Samsung WD12F9C9U4W-EU Operating Instructions

Washing machine

User manual

WD12F9C9U4*

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Thank you for purchasing this Samsung product.

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Content

Safety information 4

What you need to know about the safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Important safety symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

What the icons and signs in this user manual mean: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Important safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Instructions about the WEEE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting up your washing machine 12

Checking the parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Meeting the installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Electrical supply and grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Surrounding temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Alcove or closet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing your washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using your washing machine 21

Detergent and Additives Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the proper detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the detergent drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using liquid detergent (selected models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Doing laundry for the rst time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Basic instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the Cycle Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Eco Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Child Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Sound Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Delay End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

My cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Eco Bubble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Air Wash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Doing laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Doing laundry using the Cycle Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Doing laundry manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Laundry guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Cleaning your washing machine 37

Eco Drum Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Cleaning procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Eco Drum Clean auto alarm function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Draining the washing machine in an emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Cleaning the debris lter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Cleaning the detergent drawer and drawer recess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Cleaning the mesh lter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Maintaining your washing machine 42

Repairing a frozen washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Storing your washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Troubleshooting and information codes 43

Check these points if your washing machine... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Information codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cycle chart 45

Cycle chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Appendix 46

Fabric care chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Sheet of household combined washer-driers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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Safety information

Congratulations on your new Samsung washing machine. This manual contains important information on the
installation, use and care of your appliance. Please take some time to read this manual to take full advantage of
your washing machine’s many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive
features and functions of your new appliance. Please store the manual in a safe location close to the appliance for
future reference. Use this appliance only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations
that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and
operating your washing machine.

Because the following operating instructions cover various models, the characteristics of your washing machine
may differ slightly from those described in this manual and not all warning signs may be applicable. If you have
any questions or concerns, contact your nearest service centre or find help and information online at www.
samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING: Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.

CAUTION: Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Read the instructions

These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this
appliance, familiarize yourself with its operation and exercise care when using it.

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Important safety precautions

WARNING: To reduce the risk of re, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:

1. This appliance is not to be used by persons (including children)

with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.

2. For use in Europe: This appliance can be used by children aged

from 8 years and above and persons with reduced physical, sensory
or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.

3. Children should be supervised to ensure that they do not play with

the appliance.

4. If the supply cord is damaged, it must be replaced by the

manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.

01 SAFETY INFORMATION

5. The new hose-sets supplied with the appliance are to be used and

that old hose-sets should not be reused.

6. For appliances with ventilation openings in the base, that a carpet

must not obstruct the openings.

7. For use in Europe: Children of less than 3 years should be kept away

unless continuously supervised.

8. CAUTION: In order to avoid a hazard due to inadvertent resetting of

the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.

9. The tumble dryer is not to be used if industrial chemicals have been

used for cleaning.

10. The lint trap has to be cleaned frequently, if applicable.

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11. Lint must not to be allowed to accumulate around the tumble dryer.

(not applicable for appliances intended to be vented to the exterior
of the building)

12. Adequate ventilation has to be provided to avoid the back flow of

gases into the room from appliances burning other fuels, including
open fires.

13. Do not dry unwashed items in the tumble dryer.

14. Items that have been soiled with substances such as cooking oil,

acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes
and wax removers should be washed in hot water with an extra
amount of detergent before being dried in the tumble dryer.

15. Items such as foam rubber (latex foam), shower caps, waterproof

textiles, rubber backed articles and clothes or pillows fitted with
foam rubber pads should not be dried in the tumble dryer.

16. Fabric softeners, or similar products, should be used as specified by

the fabric softener instructions.

17. The final part of a tumble dryer cycle occurs without heat (cool

down cycle) to ensure that the items are left at a temperature that
ensures that the items will not be damaged.

18. Remove all objects from pockets such as lighters and matches.

19. WARNING: Never stop a tumble dryer before the end of the drying

cycle unless all items are quickly removed and spread out so that the
heat is dissipated.

20. Exhaust air must not be discharged into a flue which is used for

exhausting fumes from appliances burning gas or other fuels.

21. The appliance must not be installed behind a lockable door, a sliding

door or a door with a hinge on the opposite side to that of the
tumble dryer, in such a way that a full opening of the tumble dryer
door is restricted.

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WARNING: Critical installation WARNINGS

The installation of this appliance must be performed by a qualified technician or service company.

• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket for this appliance only.
Never use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in
electric shock or fire.

• Ensure that the power voltage, frequency, and current are the same as those of the product specifications.
Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry
cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failure to do so may result in electric shock or fire.

Plug the power plug into the wall socket so that the cord is running towards the floor.

• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may
be damaged and this may result in electric shock or fire.

Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a bag over its head, it may suffocate.

When the appliance, power plug or power cord is damaged, contact your nearest service centre.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance
with local and national regulations.

Do not install this appliance near a heater or any inflammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water
(rain drops).

Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Do not use an electric transformer.

• This may result in electric shock or fire.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or fire.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord
between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.

Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by holding the plug.

• Failure to do so may result in electric shock or fire.

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This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.

CAUTION: Installation CAUTIONS

This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or fire due to electric leakage.

Install your appliance on a solid, level floor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.

WARNING: Critical usage WARNINGS

If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service
centre.

• Do not touch the power plug with wet hands.

• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and
contact your nearest service centre.

• Failure to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power
plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.

• A spark may result in an explosion or fire.

Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the
washing machine door lever.

• If trapped inside the product, children may suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before
using it.

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or
explosive substances.

• This may result in electric shock, fire, or an explosion.

Do not open the washing machine door by force while it is operating (high-temperature washing/drying/
spinning).

• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may
result in injury.

• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washing machine while an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Do not let children or the infirm use this washing machine without proper supervision. Do not let children climb
in or onto the appliance.

• This may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washing machine while it is operating.

• This may result in injury.

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Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the
outlet.

• Damage to the power cord may cause a short-circuit, fire and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.

• Failure to do so may result in electric shock, fire, problems with the product, or injury.

If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.

• Failure to do so may result in electric shock or fire.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or
lightning storm.

• Failure to do so may result in electric shock or fire.

If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung
Customer Service.

• This may result in electric shock or fire.

Do not let children (or pets) play in or on your product. The product door does not open easily from the inside and
children may be seriously injured if trapped inside.

CAUTION: Usage CAUTIONS

When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc.,
unplug the power plug and clean the washing machine using a damp, soft cloth.

• Failure to do so may result in discolouration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washing machine.

• If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.

Open the water tap slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product part or result in a water
leak.

If a draining error occurs during an operation, check if there is a draining problem.

• If the washing machine is used when it is flooded because of a draining problem, it may result in electric
shock or fire.

Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or result in
a water leak.

Turn the water supply off when the washing machine is not being used.

Ensure that the screws on the water supply hose connector are properly tightened.

• Failure to do so may result in property damage or injury.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread,
hair, etc.).

• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak.

Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water
leak before using the product.

• If the screws on the water supply hose connector are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the product will not be

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covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for
malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, this may result in electric shock, fire or problems with the product.

Do not place objects that generate electromagnetic fields near the washing machine.

• This may result in injury due to a malfunction.

Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

• This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for
washing these items.

(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle,
motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in
injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.

• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to
inside the drum, and this may result in malfunction such as a drainage error.

Do not operate the washing machine when the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak.

Do not touch the insides of the drum during or just after drying as it is hot.

• This may result in burns.

Do not insert your hand into the detergent drawer.

• This may result in injury as your hand may be caught by the detergent input device.

Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.

• This may result in damage to the washing machine, or injury and death in the case of pets due to the
abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

• This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.

• This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.

• This may cause the drum to rust.

• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a
sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning
detergent.

• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.

Do not use water from water cooling/heating devices.

• This may result in problems with the washing machine.

Do not use natural hand-washing soap for the washing machine.

• If it hardens and accumulates inside the washing machine, it may result in problems with the product,
discolouration, rust, or bad odours.

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Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.

• Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

• If it accumulates inside the washing machine, it may result in a water leak.

Make sure that the pockets of all the clothing items to be washed are empty.

• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the
appliance.

Do not wash clothing with large buckles, buttons or other heavy metal objects.

Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature
and additional functions.

• This may result in discoloration or fabric damage.

Take care that children’s fingers are not caught in the door when you close it.

• Failure to do so may result in injury.

WARNING: Critical cleaning WARNINGS

Do not clean the appliance by spraying water directly onto it.

Do not use the a strong acidic cleaning agent.

Do not use benzene, thinner or alcohol to clean the appliance.

• This may result in discolouration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

• Failure to do so may result in electric shock or fire.

Instructions about the WEEE

01 SAFETY INFORMATION

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste
at the end of their working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of waste and recycle
them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.

Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product and its electronic accessories should not be mixed with other commercial
wastes for disposal.

For information on Samsung’s environmental commitments and product specific regulatory obligations e.g.
REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html

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Setting up your washing machine

Be sure to have your installer follow these instructions closely so that your new washing machine works properly,
and that you’re not at risk of injury when doing laundry.

Checking the parts

Carefully unpack your washing machine, and make sure you’ve received all of the parts shown below. If your
washing machine was damaged during shipping or if you do not have all of the parts, contact the Samsung
Customer Service or your Samsung dealer.

1 Release lever

2 Detergent drawer

1

2

3

4

5

6

7

3 Control panel

4 Door

8

5 Drum

6 Levelling feet

7 Work top

9

8 Plug

9 Drain hose

10

10 Emergency drain tube

11

11 Debris filter

12

12 Filter Cover

Wrench Bolt hole covers * Hose guide

Cold water supply hose

Bolt hole covers * : The number of bolt hole covers depends on the model (3 to 6 covers).

Hot water supply hose

(selected models)

Liquid detergent container

(selected models)

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Meeting the installation requirements

Electrical supply and grounding

WARNING: Never use an extension cord.
Use only the power cord that comes with your washing machine.

When preparing the installation, ensure that your power supply offers:

• An AC 220 - 240 V / 50 Hz fuse or circuit breaker

• An individual branch circuit dedicated to your washing machine

Your washing machine must be grounded. If your washing machine malfunctions or breaks down, grounding will
reduce the risk of electric shock by providing a path of least resistance for the electric current.

Your washing machine comes with a power cord that has a three-prong grounding plug for use in a properly
installed and grounded outlet.

WARNING: Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.

Improperly connecting the equipment-grounding conductor can result in electric shock. Check with a qualified
electrician or serviceman if you are unsure if the washing machine is properly grounded.

CAUTION: Do not modify the plug provided with the washing machine. If it does not fit the outlet, have a
proper outlet installed by a qualified electrician.

Water supply

Your washing machine will fill properly when your water pressure is between 50 kPa to 800 kPa. A water pressure
less than 50 kPa may cause a water valve failure and not allow the water valve to shut off completely. Alternatively,
the washing machine controls may not handle the pressure and cause the washing machine to turn off. (A fill­time limit has been built into the controls, designed to prevent overflows or flooding if an internal hose becomes
loose.)

The water taps must be within 120 cm of the back of your washing machine for the provided water supply hoses
to reach your washing machine.

Most plumbing supply stores sell water supply hoses of various lengths up to 305 cm long.

02 SETTING UP

You can reduce the risk of leaks and water damage by:

• Making water taps easily accessible.

• Turning off water taps when the washing machine is not in use.

• Periodically checking the water supply hose fittings for leaks.

WARNING: Before using your washing machine for the first time, check all connections at the water valve
and taps for leaks.

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Drain

Samsung recommends a standpipe height of 65 cm. The drain hose must be routed through the drain hose clip
to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain
hose is attached at the factory.

Flooring

For best performance, your washing machine must be installed on a solid floor. Wooden floors may need to be
reinforced to minimize vibrations and/or unbalanced loads. Carpeting and soft tile surfaces are contributing
factors to vibrations and the tendency for your washing machine to move slightly during the spin cycle.

WARNING: Never install your washing machine on a platform or poorly supported structure.

Surrounding temperature

Do not install your washing machine in areas where the ambient temperature may drop below water's freezing
point, since your washing machine always retains some water in the water valve, pump, and hose areas. Frozen
water in the lines can cause damage to the belts, the pump, and other components.

Alcove or closet installation

To operate safely and properly, your new washing machine requires the following minimum clearances:

Sides 25 mm

Top 25 mm

Rear * 50 mm

Front 465 mm

If both the washing machine and a dryer are installed together, the front of the alcove or closet must have an
unobstructed air opening of at least 465 mm. Your washing machine by itself does not require a specific air
opening.

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Installing your washing machine

CAUTION: Do not plug the power cord into a wall socket before the installation is complete.

WARNING: Packaging materials can be dangerous to children; keep all packaging material (plastic bags,

polystyrene, etc.) well out of the reach of children.

STEP 1 - Selecting a location

Before you install the washing machine, make sure the location:

• Has a hard, level surface without carpeting or flooring that may obstruct ventilation

• Is away from direct sunlight

• Has adequate ventilation

• Is not exposed to freezing temperatures (below 0 ˚C)

• Is away from heat sources such as oil or gas

• Has enough space so that the washing machine doesn’t stand on its power cord

STEP 2 - Removing the shipping bolts

Before installing the washing machine, you must remove all shipping bolts from the back of the unit.

1. Loosen all the bolts with the wrench.
(*): Optional

2. Hold the shipping bolt with your hand and pull it through the wide

section of the hole. Repeat for each shipping bolt.

02 SETTING UP

3. Fill the holes with the supplied bolt hole covers.

CAUTION: To prevent lint, dust, or other particles from

accumulating inside your washing machine, fill the two bottom

holes (A) with the bolt hole covers.

A

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4. Close all plastic bolt caps on the rear of the washing machine.

5. Store all shipping bolts in a safe location where they can be easily retrieved in the event that you have to

move the washing machine.

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags,
polystyrene, etc.) out of children’s reach.

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