Setting the Viewing Environment for External Devices
67 Playing games on an optimized screen
67 Viewing UHD videos
67 Using HDMI black level
68 Registering the TV as a DivX-certified device (watching for
pay DivX movies)
Picture Support Functions
68 Changing the picture size
Adjusting the Sound Quality
69 Choosing a sound mode
69 Configuring advanced sound settings
Using the Sound Support Functions
70 Selecting speakers
70 Listening to the TV through Bluetooth devices
71 Listening to the TV through a Multiroom speaker
77 Enabling voice guides for the visually impaired
77 Enabling audio for the video description function
77 White text on black background (high contrast)
77 Enlarging the font (for the visually impaired)
78 Learning about the remote control (for the visually impaired)
78 Learning about the TV menu
78 Showing captions
79 Listening to the TV through Bluetooth devices (for the hearing
impaired)
79 Configuring advanced system settings
81 Checking digital channel signal info and strength
81 Restoring the TV to the factory settings
Troubleshooting
Getting Support
82 Getting support through Remote Management
83 Finding the contact information for service
83 Requesting service
System and Support
Setting the Time and Using the Timer
72 Setting the current time
73 Using the timers
Using the Screen Burn Protection and Energy Saving Functions
74 Preventing screen burn
74 Reducing the energy consumption of the TV
Updating the TV’s Software
75 Updating the TV’s software to the latest version
75 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
76 Scanning the TV and connected storage for malicious code
Diagnosing TV operational issues
There Is a Problem with the Picture
84 Testing the picture
I Can't Hear the Sound Clearly
86 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Page 5
Precautions and Notes
Accessibility Guidance
Before Using the Recording and Timeshift Functions
93 Before using the recording and schedule recording functions
94 Before using the timeshift function
Read Before Using APPS
Read Before Using the Internet
Read Before Playing Photo, Video, or Music Files
97 Limitations on use of photo, video, and music files
98 Supported external subtitles
98 Supported internal subtitles
99 Supported image formats and resolutions
99 Supported music formats and codecs
100 Supported video codecs
Read After Installing the TV
102 Picture sizes and input signals
103 Installing an anti-theft lock
103 Read before setting up a wireless Internet connection
Supported Resolutions for UHD Input Signals
104 If HDMI UHD Color is set to Off
104 If HDMI UHD Color is set to On
Read Before Connecting a Computer (Supported Resolutions)
105 IBM
105 MAC
106 VESA DMT
106 CEA-861
Supported Resolutions for Video Signals
107 CEA-861
Read Before Using Bluetooth Devices
108 Restrictions on using Bluetooth
Blocking programs based on their TV Rating
110 Blocking movies base on their Movie Rating (MPAA)
Using the Remote control
116 Orientation of the Samsung Smart Remote
116 Description of the Samsung Smart Remote
Using the accessibility menu
118 Accessibility short cut menu
119 Step by Step instructions to.
121 Setting accessibility settings using Voice Interaction
Using the TV with Voice Guide on
122 Watching TV
Using the guide
Setting Up a Schedule Viewing
Using the Channel List
129 Creating a Personal Favorites List
Recording
131 Using the instant and schedule recording options from the
guide screen:
132 Using the Instant and Schedule Recording options from
program info window
132 Recording a program you are currently watching directly from
live TV
133 Changing the recording time
133 Viewing recorded programs
134 Deleting a recorded program
Using Smart Hub
134 Smart Hub
136 Displaying the Home Screen in Smart Hub
Using the e-Manual
137 Launching the e-Manual
Using Voice Interaction
138 Running Voice Interaction
110 Blocking programs based on their Canadian English Rating
111 Blocking programs based on their Canadian French Rating
111 Blocking Programs based on their Downloadable U.S. Rating
Buttons and Functions
112 Buttons and functions available while playing multimedia
content
License
Page 6
Quick Guides
You can learn quickly how to run and use the frequently used functions.
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press
and hold the and buttons simultaneously for 3 seconds or more.
"The images, buttons, and functions of the Samsung Smart Remote may differ by model.
"For more information, refer to "About the Samsung Smart Remote."
"Availability depends on the specific model.
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Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Source
TVHDMI 1HDMI 2USB 1USB 2
Source
Connection
Guide
Universal
Remote
"The image on your TV may differ from the image above depending on your model and geographical area.
When you press the button on your remote control, you can use the following functions and features.
1
Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
2
Source
You can select an external device connected to the TV.
"For more information, refer to "Switching between external devices connected to the TV."
3
Search
You can search data for channels, programs, movie titles, and apps from Smart Hub.
"For more information, refer to "Smart Hub."
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4
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
APPS
"To use this feature, the TV must be connected to the Internet.
"For more information, refer to "Using the APPS Service."
Art
You can use the Art Mode function to edit image content such as artworks or pictures when you are not watching TV
or when the TV is turned off, and then display the content in full screen mode.
"This function is supported only in THE FRAME model.
"For more information, refer to the provided user manual.
Using Voice Interaction
Speak into the microphone on your Samsung Smart Remote to control your TV.
"Availability depends on the specific model.
Running Voice Interaction
Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.
The TV recognizes the voice command.
"When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in the
Guide.
"During voice analysis, the system cannot receive voice commands.
"SMART HUB""HDMI""USB"
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●If you say an accessibility-related command such as "Caption" or "Voice Guide," the command is applied
directly and you will see a notification that the function is operating.
●When playing back media content, you can execute commands such as "Play," "Pause," "Stop," "Rewind," and
"Fast Forward."
"The function does not operate for all apps.
●You can set the timer with the command "Sleep reservation in 30 minutes."
●To change the source, say "HDMI," "TV," or "USB."
●To change the picture mode, say "Movie Picture Mode" or "Set Picture Mode to Standard."
●To search, say "Search ****" or "Search **** in YouTube."
●To view Help, say "Help," "What can I say" or "User guide."
"The supported language may differ by geographical region.
"When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in
the Guide.
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Read Before Using Voice Interaction
Precautions for voice interaction
●To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung
account."
●The supported voice interaction languages and features may differ by geographical region.
●If the language set differs from the language of your country, some features are not available.
●The function is available only when the TV is connected to the Internet.
●Voice interaction is available only on TVs that support it and come with remote controls that have a
microphone.
●Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
●Searched results may not provide complete results.
●You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
●To change the current channel by saying channel names as voice commands, you must finish Set Up Service
Provider. ( Settings General Start Setup)
●To use the voice text input function and Smart search function, you must consent to provisions allowing third
parties to collect and use your voice data.
●To use the interactive voice interaction function, you must:
–Agree to Smart Hub's Terms of Use
–Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
–Consent to the collection and use of personal information for the voice interaction-based service.
Requirements for using voice interaction
●The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
●The optimal volume for voice commands is between 75 dB and 80 dB.
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Updating the TV’s Software
View your TV's software version and update it if necessary.
SettingsSupportSoftware UpdateTry Now
Updating the TV’s software to the latest version
[
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
SettingsSupportSoftware UpdateUpdate Now
"Updating from the Internet requires an active Internet connection.
Updating through a USB device
SettingsSupportSoftware UpdateUpdate Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
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Updating the TV automatically
SettingsSupportSoftware UpdateAuto Update
If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are
watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
"This function may take a longer time if another network function is running concurrently.
"This function requires an Internet connection.
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
SettingsSupportRemote Management
After consenting to our service agreement, you can use Remote Management to access Remote Support and have
a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the
web. You can also turn Remote Management on and off.
"This function requires an Internet connection.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset on your TV
●Install recommended firmware updates
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How does Remote Support Work?
You can easily have a Samsung Tech service your TV remotely:
Call the Samsung Contact Center and ask for remote support.
1.
Open the menu on your TV and go to the Support section.
2.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
3.
provide the PIN number to the agent.
The agent will then access your TV.
4.
Finding the contact information for service
SettingsSupportAbout This TV
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's
software version, Open Source License and other information you may need to get service support from a Samsung
call agent or the Samsung website.
"You can also view information by scanning the QR code of your TV.
"You can also start this function by pressing and holding the button for 5 or more seconds.
Requesting service
SettingsSupportRequest Support
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule AppointmentSend. Your service request will be
registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.
"You must agree to the terms and conditions for the service request.
"This function is not available in specific geographical areas.
"This function requires an Internet connection.
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Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the
Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
SourceConnection Guide
It shows you how to connect various external devices such as set-top boxes, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
Connection Guide
Cable Box/Disc PlayerHDMI
Game Console
PC
Audio Device
Mobile Device
External Storage
Accessory
"The image on your TV may differ from the image above depending on your model and geographical area.
Connecting an Antenna
You can connect an antenna cable to your TV.
"An antenna connection is not necessary if you connect a cable or satellite box.
ANT IN
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Connecting to the Internet
LAN
You can get access to the Internet through your TV.
Connecting to your Internet network
SettingsGeneralNetworkOpen Network Settings
Connect to an available network.
Establishing a wired Internet connection
SettingsGeneralNetworkOpen Network SettingsWired
If you connect a LAN cable, the TV automatically accesses the Internet.
"Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
Set whether to display a notification when a mobile device attempts to connect to the TV for the first time.
●Device List
View and manage a list of mobile devices that have requested permission to connect to the TV.
Switching between external devices connected to the TV
You can switch between TV programs and the content of external devices.
Changing the input signal
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
"To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote,
connect the device to an HDMI port on the TV, and then turn on the device. Lets you switch to the output of the device
automatically or lets you configure universal remote control for the device automatically. To configure the device for
universal remote control automatically, point the TV's remote control at the device. Note that this function may not be
supported depending on the device and geographical area.
"When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
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Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to Home Screen.
Edit
Information
Source
Add to Home
Source
"The image on your TV may differ from the image above depending on your model and geographical area.
Move the focus to a connected external device.
1.
Press the Up directional button. The following 2 functions become available. (Note that available functions
2.
may differ with the port type.)
Edit
1
You can change the port name of an external device for easy identification.
Information
2
You can view detailed information about an external device.
Add to Home
3
You can add the port of an external device to the Home Screen for quick switching.
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Using additional functions
You can use the following features on the Source screen.
●Connection Guide: The guide to device connections
●Universal Remote: The function that lets you register external devices to your Samsung Smart Remote and
control them using the Remote.
"This function is not available on certain models in specific geographical areas.
"For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal
Remote."
Connection Notes
When connecting an external device, note the following:
"The number of connectors and their names and locations may differ with the model.
"Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
●The following types of HDMI cables are recommended:
–High-Speed HDMI Cable
–High-Speed HDMI Cable with Ethernet
●Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
●Using a non-certified HDMI cable may result in a blank screen or a connection error.
●Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
●This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardized by the IEEE.
●Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
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●Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not
support HDMI video out, connect your PC with an HDMI-DVI cable.
"For more information, refer to "Connecting a Computer."
●For One Connect or One Connect Mini supported models, when the TV is connected to other equipment
such as a DVD/BD player or a set-top-box via HDMI, network standby mode will be automatically activated.
In this network standby mode, the TV continues to detect and connect HDMI Devices. This function can be
deactivated by pressing the following buttons on the remote control:
–On the standard remote control: (up directional button) (left directional button) (up directional
button) (down directional button) RETURN.
"If the function is deactivated and TV is turned off, the function is automatically activated again when the TV is next
switched on.
Connection notes for audio devices
●For better audio quality, it is a good idea to use an AV receiver.
●Connecting a device using an optical cable does not automatically change the audio output to the device's
speakers. To change the audio output to the device, do one of the following:
–Use the Quick Settings screen to change to the connected device:
Use the Select button to select Audio Out/Optical on the Sound Output menu. (Settings up
directional button Sound Output).
–Use the Settings screen to change to the connected device:
Select Audio Out/Optical on the Sound Output menu. ( Settings Sound Sound Output).
●An unusual noise coming from a connected audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
●Digital audio is only available with 5.1-channel broadcasts.
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Connection notes for computers
●For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)."
●As long as file sharing is activated, unauthorized access may occur. When you do not need to access data,
disable file sharing.
●Your PC and Smart TV must be connected to each other on the same network.
●When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
Connection notes for mobile devices
●To use the Smart View function, the mobile device must support a mirroring function such as AllShare Cast
or Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile
device manufacturer's website.
●To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your mobile
device supports Wi-Fi Direct.
●The mobile device and your Smart TV must be connected to each other on the same network.
●The video or audio may stop intermittently, depending on network conditions.
●When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
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Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease
of use.
About the Samsung Smart Remote
Learn about the buttons on the Samsung Smart Remote.
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ButtonDescription
Runs Voice Interaction. Press the button, say a voice command, and then release the button
(Voice recognition)
(Virtual numeric pad)
4 Color button
to run Voice Interaction. When pressed once, the guide to Voice Interaction appears.
Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values.
Select numbers and then select Done to enter a numeric value. Use to change the channel,
enter a PIN, enter a ZIP code, etc.
If the Color Button appears with a number strip on the screen, select the Color Button and
then select a specific color by using the directional pad (up/down/left/right). Use this to
access additional options that are specific to the feature in use.
Use these colored buttons to access additional options that are specific to the feature in use.
" These buttons are not available in the U.S.A. and Canada.
Directional pad (up/
down/left/right)
Select
(Return)
(Smart Hub)
(Play/pause)
VOL (Volume)
CH (Channel)
Moves the focus.
Selects or runs a focused item. When pressed while you are watching content, detailed
program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running
function is terminated. When pressed while you are watching a program, the previous
channel appears.
Press to return to the Home Screen.
When pressed, the playback controls appear. Using these controls, you can control the
media content that is playing.
Move the button up or down to adjust the volume. To mute the sound, press the button.
When pressed for 1 second or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the
button.
Press and hold the button up or down to quickly change the channel.
"Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless
environmental conditions.
"The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"This function may not be supported depending on the model or geographical region.
"To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must configure universal remote control for the device. For more information, refer to "Controlling External Devices with
the Samsung Smart Remote - Using the Universal Remote."
"To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+),
connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-
CEC)."
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About the Samsung Smart Remote (THE FRAME)
Learn about the buttons on the Samsung Smart Remote.
- 27 -
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ButtonDescription
When watching TV, press to switch to Art mode. In Art mode, press to switch to watching TV.
(Power)
(Voice recognition)
(Virtual numeric pad)
4 Color button
Press and hold to turn off the TV completely.
Runs Voice Interaction. Press the button, say a voice command, and then release the button
to run Voice Interaction. When pressed once, the guide to Voice Interaction appears.
Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values.
Select numbers and then select Done to enter a numeric value. Use to change the channel,
enter a PIN, enter a ZIP code, etc.
If the Color Button appears with a number strip on the screen, select the Color Button and
then select a specific color by using the directional pad (up/down/left/right). Use this to
access additional options that are specific to the feature in use.
Use these colored buttons to access additional options that are specific to the feature in use.
" These buttons are not available in the U.S.A. and Canada.
Directional pad (up/
down/left/right)
Select
(Return)
(Smart Hub)
(Play/pause)
VOL (Volume)
CH (Channel)
Moves the focus.
Selects or runs a focused item. When pressed while you are watching content, detailed
program information appears.
Press to return to the previous menu. When pressed for 1 second or more, the running
function is terminated. When pressed while you are watching a program, the previous
channel appears.
Press to return to the Home Screen.
Press in Art mode to switch to TV mode.
When pressed, the playback controls appear. Using these controls, you can control the
media content that is playing.
Move the button up or down to adjust the volume. To mute the sound, press the button.
When pressed for 1 second or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen, press the
button.
Press and hold the button up or down to quickly change the channel.
"Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless
environmental conditions.
"The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"This function may not be supported depending on the model or geographical region.
"To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must configure universal remote control for the device. For more information, refer to "Controlling External Devices with
the Samsung Smart Remote - Using the Universal Remote."
"To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+),
connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-
CEC)."
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Connecting to the Samsung Smart Remote
Pair the TV with the Samsung Smart Remote.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press
and hold the and buttons simultaneously for 3 seconds or more.
"Availability depends on the specific model.
Controlling External Devices with the Samsung Smart Remote Using the Universal Remote
Control the TV and connected external devices with the Samsung Smart Remote.
SourceUniversal Remote
You can control external devices connected to the TV using the remote control. To control external devices, register
them by following the instructions on the screen.
"Availability depends on the specific model.
"You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
"Certain external devices connected to the TV may not support the universal remote feature.
"Do not place any obstacles in front of an external device. It may cause signals from the remote control to be transmitted
improperly.
"The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).
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Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus
"To view the user agreement and privacy policy, you must be logged in to your Samsung account.
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Using the APPS Service
Download and run various apps from Smart Hub.
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"To use this feature, the TV must be connected to the Internet.
"When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ
with the geographical area.
APPS
Editor's Choice
Most Popular
"The image on your TV may differ from the image above depending on your model and geographical area.
1
Selecting Sign In displays the Samsung Account screen on which you can create a Samsung account or log in to the
system.
Sign In
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2
You can search for available apps.
App Search
3
You can manage the installed apps.
Settings
Installing and running an app
Installing an app
Move to the app you want to install, and then press the Select button. The detailed information screen appears.
1.
Select Install. When the installation is complete, you can run the app immediately.
2.
"You can view installed apps on the Settings screen.
"When the TV's internal memory is insufficient, you can install an app on a USB device.
"You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
"You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App.
The icons below appear within the selected app's icon and indicate the following:
● : The app is installed on a USB device.
● : The app has a password.
● : The app is installed.
● : The app needs to be updated.
● : The app supports Smart View.
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Managing purchased or installed apps
Select Settings on APPS. You can manage installed apps.
Settings
Delete
Add to Home
Lock
Move
Reinstall
View Details
Auto Update : On
"The image on your TV may differ from the image above depending on your model and geographical area.
Removing an app
1
Select an app to delete.
1.
Select Delete. The selected app is deleted.
2.
"Ensure that the related app data is also removed when you remove an app.
Adding apps to the Home Screen
2
Select an app to add.
1.
Select Add to Home.
2.
After the Home screen appears, move the selected app to the desired location.
3.
Press the Select button. The selected app is added to the Home Screen.
4.
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Locking and unlocking apps
3
Select an app to lock or unlock.
1.
Select Lock/Unlock. The selected app is locked or unlocked.
2.
"To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in SettingsGeneral
System Manager Change PIN.
Moving apps
4
Select an app to move.
1.
Select Move.
2.
Move the app to the desired location.
3.
Press the Select button.
4.
"This function is not available on certain models in specific geographical areas.
Reinstalling an app
5
Select the app to install again.
1.
Select Reinstall. Reinstallation starts.
2.
Checking the app information details
6
Select the app to check.
1.
Select View Details.
2.
The app information screen appears.
3.
Automatically updating apps
7
Installed apps can be automatically updated. If you do not want apps automatically updated, set Auto Update to Off.
"Automatic update is enabled only when the TV is connected to the Internet.
Rating apps
You can rate an app on the detailed information screen using the left or right directional button on the remote.
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Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual
SettingsSupportOpen e-Manual
You can view the embedded e-Manual that contains information about your TV's key features.
"Alternatively, you can download a copy of the e-Manual from Samsung's website.
"Words in blue (e.g., Picture Mode) indicate a menu item.
Using the buttons in the e-Manual
● (Search)
● (Index)
● (Recently Viewed Topics)
● (Try Now): Allows you to access the corresponding menu item and try out the feature right away.
● (Link): Allows you to access the corresponding reference page.
"Some menu screens cannot be accessed from the e-Manual.
Using the Internet
Surf the Internet on your TV.
Internet
"When you select Internet, you can see recently viewed web sites or featured recommendations. When you select a
desired web site, you can get immediate access to it.
"You can use the Internet more easily after connecting a keyboard and mouse.
"You can scroll web pages with the Directional pad.
"The web pages may differ from those on a PC.
"For more information about the Internet, refer to "Read Before Using the Internet."
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Playing pictures/video/music
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
Source Connected Device
Samsung USB
Samsung USB
Filter By : AllSort By : TitleOptions
"The image on your TV may differ from the image above depending on your model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV.
Try Now
"You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video, or Music Files."
"To connect the TV to a computer, refer to "Connecting a Computer."
"Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
"To connect the TV to a mobile device, refer to "Connecting a Mobile Device."
You can use the following functions on the media content list screen of a storage device.
Filter By
1
Filters the media content by type of media. (music, photo, video, recorded contents, etc.)
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Sort By
2
Sorts the content list by title, date, or channel.
Options
3
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is
reloaded.
"You can delete only the recorded content. To delete content, change the Filter By option to Recorded.
Playing media content
Playing multimedia content on PC or mobile device
Select a device with media content in Source. The media content list in the device appears.
1.
Select a media content item from the list. The content is played.
2.
"For more information about buttons, refer to "Buttons and functions available while playing multimedia content."
"The content may not be played depending on the encoding method or file format. Furthermore, several functions may be
restricted.
"Content on devices connected to the TV via your network may not play smoothly due to the network communication
problems. If this occurs, use a USB device.
"For more information about connection to PC, refer to "Connecting a Computer."
"For more information about connection to mobile device, refer to "Connecting a Mobile Device."
Playing multimedia content on USB device
Connect a USB device to the USB port. A pop-up message appears that lets you move easily to the multimedia
1.
content list on the device.
Select a content item to play from the list. The content is played back.
2.
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Using the Music Service
This service is a music service app that recommends songs.
Music
Music
Featured
"The image on your TV may differ from the image above depending on your model and geographical area.
This service is a music service app that works with other music apps to recommend songs. You can search for and
hear songs that you want. If you select a song, an associated app is run to play the song.
"This function may not be supported depending on the geographical region.
Search
1
You can search for music that you want.
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Using the Sports Service
This service displays information about your favorite sports teams.
Sports
Sports
On Now
Upcoming
"The image on your TV may differ from the image above depending on your model and geographical area.
This service displays the match or game schedules of your favorite sports teams and the results.
"This function may not be supported depending on the geographical region.
Search
1
You can search your favorite sports teams.
Settings
2
You can set your favorite sports teams and events. You can also activate the notification service that shows the
match schedules and results of the selected teams.
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Using the TV PLUS Service
View movies, dramas, and TV shows.
TV PLUS
You can use the TV PLUS app to view movies, dramas, and TV shows.
Continue Watching
"The image on your TV may differ from the image above depending on your model and geographical area.
"To use this feature, the TV must be connected to the Internet.
Search
1
You can search for movies, dramas, and TV shows you want to view.
Settings
2
You can check your account, payments, and purchases.
●Account and Payment
You can check your Samsung account and your payments for paid content.
●Link UltraViolet™
To purchase content with the TV PLUS app, you must have an UltraViolet™ account. If you already have an
account, enter your account information to continue to use the service. If not, follow the instructions on the
screen to create an account.
●Transaction History
You can check the content that you purchased with the TV PLUS app.
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Using Voice Interaction
Speak into the microphone on your Samsung Smart Remote to control your TV.
"Availability depends on the specific model.
Running Voice Interaction
Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.
The TV recognizes the voice command.
"When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in the
Guide.
"During voice analysis, the system cannot receive voice commands.
"SMART HUB""HDMI""USB"
●If you say an accessibility-related command such as caption or voice guide, the command is applied directly
and you will show an notification that the function is operating.
●When playing back media content, you can execute commands such as "Play," "Pause," "Stop," "Rewind," and
"Fast Forward."
"The function does not operate for all apps.
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●You can set the timer with the command "Sleep reservation in 30 minutes."
●To change the source, say "HDMI," "TV," or "USB."
●To change the picture mode, say "Movie Picture Mode" or "Set Picture Mode to Standard."
●To search, say "Search ****" or "Search **** in YouTube."
●To view Help, say "Help," "What can I say" or "User guide."
"The supported language may differ by geographical region.
"When you press the button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in
the Guide.
Read Before Using Voice Interaction
Precautions for voice interaction
●To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung
account."
●The supported voice interaction languages and features may differ by geographical region.
●If the language set differs from the language of your country, some features are not available.
●The function is available only when the TV is connected to the Internet.
●Voice interaction is available only on TVs that support it and come with remote controls that have a
microphone.
●Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
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●Searched results may not provide complete results.
●You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
●To change the current channel by saying channel names as voice commands, you must finish Set Up Service
Provider. ( Settings General Start Setup)
●To use the voice text input function and Smart search function, you must consent to provisions allowing third
parties to collect and use your voice data.
●To use the interactive voice interaction function, you must
–Agree to Smart Hub's Terms of Use
–Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
–Consent to the collection and use of personal information for the voice interaction-based service.
Requirements for using voice interaction
●The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
●The optimal volume for voice commands is between 75 dB and 80 dB.
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TV Viewing
You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite
channel lists.
Viewing Broadcast Information at a Glance
See an overview of each channel's program lineup.
Using the guide
Live TVGuideTry Now
Guide
"The image on your TV may differ from the image above depending on your model and geographical area.
In the Guide, you can see the daily program schedules for each broadcaster, see program information, choose a
program to watch, and set up a schedule viewing or recording.
In the Guide, you can see only the TV programs scheduled after the current time.
"The Guide also appears when you press the CH button while watching TV.
"To see information about analog channels and use the analog channel functions of the Guide, you must finish the service
provider settings in initial setup.
"To view the Guide, you must first set the TV's clock (SettingsGeneralSystem ManagerTimeClock).
Channel ListRecordings
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To start Scheduled viewing, Scheduled recording, and other function for a program listed in the Guide, first move the
cursor to it and then operate the remote control as follows:
–For a program currently being broadcast: Press and hold the Select button.
–For a program scheduled to be broadcast: Press the Select button.
–To move to the Channel Filter or Schedule Manager screen: Press the button.
●Record: You can make a recording of a current program.
"This function is not available in the U.S.A. and Canada.
●Timeshift: The current broadcasting program you are viewing is automatically saved on a USB device so that
you can play, pause, rewind, fast forward, slow rewind, slow forward, and even perform slow motion on the
program like a DVD title.
●Schedule Viewing: You can schedule viewing of a broadcast scheduled program.
"For more information about watching or Schedule Viewing, refer to "Setting Up a Schedule Viewing."
●Schedule Recording: You can schedule recording of a broadcast scheduled program.
"This function is not available in the U.S.A. and Canada.
"For more information about recording or Schedule Recording, refer to "Recording Programs."
●Edit Recording Time: You can change the start and end times of scheduled program recordings.
"This function is not available in the U.S.A. and Canada.
●Stop: You can stop the recording or Timeshift function that is currently running.
●Cancel Scheduled Viewing / Cancel Scheduled Recording: You can cancel scheduled viewings or recordings.
●View Details: You can see detailed information about the selected program. The information may differ with
the broadcast signal. If information is not provided with the program, nothing appears.
●Channel Filter: You can select a channel filter from a filter list to see a list of channels filtered accordingly.
●Schedule Manager: You can see the Recording & Schedule Manager screen.
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Recording Programs
Record a current or upcoming program using a USB device instead of a video recorder.
"This function is not available in the U.S.A. and Canada.
"Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for
more information.
"You can record only the programs that have been received through an antenna.
"The appears next to the programs and channels scheduled for recording.
"If you go to Live TV while no USB device is connected, the Schedule Manager screen appears in place of the
Recordings screen.
Recording programs
Using the instant and schedule recording options from the guide screen
●Instant Recording
Select a live program from the Guide, press and hold the Select button, and then select Record from the popup menu to start recording immediately.
●Schedule Recording
Select a program scheduled to be broadcast, press the Select button, and then select Schedule Recording to
set up a schedule recording of the scheduled program.
Using the instant and schedule recording options while watching a program
●Instant Recording
If you select Record after pressing the button while watching a broadcast, recording starts.
●Schedule Recording
Press the Select button while watching a program to display the program info window. Use the left or right
directional button to select a scheduled program. Press the Select button, and then select Schedule Recording
to set up a schedule recording of the scheduled program.
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Scheduling a video recording after entering the date and time
Live TVRecordingsSchedulesAdd Recording
To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the
broadcast program to record, and then select Save.
"Check the current time in SettingsGeneralSystem ManagerTimeClock.
Managing the schedule recording list
Live TVRecordingsSchedules
You can change scheduled recording information or cancel scheduled recordings.
"You can schedule up to 30 recordings or viewings at once using Schedule Recording and Schedule Viewing.
Setting the Schedule Recording Time
Live TVRecordingsSchedulesEdit
You can set the start and end times for a schedule recording. You can set the start time up to 10 minutes before the
program starts and the end time up to 10 minutes after the program ends.
Canceling a schedule recording
Live TVRecordingsSchedulesDelete
Checking scheduled recordings
Live TVRecordingsSchedulesView Details
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Viewing recorded programs
Live TVRecordingsRecordings
Select a file containing a recording from the list. The file is played back.
"Buttons that appear may differ depending on the file being played. For more information about control buttons, refer to
"Buttons and functions available while recording a program or Timeshift."
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
"The appears next to programs that have been configured for a schedule viewing.
"To set up a schedule viewing, you must first set the TV's clock (SettingsGeneralSystem ManagerTime
Clock).
Setting up a schedule viewing for a channel
Using the schedule viewing options from the guide screen
On the Guide screen, select a program you would like to view, press and hold the Select button, and then select
Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options in the program info window
Press the Select button while watching TV. The Program Info window appears. Select a program that will be
broadcast using the left or right directional buttons. Press and hold the Select button, and then select Schedule
Viewing to schedule viewing of that program.
Using schedule viewing to view programs at a specified time on a specified date
(U.S.A and Canada) Live TVSchedule ManagerAdd Viewing
(Other countries) Live TVRecordingsSchedulesAdd Viewing
To schedule a viewing, set the values for Antenna, Channel, Repeat, Date and Start Time of the broadcast program to
view, and then select Save.
"Check the current time in SettingsGeneralSystem ManagerTimeClock.
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Editing a schedule viewing
(U.S.A and Canada) Live TVSchedule Manager
(Other countries) Live TVRecordingsSchedules
"You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
Setting the Schedule Viewing Time
(U.S.A and Canada) Live TVSchedule ManagerEdit
(Other countries) Live TVRecordingsSchedulesEdit
You can set the start time of a schedule viewing. The start time can be set up to 10 minutes before the program
starts.
Canceling a schedule viewing
(U.S.A and Canada) Live TVSchedule ManagerDelete
(Other countries) Live TVRecordingsSchedulesDelete
Checking scheduled viewings
(U.S.A and Canada) Live TVSchedule ManagerView Details
(Other countries) Live TVRecordingsSchedulesView Details
Using Timeshift
Play, pause, or rewind live TV.
You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try
Now
To activate the Timeshift function while watching TV, press the button and then select Timeshift, or press the
button.
"This function is not available in the U.S.A. and Canada.
"When the Timeshift function is running, some functions are not available in SettingsBroadcasting.
"To use Timeshift, you must connect a USB device for recording.
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"Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and
Timeshift Functions."
"For more information about control buttons, refer to "Buttons and functions available while recording a program or
Timeshift."
Buttons and functions available while recording a program or Timeshift
"This function is not available in the U.S.A. and Canada.
"The available buttons and functions may differ with the functions.
If you press the down directional button, the following buttons appear.
●Edit Recording Time
You can set for what period of time the program will be recorded.
"This function is only available when a program is being recorded.
●Record
You switch from the Timeshift function to the recording function. When switching to the recording function,
you can include the content recorded by the Timeshift function in the new recording.
"This function is only available when the Timeshift function is running.
●Go to Live TV
Select to return to the current scenes of the program when the recording or Timeshift function is playing its
past scenes.
●Stop Recording / Stop Timeshift
Ends the recording or Timeshift function.
●Info
Displays the program info window for the program on which the recording or Timeshift function is working.
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●Pause / Play
You can use the following functions when the video is paused. (Note that with the video paused, the TV does
not play audio.)
–Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by
selecting the or button. To increase the rewind or forward speed in slow mode up to 3 times, select
the button repeatedly. To return to normal speed, select the button.
"When the Slow Rewind function is activated, you can view the difference between the current recording time
and the current rewind time.
–Jump Backward / Jump Forward: Allows you to move backward or forward by 10 seconds in the video by
selecting the left or right directional button in the playback control bar.
"When the Jump Backward function is activated, you can view the difference between the current recording time
and the current rewind time.
●Rewind / Fast Forward
"This function is not available while you are watching a program that is currently being broadcast.
Using the Channel List
Change the channel or check programs on other digital channels.
Live TVChannel List
Using the Channel List, you can change the channel or check programs on other digital channels while watching TV.
The Channel List screen contains the following icons:
● : A favorite channel
● : A locked channel.
If you press the right directional button when viewing the Channel List screen, you can use the following functions:
●All Channels
Displays the channels that the TV found during the Auto Program channel search.
●Favorites
Displays favorites lists 1 to 5.
●Air or Cable
Allows you to select Air or Cable as the DTV mode. Air is suitable for homes equipped with separate, over-theair antennas. Cable is suitable for homes that subscribe to a local cable-service. You do not need to use this
function if your TV is connected to a cable or satellite box.
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Editing channels
Edit the channels stored on your TV.
Live TVChannel ListAll ChannelsEdit Channels
The Edit Channels screen contains the following icons:
● : A favorite channel
● : A locked channel.
Re-registering and deleting a channel
Removing registered channels
To remove a channel, select it, and then select Delete.
Adding back removed channels
You can add back removed channels from the Edit Channel list only. Removed channels are displayed in gray in the
All Channels list. To display the Edit Channel list, select Live TV Channel List All Channels Edit Channels.
Then, to add back a removed channel, select it, and then select Restore.
Editing registered channels
You can access the following options by selecting All ChannelsEdit Channels:
Changing a channel name
After selecting a channel to change in Edit Channels, select Rename Channel to change the channel name.
"This function is only available for selected channels.
"This function is available for analog channels only.
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Using Program Rating Lock
SettingsBroadcastingProgram Rating Lock SettingsTry Now
This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however,
block programs originating from external sources, such as Blu-ray players, DVD players, or USB files.
Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN to
watch a blocked program. The default PIN is 0000. To change the PIN, go to SettingsGeneralSystem
Manager Change PIN.
"Program Rating Lock Settings may not be supported depending on your input signal.
"For more information about how to set your password, refer to "Setting up a password."
"For more information about the rating system of different countries, refer to "Blocking programs based on their TV Rating."
Watching blocked / restricted programs
To watch a blocked program, enter the PIN when requested.
When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock Settings
blocks it. Enter the PIN to unblock the program when a message appears requesting the code.
Creating a Personal Favorites List
Designate frequently watched channels as favorite channels.
Favorite channels are highlighted in the Edit Channels and All Channels screens with the symbol.
Registering channels as favorites
Live TVChannel List
Press the right directional button on your remote control.
1.
Select Favorites.
2.
Select one of the five favorites lists.
3.
Move to Edit Favorites.
4.
Select a channel to add to the favorites list.
5.
Select . The selected channel is registered in the favorites list.
6.
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Viewing and selecting channels on Favorites lists only
Live TVChannel List
Press the right directional button on your remote control.
1.
Select Favorites.
2.
Select the desired list among the five favorites lists on the screen. The channels in the selected favorites list
3.
appear.
"Only favorites lists that contain registered channels will display channels.
Editing a Favorites List
Edit a favorites channel list.
Live TVChannel List
After pressing the right directional button on your remote control, select FavoritesFavorites 1 - Favorites 5Edit
Favorites. The Edit Favorites screen appears.
Adding channels to favorites list
Select channels to add and select the icon. The selected channels are added to favorites list.
Removing channels from a favorites list
Select channels in a favorites list, and then select the button.
Rearranging a favorites list
Select one or more channels, and then select Change order. The Change order highlight appears. Press the up/down
directional buttons to indicate the new location for the channels. Press the Select button to set the channels into
their new location.
Renaming a favorites list
Select the favorites list you want to rename, and then select Rename Favorites. Enter a new name using the on-
screen keyboard that appears, and then select Done.
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TV-Viewing Support Functions
Use the functions that are available while watching TV.
Changing the broadcast signal
Live TVChannel List
After pressing the right directional button on your remote control, select Antenna to choose Air or Cable.
"You do not need to use this function if your TV is connected to a cable or satellite box.
Scanning for available channels
SettingsBroadcastingAuto Program
"Do not use this function if your TV is connected to a cable or satellite box.
"If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned channels.
Configuring advanced broadcasting audio settings
SettingsBroadcastingAudio Options
Audio Options functions differently for analog and digital channels.
"This function is not available on certain models in specific geographical areas.
Selecting a Language
SettingsBroadcastingAudio OptionsPreferred Language
This is the language you will hear while watching TV if the language is included in the broadcast signal.
You can change the settings for the picture and the sound according to your preference.
Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
SettingsPicturePicture ModeTry Now
You can select the Picture Mode that provides the best viewing experience.
●Dynamic
Makes the picture brighter and clearer in bright viewing environments.
●Standard
Is the default mode suitable for general viewing environments.
●Natural
Reduces eye strain for a comfortable viewing experience.
●Movie
Is suitable for watching TV or movies in a dark room.
Configuring advanced picture settings
SettingsPictureExpert SettingsTry Now
Configure the screen settings to your taste by using the following functions:
●Backlight
●Brightness
●Contrast
●Sharpness
●Color
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●Tint (G/R)
●Apply Picture Settings
●Digital Clean View
●Auto Motion Plus Settings
"When LED Clear Motion is set to On, the screen appears darker than when it is Off.
●Local Dimming
"This function is not available on certain models in specific geographical areas.
●Contrast Enhancer
●HDR+ Mode
Automatically provide an optimal HDR effect based on the video source.
The HDR (High Dynamic Range) technology implements video images that are very similar to the images seen
through human eyes by finely adjusting the contrast of the source.
"This function is only available on certain models in specific geographical areas.
●Film Mode
"This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
●Color Tone
"Cool and Standard are only available when Picture Mode is set to Dynamic.
"Color Tone is only available when the TV is connected to a computer via an HDMI-to-DVI cable.
●White Balance
●Gamma
●RGB Only Mode
●Color Space Settings
●Reset Picture
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Setting the Viewing Environment for External Devices
You can optimize the TV for viewing specific video formats.
Playing games on an optimized screen
SettingsGeneralExternal Device ManagerGame Mode
You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a
PlayStation™ or Xbox™.
"The game mode is not available for normal TV viewing.
"The screen may shake somewhat.
"When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
"To use a different external device on the same port, remove the game console connection, turn off Game Mode, and then
connect the external device to the port.
Viewing UHD videos
SettingsGeneralExternal Device ManagerHDMI UHD Color
If an external UHD player is connected to the TV, use the HDMI UHD Color function to convert the TV's HDMI
connector to a mode optimized for the UHD 50P/60P signals.
"When you set the HDMI connection to On, the TV screen flickers.
"The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the
HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. For more
information, refer to "Supported Resolutions for UHD Input Signals."
"When you connect the TV to an external device that supports only the UHD 24 or 30 Hz frequency or any FHD frequency, the
HDMI UHD Color function may not be available. In this case, set HDMI UHD Color to Off.
Using HDMI black level
SettingsGeneralExternal Device ManagerHDMI Black Level
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colors
generated by external devices connected to the TV via an HDMI cable.
"This function is only available when the input signal, connected to the TV via an HDMI connector, is set to RGB444.
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Registering the TV as a DivX-certified device (watching for pay DivX movies)
SettingsGeneralExternal Device ManagerDivX® Video On Demand
"Digital Rights Management (DRM) is a technical security mechanism that protects the content provider's copyright.
"You can watch recorded movies or free DivX movies without registration.
"Visit the DivX website (http://www.divx.com) and log in to your user account before registering the TV as a DivX-certified
device. If you do not have an account, create one.
Picture Support Functions
Configure the picture settings for your TV.
Changing the picture size
SettingsPicturePicture Size SettingsPicture SizeTry Now
You can change the size of the picture displayed on the TV screen.
●16:9 Standard
●Custom
●4:3
[
Do not watch your TV in 4:3 mode for extended periods of time. This can cause the black bars, which appear
at the top, bottom, left, and right sides of the screen in 4:3 mode, to "burn in" and appear as temporary or
permanent after images on the screen. If the TV is used for commercial or non-normal consumer use, then
damage to the screen caused by screen "burn in" is not covered by your Warranty.
"Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer to "Picture
sizes and input signals."
Fitting the picture to the screen
SettingsPicturePicture Size SettingsFit to Screen
"The availability of this function depends on the Picture Size.
"The availability of this function depends on broadcasting signals.
Adjusting the picture size and/or position
SettingsPicturePicture Size SettingsZoom and Position
"This function is available only if Picture Size is set to Custom.
"To change the picture position on analog channels, first enlarge the picture and then change the position.
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Adjusting the Sound Quality
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
SettingsSoundSound ModeTry Now
You can select a favorite sound mode suitable for the content type or the listening environment.
●Standard
●Optimized
●Amplify
Configuring advanced sound settings
SettingsSoundExpert SettingsTry Now
You can personalize the sound quality by adjusting the following settings.
●Balance
●Equalizer
●HDMI Input Audio Format
●Digital Output Audio Format
"If you use a receiver that does not support Dolby Digital Plus, you will hear no sound if you select Dolby Digital+.
●Audio Delay
●Sound Feedback
●Reset Sound
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Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
SettingsSoundSound OutputTry Now
You can select which speakers the TV uses for audio output.
"External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some
sound menus are not supported.
Listening to the TV through Bluetooth devices
SettingsSoundSound OutputSpeaker List
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. For more
information on pairing, refer to the Bluetooth audio device's operating manual.
"This function is not available on certain models in specific geographical areas.
"If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
"When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use
this pop-up window to activate/deactivate the Bluetooth audio device.
"The sound quality may be affected by the condition of the Bluetooth connection.
"Before using a Bluetooth audio device, refer to “Read Before Using Bluetooth Devices."
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Listening to the TV through a Multiroom speaker
For more information about connection and usage, refer to the user manual of the multiroom audio device.
"This function is not available on certain models in specific geographical areas.
Using the surround effect function and Multiroom speakers to create a surround sound
configuration
SettingsSoundWi-Fi Speaker Surround SetupTry Now
If you've connected one or more multiroom speakers to the TV, you can create an optimal sound set up by
configuring the surround effect settings. You can select any of the Multiroom speaker configurations, with or without
a sound bar.
After you have configured the surround effect, you can hear the TV's audio through the Multiroom speaker(s).
"The Surround Setup function is only available when at least one Samsung Multiroom Link compatible speaker is connected
to the TV.
"The Multiroom Link function is deactivated when you activate Smart View (Screen Mirroring).
"The audio from the secondary device(s) may lag behind the audio and video of the main device that is playing the source
content.
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System and Support
You can configure system and support settings such as time, screen burn protection, software update, etc.
Setting the Time and Using the Timer
Set the current time and use the timer function.
Setting the current time
SettingsGeneralSystem ManagerTime
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV
anytime.
You must set the clock in the following cases:
●The power cable is disconnected and then connected.
When Clock Mode is set to Manual, you can directly enter the current time. Select the date and time by using the
directional buttons on the remote control.
Using the timers
Using the sleep timer
SettingsGeneralSystem ManagerTimeSleep Timer
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer
to up to 180 minutes to automatically turn off the TV.
Turning off the TV using the off timer
SettingsGeneralSystem ManagerTimeOff Timer
You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has
been set.
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Using the Screen Burn Protection and Energy Saving Functions
Protect the screen from screen burn-in and reduce the TV's energy consumption.
Preventing screen burn
SettingsGeneralSystem ManagerAuto Protection Time
Still images can leave burned-in after-images if left on the screen for a long period of time. If a still image continues
for two hours, the screen burn protection function can be activated automatically to protect the screen from burned-
in after-images.
Reducing the energy consumption of the TV
SettingsGeneralEco SolutionTry Now
You can adjust the brightness level of the TV, reduce overall power consumption, and prevent overheating.
●Ambient Light Detection
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power
consumption. If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level,
you can select Minimum Backlight to manually adjust the minimum screen brightness.
●Minimum Backlight
When the Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV
screen to consider the brightness level of the surroundings. This function acts only when the value is less than
the setting in SettingsPictureExpert SettingsBacklight.
●Power Saving Mode
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
●Motion Lighting
Adjusts the brightness in response to on-screen movements to reduce power consumption.
●Auto Power Off
Automatically turns off the TV to reduce unnecessary power consumption if there is no operation for 4 hours.
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Updating the TV’s Software
View your TV's software version and update it if necessary.
SettingsSupportSoftware UpdateTry Now
Updating the TV’s software to the latest version
[
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
SettingsSupportSoftware UpdateUpdate Now
"Updating from the Internet requires an active Internet connection.
Updating through a USB device
SettingsSupportSoftware UpdateUpdate Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
SettingsSupportSoftware UpdateAuto Update
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
"This function may take a longer time if another network function is running concurrently.
"This function requires an Internet connection.
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Protecting the TV from Hacking and Malicious Code
Protect your TV from hacking attempts and malicious code.
SettingsGeneralSystem ManagerSmart Security
You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet.
Scanning the TV and connected storage for malicious code
SettingsGeneralSystem ManagerSmart SecurityScan
If malicious code is found, the results of the scan will appear on the screen. This result window displays all malicious
code found. You can quarantine (isolate) the code. Quarantining prevents it from executing.
Select all the malicious code to quarantine.
1.
Select Isolate. The selected malicious code is relocated to the Isolated List.
2.
"The Isolated List displays all quarantined malicious codes.
Using Other Functions
View other functions.
Running the accessibility functions
SettingsGeneralAccessibilityTry Now
The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts,
press and hold the Volume button for 1 second or more. You can easily turn on or turn off the functions such as Voice
Guide, Video Description, High Contrast, Enlarge, Learn TV Remote, Learn Menu Screen, Caption, Multi-output
Audio, etc.
"Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
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Enabling voice guides for the visually impaired
SettingsGeneralAccessibilityVoice Guide Settings
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this
function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust,
information on current and upcoming programs, schedule viewing, other TV functions, various content in the Web
Browser, and in Search.
"The Voice Guide is provided in the language that is specified on the Language screen. However, some languages are not
supported by Voice Guide even though they are listed in the Language screen. English is always supported.
Changing the volume, speed, and pitch of the Voice Guide
You can configure the volume, speed, pitch, and level of the Voice Guide.
Enabling audio for the video description function
SettingsGeneralAccessibilityVideo Description
You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This
function is only available with broadcasts that provide this service.
White text on black background (high contrast)
SettingsGeneralAccessibilityHigh Contrast
You can change major service screens to white text on a black background or change the transparent TV menus to
opaque so that text can be more easily read. To activate this function, set High Contrast to On.
Enlarging the font (for the visually impaired)
SettingsGeneralAccessibilityEnlarge
You can enlarge the size of the font on the screen. To activate, set Enlarge to On.
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Learning about the remote control (for the visually impaired)
SettingsGeneralAccessibilityLearn TV Remote
This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control.
When this function is activated, you can press a button on the remote control and the TV will tell you its name. To
return to the previous screen, press the button twice. To exit, press and hold the button.
"This function is only available in the U.S.A. and Canada.
"This function is only available when Voice Guide is enabled.
Learning about the TV menu
SettingsGeneralAccessibilityLearn Menu Screen
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
(Analog channels only) Operates in either analog TV channel mode or when a signal is supplied from an
external device to the TV. (Depending on the broadcast signal, the analog caption function may or may not
work with digital channels.)
You can change the font color, background color, and size settings.
"The foreground and background colors and opacity settings cannot be the same.
Listening to the TV through Bluetooth devices (for the hearing impaired)
SettingsGeneralAccessibilityMulti-output Audio
You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active, you can
set the volume of the Bluetooth devices higher than the volume of the TV speaker.
"This function is not available on certain models in specific geographical areas.
"When you connect Bluetooth devices to the TV, Multi-output Audio is activated. For more information about connecting
Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth devices."
Configuring advanced system settings
SettingsGeneralSystem ManagerTry Now
Changing the menu language
SettingsGeneralSystem ManagerLanguage
Setting up a password
SettingsGeneralSystem ManagerChange PIN
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is 0000.
"If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the
remote control in the order shown to reset the PIN to 0000.
On the Samsung Smart Remote: VOL → Volume Up → → Volume Down → → Volume Up → .
On the standard remote control: → () (Volume Up) → RETURN → () (Volume Down) → RETURN → () (Volume Up)
→ RETURN.
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Enabling/Disabling the front indicators
SettingsGeneralSystem ManagerLight Effect
"The color of the TV's indicator lights may differ by the model.
"This function is not available on certain models in specific geographical areas.
Checking Notifications
SettingsGeneralSystem ManagerView Notifications
You can view the list of event messages generated by the TV. View Notifications appears on the screen when events
such as an update release for an app or a Samsung account login/logout occurs.
"To delete all notifications, select Delete All.
"To check the SMART TV's service notifications on the Internet, select Service Notice.
Using the TV as a display model (for retail stores)
SettingsGeneralSystem ManagerUsage Mode
You can turn the TV into a display model for retail environments by setting Usage Mode to Retail Mode.
"For all other uses, select Home Mode.
"With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time.
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Checking digital channel signal info and strength
SettingsSupportSelf DiagnosisSignal Information
"If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna
for increased signal strength and improved HD channel reception.
Restoring the TV to the factory settings
SettingsSupportSelf DiagnosisReset
You can restore all TV settings (excluding the Internet and network settings) to the factory defaults.
Select Reset. The security PIN entry window appears.
1.
Enter the security PIN, and then select Yes. All settings are then reset. The TV turns off and on again
2.
automatically and displays the Setup screen.
"For more information on Setup, refer to the user manual that came with the TV.
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Troubleshooting
If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not
addressed in the Troubleshooting section, contact the Samsung Call Center.
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
SettingsSupportRemote ManagementTry Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have
a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the
web. You can also turn Remote Management on and off.
"This function requires an Internet connection.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset on your TV
●Install recommended firmware updates
How does Remote Support Work?
You can easily have a Samsung Tech service your TV remotely:
Call the Samsung Contact Center and ask for remote support.
1.
Open the menu on your TV and go to the Support section.
2.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
3.
provide the PIN number to the agent.
The agent will then access your TV.
4.
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Finding the contact information for service
SettingsSupportAbout This TVTry Now
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's
software version, information about Smart Hub, and other information you may need to get service support from a
Samsung call agent or the Samsung website.
"You can also view information by scanning the QR code of your TV.
"You can also start this function by pressing and holding the button for 5 or more seconds.
Requesting service
SettingsSupportRequest SupportTry Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule AppointmentSend. Your service request will be
registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.
"You must agree to the terms and conditions for the service request.
"This function is not available in specific geographical areas.
"This function requires an Internet connection.
Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
SettingsSupportSelf DiagnosisTry Now
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also
view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
Smart Hub and TV factory reset functions.
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There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
SettingsSupportSelf DiagnosisStart Picture Test
Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is
caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problemTry this!
If your Samsung Television is flickering or dimming sporadically, you may need to disable some
of the energy efficiency features. Disable Power Saving Mode ( Settings General
General Eco Solution Ambient Light Detection), or Motion Lighting ( Settings
GeneralEco SolutionMotion Lighting).
If the color on your Samsung television screen is not correct or the black and white colors are
off, run Start Picture Test ( Settings Support Self Diagnosis Start Picture
Test).
If the test results indicate that the problem is not caused by the TV, do the following:
● Confirm that the video input connectors are connected to the correct external device video
output connectors.
● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering Off
Problems Powering On
If the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting
the following settings first.
● Select SettingsPictureExpert Settings and adjust the Backlight, Contrast,
Brightness, Sharpness, Color, or Tint (G/R) settings.
If you notice ghosting or blurring on the screen, use the Auto Motion Plus Settings function
(SettingsPictureExpert SettingsAuto Motion Plus Settings) to resolve
the issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency
functions. See if Sleep Timer (SettingsGeneralSystem ManagerTime
Sleep Timer) has been enabled. The Sleep Timer automatically turns the TV off after a
specified period of time. If the Sleep Timer has not been enabled, see if Auto Power Off (
SettingsGeneralEco SolutionAuto Power Off) has been enabled and disable it.
If you are having problems powering on your Samsung television, there are a number of things
to check before calling the service department. Confirm that the TV's power cord is connected
correctly at both ends and that the remote control is operating normally. Make sure that the
antenna cable or cable TV cable is firmly connected. If you have a cable or satellite box, confirm
that it is plugged in and turned on.
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The problemTry this!
Unable to find a Channel
The TV image does not
look as good as it did in
the store.
The picture is distorted.
The color is wrong or
missing.
The color is poor or the
picture is not bright
enough.
If your TV is not connected to a cable or satellite box, run Auto Program ( Settings
Broadcasting Auto Program).
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable or satellite box, upgrade to a digital cable or satellite box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel that
is broadcasting HD content.
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
● Air/Cable Antenna Connection: Try HD channels after running the Auto Program function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a
malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital
channels.
If you’re using a Component connection, make sure that the Component cables are connected
to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen.
Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings.
See if Power Saving Mode ( Settings General Eco Solution Power Saving
Mode) has been enabled.
Try resetting the picture. (SettingsPictureExpert SettingsReset Picture)
There is a dotted line on
the edge of the screen.
The picture is black and
white.
Change Picture Size Settings to 16:9 Standard.
If you are using AV, analog equipment, disconnect the adapter from the Component (Blue)
input jack on the TV and connect it to the AV In (Yellow) input jack.
"If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center
for assistance.
"If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
"If the problem persists, check the signal strength or refer to the external device’s user manual.
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I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
SettingsSupportSelf DiagnosisStart Sound Test
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the
broadcast signal's strength.
The problemTry this!
There is no sound or the
sound is too low at maximum
volume.
The picture is good but there
is no sound.
No sound is heard.
The speakers are making an
odd sound.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.)
connected to your TV.
Set SettingsSoundSound Output to TV Speaker.
If you are using an external device, check the device’s audio output option. (For example,
you may need to change your cable box’s audio option to HDMI if the box connected to your
TV is using an HDMI cable.)
To listen to computer sound, connect an external speaker to the computer’s audio output
connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s power
cable.
Check whether the Digital Output Audio Format is set to Dolby Digital+ in
Settings Sound Expert Settings Digital Output Audio Format. If you are using a
receiver that does not support Dolby Digital Plus, you will hear no sound when you select
Dolby Digital+.
Make sure that the audio cable is connected to the correct audio output connector on the
external device.
For antenna or cable connections, check the signal information. A low signal level may
cause sound distortions.
Run Start Sound Test ( Settings Support Self Diagnosis Start Sound
Test).
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There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problemTry this!
“Weak or No Signal”
displayed in TV mode/
cannot find channel.
The TV is not receiving all
channels.
There are no captions with
digital channels.
The picture is distorted.
The picture quality is low.Select high definition (HD) channels or programs.
Select Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable or satellite box, run Auto Program to search for channels
(SettingsBroadcastingAuto Program).
Confirm that the coaxial cable is securely connected to the TV.
Run Start Setup (SettingsGeneralStart Setup) or Auto Program (
Settings Broadcasting Auto Program).
Go to Caption Settings (SettingsGeneralAccessibilityCaption Settings)
and change the Caption Mode.
Some channels may not have caption data.
The compression of the video content may cause picture distortions. This is especially true
with fast moving pictures from sports programs and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problemTry this!
The "Mode Not Supported"
message appears.
The video is OK but there is
no audio.
Set your PC’s output resolution so it matches a resolution supported by the TV.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required. Note that the
HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit
audio. To listen to the computer sound, connect external speakers to the audio output
connection of the computer.
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The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problemTry this!
The TV cannot connect to
your network or apps (for
Internet compatible models
only).
The wireless network
connection failed.
The wireless network signal
is too weak.
The software update over
the Internet has failed.
Make sure the TV has a network connection (SettingsGeneralNetwork
Network Status).
Contact your Internet service provider.
Confirm your wireless modem/router is on and connected to the Internet.
Position your wireless router, modem router, or access point in a central location. Avoid
putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength. Place the
repeater halfway between your wireless router and your TV.
The most common wireless technology, 802.11g (wireless-G), operates at a frequency of
2.4 GHz. This frequency is widely used by many cordless phones, microwave ovens, baby
monitors, garage doors, and other wireless devices. Reduce interference by not using
or turning off wireless devices that use the 2.4 GHz frequency. Instead, use devices that
communicate via the 5.0 GHz frequency.
Check the network connection status (SettingsGeneralNetwork
Network Status).
If the TV is not connected to a network, connect it to a network.
The upgrade stops if you already have the latest software version.
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
"This function is not available in the U.S.A. and Canada.
The problemTry this!
Check if there is a USB device connected to the TV.
Schedule Recording cannot be
used.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the USB device. The function will not work if there isn't enough
storage space on the USB device.
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Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problemTry this!
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices
only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Anynet+ does not work.
I want to start Anynet+.
Go to Anynet+ (HDMI-CEC) (SettingsGeneralExternal Device Manager
Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Anynet+ may not function when some other functions are active, including Channel Search,
Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn
your TV off and on.
Move the focus to the Anynet+ device at Source, and then press the up directional
button.
Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-
CEC) ( Settings General External Device Manager Anynet+ (HDMI-CEC))
menu to see if Anynet+ (HDMI-CEC) is set to On.
I want to exit Anynet+.
The message "Connecting
to Anynet+ device..." or
"Disconnecting from
Anynet+ device" appears
on the screen.
The Anynet+ device won't
play.
The connected device is
not displayed.
The TV audio is not being
played through the
receiver.
Set Anynet+ (HDMI-CEC) (SettingsGeneralExternal Device Manager
Anynet+ (HDMI-CEC)) to Off.
You cannot use the remote control when the TV is configuring Anynet+ or switching to a
viewing mode. Use the remote control after the TV has completed the Anynet+ configuration or
has switched to a viewing mode.
You cannot use the play function when Start Setup is in progress.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) (SettingsGeneralExternal Device Manager
Anynet+ (HDMI-CEC)) and see if Anynet+ (HDMI-CEC) has been set to On.
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is
connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.
If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please scan for the device again.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that supports
ARC.
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I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problemTry this!
I launched an app, but
it's in English. How can I
change the language?
My application is not
working.
Languages supported by the app may be different from the user interface language. The ability
to change the language depends on the service provider.
Check with the service provider.
Refer to the Help section on the application service provider's website.
My File Won't Play
When files aren't playing, this may help resolve the problem.
The problemTry this!
Some files can't be
played.
This problem may occur with high-bitrate files. Most files can be played back, but you might
experience problems with high-bitrate files.
I Want to Reset the TV
Initialize the settings to factory defaults.
ResetPathDescription
Reset Settings
Reset Smart Hub
Settings
Support Self Diagnosis
Reset
Settings
Support Self Diagnosis
Reset Smart Hub
Resets Picture, Sound, Broadcasting, and all other settings, except
for the network settings, to the default settings.
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart Hub
applications.
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Other Issues
Use these procedures to resolve other issues that may occur.
The problemTry this!
Watching TV for an extended period of time causes the panel to generate heat. The heat
from the panel is dissipated through internal vents running along the top of the TV. The
The TV is hot.
The picture won’t display in
full screen.
bottom, however, may feel hot to the touch after extended use. Children watching TV need
constant adult supervision to prevent them from touching the TV. This heat, however, is not
a defect and does not affect the TV's functionality.
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have
aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
The "Mode Not Supported"
message appears.
The Captions item in the TV
is grayed out.
The TV smells of plastic.This smell is normal and will dissipate over time.
Signal Information under
Self Diagnosis isn't
activated.
The TV is tilted to the side.Remove the base stand from the TV and reassemble it.
The stand is wobbly or
crooked.
The remote control and/or
voice control does not work.
The Broadcasting function
has been deactivated.
The output resolution of the attached device is not supported by the TV. Check the TV's
supported resolutions and adjust the external device’s output resolution accordingly.
When an external device is connected with an HDMI or Component cable, the Caption
function is unavailable. Adjust the caption setting on the external device.
Verify that the current channel is a digital channel.
Signal Information is only available for digital channels.
Make sure the indicator arrows on the stand and stand holder are properly aligned.
The TV ships with protective stickers covering some of the sensors. Make sure all of the
stickers have been removed.
Broadcasting is only available when the Source is set to TV.
Broadcasting cannot be accessed while you watch TV using a cable or satellite box.
Broadcasting cannot be accessed while a recording is in progress or the Timeshift function
is running.
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The problemTry this!
There is an intermittent loss
of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting the TV to a
wall, we recommend using cables with 90-degree connectors.
There are small particles on
the TV's bezel.
PIP is not available.
The settings are lost after
5 minutes or every time the
TV is turned off.
A POP (TV’s internal banner
ad) appears on the screen.
The TV is making a popping
noise.
The TV is making a
humming noise.
This is part of the product’s design and is not a defect.
PIP is available only when an external device is connected with an HDMI or Component
cable. Note that the function is unavailable when the Smart Hub is active.
" This function is not available in the U.S.A. and Canada.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically
reset every 5 minutes.
Change Usage Mode (SettingsGeneralSystem ManagerUsage Mode) to
Home Mode.
Change Usage Mode (SettingsGeneralSystem ManagerUsage Mode) to
Home Mode.
The expansion and contraction of the TV's outer casing may cause a popping noise. This does
not indicate a product malfunction. The TV is safe to use.
Your TV utilizes high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an
exchange or refund.
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Page 98
Precautions and Notes
You can get instructions and information that you must read after installation.
Before Using the Recording and Timeshift Functions
Read these instructions before using Recording and Timeshift.
Before using the recording and schedule recording functions
"Recording is not supported in the U.S.A. and Canada.
●To set up a Schedule Recording, you must first set the TV's clock. Set the Clock (SettingsGeneral
System ManagerTimeClock).
●You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
●Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In
addition, these files cannot be played back on your TV if its video circuit has been replaced.
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives
are not supported.
●USB memory sticks are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the recording
quality level.
●Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if
the available storage space falls below 50 MB while recording is in progress.
●If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions
are in progress, only the recording will stop.
●The maximum recording time is 720 minutes.
●Videos are played according to the TV settings.
●If the input signal is changed while recording is in progress, the screen will go blank until the change is made.
In this case, recording will resume, but will not be available.
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Page 99
●When using the Record or Schedule Recording function, the actual recording may start a second or two later
than the specified time.
●If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external
device, the priority is given to the Schedule Recording.
●Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
●If the Off Timer or Auto Power Off has been set, the TV will override these settings, continue to record, and
turn off after the recording has ended.
Before using the timeshift function
"Timeshift is not supported in the U.S.A. and Canada.
●A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives
are not supported.
●USB memory sticks or flash drives are not supported.
●The total recording capacity may differ with the amount of available hard drive space and the recording
quality level.
●If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions
are in progress, only the recording will stop.
●The maximum amount of time available for the Timeshift function is 90 minutes.
●The Timeshift function is not available for locked channels.
●Time-shifted videos are played according to the TV settings.
●The Timeshift function may be terminated automatically once it reaches its maximum capacity.
●The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.
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Page 100
Read Before Using APPS
Read this information before using APPS.
●Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,
certain features, applications, and services may not be available on all devices or in all territories. Visit http://
www.samsung.com for more information on specific device information and content availability. Services and
content availability are subject to change without prior notice.
●Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by
the service provider for any reason.
●Application services may be provided in English only and available content may differ with the geographical
area.
●For more information about applications, visit the applicable service provider's website.
●An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate
automatically depending on the network environment. If this occurs, check your Internet connection and try
again.
●Application services and updates may become unavailable.
●Application content is subject to change by the service provider without prior notice.
●Specific services may differ with the version of the application installed on the TV.
●An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
●Depending on the service provider's policies, certain applications may not support multitasking.
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