Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
Disconnect the AC power and DC power jack before servicing.
(READING SHOULD)
DEVICE
UNDER
TEST
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
NOT BE ABOVE 0.5mA
2-WIRE CORD
TEST ALL
EXPOSED METAL
SURFACES
LEAKAGE
CURRENT
TESTER
EARTH
GROUND
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
WARNING
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
Page 5
1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
Page 6
1-3
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
CAUTION
NOTE
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6.
always remove the instrument’s ground lead last.
this manual.
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
Page 7
1-4
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7.
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
Page 8
1-5
1. Precautions
1-4. Installation Precautions
For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an 8.
explosion (for example, with some lithium batteries), the following applies:
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to •
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent •
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
Page 9
2. Product Specications
2-1. Product information
ModelUE**H5500AW
2. Product specications
W
Front View
Detail View
Front ColorBlack
32"
40"
Dimensions
(W x H x D)
48"
With Stand721.4 x 465.1 x 163.4 mm / 28.4 x 18.3 x 6.4 inches
Without Stand721.4 x 428.5 x 64.9 mm / 28.4 x 16.9 x 2.6 inches
With Stand906.6 x 578.2 x 196.4 mm / 35.7 x 22.8 x 7.7 inches
Without Stand906.6 x 532.9 x 65.1 mm / 35.7 x 21.0 x 2.6 inches
With Stand1075.1 x 673.8 x 203.9 mm / 42.3 x 26.5 x 8.0 inches
Without Stand1075.1 x 627.6 x 65.5 mm / 42.3 x 24.7 x 2.6 inches
H
* W : Width H : High D : Depth
Weight
50"
With Stand1116.8 x 696.4 x 203.9 mm / 44.0 x 27.4 x 8.0 inches
Without Stand1116.8 x 651.1 x 65.7 mm / 44.0 x 25.6 x 2.6 inches
With Stand5.3 kg / 11.6 lbs
32"
Without Stand4.9 kg / 10.8 lbs
With Stand 8.6 kg / 19.0 lbs
40"
Without Stand7.7 kg / 17.0 lbs
With Stand12.4 kg / 27.3 lbs
48"
Without Stand11.1 kg / 24.5 lbs
With Stand 13.7 kg / 30.2 lbs
50"
Without Stand13 kg / 28.7 lbs
2-1
Page 10
2-2
2. Product specications
2-2. Product specication
2-2-1. Detailed Specications
NOTE
Design and specications are subject to change without prior notice.
ItemUE**H5500AWXXH
General Information
Display
Video
Audio
ProductLED
Series5
CountryHUNGARY
Screen Size32'/40"/48'/50"
Resolution1,920 x 1,080
Ultra Clear PanelN/A
Screen CurvatureNo
Picture EngineHyperReal Engine
Clear Motion Rate100
Micro DimmingN/A
Precision Black (Local Dimming)N/A
Wide Color Enhancer (Plus)Yes
Wide Color GamutN/A
Color AccuracyN/A
Auto Depth EnhancerN/A
Film ModeYes
Dolby MS10 / MS110Dolby MS10
Smart TV
DTS Studio Sound / DNSe+DTS Studio Sound
DTS Premium Sound / DTS Premium
Sound 5.1
3D SoundN/A
Auto Volume LevelerYes
Sound CustomizerN/A
Sound Output (RMS)10W X 2
Speaker TypeDown Firing + Full Range
WooferN/A
HD AudioN/A
Smart HubYes
Samsung SMART TVYes
On TVYes (15 European Countries)
Movies & TV ShowsYes (9 European Countries)
DTS Premium Sound 5.1
Page 11
2-3
2. Product specications
ItemUE**H5500AWXXH
Smart TV
Smart Interaction
Smart Convergence
MultimediaYes
AppsYes
GameYes (7 European Countries)
FitnessYes
KidsNo
Multi-Screen (Dual / Quad Screen)N/A
Skype™ on Samsung TVYes
Web BrowserYes
Voice InteractionN/A
Voice ControlN/A
Camera Built-inN/A
Face recognitionNo
Motion controlNo
Contents StreamingYes
Screen MirroringYes
Samsung SMART ViewYes
Tuner/Broadcasting
Connectivity
Smart HomeYes (FR,DE,SE)
Easy Pin pairingYes
Twin TunerN/A
CI/CI+/2CI+CI+ (1.3)
DTV TunerDVB-T/C
Analog TunerYes
MHP / MHEG / HbbTV / ACAP / GINGA /
OHTV
HDMI3
USB2
Component In (Y/Pb/Pr)1
Composite In (AV)1 (Common Use for Component Y)
Ethernet (LAN)Yes
HeadphoneYes
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input)1/1(Common Use for Terrestrial)/0
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
This LED TV contains electrostatically sensitive devices. Use caution when handling these components.
WARNING
3-1. Disassembly and Reassembly
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
CAUTION
Place TV face down on cushioned table.
If there is no additional coment, it is same for all inches.3.
DescriptionPicture DescriptionScrews
1
Remove screws from the Stand and
2
Remove Stand.
32" : 3ea -
40"/48"/50" : 4ea -
Torque :
9~ 10Kgf.cm
6003-001782
3-1
Page 17
3-2
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove screws of Rear Cover.
3
32" : 12ea -
40" : 16ea -
48" : 18ea -
Torque :
9~ 10Kgf.cm
6003-001782
Torque :
7~ 8Kgf.cm
6003-002755
50" : 20ea -
Remove the Rear-Cover.
4
Page 18
3-3
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove 9 screws of Main Board and
5
Power Board.
Remove the Speakers and Power Cables.
6
Torque :
7~ 8Kgf.cm
6001-003016
Remove the LVDS Cable and Panel Drive
7
Cable.
Page 19
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the function
8
Completed disassembly.
9
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
3-4
Page 20
4. Troubleshooting
4-1. Troubleshooting
4-1-1. Previous Check
Check the various cable connections rst.1.
Check to see if there is a burnt or damaged cable. -
Check to see if there is a disconnected or loose cable connection. -
Check to see if the cables are connected according to the connection diagram. -
Check the power input to the Main Board.2.
Main Board
Power Cable
T-con Board
4. Troubleshooting
Power Board
LVDS Cable
Speaker
How to distinguish if the problem is caused by 3. Main Board or T CON
4-1
Page 21
4-2
4. Troubleshooting
How to know it is from Main Board or T-Con when some problems happen
No Picture : Backlight is on, but there is no picture and LED indicator in front of TV is blinking.1.
Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step. -
Picture distortion : Enter the service mode 2. ⇢ Choose ‘SVC’ ⇢ Check the ‘internal pattern.’
Enter ‘Service Mode.’ -
If you do not have Factory remote control•
Power OFF InfoMENUMutePower On
If you have Factory remote control•
INFOFactory
Choose ‘SVC.’3.
Choose ‘Test pattern.’4.
Select the each pattern and then check all pattern is ok or not.5.
Option
Control
Debug
SVC
ADC/WB
Advanced
Pattern Status isChange theTest Pattern is made by the NOVATEK IC
OKMain BoardWe guess front of NOVATEK IC has problem.
NGPanel and T-Con BoardWe guess back of NOVATEK IC has problem.
Test PatternPattern Sel
Page 22
4-2. How to Check Fault Symptom
4-3
4. Troubleshooting
4-2-1. NO Power
Note
Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned.
The LEDs on The front panel do not work when connecting The power cord.•
Symptom
Major
checkpoints
The SMPS relay does not work when connecting The power cord.•
The units appears to be dead.•
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning. In this case, check the following:
Check the internal cable connection status inside the unit.•
Check the fuses of each part.•
Check the output voltage of SMPS.•
Replace the Main Board.•
Diagnostics
Power indicator LED is on?
Yes
Check the backlight on, when 18 PIN
cable unconnected ?
Yes
Check ‘Stand-By 5V’ ?
L204 : A5.3V
Yes
Check ‘Power input of Main Ass’y’ ?
BD201/206/209/214 : A13V -
Yes
Check ‘Power IC output of Main Ass’y’ ?
IC202 : A3.3V -
L305/306 : B1.1V / L201 : B5V -
L203 : B3.3V / L2001 : A1.5V -
Yes
Check Input power of ‘T CON Board’ ?
F1(T CON) : B13V -
No
No
No
No
No
No
Check the power cord connection.
Change 18p cable.
Change Main Power Ass’y.
Change the Main Ass’y.
Reconnect or Change.
the LVDS cable.
Yes
Check Power of ‘T CON Board’.
BD1(T CON) : Panel_12V -
B1.1V(T CON-TP) : FT1_1.1V_PW -
No
Change the T CON Board.
Page 23
4-4
4. Troubleshooting
Yes
Diagnostics
Please, Contact tech support.
CautionMake sure to disconnect the power before working on the IP Board.
Page 24
4-5
4. Troubleshooting
Location of Parts
Main Board_Front
A3.3V_PW
(IC202)
B5V_DC_PW
(IC201)
BAV_PW
A1.5V_DDR_PW (IC)
B1.1V_CORE_PW
(IC206)
(IC304)
B1.1V_CPU_PW
(IC305)
B3.3V_PW
(IC 208)
Page 25
4-6
4. Troubleshooting
4-3. Factory Mode Adjustments
4-3-1. Detail Factory Option
NOTE
If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".
UE**H5500AWXXH
Inches32"40"48"50"
AUO
SDC
BN07-01358B
BN95-01325B
GH032BGLV2H
GH032BGLV2H/V
SEMSEMSEMHANSOE
BN44-00697ABN44-00703ABN44-00703ABN44-00704A
L32SF_ESML48S1_ESML48S1_ESML55S1_EHS
BN91-11600ABN91-11600GBN91-11600NBN91-11600U
BN94-07369ABN94-07369GBN94-07369NBN94-07369U
BN95-01316BBN95-01317B
GH040BGLV2VGH048BGLV2V
PANEL
SMPS BOARD
MAIN BOARD
Vendor
Code
Spec.
Vendor
Code
Spec.
Chassis
Ass'y
PBA Ass'y
ByteItem
0Factory Reset
1Type
32R6AF0V
32A6AF0V
40A6AF0V48A6AF0V
2Local set
3SW Model
4BOM Model
SDCSDC
-
EU
H5500
5500
AUO
INX
BN07-01359B
BN95-01320B
GH050BGA-B2
GH050BGNV2V
50R6AF0V
50D6AF0V
5Tuner
6Ch table
DVB-T/C
NONE
Page 26
4-3-2. Entering Factory Mode
4-7
4. Troubleshooting
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
If you do not have Factory remote control•
Power OFF INFOMENUMUTEPower On
If you have Factory remote control•
INFOFactory
If you don’t have Factory remote control, can’t control some menus. •
Option
Control
Debug
SVC
ADC/WB
Advanced
T-MST14DEUC-xxxx
T-MST14EDUS-xxxx
BT Version : xxxx
E-Manual : xxxx
Camera Version : xxxx
Blaster Version : xxxx
EDID SUCCESS
CALIB : AV/COMP/PC/HDMI/
Option : xxxx,xxxx,55xx,NONE
SDAL-X14H-MAIN-xxxx-xxxx
RFS : "X14 00xx" KER/1 201x-xx-xx
KERNEL : 9.0915, D /
DTP-DTVTD-xxxx-xx
Backend[x] Panel[x]
FW[xxxx] Data[xxxx]
TCON Version : xxxx
Model : UExxH55xx
Wired MAC SUCCESS
Wireless MAC SUCCESS
WIFI : ATH6KL(5.0.0.69.0518)
CIP SUCCESS
DRM : Crt O, Nf/ , Wv/ , Hc O, Dc/ , Mx/ , MI/
Factory Data Ver : xxx
EERC Version : xx
DTP-BP-HAL-xxxx
DTP-BP-MW-xxxx
DTP-BP-APP-xxxx
Date of purchase : mm/dd/yyyy
Page 27
4-8
4. Troubleshooting
4-3-3. Factory Data
Option
Factory Menu NameDataRange
Factory Reset
Type
Local Set
SW Model
BOM Model
TUNER
Ch Table
-
32R6AF0V/40A6AF0V/48A6AF0V/
50R6AF0V
EU/EU-GER/EU-UK/EU-SPAIN/CIS
UH5500
5500
S_TC
NONE
SSXZG - 5570
MRT Option
Front ColorU-T-CL-M63
LVDS FORMATJEIDA
Language_ArabicEU
RegionPANEURO
PnP LanguageDEU
WIFI REGIONE
OTN SupportON
OTA SupportGENERAL
TTXON
China HDOFF
NT ConversionOFF
Num of DTV DECODER2
Num of AV1
Num of COMP1
Num of HDMI3
Num of SCART1
Num of USB Port2
Num of USB 3.00
Num of RVU0
Num of Display2
Num of IPTV0
Num of RUI0
Num of PVR RECORD1
TOOLS Support1849
LNA SupportOFF
24Px4 SupportOFF
BD Wise SupportOFF
Page 28
Factory Menu NameDataRange
4-9
4. Troubleshooting
Data Service SupportOFF
JAVA Data Service SupportOFF
PVR SupportON
CI SupportON
LEDMotionPlus SupportON
Natural Mode SupportON
Relax Mode SupportOFF
HDMI/DVI SEL3
Select LCD/PDPLCD
Wall MountOFF
HV FlipHV Flip / H Filp / OFF
Light EffectOFF
e-Pop DefaultON
CAMERA SupportOFF
NETWORK SupportInt-Wi
EcoSensor SupportON
3D SupportOFF
BT SupportOFF
BT ADDRESSNOT SUPPORT
HP LINEHEADPHONE
Smart Control SupportOFF
Motion RecogOFF
Voice RecogOFF
Virtual Remocon ColorBLACK
Local Dimming PanelOFF
Wi VendorQCA
Engineer Option
Type Of PANEL KEYNone
5 Way Function KeyR BACK
Contents BarOFF
Cable Modulation…
Standby led on/offOFF
Recognition SupportON
IF AGC0
D AGC0
PH BW0
FQ BW0
PH RATE0
Page 29
4-10
4. Troubleshooting
Factory Menu NameDataRange
PD EN0
PEQ Inx33
WF Scale
WF Type0
Number of Network Stream1
DP V Size0
Backend Device
BT_AUDIO_ON_OFFOFF
Cong_AV_PATH
USING_PSI_UPDATE-
ECO StandbyOFF
Fast Logo Delay0
Num of PANEL KEY6
Panel Detail0
Panel Init Time500
Control
Factory Menu NameDataRange
EDID
EDID ON/OFFOFF
EDID WRITE ALL…
EDID WRITE HDMI…
EDID Ver…
EDID Port
Sub Option
RS-232 JackUARTDebug/UART
Serial Log On/OffON
WatchdogOFF
Checksum0x0000
Fast Boot in ProductionOFF
UART EnableOFF
Eeprom Reset
ECO IC TYPEMC8121
Info Link Server Typedevelopment
Info Link CountryNone
TTX GroupUserOSD
Visual Test-
Page 30
Factory Menu NameDataRange
4-11
4. Troubleshooting
MediaPlayDB-
OPTION_SWU
OTN Server Typeoperating
OTN Test ServerOFF
SWU Reset
SWU DurationOFF
SWU Fail TestOFF
OPTION_NUM
Num of ATV1
Num of SVIDEO0
Num of PC0
Num of DVI0
Num of OPTICAL Link1
Num of MEDIA1
Num of Tuner1
Num of ISP0
RF Remocon SupportOFF
CDD mode-
DPMS SupportOFF
Num of IPTV CIP0
Num of CI0
T-CON Device
BOARD CONTROLOFF
RM
Server TypeOperating
RTS ModeOFF
PSA
FKP Download10
FKP Download20
LMK threshold0
Low threshold10
High threshold15
CSBON
CLBON
EEPG Enable0
Last ScreenOFF
App ResumeON
BP RMS Reset1
Page 31
4-12
4. Troubleshooting
Factory Menu NameDataRange
Fanet Thread2
User InstantOn Default ValueOFF
PDP Option
Pixel Shift TestOFF
Logic SW0
Panel Temperature0
LOGIC Waveform Day0
Logic CheckSum0
MRT0
SAPC Timer
APC Speed
Hotel Option
Hospitality ModeOFF
Power On…
Menu OSD…
Operation…
Music Mode…
External Source…
Eco Solution…
Cloning…
Shop Option
Shop ModeOFF
Exhibition ModeOFF
3D CubeOFF
Asia Option
UnbalanceOFF
AF Level adjust3
TX Power Level0
Mono Last MemoryOFF
H ShakingOFF
SOUND
Carrier_MuteOFF
High DeviOFF
Speaker Delay Normal0x0Ah
SPDIF PCM Gain-9dB
FM M Prescale0x30h
FM Prescale0x00h
AM Prescale0x32h
Page 32
Factory Menu NameDataRange
4-13
4. Troubleshooting
NICAM Prescale0x48h
BTSC Mono Prescale0x19h
BTSC stereo Prescale0x2Fh
BTSC SAP Prescale0x2Bh
A2Ident High THID36
A2Ident Low THID9
Pilot Level High Thld0x20h
Pilot Level Low Thld0x0Fh
Carrier2 Amp High THID4
Carrier2 Amp Low THID3
Carrier2 SNR High THR16
Carrier2 SNR Low THR80
Sig Error On35
Sig Error Off41
Amp ModelNTP7414
Amp Volume0xc5h
Amp Scale0x9ah
Amp Check Sum0x1C199E11
Woofer Type0
Woofer Volume0xcbh
Woofer Scale0x8ah
Woofer Check SumNONE
Woofer Local EQ Checksum0
Speaker EQON
PEQ TestReady
Local Speaker EQ0
Local EQ Checksum0
SRS Tuning Parm0
Subwoofer Support0
India SoundOFF
AudioDock BT delay50
Wall Filter Type0
Bottom CheckSum0
Bottom Local CheckSum0
Lipsync Inx2
Lipsync CheckSumOK:0x9631
Lipsync USB TestReady
LipSync BT CheckSumOK:0x696A
Page 33
4-14
4. Troubleshooting
Debug
Factory Menu NameDataRange
Spread Spectrum
LVDS SpreadON
DDR Spread1.0% Spectrum
Period30K
Amplitude1
HD SSC ON/OffON
HD SSC Value1
LVDS SSC ON/OffON
LVDS SSC Value0
DDR SSC ON/OffON
DDR SSC Value1
FRC LVDS SSC ON/OFFOFF
FRC LVDS SSC MRR10
FRC LVDS SSC MFR1
FRC LVDS SSC Period1
FRC LVDS SSC Modulation1
FRC DDR SSC ON/OFFON
FRC DDR SSC MRR15
FRC DDR SSC MFR1
FRC DDR SSC Period1
FRC DDR SSC Modulation1
DDR Margin
A CTRL_OFFSET_0_30x0
A CTRL_OFFSET_D0x0
B CTRL_OFFSET_0_30x0
B CTRL_OFFSET_D0x0
ND ADJ SupportOFF
MICOM POWER OFFOFF
RF Mute Time6ms
CI+1.3OFF
FRC
FRC FDISPLAY ON/OFF0
3D FDISPLAY ON/OFFOFF
PC Mode ON/OFFOFF
Home Panel FRCOFF
DDR Test0
Tuner Margin10
Page 34
Factory Menu NameDataRange
4-15
4. Troubleshooting
MPEG Margin100
H.264 Margin100
CAM Wait Time
TS Clock deldy0
TCON_TEMP READ0
TEMP LAST60
DCC VERSION0x0
DCC CHK SEL0
DCC CHECK LOCAL0x0
DCC CHECK TOTAL0x0
MulitACC Checksum0
IIC Bus stopOFF
Tuner Status
DVB
SNR
BER
Signal Strength
Bandwidth
Frequency
LNA Status
FFT
Modulation
Code Rate
GI
Hier Modulation
Frequency offset
Timing offset
AGC
UCB
PLL Type
DEMOD Type
TPS Lock
RS Lock
SSI
SQI
Firmware Version
ISDB-T
FFT Size_1
Page 35
4-16
4. Troubleshooting
Factory Menu NameDataRange
Guard Interval_1
Freq. Offset_1
SNR_1
IF AGC_1
TMCC Lock_1
TS Packer_1
Master Lock_1
A_Modulation_1
A_Code Rate_1
A_Timer InterLeave_1
A_Segments Num_1
A_BER_1
B_Modulation_1
B_Code Rate_1
B_Timer InterLeave_1
B_Segments Num_1
B_BER_1
C_Modulation_1
C_Code Rate_1
C_Timer InterLeave_1
C_Segments Num_1
C_BER_1
SVC
Factory Menu NameDataRange
Self Diagnosis
Loop Back
AV Audio Test
DVIN Audio Test
CVBS Test
COMP Test
-
USB HUB Test
HDMI Test
SCART Audio Test
SCART CVBS Test
SCART RGB Test
PC Audio Test
Page 36
Factory Menu NameDataRange
4-17
4. Troubleshooting
PC Self Test
CPU…
DDR
FLASH
EEPROM
Sound AMP
HDMI Switch IC…
USB HUB IC
WIFI
LVDS
T-CON/FRC
PCB Test…
MOIP…
App Self Test
Device self Test
Voltage…
EcoSensor
BT
EXT Sound Inspection
Woofer Sound InspectionNONE
ATV CH Inspection
DTV CH Inspection
Satellite CH Inspection
Info
SVC Info0
LOG(View Log)
ER Count
Panel Display Time
Upgrade
T-CON Usb DownloadFailure
T-CON CheckSumN/A
Logic Usb D/L…
SUBMICOM UPGRADEReady
BT UPGRADE
BT FREEPAIRINGON
Function UpgradeFailure
FRC3D FW Upgrade
FRC3D LD UPGRADEFailure
Page 37
4-18
4. Troubleshooting
Factory Menu NameDataRange
Camera Upgrade
Mic Upgrade
CPLD USB Download
JP MICOM UPGRADEFailure
DP MICOM UPGRADEFailure
Jump UpgradeFailure
IR Blaster Upgrade
CPLD Download
LDC Prole Upgrade0
Pic Data USB Update0
Audio Data USB Update0
Eco Data USB Update0
Reset
Smart Hub Reset0
EEPROM Rst0
Factory Rst0
OPTION_HDMI
DVI/HDMI SOUNDAuto
HDMI HOT PLUGDisable
HOTPLUG SWITCHINGBoot
HOT PLUG DURATION1200ms
CLK TERM DURATION1200ms
HDMI FLT CNT SIG100ms
HDMI FLT CNT LOS100ms
UNSTABLE BAN CNT5000ms
HDMI ROBINON
HDMI CallbackOFF
HDMI CTS THLD8
HDMI CTS Cnt11
HDMI EQAUTO
HDMI Write TypeCombine
HDMI SwitchNONE
DVI SET TIME300ms
HDMI SyncDE
HDMI 3D DET0
HOT PLUG OFF HOLD TIME
HDMI Stable Count1
Page 38
Factory Menu NameDataRange
4-19
4. Troubleshooting
DVB CI
TS Clock delay TC0
TS Clock delay S0
CI Control Buf OnON
TS Clock delay CPU-1
Test Pattern
Pattern SelOFF
Logic Pattern Sel0
Logic Level Sel
FRC Pre Test Pattern0
FRC Post Test Pattern0
SOC TCON Test Pattern0
SOC TCON Pattern Level255
SOC TCON FRC Pattern0
HDMI WB PatternOFF
HDMI Pattern Sel0
Parma Pre Test Pattern0
Parma Post Test Pattern0
FRC OSD Pre Pattern0
FRC OSD Post Pattern0
Other Setting
Delete S/N0
IPERFStopped
Expert
CAL Data Backup…
CaL Data Restore
ATV IF AGC SPEED0
Auto PowerLAST POWER
SVC Panel
ORIGINAL
ADC/WB
Factory Menu NameDataRange
ADC
AV Calibration/
Comp Calibraion/
PC Calibration/
HDMI Calibration/
-
Page 39
4-20
4. Troubleshooting
Factory Menu NameDataRange
ADC Result
1st_Y_GH0
1st_Y_GL0
1st_Cb_BH0
1st_Cb_BL0
1st_Cr_RH0
1st_Cr_RL0
2nd_R_L134
2nd_G_L134
2nd_B_L134
2nd_R_H49
2nd_G_H49
2nd_B_H49
White Balance
R-Offset128
G-Offset128
B-Offset128
R-Gain128
G-Gain128
B-Gain128
WB_W2_R_Offset128
WB_W2_B_Offset128
WB_W2_R_Gain164
WB_W2_B_Gain63
WB_N_R_Offset128
WB_N_B_Offset128
WB_N_R_Gain151
WB_N_B_Gain108
MGA
MGA On/OffOFF
R1_Gain…
B1_Gain…
G1_Gain…
R2_Gain…
B2_Gain…
G2_Gain…
R3_Gain…
B3_Gain…
Page 40
Factory Menu NameDataRange
4-21
4. Troubleshooting
G3_Gain…
R4_Gain…
B4_Gain…
G4_Gain…
R5_Gain…
B5_Gain…
G5_Gain…
R6_Gain…
B6_Gain…
G6_Gain…
R7_Gain…
B7_Gain…
G7_Gain…
R8_Gain…
B8_Gain…
G8_Gain…
R9_Gain…
B9_Gain…
G9_Gain…
R10_Gain…
B10_Gain…
G10_Gain…
MGA On/OffOFF
R1_Gain…
B1_Gain…
G1_Gain…
R2_Gain…
B2_Gain…
G2_Gain…
R3_Gain…
B3_Gain…
G3_Gain…
R4_Gain…
B4_Gain…
G4_Gain…
R5_Gain…
B5_Gain…
Page 41
4-22
4. Troubleshooting
Factory Menu NameDataRange
G5_Gain…
R6_Gain…
B6_Gain…
G6_Gain…
R7_Gain…
B7_Gain…
G7_Gain…
R8_Gain…
B8_Gain…
G8_Gain…
R9_Gain…
B9_Gain…
G9_Gain…
R10_Gain…
B10_Gain…
G10_Gain…
Page 42
4-4. White Balance
4-23
4. Troubleshooting
4-4-1. Calibration
Into the Factory Mode.1.
Select 2. ADC/WB menu.
Select 3. ADC menu.
ADC / WB
AV Calibration
Comp Calibration
HDMI Calibration
4-4-2. Service Adjustment
You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Use other equipment only after comparing the result with that of the Master equipment. -
Input modeCalibrationPattern
CVBS IN (Model_#1)Perform in NTSC B&W Pattern #24Lattice
Component IN (Model_#6)Perform in 720p B&W Pattern #24Lattice
HDMI INPerform in 720p B&W Pattern #24
Lattice
Page 43
4-24
4. Troubleshooting
Method of Color Calibration (AV)
Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.1.
Press the Source key to switch to “AV1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “AV Calibration” menu.5.
In “AV Calibration Off” status, press the “► ” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “AV Calibration” status from Failure to Success. 8.
Method of Color Calibration (Component)
Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.1.
Press the Source key to switch to “Component1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “Comp Calibration” menu.5.
In “Comp Calibration Off” status, press the “ ►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “Comp Calibration” status from Failure to Success.8.
Method of Color Calibration (HDMI)
Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.1.
Press the Source key to switch to “HDMI1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “HDMI Calibration” menu.5.
In “HDMI Calibration Off” status, press the “►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “HDMI Calibration” status from Failure to Success.8.
Page 44
4-4-3. Adjustment
4-25
4. Troubleshooting
Into the Factory Mode.1.
Select 2. ADC/WB menu.
Select 3. White Balance menu.
ADC/WBWhite Balance
(Low Light)
Sub Brightness
R offset
G offset
B offset
(Hight Light)
Sub Contrast
R gain
G gain
B gain
Page 45
4-26
4. Troubleshooting
4-5. Software Upgrade
Samsung may offer upgrades for the TV’s rmware in the future. These upgrades can be performed via the TV when it is
connected to the Internet, or by downloading the new rmware from samsung.com to a USB memory device.
Alternative Software (Backup) shows The previous version that will be replaced.•
Software is represented as ‘Year/Month/Day_Version’. The more recent the date, the newer the software version •
Installing the latest version is recommended.
4-5-1. By USB
Insert a USB drive containing the rmware upgrade downloaded from samsung.com into the TV. Please be careful to
not disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on
automatically after completing the rmware upgrade. Please check the rmware version after the upgrades are complete
(the new version will have a higher number than the older version). When software is upgraded, video and audio settings
you have made will return to their default (factory) settings. We recommend you write down your settings so that you can
easily reset them after the upgrade.
4-5-2. By Online
Upgrades the software using the Internet.
First, congure your network. For detailed procedures on using the Network Setting, refer to the ‘Setting the Network’ •
instructions.
If The internet connection doesn’t operate properly, connection can be broken, please retry downloading. If the •
problem still happens, download by USB and upgrade.
4-5-3. Alternative Software (Backup)
If there is an issue with the new rmware and it is affecting operation, you can change the software to the previous
If Software was changed, existing Software is displayed.•
you can change current Software to Alternative Software by ‘Alternative Software’.•
Page 46
4-6. The Dimension of H55** Models
4-27
4. Troubleshooting
32 inches
B
C
Item32"
SET Size (with Stand, W * H * D)721.4 * 465.1 * 163.4
SET (without Stand, W * H * D)721.4 * 428.5 * 64.9
Opening Size (W * H, Diagonal)700.4 * 394.8 * 802.8
Wall Mount200 * 200
Packing Size
(W * H * D)
NET (SET) Weight
(with stand)
NET (SET) Weight
(without stand)
Gross Weight
(After Packing)
W / W899.0 * 486.0 * 108.0
5.38 kg
5.00 kg
6.55 kg
721.4
700.4
802.8
314.9
394.8
423.9
428.5
49.1
64.9
465.1
163.4
Page 47
4-28
4. Troubleshooting
40 inches
B
C
Item40"
SET Size (with Stand, W * H * D)906.6 * 578.2 * 196.4
SET (without Stand, W * H * D)906.6 * 532.9 * 65.2
Opening Size (W * H, Diagonal)887.6 * 500.2 * 1017.7
Wall Mount200 * 200
Packing Size
(W * H * D)
Gross Weight
(After Packing)
W / W
KR
NET (SET) Weight
(with stand)
NET (SET) Weight
(without stand)
W / W9.8 kg (10.1 kg)
KR9.3 kg
1100.0 * 600.0 * 120.0
1042.0 * 600.0 * 120.0
8.25 kg (8.5 kg)
7.5 kg
906.6
887.6
1017.7
385.5
(535.5)
500.2
528.3
532.9
51.3
65.0
578.2
196.4
Page 48
48 inches
4-29
4. Troubleshooting
B
C
Item46"
SET Size (with Stand, W * H * D)1075.1 * 673.8 * 203.9
SET (without Stand, W * H * D)1075.1 * 627.6 * 65.5
Opening Size (W * H, Diagonal)1056.1 * 594.9 * 1210.9
Wall Mount400 * 400
Packing Size
(W * H * D)
NET (SET) Weight
(with stand)
NET (SET) Weight
(without stand)
Gross Weight
(After Packing)
W / W
W / W15.2 kg (15.5 kg)
KR14.1 kg
1215.0 * 706.0 * 133.0
11.9 kg (12.2 kg)
11.2 kg
1075.1
1056.1
1210.9
469.2
(598.8)
594.9
623.0
627.6
49.7
65.5
673.8
203.9
Page 49
4. Troubleshooting
50 inches
B
C
Item50"
SET Size (with Stand, W * H * D)1116.8 * 696.4 * 203.9
SET (without Stand, W * H * D)1116.8 * 651.1 * 65.7
Opening Size (W * H, Diagonal)1097.8 * 618.4 * 1258.9
Wall Mount400 * 400
Packing Size
(W * H * D)
Gross Weight
(After Packing)
W / W
KR
NET (SET) Weight
(with stand)
NET (SET) Weight
(without stand)
W / W16.6 kg (16.75 kg)
KR15.8 kg
1320 * 738 * 135
1265 * 738 * 135
13.5 kg (13.64 kg)
12.88 kg
4-30
1116.8
1097.8
1258.9
469.2
(598.8)
618.4
646.5
651.1
49.9
65.5
696.4
203.9
Page 50
5. Wiring Diagram
5-1. Wiring Diagram
5. Wiring Diagram
5-1
Page 51
5-2
5. Wiring Diagram
2014 LED Signal Path for Troubleshooting
CHECK TEST PATTERNS
ENTER :Factory modeSVC InfoTest Pattern
1. Verify "Pattern Sel" -
2. Verify "FRC Pre Test Pattern" -
3. Verify "FRC Post Test Pattern" -
4. Verify "SoC TCON Test Pattern" -
Page 52
5-3
5. Wiring Diagram
X14H(5500) Block - Diagram
Page 53
5-4
5. Wiring Diagram
X14H Power tee
Page 54
5-5
5. Wiring Diagram
X14H RESET Tree
NAND_NRESET
DDR3_A_X14_RESET_ADDR
DDR3_B_X14_RESET_ADDR
PCM_RESET
NRESET_OUT
SW_POWER
SW_INVERTER
POWER_DET
FRC_RESET
SW_PVCC
TUNER_NRESET
X14_RESET
Page 55
5-6
5. Wiring Diagram
5-2. Connector
Main Board
CN1501
9
8
7
CN1502
10
CN603
CN602
6
CN601
12
CN1402
5
CN502
11
OP301
2
CN1401
1
CN201
CN501
13
CN1201
3
1
CN1401_FHD
1NC16EVEN_TX3+
2GND17EVEN_TX3-
3FRC_SDA18GND
4FRC_PWM119EVEN_TXCLK-
5FRC_SCL20EVEN_TXCLK+
6FRC_PWM321GND
7FRC_PWM222EVEN_TX2+
8TCON_SDA23EVEN_TX2-
9PANEL_I2C_EN24EVEN_TX1+
10BT_SYNC25EVEN_TX1-
11UPDATE_CHK26EVEN_TX0+
12TCON_SCL27EVEN_TX0-
13GND28GND
14EVEN_TX4+29ODD_TX4+
15EVEN_TX4-30ODD_TX4-
CN302
4
1
CN1401_FHD
31ODD_TX3+42ODD_TX0-
32ODD_TX3-43GND
33GND44GND
34ODD_TXCLK+45GND
35ODD_TXCLK-46FRC_PWM4
36GND47PANEL_13V_PW
37ODD_TX2+48PANEL_13V_PW
38ODD_TX2-49PANEL_13V_PW
39ODD_TX1+50PANEL_13V_PW
40ODD_TX1-51PANEL_13V_PW
41ODD_TX0+
Page 56
5-7
5. Wiring Diagram
2
CN201 (to Powr board)
1A13V_PW10SW_INVERTER
2A13V_PW11A13V_PW
3GND12OVD_LEVEL
4GND13A13V_PW
5A13V_PW14OVD_ON_OFF
6GND15GND
7A13V_PW16FRC_PWM1
8SW_POWER_OUT17FRC_PWM2
9A13V_PW18FRC_PWM3
3
CN1201 (to Function/IR)
1IR14A5V
2GND15LED_STB
3GND16BT_WAKE
4FRAME_SYNC_IN17GND
5A3.3V18POWER_DET
6BT_SYNC19NC
7MSCL20BT_RESET
8GND21GND
9MSDA22WIFI_DP
10USB_BT_DP23WIFI_DM
11KEY_INPUT124B5V_DC_PW
12USB_BT_DM25WIFI_WOL
13KEY_INPUT226WIFI_RESET
CN302 (to Speaker)
4
1R+3L+
2R-4L-
CN502 (to Component&AV)
5
1GND9TEST_PR
2COMP2_Y_CVBS10GND
3INDENT_VIEDO211
4GND12TEST_SL
5COMP2_PB13GND
6INDENT_COMP214
7GND15TEST_SR
8COMP2_PR
COMP2_AV2_SL_IN
COMP2_AV2_SR_IN
CN601 (to HDMI3)
6
1HDMI1_RX2+11GND
2GND12HDMI1_RXCLK-
3HDMI1_RX2-13CEC
4HDMI1_RX1+14NC
5GND15HDMI1_SCL_DDC
6HDMI1_RX1-16HDMI1_SDA_DDC
7HDMI1_RX0+17GND
8GND18HDMI1_5V
9HDMI1_RX0-19HDMI1_HOT_PLUG
10HDMI1_RXCLK+
CN602 (to HDMI1)
7
1HDMI2_RX2+11GND
2GND12HDMI2_RXCLK-
3HDMI2_RX2-13CEC
4HDMI2_RX1+14ARC2_SIGLE
5GND15HDMI2_SCL_DDC
6HDMI2_RX1-16HDMI2_SDA_DDC
7HDMI2_RX0+17GND
8GND18HDMI2_5V
9HDMI2_RX0-19HDMI2_HOT_PLUG
10HDMI2_RXCLK+
CN603 (to HDMI2)
8
1HDMI3_RX2+11GND
2GND12HDMI3_RXCLK-
3HDMI3_RX2-13CEC
4HDMI3_RX1+14NC
5GND15HDMI3_SCL_DDC
6HDMI3_RX1-16HDMI3_SDA_DDC
7HDMI3_RX0+17GND
8GND18HDMI3_5V
9HDMI3_RX0-19HDMI3_HOT_PLUG
10HDMI3_RXCLK+
CN1501 (USB1)
9
1B5V_USB1_PW3USB1_DP
2USB1_DM4GND
Page 57
5-8
5. Wiring Diagram
CN1502 (USB2)
10
1B5V_USB2_PW3USB2_DP
2USB2_DM4GND
OP301 (to Optical Jack)
11
1SPDIF_OUT3GND
2B5V_DC_PW
CN1402_LAN
12
1LAN_TXD+5B2.5V
2B2.5V6LAN_RXD-
3LAN_TXD-7NC
4LAN_RXD+8GND
CN501 (SCART)
13
1SC_SR_OUT12-
2SC_SR_IN13GND
3SC_SL_OUT14GND
4GND15SC_R
5GND16SC_FB
6SC_SL_IN17GND
7SC_B18GND
8IDENT_SC19SC_CVBS_OUT
9GND20SC_CVBS_IN
10-21GND
11SC_G
Page 58
5-9
5. Wiring Diagram
5-3. Connector Functions
ConnectorFunction
CN201 CNM803
CN1401 CON3
Supply main power and dimming signal from IP Board to Main Board.
The LVDS signal transfered from Main Board to Panel.
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