SAMSUNG WW9000 User Manual

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WW10H9*****

WW90H9*****

Washing Machine

User manual

Imagine the possibilities

Thank you for purchasing this Samsung product.

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Content

Safety information

3

What you need to know about the safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Important safety symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Important safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Instructions about the WEEE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installation

11

What’s included. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installation requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Step-by-step installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Before you start

18

Initial settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Laundry guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Detergent Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Operations

25

Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Simple steps to start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Course overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . 33 Samsung Mobile Smart Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Samsung Smart Home app. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Samsung Smart Washer app. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Maintenance

43

Eco Drum Clean. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Emergency drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Recovery from freezing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Care against an extended time of disuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Troubleshooting

49

Checkpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 49

Information codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 50

Specifications

51

Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Fabric care chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Specification sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Information of main washing programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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Safety information

Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine.

Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING: Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

CAUTION: Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

These warning signs are here to prevent injury to yourself and others. Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

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INFORMATION SAFETY

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Important safety precautions

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1.This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

2.For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

3.Children should be supervised to ensure that they do not play with the appliance.

4.If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

5.The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.

6.For appliances with ventilation openings in the base, that a carpet must not obstruct the openings.

7.For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.

8.CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

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WARNING: Critical installation WARNINGS

The installation of this appliance must be performed by a qualified technician or service company.

Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket for this appliance only. Never use an extension cord.

Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.

Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

Unplug the power plug and clean it with a dry cloth.

Failure to do so may result in electric shock or fire.

Plug the power plug into the wall socket so that the cord is running towards the floor.

If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

Keep all packaging materials out of the reach of children as these may be dangerous.

If a child places a bag over its head, it may suffocate.

When the appliance, power plug or power cord is damaged, contact your nearest service centre. This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

This may result in electric shock, fire, an explosion, or problems with the product.

Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inflammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

This may result in electric shock or fire.

Do not use an electric transformer.

This may result in electric shock or fire.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

This may result in electric shock or fire.

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INFORMATION SAFETY

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Do not pull or excessively bend the power cord. Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

This may result in electric shock or fire.

Do not pull the power cord when unplugging the power plug.

Unplug the power plug by holding the plug.

Failure to do so may result in electric shock or fire.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.

CAUTION: Installation CAUTIONS

This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or fire due to electric leakage. Install your appliance on a solid, level floor that can support its weight.

Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.

WARNING: Critical usage WARNINGS

If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.

Do not touch the power plug with wet hands.

Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.

Failure to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

Do not use a ventilating fan.

A spark may result in an explosion or fire.

Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the washing machine door lever.

If trapped inside the product, children may suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before using it.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances.

This may result in electric shock, fire, or an explosion.

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Do not open the washing machine door by force while it is operating (high-temperature washing/ drying/spinning).

Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may result in injury.

Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washing machine while an operation is in progress.

This may result in injury.

Do not touch the power plug with wet hands.

This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Do not let children or the infirm use this washing machine without proper supervision. Do not let children climb in or onto the appliance.

This may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washing machine while it is operating.

This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the outlet.

• Damage to the power cord may cause a short-circuit, fire and/or electric shock. Do not attempt to repair, disassemble, or modify the appliance yourself.

Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

When the appliance needs to be repaired or reinstalled, contact your nearest service centre.

Failure to do so may result in electric shock, fire, problems with the product, or injury.

If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.

Failure to do so may result in electric shock or fire.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.

Failure to do so may result in electric shock or fire.

If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service.

This may result in electric shock or fire.

Do not let children (or pets) play in or on your washing machine. The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.

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INFORMATION SAFETY

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CAUTION: Usage CAUTIONS

When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.

Failure to do so may result in discolouration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washing machine.

If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the water tap slowly. Open the water tap slowly after a long period of non-use.

The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak.

If a draining error occurs during an operation, check if there is a draining problem.

If the washing machine is used when it is flooded because of a draining problem, it may result in electric shock or fire.

Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.

If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or result in a water leak.

Turn the water supply off when the washing machine is not being used.

Ensure that the screws on the water supply hose connector are properly tightened.

Failure to do so may result in property damage or injury.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.).

If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak.

Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the product.

If the screws on the water supply hose connector are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

This may result in electric shock, fire, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

As well as being harmful to humans, this may result in electric shock, fire or problems with the product.

Do not place objects that generate electromagnetic fields near the washing machine.

This may result in injury due to a malfunction.

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Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.

(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.

Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.

Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error.

Do not operate the washing machine when the detergent drawer is removed.

This may result in electric shock or injury due to a water leak.

Do not touch the insides of the drum during or just after drying as it is hot.

This may result in burns.

Do not insert your hand into the detergent drawer.

This may result in injury as your hand may be caught by the detergent input device.

Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.

This may result in damage to the washing machine, or injury and death in the case of pets due to the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.

This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.

This may cause the drum to rust.

If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.

Do not use water from water cooling/heating devices.

This may result in problems with the washing machine.

Do not use natural hand-washing soap for the washing machine.

If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad odours.

Place socks and brassieres in a washing net and wash them with the other laundry. Do not wash large laundry items such as bedding in the washing net.

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INFORMATION SAFETY

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Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

• If it accumulates inside the washing machine, it may result in a water leak. Make sure that the pockets of all the clothing items to be washed are empty.

Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance.

Do not wash clothing with large buckles, buttons or other heavy metal objects.

Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.

This may result in discoloration or fabric damage.

Take care that children’s fingers are not caught in the door when you close it.

Failure to do so may result in injury.

WARNING: Critical cleaning WARNINGS

Do not clean the appliance by spraying water directly onto it.

Do not use the a strong acidic cleaning agent.

Do not use benzene, thinner or alcohol to clean the appliance.

This may result in discolouration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

Failure to do so may result in electric shock or fire.

Instructions about the WEEE

Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

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SAMSUNG WW9000 User Manual

Installation

Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry.

What’s included

Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.

3

1

1

Start button

2

 

2

Power button

 

 

 

 

3

Control screen

 

5

4

Door

4

6

5

Drum

 

6

Auto Dispense unit

 

 

8

 

7

Levelling feet

 

8

Debris filter

 

7

9

9

Emergency drain tube

 

10

 

10

Filter cover

INSTALLATION

Spanner

Bolt caps

Hose guide

Cold water supply hose

Hot water supply hose

Aqua pebble set

Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. Hot water supply hose: Applicable models only.

Aqua pebble set: 200 ml and 100 ml (MAX).

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Installation requirements

Electrical supply and grounding

AC 220-240 V / 50 Hz fuse or circuit breaker is required

Use an individual branch circuit specific to the washing machine

To ensure proper grounding, the washing machine comes with a power cord featuring a threeprong grounding plug for use in a properly installed and grounded outlet.

Check with a qualified electrician or serviceperson if you are not sure about the grounding.

Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper outlet.

WARNING

Do NOT use an extension cord.

Use only the power cord that comes with the washing machine.

Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.

Improperly connected grounding conductors may cause electric shock.

Water supply

A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washing machine to turn off. Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine.

To reduce the risk of leaks

Make sure water taps are easily accessible.

Turn off the taps when the washing machine is not in use.

Check for any leaks at the water inlet hose fittings on a regular basis.

CAUTION

Before using the washing machine for the first time, check all connections at the water valve and taps for any leaks.

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Drain

Samsung recommends a standpipe in height of 65 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.

Flooring

For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle.

CAUTION

Do NOT install the washing machine on a platform or a poorly supported structure.

Water temperature

Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washing machine.

Alcove or closet installation

Minimum clearance for stable operation:

Sides

25 mm

Rear

50 mm

 

 

 

 

Top

25 mm

Front

550 mm

 

 

 

 

If both the washing machine and a dryer are installed in the same location, the front of the alcove or closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does not require a specific air opening.

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INSTALLATION

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Step-by-step installation

STEP 1 - Select a location

Location requirements:

Solid, level surface without carpeting or flooring that may obstruct ventilation

Away from direct sunlight

Adequate room for ventilation and wiring

The ambient temperature is always higher than the freezing point (0 ˚C)

Away from a heat source

STEP 2 – Remove the shipping bolts

Unpack the product package and remove all shipping bolts.

1. Loosen all shipping bolts on the rear of the machine using the supplied spanner.

2. Fill the holes with the supplied plastic bolt caps. Keep the shipping bolts for future use.

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.

STEP 3 - Adjust the levelling feet

1.Gently slide the washing machine into position. Excessive force may damage the levelling feet.

2. Level the washing machine by manually adjusting the levelling feet.

3.When levelling is complete, tighten the nuts using the spanner.

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STEP 4 - Connect the water hose

Connect the water supply hose to the water tap.

1. Remove the adaptor (A) from the water supply hose (B).

A

B

2. Use a Philips screwdriver to loosen four screws on the adaptor.

3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).

C

4.Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.

5.Turn part (C) in the arrow direction to tighten it.

C

6.While holding down part (E), connect the water supply hose to the adaptor. Then, release part (E). The hose fits into the

adaptor with a clicking sound.

E

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INSTALLATION

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7.Connect the other end of the water supply hose to the inlet valve on the back of the washing machine. Turn the hose

clockwise to tighten.

8. Open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat the steps above.

If using a screw type of water tap, connect the water hose to the water tap as shown.

WARNING

Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock.

CAUTION

Do not stretch the water supply hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.

After connecting the water supply hose to the adaptor, check if it is connected properly by pulling the water supply hose downwards.

Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.

For models with an additional hot water inlet:

1.Connect the red end of the hot water supply hose to the hot water inlet on the back of the machine.

2. Connect the other end of the hot water supply hose to the hot water tap.

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Aqua hose (applicable models only)

The aqua hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak.

A

STEP 5 - Position the drain hose

 

The drain hose can be positioned in three ways:

 

Over the edge of a wash basin

 

The drain hose must be placed at a height of between 60 cm and

 

90 cm (*) from the floor. To keep the spout of the drain hose bent,

 

use the supplied plastic hose guide (A). Secure the guide to the

 

wall using a hook to ensure stable drainage.

A

 

ln a sink drain pipe

The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above the floor.

ln a drain pipe

The drain pipe should be between 60 cm and 90 cm high (*). It is

advisable to use a 65 cm high vertical pipe. Make sure the drain hose is connected to the stand pipe at a slant.

Drain standpipe requirements:

• Minimum diameter of 5 cm

Minimum carry-away capacity of 60 litres per minute

STEP 6 – Turn on the washing machine

Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press the Power button to turn on the washing machine.

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INSTALLATION

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Before you start

Initial settings

When the washing machine turns on for the first time, the welcome screen appears with the Samsung logo. Follow the onscreen instructions to complete the initial settings. You can change the initial settings later by accessing the Settings screen.

STEP 1 - Set Language

Set a preferred menu language.

1.Select a language.

2.Tap Next.

Step 1 of 4. Set Language

English

Deutsch

Français

Next

STEP 2 - Set Date & Time

Set the current date and time.

1.Tap the arrows to set the time for each time element.

2.Tap Next.

Step 2 of 4. Set Date & Time

Day

Month

Year

 

Hour

Minute

01

01

2014

AM

12

01

PM

 

 

 

 

 

 

 

Previous

Next

 

 

The default time is set to the 12-hour format.

To switch between the AM and PM elements, simply tap the corresponding element.

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STEP 3 - Set Auto Dispense

The Auto Dispense unit dispenses an appropriate amount of detergent and fabric softener into the drum according to the course and cycle.

1.Both Auto Detergent and Auto Softener are set to On by default. To change the setting, slide the corresponding bar to Off.

2.Set the Amount and the Water Hardness.

3.Set the Amount and the Concentration.

4.Tap Next.

 

Step 3 of 4. Set Auto Dispense

 

 

Auto Detergent

On

Auto Softener

On

Amount

 

 

Amount

 

 

Less

Std.

More

Less

Std.

More

Water Hardeness

 

Concentration

 

 

Soft

Medium

Hard

Normal

2X

High

Previous Next

STEP 4 - Set Auto Update

Auto Update updates the firmware automatically for improved performance and/or to fix known bugs through communication with the update server. Once the firmware is updated, some functions of the washing machine may not be available depending on the firmware version.

1.To update the firmware automatically, set Auto Update to On.

2.Tap Done.

Step 4 of 4. Set Auto Update

On

The Auto Update function automatically updates the software for performance improvement purposes ot to x bugs through communicating with the update server. If you agree to this setting, it is regarded as an agreement to running the auto update operation. When the software is updated, some software features may become

Previous Done

STEP 5 - Run Calibration (recommended)

Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration.

1.Tap Settings > Calibration > Start.

The door will be locked during the operation.

The drum keeps rotating clockwise and anticlockwise for several minutes.

2.When complete, the washing machine turns off automatically.

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START YOU BEFORE

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Laundry guidelines

STEP 1 - Sort

Sort the laundry according to these criteria:

Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.

Colour: Separate whites from colours.

Size: Mixing different-sized items together in the drum improves the washing performance.

Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen items, curtains, and silk items. Check the labels on the items.

Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.

STEP 2 - Empty pockets

Empty all the pockets of your laundry items

Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum.

Turn clothing with buttons and embroideries inside out

If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed and fixed with a string.

Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before starting the wash.

STEP 3 - Use a laundry net

Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.

Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door. Place them inside a fine laundry net.

Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury.

STEP 4- Prewash (if necessary)

Select the Prewash option for the selected course if the laundry is heavily soiled. Do not use the Prewash option when detergent is manually added into the drum.

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STEP 5- Determine the load capacity

Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 29.

When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.

CAUTION

If the laundry is unbalanced and the “UE” error code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance.

STEP 6- Apply a proper detergent type

The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines.

Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.

Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse cycle, blocking the drain outlet.

CAUTION

When washing wool using the wool course, use only a neutral liquid detergent. If used with the Wool course, powder detergent may remain on the laundry and discolour the laundry.

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Detergent Guidelines

Auto Dispense

The washing machine provides a two-compartment dispenser: the left compartment for detergent, and the right compartment for fabric softener. The Auto Dispense unit dispenses an appropriate amount of detergent and fabric softener into the drum according to the course and cycle.

CAUTION

Use only a liquid detergent and fabric softener with the Auto Dispense unit.

Make sure the Auto Dispense unit is inserted completely. The washing machine will not start operating until the Auto Dispense unit is inserted properly.

When applying a different detergent, make sure to clean the detergent compartment first.

Do not mix detergent with fabric softener in either compartment.

To prevent detergent from hardening, do not open the cap once the detergent has been applied to the compartment.

Do not use any bleach that may cause corrosion and/or generate gas.

Do not turn the Auto Dispense unit upside down. The content may spill out of the vents.

Do not press the outlet at the bottom of the Auto Dispense unit while moving the unit. The content may leak.

Use caution when inputting detergent or fabric softener in the unit. The content may spill around.

Make sure to remove the Auto Dispense unit before applying detergents.

When removing the Auto Dispense unit to check the remaining amount of detergent upon or before an error message, the unit may have some small amount of detergent remaining or leaking from the bottom of the unit.

Fully insert the Auto Dispense unit. Incomplete insertion may cause the unit to fail in dispensing.

By default, Auto Dispense turns off in the Delicates, Wool, Baby Care, or Outdoor Care courses.

To enable Auto Dispense in these courses, tap Settings or the Quick Panel Bar > Auto Dispense, and change the settings as necessary.

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1.Open the door, and pull out the Auto Dispense unit from the washing machine.

2.Turn the left knob anticlockwise to open, and apply detergent to the left compartment to the max line.

3.Turn the right knob anticlockwise to open, and apply fabric softener to the right compartment to the max line.

4.Lock the knobs by turning them clockwise.

5.Reinsert the Auto Dispense unit in the original position.

Use caution when inserting the unit as the content may spill out of the vents on either side.

6.Turn on Auto Detergent and Auto Softener. See “Auto Dispense” on page 33.

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Manual Dispense

In case you don’t want to use the dispenser (Auto Dispense unit), you can either dose the detergent directly into the drum or use the provided aqua pebble when applying detergent manually. The Aqua Pebbles comes in two sizes and are provided as accessories with your appliance. Choose an Aqua Pebble that is appropriate for the detergent amount.

1. Turn off Auto Detergent.

See “Auto Dispense” on page 33.

2. Apply a powder, gel, or liquid detergent to a proper Aqua pebble (A). Check the amount marker on the inner side of

the aqua pebble.

A

3. Insert the aqua pebble near the end of the drum.

When the wash is complete, remove the aqua pebble from the drum and keep it clean for later use.

CAUTION

Fabric softener can be applied only using the Auto Dispense unit. Manual input is not allowed.

Use caution when inserting the aqua pebble as it is supposed to be balanced at the first of the wash. Tipping the aqua pebble before the start of a wash may cause detergent residue on the laundry at the end of the wash, causing discolouration to laundry and/or reduced washing performance.

Do not apply detergent to both the auto detergent compartment and the aqua pebble.

When applying a different detergent, make sure to clean the aqua pebble first.

Do not insert the aqua pebble into a folded blanket or between different laundry items.

Do not select the Pre Wash option when using the aqua pebble.

A heavy application of detergent may cause the following problems, resulting in a system failure and/or shortened product life.

Excessive amounts of detergent cause bubble surpluses and extend the rinse time as a result.

This may also cause detergent remaining in the drum after the wash is complete.

Apply appropriate amounts of detergent according to the specifications of the detergent manufacturer.

In case of manual detergent dosage, it is recommended to use the Aqua Pebble when coloured laundry items are washed.

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Operations

Screen

The actual screen may differ from the image below depending on the model.

Main screen

 

 

 

 

 

 

 

 

 

 

 

1

2

 

 

 

 

12:00AM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Most Used

 

A

 

 

 

 

 

8

 

 

 

 

 

 

 

 

 

 

B

 

D

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C

Start

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Temp 3

 

Rinse4

 

Spin

5

 

 

6

 

 

 

 

 

40°C

 

3

 

1200

 

 

 

Options

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Buttons

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

Course

 

Tap to enter the course tile.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Settings

 

Tap to enter the settings screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

Temp.

 

Tap to change the temperature for the current course.

 

 

 

 

 

 

 

 

4

Rinse

 

Tap to change the rinse times for the current course.

 

 

 

 

 

 

5

Spin

 

Tap to change the spinning speed for the current course.

 

 

 

 

 

 

 

 

 

6

Options

 

Tap to enter the course options screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

Start

 

Tap to start an operation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tap to add the current course configuration to the Favourite list. You

8

Favourite

 

can add up to 4 custom courses, which appear at the first of the

 

 

 

 

 

 

course tile.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

Most Used

Displays the most frequently used course.

 

 

 

 

 

BCurrent course Displays the current course.

CActive option Displays an active option(s) for the current course.

DEstimated time Displays the estimated operation time for the current course.

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OPERATIONS

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Status bar

 

 

 

 

12:00AM

 

 

 

 

Auto Detergent

If this indicator turns on, Auto Detergent is enabled.

 

 

 

 

Auto Softener

If this indicator turns on, Auto Softener is enabled.

 

 

 

 

Door Lock

If this indicator turns on, the door is locked to prevent a door

 

opening during operation.

 

 

 

 

 

 

 

 

 

 

 

Child Lock

If this icon turns to a closed lock [

], the Child Lock is set

 

to prevent accidents by children or infants.

 

 

 

 

 

 

Network

It displays the Wi-Fi network connection state.

 

 

 

 

Smart Control

If this indicator turns on, the washing machine can be

 

controlled on a mobile device.

 

 

 

 

 

 

 

 

 

Sound

If the icon turns to Mute [

], no sound is output.

 

 

 

 

 

 

Time

The current time is displayed.

 

 

 

 

 

 

 

Quick panel bar

On the Quick panel bar, 6 items are available: Child Lock, Drum Light, Auto Detergent, Auto Softener, Network, and Smart Control.

12:00AM

1. Tap the Status bar, or swipe it downward to display available items.

 

 

 

 

 

 

 

Child Lock

Drum

to

Auto

Network

Smart

 

Light

Detergent

Softener

 

Control

2.Tap to turn an item on/off, or change the current settings.

For advanced settings, go to the settings screen, and make changes to your preference.

Active items are lit while inactive items are greyed out.

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Options screen

 

 

 

 

 

12:00AM

Cotton

 

6

1hr 21min

40

3 1200

 

Start

Temp.

Rinse

Spin

 

 

 

1

2

3

4

5

7

Quick Wash

Pre Wash

Intensive

Soaking+

Easy Iron

 

1

Quick Wash

Specific for less soiled clothing for a load less than 2 kg.

 

 

 

2

Pre Wash

A preliminary washing cycle is added before the main wash.

 

 

 

3

Intensive

The operation time for each cycle is longer than normal.

 

 

 

4

Soaking+

This is useful to remove stubborn stains on laundry.

 

 

 

5

Easy Iron

This is useful to reduce wrinkles.

 

 

 

6

Delay End

Use this to specify the end time of a selected course. See page 32.

 

 

 

7

Return

Return to the main screen.

 

 

 

For details on each option, see “Options” on page 31.

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OPERATIONS

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Simple steps to start

 

12:00AM

Most Used

 

Cotton1

1hr 21min

Start

4

Options

2

3

1.Press the Power button to display the main screen.

2.On the main screen, tap the Course icon on the top centre to display the course tile.

3.Select a course. The washing machine supports 22 courses.

4.Change the course settings (Temp., Rinse, and Spin) if necessary.

5.Tap the Options icon at the bottom right corner. Then, select options and change the option settings.

6.Tap Start.

The washing machine has the default course settings and options available for each course. You can accept the default or make changes to your preference.

You can select a course on the main screen. Simply swipe the screen to the left to open the next course. To return to the previous list, simply swipe to the right.

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Course overview

Standard courses

Course

Description & Max load (kg)

 

 

 

 

 

• Add the current course configuration to the Favourite list, and

 

Favourite

quickly access the course configuration later. You can add up

-

to 4 custom courses, which appear at the first of the course

 

 

 

tile.

 

 

 

 

Most Used

• The most frequently used course is displayed on the upper

-

left corner of the main screen by default.

 

 

 

 

 

 

• Auto Optimal Wash adjusts the detergent amount and

 

Auto Optimal

the course cycles according to the laundry weight and

Max

Wash

contamination level. This is best used with the Auto Dispense

 

 

feature.

 

 

 

 

 

• For cottons, bed linens, table linens, underwear, towels, or

 

Cotton

shirts.

Max

• The washing time and the number of rinse cycles are

 

 

 

automatically adjusted according to the load.

 

 

 

 

Synthetics

• For blouses or shirts that are made of polyester (diolen,

5

trevira), polyamide (perlon, nylon), or the like.

 

 

 

 

 

Denim

• Featuring a higher water level in the main wash and an extra

3

rinse cycle to ensure that no powder detergent remains.

 

 

 

 

 

Dark Garment

• Featuring additional rinses and reduced spinning to ensure

4

that the laundry is washed gently and rinsed thoroughly.

 

 

 

 

 

Super Speed

• Fast completion within 1 hour for daily items such as

5

underwear and shirts.

 

 

 

 

 

 

• The Eco Bubble technology helps reduce power

 

 

consumption. Featured by low-temperature washing

 

Super Eco Wash

efficiency, Super Eco Wash compares its washing

4

 

performance and power saving to the conventional Eco

 

 

Bubble-less Cotton cycle.

 

 

 

 

 

• For outdoor clothes, skiwear, and sportswear that are made

 

Outdoor Care

of functional materials such as spandex, stretch, and micro-

2

 

fibre.

 

 

 

 

Baby Care

• Featuring a high-temperature wash and extra rinses to ensure

4

that no powder detergent remains.

 

 

 

 

 

 

• Specific for machine-washable wool for loads less than 2.0

 

 

kg.

 

Wool

• The wool course features gentle cradling and soaking to

2

 

protect the wool fibres from shrinkage/distortion.

 

 

• A neutral detergent is recommended.

 

 

 

 

 

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OPERATIONS

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Course

Description & Max load (kg)

 

 

 

 

 

• For sheer fabrics, bras, lingerie (silk), and other handwash-

 

Delicates

only fabrics.

2

 

• For best performance, use liquid detergent.

 

 

 

 

 

• For bed spreads, bed sheets, bedding covers, etc.

 

Bedding

• For best results, wash only 1 type of bedding and make sure

2.5

 

the load weighs less than 2.5 kg.

 

 

 

 

Spin

• Featuring an additional spin cycle to remove water thoroughly.

-

 

 

 

Rinse+Spin

• Featuring an additional rinse after applying fabric softener to

-

the laundry.

 

 

 

 

 

 

• Cleans the drum by removing dirt and bacteria from the drum.

 

 

• Perform once every 40 washes with no detergent or bleach

 

Eco Drum Clean

applied.

-

 

• Make sure the drum is empty.

 

 

• Do not use any cleaning agents for cleaning the drum.

 

 

 

 

Cotton

• Optimal performance with lower energy for cotton fabrics, bed

Max

linens, table linens, underwear, towels, or shirts.

 

 

 

 

 

Specialty Cycle

Six specialty courses are designed to effectively remove specific types of stains and dirt that may accumulate on specific types of activities ranging from household work to professional mountainclimbing.

Course

Description & Max load (kg)

 

 

 

 

Cooking&Dining

• This course removes food spills and cooking stains

4

efficiently.

 

 

 

 

 

Gardening

• This course removes grass and mud/dirt stains and cleans

4

sweat and skin oils efficiently.

 

 

 

 

 

 

• This course removes grass, soil, mud, light food stains,

 

 

sweat, and make-up efficiently.

 

Active Sports

• Do not use this course for waterproof clothing. This

4

 

may result in damage to the waterproof or breathable

 

 

capabilities.

 

 

 

 

 

• The Active Kids course is for most children’s clothing. This

 

Active Kids

course removes food, fruit juice, drinks, mud, soil, ink, and

4

 

crayon stains efficiently.

 

 

 

 

 

• The Working&Everyday course is for lightly soiled clothing.

 

Working&Everyday

This course removes light ink and pencil stains and cleans

4

 

normal day to day stains efficiently.

 

 

 

 

Hygiene Care

• This course removes skin oils and blood stains efficiently.

4

 

 

 

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