• Check to see if there is a burnt or damaged cable.
• Check to see if there is a disconnected or loose cable connection.
• Check to see if the cables are connected according to the connection diagram.
Check the power input to the Main Board.2.
Check the internal patterns from the SVC option. 3.
FBE : Factory mode(INFO - MENU - MUTE POWER ON when TV is "standby on") -> SVC -> Test Pattern -> FBE
Pattern Sel "FBE pattern is created by Main IC(Valencia)
Case1: FBE pattern is ok , then change the T-con Board.
Case2: FBE pattern is NG , change the main Board.
SMPS BOARD
T-CON
MAIN BOARD
4-1
Page 9
4-2
4. Troubleshooting
Simple ow chart of malfunction
Does the TV turn on?
No
Check the Power Cord
Yes
is any sound of TV
when RF signal
connected?
No
Yes
Can you see anything
on the screen?
Yes
Yes
No
Check LVDS cable connected
Check LVDS
cable connected.
If necessary replace the
T-con board.
Can you see
OSD menu running on
the screen?
No
to Main Board.
If necessary,
replace the Main Board
No
Change the main board.
Yes
Can you see Digital
Channel broadcast ?
No
Replace the Main Board
A5V appear at
the pin 4 of CN1001?
Yes
B13V appear at the
pin 13,15,17 of
CN1001?
Yes
Please, contact Tech
support
No
No
Check 18p cable.
If necessary, replace the
SMPS board.
Change the main board.
Page 10
4-3
4. Troubleshooting
Page 11
4-4
4. Troubleshooting
Troubleshooting about new functions
Problem
AllShare (General)•
I see no device connected to AllShare.
I tried to play a video from my cell phone
using the Connected Home function on the
Samsung TV but the video would not display
on the TV.
A video that can be played on my cell phone
cannot be played on my TV.
I cannot resume playback of a video using
Connected Home.
When I play a video through Connected
Home, I get intermittent picture loss.
Possible Solution
To use a device connected to AllShare, the device must be connected to PC •
Share Manager which is the DLNA server for MediaPlay and to a cell phone that
has the Connected Home or Screen Share function which are found on Samsung
Smartphones.
Check that the PC Share Manager is enabled, the Samsung TV is set to allow •
connections and the ScreenShare function on the connected cell phone is enabled.
To use the cell phone’s Connected Home function, check that the shared folder is •
set and the Share mode is ‘On.’
When a video is transmitted from Connected Home to a TV for the rst time, the •
settings screen that allows transfer to a TV is displayed.
Check that the transfer was not set to be rejected on this settings screen. If you •
have set the cell phone to ‘Blocked’ in the ‘Media’ options of the AllShare settings,
please change the setting to ‘Unblocked’ and retry.
Please check the resolution and display format provided by MediaPlay of the TV.•
The resuming function is not supported for a video played on a cell phone.•
An 801.11b/g bandwidth network is used between a cell phone and a sharing •
device. There may be frequent buffering for HD quality videos, this also depends
on the condition of the wireless connection.
Please optimize your wireless Internet environment settings (avoid using wireless •
Internet or bluetooth altogether if possible) or lower the picture quality of the video.
AllShare (Notication)•
Can all devices with the DLNA function be
recognized through Notication?
Can I use all the services related to DLNA?
The notication screen that appears after
a device connects disappears within a few
seconds.
How can I access this connected device
again?
AllShare (ScreenShare Client)•
I cannot nd the RUIS on my cell phone.
Only Samsung software and devices with the DLNA server function can be •
recognized through Notication.
Presently, you can only use the services related to ScreenShare and MediaPlay. •
We will launch a new DLNA service in the future.
The DLNA Notication is only displayed when a device is rst connected to a TV. •
To access the device again, please use the AllShare menu.
Check that the cell phone is connected to the wireless sharing device correctly.1.
Check that the DTV is connected either using a network cable or wirelessly to the 2.
wireless sharing device correctly.
Conrm the IP address and subnet mask to ensure that the cell phone and DTV 3.
are connected to the same network.
Check that the RUIS on the cell phone is enabled.4.
If the RUIS on the cell phone is enabled, please disable it and then enable it again.5.
Page 12
4-5
4. Troubleshooting
Problem
AllShare (ScreenShare Server)•
I cannot nd the remote control service
provided by the ScreenShare Server from the
ScreenShare Client.
The DTV did not update after pressing
buttons on the remote control that uses the
remote control service on the ScreenShare
Client.
Possible Solution
Check that the ScreenShare Client device is correctly connected to the network of 1.
the sharing device that the DTV is connected to.
Run network test in the network setup menu and conrm that MAC Address, IP 2.
Address, Subnet, Gateway, DNS Server and Gateway Ping each shows a success
message.
In the network setup menu, check that the ScreenShare Client and ScreenShare 3.
Server are on the same subnet.
- You can conrm they are on the same subnet by checking the IP address,
subnet mask and gateway address of the TV and ScreenShare Client as follows:
- If the IP address of the DTV is 10.88.83.4 and the subnet mask is 255.255.255.0,
the rst six digits of the ScreenShare Client’s IP address must be the same
(10.88.83) as that of the DTV, and the subnet mask and gateway address must
be the same as the DTV.
- If the IP address of the DTV is 10.88.83.4 and the subnet mask is 255.255.0.0,
the rst four digits of the ScreenShare Client’s IP address must be the same
(10.88) as that of the DTV, and the subnet mask and gateway address must be
the same as the DTV.
Move from the Allshare screen to the Setup screen, and open the Setup menu to 4.
check if the ScreenShare Client is connected to the same ScreenShare Server as
the TV name shown in the Setup options.
Move from the Allshare screen to the Setup screen, and open ScreenShare to 5.
check that the device, ScreenShare Client, is found on the list at the right side and
is set to "Allowed."
Check that the TV is turned on. •
You cannot turn on the TV using the remote control service (on the ScreenShare)
when the TV is turned off.
Page 13
4-6
4. Troubleshooting
Problem
Network Setup•
How do I setup the network?
How do I check the network status?
In a network test over a wired connection,
the second items which include the IP
address, subnet, gateway and DNS server
fail.
In a network test over a wired connection,
the third item, gateway ping fails.
cannot connect to a wireless network.
Possible Solution
Click the [Menu] button and open [Setup] to select [Network]. •
Congure wired or wireless network settings.
For details, please refer to the IB.
Select [Menu] • [Setup] [Network] and run [Network Test] to see test results and
check the network status.
If the IP address, subnet mask and gateway address were typed in manually, •
check that valid values were entered.
(For example, 0.0.0.0 is not valid for an IP address, subnet mask or gateway
address.)
If the IP address the user entered in is invalid, change it to a valid IP address.
Check that the network cable is connected to the TV correctly.1.
If the TV is connected correctly, check whether the IP address is automatic or 2.
manual.
If the IP is automatic and connected to a sharing device, check the settings of the 3.
sharing device (AP) that is using a cable connection, or consult the corresponding
Internet service provider.
If the IP is manual, check if the IP address is entered correctly. 4.
(Here, the user should conrm if the manual IP address entered in is valid.)
If an encryption key must be entered in to connect to a sharing device, please 1.
check that the correct password set for the sharing device is entered.
Search surrounding sharing devices to see if there is a sharing device with the 2.
same SSID by selecting [Wireless Network Setup] and [Select Network].
If there is a sharing device with the same SSID, try to connect to this device.
If the IP address is set to automatic and you cannot connect to the sharing 3.
device using option 1 or 2, check the settings of the sharing device to see if the
DHCP server function on the sharing device is enabled. If disabled, activate the
function. (For details on how to set up the sharing device, see the manual for the
corresponding sharing device.)
If you still cannot connect to the sharing device after conrming options 1, 2 and 3, 4.
reset the sharing device and try again.
When using a wireless network, the user’s
wireless sharing device cannot connect to
the PBC (WPS).
The auto-conguring sharing device cannot
be connected to automatically through a
wireless dongle.
(Here, the user’s sharing device must
support auto-conguration.)
Although the TV is placed close to the AP
and the dongle is inserted into the TV, the
sharing device cannot be connected to using
auto-conguration.
Although the TV is placed close to the AP
and the dongle is inserted into the TV, the
sharing device cannot be connected to using
auto-conguration and a message that it is
connecting is displayed only.
Check if the sharing device of the user supports WPS. 1.
(Refer to the manual of the sharing device.)
Check if the user pressed the PBC button on the sharing device.2.
If there is another sharing device with WPS running nearby, a connection cannot 3.
be made. Please retry after 2 minutes.
Reset the sharing device and retry.4.
If the sharing device of the user is not Wi-Fi certied, it may not be able to connect 5.
using WPS.
Check if the sharing device of the user supports auto conguration. 1.
(For a list of sharing devices, refer to the IB or website.)
If the sharing device of the user supports auto conguration, place the sharing 2.
device as close as possible to the wireless dongle on the TV and try to re-establish
the connection. (Must be placed close to the TV to establish a connection.)
Select [Menu] • [Setup] [Network] and check if SWL is Off.
Check if the AP is not turned off during connection. •
If the AP is turned off, the TV will try to re-establish a connection for 2 minutes.
Page 14
4-7
4. Troubleshooting
Problem
Although the TV is placed close to the AP
and the dongle is inserted into the TV, the
sharing device cannot be connected to using
auto-conguration and a message that it is
connecting is displayed only.
In a network test over a wireless connection,
the second items which include the IP
address, subnet, gateway and DNS server
fail.
In a network test over a wireless connection,
the third item, gateway ping fails.
In a network test over a wireless connection,
the fourth item, Internet service test fails.
Possible Solution
If Samsung Wireless Link is On, a 5G-bandwidth wireless sharing device may not •
be found in a search (restriction).
If Samsung Wireless Link is Off or the product does not have the Samsung •
Wireless Link function, please retry searching to nd the sharing device. (May not
be found in a search depending on the settings of the wireless connection.)
If the IP address, subnet mask and gateway were typed in manually, check that •
valid values were entered. (For example, 0.0.0.0 is not valid for an IP address,
subnet mask or gateway address.)
If the IP address the user entered in is invalid, change it to a valid IP address.•
If the IP address is automatic and connected to a sharing device, check the 1.
settings of the sharing device (AP) that is using a cable connection, or consult the
corresponding Internet service provider.
If the IP address is manual, check that the IP address is entered in correctly. 2.
(Here, the user should conrm if the manual IP entered in is valid.)
Please consult the corresponding Internet service provider (an Internet network •
service provider the user has subscribed to such as KT).
Page 15
4-8
4. Troubleshooting
4-1-1. No Power
Symptom
Major
checkpoints
CautionMake sure to disconnect the power before working on the PD board.
The PD board relay does not work when connecting the power cord. The units appears to be dead. -
The PD relay does not work when connecting the power cord if the cables are improperly connected or the
Main Board or PD is not functioning. In this case, check the following:
Check the internal cable connection status inside the unit. Check the fuses of each part. Check the output voltage of PD. Replace the Main Board. -
Diagnostics
When power on, check the sound of
relay on?
Yes
Does proper Stand-By DC A5V appear
at the PIN 4 of CN1001?
Yes
Does proper Main DC B18VS, B5V,
B13V appear at the PIN 3, PIN 5,
PIN13 of CN
Does proper DC A3.3V appear at
the pin3 of IC1014?
Does proper DC B3.3V appear at
the pin8 of IC206, B9V appear at
3pin of IC1003?
Does proper Valencia core
3.3V,1.1V appear at C7001,C7022?
Yes
Yes
Yes
Yes
1001
?
No
No
No
No
No
No
check a connection power cable.
P/N : BN96-12845B
Change the Main Power assembly.
Change the IC1014 or the Main Assy.
Change the IC1008, IC1003 or
the Main Assy.
Change the IC1011, IC1005 or
the Main Assy.
A power is supplied to panel
appear at C9320?
No
Check a other function(No picture part).
Replace a LCD Panel.
Page 16
4-9
4. Troubleshooting
Location (Main) - TOP
Location (Main) - BOTTOM
Page 17
4-10
4. Troubleshooting
4-1-2. No Video (Analog PC signal)
SymptomAudio is normal but no picture is displayed on the screen. -
Major
checkpoints
CautionMake sure to disconnect the power before working on the PD board.
Check the PC source Check the IC7001(Valencia) This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. -
No video
Yes
Check the PC source and check the
connection of DSUB?
Yes
No
Input an analog PC signal.
Check the connected cable.
Diagnostics
Does the signal appear at pin 14, 16, 12,
1
2
6, 1(R,G,B,H,V) of CN3011?
Yes
Does the digital data appear at
output of IC6001?
Yes
Check the LVDS cable?
Replace the LCD panel?
No
No
No
Change the PC cable.
Change the main PCB assembly.
Change the IC6001 or
the main PCB assembly.
Please, contact Tech support.
Page 18
4-11
4. Troubleshooting
Location (Main) - TOP
Location (Main) - BOTTOM
Page 19
4-12
4. Troubleshooting
WAVEFORMS
1
2
PC Input (V-Sync, H-Sync)
LVDS Out (CLK + / -)
Page 20
4-13
4. Troubleshooting
4-1-3. No Video (HDMI - Digital Signal)
SymptomAudio is normal but no picture is displayed on the screen. -
Major
checkpoints
CautionMake sure to disconnect the power before working on the PD board.
Check the HDMI source -
Check the IC7001(Valencia) -
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. -
No video
Yes
Check the HDMI source and
check the connection of HDMI cable?
Yes
No
Input an HDMI signal.
Check the connected cable.
Diagnostics
Does the signal appear at
IC3013_CH pin1~6, 99, 100(HDMI1),
3
pin8~15(HDMI2), pin17~24(HDMI3),
pin26~33(HDMI4)?
Yes
Does the digital data appear at output of
4
IC3013_CH pin80~87(HDMI output)?
Yes
5
Does the digital data appear at
pin 15~81 of CN9301?
Yes
Check the LVDS cable?
Check the T-con board?
Replace the LCD panel?
No
No
No
No
Change the HDMI cable.
Change the main PCB assembly.
Change the IC3013 or
the main PCB assembly.
Change the IC7001 or
the main PCB assembly.
Please, contact Tech support.
Page 21
4-14
4. Troubleshooting
Location (Main) - TOP
Location (Main) - BOTTOM
Page 22
4-15
4. Troubleshooting
WAVEFORMS
3 4
5
HDMI Input (CLK + / -)
TS DATA Out (Clk, Data [0])
Page 23
4-16
4. Troubleshooting
4-1-4. No Video (Tuner_CVBS)
SymptomAudio is normal but no picture is displayed on the screen. -
Major
checkpoints
CautionMake sure to disconnect the power before working on the PD board.
Check the Tuner CVBS source -
Check the Valencia -
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. -
No video
Yes
Check the RF source and
check the connection of RF cable?
Yes
No
Input the RF signal.
Check the connected cable.
Diagnostics
6
7
Does the signal appear at
pin11, 12 of TU5001_EA?
Yes
Does the digital data appear at
pin 15~81 of CN9301?
Yes
Check the LVDS cable?
Replace the LCD panel?
No
No
No
Change the TU5001_EA or
the main PCB assembly.
Change the IC7001 or
the main PCB assembly.
Please, contact Tech support.
Page 24
4-17
4. Troubleshooting
Location (Main) - TOP
Location (Main) - BOTTOM
Page 25
4-18
4. Troubleshooting
WAVEFORMS
Tuner CVBS Out (Pattern: Grey Bar)
6
Eagle+ Out (Clk, H-Sync)
7
Page 26
4-19
4. Troubleshooting
4-1-5. No Video (Video CVBS)
SymptomAudio is normal but no picture is displayed on the screen. -
Major
checkpoints
CautionMake sure to disconnect the power before working on the PD board.
Check the Video CVBS source -
Check the Valencia -
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. -
No video
Yes
Check the video source and
check the connection of video cable?
No
Input a video signal.
Check the connected cable.
Diagnostics
6
7
Yes
Does the signal appear at
R3070 or R3081?
Yes
Does the digital data appear at
pin 15~81 of CN9301?
Yes
Check the LVDS cable?
Replace the LCD panel?
No
No
No
Change the CN3008, CN3009
or the main PCB assy.
Change the IC7001 or
the main PCB assembly.
Please, contact Tech support.
Page 27
4-20
4. Troubleshooting
Location (Main) - TOP
Location (Main) - BOTTOM
Page 28
4-21
4. Troubleshooting
WAVEFORMS
Tuner CVBS Out (Pattern: Grey Bar)
6
Eagle+ Out (Clk, H-Sync)
7
Page 29
4-22
4. Troubleshooting
4-1-6. No Video (Component)
SymptomAudio is normal but no picture is displayed on the screen. -
Major
checkpoints
CautionMake sure to disconnect the power before working on the PD board.
Check the Component source -
Check the Valencia -
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. -
No video
Yes
Check component source and
check the connection of
component cable ?
Yes
No
Input a component signal.
Check the connected cable.
Diagnostics
9
7
Does the signal appear at
R3064, 3065, 3066(Y,Pb,Pr)?
Yes
Does the digital data appear at
pin 15~81 of CN9301?
Yes
Check the LVDS cable?
Replace the LCD panel?
No
No
No
Change the CN3004 or
the main PCB assy.
Change the IC7001 or
the main PCB assembly.
Please, contact Tech support.
Page 30
4-23
4. Troubleshooting
Location (Main) - TOP
Location (Main) - BOTTOM
Page 31
4-24
4. Troubleshooting
WAVEFORMS
Eagle+ Out (Clk, H-Sync)
7
Component Input (Y/Pb)
9
Page 32
4-25
4. Troubleshooting
4-1-7. No Sound
SymptomVideo is normal but there is no sound.. -
Major
checkpoints
CautionMake sure to disconnect the power before working on the PD board.
When the speaker connectors are disconnected or damaged. -
When the sound processing part of the Main Board is not functioning. -
Speaker defect.. -
No sound
Yes
Check the sound source and
check the connection of
sound cable?
Yes
No
Input a sound signal.
Check the connected cable.
Diagnostics
0
!
@
Does the signal appear at
R3069/R3071 or R3080/R3082 ?
Yes
Does the digital data
appear at RA7310 PIN 1, 3, 5, 7?
Yes
Does the signal appear at
pin1~4 of CN2001?
Yes
Check the LVDS cable?
Replace the speaker?
No
No
No
No
Change the CN3004 or
the main PCB assy.
Change IC7001 or
the main PCB assembly.
Change IC2002 or
the main PCB assembly.
Please, contact Tech support.
Page 33
4-26
4. Troubleshooting
Location (Main) - TOP
Location (Main) - BOTTOM
Page 34
4-27
4. Troubleshooting
WAVEFORMS
Audio Input (Sign Wave)
0
I2S Input (Clk, Data)
!
Audio Amp Out (Sign Wave)
@
Page 35
4-28
4. Troubleshooting
4-1-8. Reference
Output CNT which run Edge Led
Refer to the picure and pin map for matching each LED part of connector.
PIN #Signal
1led1+
2led1-
3led2+
4led2-
5led3+
6led3-
7led4+
8led4-
Page 36
4-29
4. Troubleshooting
UC8000 PD BOARD DIAGNOSIS
General PD board Diagnosis1.
Disconnect the wire between PD board and Main board.
Short Circuit 16pin and 18pin of CNM801 ▶ If the BLU on , we can consider PD board is acting correctly.
LED Driver output diagnosis2.
Measure voltage at CD9113, CD9213, CD9313, CD9413 which are criteria for judgement.
46" LED Driver output criteria for judgemen
Voltage at CD911317~19V22~33V39~41V
Judgement
Voltage at CD921317~19V22~33V39~41V
Judgement
Voltage at CD931317~19V22~33V39~41V
Judgement
Voltage at CD941317~19V22~33V39~41V
Judgement
55" LED Driver output criteria for judgement
Voltage at CD911323~25V27~36V49~51V
Judgement
Voltage at CD921323~25V27~36V49~51V
Judgement
PD board is out of order.
(Bottom right LED driver is out of order)
PD board is out of order.
(Bottom right LED driver is out of order)
PD board is out of order.
(Bottom right LED driver is out of order)
PD board is out of order.
(Bottom right LED driver is out of order)
PD board is out of order.
(Bottom right LED driver is out of order)
PD board is out of order.
(Bottom right LED driver is out of order)
PD board is acting normally. Bottom LED bar wire is down.
PD board is acting normally. Bottom LED bar wire is down.
PD board is acting normally. Bottom LED bar wire is down.
PD board is acting normally. Bottom LED bar wire is down.
PD board is acting normally. Bottom LED bar wire is down.
PD board is acting normally. Bottom LED bar wire is down.
Voltage at CD931323~25V27~36V49~51V
Judgement
Voltage at CD941323~25V27~36V49~51V
Judgement
PD board is out of order.
(Bottom right LED driver is out of order)
PD board is out of order.
(Bottom right LED driver is out of order)
PD board is acting normally. Bottom LED bar wire is down.
PD board is acting normally. Bottom LED bar wire is down.
Page 37
4-30
4. Troubleshooting
SMPS output diagnosis3.
Measure voltage at below locations for SMPS output diagnosis
BD1032 N240_OVD
BD1040 SW_INVERTER
BD1030 PWM_DIM_1
BD1231 PWM_DIM_2
BD1026 B18VS
BD1028 SW_POWER
BD1023A5V
BD1024 B5V
BD1022 B5V
BD1025 DGND
BD1021 DGND
BD1020 B13V
BD1018 B13V
BD1029 B13V
When 3D glass seems to have a trouble
Use your mobile phone's camera function for
illuminating in front of 3D emitter
Where 3D emitter locates
IF the 3D emitter blinks
Power on the 3D glass right in front of the 3D emitter
IF the 3D emitter does not blink
IF the 3D glass operates only right
in front of the 3D emitter
IF the 3D glass does not
operates at all
IF the 3D glass operates well
regardless of the distance
TV has a problem.
(3D emitter or Main Board is bad)
3D emitter is bad
3D glass is bad
No problem both 3D emitter and
3D glass
Page 38
4-31
4. Troubleshooting
Using Gender Cables
Use gender cables between the TV and connecting devices.
Usually, a color LCD-TV needs only slight touch-up adjustment upon installation. 1.
Check the basic characteristics such as height, horizontal and vertical sync.
Use the specied test equipment or its equivalent.2.
Correct impedance matching is essential.3.
Avoid overload. Excessive signal from a sweep generator might overload the front-end 4.
of the TV. When inserting signal markers, do not allow the marker generator to distort test result.
Connect the TV only to an AC power source with voltage and frequency as specied on 5.
the backcover nameplate.
Do not attempt to connect or disconnect any wire while the TV is turned on. Make sure 6.
that the power cord is disconnected before replacing any parts.
To protect against shock hazard, use an isolation transformer.7.
Page 40
4-33
4. Troubleshooting
4-3. Factory Mode Adjustments
4-3-1 Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
- If you do not have Factory remote - control
MUTE82Power On
1
4-3-2 How to Access Service Mode
Using the Customer Remote
Turn the power off and set to stand-by mode1.
Press the remote buttons in this order; POWER OFF-MUTE-1-8-2-POWER ON to turn the set on.2.
The set turns on and enters service mode. This may take approximately 20 seconds.3.
Press the Power button to exit and store data in memory. 4.
- If you fail to enter service mode, repeat steps 1 and 2 above.
Initial SERVICE MODE DISPLAY State 5.
Mode : CATV , RES : NOSIGNAL
Option
Control
SVC
Expert
ADC/WB
Advanced
T-VALDAAC-0078
T-VALDAAS-0230
EDID SUCCESS
CALIB : AV X COMP X PC O HDMI O
Option : 0000 1100 10
DTP-SP-VAL-1048
RFS:42-42
2009-12-25
FRCS FW : 0111, CONFIG : 6D00
N240:0006
READING : 2010
Type : NONE
Model : UA**C8000
MAC SUCCESS
Factory Data Ver : 189
EERC Version : 81
DTP-AP-COMP-340
DTP-HIIG-0335
DTP-BP-0343-01
Date of purchase : --/--/----
Buttons operations withn Service Mode 6.
MenuFull Menu Display/Move to Parent Menu
Direction Keys
Direction Keys
Source
Item Selection by Moving the Cursor
/
Data Increase / Decrease for the Selected Item
/
Cycles through the active input source that are connected to the unit
Page 41
4-34
4. Troubleshooting
4-3-3 How to Access ‘EDID SUCCESS’ Mode
At initial SERVICE MODE DISPLAY state, you’ll see ‘EDID SUCCESS’.
- If not, go to
Control
And follow the procedure.
Set 1. ON at EDID ON/OFF menu.
At 2. EDID WRITE ALL menu, press ▶key of the remote control. After few seconds Success will appear.
If 3. Failure appears, remove the PC cable and HDMI cable that connected to TV. And try it again.
If the problem still exists, go to 4. HDMI EDID Ver menu, and change the HDMI version to HDMI 1.2 or HDMI 1.3.
Change the Main Board if same problem occurs.5.
EDID
Page 42
4-35
4. Troubleshooting
4-3-4 Factory Data
Option
Control
Factory NameDataRange
Factory Reset
Type40A2UF8E/46A2UF8E/55A2UF8E/65L2UF8E
Local Set...
ModelUC8000
TunerSEC_ISDB_T
DDR
Light EffectOFF
Ch Table...
Country
Front ColorW-Milky
Factory Name
EDID
Sub Option
PDP Option
Shop Option
EDID
Asia Option
SOUND
Cong Option
SSC
Factory NameDataRange
EDID ON/OFFON/OFF
EDID WRITE ALLSuccess/Failure
EDID WRITE PCSuccess/Failure
HDMI EDID VerHDMI1.2/HDMI1.3
HDMI EDID PortNONE/Not Support/HDMI2/HDMI3/HDMI4
Page 43
4-36
4. Troubleshooting
Sub Option
Factory NameDataRangeFactory NameDataRange
RegionBrazilInfo Link Server Typedevelopment
PnP Language...TTX List...
RF Mute Time0msTTX Group...
RS-232 JackDebugND ADJ SupportON
WatchdogOFF24Px4 SupportON
WD COUNT0Power Indicator
Support
Dimm TypeEXTBD Wise SupportON
LVDS FORMATVESARF Remocon
Support
Language_Arabic...Data Service
Support
TOOLS Support31PVR SupportOFF
LNA SupportOFF3D SupportON
CI SupportOFFGemstar SupportOFF
MediaPlayMoviewith chapteriWSS Support...
DLNAONOTA Duration TestOFF
ON
OFF
OFF
PDP Option
Hotel
Option
Shop
Option
DBOn with 10MBAlternate DelOFF
Play ListON
NETWORK SupportWireless
Info Link CountryUSA
Factory NameDataRange
Hotel MODEON
POWER ON CHANNEL3
CHANNEL TYPEDTV
POWER ON VOLUME10
MIN VOLUME0
MAX VOLUME100
PANEL BUTTON LOCKUnlock
POWER ON SOURCETV
Factory NameDataRange
Shop ModeOFF
Asia Option
Exhibition ModeOFF
Factory NameDataRange
TTXOFF
China HDOFF
NT ConversionOFF
Page 44
4-37
4. Troubleshooting
SOUND
Cong
Option
Factory NameRangeFactory NameRange
High DeviOFFSTA Amp Scale0x5Eh
Carrier MuteON/OFFSTA Woofer Scale0x6Eh
Volume CurveType1STA Speaker EQON/OFF
Pilot Level High Thld0x30hSTA Sub Woofer4
Pilot Level Low Thld0x10hSTA EQ CheckSum TW0xA86138
Chattering Cnt5STA EQ CheckSum WF
FM Prescale0x14hSTA PEQ TestReady
AM Prescale0x1AhSTA PEQ Dump
NICAM Prescale0x14hSPDIF PCM Level-8
STA Amp Volume0x3Fh
Factory NameRangeFactory NameRange
Num of ATV1DVI/HDMI SOUNDAuto
Num of DTV1HDMI HOT PLUGDisable
Num of AV1HOTPLUG SWITCHINGBoot
Num of SVIDEO0HOT PLUG OFF HOLD
TIME
1200ms
Num of COMP1HDMI FLT CNT SIG100ms
Num of HDMI4HDMI FLT CNT LOS100ms
Num of PC1UNSTABLE BAN CNT1250ms
Num of SCART0HDMI Err Cnt1
Num of DVI0HDMI ROBINON
Num of OPTICAL Link0HDMI CallbackON
Num of MEDIA1HDMI CTS Thld0
Num of PANEL KEY6HDMI CTS Cnt10
Num of USB Port2HDMI 3D Det1
MFT Offset62.5TMDS_EQ2_Boost1
Select LCD/PDPLCDTMDS_EQ2_Gain10
Num of DECODER1TMDS_PLL_Loop3
Num of TUNER1TMDS_CPREG_BLEED1
HDMI/DVI SEL1HDMI EQAUTO
Indicator LedON/OFFHDMI EDID CTRL TypeCombine
Wall MountOFFDVI SET TIME300ms
HV FlipON/OFFType Of PANEL KEYHorizontal
Num Of Display2LD CTRL SELECTLIMIT_CTRL
Page 45
4-38
4. Troubleshooting
SSC
Factory NameDataRange
SCC Mode
SSC ON/OFF
SSC Input DataHx272
Hy278
Lx272
Ly278
Sscc ConstsSCC Hx548
sSCC Hy591
sSCC Lx546
sSCC Ly585
pSCC ConstpSCC Hx548
pSCC Hy591
pSCC Lx546
pSCC Ly558
SCC Source DataPBA
SwapPBA
Page 46
4-39
4. Troubleshooting
SVC
Factory NameRangeFactory NameRange
Test PatternFBE Pattern Sel0
LOGIC Pattern Sel0
LOGIC Level Sel255
READ PRE_PATT_SEL0
READ POST_PATT_SEL0
Reading PC ModeOFF
LDAsic Pattern Sel0
FRCS Patt before DDR0
FRCS Patt after DDR0
FRCS PC Mode On/OffOFF
Failure
Panel Auto Setting
PANEL DISPLAY TIME-14Hr
LOGIC USB D/L...
T-CON USB Download
TC905x7TC90507FFT Size_00
Press ▶ and the Main Board will automatically read type of the Panel.
When change Main Board or Panel this menu will be helpful.
Failure0
You can upgrade T-con program via USB. Put a upgrading le in USB
memory stick and insert it in USB1 or USB2 connector of the TV.
And press ▶ at the T-CON USB Download menu and it will download
the upgrading le from the USB memory stick.
Guard Interval_00
Freq. Offset_00
SNR_00
IF AGC_00
TMCC Lock_00
TS Packet_00
Master Lock_00
A_Modulation_00
A_Code Rate_00
A_Timer InterLeave_00
A_Segments Num_00
A_BER_00
B_Modulation_00
B_Code Rate_00
B_Timer InterLeave_00
B_Segments Num_00
B_BER_00
C_Modulation_00
C_Code Rate_00
C_Timer InterLeave_00
C_Segments Num_00
C_BER_0
Page 47
4-40
4. Troubleshooting
Expert
ADC/WB
ADC
ADC Result
Factory NameDataRange
N/D ADJOFF
Source...
Factory Name
ADC
ADC Target
ADC Result
White Balance
Factory NameDataRange
AV CalibrationFailure
Comp CalibraionFailure
PC CalibrationSuccess
HDMI CalibrationSuccess
Factory NameRangeFactory NameRange
1st_AV_Low642nd_AV_B_High940
1st_AV_High8802nd_AV_Delta1
1st_AV_Delta12nd_COMP_R_Low4
1st_COMP_Y_Low642nd_COMP_G_Low4
1st_COMP_Cb_Low5122nd_COMP_B_Low4
1st_COMP_Cr_Low5122nd_COMP_R_High940
1st_COMP_Y_High9402nd_COMP_G_High940
1st_COMP_Cb_High5122nd_COMP_B_High940
1st_COMP_Cr_High5122nd_COMP_Delta1
1st_COMP_Delta12nd_PC_R_Low4
1st_PC_R_Low162nd_PC_G_Low4
1st_PC_G_Low162nd_PC_B_Low4
1st_PC_B_Low162nd_PC_R_High940
1st_PC_R_High10042nd_PC_G_High940
1st_PC_G_High10042nd_PC_B_High940
1st_PC_B_High2nd_PC_Delta1
1st_PC_B_High10042nd_HDMI_R_Low4
1st_PC_Delta12nd_HDMI_G_Low4
2nd_AV_R_Low42nd_HDMI_B_Low4
2nd_AV_G_Low42nd_HDMI_R_High940
2nd_AV_B_Low42nd_HDMI_G_High940
2nd_AV_R_High9402nd_HDMI_B_High940
2nd_AV_G_High9402nd_HDMI_Delta1
Page 48
4-41
4. Troubleshooting
ADC Result
White
Balance
Factory NameDataRange
1st_Y_GH250
1st_Y_GL245
1st_Cb_BH...
1st_Cb_BL...
1st_Cr_RH...
1st_Cr_RL...
2nd_R_L131
2nd_G_L131
2nd_B_L131
2nd_R_H107
2nd_G_H107
2nd_B_H107
Factory NameDataRange
Sub Brightness128
R-Offset512
G-Offset512
B-Offset512
Sub Contrast128
R-Gain548
G-Gain512
B-Gain520
Movie R-Offset...
Movie B-Offset...
Movie R-Gain...
Movie B-Gain...
Page 49
4-42
4. Troubleshooting
Advanced
Factory Name
Picture
FBE3
WB Movie
SubSetting
Color Mapping
EPA 3D
CH_VDEC
AR_ADC
YC_Delay
Sharpness
Sharpness_LNA
LNA_Plus
LD Asic
3D
Reading
LED Driver
FBE3
FRC
Factory NameRangeFactory NameRange
BM_slope44LFUNC_OUT395
BM_start40LFUNC_OUT4132
BM_start_max110LFUNC_OUT5132
Lfunc_gain128UFUNC_TH117
Hfunc_gain128UFUNC_TH295
ACR-Offset10UFUNC_TH3178
Skin-UV136UFUNC_OUT245
FBE Sub color132UFUNC_OUT375
M-Skin-UV138UFUNC_OUT4255
M-Sub Color128UFUNC_OUT5255
N_Skin_UV128PPHC_Red0
N_Sub_Gamma0PPHC_Green7
Color Gamut128PPHC_Blue0
LFUNC_TH128PPHC_Cyan10
LFUNC_TH270PPHC_Magenta-5
LFUNC_TH3130PPHC_Yellow-8
LFUNC_OUT212
Page 50
4-43
4. Troubleshooting
WB Movie
SubSetting
Factory NameRangeFactory NameRange
W/B MOVIE ON/OFFON/OFFW2_Rgain...
MODEDynamicW2_Bgain...
Color Tone...W2_Roffset...
MSub Brightness...W2_Boffset...
MSub Contrast...Movie Contrast...
N_Rgain...Movie Bright...
N_Bgain...Movie Color...
N_Roffset...Movie Sharpness...
N_Boffset...Movie Tint...
W1_Rgain...Movie Backlight...
W1_Bgain...Movie Gamma...
W1_Roffset...M_Sub_Gamma...
W1_Boffset...HDMI Black Level...
Factory NameDataRange
Gamma0.95
Color
Mapping
PWM Max100
PWM Mid10
PWM Min0
Contrast DimmingOFF
7.5 IRE NTSCOFF
7.5 IRE OFFSET...
48Hz EnableOFF
Peak DimmingON
Dynamic CEON
Factory NameRangeFactory NameRange
Auto_Red_R50Auto_Yellow_R50
Auto_Red_G0Auto_Yellow_G50
Auto_Red_B0Auto_Yellow_B0
Auto_Green_R0Auto_Cyan_R0
Auto_Green_G50Auto_Cyan_G50
Auto_Green_B0Auto_Cyan_B50
Auto_Blue_R0Auto_Magenta_R50
Auto_Blue_G0Auto_Magenta_G0
Auto_Blue_B50Auto_Magenta_B50
Page 51
4-44
4. Troubleshooting
EPA 3D
CH_VDEC
Factory NameRangeFactory NameRange
Standard Contrast95V_3D PWM Delay_60179
Standard Brightness45V_3D ANA Delay_60305
Standard Sharpness50V_3D PWM Delay_50161
Standard Color50V_3D ANA Delay_50274
Standard Tint0Motion plus Delay249
Standard Backlight14Home Delay0
3D Contrast95Shop Delay511
3D Brightness45
Factory NameRangeFactory NameRange
AGC_mode1ST_Beg_NTSC0
Gain_VCR0VS_Slice_Level4
Y_Gain_Man880HS_Slice_Level3
Y_Shape_sel13FB_Delay_adj0
Y_Shape_SCM29RGB_Delay_adj0
C_Shape_sel4slice_mod_ne0
AR_ADC
YC_Delay
C_Shape_SCM4scm_fdet_lvl150
If_iir0bl_range3
If_lt_sel6
Factory NameDataRange
PHASE16
SOG_BW3
SSC_PC10
RGB_DLY0
Factory NameRangeFactory NameRange
PAL_BG0NTSC_4430
PAL_DK0AV_PAL0
PAL_I0AV_PAL_M0
PAL_M0AV_PAL_N0
PAL_N0AV_SECAM0
SECAM_BG0AV_NT3580
SECAM_DK0AV_NT4430
SECAM_L0AV_PAL600
NTSC_3580
Page 52
4-45
4. Troubleshooting
CH_DP
Sharpness
Factory NameRangeFactory NameRange
BD_MAX_PERCENT_X45BD_TOUCH_SUP_INV24
BD_MAX_PERCENT_Y40DR_SIGMA_FIL_GAIN20
BD_DETAIL_AMT_MAX24DR_GAIN_IN_ETE8
BD_TOUCH_SUPP8SD2HD_Metric227
Factory NameRangeFactory NameRange
Pre_GainH112Post_GainPE2100
Pre_GainH215Post_GainPV155
Pre_GainH318Post_GainPV280
Pre_GainV115CTI_Gain15
Pre_GainV215Pre_LTIH10
Pre_GainV38LTI_H20
Post_GainH124LTI_V12
Post_GainH236PRE_CORING_H6
Post_GainH30PRE_CORING_V6
Post_GainV120POST_CORING2
Post_GainV232Pre_TOT12
Post_GainV30Post_TOT32
Post_GainPE175SH Sub Color59
Page 53
4-46
4. Troubleshooting
Sharpness_
LNA
Factory NameRangeFactory NameRange
S1_Pre_GainH17S2_Post_GainH30
S1_Pre_GainH29S2_Post_GainV18
S1_Pre_GainH310S2_Post_GainV212
S1_Pre_GainV19S2_Post_GainV30
S1_Pre_GainV29S2_Post_GainPE130
S1_Pre_GainV34S2_Post_GainPE240
S1_Post_GainH114S2_Post_GainPV122
S1_Post_GainH221S2_Post_GainPV232
S1_Post_GainH30S3_Pre_GainH11
S1_Post_GainV112S3_Pre_GainH21
S1_Post_GainV219S3_Pre_GainH31
S1_Post_GainV30S3_Pre_GainV11
S1_Post_GainPE145S3_Pre_GainV21
S1_Post_GainPE260S3_Pre_GainV30
S1_Post_GainPV133S3_Post_GainH12
S1_Post_GainPV248S3_Post_GainH23
LNA_Plus
LD Asic
S2_Pre_GainH14S3_Post_GainH30
S2_Pre_GainH26S3_Post_GainV12
S2_Pre_GainH37S3_Post_GainV23
S2_Pre_GainV16S3_Post_GainV30
S2_Pre_GainV26S3_Post_GainPE17
S2_Pre_GainV33S3_Post_GainPE210
S2_Post_GainH19S3_Post_GainPV15
S2_Post_GainH214S3_Post_GainPV28
Factory NameRangeFactory NameRange
FRCS SSC On/OffONFRCS LVDS BitWidth
FRCS SSC Width96FRCS LVDS Sequence
FRCS SSC Freq240FRCS Hangup DetectionON
FRCS LVDS FormatFRCS FMD DemoOFF
Factory NameRangeFactory NameRange
R_LD4_L3DD_RATIO4R_ALL_READ0
R_LD4_LD_ONONR_LVDS_TX_FMT1
R_DELAY0R_LVDS_SW0
Page 54
4-47
4. Troubleshooting
3D
Reading
Factory NameRangeFactory NameRange
EmitOnON2D3D Depth440
EmitStartPosi6022D3D Depth550
EmitStartPosi5022D3D Depth660
EmitStartPosi4822D3D Depth770
3DSyncVstart602752D3D Depth880
3DSyncVend608402D3D Depth990
3DSyncVstart502752D3D Depth10100
3DSyncVend50840N240 PWM Delay_600
3DSyncVstart48275N240 ANA Delay_600
3DSyncVend48840N240 PWM Delay_500
2D3D Focus128N240 ANA Delay_500
2D3D Depth110N240 PWM Delay_480
2D3D Depth220N240 ANA Delay_480
2D3D Depth330
Factory NameRangeFactory NameRange
LED Driver
POST_FDISPLAY0HMVSRMargin_2X_H6
RAMP_SPEED1HMVSRMargin_2X_M6
POST_RAMP_SPEED1HMVSRMargin_2X_L6
LVDS_RX_FMT1VMVSRMargin_2X2
LVDS_TX_FMT1HSADPercentT1_2X10
LVDS_RX_BIT1HSADPercentT2_2X14
LVDS_TX_BIT1HMVSRMargin_FILM_H6
POST_OUT1_ORDER0HMVSRMargin_FILM_M6
POST_OUT2_ORDER1HMVSRMargin_FILM_L6
POST_OUT3_ORDER2VMVSRMargin_FILM2
POST_OUT4_ORDER3HSADPercentT1_FILM10
CROSS_PATTERNOFFHSADPercentT2_FILM14
EnableFB1
Factory NameRangeFactory NameRange
VSYNC_DELAY_3D_500VSYNC_DELAY_3D_606
Page 55
4-48
4. Troubleshooting
FRC
FRCQ
Option
FRCQ
Fallback
Factory NameRangeFactory NameRange
SSC_OnOffONFilm_Low_SD40
SSC_Width2Film_Medium_SD50
SSC_Freq2Film_High_SD60
FMD_Demo2Film_Low_HD70
CSB Vertical275Film_Medium_HD80
CSB Horizontal840Film_High_HD90
X_VStabStatVid275Video_Judder_Low100
X_VStabStatF840Video_Judder_Med0
X_VStabCorF275Video_Judder_High0
X_VStabSensF840Hangup Detection0
X_HaloSizStatVid128Q LVDS Sequence0
X_HaloSizStatF10Q LVDS Format0
X_HaloSizCorF20Q LVDS bit width0
X_HaloSizSensF30PC_Mode_OnOff
Factory NameRangeFactory NameRange
SensD_Film_Low31V_Len_Slope_Film1
SensD_Film_Medium31SensD_Video0
SensD_Film_High31Rel_Start_Video20
Rel_Start_Film20Rel_Slope_Video1
Rel_Slope_Film3H_Len_Start_Video127
H_Len_Start_Film127H_Len_Slope_Video1
H_Len_Slope_Film1V_Len_Start_Video40
V_Len_Start_Film40V_Len_Slope_Video1
Page 56
4-49
4. Troubleshooting
4-4. White Balance - Calibration
4-4-1 White Balance -Calibration
ADC/WB
ADC
AV Calibration
Comp Calibration
PC Calibration
HDMI Calibration
4-4-2 Service Adjustment
You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Color Calibration
Adjust spec.
1. Source : HDMI
2. Setting Mode : 1280*720@60Hz
3. Pattern : Pattern #24 (Chess Pattern)
( Chess Pattern )
4. Use Equipment : CA210 & Master MSPG925 Generator
- Use other equipment only after comparing the result with that of the Master equipment.
Input modeCalibrationPattern
CVBS IN (Model_#1)Perform in NTSC B&W Pattern #24Lattice
Component IN (Model_#6)Perform in 720p B&W Pattern #24Lattice
PC Analog IN (Model_#21)
HDMI INPerform in 720p B&W Pattern #24Lattice
Perform in VESA XGA (1024x768)
B&W Pattern #24
<Table 1>
Lattice
Page 57
4-50
4. Troubleshooting
Method of Color Calibration (AV)
1) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port
2) Press the Source key to switch to "AV1" mode
3) Enter Service mode
4) Select the "ADC/WB" and "ADB" menu
5) Select the "AV Calibration" menu.
6) In "AV Calibration Off" status, press the "
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the "AV Calibration" status from Failure to Success.
" key to perform Calibration.
Method of Color Calibration (Component)
1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port
2) Press the Source key to switch to "component" mode
3) Enter Service mode
4) Select the "ADC/WB" and "ADB" menu
5) Select the "Comp Calibration" menu.
6) In "Comp Calibration Off" status, press the "
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the "Comp Calibration" status from Failure to Success.
" key to perform Calibration.
Method of Color Calibration (PC)
1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2) Press the Source key to switch to "PC" mode
3) Enter Service mode
4) Select the "ADC/WB" and "ADB" menu
5) Select the "PC Calibration" menu.
6) In "PC Calibration Off" status, press the "
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the "PC Calibration" status from Failure to Success.
" key to perform Calibration.
Method of Color Calibration (HDMI)
1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port
2) Press the Source key to switch to "HDMI1" mode
3) Enter Service mode
4) Select the "ADC/WB" and "ADB" menu
5) Select the "HDMI Calibration" menu.
6) In "HDMI Calibration Off" status, press the "
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the "HDMI Calibration" status from Failure to Success.
" key to perform Calibration.
Page 58
4-51
4. Troubleshooting
4-4-3 White Balance - Adjustment
ADC/WB
White Balance
(low light)(hight light)
Sub Bright
R offset
G offset
B offset
(W/B adjustment Condition refer next page)
Sub Contrast
R gain
G gain
B gain
4-5. Servicing Information
4-5-1 Upgrading the Software
Samsung may offer upgrades for TV’s rmware in the future. Please contact the Samsung call center at 1-800SAMSUNG (726-7864) to receive information about downloading upgrades and using a USB drive. Upgrades will
be possible by connecting a USB drive to the USB port located on your TV.
Insert a USB drive containing the rmware upgrade 1.
into the Wiselink Pro port on the side of the TV.
If pop up is showed, press the exit or or press the No 2.
button. (If you press Yes button, display is changed to
Wiselink Pro Menu )
Press the 3. MENU button to display the menu.
Press the ▲ or ▼ button to select "Setup", then press
the ENTER button.
Press the ▲ or ▼ button to select "SW Upgrade", then 4.
press the ENTER button.
Press the 5. ENTER button.
The message "Scanning for USB... It may take up to 30
seconds." is displayed.
The message "Upgrade version XXXX to version XXXX? 6.
The system will be reset after upgrade." is displayed.
Press the ◄ or ► to select the "OK", then press the
ENTER button.
Please be careful to not disconnect the power or remove
the USB drive while upgrades are being applied. The TV
will turn off and turn on automatically after completing
the rmware upgrade. Please check the rmware version
after the upgrades are complete. When software is
upgraded, video and audio settings you have made will
return to their default (factory) settings.
We recommend you write down your settings so that you
can easily reset them after the upgrade.
Page 59
4-52
4. Troubleshooting
4-5-2 Self Diagnostic
This is simple test function that judge whether is TV SET’s problem or not.
There are two self-test. Picture and Sound.
Press "Menu -> Support -> Self Diagnosis" 1.
The message "Picture Test / Sound Test" is displayed.
2. Picture Test
1) The message "Does the problem still exist with this
test pattern?" is displayed.
2) Press "Yes". This is a TV SET problem.
The massage "Contact Samsung’s call center at
1-800-SAMSUNG for assistance." is displayed.
3) Press "No".
This is not a TV SET problem.
The message "If the self diagnosis picture is OK, picture
distortion may caused by your external device.
Please check connection. If the problem still persists,
refer to the external device’s user manual." is displayed.
Page 60
4-53
4. Troubleshooting
3. Sound Test
1) The message "Does the problem still exist with this
sound test?" is displayed.
2) Press "Yes". This is a TV SET problem.
The message "Contact Samsung’s call center at
1-800-SAMSUNG for assistance."is displayed
3) Press "No".
This is not a TV SET problem.
The message "If the self diagnosis picture is OK, picture
distortion may caused by your external device.
Please check connection. If the problem still persists,
refer to the external device’s user manual." is displayed.
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