Samsung UE65JS9000TXZT User manual

user manual

Thank you for purchasing this Samsung product. To receive more complete service, please register

your product at

www.samsung.com/register

Model ___________ Serial No. ____________

Warning! Important Safety Instructions

(Please read the Safety Instructions before using your TV.)

CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.

- Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.

- Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.

- Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.

Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately.

This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.

Do not overload wall outlets, extension cords or adaptors beyond their capacity, since this can result in fire or electric shock. Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular

attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance. To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and

disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges. Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the

local electrical supply. Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock. To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus. Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's

plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands. If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and

contact an authorised dealer or service centre. Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time

(especially when children, elderly or disabled people will be left alone in the house).

- Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.

Be sure to contact an authorised service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an aerial port, a train station, etc. Failure to do so may lead to serious damage to your TV.

Use only a properly grounded plug and wall outlet.

- An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)

To turn off this apparatus completely, disconnect it from the wall outlet. Be sure to have the wall outlet and power plug readily accessible. Do not allow children to hang onto the product. Store the accessories (battery, etc.) in a location safely out of the reach of children. Do not install the product in an unstable location such as a shaky shelf or a slanted floor or in a location exposed to vibration. Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a service centre. To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such

as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.

Do not expose this apparatus to dripping or splashing. Do not dispose of batteries in a fire. Do not short-circuit, disassemble, or overheat the batteries. There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or

equivalent type. WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM

THIS PRODUCT AT ALL TIMES.

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol indicates that this product has included important literature concerning operation and maintenance.

* Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

CIS languages (Russian, Ukrainian, Kazakhs) are not available for this product, since this is manufactured for customers in EU region.

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What's in the Box?

Samsung Smart Control & Batteries (AA x 2) Regulatory Guide Remote Control & Batteries (AAA x 2) Power Cord User Manual Warranty Card (Not available in some locations)

English

COMPONENT IN/AV IN/

AUDIO OUT Adapter

One Connect

- To use the 3D function, you must purchase the 3D glasses.

- Make sure that the following items are included with your TV. If there are any items missing, contact your local dealer.

- The colours and shapes of the items differ with the model.

- Cables not supplied with this product can be purchased separately.

- Open the box and check for any accessory items hidden behind or inside the packing materials.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but there will be no defect with the product (i.e., where the user manual has not been read).

(b) You bring the unit to a repair centre, but there will be no defect identified the product (i.e., where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Warning: Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown.

wall mount adapter

One Connect Cable

Cable holder & Screw

(M4 x L12)

Do Not Touch This Screen!

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Using the TV Controller

You can use the TV Controller on the back of the TV instead of the remote control to control most of the functions of your TV.

Control Menu

: Opens

Smart Hub

: Opens the menu.

The Control Stick is located on the

lower left corner of the back of the TV.

Remote control sensor

Control Stick

: Selects a source.

: Turns off the TV.

TV Camera Connection

- The TV camera is sold separately.

- Make sure to connect only the TV camera to the TV CAMERA port.

- Remove the cover of the TV CAMERA port, and then connect the TV camera's USB cable to the port. You cannot cover the port with the port cover while the cable is connected to the port.

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The Standard Remote Control

English

Turns the TV on/off.

Gives direct access to channels.

Alternately selects Teletext ON, Double,

Mix or OFF.

Adjusts the volume.

Launches the

Displays the menu on the screen.

Quickly selects frequently used functions.

Moves the focus, and changes the values

seen on the TV's menu.

Returns to the previous menu or channel.

Use these buttons according to the

directions on the TV screen.

Use these buttons with specific features.

Use these buttons according to the

directions on the TV screen.

Channel List

Displays and selects available video sources.

Returns to the previous channel.

Turns the sound on/off.

Changes the current channel.

Launches to the e-Manual chapter, Smart Features >

Displays the Electronic Programme Guide (EPG).

Displays information about the current programme or content.

item.

Exits the menu.

REC

watching.

E-MANUAL

broadcast service.

Smart Hub

(Enter): Selects or runs a focused

- Press and hold to display the

: Records whatever you are currently

: Opens the e-Manual.

: Use this button when using data

: Stops playing content.

applications. Refer

Guide

Installing batteries into the remote control

Match the polarity of the batteries to the symbols on the battery compartment.

- Use the remote control within 7m the TV.

- Bright light may affect the performance of the remote control. Avoid using near bright fluorescent lights or neon signs.

- The colour and shape of the remote may vary depending on the model.

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The Samsung Smart Control

: Press this button to mute the sound temporarily.

- AD: Press and hold this button to bring up

MIC

: Use the microphone with the Voice Control and Voice functions.

Accessibility Shortcuts

: Turns the TV on and off.

SOURCE: Displays and selects the available video sources. MENU/123: Displays the numeric buttons, the content control button,

and other function buttons on the screen so that you can run functions conveniently.

- Press and hold this button to run the

: Changes the volume.

: Changes the channel.

POINTER: Place a finger on the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Press the button to select or run a focused item.

that enables or disables Accessibility menus.

Voice Recognition

POINTER

button and move the

function.

POINTER

< > ¡ £

TV's menu.

- Press and hold to display the

RETURN: Returns to the previous menu or channel.

- EXIT: Press and hold this button to exit the currently running

movie, picture, or music. EXTRA: Displays related information about the current programme.

chapter, "Smart Features > Smart Hub.")

: Moves the focus, and changes the values seen on the

(Enter): Selects or runs a focused item.

Guide

function on the TV's screen.

: Controls the content when playing the media content such as

SMART HUB: Launches

Smart Hub

applications. (See the e-Manual

Installing batteries into the Samsung Smart Control

To use the Samsung Smart Control, push the rear cover open in the direction of the arrow and insert the batteries as shown in the figure. Make sure that the positive and negative ends are facing the correct direction.

- Alkaline batteries are recommended for longer battery life.

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Pairing the TV to the Samsung Smart Control

If your Samsung Smart Control is not paired to your TV, press and hold the buttons labeled ① and ② simultaneously for 3 seconds or more to pair the Samsung Smart Control to the TV.

- The Samsung Smart Control can only be paired to one TV at a time.

Connecting to a Network

Connecting the TV to a network gives you access to online services, such as Smart Hub, as well as software updates.

Network Connection - Wireless

Connect the TV to the Internet using a standard router or modem.

English

Wireless IP Router or Modem with

The LAN Port on the Wall

LAN Cable (Not Supplied)

a DHCP Server

Network Connection - Wired

One Connect

Connect your TV to your network using a LAN cable.

- The TV does not support the network speeds less than or equal to 10 Mbps.

- Use a Category 7 cable for the connection.

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The e-Manual

The embedded e-Manual contains information about the key features of your TV.

- You can download and view a printable version of the e-Manual on the Samsung website. Displaying the e-Manual:

• On the Samsung Smart Control, press the On the Standard Remote Control, press the

Support

• On the TV’s menu, select

Using the buttons available on the main screen of the e-Manual

MENU/123

e-Manual

button, and then select

E-MANUAL

button.

e-Manual

on the On-Screen Remote.

Index

Recent pages

Select an item from the search results to load the corresponding page.

Select a keyword to navigate to the relevant page.

Select a topic from the list of recently viewed topics.

Accessing the associated menu screen from an e-Manual topic page

Try Now

Link

Access the associated menu item and try out the feature directly.

Access a topic referred to on an e-Manual topic page.

Accessing the associated e-Manual topic from a menu screen

Press the e-Manual topic about a current screen menu function.

MENU/123

- The e-Manual cannot be accessed from some menu screens.

button on the Samsung Smart Control, then select

e-Manual

on the On-Screen Remote to read the

Updating the e-Manual to the latest version

You can update the e-Manual in the same way you update apps.

Initial setup

The initial setup dialogue box appears when the TV is first activated. Follow the on-screen instructions to finish the initial setup process. You can manually perform this process at a later time in the

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System

Setup

menu.

Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

- For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.

- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

- To keep your TV in optimum condition, upgrade to the latest software. Use the on the TV's menu (MENU >

Update

Issues Solutions and explanations

The TV is not powered on. Make sure that the power cord is connected and that the remote has live batteries and

The TV won’t turn on. Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

There is no picture/video. Check the cable connections. Remove and reconnect all cables connected to the TV and

The remote control does not work.

The Cable or set-top box remote control doesn’t turn on/off the TV or adjust the volume.

Support

Software Update

is functioning properly. If the power cord is properly connected and the remote control is operating normally, there might arise a problem with the antenna cable connection, or the cable/set-top box might not be turned on. Check the antenna connection or turn on the cable/ set-top box.

Make sure that the wall outlet is working.

Try pressing the the TV turns on, refer to “Remote control does not work” below.

external devices. Set the video outputs of your external devices (Cable/set-top box, DVD, Blu-ray etc) to match

the TV's input connections. For example, if an external device’s output is HDMI, connect it to an HDMI input on the TV.

Make sure that your connected devices are powered on. Be sure to select the correct input source. Reboot the connected device by unplugging it and reconnecting the device's power cable. Replace the remote control batteries. Make sure that the batteries are installed with their poles

(+/–) in the correct direction. Clean the sensor’s transmission window on the remote. Try pointing the remote directly at the TV from 1.5~1.8 m away. Programme the cable or set-top box remote control to operate the TV. Refer to the Cable or

set-top box user manual for the SAMSUNG TV code.

button on the TV to make sure that the problem is not with the remote. If

Update now

or MENU >

Update now

Support

Auto update

Software Update

functions

Auto

English

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Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to MENU >

Solution

Eco Sensor

- If the screen is too dark while you are watching TV in a dark environment, it may be due to the

- Do not block the sensor with any object. This can decrease picture brightness.

System

Eco Sensor

Eco

Still image warning

Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news crawls at the screen bottom etc.), or programmes in panorama or 4:3 image format on the screen. If you constantly display still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this adverse effect, please follow the recommendations below:

•

Avoid displaying the still image for long periods.

•

Always try to display any image in full screen. Use the picture format menu of the TV set for the best possible match.

•

Reduce brightness and contrast to avoid the appearance of after-images.

•

Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.

Caring for the TV

- If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.

- The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Turn off the TV, then gently wipe away smudges and fingerprints on the screen with a micro-fiber cloth. Clean the body of the TV with a soft cloth dampened with a small amount of water. Do not use flammable liquids (benzene, thinners, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on the cloth.

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TV Installation

Mounting the TV on a wall

If you mount this product on a wall, follow the instructions exactly as recommended by the manufacturer. Unless it is correctly mounted, the product may slide or fall, thus causing serious injury to a child or adult and serious damage to the product.

Installing the wall mount kit

You can mount the TV on the wall using a wall mount kit (sold separately). For models providing wall mount adapters, install them as shown in the figures below before installing the wall mount kit.

- Refer to the installation manual included with the Samsung wall mount kit.

Before you install the screws for the wall mount, put the Styrofoam that came with the TV's packaging on the TV to protect it. Then, lay the TV down and attach the screws.

To mount both a soundbar and the TV onto a wall using the wall mount, mount the soundbar onto the TV first, and then mount the TV/Soundbar combination onto the wall mount. For detailed information, see the instructions provided with the soundbar.

- The soundbar installation with the wall mount may not be supported for the specific region or model.

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Wall mount Bracket

For detailed information about installing the wall mount, see the instructions provided with the wall mount kit. We recommend that you contact a technician for assistance when installing the wall mount bracket. We do not advise you to do it yourself. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.

TV Wall mount

Adapter

VESA wall mount kit notes and specifications

You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.

Product

Family

UHD-TV [Curved]

TV size in

inches

48 ~ 65 400 X 400 32 ~ 40 M8 4

VESA screw hole specs

(A * B) in millimetres

C (mm)

Standard

Screw

Quantity

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Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.

Do not use screws that are longer than the standard length or do not comply with VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.

•

For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.

•

Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

•

Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

•

Do not mount the TV at more than a 15 degree tilt.

•

Always have two people mount the TV onto a wall.

Arranging the cables

When installing a stand

When installing a wall mount kit

M4xL12

Providing proper ventilation for your TV

When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

Installation with a stand Installation with a wall mount

10 cm

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10 cm

Attaching the TV to the Stand

Make sure you have all the accessories shown, and that you assemble the stand following the provided assembly instructions.

Safety Precaution: Securing the TV to the wall

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular,

ensure your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device as described below.

Preventing the TV from falling

These are general instructions. The clamps, screws, and string are not supplied by Samsung. They must be purchased separately. We suggest consulting an installation service or professional TV installer for specific hardware and anti-fall hardware installation.

1. Put the screws into the clamps and firmly fasten them onto the wall. Confirm that the screws have been firmly installed onto the wall.

- You may need additional material such as an anchor depending on the type of wall.

2. Remove the screws from the back centre of the TV, put the screws into the clamps, and then fasten the screws onto the TV again.

- Screws may not be supplied with the product. In this case, please purchase the screws of the following specifications.

3. Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a durable, heavy-duty string, and then tie the string tightly.

- Install the TV near to the wall so that it does not fall backwards.

- Connect the string so that the clamps fixed on the wall are at the same height as or lower than the clamps fixed on the TV.

- Untie the string before moving the TV.

4. Make sure that all connections are properly secured. Periodically check the connections for any sign of fatigue or failure. If you have any doubt about the security of your connections, contact a professional installer.

English

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Specifications and Other Information

Specifications

Display Resolution 3840 x 2160 Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity Stand Swivel (Left / Right) 0˚ Model Name UE48JS9000 UE55JS9000 Screen Size (Diagonal) 48 inches (121 cm) 55 inches (138 cm) Screen Curvature 3000R 4200R Sound (Output) 60W (L:20W, R:20W, Woofer: 10W*2) Dimensions (W x H x D) Body With stand Weight Without Stand With Stand Model Name UE65JS9000 Screen Size (Diagonal) 65 inches (163 cm) Screen Curvature 4200R Sound (Output) 60W (L:20W, R:20W, Woofer: 10W*2) Dimensions (W x H x D) Body With stand Weight Without Stand With Stand

1091.8 x 626.7 x 94.4 mm

1091.8 x 703.6 x 297.1 mm

16.3 kg

18.7 kg

10°C to 40°C (50°F to 104°F)

10% to 80%, non-condensing

-20°C to 45°C (-4°F to 113°F) 5% to 95%, non-condensing

1248.5 x 713.7 x 90.7 mm

1248.5 x 790.5 x 322.3 mm

21.7 kg

24.3 kg

1464.6 x 836.8 x 107.7 mm

1464.6 x 915.7 x 366.0 mm

30.0 kg

33.1 kg

- The design and specifications are subject to change without prior notice.

- For information about the power supply, and about power consumption, refer to the label attached to the product.

- Typical power consumption is measured according to IEC 62087 Ed.2

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.

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Licences

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

Recommendation - EU Only

Hereby, Samsung Electronics, declares that this TV is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

This equipment may only be used indoors. This equipment may be operated in all EU countries.

English

Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Correct disposal of the batteries in this product (Applicable in countries with separate collection systems)

This marking on battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

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