Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
Disconnect the AC power and DC power jack before servicing.
(READING SHOULD)
DEVICE
UNDER
TEST
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
NOT BE ABOVE 0.5mA
2-WIRE CORD
TEST ALL
EXPOSED METAL
SURFACES
LEAKAGE
CURRENT
TESTER
EARTH
GROUND
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
WARNING
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
Page 5
1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
Page 6
1-3
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
CAUTION
NOTE
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6.
always remove the instrument’s ground lead last.
this manual.
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
Page 7
1-4
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7.
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
Page 8
1-5
1. Precautions
1-4. Installation Precautions
For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.
A rise in temperature within the product may cause re.
Page 9
2. Product Specications
2-1. Product Information
2-1-1. Model Comparison
ModelUE**EH5****
2. Product specications
W
Front View
D
Detail View
Front ColorBlack (Panel)
Dimensions
(W x H x D)
32"
37"
40"
46"
Set with
Stand
Set without
Stand
Set with
Stand
Set without
Stand
Set with
Stand
Set without
Stand
Set with
Stand
Set without
Stand
738.3 x 498.1 x 191.6 mm / 29.1 x 19.6 x 7.5 inches
738.3 x 444.6 x 93.1 mm / 29.1 x 17.5 x 3.7 inches
866.5 x 575.5 x 247.8 mm / 34.1 x 22.7 x 9.8 inches
866.5 x 519.2 x 93.0 mm / 34.1 x 20.4 x 3.7 inches
927.6 x 606.4 x 227.6 mm / 36.5 x 19.6 x 7.5 inches
927.6 x 551.0 x 93.0 mm / 36.5 x 17.5 x 3.7 inches
1059.8 x 680.7 x 227.6 mm / 41.7 x 26.8 x 9.0 inches
1059.8 x 625.6 x 94.3 mm / 41.7 x 24.6 x 3.7 inches
* W : Width H : High D : Depth
H
2-1
Page 10
2-2
2. Product specications
Set with
32"
37"
Weight
40"
46"
Panel TypeAnti Glare
Internal MemoryNone
DDR128 Mbyte
FeatureMedia Play(Movie)
Stand
Set without
Stand
Set with
Stand
Set without
Stand
Set with
Stand
Set without
Stand
Set with
Stand
Set without
Stand
6.4 kg / 14.11 lbs
5.7 kg / 12.57 lbs
9.9 kg / 21.83 lbs
8.0 kg / 17.64 lbs
11.0 kg / 24.25 lbs
9.0 kg / 19.84 lbs
14.0 kg / 30.86 lbs
12.0 kg / 26.46 lbs
Page 11
2-3
2. Product specications
ModelUE**EH4****
W
Front View
D
* W : Width H : High D : Depth
Detail View
Front ColorBlack (Panel)
Set with
Stand
615.1 x 419.2 x 180.7 mm / 24.2 x 16.5 x 7.7 inches
26"
Dimensions
(W x H x D)
Set without
Stand
Set with
Stand
615.1 x 365.6 x 93.3 mm / 24.2 x 14.4 x 3.7 inches
738.8 x 498.1 x 191.6 mm / 29.1 x 19.4 x 7.5 inches
32"
Set without
Stand
738.8 x 444.6 x 93.1 mm / 29.1 x 17.2 x 3.7 inches
H
Set with
Stand
26"
Set without
Stand
Weight
Set with
Stand
32"
Set without
Stand
Panel TypeAnti Glare
Internal MemoryNone
DDR128 Mbyte
FeatureMedia Play(Movie)
4.5 kg / 9.92 lbs
4.0 kg / 8.82 lbs
6.3 kg / 13.89 lbs
5.7 kg / 12.57 lbs
Page 12
2-4
2. Product specications
ModelUE22ES5****
W
Front View
D
* W : Width H : High D : Depth
Detail View
Front ColorBlack (Panel)
Set with Stand513.4 x 364.4 x 161.0 mm / 20.2 x 14.3 x 6.3 inches
Dimensions
(W x H x D)
22"
Set without
Stand
513.4 x 316.2 x 49.6 mm / 20.2 x 12.4 x 2.0 inches
Set with Stand3.5 kg / 7.72 lbs
Weight22"
Set without
Stand
H
3.3 kg / 7.28 lbs
Panel TypeAnti Glare
Internal MemoryNone
DDR128 Mbyte\
FeatureMedia Play(Movie)
Page 13
2-5
2. Product specications
ModelUE19ES4****
W
Front View
D
* W : Width H : High D : Depth
Detail View
Front ColorBlack (Panel)
Dimensions
(W x H x D)
Set with
Stand
19"
Set without
Stand
Set with
Stand
446.8 x 326.9 x 161.0 mm / 17.6 x 12.9 x 6.3 inches
446.8 x 278.7 x 49.6 mm / 17.6 x 11.0 x 2.0 inches
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
This LED TV contains electrostatically sensitive devices. Use caution when handling these components.
WARNING
3-1. Disassembly and Reassembly
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
CAUTION
5000
Place TV face down on cushioned table.
If there is no additional coment, it is same for all inches.3.
DescriptionPicture DescriptionScrews
1
Remove 4 screws from the Stand.
2
Remove Stand.
3
6003-001782
3-1
Page 38
3-2
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove 1 screw of Cover-Jack.
4
6003-001782
Remove 11 screws of Rear-Cover.
Remove the Cover-Jack.
5
Remove the Rear-Cover.
6003-002755
Page 39
3-3
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Disconnect the Function Ass'y Cable.
6
Remove the screws of Rear-Cover.
7
32" / 37" : 12 EA•
40" : 13 EA•
46" : 15 EA•
6003-001782
6003-002755
(Machine)
Page 40
3-4
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the Rear-Cover.
8
Page 41
3-5
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the 13 screws of Main Board and
9
SMPS Board and Panel.
6001-002756
Page 42
3-6
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the Speakers and Power Cables.
10
Remove the LVDS Cable and Panel Drive
11
Cable.
Completed disassembly.
12
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
Page 43
3-7
3. Disassembly and Reassemble
4000
DescriptionPicture DescriptionScrews
Place TV face down on cushioned table.
1
Remove 4 screws from the Stand.
2
6003-001782
Remove Stand.
3
Remove 1 screw of Cover-Jack.
4
Remove the Cover-Jack.
5
Disconnect the Function Ass'y Cable.
6
6003-001782
Page 44
3-8
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the screws of Rear-Cover.
7
26" : 8 EA•
6003-001782
32" : 12 EA•
Remove the Rear-Cover.
8
Remove the screws of Main Board and
9
SMPS Board and Panel.
26" : 9 EA•
6003-002755
(Machine)
6001-002756
32" : 13 EA•
Page 45
3-9
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the Speakers and Power Cables.
10
Remove the LVDS Cable and Panel Drive
11
Cable.
Completed disassembly.
12
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
Page 46
3-10
3. Disassembly and Reassemble
UE19ES4000*_UE22ES5000*
DescriptionPicture DescriptionScrews
Place TV face down on cushioned table.
1
Remove 3 screws from the Stand.
2
Remove Stand.
NOTE
If you want to remove the only rear
cover, you don`t need to remove the
stand)
Remove 5 screws of Rear-Cover.
3
Lift up the Rear-Cover.
4
6003-001782
6003-001782
5
Separate the Left/Right Speaker, Cables.
Page 47
3-11
3. Disassembly and Reassemble
DescriptionPicture DescriptionScrews
Remove the screws of Main Board and
6
SMPS Board.
Remove the 4 screws of Main Board.•
Remove the 3 screws of SMPS Board.•
NOTE
If you need, Side Bracket also.•
If you want to change the only Panel, •
you don`t need to separate Boards
and cables (except LVDS).
Lift up the Panel.
7
NOTE
If you re-assemble, you should keep the
stop-point.
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
6001-002756
(Machine)
Page 48
3-12
3. Disassembly and Reassemble
Screw Size
Code No.COLORA (mm)B (mm)C (mm)Q'ty
5K - 32" : 13EA, 37" :
13EA, 40" : 14EA, 46"
6003-001782BLACK7.80~8.3011.20~12.003.81~3.91
4K - 26" : 11EA, 32" :
5K - 32" : 4EA, 37" :
4EA, 40" : 4EA, 46" :
6001-002755BLACK7.1~7.55.7~6.02.98~3.02
4K - 26" : 2EA, 32" :
5K - 32" : 13EA, 37" :
13EA, 40" : 13EA, 46"
6001-002756WHITE7.1~7.55.7~6.02.98~3.02
4K - 26" : 9EA, 32" :
:18EA
13EA
12EA
4EA
: 13EA
13EA
Page 49
3-13
3. Disassembly and Reassemble
3-2. Assy Board P-Jog Switch & Ir
How to disassembly
DescriptionPicture DescriptionRefer
Check the 2 Locking Holders.
1
Press both holders.
2
Remove the Function Assy.
3
Page 50
3-14
3. Disassembly and Reassemble
How to assembly
DescriptionPicture DescriptionRefer
Check the locking hole.
1
Combine the function assy to locking hole.
2
Press the function assy to TV.
3
When you want to ignore the funtion key actions
Option
Control
SVC
Expert
ADC/WB
Advanced
CongOptionNavigation Key Func
0 : New Function (Naviagtion) Key
1 : Old Function (Touch) Key
2 : Do not work Function key
[ Default ]
Page 51
3-15
3. Disassembly and Reassemble
3-3. Disassembly(PTC)
How to disassembly
DescriptionPicture DescriptionRefer
Place TV face up on cushioned table.
1
Remove the ASSY Function assy.
2
Spread the both sides of PTC upper
3
(marked"▼")byusethetool.
CAUTION
Do not scratch on both side by use tool.
Gate Cof will be damaged.
Page 52
3-16
3. Disassembly and Reassemble
DescriptionPicture DescriptionRefer
Separate the left and right side of the PTC
4
as shown.
Separate the Bottom of the PTC as shown
5
Raise up the PTC Bottom.
6
Disassembly is complete.
7
Page 53
3-17
3. Disassembly and Reassemble
How to reassembly
DescriptionPicture DescriptionRefer
AttachthePTCBottomrsttothePanel.
1
Secure the plastic latch on the left and right
2
side of the PTC as shown.
Page 54
3-18
3. Disassembly and Reassemble
DescriptionPicture DescriptionRefer
Visually inspect the spacing between the
3
PTC and the Panel for equal clearance.
CAUTION
Combine to stick the PTC Rib into the
middle mold.
Page 55
3-19
3. Disassembly and Reassemble
Assembly is complete.
4
DescriptionPicture DescriptionRefer
Page 56
4. Troubleshooting
4-1. Troubleshooting
Previous Check
Check the various cable connections rst.1.
Check to see if there is a burnt or damaged cable. -
Check to see if there is a disconnected or loose cable connection. -
Check to see if the cables are connected according to the connection diagram. -
Check the power input to the Main Board.2.
Main Ass’y
LVDS Cable
4. Troubleshooting
Power Ass’y
14P Cable
Speaker
Main Board Assy (CN201)
13B13V14B13V
11B13V12B13V
9B13VS10SW_INV
7B13VS8GND
5GND6GND
3B5.3V4A5.3V
1B5.3V2SW_PW
* Change the 12 PIN to B13V(2012) from NC(2011)
Check the power in & output between IP & Main Board, Main Board & Panel, IP & Panel.3.
Power Board Assy (CNM803)
14B13V13B13V
12B13V11B13V
10SW_INV9B13VS
8GND7B13VS
6GND5GND
4A5.3V3B5.3V
2SW_PW1B5.3V
4-1
Page 57
4-2
4. Troubleshooting
How to know it is from Main Board or T-Con when some problems happen
No Picture : Backlight is on, but there is no picture and LED indicator in front of TV is blinking.1.
Check the LVDS Cable connection. If still problems, change the T-Con Board and then Main Board step by step. -
Picture distortion : Enter the service mode 2. ⇢ Choose ‘SVC’ ⇢ Check the ‘internal pattern.’
Enter ‘Service Mode.’ -
If you do not have Factory remote control•
Power OFF InfoMENUMutePower On
If you have Factory remote control•
INFOFactory
Choose ‘SVC.’3.
Choose ‘Test pattern.’4.
Select the each pattern and then check all pattern is ok or not.5.
Option
Control
SVC
Expert
ADC/WB
Advanced
Pattern Status isChange theTest Pattern is made by the MSTAR IC
OKMain BoardWe guess front of MSTAR IC has problem.
NGPanel and T-Con BoardWe guess back of MSATR IC has problem.
Test PatternMstar Test Pattern
Page 58
4-3
4. Troubleshooting
Power-Tree
Page 59
4-4
4. Troubleshooting
Simple ow chart of malfunction
Does the TV turn
on?
No
Check the Power Cord.
Yes
Is any sound of
TV when RF signal
connected?
No
Yes
Yes
Can you see
anything on the
screen?
No
Check the LVDS
Cable connected.
If necessary replace the
T-CON Board.
Yes
Can you see
OSD menu running
on the screen?
No
Check LVDS cable
connected to Main Board.
If necessary, replace the
Main Board.
No
Change the Main Board.
Yes
Can you see Digital
Channel broadcast ?
No
Replace the Main Board.
A5V appear at
the pin 4 of CN201?
Yes
B13V appear at
the pin 11, 12, 13 of
CN201?
Yes
Please, contact Tech
support.
No
No
Check 28p Cable.
If necessary, replace the
SMPS Board.
Change the Main Board.
Page 60
4-2. How to Check Fault Symptom
4-5
4. Troubleshooting
NO Power and No Video
The LEDs on The front panel do not work when connecting The power cord.•
Symptom
Major
checkpoints
The SMPS relay does not work when connecting The power cord.•
The units appears to be dead.•
The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning. In this case, check the following:
Check the internal cable connection status inside the unit.•
Check the fuses of each part.•
Check the output voltage of SMPS.•
Replace the Main Board.•
Power cord on.
Yes
Diagnostics
Check ‘Stand-By A5.3V’ 5.3V appear at
BD210?
0V to 5.3V (CN201 #4)
Yes
Set On.
Yes
Check ‘SW_POWER’ more than 3.3V
appear at CN201(#2) ?
0V to 3.3V↑ (CN201 #2)
Yes
Check ‘Power input of Main Ass’y’ ?
DC B13V, B5.3V appear at CN201
#11,12,13(B13V) CN201 #1,3 (B5.3V)?
0V to 13V (CN201 #11,12,13)
0V to 5.3V (CN201 #1,3)
Yes
Check ‘Power of main IC(B1.2V/B2.5V)’
Check ‘Power of DDR IC(B1.5V)’ appear
at TP-1.2V, TP-B2.5V, TP-B1.5V(1.5V)
0V to 1.2V (TP-1.2V)
0V to 2.5V (TP-2.5V)
0V to 1.5V (TP-1.5V)
No
No
No
No
Cause : There did not supply the
power from SMPS.
Measure : Change 14p power cable
and SMPS.
Cause : Main IC(X9) did not control
the SW_Power.
Measure : Change the Main Assy.
Cause : There did not supply the
power from SMPS.
Measure : Change 14p power cable
and SMPS.
Cause : There is proble at
DCDC(IC203) / LDO(IC204).
Measure : Change the Main Assy.
Yes
Check ‘Power of LVDS (13V)’ appear at
TP-PANEL_VCC?
0V to 13V (TP-PANEL_VCC)
No
Cause : There is proble at FET(Q201)
or Main IC(X9) did not control
the SW_PVCC.
Measure : Change the Main Assy.
Page 61
4-6
4. Troubleshooting
Yes
Change the LVDS cable ?
CautionMake sure to disconnect the power before working on the IP board.
No
Change the Panel.
Page 62
4-7
4. Troubleshooting
Location of Parts
Main Board_Front
HDMI1HDMI2
Debug
CN201 POWER CNT
IC1102 DDR
IC1201 Sub Micom
IC1101 DDR
USB1Head PhoneOptical
IC301
AUDIO AMP
CN702
FUNCTION
CNT
CN302
SPEAKER
CNT
PIN 13
IC1001 X9 Scaler
IC901 Flash
COMP/AV
TUNER
CN201 POWER CNT
PIN 11
PIN 3
PIN 1
PIN 12
PIN 4
PIN 2
Page 63
4-8
4. Troubleshooting
4-3. Factory Mode Adjustments
4-3-1. Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
If you do not have Factory remote control•
Power OFF InfoMENUMUTEPower On
If you have Factory remote control•
INFOFactory
If you don’t have Factory remote control, can’t control some menus. (Expert, Advanced menu)•
Option
Control
SVC
Expert
ADC/WB
Advanced
How to enter the hidden factory mode.•
Into the factory mode.1.
Move the tap to Advanced.2.
Key input : 0 + 0 + 0 + 0.3.
NOTE
hidden menu : Advanced
T-MST0DEUC : SW Ver
T-MST0DEUS : SW Ver
EDID : SUCCESS
HDCP : SUCCESS
CALIB : AV / COMP / PC / HDMI /
OPTION:**
FactoryCS:*********
T-MSXDEUCIP-****
Onboot : ***
SDAL-****
RFS:Mstar-X9 ****
20**-**-**
Page 64
4-9
4. Troubleshooting
4-3-2. Factory Data
Note
Version of the software is written in 0002.•
Black• : I should not be possible to adjust or change that does not require a change item
Blue : Adjustment Services for the corresponding
Red : Items that are secured
Option
Factory Menu NameDataRangeRemarkKey
Factory Reset--
Type22A6AF1E
32P6AF0D / 32A6AF0D
37P6AF0D
40A6AF0D / 40H6AF0D
46P6AF0D
ModelUE5000
SVC Model5000
Local SetOther
TunerSI_ATSC2
Ch Table SAMEX
Front ColorU-S-C-5K
use to change panel
do not change
Control
Factory Menu NameDataRangeRemarkKey
EDID
EDID ON/OFFOffOn/Off
EDID WRITE ALLSuccess/Failure
EDID WRITE PCSuccess/Failure
EDID WRITE DVISuccess/Failure
EDID WRITE HDMI1Success/Failure
use to write the EDID
EDID WRITE HDMI2Success/Failure
EDID WRITE HDMI3Success/Failure
EDID WRITE HDMI4Success/Failure
EDID VERSIONHDMI 1.3/HDMI1/2
Sub Option
Mute Time(VIDEO)40~10
readyOffOn/Off
HotPlugOn
HotplugcontrolOn
Page 65
4-10
4. Troubleshooting
Factory Menu NameDataRangeRemarkKey
Spread Spectrum
Spread SpectrumOnOn/Off
Period60K40K/50K/60K
Amplitude20/0.5/1/1.5/2
DDR Spread2%Off/1%/2%
Auto PowerOn
MirrorONON/ OFF
HDMI EQ1MiddleLow/Middle/High/Strong
HDMI EQ2MiddleLow/Middle/High/Strong
HDMI EQ3MiddleLow/Middle/High/Strong
HDMI EQ4MiddleLow/Middle/High/Strong
EER Count-
WM Calib
Panel Enter Key
Panel Display Time9Hr
ChecksumXXXX
View Log
Font Data Viewer
Dimm TypeEXT
Carrier MuteOffOn/Off
Anynet+OffOn/Off
HPD Polarity
High DeviOffOn/Off
Hot Plug Delay120~63
HP IdentHighHigh/Low
use to solve HDMI
Noise
PC IdentOnOn/Off
WatchdogOnOn/Off
LVDS FormatJEIDAJEIDA / VESA
OSD Resolution1366*768
Bus Stop
OTA Code
OTA Duration Test
Alternate Del
Ignore VCT VersionOnOn/Off
HDMI SyncDEDE/HVuse to solve HDMI
Watch Dog Count0-
PDP Option
problem
Page 66
4-11
4. Troubleshooting
Factory Menu NameDataRangeRemarkKey
Hotel Option
Shop Option
Shop ModeON/OFF
USB DEMO ON(SEC)
USB DEMO OFF(SEC)
Exhibition ModeON/OFF
Sound
Audio AmpNTP7412sNTP7412s/NTP7411s
Volume CurveNTNT/EU/EA
A2K Prescale200~40
BTSC Mono Prescale250~40
BTSC streo Prescale470~40
SAP Prescale430~40
BTSC M2S Threshold0x200xA0~0x9F
BTSC S2M Threshold0x150xA0~0x9F
BTSC Stereo On Thr0x200xA0~0x9F
BTSC Stereo Off Thr0x260xA0~0x9F
SAP Amp On Thr0x560xA0~0x9F
SAP Amp Off Thr0x480xA0~0x9F
SAP NSR On Thr0x350xA0~0x9F
SAP NSR Off Thr0x7F0xA0~0x9F
Carrier NSR On Thr0x200xA0~0x9F
Carrier NSR Off Thr0x290xA0~0x9F
MP3 Level-6dB-12dB~0dB
do not change
do not change
Audio Delay20ms0~150ms
Main Amp Master Vol199
Center Amp Master Vol
Main Amp PWM Mod142
Center Amp PWM Mod103
Woofer Amp PWM Mod103
Woofer Type
Main Speaker EQOn
Center Speaker EQ
Main EQ CheckSum-
Center EQ CheckSum-
Woofer EQ CheckSum-
Cong Option
Page 67
4-12
4. Troubleshooting
Factory Menu NameDataRangeRemarkKey
Num of AV10~3
Num of PC01~3
Num of Comp11~3
Num of HDMI20~4
Num of SCART0
DVI Sound00~1
Number of HeadPhone00~1
Num of USB Port
Num of SPDIF OUT10~1
LNA SUPPORTOffOn/Off
Navigation Key Func00 : New function (Navigation
Eco Sensor SupportOnOn/OFF
MFT OFFSET
jog) Key
1 : Old function (Touch) Key
2 : don't work function
SVC
Factory Menu NameDataRangeRemarkKey
Test pattern
T-CON Download
ADC/WB
Factory Menu NameDataRangeRemarkKey
ADC
AV CalibrationSuccessSuccess / Failure
Comp CalibrationSuccessSuccess / Failure
PC CalibrationSuccessSuccess / Failure
HDMI CalibrationSuccessSuccess / Failure
ADC Target
1st_AV_Low180~255
1st_AV_High2200~255
1st_AV_Delta10~255
1st_COMP_Low160~255
1st_COMP_High2350~255
1st_COMP_Delta10~255
1st_PC_Low20~255
1st_PC_High2350~255
1st_PC_Delta10~255
Page 68
4-13
4. Troubleshooting
Factory Menu NameDataRangeRemarkKey
2nd_Low10~255
2nd_High2350~255
2nd_Delta10~255
ADC Result
1st_AV_Gain121
1st_AV_Offset141
1st_Comp_Gain70
1st_Comp_Gain_Cb70
1st_Comp_Gain_cr70
1st_Comp_Offset127
1st_Comp_Offset_Cb127
1st_Comp_Offset_Cr127
1st_PC_R_Gain94
1st_PC_G_Gain93
1st_PC_B_Gatin94
1st_PC_R_Offset127
1st_PC_G_Offset127
1st_PC_B_Offset127
2nd_R_Offset1130~255
2nd_G_Offset1130~255
2nd_B_Offset1130~255
2nd_R_Gain1440~255
2nd_G_Gain1440~255
2nd_B_Gain1440~255
WB
Sub Brightness1280~255
R_Offset1280~255
G_Offset1280~255
B_Offset1280~255
Sub Contrast1280~255
R_Gain1280~255
G_Gain1280~255
B_Gain1280~255
Movie R Offset1330~255
Movie B Offset1290~255
Movie R Gain1310~255
Movie B Gain640~255
Page 69
4-14
4. Troubleshooting
Advanced
Factory Menu NameDataRangeRemarkKey
PBE
WB Movie
ModeOffOn/Off
Color ModeMovie
Color ToneCool
Msub Brigh128
Msub Contr128
W1_RGAIN138
W1_BGAIN104
W1_ROFFS130
W1_BOFFS127
W2_RGAIN131
W2_BGAIN64
W2_ROFFS133
W2_BOFFS129
W3_RGAIN128
W3_BGAIN128
W3_ROFFS128
W3_BOFFS128
N_RGAIN131
N_BGAIN122
N_ROFFS128
N_BOFFS129
Movie Countr100
Movie Brigh45
Movie Color55
Movie Sharp55
Movie Tint50
Movie BkLight10
M.GammaOff
M_Sub Gamma0
EPA Standard
Std Contr1000~100
Std Bright450~100
Std Sharp500~100
Std Color500~100
Page 70
4-15
4. Troubleshooting
Factory Menu NameDataRangeRemarkKey
Std Tint500~100
Std Backight80~10
ADJUST
Dynamic DimmingOffOn/Off
Power Key ProtectsOffOn/Off
UART SelectAuto WallAuto Wall/Debug/MDC/On1/
Debug ModeDebug OffDebug Off/Debug Smart/Debug
Back End Mute
PDP FRC
VisualTEST PlusDisable
Standby Mode Time45 Min2 Min/45 Min
Delete alt.ver1 Flash
OTA conrm Time90 Min3 Min/90 Min
OTA limit Time3 Hour3 Min/3Hour
Dynamic CEOffOn/Off
FWCOffOn/Off
1080p 48HzOnOn/Off
PWM Max1001~100
PWM Max2951~100
PWM Mid100~10
PWM Min00~10
On2
RunTime
COMP PHASW110
Quick Start
DTV LNAAutoOn/Off
HDCP DownloadOffOn/Off
USB DownloadOffOn/Off
LED Peak OnOFF
COLOR MAPPING
WCE
SHARPNESS
ENHANCE
LNA_Plus
FCC
PC_Picture
FRC
PQ OTHERS
Page 71
4-16
4. Troubleshooting
Factory Menu NameDataRangeRemarkKey
7.5 IRE NTSCOFFON/OFF
7.5 IRE OFFSET160~60
YC_Delay
PAL BG10~3
PAL DK10~3
PAL I10~3
SECAM BG40~3
SECAM DK40~3
SECAML40~3
NTSC 35810~3
NTSC 44300~3
AV PAL10~3
AV SECAM40~3
AV NT35810~3
AV NT44310~3
AV PAL6010~3
EEPROM RESET
EEPROM RESETOFFON/OFF
NVR ALL CLEAROFFON/OFF
Page 72
4-4. White Balance
4-17
4. Troubleshooting
4-4-1. Calibration
Into the Factory Mode.1.
Select 2. SVC Menu.
Select 3. ADC/WB menu.
Select 4. ADC menu.
Option
Control
SVC
Expert
ADC/WB
Advanced
4-4-2. Service Adjustment
ADC
AV Calibration
Comp Calibration
PC Calibration
HDMI Calibration
You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Use other equipment only after comparing the result with that of the Master equipment. -
Input modeCalibrationPattern
CVBS IN (Model_#1)Perform in NTSC B&W Pattern #24Lattice
Component IN (Model_#6)Perform in 720p B&W Pattern #24Lattice
PC Analog IN (Model_#21)Perform in VESA XGA (1024x768) B&W Pattern #24Lattice
HDMI INPerform in 720p B&W Pattern #24Lattice
Page 73
4-18
4. Troubleshooting
Method of Color Calibration (AV)
Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.1.
Press the Source key to switch to “AV1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “AV Calibration” menu.5.
In “AV Calibration Off” status, press the “► ” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “AV Calibration” status from Failure to Success. 8.
Method of Color Calibration (Component)
Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.1.
Press the Source key to switch to “Component1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “Comp Calibration” menu.5.
In “Comp Calibration Off” status, press the “ ►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “Comp Calibration” status from Failure to Success.8.
Method of Color Calibration (PC)
Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.1.
Press the Source key to switch to “PC” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “PC Calibration” menu.5.
In “PC Calibration Off” status, press the “ ►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “PC Calibration” status from Failure to Success.8.
Method of Color Calibration (HDMI)
Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.1.
Press the Source key to switch to “HDMI1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “HDMI Calibration” menu.5.
In “HDMI Calibration Off” status, press the “►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “HDMI Calibration” status from Failure to Success.8.
Page 74
4-4-3. Adjustment
4-19
4. Troubleshooting
Into the Factory Mode.1.
Select 2. SVC Menu.
Select 3. ADC/WB menu.
Select 4. White Balance menu.
Option
Control
SVC
Expert
ADC/WB
Advanced
White Balance
(low light)
Sub Bright
R offset
G offset
B offset
(hight light)
Sub Contrast
R gain
G gain
B gain
Page 75
4-20
4. Troubleshooting
4-5. White Ratio (Balance) Adjustment
You can adjust the white ratio in factory mode (1:Calibration, 3:White-Balance).1.
Since the adjustment value and the data value vary depending on the input source, you have to adjust these in CVBS, 2.
Component 1 and HDMI 1 modes.
The optimal values for each mode are congured by default. It varies with Panel’s size and Specication.3.
Equipment : CS-210•
Pattern: MIK K-7256 #92 “Flat W/B Pattern" as standard•
Altenate Equipmet : CA200& anyone Master supported •
pattern#92(refer to right photo)
Use other Equipment only after comparing the result •
with that of the Master equipment.
Set Aging time : 60 min•
Calibration and Manual setting for WB adjustment
HDMI : Calibration at #24 Chessboard Pattern Manual adjustment at #92 pattern (720p)•
COMP: Calibration at #24 Chessboard Pattern Manual adjustment at #92 pattern (720p)•
CVBS: Calibration at #24 Chessboard Pattern Manual adjustment at #92 pattern (NTSC)•
Note
If nishing in HDMI mode, adjustment coordinate is almost same in AV/COMP mode.
Page 76
4-6. RS-232C
4-21
4. Troubleshooting
RS232C Control1.
Port : COM#(Serial) -
Bit rate : 38400 -
Data Bit : 8 bit -
Parity : None -
Stop Bits : 1 -
Flow Control : None -
Description of RS232C2.
Pin#NameFull Name
1CDCarrier Detect
2RxDReceived Data
3TxDTransmitted Data
4DTRData Terminal Ready
5GNDSignal Ground
6DSRData Set Ready
7RTSRequest To Send
8CTSClear To Send
9RIRing Indicator
Page 77
4-22
4. Troubleshooting
4-7. Software Upgrade
Software Upgrade can be performed by downloading the. latest rmware from samsung.com to a USB memory device.
Current Version - The software already installed in the TV.•
Software is represented as ‘Year/Month/Day_Version’.
4-7-1. How to Check the Software Version
Use the Main Menu
Click the "MENU" key in remote controller.1.
Select "Support" menu.2.
Locate the menu cursor "Software Upgrade" menu.3.
Click the "INFO" key.4.
Check the Main SW and Micom version. -
Use the Factory Mode
Option
Control
SVC
Expert
ADC/WB
Advanced
T-MST0DEUC : SW Ver
T-MST0DEUS : SW Ver
EDID : SUCCESS
HDCP : SUCCESS
CALIB : AV / COMP / PC / HDMI /
OPTION:**
FactoryCS:*********
T-MSXDEUCIP-****
Onboot : ***
SDAL-****
RFS:Mstar-X9 ****
20**-**-**
Page 78
4-23
4. Troubleshooting
4-7-2. How to Upgade Software and Micom
Insert a USB drive containing the rmware upgrade downloaded from samsung.com into the TV. Please be careful not
to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on
automatically after completing the rmware upgrade. Please check the rmware version after the upgrades are complete
(the new version will have a higher number than the older version). When software is upgraded, video and audio
settings you have made will return to their default (factory) settings. We recommend you write down your settings before
beginning rmware update. After update is completed, restore your previous settings.
Main Software Upgrade
Store the sw program named "T-MST9DEU" in USB memory stick1.
Connect the USB. -
Click the "MENU" key in Remote Controler.2.
Select "Support" menu.3.
Locate the menu cursor "Software Upgrade" menu.
L4. ocate the menu cursor "By USB" menu.
Click the "ENTER" key.5.
Click the "ENTER" key.6.
Wait for upgrade complete. -
Check the Software Version. -
Page 79
4-24
4. Troubleshooting
4-8. Cover-Middle Rear Dimension
UE32EH5****
738.3
444.9
UE37EH5****
189.9
150.0
105.1
223.0
88.9
269.2200.0
200.0
128.6
166.0113.1142.931.6195.9
866.5
164.0
333.25
200.0
269.2
23.6
116.5
333.25
519.2
150.0
146.2
130.5
166.0
200.0
155.2
136.7
142.9
31.2
23.2
158.5
259.2
Page 80
4-25
4. Troubleshooting
UE40EH5****
927.6
180.1
551.0
UE46EH5****
244.2
150.0
156.9
148.5
363.8200.0
200.0
170.9
166.0149.3142.931.2289.8
1059.8
134.2
329.9329.9400.0
363.8
23.2
174.1
625.6
296.6
134.2
194.9
200.0
23.2
208.6
91.5
134.3168.2227.4247.931.2250.8
Page 81
4-26
4. Troubleshooting
UE26EH4****
738.8
96.6
257.6100.0
100.0
169.0
257.6
365.6
34.7
81.3
57.314.6
UE32EH4****
738.8
116.6
269.4269.4200.0
200.0
119.7
436.7
34.8
102.4
57.8190.5
Page 82
UE19ES4****
4-27
4. Troubleshooting
273.3
445.8
28.7
185.4185.475.0
75.0
173.8
28.5
66.6
UE22ES5****
310.6
28.4
66.5
124.258.5
512.4
75.0
66.0
218.7218.7
75.0
174.1
157.558.4
Page 83
5. Wiring Diagram
Main Board
IP Board
PANEL
CNI802
CNM803
CN1
CN201
3DCN302
CN1602_FHD
T-CON
SpeakerSpeaker
FUNCTION& IR
5-1. Wiring Diagram
U71A_FHD
5. Wiring Diagram
5-1
Page 84
5-2
5. Wiring Diagram
Main Board
IP Board
PANEL
CNI802
CNM803
CN1
CN201
3DCN302
CN1601_HD
T-CON
SpeakerSpeaker
FUNCTION& IR
U71B_HD
Page 85
5-3
5. Wiring Diagram
5-2. Connector
1
CN1602_FHD (to Panel)_U71A
1NC27EVEN[0]-
2NC28GND
3NC29ODD[4]+
4NC30ODD[4]-
5NC31ODD[3]+
6NC32ODD[3]-
7FORMAT33GND
8SDA_Panel34ODDCLK+
9TCON_WP35ODDCLK-
10NC36GND
11SDA_Panel37ODD[2]+
12SCL_Panel38ODD[2]-
13GND39ODD[1]+
14EVEN[4]+40ODD[1]-
15EVEN[4]-41ODD[0]+
16EVEN[3]+42ODD[0]-
17EVEN[3]-43GND
18GND44GND
19EVENCLK+45GND
20EVENCLK-46NC
21GND47Panel_VCC
22EVEN[2]+48Panel_VCC
23EVEN[2]-49Panel_VCC
24EVEN[1]+50Panel_VCC
25EVEN[1]-51Panel_VCC
26EVEN[0]+
2
CN201 (to Powr board)
1B5V8GND
2SW_POWER9B13VS
3B5V10SW_INVERTER
4A5V11B13V
5GND12B13V
6GND13B13V
7B13VS14PWM_DIMM
3
CN1202_N3D (FUNCTION)
1IR5MSDA
2GND6KEY1
3A3.3V7KEY2
4MSCL8GND
4
CN302 (SPEAKER)
1R+3L+
2R-4L-
5
CN503_FPC(DEBUG)
1GND4DEBUG_TX
2DEBUG_RX5DEBUG_TX
3DEBUG_TX6GND
6
CN502(COMPONETN)
1GND9GND
2COMP1_Y10GND
3IDENT_AV11SL
4GND12SR
5PB13GND
6IDENT_COMP14SR
7GND15SL
8PR
7
CN501 (HDMI1)
1HDMI1_RX2+11GND
2GND12HDMI1_RXCLK-
3HDMI1_RX2-13HDMI_CEC
4HDMI1_RX1+14GND
5GND15SCL
6HDMI1_RX1-16SDA
7HDMI1_RX0+17GND
8GND185V
9HDMI1_RX0-19HPD
10HDMI1_RXCLK+
8
CN502 (HDMI2)
1HDMI2_RX2+11GND
2GND12HDMI2_RXCLK-
3HDMI2_RX2-13HDMI_CEC
4HDMI2_RX1+14GND
5GND15SCL
6HDMI2_RX1-16SDA
7HDMI2_RX0+17GND
8GND185V
9HDMI2_RX0-19HPD
10HDMI2_RXCLK+
Page 86
5-4
5. Wiring Diagram
9
CN1201 (USB1)
1USB_VCC3USB_DP
2USB_DM4GND
10
CN1201 (USB1)
1SPDIF_OUT3GND
2GND
11
CN301(MONITOR OUT)
1GND4GND
2SR_OUT5NC
3SL_OUT6GND
1
CN1601_HD (to Panel)_U71B
1PANEL_VCC16ODD_CLK+
2PANEL_VCC17ODD_CLK-
3PANEL_VCC18GND
4PANEL_VCC19ODD2+
5PANEL_VCC20ODD2-
6GND21GND
7GND22ODD1+
8GND23ODD1-
9WP_PANEL24GND
10LVDS FORMAT25ODD0+
11NC26ODD0-
12GND27GND
13ODD3+28SDA
14ODD3-29SCL
15GND30NC
Page 87
5-5
5. Wiring Diagram
5-3. Connector Functions
U71A_FHD
ConnectorFunction
CN201 IP CNM803
CN1301_FHD T-CON CNF1
Supply main power and dimming signal from IP board to Main Board.
The LVDS signal transfered from Main Board to Panel.
U71B_HD
ConnectorFunction
CN201 IP CNM803
CN1302_HD T-CON CNF1
Supply main power and dimming signal from IP board to Main Board.
The LVDS signal transfered from Main Board to Panel.