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UN60D7000VFXZA Fast Track Troubleshooting Manual Rev – 8/31/11
Service Bu lletins
History of Pairing with QWERTY Remote and 3D
Main PCB SMPS
LVDS Cable
T-CON
Board
Glasses
Symptom: Customers are asking for replacement
QWERTY remote or Bluetooth 3D glasses, even if they
don’t have defects
Solution: To prevent, call agent can check the history
that customer already paired QWERTY remote and 3D
glasses. Go to menu, support and select ''''Contact
Samsung'''‘ (flagged for history). Even customers reset
TV, history still remains
Support Information
HELP: 1-888-751-4086; 1-866-894-0637 (FE)
GSPN
http://gspn3.samsungcsportal.com/
http://my.plus1solutions.net/clientPortals/samsung
HOT TIPS
Power On Problems: (see page 2)
Video Problems: (see page 3)
Other: If the set loses internet connectivity, the remote control no longer
operates, and the 3D glasses will not link to the set, verify power supply
voltages. If they are normal , replace the main board as that is the only
commonality between all of the failures.
Wi-Fi
Module
FIRMWARE
Be sure to check for latest
SW updates.
N/A
Description:
N/A
-04355N ASSY PCB MAIN;UN60D7000VFXZA
-00488A PRODUCT LCD;LD600DGD-V1,60 INCH,16:9,N-A
-00491A ASSY T CON;60" 240HZ,SHARP
-16787A ASSY STAND P-BASE;PD8000 59
-17116U ASSY CABLE P-FFC;UD7K 60",FFC,474MM,51P,
-18099N ASSY BOARD P-IR;UD6/7K 60",CT5000-8720N,
-18153A ASSY HOLDER P-RING;11 LED-TV
-18232B ASSY BOARD P-TOUCH FUNCTION;UA32D6500,CT
-19958B ASSY STAND P-GUIDE;UD8000 60,SAMEX,PC+G/
-19983E ASSY COVER P-MIDDLE;UD6900 60,MABS(CLEAR
-19988C ASSY STAND P-GUIDE ;UD6500 60
-20054A A SSY SPEAKER P;6OHM,4PIN ,15W,UD7000/8000
-20110A ASSY COVER P-REAR;UD6500 60,AMERICA,PCM,
Description
Be sure to check for
latest parts updates.
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UN60D7000VFXZA Fast Track Troubleshooting Manual Rev – 8/31/11
CN201
Power-Up Sequence (CN201):
1. Standby Voltage: Pin 4 (5Vdc)
2. Power-ON: Pin 2 (Low-Hi voltage transition)
3. Low Voltages: Pin 1, 3, 7, 9, 11, 12, 13
4. Backlight On: Pin 10 (5Vdc)
Forced Backlight-On Mode:
1. Disconnect Power Cord
2. Disconnect wire harness from CN201
3. Re-Connect Power Cord
4. LED Backlight should immediately turn on