Samsung WF520ABP User Manual

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WF520AB*

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2_ key features of your new VRT PLUS™ STEAM washer

key features of your new VRT PLUS™ STEAM washer

1. VRT PLUS™ (Vibration Reduction Technology)

This Samsung washer minimizies noise and vibration with dual 3D vibration sensors and smart control technology, ensuring quiet operation.

2. The Largest Capacity

Samsung’s extra-large capacity laundry machine can wash a full set of your bedding, a kingsize comforter, or up to 31 bath towels in a single load. Since you don’t have to do as many loads, you save time, money, water and energy.

3. PowerFoam

Samsung’s effective PowerForm delivers improved cleanliness with advanced fabric care. PowerFoam allows detergent to distribute evenly and penetrate fabrics faster and deeper.

4. PureCycle™(Tub Cleaning cycle)

Clean your drum with one button! This Pure Cycle is specially designed to remove detergent residue & dirt bulidup in the tub, diaphragm and door glass without the need for special chemical detergents.

5. Deep Steam

The Deep Steam feature boosts cleaning performance and loosens grime and dirt, thus providing superior cleaning results.

6. Diamon Drum™

Take gentle care of your fabrics. With inside holes 36% smaller than those of conventional drums,the diamond drum prevents fabrics from sticking out and consequently being

damaged.

7. Stylish Design

The stylish design of this washer blends well with your environment.

8. LCD Display & Center Jog Dial

The Jog dial enables you to select cycles in both directions with ease, and the LCD display is easy to use and understand.

9. Direct Drive Motor

The power to handle anything! Our direct-drive inverter motor delivers power right to the washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates a higher spin speed of 1,250rpm for more effective, quiet operation. The washer also has fewer moving parts, meaning fewer repairs.

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key features of your new VRT PLUS™ STEAM washer _3

10. Sanitize

When selecting this cycle, the water heats to an extra high temperature to remove 99.9% of certain bacteria typically found on clothing, bedding, or towels. This certiﬁcation is conducted by NSF International, an independent third-party testing and certiﬁcation organization.

Please check the garment care label to avoid garment damage. Only sanitizing cycles have been designed to meet the requirements of this protocol for sanitization efﬁcacy.

11. Pedestal with Storage Drawers (Model No : WE357A7P)

An optional 15” pedestal is available to raise the washer for easier loading and unloading. It also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent

12. Stacking (Model No : SK-5A/XAC)

Samsung washers and dryers can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer.

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

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4_ safety information

SAVE THESE INSTRUCTIONS

safety information

Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your washer’s many beneﬁts and features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your washer.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or property damage.

CAUTION

To reduce the risk of ﬁre, explosion, electric shock, or personal injury when using your washer, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the service center for help.

Note

These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference.

Read all instructions before using the appliance.

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safety information _5

SAVE THESE INSTRUCTIONS

WARNING: To reduce the risk of ﬁre, electric shock, or injury to persons when using your

appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.

2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other ﬂammable or explosive substances as they give off vapors that could ignite or explode.

3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.

4. Before the appliance is removed from service or discarded, remove the door to the washing or drying compartment.

5. Do not reach into the appliance if the drum is moving.

6. Do not install or store this appliance where it will be exposed to the weather.

7. Do not tamper with controls.

8. Do not repair or replace any part of the appliance or attempt any servicing unless speciﬁcally recommended in the user-maintenance instructions or in published userrepair instructions that you understand and have the skills to carry out.

9. Do not add gasoline, dry-cleaning solvents, or other ﬂammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

10.Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water ﬂow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ﬂammable, do not smoke or use an open ﬂame during this time.

WARNING

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6_ safety information

SAVE THESE INSTRUCTIONS

SEVERE WARNING SIGNS FOR INSTALLATION

Plug the power cord into an AC 120V/60Hz/15A wall socket or higher and use the socket for this appliance only. In addition, do not use an extension cord.

- Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or ﬁre.

- Do not use an electric transformer. It may result in electric shock or ﬁre.

- Ensure that the power voltage, frequency and current are the same as those of the product speciﬁcations. Failing to do so may result in electric shock or ﬁre.

The installation of this appliance must be performed by a qualiﬁed technician or service company.

- Failing to do so may result in electric shock, ﬁre, an explosion, problems with the product, or injury.

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

- Unplug the power plug and clean it with a dry cloth.

- Failing to do so may result in electric shock or ﬁre.

Plug the power plug into the wall socket in the right direction so that the cord runs towards the ﬂoor.

- If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or ﬁre.

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

- This may result in electric shock, ﬁre, an explosion, or problems with the product

- Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes.

Do not install this appliance near a heater or inﬂammable material. Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where gas may leak.

- This may result in electric shock or ﬁre.

Plug the power plug into the wall socket ﬁrmly. Do not use a damaged power plug, damaged power cord or loose wall socket.

- This may result in electric shock or ﬁre.

Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

- This may result in electric shock or ﬁre.

Do not pull the power cord when unplugging the power plug.

- Unplug the power plug by holding the plug.

- Failing to do so may result in electric shock or ﬁre.

When the power plug or power cord is damaged, contact your nearest service center.

safety information

WARNING

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safety information _7

SAVE THESE INSTRUCTIONS

CAUTION SIGNS FOR INSTALLATION

This appliance should be positioned in such a way that it is accessible to the power plug.

- Failing to do so may result in electric shock or ﬁre due to electric leakage.

Install your appliance on a level and hard ﬂoor that can support its weight.

- Failing to do so may result in abnormal vibrations, noise, or problems with the product.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder/lightning storm.

- Failing to do so may result in electric shock or ﬁre.

SEVERE WARNING SIGNS FOR USING

If the appliance is ﬂooded, cut the power immediately and contact your nearest service center. If the appliance generates a strange noise, a burning smell or smoke, unplug the power plug immediately and contact your nearest service center.

- Failing to do so may result in electric shock or ﬁre.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

- Do not use a ventilating fan.

- A spark may result in an explosion or ﬁre.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other ﬂammable or explosive substances.

- This may result in electric shock, ﬁre or an explosion.

Do not open the washer door by force while it is operating (high-temperature washing/ drying/spinning).

- Water ﬂowing out of the washer may result in burns or cause the ﬂoor to be slippery. This may result in injury.

- Opening the door by force may result in damage to the product or injury.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it.

Do not insert your hand under the washer.

- This may result in injury.

WARNING

CAUTION

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8_ safety information

SAVE THESE INSTRUCTIONS

safety information

Do not touch the power plug with wet hands.

- This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

- Plugging the power plug into the wall socket again may cause a spark and result in electric shock or ﬁre.

Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

- If a child places a bag over its head, it may result in suffocation.

Do not let children or inﬁrm persons use this washer unsupervised.

- Failing to do so may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washer while it is operating.

- This may result in injury.

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use any fuse(such as cooper, steel wire, etc.) other than the standard fuse.

- When repairing or reinstalling the appliance is required, contact your nearest service center.

- Failing to do so may result in electric shock, ﬁre, problems with the product, or injury.

If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest service center.

- Failing to do so may result in electric shock or ﬁre.

When the water supply hose comes loose from the faucet and ﬂoods the appliance, unplug the power plug.

- Failing to do so may result in electric shock or ﬁre.

CAUTION SIGNS FOR USING

When the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp and soft cloth.

- Failing to do so may result in discoloration, deformation, damage or rust.

The front glass may be broken by a strong impact. Take care when using the washer.

- When the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the faucet slowly. Open the faucet slowly after a long period of non-use.

- The air pressure in the water supply hose or the water pipe may result in damage to a part or in water leakage.

If a drain error occurs during an operation, check if there is a draining problem.

- If the washer is used when it is ﬂooded because of a draining problem, it may result in electric shock or ﬁre due to electric leakage.

CAUTION

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safety information _9

SAVE THESE INSTRUCTIONS

Insert the laundry into the washer completely so that laundry does not get caught in the door.

- If laundry gets caught in the door, it may result in damage to the laundry or the washer, or result in water leakage.

Ensure that the faucet is turned off when the washer is not being used.

- Ensure that the screw on the water supply hose connector is properly tightened.

- Failing to do so may result in property damage or injury.

Check if the rubber seal is not contaminated by foreign substances (waste, thread, etc).

- If the door is not closed completely, it may result in water leakage.

Open the faucet and check if the water supply hose connector is ﬁrmly tightened and that there is no water leaking before using the product.

- If the screws or the water supply hose connector are loose, it may result in water leakage.

Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, ﬁre, problems with the product, or injury.

Do not operate the appliance with wet hands.

- This may result in electric shock.

Do not spray volatile material such as insecticide onto the surface of the appliance.

- As well as being harmful to humans, it may also result in electric shock, ﬁre or problems with the product.

Do not place an object that generates a electromagnetic ﬁeld near the washer.

- This may result in injury due to a malfunction.

Since the water drained during a high-temperature wash or drying cycle is hot, do not touch the water.

- This may result in burns or injury.

Do not wash, spin or dry water-proof seats, mats or clothing (*).

- Do not wash thick, hard mats even if the washer mark is on the care label.

- This may result in injury or damage to the washer, walls, ﬂoor or clothing due to abnormal vibrations.

* Woolen bedding, rain covers, ﬁshing vests, ski pants, sleeping bags, diaper covers,

sweat suits, and bicycle, motor cycle, car covers, etc.

Do not operate the washer when the detergent box is removed.

- This may result in electric shock or injury due to water leakage.

Do not touch the inside of the tub during or just after drying as it is hot.

- This may result in burns.

Do not insert your hand into the detergent dispenser after opening it.

- This may result in injury as your hand may be caught.

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10_ safety information

SAVE THESE INSTRUCTIONS

Do not place any objects (such as shoes, food waste, animals) other than laundry into the washer.

- This may result in damage to the washer, or injury and death in the case of pets due to the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, ﬁngernails, etc.

- This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.

- This may result in the rubber seal becoming deformed and water leakage.

Do not leave metal objects such as a safety pin or hair pin, or bleach in the tub for long periods of time.

- This may cause the tub to rust.

- If rust starts appearing on the surface of the tub, apply a cleansing agent (neutral) to the surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

- This may result in spontaneous combustion or ignition due to the heat of the oxidation of the oil.

Do not use hot water from water cooling/heating devices.

- This may result in problems with the washer.

Do not use natural hand-washing soap for the washer.

- If it hardens and accumulates inside the washer, it may result in problems with the product, discoloration, rust or bad odors.

Do not wash large laundry items such as bedding in the washing net.

- Failing to do so may result in injury due to abnormal vibrations.

- Place smaller items, such as lace socks and lingerie in the washing net.

Do not use hardened detergent.

- If it accumulates inside the washer, it may result in water leakage.

Do not wash throw rugs or doormats.

- If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error such as no draining.

SEVERE WARNING SIGNS FOR CLEANING

Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol to clean the appliance.

- This may result in discoloration, deformation, damage, electric shock or ﬁre.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failing to do so may result in electric shock or ﬁre.

safety information

WARNING

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contents _11

contents

INSTALLING YOUR WASHER

12 Unpacking your washer 12 Overview of your washer

13 Electrical 13 Grounding 14 Water 14 Drain facility 14 Flooring 14 Location considerations 14 Alcove or closet installation

15 Important note to installer

OPERATING INSTRUCTIONS

18 Loading your washer 18 Getting started

WASHING A LOAD OF LAUNDRY

19 Overview of the control panel

22 Child Lock 23 Spin Only 23 Interior Lamp 23 Select the Language

23 Garment+ 24 My cycle 24 Steam 25 Washing clothes using the cycle selector

26 Detergent use 26 Features

MAINTAINING YOUR WASHER

28 Cleaning the exterior 28 Cleaning the interior 29 Cleaning the dispensers 29 Storing your washer 30 Cleaning the debris ﬁlter 31 Cleaning the door seal/bellow 31 Preserving the top cover and the front frame 32 Pure Cycle

TROUBLESHOOTING

33 Check these points if your washer… 35 Information codes

APPENDIX

37 Fabric care chart 38 Cycle chart 39 Helping the environment 39 Declaration of conformity 39 Speciﬁcation

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12_ installing your washer

installing your washer

UNPACKING YOUR WASHER

Unpack your Washer and inspect it for shipping damage. Make sure you have received all of the items shown below. If your Washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG(726-7864).

To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

Packing materials can be dangerous to children; keep all packing material (plastic bags, polystyrene, etc.) well out of the reach of children.

OVERVIEW OF YOUR WASHER

Parts supplied

Wrench Bolt hole covers Water supply hoses

Hose guide User manual book Plastic zip hose tie

Tools needed

Pliers Flat screwdriver

Adjustable legs

Cold water supply hose

Hot water supply

hose

Drain Hose

Detergent drawer

Control panel

Door

Tub

Debris ﬁlter

Drain tube

Filter cover

WARNING

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installing your washer _13

BASIC LOCATION REQUIREMENTS

Electrical

• 120 Volt 60 Hz 15 AMP fuse or circuit breaker

• Individual branch circuit serving only your Washer is recommended.

• Your Washer is equipped with a power cord.

NEVER USE AN EXTENSION CORD.

Grounding

ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE.

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.

This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualiﬁed electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance – if it does not ﬁt the outlet, have a proper outlet installed by a qualiﬁed electrician.

IMPORTANT SAFETY PRECAUTIONS

• To prevent unnecessary risk of ﬁre, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance.

NEVER CONNECT GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR HOT WATER PIPES.

01 installing your washer

CAUTION

WARNING

CAUTION

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14_ installing your washer

Water

To correctly ﬁll your Washer in the proper amount of time, water pressure of 20-116psi (137800kPa) is required.

Water pressure less than 20 psi may cause water valve failure, or may not allow the water valve to shut off completely. Or, it may extend the ﬁll time beyond what your Washer controls allow, resulting in your Washer turning off. A time limit is built into the controls in the event of an internal hose becoming loose and ﬂooding your home.

The water faucets must be within 4 feet/122cm of the back of your Washer for the inlet hoses provided with your Washer.

Accessory inlet hoses are available in various lengths up to 10 feet/305cm for faucets that are further away from the back of your Washer.

To avoid the possibility of water damage:

• Have water faucets easily accessible

• Turn off faucets when the washer is not in use.

• Periodically check that there is no leakage from the water inlet hose ﬁttings.

CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.

Drain facility

The recommended height of the standpipe is 18 in/46 cm. The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory.

Flooring

For best performance, your Washer must be installed on a solidly constructed ﬂoor. Wood ﬂoors may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors in vibration may cause your washer to move slightly during the spin cycle.

Never install your washer on a platform or weakly supported structure.

Location considerations

Do not install your washer in areas where water may freeze, since your washer will always maintain some water in its water valve, pump, and hose areas. This can cause damage to the belts, the pump, hoses and other components.

Alcove or closet installation

MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:

Sides – 1 in / 25 mm Rear – 4 in / 102 mm

Top – 17 in / 432 mm Closet Front – 2 in / 51 mm

If the washer and dryer are installed together, the closet front must have at least a 72 in² (465 cm²) unobstructed air opening. Your washer alone does not require a speciﬁc air opening.

installing your washer

WARNING

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installing your washer _15

IMPORTANT NOTE TO INSTALLER

Please read the following instructions carefully before installing your Washer. These instructions should be retained for future reference. We recommend you hire a professional for installation of this washer.

STEP 1

Selecting a Location

Before you install your washer, make sure the location:

• Has a hard, level surface without carpeting or ﬂooring that may obstruct ventilation.

• Has no dust, oil and detergent etc.

• Is away from direct sunlight

• Has adequate ventilation

• Will not freeze (below 32°F or 0°C)

• Is away from heat sources such as oil or gas

• Has enough slack for the power cord.

• Doesn’t have any carpeting that will obstruct ventilation openings.

STEP 2 Removing the Shipping Bolts

Before using your Washer, you must remove the four shipping bolts from the back of the unit.

1. Loosen all the bolts with the supplied wrench.

2. Slide the bolt and spacer up and remove the bolt with the

spacer through the hole in the rear wall of your washer. Repeat for each bolt.

Fill the holes with the supplied Bolt Hole Covers (See page 12).

4. Keep the shipping bolts and spacers for future use.

01 installing your washer

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16_ installing your washer

STEP 3

Installing your Washer

1. Place the drain hose in the drain facility. Be

sure an airtight connection is NOT made between the drain hose and the standpipe. The standpipe must be at least 18 in or 46 cm high.

Caution must always be exercised to avoid collapsing or damaging the drain hose. For best results, the drain hose should not be restricted in any way – by elbows, couplings, or excessive lengths. For situations where the drain hose cannot be conveniently elevated to at least 18 in or 46 cm, the drain hose must be supported.

2. Check the inlet hose to ensure a washer is inside each ﬁll

hose. Thread the inlet hoses to the HOT and COLD faucet connections. On the other end of the hose, check for one rubber washer per hose and install each ﬁll hose to the water valve. Make sure the hose with the Hot printed line is attached to the HOT faucet. Tighten by hand until snug, then two-thirds of a turn with pliers.

For correct water use, connect both HOT and COLD water valves. If either or both are not connected, an “nF” (no ﬁll) error can occur.

3. Turn on the “HOT” and “COLD “water supply and check all

connections at the water valve and the faucet for leaks.

installing your washer

96” Max 18” Min

Hose

retainer

Tie strap

Laundry tub Stand pipe

Cold Hot

Cold printed Hot printed

Rubber Washer

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installing your washer _17

4. Plug the power cord into a 3-Prong, well grounded 120 volt

60 Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker. Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded receptacle.

5. Slide your washer into position.

6. Level your washer by turning the leveling legs in or out as

necessary by hand or by using the wrench included with your washer. When your washer is level, tighten the locking nuts using the wrench or (-) ﬂathead screwdriver.

Your Washer must be leveled on all four sides. A carpenter’s level should be used on all four corners of your Washer. It’s a good idea after the ﬁrst dozen washes to recheck your washer’s levelness.

Avoid damage to the legs. Do not move the Washer unless the Locking-nuts are fastened to the bottom of the Washer.

01 installing your washer

Levelling Leg

Locking Nut

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18_ operating instructions

operating instructions

LOADING YOUR WASHER

• You can ﬁll the tub with dry, unfolded clothes; but DO NOT OVERLOAD the tub.

• Overloading may reduce washing efﬁciency, cause excess wear, and possibly cause creasing or

wrinkling of the load.

• Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar lightweight items.

• When washing big bulky items or a few smaller items that don’t ﬁll the tub completely – a rug, a pillow, stuffed toys, or one or two sweaters, for example – add a few towels to improve tumbling and spin performance.

During the spin cycle, the washer may add additional water to redistribute the excessive imbalance inside the drum.

• When washing heavily soiled loads, do not overload your Washer in order to assure good cleaning results.

• To add a forgotten item:

1. Press the Start/Pause Button.

2. Wait for the Door Lock light to go out (5 seconds)

3. Add the item, close the door, and press the Start/Pause Button.

After a 10-second pause, the cycle will resume.

GETTING STARTED

1. Load your Washer.

2. Close the door.

Push the laundry into the drum completely to prevent the laundry from being caught in the door or from falling out of the drum.

3. Add detergent and additives to the dispenser (see pages 27~28).

4. Select the appropriate cycle and options for the load (see pages 20~22).

5. Press the Start/Pause Button.

6. The Wash Indicator light will illuminate.

7. The estimated cycle time will appear in the display.

The time may ﬂuctuate to better indicate the time remaining in the cycle.

The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry.

8. Before your washer starts to ﬁll, it will make a series of clicking noises to check the door lock and do a quick drain.

• When the cycle is complete, the Door Lock light will go out and “End” will appear in the display.

• DO NOT attempt to open the door until the Door Lock light is off. To add a forgotten item, see

“Loading your Washer” section. (page 18)

• When your Washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle continues.

• Pressing the Power button cancels the cycle and stops your washer.

•

The Pre Wash, Wash, Rinse and Spin indicator lights will illuminate during those portions of the cycle.

CAUTION

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washing a load of laundry _19

washing a load of laundry

OVERVIEW OF THE CONTROL PANEL

Cycle Selector

Select the appropriate cycle for the type of load. This will determine the tumble pattern and spin speed for the cycle.

To minimize wrinkling of laundry, select the Perm Press cycle.

Normal - For most fabrics including cottons, linens, and normally soiled garments.

Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments. Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally

soiled garments. Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to

150°F to eliminate bacteria.

If Pause is selected during the heating portion of the Sanitize Cycle, your Washer door will remain locked for your safety.

Bedding - For bulky items such as blankets and sheets. When you are washing comforters, use liquid detergent.

Deep Steam - For heavily soiled, colorfast garments, this cycle provides high washing temperature and steam and is efﬁcient in cleaning stains.

Eco Cold - Eco Cold Cycle uses only cold water but cleans clothes as effectively as the warm water setting on Normal cycle. It provides useful daily care, saving energy and caring fabric, in only 1 hr cycle time.

Stain Away - For stained clothes. Stain Away cycle provides outstanding stain removal performance, with the utmost gentle care, avoiding the need for pre-treatment of stains.

For Best stain removal performance , it is recommended to use hot temperature option in this cycle, in which the wash temperature is increased using the internal heater, for overall cleaning of the different stains.

Active Wear - Use this cycle to wash exercise wear such as sports jersey, training pants, shirts/tops and other performance clothing. This cycle provides effective soil removal with gentle action for special fabric care.

Delicates/Hand Wash - For sheer fabrics, bras, lingerie silk, and other handwash-only fabrics. For best results, use liquid detergent.

03 washing a load of laundry

3 4 5 6

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20_ washing a load of laundry

Wool - For machine-washable wool. Loads should be under 8 pounds. For best results, we recommend a load of 4.4 pounds or less.

• The Wool cycle washes laundry by moving the wash drum horizontally to maintain the characteristics of the wool ﬁbers and to prevent damage to the cloth. It then stops for a while to allow the laundry to soak in the water. This pause in the operation of the Wool cycle is normal.

• We recommend you use a neutral detergent to prevent damage to the cloth and to improve the washing results.

The wool wash cycle of this machine has been approved by

Woolmark for the washing of machine washable Woolmark products, provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine, M1003.

Quick Wash - For lightly soiled garments needed quickly. Rinse + Spin - Use for loads that need rinsing only or to add rinse-added

fabric softener to a load.

LCD display

The large LCD Display is easy to use. It provides instructions and diagnostics while keeping you updated on the cycle status and time remaining.

Temperature selection button

Press the button repeatedly to cycle through the different water temperature options.

Extra Hot/Cold - Heavily soiled, colorfast items. Only available with the Sanitize cycle.

Hot/Cold - Whites and heavily soiled, colorfast items. Warm/Warm - Colorfast items. When warm rinse is selected, only the ﬁnal

rinse will be warm. The other rinses will be cold to conserve energy.

Warm/Cold - Moderately soiled, colorfast items; most wrinkle-free items. Cold/Cold - Brightly colored, very lightly soiled items.

Spin selection button

Press the button repeatedly to cycle through the different spin speed options. Extra High - Removes more water from loads during spin.

To minimize wrinkling of wrinkle-free and no-iron fabrics, DO NOT use the Extra High spin option for these loads, nor overload your Washer.

High - Use for underwear, t-shirts, jeans and sturdy cottons. Medium - Use for jeans, wrinkle-free or wash-and-wear items and synthetics. Low - Use for delicate items needing a slow spin speed. No Spin - Drains your Washer without spinning. Use for extremely delicate

items that cannot tolerate any spin.

Soil Level selection button

Press the button to select the soil level/washing time. (Heavy    Normal    Light)

Heavy - For heavily soiled loads.



Normal - For moderately soiled loads. This setting is best for most loads.



Light - For lightly soiled loads.

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washing a load of laundry _21

Select Cycle Option

Press these buttons to select different cycle options. Pre Wash - To use this feature, add detergent to the pre wash section of the detergent compartment. When turned on, the washer ﬁlls with cold water and detergent, tumbles, then drains and advances to the selected wash cycle. Some cycles cannot be selected with with this option (See pages 27~28).

You cannot select the prewash option in the Delicate, Wool, Quick Wash, Delicates/Handwash, Rinse+Spin, and Spin Only cycles.

Extra Rinse - Add an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes.

Extended Spin - Add additional time to remove more water from loads. Signal On/Off - Press the Signal button to turn the signal (chime) on or off. My Cycle - Choose your favorite cycle including temperature, spin, soil level,

option, etc. Delay Start -

Any cycle can be delayed for up to 24 hours in one-hour

increments. Displayed hour indicates the time at which the wash will be started.

Pure CycleTM - Use to clean dirt and bacteria from the drum. Regular use

(after every 40 washes) is recommended. No detergent or bleach is needed (see page 33).

Steam - Press this button to use the Steam Wash function. Steam Wash is available with Heavy Duty, Normal, Perm Press, Sanitize, Bedding cycles. For heavily soiled, colorfast garments, Steam Wash improves stain treatment and uses less water (See page 25).

Start/Pause selection button

Press to pause and restart programs.

Power button

Press once to turn your washer on, press again to turn your washer off. If the washer is left on for more than 10 minutes without any buttons being touched, the power automatically turns off.

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Child Lock

This function prevents children from playing with your washer.

Activating the Child Lock function

Press and hold both the Spin and Soil Level buttons simultaneously for approximately 3 seconds.

• When you activate the Child Lock function, the door locks and the “Child Lock [ ]” lamp illuminates.

• If you press the Start/Pause button after you have activated the Child Lock function , none of the buttons will work except for the Power button.

• If you press a button when the buttons are locked, the “Child Lock [ ]” lamp blinks.

Pausing the Child Lock function

When the door is locked or the buttons are locked by the Child Lock function, you can pause the Child Lock operation for 1 minute by pressing and holding both the Spin and Soil Level buttons simultaneously for approximately 3 seconds.

• If you pause the Child Lock mode temporarily, the door lock is released for 1 minute for user convenience. During this period, the “Child Lock [ ]” lamp blinks.

• If you open the door after the minute is over, an alarm sounds for up to 2 minutes.

• If you close the door within the 2 minutes, the door is locked and the Child Lock function is

reactivated. If you close the door after the 2 minutes, the door is not locked automatically and no alarm sounds.

Deactivating the Child Lock function

Press and hold both the Spin and Soil Level buttons simultaneously for approximately 6 seconds.

• When you deactivate the Child Lock function, the door is unlocked and the “Child Lock [ ]” is turned off.

• TheChildLockfunctionpreventschildrenortheinrmfromaccidentlyoperatingthe

washer and injuring themselves.

• Ifachildentersthewashingmachine,thechildmaybecometrappedandsuffocate.

• OnceyouhaveactivatedtheChildLockfunction,itcontinuesworkingevenifthepower

is turned off.

• Openingthedoorbyforcecanresultininjuryduetodamagetotheproduct.

To add laundry after you have activated the Child Lock function, you must ﬁrst pause or deactivate the Child Lock function.

If you want to open the door of the washing machine when the Child Lock function is activated:

• Pause or deactivate the Child Lock function.

• Turn the washing machine off and then on again.

CAUTION

WARNING

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washing a load of laundry _23

Spin Only

If you press the Power button and then press and hold the Spin button for 2 seconds, the spin time will be displayed on the display panel.

Then, press the Spin button repeatedly until the required spin level is selected, and then press the Start/Pause button.

Before pressing the Spin Only button, you can select a cycle with the Cycle Selector. If you have selected a cycle, you can only select the corresponding spin level.

Interior Lamp

1. If the door is opened when the power is on, the Interior Lamp is automatically turned on.

2. If the door is closed when the power is on, the Interior Lamp is automatically turned off.

3. Press the Temp and the Spin buttons simultaneously or the Drum Light button to turn the

Interior Lamp on or off.

4. If 4 minutes have passed after the Interior Lamp is turned on, the Interior Lamp is

automatically turned off.

Select the Language

1. Press the PreWash + Extra Rinse buttons simultaneously for 3 seconds.

2. The “Select the Language” message appears on the

display.

3. Turn the Jog Dial to select a language.

You can select English, Spanish, or French.

4. Press the Signal button to select the chosen language.

Garment+

You can add or take out laundry items even after the wash has started, as long as the “Garment+” light is on. Pushing the Start/Pause button unlocks the door, unless the water is too hot or if there is too much water in your Washer. If you are able to unlock the door and wish to continue the wash cycle, close the door and press the Start/Pause button.

03 washing a load of laundry

Select the Language

Next List : Jogdial, Select : Signal Button

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washing a load of laundry

My cycle

Allows you to activate your custom wash (temperature, spin, soil level, etc.) with one–button convenience.

By pushing the My Cycle button, you activate the settings used during the My Cycle mode. The “My Cycle” light will indicate activation.

You can select all options as follows in “My Cycle” mode.

1. Select cycle using the Cycle Selector dial.

2. After cycle selection, set each option.

See page 39 for available option settings with each cycle.

3. Then, you can start “My Cycle” by pushing the Start/Pause button in “My Cycle” mode. The cycle and options you select will be displayed the next time you choose “My Cycle”.

You can change the “My Cycle” settings by repeating the same process above. The last used setting will be displayed the next time you choose “My Cycle”.

Steam

The Steam Wash function injects steam directly into the laundry in the wash tub to increase the wash temperature and enhance the soak effect, thus improving the wash performance.

1. Load the washer.

2. Press the Power button.

3. Turn the Cycle Selector and select a steam cycle. (The Deep Steam cycle automatically

selects the Steam Wash function.)

4. Press the Steam button.

5. Add detergent into the dispenser tray for a wash, and add fabric softener up to the marked

line.

6. Press the Start/Pause button. : The washer automatically selects the optimal wash conditions by sensing the weight of the laundry.

If steam wash is selected, steam is injected at the most effective time for the detected amount of laundry in order to maximize the effect of the steam.

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washing a load of laundry _25

Washing clothes using the cycle selector

Your new washing machine makes washing clothes easy, using Samsung’s “Fuzzy Control” automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed.

1. Press the Power button.

2. Open the door.

3. Load the articles of clothing one at a time loosely into the drum, without overﬁlling it.

4. Close the door.

5. Add detergent, softener, and pre-wash detergent (if necessary) into the appropriate

compartments.

Pre-wash is only available when selecting the Normal, Perm Press, Sanitize, Bedding, Deep Steam and Heavy Duty cycles. It is only necessary if your clothing is heavily soiled.

6. Use the Cycle Selector to select the appropriate cycle according to the type of material:

Normal, Heavy Duty, Perm Press, Sanitize, Bedding, Deep Steam, Eco Cold, Stain Away, Active Wear, Delicates/Hand Wash, Wool, Quick Wash, Rinse + Spin and Spin Only. The relevant indicators will illuminate on the control panel.

7. At this time, you can control the wash temperature, the number of rinse cycles, the spinning

speed, and the delay time by pressing the appropriate option button.

8. Press the Start/Pause button on the Cycle Selector and the wash will begin. The process

indicator will light up and the remaining time for the cycle will appear in the display.

Pause Option

1. Within 5 minutes of starting a wash, it is possible to add/remove laundry items to/from the

wash.

2. Press the Start/Pause button to unlock the door.

3. The door cannot be opened when the water is too HOT or the water level is too HIGH.

4. After closing the door, press the Start/Pause button to restart the wash.

When the cycle is ﬁnished:

After the total cycle has ﬁnished, the power will turn off automatically.

1. Open the door.

2. Remove laundry.

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washing a load of laundry

DETERGENT USE

Your Washer is designed to use high efﬁciency (HE) detergents.

• For best cleaning results, use a high efﬁciency detergents such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efﬁciency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efﬁciently and cleaning is maximized.

Regular detergent is not recommended. Please use HE detergents only.

Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre–treat stains, sort carefully by color and soil level, and avoid overloading. * Brand names are trademarks of their respective manufacturers.

FEATURES

Automatic dispenser

Your Washer has separate compartments for dispensing detergent and color-safe bleach, chlorine bleach, and fabric softener. Add all laundry additives to their respective compartments before starting your Washer.

The automatic dispenser MUST ALWAYS be in place before starting your Washer.

DO NOT open the automatic dispenser when your washer is running. To use:

• Never exceed the manufacturer’s recommendations when adding detergent.

• This compartment holds liquid detergent for the main wash cycle, which is added to the load at the beginning of the cycle.

When using powdered detergent, remove the liquid detergent compartment from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.

Detergent compartment

1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your Washer.

2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.

When adding color-safe bleach with detergent, it is best if both laundry products are in the same form – granular or liquid.

WARNING

Liquid detergent compartment

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washing a load of laundry _27

Pre wash compartment

When using the Pre Wash option, detergent should be added to both the Pre Wash compartment and the detergent compartment. The detergent will automatically be dispensed during Pre Wash.

• If high efﬁciency (HE) detergent is used, add 1/3 of the recommended amount to the Pre Wash compartment and 2/3 of the recommended amount to the detergent compartment.

Bleach compartment

(Liquid chlorine bleach only)

1. Add chlorine bleach to the bleach compartment. DO NOT exceed the MAX FILL line.

2. Avoid splashing or over–ﬁlling the compartment.

3. Your Washer automatically dispenses bleach into the tub

at the appropriate time.

4. The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load.

• Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the ﬁbers or color loss, if not used properly.

• If you prefer to use color–safe, non–chlorine bleach, add it to the appropriate detergent compartment. DO NOT pour color–safe bleach into the Bleach compartment.

Fabric softener compartment

1. Pour the recommended amount of liquid fabric softener into the softener compartment.

For smaller loads, use less than one capful.

2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.

3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse

cycle.

• Use the softener compartment ONLY for liquid fabric softeners.

• DO NOT use the Downy Ball* in the fabric softener compartment with this Washer. It will

not add fabric softener at the appropriate time. Use the detergent Compartment.

• It is not recommended using liquid fabric softener that is too sticky as it may not mix with the water sufﬁciently.

* Brand names are trademarks of their respective manufacturers.

03 washing a load of laundry

Fabric Softener

compartment

Bleach compartment

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28_ maintaining your washer

maintaining your washer

CLEANING THE EXTERIOR

Turn off the water faucets after ﬁnishing the day’s washing. This will shut off the water supply to your Washer and prevent the unlikely possibility of damage from

escaping water. Leave the door open to allow the inside of your Washer to dry out. Use a soft cloth to wipe up all detergent, bleach or other spills as they occur. Clean the following as recommended: Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray

cleaners directly on the panel. Cabinet – Clean with soap and water.

CLEANING THE INTERIOR

Clean the interior of your Washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your Washer as a result of washing clothes.

Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your Washer or laundry.

Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.

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maintaining your washer _29

CLEANING THE DISPENSERS

The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.

1. Pull the detergent liquid holder out of the detergent compartment.

2. Remove the siphon cap from the fabric softener and bleach

compartments.

3. Wash all of the parts under running water.

4. Clean the dispenser recess with a soft brush.

5. Reinsert the siphon cap and push it ﬁrmly into place.

6. Push the dispenser back into place.

7. Run a Rinse+Spin c ycle without any load in your washer.

STORING YOUR WASHER

Washers can be damaged if water is not removed from hoses and internal components before storage. Prepare your Washer for storage as follows:

• Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your Washer through the cycle without a load.

• Turn the water faucets off and disconnect the inlet hoses.

• Unplug your Washer from the electrical outlet and leave your Washer door open to let air circulate inside

the tumbler.

• If your Washer has been stored in below–freezing temperatures, allow time for any leftover water in your Washer to thaw out before use.

04 maintaining your washer

Siphon cap

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maintaining your washer

CLEANING THE DEBRIS FILTER

We recommend cleaning the debris ﬁlter when water does not drain well or the “nd” error message is displayed.

1. Open the ﬁlter cover by pressing and pulling the handle

of the ﬁlter cover with your ﬁnger.

2. Holding the drain cap, pull the drain tube that

is hooked on the guide hook to the front.Do not pull the drain tube with excessive force.

3. Place a bowl under the washing machine

to catch any remaining water. Then, hold the drain tube with one hand, and turn the emergency drain cap counter clockwise with the other hand to separate it from the drain tube.

4. Drain the remaining water completely.

5. Pull out the debris cap and debris ﬁlter assembly.

6. Wash any dirt or other material from the

debris ﬁlter. Make sure the drain pump propeller behind the debris ﬁlter is not blocked.

7. When you have ﬁnished cleaning the ﬁlter, insert the debris

cap and ﬁlter assembly back into the washer. Turn the debris ﬁlter cap clockwise until the indicator on the debris ﬁlter cap is in the 12 o’clock position, pointing to the indicator on the washer.

8. Re-attach the emergency drain cap to the drain tube, and

then hook the tube to the hook guide.

9. Re-install the ﬁlter cover the ﬁlter cover.

Debris ﬁlter cap

Step 2Step 1

Drain cap

Debris ﬁlter

cap

Debris ﬁlter

Filter cover

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maintaining your washer _31

CLEANING THE DOOR SEAL/BELLOW

1. Open the washer door and remove any clothing or items from the washer.

2. Inspect the gray colored seal/bellow between the door

opening and the basket for stained areas. Pull back the seal/bellow to inspect all areas under the seal/bellow and to check for foreign objects.

3. If stained areas are found, wipe down these areas of the seal/bellow, using the procedure

that follows.

a) Mix a dilute solution, using ¾ cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of

warm tap water.

b) Wipe the seal/bellow area with the dilute solution, using a damp cloth. c) Let stand 5 minutes. d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door

open.

IMPORTANT:

• Wear rubber gloves when cleaning for prolonged periods.

• Refer to the bleach manufacturer’s instructions for proper use.

PRESERVING THE TOP COVER AND THE FRONT FRAME

Do not place any heavy or sharp objects or a detergent box on the washing machine. Keep them on the purchased pedestal or in a separate storage box. This may scratch or damage the top cover of the washing machine.

Since the entire washing machine has a high-gloss ﬁnish, the surface can be scratched or damaged. Therefore, avoid scratching or damaging the surface when using the washing machine.

04 maintaining your washer

seal/bellow

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maintaining your washer

PURE CYCLE

Pure Cycle is a self-cleaning cycle that removes mold that may occur inside the washing machine.

1. Press the Power button.

2. Press the Pure CycleTM button.

• OncethePureCyclebuttonispressed,theonly

function that can be set is Delay Start.

3. Press the Start/Pause button.

• IfyoupresstheStart/Pausebutton,PureCycle

begins.

• Using Pure Cycle, you can clean the drum without using a cleansing agent.

• Never use Pure Cycle when laundry is in the washing machine. This may cause damage to

the laundry or a problem with the washing machine.

• If you want to use drum cleansing agent, use only 1/10 of the amount of the drum cleansing agent recommended by the cleansing agent manufacturer. (When using a

powder-type cleansing agent , remove the liquid detergent compartment.)

The Pure Cycle Auto Indicator Function

• If the “Pure Cycle” button is lit after a wash, it indicates that tub (drum) cleaning is required. In this case, remove the laundry from the washing machine, turn the power on, and clean the drum by running Pure Cycle.

• If you do not run Pure Cycle, the “Pure Cycle” indicator turns off. However, the “Pure Cycle” indicator will light again after two washes. Not running Pure Cycle at this point will not cause a problem with the washing machine.

• Although the Pure Cycle Auto Indicator appears once a month or so, the frequency may differ depending on the number of times the washing machine is used.

CAUTION

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troubleshooting _33

troubleshooting

CHECK THESE POINTS IF YOUR WASHER…

PROBLEM SOLUTION

Will not start..

• Make sure the door is ﬁrmly closed.

• Make sure your Washer is plugged in.

• Make sure the water source faucets are open.

• Make sure to press the Start/Pause Button to start your Washer.

• Make sure Child Lock is not activated; see page 23.

• Before your Washer starts to ﬁll, it will make a series of clicking noises

to check the door lock and do a quick drain.

• Check the fuse or reset the circuit breaker

Has no water or not enough water..

• Turn both faucets on fully.

• Make sure the door is tightly closed.

• Straighten the water inlet hoses.

• Disconnect hoses and clean screens. Hose ﬁlter screens may be

clogged.

• Open and close the door, then press the Start/Pause Button.

Has detergent remaining in the automatic dispenser after the wash cycle is complete.

• Make sure your Washer is running with sufﬁcient water pressure.

• Make sure the Detergent Selector dial is in the upper position when

using granular detergent.

Vibrates or is too noisy.

• Make sure your Washer is set on a level surface. If the surface is not level, adjust your Washer feet to level the appliance.

• Make sure that the shipping bolts are removed.

• Make sure your Washer is not touching any other object.

• Make sure the laundry load is balanced.

Stops

• Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door and press the Start/Pause Button to start your

Washer. For your safety, your Washer will not tumble or spin unless the door is closed.

• Before your Washer starts to ﬁll, it will make a series of clicking noises to check the door lock and do a quick drain.

• There may be a pause or soak period in the cycle. Wait brieﬂy and it may start.

• Check the screens on the inlet hoses at the faucets for obstructions. Clean the screens periodically.

05 troubleshooting

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34_ troubleshooting

PROBLEM SOLUTION

Fills with the wrong temperature water.

• Turn both faucets on fully.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct faucets.

Flush water lines.

• Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the tap. Also check the water heater capacity and recovery rate.

• Disconnect the hoses and clean the screens. The hose ﬁlter screens may be plugged.

• As your Washer is ﬁlling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.

• While your Washer is ﬁlling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as your Washer determines the temperature of the water.

Door locked or will not open.

• Press the Start/Pause Button to stop your Washer.

• Your Washer door will remain locked during the heating portion of the

Sanitize Cycle

• It may take a few moments for the door lock mechanism to disengage.

Does not drain and/or spin.

• Check the fuse or reset the circuit breaker.

• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain

restriction, call for service.

• Close the door and press the Start/Pause Button. For your safety, your Washer will not tumble or spin unless the door is closed.

• Make sure the debris ﬁlter is not clogged.

Load is too wet at the end of the cycle.

• Use the High or Extra High spin speed.

• Use high efﬁciency detergent to reduce over–sudsing.

• Load is too small. Very small loads (one or two items) may become

unbalanced and not spin out completely.

Leaks water.

• Make sure the door is ﬁrmly closed.

• Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and secured

to the drainage system.

• Avoid overloading.

• Use high efﬁciency detergent to prevent over–sudsing.

Has excessive suds.

• Use high efﬁciency detergent to prevent over-sudsing.

• Reduce the detergent amount for soft water, small or lightly soiled

loads.

• Non-HE detergent is NOT recommended.

troubleshooting

WF520AB-02838B_EN.indd 34 2010-06-14 �� 10:07:40

troubleshooting _35

INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your washer.

ERROR IMAGE MEANING SOLUTION

Unbalanced load

Unbalanced load prevented your washer from spinning.

Redistribute the load, press the Start/ Pause button.

The Door was unlocked while the washer was running.

Door is unlocked when washer is running.

Press the Power button to turn off your washer, then restart the cycle. If the code reappears, call for service.

Door is open.

Door is open when washer is running. Close the door tightly and restart the

cycle. If the code reappears, call for service.

The W a sher door would not lock.

Your washer failed to lock the door. Close the door tightly and restart the

cycle. If the code reappears, call for service.

Wa ter T e mperature Co ntrol Problem

Water temperature control problem. (Heater control problem)

Call for service.

Wa ter Lev el Sensor Problem

Water level sensor problem

Call for service

Wa ter Leakage Problem

Your washer has tried to ﬁll but has not reached the proper water level.

Call for service.

The Door will not unlock.

The door will not unlock. Make sure the door is ﬁrmly closed.

Press the Power button to turn off your washer, then turn it on again. If the code reappears, call for service.

No Draining

Your washer is not draining. It can also mean that the unit senses a

small clog while draining.

Before calling for service, check the following.Clean the ﬁlter (See page 31).

1. Turn off the unit for 10 seconds and

then turn it on again.

2. Select the Spin Only cycle.

3. Press the Start/Pause to drain the

water.

If it still does not drain, call for service.

Low W a ter Press ure

Your washer has tried to ﬁll but was unsuccessful.

Make sure the water faucets are open all the way. Check for kinked hoses.

Check the inlet screens on the ﬁll hoses.

Check if the hot water supply hose is connected.

You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function if the temperature of the cold water is lower than 59°F.

05 troubleshooting

WF520AB-02838B_EN.indd 35 2010-06-14 �� 10:07:43

36_ troubleshooting

troubleshooting

ERROR IMAGE MEANING SOLUTION

Wa ter T e mperature Co ntrol Problem

The hot/cold water hose connection is not correct.

Please connect the hot/cold water hose connection correctly.

Po wer Interruption

Problem with control. Call for service.

Wa ter Supply Problem

A fault is detected in the water level sensor.

Call for service

A Button is either stuck or is being pressed continuouly .

Jammed key. Call for service

The Motor is not working properly.

Motor problem Restart the cycle

If the code reappears, call for service

Temperature Sensor Problem

Temperature sensor problem.

Restart the cycle. If the code reappears, call for service.

High/Low Voltage Detected

High/Low voltage detected. Restart the cycle.

If the code reappears, call for service.

Electronic Contr ol Problem

Communication error between SUB PBA and MAIN PBA

Call for service

Front MEMS Sensor Problem

Front MEMS sensor problem Call for service

Rear MEMS Sensor Problem

Rear MEMS sensor problem Call for service

Excessive Suds

Too many suds are detected during the washing session.

The unit is put on hold until the suds are reduced. Then, the unit will go back to the operation.

When it ﬁnishes washing, “End” and “Excessive Suds” codes will blink in turn.

To prevent it, cut down on detergents.

For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)

WF520AB-02838B_EN.indd 36 2010-06-14 �� 10:07:45

appendix _37

appendix

FABRIC CARE CHART

The following symbols provide garment care direction. The Clothing care labels include symbols for washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems.

Wash Cycle Special Instructions

Warning Symbols for Laundering

Normal Line Dry/ Hang to Dry Do Not Wash

Permanent Press / Wrinkle Resistant / Wrinkle Control

Drip Dry Do Not Wring

Gentle/Delicates Dry Flat Do Not Bleach

Hand Wash

Heat Setting

Do Not Tumble Dry

Water Temperature**

High

No Steam (added to iron)

Hot Medium Do Not Iron

Warm Low

Dryclean

Cold Any Heat Dry Clean

Bleach

No Heat/Air Do Not Dry Clean

Any Bleach (when needed)

Iron-Dry or Steam Temperatures

Line Dry/ Hang to Dry

Only Non-Chlorine (color-safe)

Bleach (when needed)

High Drip Dry

Tumble Dry Cycle Medium Dry Flat

Normal

Low

For machine-washable wool. Loads should be under 8 pounds.

Permanent Press/ Wrinkle Resistant/ Wrinkle Control

Gentle/ Delicates

** The dot symbols represent appropriate wash water temperatures for various items. The temperature range for Hot is 105° - 125° F/ 41° - 52°C, for Warm 85° - 105° F/29° - 41° C and for Cold 60° - 85° F/16°

- 29° C. (Wash water temperature must be a minimum of 60° F/16°C for detergent activation and effective cleaning.) The clothes Washer may not ensure these temperatures because the actual water temperatures entering your Washer are dependent on water heater settings and regional water supply temperatures. For example, cold water entering the home in the northern states during winter may be 40° F/4° C which is too cold for effective cleaning. The water temperature in this situation will need to be adjusted by selecting a warm setting, adding some hot water to the MAX FILL line or using your Washer’s heating option, if available.

06 appendix

WF520AB-02838B_EN.indd 37 2010-06-14 �� 10:07:45

38_ appendix

CYCLE CHART

Use this chart to set the best cycle and option for you laundry.

(: factory setting, : selectable)

Functions

Temp Spin Soil Level

EH/C H/C W/W W/C C/C EH H M L NS H





Normal

            

Heavy Duty

             

Perm Press

           

Sanitize

          

Bedding

          

Deep Steam

      

Eco Cold

          

Stain Away

            

Active Wear

          

Delicates/

Hand Wash

         

Wool

    

Quick Wash

             

Rinse + Spin

     

Pure Cycle

 

Options

PowerFoam

Display

Time

Pre Wash

Extra Rinse

Extended

Spin

Delay

Start

My Cycle Signal Steam

Normal

       