Samsung WW85K6410QX User Manual

Washing Machine

User manual

WW85K6*****

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Contents

Safety information 3

What you need to know about the safety instructions 3
Important safety symbols 3
Important safety precautions 4

Contents

Installation 13

What’s included 13
Installation requirements 15
Step-by-step installation 17

Before you start 23

Initial settings 23
Laundry guidelines 24
Detergent drawer guidelines 26

Operations 29

Control panel 29
Simple steps to start 30
Cycle overview 31
Special features 34
Settings 36

Maintenance 37

Drum clean 37
Smart Check

Emergency drain 39
Cleaning 40

38

Maintenance 44

Recovery from freezing 44
Care against an extended time of disuse 44

Troubleshooting 45

Checkpoints 45
Information codes 49

Specications 52

Fabric care chart 52
Protecting the environment 53
Specication sheet 54

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Safety information

Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read
this manual to take full advantage of your washing machines many features and benets.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or nd help and information online at www.samsung.com.

Safety information

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

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Safety information

These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To

Safety information

safely operate this appliance, familiarise yourself with its operation and exercise care when
using it.

Important safety precautions

To reduce the risk of re, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:

WARNING

1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.

2. For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.

3. Children should be supervised to ensure that they do not play with
the appliance.

4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in order
to avoid a hazard.

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5. Use the new hose-sets supplied with the appliance and do not reuse
the old hose-sets.

6. For appliances with ventilation openings in the base, the carpet must
not obstruct any openings.

7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.

CAUTION

8. In order to avoid a hazard due to inadvertent resetting of the
thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.

Critical installation warnings

WARNING

Safety information

The installation of this appliance must be performed by a qualied technician or service
company.

• Failure to do so may result in electric shock, re, an explosion, problems with the product,
or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into a wall socket that meets local electrical specications. Use the
socket for this appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or re.

• Ensure that the power voltage, frequency, and current are the same as those of the
product specications. Failure to do so may result in electric shock or re. Plug the power
plug into the wall socket rmly.

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Safety information

Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failure to do so may result in electric shock or re.

Plug the power plug into the wall socket so that the cord is running towards the oor.

• If you plug the power plug into the socket in the opposite direction, the electric wires

Safety information

Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a bag over its head, it may suffocate.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, re, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly and make sure

within the cable may be damaged and this may result in electric shock or re.

When the appliance, power plug or power cord is damaged, contact your nearest service
centre.

that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or re.

Do not use an electric transformer.

• This may result in electric shock or re.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or re.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.

• This may result in electric shock or re.

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Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by holding the plug.

• Failure to do so may result in electric shock or re.

This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.

Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or re due to electric leakage.

Install your appliance on a solid, level oor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.

Critical usage warnings

Safety information

WARNING

If the appliance is ooded, turn off the water & power supplies immediately and contact your
nearest service centre.

• Do not touch the power plug with wet hands.

• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.

• Failure to do so may result in electric shock or re.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.

• A spark may result in an explosion or re.

Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.

• If trapped inside the product, children may suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.

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Safety information

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other inammable or explosive substances.

• This may result in electric shock, re, or an explosion.

Do not open the washing machine door by force while it is operating (high-temperature
washing/drying/spinning).

• Water owing out of the washing machine may result in burns or cause the oor to be

Safety information

• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washing machine while an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

• Plugging the power plug into the wall socket again may cause a spark and result in

slippery. This may result in injury.

electric shock or re.

Do not let children or the inrm use this washing machine without proper supervision. Do
not let children climb in or onto the appliance.

• This may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washing machine while it is operating.

• This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and pull
it straight out of the outlet.

• Damage to the power cord may cause a short-circuit, re and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

• When the appliance needs to be repaired or reinstalled, contact your nearest service

centre.

• Failure to do so may result in electric shock, re, problems with the product, or injury.

If the water supply hose comes loose from the water tap and oods the appliance, unplug the
power plug.

• Failure to do so may result in electric shock or re.

Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.

• Failure to do so may result in electric shock or re.

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If any foreign substance enters into the appliance, unplug the power plug and contact you
nearest Samsung Customer Service.

• This may result in electric shock or re.

Do not let children (or pets) play in or on your washing machine. The washing machine door
does not open easily from the inside and children may be seriously injured if trapped inside.

Usage cautions

CAUTION

When the washing machine is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washing machine using a damp, soft
cloth.

• Failure to do so may result in discolouration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washing
machine.

• If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the water tap
slowly.

Safety information

Open the water tap slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product part
or result in a water leak.

If a draining error occurs during an operation, check if there is a draining problem.

• If the washing machine is used when it is ooded because of a draining problem, it may
result in electric shock or re.

Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.

Turn the water supply off when the washing machine is not being used.

Ensure that the screws on the water supply hose connector are properly tightened.

• Failure to do so may result in property damage or injury.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance
(e.g. waste, thread, hair, etc.).

• If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.

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Safety information

Open the water tap and check if the water supply hose connector is rmly tightened and that
there is no water leak before using the product.

• If the screws on the water supply hose connector are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualies as a product misuse. In this case, the

Safety information

product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from such
misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, re, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, this may result in electric shock, re or problems

Do not place objects that generate electromagnetic elds near the washing machine.

• This may result in injury due to a malfunction.

with the product.

Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

• This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.

(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers, sweat
suits, and bicycle, motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, oor, or clothing due
to abnormal vibrations.

• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come
off and stick to inside the drum, and this may result in malfunction such as a drainage
error.

Do not operate the washing machine when the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak.

Do not touch the insides of the drum during or just after drying as it is hot.

• This may result in burns.

Do not insert your hand into the detergent drawer.

• This may result in injury as your hand may be caught by the detergent input device.

• The liquid detergent guide (applicable models only) is not used for powder detergent.

Remove the guide when using powder detergent.

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Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.

• This may result in damage to the washing machine, or injury and death in the case of
pets due to the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.

• This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops
or massage clinics.

• This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.

• This may cause the drum to rust.

• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to

the surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.

• This may result in spontaneous combustion or ignition due to the heat from the oxidation
of the oil.

Do not use water from water cooling/heating devices.

• This may result in problems with the washing machine.

Safety information

Do not use natural hand-washing soap for the washing machine.

• If it hardens and accumulates inside the washing machine, it may result in problems with
the product, discolouration, rust, or bad odours.

Place socks and brassieres in a washing net and wash them with the other laundry.

Do not wash large laundry items such as bedding in the washing net.

• Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

• If it accumulates inside the washing machine, it may result in a water leak.

Make sure that the pockets of all the clothing items to be washed are empty.

• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.

Do not wash clothing with large buckles, buttons or other heavy metal objects.

Sort the laundry by colour on the basis of its colorfastness and select the recommended
cycle, water temperature and additional functions.

• This may result in discolouration or fabric damage.

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Safety information

Take care that children’s ngers are not caught in the door when you close it.

• Failure to do so may result in injury.

Critical cleaning warnings

WARNING

Safety information

Do not clean the appliance by spraying water directly onto it.

Do not use the a strong acidic cleaning agent.

Do not use benzene, thinner or alcohol to clean the appliance.

• This may result in discolouration, deformation, damage, electric shock or re.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

• Failure to do so may result in electric shock or re.

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Installation

12

06

08

07

01

02

03

04

05

10

09

11

Follow these instructions carefully to ensure proper installation of the washing machine and
to prevent accidents when doing laundry.

What’s included

Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.

Installation

01 Release lever 02 Detergent drawer 03 Control panel

04 Door 05 Drum 06 Pump lter

07 Emergency drain tube 08 Filter cover 09 Worktop

10 Power plug 11 Drain hose 12 Levelling feet

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Installation

Installation

Spanner Bolt caps Hose guide

Cold water hose Hot water hose Liquid detergent guide

Cap Fixer

NOTE

• Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.

• Hot water hose: Applicable models only.

• Liquid detergent guide: Applicable models only.

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Installation requirements

Electrical supply and grounding

• AC 220-240 V / 50 Hz fuse or circuit
breaker is required

• Use an individual branch circuit specic
to the washing machine

To ensure proper grounding, the washing
machine comes with a power cord featuring
a three-prong grounding plug for use in a
properly installed and grounded outlet.
Check with a qualied electrician or
serviceperson if you are not sure about the
grounding.
Do not modify the provided plug. If it does
not t the outlet, call a qualied electrician
to install a proper outlet.

WARNING

• Do NOT use an extension cord.

• Use only the power cord that comes

with the washing machine.

• Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.

• Improperly connected grounding
conductors may cause electric shock.

Water supply

A proper water pressure for this washing
machine is between 50 kPa and 800 kPa.
Water pressure less than 50 kPa may cause
the water valve not to close completely. Or,
it may take longer to ll the drum, causing
the washing machine to turn off. Water taps
must be within 120 cm from the rear of the
washing machine so that the provided inlet
hoses reach the washing machine.
To reduce the risk of leaks:

• Make sure water taps are easily
accessible.

• Turn off the taps when the washing
machine is not in use.

• Check for any leaks at the water inlet
hose ttings on a regular basis.

CAUTION

Before using the washing machine for the
rst time, check all connections at the water
valve and taps for any leaks.

Drain

Samsung recommends a standpipe in
height of 60-90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.

Installation

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Installation

Installation

Flooring

For best performance, the washing
machine must be installed on a solid oor.
Wood oors may need to be reinforced
to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and may
cause the washing machine to move slightly
during the spin cycle.

CAUTION

Do NOT install the washing machine on a
platform or a poorly supported structure.

Water temperature

Do not install the washing machine in areas
where water may freeze as the washing
machine always retains some water in its
water valves, pumps, and/or hoses. Frozen
water left in the connection parts may
cause damage to belts, the pump, and other
components of the washing machine.

Alcove or closet installation

Minimum clearance for stable operation:

Sides 25 mm Rear 50 mm

Top 25 mm Front 550 mm

If both the washing machine and a dryer
are installed in the same location, the front
of the alcove or closet must have at least
a 550 mm unobstructed air opening. Your
washing machine alone does not require a
specic air opening.

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Step-by-step installation

STEP 1 Select a location

Location requirements:

• Solid, level surface without carpeting or ooring that may obstruct ventilation

• Away from direct sunlight

• Adequate room for ventilation and wiring

• The ambient temperature is always higher than the freezing point (0 ˚C)

• Away from a heat source

STEP 2 Remove the shipping bolts

Unpack the product package and remove all
shipping bolts.

1. Loosen all shipping bolts on the rear of
the machine using the supplied spanner.

Installation

2. Fill the holes with the supplied plastic
bolt caps.
Keep the shipping bolts for future use.

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.

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Installation

Installation

STEP 3 Adjust the levelling feet

1. Gently slide the washing machine into

position. Excessive force may damage
the levelling feet.

2. Level the washing machine by manually
adjusting the levelling feet.

3. When levelling is complete, tighten the
nuts using the spanner.

STEP 4 Connect the water hose

The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go
to 7.

Connect the water hose to the water tap.

1. Remove the adaptor (A) from the water

A

B

hose (B).

2. Use a Philips screwdriver to loosen four
screws on the adaptor.

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3. Holde the adaptor and turn part (C) in

C

the arrow direction to loosen it by 5 mm
(*).



C

Installation

4. Insert the adaptor into the water tap,
and tighten the screws while lifting up
the adaptor.

5. Turn part (C) in the arrow direction to
tighten it.

6. While holding down part (E), connect the
water hose to the adaptor. Then, release
part (E). The hose ts into the adaptor
with a clicking sound.

E

7. If you are using a screw type of water
tap, use the provided screw-type
adaptor to connect to the water tap as
shown.

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Installation

8. Connect the other end of the water
hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.

Installation

9. Open the water tap and check if there
are any leaks around the connection
areas. If there are water leaks, repeat the
steps above.

WARNING

Stop using the washing machine if there is a water leak, and contact a local Samsung service
centre. Otherwise, this may cause electric shock.

CAUTION

Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.

NOTE

• After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.

• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.

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Aqua hose (applicable models only)

A

For models with an additional hot water
inlet:

1. Connect the red end of the hot water
hose to the hot water inlet on the back
of the machine.

2. Connect the other end of the hot water
hose to the hot water tap.

The aqua hose alerts users of a risk of water
leaks. It senses the water ow and turns red
on the centre indicator (A) in case of a leak.

Installation

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Installation



A



Installation

STEP 5 Position the drain hose

The drain hose can be positioned in three ways:

Over the edge of a wash basin

The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
oor. To keep the spout of the drain hose
bent, use the supplied plastic hose guide (A).
Secure the guide to the wall using a hook to
ensure stable drainage.

ln a sink drain pipe

The drain pipe must be above the sink
siphon so that the end of the hose is at least
60 cm above the oor.

ln a drain pipe

The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe at
a slant.

Drain standpipe requirements:

• Minimum diameter of 5 cm

• Minimum carry-away capacity of

60 litres per minute

STEP 6 Power on

Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing
machine.

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Before you start

Initial settings

Run Calibration (recommended)

Calibration ensures accurate weight
detection by the washing machine. Make
sure the drum is empty before running
Calibration.

1. Power off, and then power on the
washing machine.

2. Hold down Temp. and Delay End
simultaneously for 3 seconds to enter
Calibration mode. The “CB” message
appears.

3. Press Start/Pause to run the Calibration
cycle.

4. The drum will rotate clockwise and
counter-clockwise for about 3 minutes.

5. When the cycle is complete, “0” appears
on the display and the washing machine
will turn off automatically.

6. The washing machine is now ready for
use.

Before you start

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Before you start

Laundry guidelines

STEP 1 Sort

Sort the laundry according to these
criteria:

• Care Label: Sort the laundry into cottons,
mixed bres, synthetics, silks, wools, and
rayon.

• Colour: Separate whites from colours.

• Size: Mixing different-sized items

together in the drum improves the
washing performance.

• Sensitivity: Wash delicate items
separately for pure, new woollen items,

Before you start

curtains, and silk items. Check the labels
on the items.

NOTE

Make sure to check the care label on the
clothing, and sort them accordingly before
starting the wash.

STEP 2 Empty pockets

Empty all the pockets of your laundry
items

• Metal objects such as coins, pins, and
buckles on clothing may damage other
laundry items as well as the drum.

Turn clothing with buttons and
embroideries inside out

• If pants or jacket zippers are open while
washing, the drum may be damaged.
Zippers should be closed and xed with
a string.

• Clothing with long strings may become
entangled with other clothes. Make sure
to tie the strings before starting the
wash.

STEP 3 Use a laundry net

• Brassieres (water washable) must be
placed in a laundry net. Metal parts of
the brassieres may break through and
tear other laundry items.

• Small, light clothing such as socks,
gloves, stockings, and handkerchiefs
may become caught around the door.
Place them inside a ne laundry net.

• Do not wash the laundry net by itself
without other laundry. This may cause
abnormal vibrations that could move the
washing machine and result in injury.

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STEP 4 Prewash (if necessary)

Select the Prewash option for the selected
course if the laundry is heavily soiled. Do
not use the Prewash option when detergent
is manually added into the drum or if
applying liquid detergent.

STEP 5 Determine the load capacity

STEP 6 Apply a proper detergent

type

The type of detergent depends on the type
of fabric (cotton, synthetic, delicate items,
wool), colour, wash temperature, and degree
of soiling. Always use “low suds” laundry
detergent, which is designed for automatic
washing machines.

Do not overload the washing machine.
Overloading may cause the washing
machine to not wash properly. For the load
capacity for the type of clothing, see page

31.

NOTE

When washing bedding or bedding covers,
the wash time may be lengthened or the
spin efciency may be reduced. For bedding
or bedding covers, the recommended
maximum spin cycle speed is 800 rpm, and
the load capacity is 2.0 kg or less.

CAUTION

If the laundry is unbalanced and the “Ub”
information code is displayed, redistribute
the load. Unbalanced laundry may reduce
the spinning performance.

NOTE

• Follow the detergent manufacturer’s
recommendations based on the weight
of the laundry, the degree of soiling, and
the hardness of the water in your local
area. If you are not sure about the water
hardness, contact a local water authority.

• Do not use detergent that tends to be
hardened or solidied. This detergent
may remain after the rinse cycle,
blocking the drain outlet.

CAUTION

When washing wool using the wool course,
use only a neutral liquid detergent. If used
with the Wool course, powder detergent
may remain on the laundry and discolour
the laundry.

Before you start

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Before you start

A

Detergent drawer guidelines

The washing machine provides a three-compartment dispenser: the left compartment for the
main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.

01 Prewash compartment: Apply

prewash detergent or starch.

02

03

Main-wash compartment: Apply
main-wash detergent, water softener,
soaking detergent, bleach, and/or stain
removers.

Softener compartment: Apply
additives such as fabric softener. Do not
exceed the max line (A).

Before you start

CAUTION

• Do not open the detergent drawer while the washing machine is operating.

• Do not use the following types of detergent:

• Tablet or capsule types

• Ball or net types

• To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.

To apply washing agents to the detergent drawer

1. Slide open the detergent drawer.

2. Apply laundry detergent to the

main-wash compartment as instructed
or recommended by the manufacturer.
To use liquid detergent, see page 28.

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A

3. Apply fabric softener to the softener
compartment. Do not exceed the max
line (A).

4. If you want to prewash, apply
prewash detergent to the

prewash

compartment as instructed or

recommended by the manufacturer.

5. Close the detergent drawer.

Before you start

CAUTION

• Do not apply powder detergent to the
liquid detergent guide.

• Concentrated fabric softener must be
diluted with water before applied.

• Do not apply main-wash detergent to
the

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softener compartment.

English 27

Before you start

A

To use liquid detergent (applicable models only)

First insert the provided liquid container
in the

apply liquid detergent to the container
below the marked max line (A).

• Insert the liquid detergent guide only

• After a wash, some liquid detergent may

• Do not exceed the max line that is

Before you start

• Remove the liquid container if using

main-wash compartment. Then,

NOTE

after you remove the detergent drawer
from the washing machine by pressing

release lever (A).

remain in the detergent drawer.

CAUTION

marked inside the container.

powder detergent.

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Operations

10

02

09

08

11

03

04

05

06

07

01

Control panel

01 Cycle Selector Turn the dial to select a cycle.

02 Display

The display shows current cycle information and estimated time
remaining, or an information code when a problem occurs.

03 Temp. Press to change the water temperature for the current cycle.

04 Rinse

Press to change the rinse count for the current cycle. You can set the
rinse count to a max of 5, depending on the cycle.

Press to change the spinning speed for the current cycle.

): The nal rinse process is suspended so that the

05 Spin

• Rinse Hold (

laundry remains in the water. To unload the laundry, run a drain
or spin process.

• No Spin : The drum does not spin after the nal drain process.

06 Options

07 Bubble Soak

Press to select an option from Intensive, Pre Wash and Bubble Soak.
Press again to deselect.

Press to activate/deactivate the Bubble Soak function. This function
helps remove a wide variety of stubborn stains.

Delay End lets you set the end time of the current cycle. Based
on your settings, the start time of the cycle will be determined

08 Delay End

by the machine’s internal logic. For example, this setting is useful
for programming your machine to nish a wash at the time you
normally return home from work.

• Press to choose a preset unit of hours.

Operations

09 Quick Wash

15’/30’

10 Power Press to turn on/off the washing machine.

11 Start/Pause Press to start or stop operation.

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For lightly soiled garments of less than 2 kg that you want to wash
quickly.

English 29

Operations

3

4

1

6

2

5

Simple steps to start

1. Press Power to turn on the washing machine.

2. Turn the Cycle Selector to select a course.

3. Change the cycle settings (Temp., Rinse, and Spin) as necessary.

4. To add an option, press Options. Use the button again to choose a preferred item.

5. The machine provides three easy to access buttons for Bubble Soak, Quick Wash 15’/30’

and Delay End for your convenience. If you want to use one of these options, press the
corresponding button.

6. Press Start/Pause.

Operations

30 English

To change the cycle during operation

1. Press Start/Pause to stop operation.

2. Select a different cycle.

3. Press Start/Pause again to start the new cycle.

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Cycle overview

Standard cycles

Cycle Description & Max load (kg)

COTTON

COTTON

• For cottons, bed linens, table linens, underwear, towels,
or shirts.
The washing time and the rinse count are automatically
adjusted according to the load.

• Optimal performance with lower energy for cotton
fabrics, bed linens, table linens, underwear, towels, or
shirts. For energy saving, the actual washing temperature
may be lower than specied

• For WW85K6410QX,

Cotton 40°C, Rinse 2, 1400rpm
spin is recommended for a normally soiled cotton load.
Energy and water labelling test programme in
accordance with AS/NZS 2040.

Max

Max

Operations

SYNTHETICS

WOOL

SPIN

RINSE+SPIN

DRUM CLEAN

• For blouses or shirts that are made of polyester (diolen,
trevira), polyamide (perlon, nylon), or the like.

• Specic for machine-washable wool for loads less than

2.0 kg.

• The wool cycle features gentle cradling and soaking to
protect the wool bres from shrinkage/distortion.

• A neutral detergent is recommended.

• Featuring an additional spin process to effectively

remove moisture from laundry.

• Featuring an additional rinse process after applying
fabric softener to the laundry.

• Cleans the drum by removing dirt and bacteria from the
drum.

• Perform once every 40 washes with no detergent or
bleach applied.

• Make sure the drum is empty.

• Do not use any cleaning agents for cleaning the drum.

4

2

-

-

-

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Operations

Cycle Description & Max load (kg)

SUPER SPEED

• Fast completion within 1 hour for everyday items such
as underwear and shirts.

• The cycle time will differ depending on the water supply
conditions, and the load and type of laundry.

5

Operations

INTENSIVE COLD

BEDDING

DELICATES

BABY CARE

OUTDOOR CARE

DARK GARMENT

Options

• Low temperature ecobubble cycle helps reduce power
consumption.

• For bed spreads, bed sheets, bedding covers, etc.

• For best results, wash only 1 type of bedding and make

sure the load weighs less than 2.0 kg.

• For sheer fabrics, bras, lingerie (silk), and other
handwash-only fabrics.

• For best performance, use liquid detergent.

• Featuring a high-temperature wash and extra rinses to

help remove the remaining detergent effectively.

• For outdoor clothes, skiwear, and sportswear that are
made of functional materials such as spandex, stretch,
and micro-bre

• Featuring additional rinses and reduced spinning to
ensure that the laundry is washed gently and rinsed
thoroughly.

4

2

2

4

2

4

Option Description

Intensive

Pre Wash

Bubble Soak

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• For badly soiled laundry. The operation time for each cycle is

longer than normal.

• This will add a preliminary washing cycle before the main

wash cycle.

• Bubble Soak helps remove a variety of stubborn stains.

• With Bubble Soak selected, laundry is thoroughly soaked in

water bubbles for effective washing.

• Bubble Soak is available with and adds up to 30 minutes to

5 cycles: COTTON, SYNTHETICS, SUPER SPEED, BEDDING and
BABY CARE.

Delay End

You can set the washing machine to nish your wash automatically at a later time, choosing
a delay of between 1(60minute) to 24 hours (in 1 hour increments). The hour displayed
indicates the time the wash will nish.

1. Select a cycle. Then change the cycle settings if necessary.

2. Press Delay End repeatedly until a desired end time is set.

3. Press Start/Pause.

The corresponding indicator turns on with the clock running.

4. To cancel the Delay End, restart the washing machine by pressing Power.

Real-life case

You want to nish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m.
Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00
p.m. Provided below is the time line for this example.

2:00 pm

Set the Delay End to 3 hours

3:00 pm

Start

5:00 pm

End

Operations

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Operations

Special features

AddWash

When the AddWash indicator turns on, you can stop operation of the machine and put
additional laundry or softener into the drum. The Add Door opens by more than 130° for
easy access.

1. Press Start/Pause to stop operation.

2. Press the upper area of the Add Door

until you hear a clicking sound to unlock.
Pull the handle of the Add Door to open.

3. Open the Add Door and insert additional
laundry or softener into the drum.

4. Push to lock the Add Door until you hear
a clicking sound.

5. Press Start/Pause to resume operation.

Operations

34 English

CAUTION

Do not put excessive force on the Add Door.
It may break.

NOTE

The water inside the drum does not leak if the Add Door is closed properly. Water drops may
form around the window, but they do not leak from inside the drum.

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CAUTION

• Do not open the Add Door if suds have formed inside the drum that rise above the level
of the Add Door.

• Do not attempt to open the Add Door while the machine is operating without rst
pressing Start/Pause. Please note that the Add Door can be opened unintentionally
(without pressing Start/Pause) when the wash is complete.

• Do not add an excessive load through the Add Door. Performance may be degraded.

• Do not use the lower area of the Add Door as a handle. Your ngers may be caught.

• Make sure that no laundry is caught in the Add Door.

• Keep your pets out of the washing machine, especially the Add Door.

• When using hot water for the wash, the Add Door seems to leak water after opening and

closing the Add Door. This is normal, simply because steam emerging from the open Add
Door has cooled and formed water drops on the surface.

• When the Add Door closes, the door seals up and no water can leak. However, you
may encounter what appears to be water leak around the door - some residual water
remaining around the Add Door may form water drops. This is normal.

• Neither the main door or the Add Door can opened when the water temperature is over
50 ˚C. If the water level inside the drum is over a certain point, the main door cannot be
opened.

• If an information code of DDC appears on the display, see the “Information codes” section
for further actions.

Operations

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Operations

Settings

Operations

Child Lock

To prevent accidents by children, Child Lock
locks all buttons except for Power.

• To set the Child Lock function, hold
down Temp. and Rinse simultaneously
for 3 seconds. To activate, press
Start/ Pause.

• Before you press Start/Pause, you can
still open the door or change settings
by pressing corresponding buttons.
Once you press Start/Pause to run the
machine, Child Lock will be activated.

To deactivate Child Lock temporarily

Open the door, and hold down both Temp.
and Rinse simultaneously for 3 seconds.
Child Lock is deactivated temporarily for
1 minute, and the indicator blinks. Add
laundry, for example, and close the door
within the next 2 minutes. Otherwise, the
machine sounds an alert for another 2
minutes. Once you close the door, Child Lock
will be reactivated with the indicator turned
on.

Sound On/Off

You can turn on or off the key. Your setting
will remain effective after you restart the
machine.

• To mute the sound, hold down Rinse and
Spin simultaneously for 3 seconds.

• To unmute the sound, hold down again
for 3 seconds.

NOTE

In the Child Lock state, you must rs
deactivate the Child Lock if you want to add
detergent or laundry, or change the current
settings.

To cancel the Child Lock

Press and hold Temp. and Rinse
simultaneously for 6 seconds. Alternatively,
when the Child Lock is deactivated
temporarily, press and hold Temp. and Rinse
simultaneously for 3 seconds.

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Maintenance

Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.

Drum clean

Perform this cycle regularly to clean the drum and to remove bacteria from it.

1. Press Power to turn on the washing machine.

2. Turn the Cycle Selector to select DRUM CLEAN.

3. Press Start/Pause.

NOTE

The water temperature for DRUM CLEAN is set to 70 °C, which cannot be changed.

CAUTION

Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum
deteriorates the washing performance.

DRUM CLEAN reminder

• The DRUM CLEAN reminder appears on the main screen once every 40 washes. It is
advisable to perform the DRUM CLEAN regularly.

• When you rst see this reminder, you can ignore the reminder for 6 consecutiv washes.
From the 7
second 40th wash.

th

wash, the reminder no longer appears. However, it appears again on the

English 37

Maintenance

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Maintenance

Smart Check

To enable this function, you must rst download the Samsung Smart Washer app at the Play
Store or the App Store, and install it on a mobile device featuring a camera function.

The Smart Check function has been optimized for Galaxy & iPhone series (applicable models
only).

1. Press and hold the Spin and Options buttons simultaneously for 3 seconds to enter the
Smart Check mode.

2. The washing machine starts the self-diagnosis procedure and display an information code
if a problem is detected.

3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.

4. Put the mobile device close to the washing machine’s display so that the mobile device

and the washing machine face each other. Then, the information code will be recognized
automatically by the app.

5. When the information code is recognized correctly, the app provides detailed information
about the problem with applicable counteractions.

NOTE

• Smart Check mode will be disabled once you press a button or control after the machine
powers on.

• The function name, Smart Check, may differ depending on the language.

• If there is strong reected light on the washing machine display, the app may fail to

recognize the information code.

• If the app fails to recognize the Smart Check code consecutively, enter the information
code manually onto the app screen.

Maintenance

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Emergency drain

A

B

C

In case of a power failure, drain the water inside the drum before taking out the laundry.

1. Power off and unplug the washing
machine from the electrical outlet.

2. Open the lter cover (A) using a coin or
thin metal object.

3. Put an empty, spacious container around
the cover, and stretch the emergency
drain tube to the container while holding
the tube cap (B).

Maintenance

4. Open the tube cap and let water in the

Emergency drain tube (C) ow into the
container.

5. When done, close the tube cap, and
reinsert the tube. Then, close the lter
cover.

NOTE

Use a spacious container because the water
in the drum may be more than expected.

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Maintenance

A

Cleaning

Surface of the washing machine

Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washing machine.

Add Door

1. Open the Add Door.

2. Use a wet cloth to clean the Add Door.

- Do not use cleaning agents.
Discolouration may occur.

- Use caution when cleaning the rubber
packing and the locking mechanism

(A).

- Dust off the window area regularly.

3. Wipe up and close the Add Door until
you hear a clicking sound.

CAUTION

• Do not apply force on the Add Door. It may break.

• Do not leave the Add Door open while the machine is operating.

• Do not put heavy objects on the Add Door at any time.

• To prevent physical injury, do not touch the Add Door while the drum is rotating.

• Do not open the Add Door while the machine is operating. This may cause physical injury.

• Do not manipulate the feature panel while the Add Door is open. This may cause physical

Maintenance

injury or system failure.

• Do not input objects other than laundry.

• Do not input bulky items to the drum through the Add Door.

• Do not pull out the rubber packing of the Add Door when cleaning. This may cause

damage.

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Mesh lter

Clean the mesh lter of the water hose once or twice a year.

1. Turn off the washing machine, and
unplug the power cord.

2. Close the water tap.

3. Loosen and disconnect the water hose

from the back of the washing machine.
Cover the hose with a cloth to prevent
water from gushing out.

4. Use pliers to pull out the mesh lter
from the inlet valve.

5. Submerge the mesh lter deeply in
water so that the threaded connector is
also submerged.

6. Dry the mesh lter completely in the
shade.

7. Reinsert the mesh lter into the inlet
valve, and reconnect the water hose to
the inlet valve.

8. Open the water tap.

Maintenance

NOTE

If the mesh lter is clogged, an information code of “4C” appears on the screen.

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Maintenance

Pump lter

It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging. A clogged
pump lter may reduce the bubble effect.

1. Turn off the washing machine, and

A

unplug the power cord.

2. Drain the remaining water inside the
drum drum. See the “Emergency drain”
section.

3. Open the lter cover using a coin or key.

4. Turn the pump lter knob to the left, and

drain off the remaining water.

5. Clean the pump lter using soft brushes.
Make sure the drain pump propeller
inside the lter is unclogged.

6. Reinsert the pump lter, and turn the
lter knob to the right.

Maintenance

42 English

NOTE

• Some pump lters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump lter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the lter.

• To close the safety knob of the pump
lter, turn it clockwise. The spring makes
a rattling sound, which is normal.

NOTE

If the pump lter is clogged, an information code of “5C” appears on the screen.

CAUTION

• Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this may
cause a leak.

• Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.

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Detergent Drawer

A

1. While holding down the release lever (A)
on the inner of the drawer, slide open
the drawer.

2. Remove the release lever and the Liquid
detergent guide from the drawer.

3. Clean the drawer components in owing
water using a soft brush.

4. Clean the drawer recess using a soft
brush.

5. Reinsert the release lever and the Liquid
detergent guide to the drawer.

6. Slide the drawer inward to close it.

NOTE

To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being empty.

English 43

Maintenance

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MaintenanceMaintenance

Recovery from freezing

The washing machine may freeze when it drops below 0 °C.

1. Turn off the washing machine, and unplug the power cord.

2. Pour warm water over the water tap to loosen the water hose.

3. Disconnect the water hose, and soak it in warm water.

4. Pour warm water into the drum and leave it for about 10 minutes.

5. Reconnect the water hose to the water tap.

NOTE

If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.

Care against an extended time of disuse

Avoid leaving the washing machine unused for an extended time. If this is the case, drain the
washing machine and unplug the power cord.

1. Turn the Cycle Selector to select a RINSE+SPIN.

2. Empty the drum, and press Start/Pause.

3. When the cycle is complete, close the water tap and disconnect the water hose.

4. Turn off the washing machine, and unplug the power cord.

5. Open the door to let air circulate through the drum.

Maintenance

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Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, rst check the table below and try the
suggestions.

Problem Action

• Make sure the washing machine is plugged in.

• Make sure the door is properly closed.

• Make sure the water taps are open.

• Make sure to press or tap Start/Pause to start the washing

Does not start.

Water supply is
insufcient, or no
water is supplied.

machine.

• Make sure Child Lock is not activated.

• Before the washing machine starts to ll, it will make a series of

clicking noises to check the door lock and does a quick drain.

• Check the fuse or reset the circuit breaker.

• Fully open the water tap.

• Make sure the door is properly closed.

• Make sure the water supply hose is not frozen.

• Make sure the water supply hose is not kinked or clogged.

• Make sure there is sufcient water pressure.

After a cycle,
detergent remains in
the detergent drawer.

Excessive vibrations
or makes noise.

• Make sure the washing machine is running with sufcient water
pressure.

• Make sure the detergent is added to the centre of the detergent
drawer.

• Make sure the rinse cap is inserted properly.

• If using granular detergent, make sure the detergent selector is

in the upper position.

• Remove the rinse cap and clean the detergent drawer.

• Make sure the washing machine is installed on a level, solid

oor that is not slippery.
If the oor is not level, use the levelling feet to adjust the
height of the washing machine.

• Make sure the shipping bolts are removed.

• Make sure the washing machine is not contacting any other

object.

• Make sure the laundry load is balanced.

• The motor can cause noise during normal operation.

• Overalls or metal-decorated clothes can cause noise while being

washed. This is normal.

• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or lter case.

Troubleshooting

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Troubleshooting

Problem Action

• Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.

• Make sure the debris lter is not clogged.

• Close the door and press or tap Start/Pause. For your safety,

the washing machine will not tumble or spin unless the door is

Does not drain and/
or spin.

The door does not
open.

closed.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is connected to a drain system that is

not clogged.

• If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufcient power, it will
operate normally.

• Press or tap Start/Pause to stop the washing machine.

• It may take a few moments for the door lock mechanism to

disengage.

• The door will not open until 3 minutes after the washing
machine has stopped or the power turned off.

• Make sure all the water in the drum is drained.

• The door may not open if water remains in the drum. Drain the

drum and open the door manually.

• Make sure the door lock light is off. The door lock light turns off
after the washing machine has drained.

• Make sure you use the recommended types of detergent as
appropriate.

Excessive suds.

Cannot apply

Troubleshooting

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additional detergent.

46 English

• Use high efciency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or

lightly soiled loads.

• Non-HE detergent is not recommended.

• Make sure the remaining amount of detergent and fabric

softener is not over the limit.

Problem Action

Stops.

Fills with the wrong
water temperature.

• Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door and press the Start/Pause button to start the

washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.

• Before the washing machine starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.

• There may be a pause or soak period in the cycle. Wait briey
and the washing machine may start.

• Make sure the mesh lter of the water supply hose at the water
taps are not clogged. Periodically clean the mesh lter.

• If the washing machine is not supplied with sufcient power,
the washing machine temporarily will not drain or spin. As soon
as the washing machine regains sufcient power, it will operate
normally.

• Fully open both taps.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct taps. Flush

water lines.

• Make sure the water heater is set to supply a minimum 120 °F
(49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.

• Disconnect the hoses and clean the mesh lter. The mesh lter
may be clogged.

• While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.

• While the washing machine lls, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.

Troubleshooting

• Use the High or Extra High spin speed.

Load is wet at the
end of a cycle.

• Use high efciency (HE) detergent to reduce oversudsing.

• Load is too small. Small loads (one or two items) may become

unbalanced and not spin completely.

• Make sure the drain hose is not kinked or clogged.

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Troubleshooting

Problem Action

• Make sure the door is properly closed.

• Make sure all hose connections are tight.

Leaks water.

Has odours.

• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.

• Avoid overloading.

• Use high efciency (HE) detergent to prevent oversudsing.

• Excessive suds collect in recesses and can cause foul odours.

• Run cleansing cycles to sanitize periodically.

• Clean the door seal (diaphragm).

• Dry the washing machine interior after a cycle has nished.

Troubleshooting

No bubbles are seen
(Bubbleshot models
only).

Can I open the Add
Door at any time?

If a problem persists, contact a local Samsung service centre.

• Overloading may screen bubbles.

• Severely contaminated laundry may not generate bubbles.

• The Add Door can be opened only when the indicator

appears. However, it does not open in the following cases:

- When the boiling or drying process is running and the
internal temperature becomes high.

- If you set the Child Lock for safety reasons.

- When the drum wash or drum drying cycle is running that

does not involve additional laundry.

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Information codes

If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.

Code Action

Water is not supplied.

• Make sure the water taps are open.

• Make sure the water hoses are not clogged.

• Make sure the water taps are not frozen.

• Make sure the washing machine is operating with sufcient

water pressure.

4C

4C2

• Make sure that the cold water tap and the hot water tap are
properly connected.

• Clean the mesh lter as it may be clogged.

NOTE

When the washer displays the “4C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.

• Make sure the cold water supply hose is rmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.

5C

dC

DC1

Water is not draining.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is positioned correctly, depending on

the connection type.

• Clean the debris lter as it may be clogged.

• Make sure the drain hose is straightened all the way to the

drain system.

• If the information code remains, contact a customer service
centre.

Operating the washer with the door open.

• Make sure the door is properly closed.

• Make sure laundry is not caught in the door.

The Main Door lock/unlock is not working properly.

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

centre.

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Troubleshooting

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Troubleshooting

Code Action

The Add Door lock/unlock is not working properly.

DC3

OC

LC, LC1

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

centre.

Water is overowed.

• Restart after spinning.

• If the information code remains on the display, contact a local

Samsung service centre.

Check the drain hose.

• Make sure the end of the drain hose is placed on the oor.

• Make sure the drain hose is not clogged.

• If the information code remains, contact a customer service

centre.

NOTE

When the washer displays the “LC,LC1” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.

Troubleshooting

Ub

3C

UC

Spinning does not work.

• Make sure laundry is spread out evenly.

• Make sure the washing machine is on a at, stable surface.

• Redistribute the load. If only one item of clothing needs

washing, such as a bathrobe or pair of jeans, the nal spin
result might be unsatisfactory, and an “Ub” check message will
be shown in the display.

Check the motor for operation.

• Try restarting the cycle.

• If the information code remains, contact a customer service

centre.

The electronic control needs to be checked (Over Voltage Error).

• Check the PCB and wire harness.

• Check if power is supplied properly.

• If the information code remains, contact a customer service

centre.

Low voltage detected

• Check if the power cord is plugged in.

• If the information code remains, contact a customer service

centre.

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Code Action

High temperature heating check

HC

• If the information code remains, contact a customer service
centre.

The Water Level sensor is not working properly.

• Try power off and restarting the cycle.

• Check WaterLevel Sensor wire harness.

• If the information code remains, contact a customer service

1C

centre.

NOTE

When the washer displays the “1C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.

The MEMS sensor is not working properly.

8C

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

centre.

Check communications between main and sub PBAs.

AC

• Try power off and restarting the cycle.

• If the information code remains, contact a customer service

centre.

Check communications between main and inverter PBAs.

• Depending on the state, the machine may automatically returns

AC6

to normal operation.

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

centre.

This message appears when you open the Add Door without
pressing Pause. If this happens, do one of the following:

• To add laundry, press the Add Door to close it properly. Then,

ddC

press Start/Pause and try again.

• If you press the Add Door by mistake, press the Add Door
again to close it properly. Then, press Start/Pause to resume
operation.

If any information code keeps appearing on the screen, contact a local Samsung service
centre.

English 51

Troubleshooting

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SpecicationsSpecications

Fabric care chart

The following symbols provide garment care directions. The care labels include four symbols
in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary).
The use of symbols ensures consistency among garment manufacturers of domestic and
imported items. Follow the care label directions to maximize garment life and reduce laundry
problems.

Resistant material Do not iron

Delicate fabric

Item can be washed at 95 ˚C Dry Clean

Item can be washed at 60 ˚C

Item can be washed at 40 ˚C

Item can be washed at 30 ˚C Do not dry clean

Hand wash only Dry at

Dry clean only Can be hung to dry

Can be bleached in cold water Dry on clothes hanger

Do not bleach Tumble dry, normal heat

Can be dry cleaned using any
solvent

Dry clean with perchloride,
lighter fuel, pure alcohol or
R113 only

Dry clean with aviation fuel,
pure alcohol or R113 only

Can be ironed at 200 ˚C max Tumble dry, reduced heat

Can be ironed at 150 ˚C max Do not tumble dry

Can be ironed at 100 ˚C max

Specications

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Protecting the environment

• This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut off the power cord so that
the appliance cannot be connected to a power source. Remove the door so that animals
and small children cannot get trapped inside the appliance.

• Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.

• Use stain removal products and bleaches before the wash cycle only when strictly
necessary.

• Save water and electricity by only washing full loads (the exact amount depends upon the
program used).

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Specications

Specications

Specication sheet

“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).

Type Front loading washing machine

Model name WW85K64****

Dimensions W600 x D600 x H850 (mm)

Water pressure 50 kPa - 800 kPa

NET weight 71 kg

Wash and spin capacity 8.5 kg

220 V 80 W

Washing

240 V 80 W

Power

consumption

NOTE

The design and specications are subject to change without notice for quality improvement
purposes.

Washing

and heating

Spin 220-240 V 600 W

Pumping 30 W

Spin revolutions 1400 rpm

220 V 2000 W

240 V 2400 W

Specications

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Memo

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QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT

AUSTRALIA 1300 362 603 www.samsung.com/au/support

DC68-03676K-00

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