Page 1
UN46D6000SFXZA Fast Track Troubleshooting Manual Rev – 12/12/11
Part No.
Description
BN07
LCD
BN81
A/S
BN94
ASSY PCB MAIN;UN40D6000SFXZA
BN96
ASSY GUIDE P
BN96
ASSY BOARD P
FUNCTION&IR;UN46D6000
BN96
ASSY STAND P
BN96
ASSY SPEAKER P;6OHM,4PIN,10W,ENCLOSURE T
BN96
ASSY COVER P
FRONT;UD6000,46,W/W,MABS+PM
BN96
ASSY COVER P
BN96
ASSY CABLE P
BN96
ASSY HOLDER P
BN96
ASSY GUIDE P
BN44
SMPS
Service Bu lletins
N/A
Main PCB
SMPS
LVDS Cable
T-CON
Board
Support Information
HELP: 1-888-751-4086; 1-866-894-0637 (FE)
GSPN
http://gspn3.samsungcsportal.com/
http://my.plus1solutions.net/clientPortals/samsung
HOT TIPS
Power On Problems: (see page 2)
Video Problems: (see page 3)
FIRMWARE
11/13/2011
T-GASAKUC
Ver sion: 1023.2
Be sure to check for latest SW
updates.
Description:
N/A
-01019A
-06436A
-05113J
-16722B
-16729L
-16772B
-16796B
-16837A
-16842L
-18130C
-18153A
-18195A
-00423A
-PANEL;LD460CGC-C3, CLL7CC6,10 BITS,46
-T CON;LD460CGC-C3
-STAND;UD5000-6000,SAMEX,PC,
-TOUCH
-BASE;UD5500,46,TEMPERED GLA
-
-REAR;UD6000,46,UO,PCM,T0.45
-FPCB LVDS;LED120HZ-46INCH,F
-RING;11 LED-TV
-NECK;40,LC650,PETG,HB,TP000
Be sure to check for latest parts updates.
Page 2
UN46D6000SFXZA Fast Track Troubleshooting Manual Rev – 12/12/11
CN201
Power-Up Sequence (CN201):
1. Standby Voltage: Pin 4 (5Vdc)
2. Power-ON: Pin 2 (Low-Hi voltage transition)
3. Low Voltages: Pin 1, 3, 7, 9, 11, 12, 13
4. Backlight On: Pin 10 (5Vdc)
Forced Backlight-On Mode:
1. Disconnect Power Cord
2. Disconnect wire harness from CN201
3. Re-Connect Power Cord
4. LED Backlight should immediately turn on
Page 3
UN46D6000SFXZA Fast Track Troubleshooting Manual Rev – 12/12/11
TROUBLESHOOTING VIDEO PROBLEMS
1. V erify Video Operation
a) Customer Picture Test (models available)
b) “On Screen Display” (If OSD ok, source is
suspected)
c) Substitute with known good Source (external DVD
or Signal Generator)
2. Use Test Patterns in Service Mode
a) Select an active source signal (HDMI preferred).
Test Pattern may rely on signal source to appear.
b) Using customer remote: Mute+1+8+2+Power
c) Using factory remote: Info+ Factory
ON SCREEN FAILURE EXAMPLES:
If Picture & Display errors, its likely a defective
Main Board, LVDS, or T-CON
Green lines or a green screen likely caused
by a defective main board, LVDS, or T-CON
Vertical or Horizontal Lines are likely a
defective panel, but also T-CON, LVDS, or
Main Board. Use Test Patterns in Factory
Service Mode to determine error location
Pixelization can be caused by the
main board, but is more
commonly a source error
2011 LED TV Test Patterns
1. Select an active source signal (HDMI preferred).
Test Pattern may rely on signal source to appear.
2. Access Service Mode
3. Access SVC
4. Access Test Patterns
5. Access Genoa-P (located on Main PCB)
6. Check Test Patterns
7. If OK, suspect input Source
8. Access Napoli (located on T-CON Board)
9. Check Test Patterns
10. If OK and Genoa-P was not good, suspect Main
Board or LVDS Cable
3
Page 4
UN46D6000SFXZA Fast Track Troubleshooting Manual Rev – 12/12/11
ALIGNMENTS:
1. Check/Set Opti on Bytes
2. Check/Perfor m Firmwar e upgrade for all
repairs
3. Perform r es et i n Serv i ce M ode and Plug &
Play if Main is replaced
4. Inform cus tomer all settings will reset if
Main PCB is replaced
To enter Factory Mode:
Software Upgrade:
Software Upgrade can be performed by network connection or downloading the latest firmware
from “www.samsung.com” to a USB memory device.
- By USB
Insert a USB drive containing the firmware upgrade file. DO NOT disconnect the power or
remove the USB drive until upgrades are complete. The TV will be turned off and on
automatically after completing the firmware upgrade. When software is upgraded, video and
audio settings you have made will return to their default settings.
NOTE: The displayed menu may differ depending on the model.
- By Online
Upgrades the software using the Internet.
First, configure your network. If The internet connection doesn’t operate properly, connection
can be broken, please retry downloading. If the problem still happens, download by USB and
upgrade.
- Standby mode upgrade(Off/On)
A manual upgrade will be automatically performed at selected time. Since the power of the unit
is turned on internally, the screen may be turned on slightly for the LED product. This
phenomenon may continue for more than 1 hour until the software upgrade is complete.
Option Bytes
Loading...