Samsung WD1102XVM User Manual
Washing Machine
user manual
WD1102XVM
This manual is made with 100% recycled paper.
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features of your new VRT™
washer
• VRT™ (Vibration Reduction Technology)
This Samsung washer performs smoothly at top spin speeds, helping to minimize noise and
vibration.
• Bubble Wash
Samsung’s effective ecobubble delivers cleanliness with fabric care. Bubblewash combines
water as detergent before the wash cycle commences.
• Diamond drum™
Take gentle care of your fabrics. With small inside holes, the diamond drum helps to prevent
fabrics from being damaged.
• Stylish design
The stylish design of this washer blends well with your environment.
• Digital display & Center jog dial
The jog dial enables you to select cycles in both directions with ease, and the display is easy
to use and understand.
• DD Motor
The power to handle anything! Our direct-drive inverter motor delivers power right to the
washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates
a high spin speed of 1,200rpms for an effective, quiet operation. The washer also has few
moving parts.
• Eco Drum Clean
Using Eco Drum Clean helps to maintain your washing machine with maximum hygiene. This
feature has the option of using (or not using) drum cleaning chemical detergents, depending
on your Performance preference – the cycle has been designed by Samsung to deliver
results without chemical assistance. Keep your drum cleansed and odourless by using this
specialised cleaning program which spins hot water (70 ºC) in the drum, with the thorough
cleansing cycle lasting for just under 90 minutes. This helps to remove mould and bacteria
present in the drum which could grow and lead to smells and discolouration if left alone.
Works perfectly in support of Bubble Wash, allowing you to routinely wash your fabrics in cool
temperatures and occasionally clean your wash drum to maintain hygiene levels.
2_ features
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• Air Wash - Sanitisation and Deodorization without Water!
Refresh your favorite clothing simply by using air after you’ve been at a party or have gone out
(food, cigarettes). Non-stained clothing shouldn’t need to be washed, simply refresh them using
the 2 available cycles for different fabrics.
This manual contains important information on the installation, use, and care of your new
Samsung washing machine. Refer to it for descriptions of the control panel, instructions on how
to use the washing machine, and tips for making the most of its state-of-the-art features and
functions. The “Troubleshooting and information codes” section on page 38 tells you what to
do if something goes wrong with your new washing machine.
features _3
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safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take time to
read this manual to take full advantage of your washer’s many benefi ts and features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Please read this manual thoroughly to ensure that you know how to safely and effi ciently operate the extensive
features and functions of your new appliance and retain it at a safe place near the appliance for your future
reference. Use this appliance only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution, and care when installing,
maintaining, and operating your washer.
Because these following operating instructions cover various models, the characteristics of your washer
may differ slightly from those described in this manual and not all warning signs may be applicable. If you
have any questions or concerns, contact your nearest service center or fi nd help and information online at
www.samsung.com.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS
What the icons and signs in this user manual mean:
Hazards or unsafe practices that may result in severe personal injury,
WARNING
CAUTION
CAUTION
death and/or property damage.
Hazards or unsafe practices that may result in personal injury and/or
property damage.
To reduce the risk of fi re, explosion, electric shock, or personal injury
when using your washer, follow these basic safety precautions:
CAUTION
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
4_ safety information
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To reduce the risk of fi re or explosion, follow these basic precautions.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service centre for help.
Note
Read all instructions before using the appliance.
As with any equipment using electricity and moving parts, potential hazards exist. To safely operate
this appliance, become familiar with its operation and exercise care when using it.
Do not let children (or pets) play on or in your washing machine. The washing machine door does not
open easily from the inside, and children may be seriously injured if trapped inside.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
WARNING
instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualifi ed person in order to avoid a hazard.
This appliance should be positioned to be accessible to the power plug, the water supply tabs and the
drain pipes.
For washing machines with ventilation openings in the base, ensure that the opening is not obstructed
by carpet or any other obstacles.
Use the new hose-sets and old hose-sets should not be reused.
safety information _5
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safety information
To minimize the risk of fi re in a tumble dryer, the following should be observed:
CAUTION
Items that have been spotted or soaked with vegetable or cooking oil constitute a fi re hazard and
should not be placed in a tumble dryer. Oil-affected items can ignite spontaneously, especially
when exposed to heat sources such as in a tumble dryer. The items become warm, causing
an oxidation reaction in the oil. Oxidation creates heat. If the heat cannot escape, the items can
become hot enough to catch fi re. Piling, stacking or storing oil-affected items can prevent heat
from escaping and so create a fi re hazard. If it is unavoidable that fabrics that contain vegetable
or cooking oil or have been contaminated by hair care products be placed in a tumble dryer they
should fi rst be washed in hot water with extra detergent – this will reduce, but not eliminate, the
hazard. The ‘cool down’ cycle of tumble dryers should be used to reduce the temperature of the
items. They should not be removed from the tumble dryer or piled or stacked while hot.
Items that have been previously cleaned in, washed in, soaked in or spotted with petrol/gasoline, drycleaning solvents or other fl ammable or explosive substances should not be placed in a tumble dryer.
Highly fl ammable substances commonly used in domestic environments include acetone, denatured
alcohol, petrol/gasoline, kerosene, spot removers(some brands), turpentine, waxes and wax removers.
Items containing foam rubber(also known as latex foam) or similarly textured rubber. Like
materials should not be dried in a tumble dryer on a heat setting. Foam rubber materials
can, when heated, produce fi re by spontaneous combustion.
Fabric softeners or similar products should not be used in a tumble dryer to eliminate
the effects of static electricity unless this practice is specifi cally recommended by the
manufacturer of the fabric softener or product.
Undergarments that contain metal reinforcements should not be placed in a tumble dryer.
Damage to the tumble dryer can result if metal reinforcements come loose during drying.
When available a drying rack could be used for such items.
Plastic articles such as shower caps or babies’ waterproof napkin covers should not be
placed in a tumble dryer.
Rubber-backed articles, clothes fi tted with foam rubber pads, pillows, galoshes and rubbercoated tennis shoes should not be placed in a tumble dryer.
Do not dry unwashed items in the tumble dryer(or washing machine drying mode,etc).
WARNING
Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol,
Kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot
water with an extra amount of detergent before being dried in the tumble dryer.
Items such as foam rubber(latex foam), shower caps, waterproof textiles, rubber backed articles
and clothes or pillows fi tted with foam rubber pads should not be dried in the tumble dryer.
Fabric softeners, or similar products, should be used as specifi ed by the fabric softener instructions.
The fi nal part of a tumble dryer cycle occurs without heat(cool down cycle) to ensure that
the items are left at a temperature that ensures that the items will not be damaged.
Oil-affected items can ignite spontaneously, especially when exposed to heat sources such
as in a tumble dryer. The items become warm, causing an oxidation reaction in the oil.
Oxidation creates heat. If the heat cannot escape, the items can become hot enough to
catch fi re. Piling, stacking or storing oil-affected items can prevent heat from escaping and
so create a fi re hazard.
If it is unavoidable that fabrics that contain vegetable or cooking oil or have been
contaminated by hair care products be placed in a tumble dryer they should fi rst be washed
in hot water with extra detergent - this will reduce, but not eliminate, the hazard.
Never stop a tumble dryer before the end of the drying cycle unless all items are quickly
removed and spread out so that the heat is dissipated.
CAUTION
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SEVERE WARNING SIGNS FOR INSTALLATION
WARNING
The installation of this appliance must be performed by a qualifi ed technician or service
company.
- Failure to do so may result in electric shock, fi re, an explosion, problems with the
product, or injury.
The appliance is heavy, take care upon lifting it
Plug the power cord into an AC 220-240 V / 50 Hz wall socket or higher and use the
socket for this appliance only. In addition, do not use an extension cord.
- Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fi re.
- Ensure that the power voltage, frequency and current are the same as those of the
product specifi cations. Failure to do so may result in electric shock or fi re. Plug the
power plug into the wall socket fi rmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
- Unplug the power plug and clean it with a dry cloth.
- Failure to do so may result in electric shock or fi re.
Plug the power plug into the wall socket in the right direction so that the cord runs towards
the fl oor.
- If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fi re.
Keep all packaging materials well out of the reach of children, as packaging materials can
be dangerous to children.
- If a child places a bag over its head, it may result in suffocation.
When the appliance or power plug or power cord is damaged, contact your nearest service
centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
- This may result in electric shock, fi re, an explosion, or problems with the product
- Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national codes.
Do not install this appliance near a heater, infl ammable material.
Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct
sunlight and water (rain drops).
Do not install this appliance in a location of Low Temperature.
- Frost may cause tubes to burst
Do not install this appliance in a location where gas may leak.
- This may result in electric shock or fi re.
Do not use an electric transformer.
- It may result in electric shock or fi re.
Do not use a damaged power plug, damaged power cord or loose wall socket.
- This may result in electric shock or fi re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
safety information _7
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safety information
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
- This may result in electric shock or fi re.
Do not pull the power cord, when unplugging the power plug.
- Unplug the power plug by holding the plug.
- Failure to do so may result in electric shock or fi re.
Do not lay the power cord and tubes where you may fall over them.
CAUTION SIGNS FOR INSTALLATION
CAUTION
This appliance should be positioned in such a way that it is accessible to the power plug.
- Failure to do so may result in electric shock or fi re due to electric leakage.
Install your appliance on a level and hard fl oor that can support its weight.
- Failure to do so may result in abnormal vibrations, moves, noise, or problems with the
product.
SEVERE WARNING SIGNS FOR USING
WARNING
If the appliance is fl ooded, Turn off the water & power supply immediately and contact your
nearest service centre.
- Do not Touch the power plug with wet hands
- Failure to do so may cause electric shock
If the appliance generates a strange noise, a burning smell or smoke, unplug the power
plug immediately and contact your nearest service centre.
- Failure to do so may result in electric shock or fi re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in an explosion or fi re.
Do not let children play in or on the washer. In addition, when disposing of the appliance,
remove the washer door lever.
- If trapped inside, the child may become trapped and suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
8_ safety information
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Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other fl ammable or explosive substances.
- This may result in electric shock, fi re or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/
drying/spinning).
- Water fl owing out of the washer may result in burns or cause the fl oor to be slippery.
This may result in injury.
- Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washer.
- This may result in injury.
Do not touch the power plug with wet hands.
- This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in
progress.
- Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fi re.
Do not let children or infi rm persons use this washer unsupervised. Do not let children climb
in the appliance
- Failure to do so may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washer while it is operating.
- This may result in injury.
Do not unplug the appliance by pulling at the power cord, always grip plug fi rmly and pull
straight out from the outlet.
- Damage to the cord may cause short-circuit, fi re and/or electric shock
Do not attempt to repair, disassemble, or modify the appliance yourself.
- Do not use any fuse (such as cooper, steel wire, etc.) other than the standard fuse.
- When repairing or reinstalling the appliance is required, contact your nearest service
centre.
- Failure to do so may result in electric shock, fi re, problems with the product, or injury.
If the water supply hose comes loose from the Water tap and fl oods the appliance, unplug
the power plug.
- Failure to do so may result in electric shock or fi re.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder/lightning storm.
- Failure to do so may result in electric shock or fi re.
safety information _9
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safety information
CAUTION SIGNS FOR USING
CAUTION
When the washer is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washer using a damp and soft cloth.
- Failure to do so may result in discolouration, deformation, damage or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
- When the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the Water
Tap slowly.
Open the Water Tap slowly after a long period of non-use.
- The air pressure in the water supply hose or the water pipe may result in damage to a
part or in water leakage.
If a drain error occurs during an operation, check if there is a draining problem.
- If the washer is used when it is fl ooded because of a draining problem, it may result in
electric shock or fi re due to electric leakage.
Insert the laundry into the washer completely so that laundry does not get caught in the
door.
- If laundry gets caught in the door, it may result in damage to the laundry or the washer,
or result in water leakage.
Ensure that the Water Tap is turned off when the washer is not being used.
- Ensure that the screw on the water supply hose connector is properly tightened.
- Failure to do so may result in property damage or injury.
Check if the rubber seal is not contaminated by foreign substances (waste, thread, etc).
- If the door is not closed completely, it may result in water leakage.
Open the Water Tap and check if the water supply hose connector is fi rmly tightened and
that there is no water leaking before using the product.
- If the screws or the water supply hose connector are loose, it may result in water
leakage.
10_ safety information
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Do not stand on top of the appliance or place objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in electric shock, fi re, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in electric shock, fi re or problems
with the product.
Do not place an object that generates a electromagnetic fi eld near the washer.
- This may result in injury due to a malfunction.
Since the water drained during a high-temperature wash or drying cycle is hot, do not
touch the water.
- This may result in burns or injury.
Do not wash, spin or dry water-proof seats, mats or clothing (*) unless your appliance has a
special program for washing these items.
- Do not wash thick, hard mats even if the washer mark is on the care label.
- This may result in injury or damage to the washer, walls, fl oor or clothing due to
abnormal vibrations.
* Woollen bedding, rain covers, fi shing vests, ski pants, sleeping bags, diaper covers,
sweat suits, and bicycle, motor cycle, car covers, etc.
Do not operate the washer when the detergent box is removed.
- This may result in electric shock or injury due to water leakage.
Do not touch the inside of the tub during or just after drying as it is hot.
- This may result in burns.
Do not insert your hand into the detergent box after opening it.
- This may result in injury as your hand may be caught by the detergent input device. Do
not place any objects (such as shoes, food waste, animals) other than laundry into the
washer.
- This may result in damage to the washer, or injury and death in the case of pets due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fi ngernails, etc.
- This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.
- This may result in the rubber seal becoming deformed and water leakage.
Do not leave metal objects such as a safety pin or hair pin, or bleach in the tub for long
periods of time.
- This may cause the tub to rust.
- If rust starts appearing on the surface of the tub, apply a cleansing agent (neutral) to the
surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
- This may result in spontaneous combustion or ignition due to the heat of the oxidation of
the oil.
Do not use hot water from water cooling/heating devices.
- This may result in problems with the washer.
safety information _11
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safety information
Do not use natural hand-washing soap for the washer.
- If it hardens and accumulates inside the washer, it may result in problems with the
product, discolouration, rust or bad odors.
Do not wash large laundry items such as bedding in the washing net.
- Place socks and brassieres into the washing net and wash them with the other laundry.
- Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
- If it accumulates inside the washer, it may result in water leakage.
For washing machines with ventilation openings in the base, ensure that the opening is not
obstructed by carpet or any other obstacles.
Make sure that the pockets of all clothing to be washed are empty.
- Hard, sharp objects, such as coins, safety pins, nails, screws, or stones can cause
extensive damage to the appliance.
Do not wash clothing with large buckles, buttons, or other heavy metal.
The tumble dryer is not to be used if industrial chemicals have been used for cleaning.
Lint must not to be allowed to accumulate around the tumble dryer.
Do Not Dry Unwashed Items In The Tumble Dryer.
Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol,
kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot
water with an extra amount of detergent before being dried in the tumble dryer.
Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber backed
articles and clothes or pillows fi tted with foam rubber pads should not be dried in the
tumble dryer.
Fabric softeners, or similar products, should be used as specifi ed by the fabric softener
instructions.
The fi nal part of a tumble dryer cycle occurs without heat (cool down cycle) to ensure that
the items are left at a temperature that ensures that the items will not be damaged.
WARNING: Never stop a tumble dryer before the end of the drying cycle unless all items are
quickly removed and spread out so that the heat is dissipated.
That the appliance must not be installed behind a lockable door, a sliding door or a door
with a hinge on the opposite side to that of the tumble dryer.
SEVERE WARNING SIGNS FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner or alcohol to clean the appliance.
- This may result in discolouration, deformation, damage, electric shock or fi re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
- Failure to do so may result in electric shock or fi re.
12_ safety information
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contents
SETTING UP YOUR WASHING
MACHINE
14
WASHING A LOAD OF LAUNDRY
22
CLEANING AND MAINTAINING YOUR
WASHING MACHINE
35
14 Checking the parts
15 Meeting installation requirements
15 Electrical supply and grounding
15 Water Supply
16 Drain
16 Flooring
16 Surrounding temperature
16 Alcove or closet installation
16 Installing your washing machine
21 Environment
22 Washing for the fi rst time
22 Basic instructions
23 Using the control panel
26 Child lock
27 Sound off
27 Delay end
27 My cycle
28 Bubble Wash
29 Air Wash
30 Using dry course
31 Washing clothes using the cycle selector
32 Washing clothes manually
32 Laundry guidelines
34 Detergent and additives information
34 Which detergent to use
34 Detergent drawer
35 Cleaning the exterior
35 Cleaning the interior
35 Cleaning the dispensers
36 Storing your washer
36 Cleaning the debris fi lter
37 Cleaning the door seal/bellow
37 Preserving the top cover and the front frame
TROUBLESHOOTING AND
INFORMATION CODES
38 Check these points if your washing machine...
40 Information codes
38
CYCLE CHART
41 Cycle chart
41
APPENDIX
42
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42 Fabric care chart
42 Protecting the environment
42 Declaration of conformity
43 Specifi cations
contents _13
setting up your washing
machine
Be sure to have your installer follow these instructions closely so that your new
washing machine works properly and so that you’re not at risk of injury when doing
laundry.
CHECKING THE PARTS
Carefully unpack your washing machine, and make sure you’ve received all of the parts shown below.
If your washing machine was damaged during shipping, or if you do not have all of the parts, contact
Samsung Customer Service or your Samsung dealer.
Option
Hot water supply
hose
Detergent drawer
Control panel
Door
Tub
Debris fi lter
Drain tube
Filter cover
Option
Spanner Bolt hole covers Water supply hose Hose guide
Cold water supply
hose
Drain Hose
Adjustable legs
Plastic Zip Hose Tie Liquid detergent box
14_ setting up your washing machine
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