certain that you would like to restore all

factory settings and delete all data, select
press .

Yes and

Security Features for Voice and Data

Enabling and Disabling Voice Calls

You can disable voice calls without turning off your
phone; however, you will not have access to both
incoming or outgoing voice calls. Disabling voice calls
will avoid any charges associated with minutes used or
roaming. While signed out, you cannot place or receive
phone calls, check voicemail, or use other voice
services, but you can access the Web and use other
data services. You may enable voice calls again at any
time.

To disable voice calls:

1. Press Menu > Settings > More... > Security

your lock code.

2. Select Lock Services > Voice.

3. Select Lock and press to confirm that you

want to disable voice calls. (A message will be
displayed.)

Section 2D. Security 81

and enter

Security

To enable voice calls:

1. Press Menu > Settings > More... > Security

your lock code.

and enter

2. Select Lock Services > Voice.

3. Select Unlock and press to confirm that you

want to re-enable voice calls. (A message will be
displayed.)

Enabling and Disabling Data Services

You can also disable data services without turning off
your phone; however, you will not have access to all
data services, including Web and messaging.
Disabling data services will avoid any charges
associated with these services. While signed out, you
can still place or receive phone calls, check voicemail,
and use other voice services. You may enable data
services again at any time.

82 Section 2D. Security

To disable data services:

1. Press Menu > Settings > More... > Security

your lock code.

2. Select Lock Services > Data Services.

3. Select Lock and press to confirm that you

want to sign out. (A message will be displayed.)

To enable data services:

1. Press Menu > Settings > More... > Security

your lock code.

2. Select Lock Services > Data Services.

3. Select Unlock and press to confirm that you

want to sign in. (A message will be displayed.)

and enter

and enter

Section 2E

Understanding Roaming

Roaming

⽧ Understanding Roaming (page 83)

⽧ Setting Your Phone’s Roam Mode (page 84)

⽧ Using Call Guard (page 85)

⽧ Using Data Roam Guard (page 86)

Roaming is the ability to make or receive voice calls when you’re
off the Sprint National Network. Your new digital dual-band

Z400 by Samsung
National Network and allows you to roam on 1900 and
800 MHz digital networks. This section explains how
roaming works as well as special features that let you
manage your roaming experience.

Note

®

works anywhere on the Sprint

Direct Connect calls are not possible when you are
roaming.

Recognizing the Roaming Icon on the Display
Screen

Your phone’s display screen always lets you know
when you’re off the Sprint National Network. Anytime
you are roaming, the phone displays the roaming icon
( ) along with the text

Remember, when you are using your phone off the

Tip

Sprint National Network, always dial numbers using
11 digits (1 + area code + number).

– Digital Roam – .

Roaming on Other Digital Networks

When you’re roaming on digital networks, your call
quality and security will be similar to the quality you
receive when making calls on the Sprint National
Network. However, you may not be able to access
certain features, such as Sprint Power Vision,
depending on the available network.

Section 2E. Roaming 83

Roaming

If you’re on a call when you leave the Sprint National

Note

Network, your call is dropped. If your call is dropped

in an area where you think Sprint service is available,

turn your phone off and on again to reconnect to the

network.

Checking for Voicemail Messages While
Roaming

When you are roaming off the Sprint National Network,
you may not receive on-phone notification of new
voicemail messages. Callers can still leave messages,
but you will need to periodically check your voicemail
for new messages if you are in a roaming service area
for an extended period of time.

1. Dial 1 + area code + your phone number.

2. When you hear your voicemail greeting, press

.

3. Enter your passcode at the prompt and follow the

voice prompts.

When you return to the Sprint National Network,
voicemail notification will resume as normal.

84 Section 2E. Roaming

Setting Your Phone’s Roam Mode

Your phone allows you to control your roaming
capabilities. By using the Roaming menu option, you
can determine which signals your phone accepts.

Choose from three different settings on your dual-band
phone to control your roaming experience.

1. Press Menu > Settings > More... > Roaming > Set Mode.

Select an option and press .

䡲 Automatic to seek service on the Sprint National

Network. When Sprint service is unavailable, the
phone searches for an alternate system.

䡲 Roaming only to seek a roaming system only. The

previous setting (Sprint Only or Automatic) is
restored the next time the phone is turned on.

䡲 Sprint to access the Nationwide Sprint PCS

Network only and prevent roaming on other
networks.