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Washing Machine
User manual
WW10H8*****
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please visit
www.samsung.com
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Content
Safety information 3
What you need to know about the safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important safety symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Important safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation 11
What’s included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Step-by-step installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Before you start 18
Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Laundry guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Detergent drawer guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Operations 23
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Simple steps to start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Course overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Maintenance 29
DRUM CLEAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Smart check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Emergency drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Recovery from freezing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Care against an extended time of disuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Troubleshooting 36
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Information codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Specifications 38
Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Fabric care chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Specification sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
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Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read this
manual to take full advantage of your washing machine’s many benefits and features.
What you need to know about the safety
instructions
Please read this manual thoroughly to ensure that you know how to safely and eciently operate
the extensive features and functions of your new appliance. Please store the manual in a safe
location close to the appliance for future reference. Use this appliance only for its intended purpose
as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when
installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may dier slightly from those described in this manual and not all warning signs
may be applicable. If you have any questions or concerns, contact your nearest service centre or
find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
01 SAFETY INFORMATION
WARNING: Hazards or unsafe practices that may result in severe personal injury,
death and/or property damage.
CAUTION: Hazards or unsafe practices that may result in personal injury and/or
property damage.
CAUTION: To reduce the risk of fire or explosion, follow these basic precautions.
NOTE
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
Do not let children (or pets) play in or on your washing machine. The
washing machine door does not open easily from the inside and
children may be seriously injured if trapped inside.
This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their
safety.
Children should be supervised to ensure that they do not play with the
appliance.
For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
If the supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a
hazard.
This appliance should be positioned so that the power plug, the water
supply taps, and the drain pipes are accessible.
For appliances with ventilation openings in the base, that a carpet must
not obstruct the openings.
The new hose-sets supplied with the appliance are to be used and that
old hose-sets should not be reused.
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CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit that
is regularly switched on and o by the utility.
WARNING: Critical installation WARNINGS
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or
injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket for
this appliance only. Never use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord
may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the
wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact
points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the
cable may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is
in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct
sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
01 SAFETY INFORMATION
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Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert
the power cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
CAUTION: Installation CAUTIONS
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the
product.
WARNING: Critical usage WARNINGS
If the appliance is flooded, turn o the water & power supplies immediately and contact your
nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the appliance,
remove the washing machine door lever.
• If trapped inside the product, children may suocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing
machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
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Do not open the washing machine door by force while it is operating (high-temperature washing/
drying/spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be slippery.
This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance o by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric
shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do not let
children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it
straight out of the outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the
power plug.
• Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or during a
thunder or lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact you nearest
Samsung Customer Service.
• This may result in electric shock or fire.
01 SAFETY INFORMATION
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CAUTION: Usage CAUTIONS
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part or
result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may result
in electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in
the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply o when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
• Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g.
waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a
water leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there
is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the product
will not be covered by the standard warranty provided by Samsung and no responsibility can be
attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems with the
product.
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
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Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits,
and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label. This
may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal
vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come o
and stick to inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing
machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due
to the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or
massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of
time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the
surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by
dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the
oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the
product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
01 SAFETY INFORMATION
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• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle,
water temperature and additional functions.
• This may result in discoloration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
WARNING: Critical cleaning WARNINGS
Do not clean the appliance by spraying water directly onto it.
Do not use the a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
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Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to
prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the
washing machine or the parts, contact a local Samsung customer centre or the retailer.
3
1
2
9
10
11
1 Detergent drawer
4
2 Door
3 Work top
5
4 Control panel
5 Power plug
6
6 Drain hose
7 Drum
7
8 Levelling feet
9 Debris filter
8
10 Emergency drain tube
11 Filter cover
02 INSTALLATION
Spanner Bolt caps Hose guide
Cold water supply hose Hot water supply hose Liquid detergent container
Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
Hot water supply hose: Applicable models only.
Liquid detergent container: Applicable models only.
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Installation requirements
Electrical supply and grounding
• AC 220-240 V / 50 Hz fuse or circuit breaker is required
• Use an individual branch circuit specific to the washing machine
To ensure proper grounding, the washing machine comes with a power cord featuring a threeprong grounding plug for use in a properly installed and grounded outlet.
Check with a qualified electrician or serviceperson if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a
proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
Water supply
A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure
less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the
drum, causing the washing machine to turn o. Water taps must be within 120 cm from the rear of
the washing machine so that the provided inlet hoses reach the washing machine.
To reduce the risk of leaks
• Make sure water taps are easily accessible.
• Turn o the taps when the washing machine is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.
CAUTION
Before using the washing machine for the first time, check all connections at the water valve
and taps for any leaks.
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Drain
Samsung recommends a standpipe in height of 60~90cm. The drain hose must be connected
through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
Flooring
For best performance, the washing machine must be installed on a solid floor. Wood floors may
need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile
surfaces are not a good resistance to vibrations and may cause the washing machine to move
slightly during the spin cycle.
CAUTION
Do NOT install the washing machine on a platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas where water may freeze as the washing machine
always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the
connection parts may cause damage to belts, the pump, and other components of the washing
machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides 25 mm Rear 50 mm
Top 25 mm Front 550 mm
If both the washing machine and a dryer are installed in the same location, the front of the alcove or
closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does
not require a specific air opening.
02 INSTALLATION
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Step-by-step installation
STEP 1 - Select a location
Location requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 – Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
1. Loosen all shipping bolts on the rear of the machine using the
supplied spanner.
2. Fill the holes with the supplied plastic bolt caps.
Keep the shipping bolts for future use.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
STEP 3 - Adjust the levelling feet
1. Gently slide the washing machine into position. Excessive
force may damage the levelling feet.
2. Level the washing machine by manually adjusting the levelling
feet.
3. When levelling is complete, tighten the nuts using the
spanner.
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STEP 4 - Connect the water hose
A
B
C
C
E
Connect the water supply hose to the water tap.
1. Remove the adaptor (A) from the water supply hose (B).
2. Use a Philips screwdriver to loosen four screws on the
adaptor.
3. Hold the adaptor and turn part (C) in the arrow direction to
loosen it by 5 mm (*).
4. Insert the adaptor into the water tap, and tighten the screws
while lifting up the adaptor.
5. Turn part (C) in the arrow direction to tighten it.
02 INSTALLATION
6. While holding down part (E), connect the water supply hose
to the adaptor. Then, release part (E). The hose fits into the
adaptor with a clicking sound.
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7. Connect the other end of the water supply hose to the inlet
valve on the back of the washing machine. Turn the hose
clockwise to tighten.
8. Open the water tap and check if there are any leaks around
the connection areas. If there are water leaks, repeat the
steps above.
• If using a screw type of water tap, connect the water hose to
the water tap as shown.
• Use a popular type of water taps. If the current tap is squareshaped or too big, remove the spacer ring before inserting the
adaptor into the water tap.
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung
service centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water supply hose by force. If the hose is too short, replace the hose with
a longer, high-pressure hose.
• After connecting the water supply hose to the adaptor, check if it is connected properly
by pulling the water supply hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
For models having an additional hot water inlet:
1. Connect the red end of the hot water supply hose to the hot
water inlet on the back of the machine.
2. Connect the other end of the hot water supply hose to the
hot water tap.
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Aqua hose (applicable models only)
A
A
The aqua hose alerts users of a risk of water leaks. It senses the
water flow and turns red on the centre indicator (A) in case of a
leak.
STEP 5 - Position the drain hose
The drain hose can be positioned in three ways:
Over the edge of a wash basin
The drain hose must be placed at a height of between 60 cm and
90 cm (*) from the floor. To keep the spout of the drain hose bent,
use the supplied plastic hose guide (A). Secure the guide to the
wall using a hook to ensure stable drainage.
ln a sink drain pipe
The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above
the floor.
ln a drain pipe
The drain pipe should be between 60 cm and 90 cm high (*). It is
advisable to use a 65 cm high vertical pipe. Make sure the drain
hose is connected to the stand pipe at a slant.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per minute
02 INSTALLATION
STEP 6 – Turn on the washing machine
Plug the power cord into a wall socket featuring an AC 220-240V / 50Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press the Power button to turn on the washing
machine.
Environment
Please dispose of the packaging materials for this product in an “environmentally friendly” manner.
For further detail, please contact your local area authority.
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Before you start
Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight detection by the washing machine. Make sure the drum is
empty before running Calibration.
1. Press the Power button to turn on the washing machine.
2. Press and hold the Temp. and Delay End buttons simultaneously for more than 3 seconds.
The washing machine enters the Calibration mode with a message of “Cb” on the display.
3. Press the Start/Pause button to start Calibration.
• The door will be locked during the operation.
• The drum keeps rotating clockwise and anticlockwise for several minutes.
4. When complete, the door lock is released with a message of “End” on the display, and the
washing machine turns o automatically.
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Laundry guidelines
STEP 1 - Sort
Sort the laundry according to these criteria:
• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Colour: Separate whites from colours.
• Size: Mixing dierent-sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen
items, curtains, and silk items. Check the labels on the items.
Make sure to check the care label on the clothing, and sort them accordingly before starting
the wash.
STEP 2 - Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as
well as the drum.
Turn clothing with buttons and embroideries inside out
• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should
be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the
strings before starting the wash.
STEP 3 - Use a laundry net
• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may
break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught
around the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations
that could move the washing machine and result in injury.
03 BEFORE YOU START
STEP 4 - Prewash (if necessary)
For cotton items that are contaminated severely, add a Prewash option to the selected course with
a protein-based detergent.
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STEP 5 - Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash
properly. For the load capacity for the type of clothing, see page 25.
When washing bedding or bedding covers, the wash time may be lengthened or the spin
eciency may be reduced. For bedding or bedding covers, the recommended maximum
spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “UE” error code is displayed, redistribute the load.
Unbalanced laundry may reduce the spinning performance.
STEP 6 - Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool),
colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is
designed for automatic washing machines.
• Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you are
not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain
after the rinse cycle, blocking the drain outlet.
Powdered detergent should be thoroughly dissolved in a small amount of warm water
before adding to the machine.
CAUTION
When washing wool using the wool course, use only a neutral liquid detergent. If used with
the Wool course, powder detergent may remain on the laundry and discolour the laundry.
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Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for the main
wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.
Prewash detergent compartment
Main wash detergent compartment: powder
detergents, water softeners, pre-soaking agents, bleach,
and stain removers
Fabric softener compartment
CAUTION
• Do not open the detergent drawer while the washing machine is operating.
• Do not use the following types of detergent:
• Tablet or capsule types
• Ball or net types
• To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.
The detergent drawer is located at the top-left corner of the washing machine.
1. Slide open the detergent drawer.
2. Apply an appropriate amount of detergent to the left
compartment ( ).
To use a liquid detergent, see the Liquid detergent guide
below.
03 BEFORE YOU START
3. Apply an appropriate amount of fabric softener to the front-
right compartment ( ) if necessary.
Do not exceed the max line ( ) which is marked on the
compartment.
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4. If selecting the Prewash option, apply an appropriate amount
of detergent to the rear-right compartment ( ).
5. Slide the detergent drawer inward to close it.
Liquid detergent container (Applicable models only)
To use a liquid detergent, first put the provided liquid detergent
container in the main wash detergent compartment ( ). Then,
apply an appropriate amount of detergent to the container. Do
not exceed the max line which is marked on the inner of the
container.
CAUTION
Remove the liquid detergent container if using a powder
detergent.
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Operations
9 1086 754321
Control panel
1 Course Selector Turn the dial to select a course.
2 Display area Displays information of remaining washing time, and settings.
3 Temp.
4 Rinse
5 Spin
6 Options
7 Prefer Mode
Frequent
8
options
9 Start/Pause Press to start or stop an operation.
10 Power Press to turn on/o the washing machine.
Press to change the water temperature for the current course.
Press and hold for 3 seconds to turn on/o the Drum Light.
Press to change the rinse times for the current course.
You can set the rinse times up to 5.
Press to change the spinning speed for the current course.
• Rinse Hold : The final rinse cycle is suspended so that the
laundry remains in the water. To unload the laundry, run a drain or
spin cycle.
• No Spin : The drum does not spin after the final drain cycle.
Press to select an option. Each time you press this button, the option
selection changes in this sequence:
Soak > Intensive > Prewash > Soak + Intensive > Soak + Prewash >
Intensive + Prewash > Soak + Intensive + Prewash > o
Press to enter custom options screen. 3 custom options are available
but multiple selection is not allowed.
Three frequent options are provided separately for easy access.
To select or deselect, press the corresponding button.
04 OPERATIONS
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Simple steps to start
2
3 4 5
6
7
1
1. Press the Power button to turn on the washing machine.
2. Turn the Course Selector to select a course.
3. Change the course settings (Temp., Rinse, and Spin) as necessary.
4. To add an option, press the Options button repeatedly until the corresponding option icon(s)
turns on.
5. To select a preferred mode, press the Prefer Mode button repeatedly until the corresponding
mode icon turns on.
6. To add a frequent option, press the corresponding button (Quick wash, Delay End, and Easy
Iron).
7. Press the Start/Pause button.
To change the course during operation
1. Press the Start/Pause button to stop operation.
2. Select a dierent course.
3. Press the Start/Pause button again to start the new course.
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Course overview
Standard courses
Course Description & Max load (kg)
• For cottons, bed linens, table linens, underwear, towels, or
COTTON
COTTON
SYNTHETICS
BEDDING
WOOL
INTENSIVE COLD • Low-temperature Bubble. 6
OUTDOOR CARE
BABY CARE
DELICATES
DAILY WASH
DARK GARMENT
STAIN AWAY
shirts.
• The washing time and the number of rinse cycles are
automatically adjusted according to the load.
• Optimal performance with lower energy for cotton fabrics, bed
linens, table linens, underwear, towels, or shirts.
• COTTON, Cold, 2 rinses, Intensive, 1400 rpm spin is
suitable for a normally soiled cotton load. Energy and water
labelling test programme in accordance with AS/NZS 2040.
• For blouses or shirts that are made of polyester (diolen,
trevira), polyamide (perlon, nylon), or the like.
• For bed spreads, bed sheets, bedding covers, etc.
• For best results, wash only 1 type of bedding and make sure
the load weighs less than 2.5 kg.
• Specific for machine-washable wool for loads less than 2.0
kg.
• The wool course features gentle cradling and soaking to
protect the wool fibres from shrinkage/distortion.
• A neutral detergent is recommended.
• For outdoor clothes, skiwear, and sportswear that are made
of functional materials such as spandex, stretch, and microfibre.
• Featuring a high-temperature wash and extra rinses to ensure
that no powder detergent remains.
• For sheer fabrics, bras, lingerie (silk), and other handwashonly fabrics.
• For best performance, use liquid detergent.
• Fast completion within 1 hour for daily items such as
underwear and shirts
• Featuring additional rinses and reduced spinning to ensure
that the laundry is washed gently and rinsed thoroughly.
• For stained clothing. The Stain Away cycle provides
outstanding stain removal performance, For stained clothing.
The Stain Away course provides outstanding stain removal
performance, avoiding the need to pre-treat stains. For the
optimal stain removal performance, we recommend using the
hot temperature option in this cycle.
04 OPERATIONS
Max
Max
6
2.5
2
2
6
2
4
6
4
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Course Description & Max load (kg)
RINSE+SPIN
DRUM CLEAN
• Featuring an additional rinse after applying fabric softener to
the laundry.
• Cleans the drum by removing dirt and bacteria from the drum.
• Perform once every 40 washes with no detergent or bleach
applied.
• Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the drum.
Options
Option Description
Pre Wash • This will add a preliminary washing cycle before the main wash cycle.
Intensive
Soak
Quick Wash
Delay End
Easy Iron
• For badly soiled laundry. The operation time for each cycle is longer
than normal.
• This option eectively removes stains by soaking the laundry.
• Each soak cycle tumbles the drum for 1 minute and stands still for
4 minutes. You can set the Soak time between 30 minutes and 150
minutes.
• Specific to less soiled garments with less than a 2 kg load.
• It takes a minimum of about 15 minutes, depending on the
conditions such as the water pressure, water hardness, and/or extra
options selected.
• The Quick Wash time increases in this sequence:
O > 15 min > 20 min > 30 min > 40 min > 50 min > 60 min.
• A recommended amount of detergent is less than 20 g (for a 2 kg
load)
• The displayed time refers to the end time of a selected course.
• Set the Delay End time between 1 hours and 19 hours.
• The spinning speed decreases to reduce wrinkles of the laundry.
• Set the spinning speed up to 800 rpm.
-
-
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Prefer Mode
Mode Description
• This changes the course settings to reduce the overall washing time.
Speed Wash
Eco Wash
Silent Wash
• The recommended laundry load is less than 6.0 kg for the COTTON
course with Speed Wash enabled.
• This changes the course settings to save the overall power
consumption.
• This changes the course settings to reduce operating noise and
vibration.
Delay End
You can set the washing machine to finish the current course at a specific number of hours later.
This is useful if you want to finish the wash by the time you come home from work.
1. Select a course. Then change the course settings if necessary.
2. Press the Delay End button repeatedly to set the Delay End time.
3. Press Start/Pause button.
Use case
You want to finish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current course with the 3-hour setting, and press the Start/Pause button at 2:00 p.m.
Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m.
Provided below is the time line for this example.
2:00 pm
Set the Delay End to 3 hours.
3:00 pm
Start
5:00 pm
End
04 OPERATIONS
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Settings
Child Lock
To prevent accidents by children or infants, Child Lock locks all buttons.
• To activate the Child Lock, press and hold both the Options and Prefer Mode buttons for 3
seconds.
• To suspend or deactivate the Child Lock, press and hold both the Options and Prefer Mode
buttons once for 3 seconds to suspend it, or press them twice to deactivate it.
(In the suspended state, you can open the door or manipulate buttons. However, once the
washing machine starts operation, it will reactivate the Child Lock)
To add detergent or more laundry in the drum, or to change the course settings in the Child
Lock state, you must first stop or release the Child Lock.
Sound
Mute or unmute the sound.
• To mute or unmute the sound, press and hold the Rinse and Spin buttons simultaneously for
3 seconds.
Drum Light
• To turn the Drum Light on or o, press and hold the Temp. button for 3 seconds.
• The drum light turns o automatically after 5 minutes.
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Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
DRUM CLEAN
Perform this course regularly to clean the drum and to remove bacteria from it.
1. Press the Power button to turn on washing machine.
2. Turn the Course Selector to select DRUM CLEAN.
3. Press the Start/Pause button.
The water temperature for DRUM CLEAN is set to 70 °C, which cannot be changed.
CAUTION
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum
deteriorates the washing performance.
DRUM CLEAN reminder
• The DRUM CLEAN reminder [ ] appears on the main screen once every 40 washes. It is
advisable to perform the DRUM CLEAN regularly.
• When you first see this reminder, you can ignore the reminder for 6 consecutive times. From the
7th wash, the reminder does not appear. However, it appears again on the second 40th wash.
05 MAINTENANCE
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Smart check
To enable this function, you must first download the Samsung Smart Washer/Dryer at the Play
Store or the Apple Store, and install it on a mobile device featuring the camera operation.
The Smart Check function has been optimized for:
Galaxy & iPhone series (cannot be supported for some models)
1. Press and hold the Spin and Options buttons simultaneously for 3 seconds to enter the Smart
Check mode.
2. The washing machine starts the self-diagnosis procedure, and display an error code if an error
is found.
3. Run the Samsung Smart Washer/Dryer app on your mobile device, and tap Smart Check.
4. Present the mobile device to the washing machine’s display panel so that the mobile
device and the washing machine face each other. Then, the error code will be recognized
automatically by the app.
5. When the error code is recognized correctly, the app provides detailed information for the error
with further actions.
• The function name, Smart Check, may dier depending on the language.
• If the washing machine reflects light on the display, the app may fail to recognize the
error code.
• If the app fails to recognize the Smart Check code consecutively, enter the error code
manually onto the app screen.
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Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Unplug the power cord of the washing machine from the main
socket.
2. Gently press the top area of the filter cover to open.
3. Gently pull out the emergency drain tube.
4. While holding the end of the drain tube, open the tube cap.
05 MAINTENANCE
5. Let the water run into a container.
6. Close the tube cap, and reinsert the drain tube.
7. Close the filter cover.
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Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing
machine.
Mesh filter
Clean the mesh filter of the water supply hose once or twice a year.
1. Turn o the washing machine, and unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water supply hose from the
back of the washing machine. Cover the hose with a cloth to
prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve hole.
5. Submerge the mesh filter deeply in water so that the threaded
connector is also submerged.
6. Dry the mesh filter completely in the shade.
7. Reinsert the mesh filter into the water supply hose, and place
the water supply hose in the original position.
8. Open the water tap.
If the mesh filter is clogged, an error code of “4E” appears on the screen.
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Debris filter
It is advisable to clean the debris filter 5 or 6 times a year to prevent its clogging. A clogged debris
filter may reduce the bubble eect.
1. Turn o the washing machine, and unplug the power cord.
2. Drain the remaining water inside the drum by referring to
“Emergency drain” on page 31.
3. Open the filter cover using a coin or key.
4. Turn the debris filter cap to the left, and drain o the remaining
water.
5. Remove the debris filter.
6. Clean the debris filter using soft brushes. Make sure the drain
pump propeller inside the filter is unclogged.
7. Reinsert the debris filter, and turn the filter cap to the right.
• To open the safety filter cap, push in and turn it
anticlockwise. The spring of the cap helps to open the
cap.
• To close the safety filter cap, turn it clockwise. The
spring makes a rattling sound, which is normal.
05 MAINTENANCE
• If the debris filter is clogged, an error code of “5E” appears on the screen.
CAUTION
• Make sure the filter cap is closed properly after cleaning the filter. Otherwise, this may
cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
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Detergent Drawer
A
1. While holding down the release lever (A) on the inner of the
drawer, slide open the drawer.
2. Remove the release lever and the liquid detergent
container from the drawer.
3. Clean the drawer components in flowing water using a soft
brush.
4. Clean the drawer recess using a soft brush.
5. Reinsert the release lever and the liquid detergent container
to the drawer.
6. Slide the drawer inward to close it.
To remove remaining detergent, perform the RINSE+SPIN course with the drum being
empty.
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Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn o the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water supply hose.
3. Disconnect the water supply hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water supply hose to the water tap.
If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time.
If this is the case, drain the washing machine and unplug the power cord.
1. Turn the Course Selector to select a RINSE+SPIN.
2. Empty the drum, and press Start/Pause button.
3. When the course is complete, close the water tap and disconnect the water supply hose.
4. Turn o the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
05 MAINTENANCE
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Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem Action
• Make sure the washing machine is plugged in.
The washing machine
won’t start.
Water supply is
insucient, or no water
is supplied.
Has detergent
remaining in the
detergent drawer
after the wash cycle is
complete
The washing machine
vibrates badly or makes
noise.
The washing machine
does not drain and/
or spin.
The door won’t open.
If a problem persists, contact a local Samsung service centre.
• Make sure the door is properly closed.
• Make sure the water tap is open.
• Press the Start/Pause button again.
• Open the water tap fully.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Clean the filter on the water supply hose.
• Make sure your washing machine is running with sucient water
pressure.
• Make sure the detergent is added to the center of the detergent
drawer.
• Make sure the washing machine is installed on a level floor. If the
floor is not level, use the levelling feet to adjust the level.
• Make sure that the shipping bolts are removed.
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.
• Make sure the drain hose is straightened all the way to the drain
system.
• Make sure the debris filter is not clogged.
• Press the Start/Pause button to stop the washing machine.
• The door stays locked as long as the washing machine is still hot
inside after a heating operation.
• Deactivate the Child Lock if activated.
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Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Problem Action
dE
4E
5E
UE • The laundry load is unbalanced. Spread the laundry evenly.
cE/3E/Uc • This is not user-repairable. Contact a local Samsung service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
• Make sure the water tap is open.
• Make sure the washing machine is operating with sucient water pressure,
• Clean the mesh filter as it may be clogged.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is not kinked all the way to the drain system.
06 TROUBLESHOOTING
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Specifications
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut o the power cord so that the
appliance cannot be connected to a power source. Remove the door so that animals and small
children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the
program used).
Declaration of conformity
This appliance complies with European safety standards, EC directive 93/68 and EN Standard
60335.
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Fabric care chart
The following symbols provide garment care directions. The care labels include four symbols in
this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of
symbols ensures consistency among garment manufacturers of domestic and imported items.
Follow the care label directions to maximize garment life and reduce laundry problems.
Resistant material Do not iron
Delicate fabric Can be dry cleaned using any
solvent
Item can be washed at 95 ˚C Dry Clean
Item can be washed at 60 ˚C Dry clean with perchloride, lighter
fuel, pure alcohol or R113 only
Item can be washed at 40 ˚C Dry clean with aviation fuel, pure
alcohol or R113 only
Item can be washed at 30 ˚C Do not dry clean
Hand wash only Dry flat
Dry clean only Can be hung to dry
Can be bleached in cold water Dry on clothes hanger
Do not bleach Tumble dry, normal heat
Can be ironed at 200 ˚C max Tumble dry, reduced heat
Can be ironed at 150 ˚C max Do not tumble dry
Can be ironed at 100 ˚C max
07 SPECIFICATIONS
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Specification sheet
TYPE
MODEL NAME WW10H8*****
DIMENSIONS W600×D600×H850(mm)
WATER PRESSURE 50 kPa ~ 800 kPa
WATER VOLUME 78 ℓ
NET WEIGHT 73 kg
WASH AND SPIN CAPACITY 10.0 kg
WASHING
POWER
CONSUMPTION
SPIN REVOLUTIONS rpm 1400
WASHING AND
HEATING
SPIN 230 V 300 W
PUMPING 30 W
220 V 150 W
240 V 150 W
220 V 2000 W
240 V 2400 W
FRONT LOADING WASHING
MACHINE
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Memo
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Memo
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Memo
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QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
AUSTRALIA 1300 362 603 www.samsung.com/au/support
DC68-03379A
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