SAMSUNG WW10H9, WW90H9 User Manual
Washing Machine
User manual
WW10H9*****
WW90H9*****
Imagine the possibilities
Thank you for purchasing this Samsung product.
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Content
Safety information 3
What you need to know about the safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important safety symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Important safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Instructions about the WEEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Installation 11
What’s included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Step-by-step installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Before you start 18
Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Laundry guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Detergent Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Operations 25
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Simple steps to start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Course overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Samsung Mobile Smart Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Samsung Smart Home app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Samsung Smart Washer app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Maintenance 43
Eco Drum Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Emergency drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Recovery from freezing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Care against an extended time of disuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Troubleshooting 49
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Information codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Specifications 51
Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Fabric care chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Specification sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Information of main washing programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
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Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read this
manual to take full advantage of your washing machine’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and eciently operate
the extensive features and functions of your new appliance. Please store the manual in a safe
location close to the appliance for future reference. Use this appliance only for its intended purpose
as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when
installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may dier slightly from those described in this manual and not all warning signs
may be applicable. If you have any questions or concerns, contact your nearest service centre or
find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
SAFETY INFORMATION
WARNING: Hazards or unsafe practices that may result in severe personal injury,
death and/or property damage.
CAUTION: Hazards or unsafe practices that may result in personal injury and/or
property damage.
NOTE
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and
that old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, that a carpet
must not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept
away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting
of the thermal cut-out, this appliance must not be supplied through
an external switching device, such as a timer, or connected to a
circuit that is regularly switched on and o by the utility.
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WARNING: Critical installation WARNINGS
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or
injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket for
this appliance only. Never use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord
may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the
wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact
points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the
cable may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is
in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct
sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
SAFETY INFORMATION
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Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert
the power cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain
pipes are accessible.
CAUTION: Installation CAUTIONS
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the
product.
WARNING: Critical usage WARNINGS
If the appliance is flooded, turn o the water & power supplies immediately and contact your
nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the appliance,
remove the washing machine door lever.
• If trapped inside the product, children may suocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing
machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
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Do not open the washing machine door by force while it is operating (high-temperature washing/
drying/spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be slippery.
This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance o by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric
shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do not let
children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it
straight out of the outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the
power plug.
• Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or during a
thunder or lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact you nearest
Samsung Customer Service.
• This may result in electric shock or fire.
Do not let children (or pets) play in or on your washing machine. The washing machine door does
not open easily from the inside and children may be seriously injured if trapped inside.
SAFETY INFORMATION
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CAUTION: Usage CAUTIONS
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part or
result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may result
in electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in
the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply o when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
• Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g.
waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a
water leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there
is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the product
will not be covered by the standard warranty provided by Samsung and no responsibility can be
attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems with the
product.
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
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Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits,
and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label. This
may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal
vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come o
and stick to inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing
machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due
to the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or
massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of
time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the
surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by
dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the
oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the
product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
SAFETY INFORMATION
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• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle,
water temperature and additional functions.
• This may result in discoloration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
WARNING: Critical cleaning WARNINGS
Do not clean the appliance by spraying water directly onto it.
Do not use the a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its
electronic accessories (e.g. charger, headset, USB cable) should not be disposed of
with other household waste at the end of their working life. To prevent possible harm
to the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product,
or their local government oce, for details of where and how they can take these items
for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of
the purchase contract. This product and its electronic accessories should not be mixed
with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product specific regulatory
obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/
corporatecitizenship/data_corner.html
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Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to
prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the
washing machine or the parts, contact a local Samsung customer centre or the retailer.
INSTALLATION
3
4
8
9
10
Spanner Bolt caps Hose guide
1
2
5
6
7
1 Start button
2 Power button
3 Control screen
4 Door
5 Drum
6 Auto Dispense unit
7 Levelling feet
8 Debris filter
9 Emergency drain tube
10 Filter cover
Cold water supply hose Hot water supply hose Aqua pebble set
Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
Hot water supply hose: Applicable models only.
Aqua pebble set: 200 ml and 100 ml (MAX).
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Installation requirements
Electrical supply and grounding
• AC 220-240 V / 50 Hz fuse or circuit breaker is required
• Use an individual branch circuit specific to the washing machine
To ensure proper grounding, the washing machine comes with a power cord featuring a threeprong grounding plug for use in a properly installed and grounded outlet.
Check with a qualified electrician or serviceperson if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a
proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
Water supply
A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure
less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the
drum, causing the washing machine to turn o. Water taps must be within 120 cm from the rear of
the washing machine so that the provided inlet hoses reach the washing machine.
To reduce the risk of leaks
• Make sure water taps are easily accessible.
• Turn o the taps when the washing machine is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.
CAUTION
Before using the washing machine for the first time, check all connections at the water valve
and taps for any leaks.
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Drain
Samsung recommends a standpipe in height of 65 cm. The drain hose must be connected through
the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Flooring
For best performance, the washing machine must be installed on a solid floor. Wood floors may
need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile
surfaces are not a good resistance to vibrations and may cause the washing machine to move
slightly during the spin cycle.
CAUTION
Do NOT install the washing machine on a platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas where water may freeze as the washing machine
always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the
connection parts may cause damage to belts, the pump, and other components of the washing
machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides 25 mm Rear 50 mm
Top 25 mm Front 550 mm
If both the washing machine and a dryer are installed in the same location, the front of the alcove or
closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does
not require a specific air opening.
INSTALLATION
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Step-by-step installation
STEP 1 - Select a location
Location requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 - Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
1. Loosen all shipping bolts on the rear of the machine using the
supplied spanner.
2. Fill the holes with the supplied plastic bolt caps.
Keep the shipping bolts for future use.
3. Close all plastic bolt caps on the rear of the washing machine.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
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STEP 3 - Adjust the levelling feet
A
B
C
C
1. Gently slide the washing machine into position. Excessive
force may damage the levelling feet.
2. Level the washing machine by manually adjusting the levelling
feet.
3. When levelling is complete, tighten the nuts using the
spanner.
STEP 4 - Connect the water hose
Connect the water supply hose to the water tap.
1. Remove the adaptor (A) from the water supply hose (B).
INSTALLATION
2. Use a Philips screwdriver to loosen four screws on the
adaptor.
3. Hold the adaptor and turn part (C) in the arrow direction to
loosen it by 5 mm (*).
4. Insert the adaptor into the water tap, and tighten the screws
while lifting up the adaptor.
5. Turn part (C) in the arrow direction to tighten it.
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6. While holding down part (E), connect the water supply hose
E
to the adaptor. Then, release part (E). The hose fits into the
adaptor with a clicking sound.
7. Connect the other end of the water supply hose to the inlet
valve on the back of the washing machine. Turn the hose
clockwise to tighten.
8. Open the water tap and check if there are any leaks around
the connection areas. If there are water leaks, repeat the
steps above.
• If using a screw type of water tap, connect the water hose to
the water tap as shown.
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung
service centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water supply hose by force. If the hose is too short, replace the hose with
a longer, high-pressure hose.
• After connecting the water supply hose to the adaptor, check if it is connected properly
by pulling the water supply hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
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For models with an additional hot water inlet:
A
A
1. Connect the red end of the hot water supply hose to the hot
water inlet on the back of the machine.
2. Connect the other end of the hot water supply hose to the
hot water tap.
Aqua hose (applicable models only)
The aqua hose alerts users of a risk of water leaks. It senses the
water flow and turns red on the centre indicator (A) in case of a
leak.
STEP 5 - Position the drain hose
The drain hose can be positioned in three ways:
Over the edge of a wash basin
The drain hose must be placed at a height of between 60 cm and
90 cm (*) from the floor. To keep the spout of the drain hose bent,
use the supplied plastic hose guide (A). Secure the guide to the
wall using a hook to ensure stable drainage.
INSTALLATION
ln a sink drain pipe
The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above
the floor.
ln a drain pipe
The drain pipe should be between 60 cm and 90 cm high (*). It is
advisable to use a 65 cm high vertical pipe. Make sure the drain
hose is connected to the stand pipe at a slant.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per minute
STEP 6 - Turn on the washing machine
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press the Power button to turn on the washing
machine.
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Before you start
Next
English
Deutsch
Français
Step 1 of 4. Set Language
Step 2 of 4. Set Date & Time
Previous Next
AM
01
DayMonth Year Hour Minute
01 01122014
PM
Initial settings
When the washing machine turns on for the first time, the welcome screen appears with the
Samsung logo. Follow the onscreen instructions to complete the initial settings. You can change the
initial settings later by accessing the Settings screen.
STEP 1 - Set Language
Set a preferred menu language.
1. Select a language.
2. Tap Next.
STEP 2 - Set Date & Time
Set the current date and time.
1. Tap the arrows to set the time for each time element.
2. Tap Next.
The default time is set to the 12-hour format.
To switch between the AM and PM elements, simply tap the corresponding element.
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English - 18
STEP 3 - Set Auto Dispense
Step 3 of 4. Set Auto Dispense
Auto Detergent
On On
Previous Next
Amount
Less Std. More
Soft Medium Hard Normal 2X High
Less Std. More
Amount
Water HardenessConcentration
Auto Softener
Step 4 of 4. Set Auto Update
On
Previous Done
The Auto Update function automatically updates the software for
performance improvement purposes ot to x bugs through
communicating with the update server. If you agree to this setting, it is
regarded as an agreement to running the auto update operation. When
the software is updated, some software features may become
The Auto Dispense unit dispenses an appropriate amount of detergent and fabric softener into the
drum according to the course and cycle.
1. Both Auto Detergent and Auto Softener are set
to On by default. To change the setting, slide the
corresponding bar to O.
2. Set the Amount and the Water Hardness.
3. Set the Amount and the Concentration.
4. Tap Next.
STEP 4 - Set Auto Update
Auto Update updates the firmware automatically for improved performance and/or to fix known
bugs through communication with the update server. Once the firmware is updated, some
functions of the washing machine may not be available depending on the firmware version.
1. To update the firmware automatically, set Auto
Update to On.
2. Tap Done.
BEFORE YOU START
STEP 5 - Run Calibration (recommended)
Calibration ensures accurate weight detection by the washing machine. Make sure the drum is
empty before running Calibration.
1. Tap Settings > Calibration > Start.
• The door will be locked during the operation.
• The drum keeps rotating clockwise and anticlockwise for several minutes.
2. When complete, the washing machine turns o automatically.
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English - 19
Laundry guidelines
STEP 1 - Sort
Sort the laundry according to these criteria:
• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Colour: Separate whites from colours.
• Size: Mixing dierent-sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen
items, curtains, and silk items. Check the labels on the items.
Make sure to check the care label on the clothing, and sort them accordingly before starting
the wash.
STEP 2 - Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as
well as the drum.
Turn clothing with buttons and embroideries inside out
• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should
be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the
strings before starting the wash.
STEP 3 - Use a laundry net
• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may
break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught
around the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations
that could move the washing machine and result in injury.
STEP 4 - Prewash (if necessary)
Select the Prewash option for the selected course if the laundry is heavily soiled. Do not use the
Prewash option when detergent is manually added into the drum.
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STEP 5 - Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash
properly. For the load capacity for the type of clothing, see page 29.
When washing bedding or bedding covers, the wash time may be lengthened or the spin
eciency may be reduced. For bedding or bedding covers, the recommended maximum
spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “UE” error code is displayed, redistribute the load.
Unbalanced laundry may reduce the spinning performance.
STEP 6 - Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool),
colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is
designed for automatic washing machines.
• Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you are
not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain
after the rinse cycle, blocking the drain outlet.
CAUTION
When washing wool using the wool course, use only a neutral liquid detergent. If used with
the Wool course, powder detergent may remain on the laundry and discolour the laundry.
BEFORE YOU START
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Detergent Guidelines
Auto Dispense
The washing machine provides a two-compartment dispenser: the left compartment for detergent,
and the right compartment for fabric softener. The Auto Dispense unit dispenses an appropriate
amount of detergent and fabric softener into the drum according to the course and cycle.
CAUTION
• Use only a liquid detergent and fabric softener with the Auto Dispense unit.
• Make sure the Auto Dispense unit is inserted completely. The washing machine will not
start operating until the Auto Dispense unit is inserted properly.
• When applying a dierent detergent, make sure to clean the detergent compartment first.
• Do not mix detergent with fabric softener in either compartment.
• To prevent detergent from hardening, do not open the cap once the detergent has been
applied to the compartment.
• Do not use any bleach that may cause corrosion and/or generate gas.
• Do not turn the Auto Dispense unit upside down. The content may spill out of the vents.
• Do not press the outlet at the bottom of the Auto Dispense unit while moving the unit.
The content may leak.
• Use caution when inputting detergent or fabric softener in the unit. The content may spill
around.
• Make sure to remove the Auto Dispense unit before applying detergents.
• When removing the Auto Dispense unit to check the remaining amount of detergent
upon or before an error message, the unit may have some small amount of detergent
remaining or leaking from the bottom of the unit.
• Fully insert the Auto Dispense unit. Incomplete insertion may cause the unit to fail in
dispensing.
• By default, Auto Dispense turns o in the Delicates, Wool, Baby Care, or Outdoor Care
courses.
To enable Auto Dispense in these courses, tap Settings or the Quick Panel Bar > Auto
Dispense, and change the settings as necessary.
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1. Open the door, and pull out the Auto Dispense unit from the
washing machine.
2. Turn the left knob anticlockwise to open, and apply detergent
to the left compartment to the max line.
3. Turn the right knob anticlockwise to open, and apply fabric
softener to the right compartment to the max line.
4. Lock the knobs by turning them clockwise.
5. Reinsert the Auto Dispense unit in the original position.
Use caution when inserting the unit as the content may spill
out of the vents on either side.
6. Turn on Auto Detergent and Auto Softener.
See “Auto Dispense” on page 33.
BEFORE YOU START
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Manual Dispense
A
In case you don’t want to use the dispenser (Auto Dispense unit), you can either dose the detergent
directly into the drum or use the provided aqua pebble when applying detergent manually. The
Aqua Pebbles comes in two sizes and are provided as accessories with your appliance. Choose an
Aqua Pebble that is appropriate for the detergent amount.
1. Turn o Auto Detergent.
See “Auto Dispense” on page 33.
2. Apply a powder, gel, or liquid detergent to a proper Aqua
pebble (A). Check the amount marker on the inner side of
the aqua pebble.
3. Insert the aqua pebble near the end of the drum.
When the wash is complete, remove the aqua pebble from the drum and keep it clean for
later use.
CAUTION
• Fabric softener can be applied only using the Auto Dispense unit. Manual input is not
allowed.
• Use caution when inserting the aqua pebble as it is supposed to be balanced at the first
of the wash. Tipping the aqua pebble before the start of a wash may cause detergent
residue on the laundry at the end of the wash, causing discolouration to laundry and/or
reduced washing performance.
• Do not apply detergent to both the auto detergent compartment and the aqua pebble.
• When applying a dierent detergent, make sure to clean the aqua pebble first.
• Do not insert the aqua pebble into a folded blanket or between dierent laundry items.
• Do not select the Pre Wash option when using the aqua pebble.
• A heavy application of detergent may cause the following problems, resulting in a system
failure and/or shortened product life.
• Excessive amounts of detergent cause bubble surpluses and extend the rinse time as a
result.
• This may also cause detergent remaining in the drum after the wash is complete.
• Apply appropriate amounts of detergent according to the specifications of the detergent
manufacturer.
• In case of manual detergent dosage, it is recommended to use the Aqua Pebble when
coloured laundry items are washed.
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Operations
Most Used
Cotton
1hr 21min
12:00
AM
Temp.Rinse Spin
40°C 1200
Options
3
Start
3 4 5 6
7
1 2
otto
n
h
1m
n
B D
8A
C
Screen
The actual screen may dier from the image below depending on the model.
Main screen
Buttons
OPERATIONS
1 Course Tap to enter the course tile.
2 Settings Tap to enter the settings screen.
3 Temp. Tap to change the temperature for the current course.
4 Rinse Tap to change the rinse times for the current course.
5 Spin Tap to change the spinning speed for the current course.
6 Options Tap to enter the course options screen.
7 Start Tap to start an operation.
Tap to add the current course configuration to the Favourite list. You
8 Favourite
Information
A Most Used Displays the most frequently used course.
B Current course Displays the current course.
C Active option Displays an active option(s) for the current course.
D Estimated time Displays the estimated operation time for the current course.
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can add up to 4 custom courses, which appear at the first of the
course tile.
English - 25
Status bar
12:00
AM
12:00
AM
Child Lock Drum
Light
Auto
Detergent
Auto
Softener
NetworkSmart
Control
Auto Detergent If this indicator turns on, Auto Detergent is enabled.
Auto Softener If this indicator turns on, Auto Softener is enabled.
Door Lock
Child Lock
Network It displays the Wi-Fi network connection state.
Smart Control
Sound
Time The current time is displayed.
Quick panel bar
On the Quick panel bar, 6 items are available: Child Lock, Drum Light, Auto Detergent, Auto
Softener, Network, and Smart Control.
If this indicator turns on, the door is locked to prevent a door
opening during operation.
If this icon turns to a closed lock [
], the Child Lock is set
to prevent accidents by children or infants.
If this indicator turns on, the washing machine can be
controlled on a mobile device.
If the icon turns to Mute [
], no sound is output.
1. Tap the Status bar, or swipe it downward to display available items.
2. Tap to turn an item on/o, or change the current settings.
• For advanced settings, go to the settings screen, and make changes to your preference.
• Active items are lit while inactive items are greyed out.
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Options screen
Cotton
1hr 21min
12:00
AM
Temp.
40
Quick Wash Pre Wash Soaking
+
IntensiveEasy Iron
Spin
1200
Rinse
3
Start
1 2 3 4 5 7
6
1 Quick Wash Specific for less soiled clothing for a load less than 2 kg.
2 Pre Wash A preliminary washing cycle is added before the main wash.
3 Intensive The operation time for each cycle is longer than normal.
4 Soaking+ This is useful to remove stubborn stains on laundry.
5 Easy Iron This is useful to reduce wrinkles.
6 Delay End Use this to specify the end time of a selected course. See page 32.
7 Return Return to the main screen.
OPERATIONS
For details on each option, see “Options” on page 31.
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English - 27
Simple steps to start
Most Used
Cotton
1hr 21min
12:00
AM
Temp.Rinse Spin
40°C 1200
Options
3
Start
Temp.
ins
e
Sp
in
4
0
°C
1200
1
4
2 3
1. Press the Power button to display the main screen.
2. On the main screen, tap the Course icon on the top centre to display the course tile.
3. Select a course. The washing machine supports 22 courses.
4. Change the course settings (Temp., Rinse, and Spin) if necessary.
5. Tap the Options icon at the bottom right corner. Then, select options and change the option
settings.
6. Tap Start.
• The washing machine has the default course settings and options available for each
course. You can accept the default or make changes to your preference.
• You can select a course on the main screen. Simply swipe the screen to the left to open
the next course. To return to the previous list, simply swipe to the right.
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English - 28
Course overview
Standard courses
Course Description & Max load (kg)
• Add the current course configuration to the Favourite list, and
Favourite
Most Used
Auto Optimal
Wash
Cotton
Synthetics
Denim
Dark Garment
Super Speed
Super Eco Wash
Outdoor Care
Baby Care
Wool
quickly access the course configuration later. You can add up
to 4 custom courses, which appear at the first of the course
tile.
• The most frequently used course is displayed on the upper
left corner of the main screen by default.
• Auto Optimal Wash adjusts the detergent amount and
the course cycles according to the laundry weight and
contamination level. This is best used with the Auto Dispense
feature.
• For cottons, bed linens, table linens, underwear, towels, or
shirts.
• The washing time and the number of rinse cycles are
automatically adjusted according to the load.
• For blouses or shirts that are made of polyester (diolen,
trevira), polyamide (perlon, nylon), or the like.
• Featuring a higher water level in the main wash and an extra
rinse cycle to ensure that no powder detergent remains.
• Featuring additional rinses and reduced spinning to ensure
that the laundry is washed gently and rinsed thoroughly.
• Fast completion within 1 hour for daily items such as
underwear and shirts.
• The Eco Bubble technology helps reduce power
consumption. Featured by low-temperature washing
eciency, Super Eco Wash compares its washing
performance and power saving to the conventional Eco
Bubble-less Cotton cycle.
• For outdoor clothes, skiwear, and sportswear that are made
of functional materials such as spandex, stretch, and microfibre.
• Featuring a high-temperature wash and extra rinses to ensure
that no powder detergent remains.
• Specific for machine-washable wool for loads less than 2.0
kg.
• The wool course features gentle cradling and soaking to
protect the wool fibres from shrinkage/distortion.
• A neutral detergent is recommended.
OPERATIONS
-
-
Max
Max
5
3
4
5
4
2
4
2
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Untitled-37 29 2016-02-20 3:18:06
Course Description & Max load (kg)
• For sheer fabrics, bras, lingerie (silk), and other handwash-
Delicates
Bedding
Spin • Featuring an additional spin cycle to remove water thoroughly. -
Rinse+Spin
Eco Drum Clean
Cotton
only fabrics.
• For best performance, use liquid detergent.
• For bed spreads, bed sheets, bedding covers, etc.
• For best results, wash only 1 type of bedding and make sure
the load weighs less than 2.5 kg.
• Featuring an additional rinse after applying fabric softener to
the laundry.
• Cleans the drum by removing dirt and bacteria from the drum.
• Perform once every 40 washes with no detergent or bleach
applied.
• Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the drum.
• Optimal performance with lower energy for cotton fabrics, bed
linens, table linens, underwear, towels, or shirts.
• For energy saving, the actual washing temperature may be
lower than specified.
2
2.5
-
-
Max
Specialty Cycle
Six specialty courses are designed to eectively remove specific types of stains and dirt that may
accumulate on specific types of activities ranging from household work to professional mountainclimbing.
Course Description & Max load (kg)
Cooking&Dining
Gardening
Active Sports
Active Kids
Working&Everyday
Hygiene Care • This course removes skin oils and blood stains eciently. 4
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• This course removes food spills and cooking stains
eciently.
• This course removes grass and mud/dirt stains and cleans
sweat and skin oils eciently.
• This course removes grass, soil, mud, light food stains,
sweat, and make-up eciently.
• Do not use this course for waterproof clothing. This
may result in damage to the waterproof or breathable
capabilities.
• The Active Kids course is for most children’s clothing. This
course removes food, fruit juice, drinks, mud, soil, ink, and
crayon stains eciently.
• The Working&Everyday course is for lightly soiled clothing.
This course removes light ink and pencil stains and cleans
normal day to day stains eciently.
English - 30
4
4
4
4
4
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