Samsung TC222W, TC242W User Manual

User manual
TC222W TC242W
The color and the appearance may differ depending on
the product, and the specifications are subject to
change without prior notice to improve the performance.

Table Of Contents

PRODUCT
PREPARATIONS 19 Checking the Contents
7 Copyright
7 Icons used in this manual
8 Cleaning
9 Securing the Installation Space
9 Precautions for storage
10 Safety Precautions
10 Symbols 11 Electricity and Safety 12 Installation and Safety 14 Operation and Safety
18 Correct posture to use the product
19 Checking the Components
20 Parts
USING "WINDOWS
EMBEDDED STANDARD 7"
20 Frontal Buttons 22 Rear View 23 Side View
24 Installation
24 Attaching the Stand 25 Adjusting the Product Tilt and Height 25 Rotating the Monitor 26 Installing a Wall-mount Kit or Desktop Stand 28 Anti-theft Lock
29 What is "Windows Embedded Standard
7" Client?
31 Connection to Use "Windows Embedded
Standard 7"
31 LAN Connection 31 Connecting USB Devices
Table Of Contents
2
Table Of Contents
32 Using "Windows Embedded Standard 7"
32 Logon 32 "Windows Embedded Standard 7" Desktop 33 Programs 40 Configuring Utilities 41 Recover the System
CONNECTING AND USING
A SOURCE DEVICE
SCREEN SETUP 48 Brightness
43 Before Connecting
43 Pre-connection Checkpoints
43 Connecting and Using a PC
43 Connection Using the D-SUB Cable (Analog
Type) 44 Connecting to a Dual Monitor 45 Connecting to Headphones 45 Connecting a Microphone 46 Connecting the Power 47 Setting Optimum Resolution
48 Configuring Brightness
49 Contrast
49 Configuring Contrast
50 Sharpness
50 Configuring Sharpness
51 Eye Saver Mode
51 Configuring Eye Saver Mode
52 Game Mode
52 Configuring Game Mode
53 SAMSUNG MAGIC Bright
53 Configuring SAMSUNG MAGIC Bright
54 SAMSUNG MAGIC Angle
54 Configuring SAMSUNG MAGIC Angle
Table Of Contents
3
Table Of Contents
56 SAMSUNG MAGIC Upscale
56 Configuring SAMSUNG MAGIC Upscale
57 Image Size
57 Changing the Image Size
58 H-Position & V-Position
58 Configuring H-Position & V-Position
59 Coarse
59 Adjusting Coarse
60 Fine
60 Adjusting Fine
CONFIGURING TINT 61 Red
61 Configuring Red
62 Green
62 Configuring Green
63 Blue
63 Configuring Blue
64 Color Tone
64 Configuring the Color Tone Settings
65 Gamma
65 Configuring Gamma
RESIZING OR
RELOCATING THE
SCREEN
66 Language
66 Changing the Language
67 Menu H-Position & Menu V-Position
67 Configuring Menu H-Position & Menu V-
Position
68 Display Time
68 Configuring Display Time
69 Transparency
69 Changing Transparency
Table Of Contents
4
Table Of Contents
SETUP AND RESET
INFORMATION MENU AND
OTHERS
70 Reset All
70 Initializing Settings (Reset All)
71 Smart Eco Saving
71 Configuring Smart Eco Saving
72 Off Timer Plus
72 Configuring Off Timer 74 Configuring Eco Timer
76 Key Repeat Time
76 Configuring Key Repeat Time
77 INFORMATION
77 Displaying INFORMATION
78 Configuring Brightness, Contrast and
Sharpness from the Initial Screen
INSTALLING THE
SOFTWARE
TROUBLESHOOTING
GUIDE
SPECIFICATIONS 86 General
79 MagicRMS Pro
79 About MagicRMS Pro 79 Components 80 MagicRMS Pro Server 80 MagicRMS Pro Database 80 MagicRMS Pro Console 80 PXE 80 MagicRMS Pro Agent
81 Requirements Before Contacting
Samsung Customer Service Center
81 Testing the Product 81 Checking the Resolution and Frequency 81 Check the following.
84 Q & A
88 PowerSaver
Table Of Contents
5
Table Of Contents
89 Standard Signal Mode Table
APPENDIX 91 Responsibility for the Pay Service (Cost
to Customers)
91 Not a product defect 91 A Product damage caused by customer's fault 91 Others
92 Correct Disposal
92 Correct disposal of batteries in this product
93 Terminology
INDEX
Table Of Contents
6

Copyright

The contents of this manual are subject to change without notice to improve quality.
© 2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

Ownership of all other trademarks is attributed to their due owner.
An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product
(i.e, where you have failed to read this user manual).
(b) you bring the unit to a repair center and there is no defect in the product
(i.e, where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is
carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.
Before Using the Product
7

Cleaning

!
Before Using the Product
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the monitor and computer.
2. Disconnect the power cable from the monitor.
Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3. Wipe the monitor screen using a clean, soft and dry cloth.
Do not apply a cleaning agent that contains alcohol,
solvent, or surfactant to the monitor.
!
Do not spray water or detergent directly on the product.
4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.
5. Connect the power cable to the product after cleaning the product.
6. Power on the monitor and computer.
Before Using the Product
8
Before Using the Product
10 cm (3.93 inches)
10 cm
(3.93 inches)
10 cm
(3.93 inches)
10 cm (3.93 inches)
10 cm (3.93 inches)

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire
and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.
The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center if the inside of the monitor needs cleaning. (Service fee will be charged.)
Before Using the Product
9
Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR
BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been included with this product.
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
QUALIFIED PERSONNEL.

Symbols

Warning
Caution
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Before Using the Product
10
Before Using the Product
!
!
!

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.
Warning
Do not use a damaged power cable or plug, or a loose power socket.
An electric shock or fire may result.
Do not plug many products into the same power socket.
Otherwise, the socket may overheat and cause a fire.
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
An unstable connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices only).
An electric shock or injury may result.
Do not bend or pull the power cable with force. Do not weigh the power cable down with a heavy object.
Damage to the cord may result in a fire or electric shock.
Do not place the power cable or product near heat sources.
An electric shock or fire may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Otherwise, a fire may result.
Before Using the Product
11
Before Using the Product
!
!
!
!
Caution
Do not unplug the power cable when the product is in use.
The product may become damaged by an electric shock.
Do not use the power cable for products other than authorized products supplied by Samsung.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
The power cord must be disconnected to cut off power to the product when
an issue occurs.
Power to the product cannot be completely cut off with the power button.
Hold the plug when disconnecting the power cable from the power socket.
An electric shock or fire may result.

Installation and Safety

Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
Otherwise, a fire may result.
Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.
Otherwise, a fire may result due to an increased internal temperature.
Keep the plastic packaging bag for the product in a place that cannot be reached by children.
Children may suffocate.
Before Using the Product
12
Before Using the Product
!
!
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).
The product may fall and break or cause a personal injury.
Using the product in an area with excess vibration may damage the product
or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
An electric shock or fire may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
Otherwise, the product lifespan may be reduced, or a fire may result.
Caution
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.
Take care not to drop the product when moving it.
Otherwise, product failure or personal injury may result.
Do not set down the product on its front.
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
The product may fall and break or cause a personal injury.
Install the product only on cabinets or shelves of the right size.
Before Using the Product
13
Before Using the Product
!
SAMSUNG
!
!
!
Put down the product carefully.
The product may fall and break or cause a personal injury.
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.
Be sure to consult Samsung Customer Service Center before installation if
you want to install the product at such a place.

Operation and Safety

Warning
High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.
An electric shock or fire may result.
Contact Samsung Customer Service Center for repair.
To move the product, first disconnect all the cables from it, including the power cable.
Otherwise, the power cord may be damaged and a fire or electric shock may
result.
If the product generates a strange noise, a burning smell, or smoke, remove the power cable immediately and contact Samsung Customer Service Center.
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
The product may fall, and your child may become injured or seriously
harmed.
If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact the Samsung Customer Service Center.
Otherwise, an electric shock or fire may result.
Do not put a heavy object, toy, or sweets on top of the product.
The product or heavy objects may fall as children try to reach for the toy or
sweets resulting in a serious injury.
Before Using the Product
14
Before Using the Product
!
!
!
GAS
!
100
During a lightning or thunderstorm, power off the product and remove the power cable.
An electric shock or fire may result.
Do not drop objects on the product or apply impact.
An electric shock or fire may result.
Do not move the product by pulling the power cable or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock
or fire may result.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cable or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock
or fire may result.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
Otherwise, a fire may result from an increased internal temperature.
Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cable, and contact Samsung Customer Service Center.
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cable, and contact Samsung Customer Service Center.
Product failure, an electric shock or fire may result.
Before Using the Product
15
Before Using the Product
!
-_-
!
!
!
!
Caution
Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
If you are not going to use the product for an extended period of time,
activate power-saving mode or a moving-picture screen saver.
Disconnect the power cable from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).
Otherwise, a fire may result from accumulated dust, overheating, an electric
shock, or electric leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
Do not put AC/DC power adapters together.
Otherwise, a fire may result.
Remove the plastic bag from the AC/DC power adapter before you use it.
Otherwise, a fire may result.
Do not let water enter the AC/DC power device or get the device wet.
An electric shock or fire may result.
Avoid using the product outdoors where it can be exposed to rain or snow.
Be careful not to get the AC/DC power adapter wet when you wash the
floor.
Do not put the AC/DC power adapter near to any heating apparatus.
Otherwise, a fire may result.
Keep the AC/DC power adapter in a well-ventilated area.
If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
Before Using the Product
16
Before Using the Product
!
!
!
!
Looking at the screen too close for an extended period of time can deteriorate your eyesight.
Do not hold the monitor upside-down or move it by holding the stand.
The product may fall and break or cause a personal injury.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
Store the small accessories used with the product out of reach of children.
Exercise caution when adjusting the product angle or stand height.
Otherwise, children's fingers or hands may become stuck and injured.
Tilting the product excessively may cause it to fall and result in personal
injury.
Do not place heavy objects on the product.
Product failure or personal injure may result.
When using headphones or earphones, do not turn the volume too high.
Having the sound too loud may damage your hearing.
Before Using the Product
17
Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:
Straighten your back.
Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly
downward at the screen.
Keep your eyes directly in front of the screen.
Adjust the angle so light does not reflect on the screen.
Keep your forearms perpendicular to your upper arms and level with the back of
your hands.
Keep your elbows at about a right angle.
Adjust the height of the product so you can keep your knees bent at 90 degrees or
more, your heels attached to the floor, and your arms lower than your heart.
Before Using the Product
18

Preparations

1

1.1 Checking the Contents

1.1.1 Checking the Components

Contact the dealer from whom you purchased the product if any item is missing.
The pictures may look different from the actual components.
Components
Quick Setup Guide
(Not available in some locations)
AC/DC power adapter
(Detachable)
Components may vary depending on the country.
Warranty card
Power cable
(Only provided with the
detachable AC/DC power
adapter)
Regulatory guide
Stand base
1 Preparations
19
Preparations
MENU SOURCE
EYE
SAVER
AUTO
MENU SOURCE
EYE SAVER
AUTO
MENU
SAMSUNG
MAGIC
SAMSUNG
MAGIC
1

1.2 Parts

1.2.1 Frontal Buttons

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Icons Description
Open or close the onscreen display (OSD) menu, or return to the parent menu.
OSD control lock: Maintain the current settings, or lock the OSD
control to prevent unintended changes to settings.
Enable: To lock the OSD control, press the [ ] button for 10 seconds.
Disable: To unlock the locked OSD control, press the [ ] button for more than 10 seconds.
If the OSD control is locked,
Brightness and Contrast can be adjusted. Eye Saver Mode is
available. INFORMATION
The Eye Saver Mode function can be used by pressing the
can be viewed.
[ ] button. (The Eye Saver Mode is available even when the OSD control is locked.)
Press [ ] to enable or disable Eye Saver Mode.
MENU
The items below are not available if the Eye Saver Mode function is enable.
PICTURE Brightness, Game Mode, Bright, Angle
COLOR
SETUP&RESET Smart ECO Saving
1 Preparations
20
1
Preparations
Icons Description
Move to the upper or lower menu or adjust the value for an option on the OSD menu.
Confirm a menu selection.
Pressing the [ ] button when the OSD menu is not displayed will change the input source (Client/Analog). If you power on the product or
change the input source by pressing the [ ] button, a message that shows the changed input source will appear at the top left corner of the screen.
Function Key Guide
Press the [ ] button to automatically adjust the screen settings.
Use this button for turning the Display on and off.
Pressing the power button for more than 4 seconds forces the product to shut down.
Press one of the buttons on the monitor, Function Key Guide will appear on the screen. (This does not apply to the power button.)
If you press a button on the front of the monitor, an Function Key Guide will display showing the function of the button before the menu for the pressed button appears.
AUTO
Available only in Analog mode.
Changing the resolution in Display Properties will activate the
Auto Adjustment function.
The power indicator will be lit when the product is operating
normally.
Refer to "11.2 PowerSaver" for details about the power-saving
function.
To reduce power consumption, it is best to remove the power
cable when you will not be using the product for an extended period of time.
To go to the menu, press the button on the front of the monitor again.
Function Key Guide may vary according to functions and models. Please refer to actual product.
1 Preparations
21
1
LANDVI-I OUT
DC 14V
Preparations

1.2.2 Rear View

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Port Description
Connects to the AC/DC power adapter.
Connects to a Monitor device using the DVI or DVI to RGB cable.
Connect to a network using the LAN cable.
Connect to a USB device.
Speaker
1 Preparations
22
1
RGB IN MIC
MIC
RGB IN
Preparations

1.2.3 Side View

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Port Description
Connect to an audio output device such as headphones.
Connect to a microphone.
Connect to a USB device. Compatible with a USB cable version 3.0 or lower.
Source devices can be charged using these USB ports.
Connects to a PC device using the D-SUB cable.
1 Preparations
23
Preparations
1

1.3 Installation

1.3.1 Attaching the Stand

Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion.
Fasten the screw tightly (using a screwdriver or coin) into the bottom of the stand base.
Insert the stand base into the stand in the direction of the arrow.
After installing the stand, place the product upright.
Do not remove the fixing pin until you are finished attaching the stand.
You can remove the fixing pin and adjust the stand now.
- Caution
Do not hold the product upside down only by the stand.
Disassembly is the reverse order of assembly.
The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.
1 Preparations
24
1
-3°(±2°) - 25°(±2°)
Preparations

1.3.2 Adjusting the Product Tilt and Height

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
To adjust the height, remove the fixing pin.
The monitor tilt and height can be adjusted.
When adjusting the tilt and height, hold both sides of the product and avoid using excessive force
to prevent damage.
The rotation and height adjustment has a certain tolerance. Stay within the tolerances when
rotating or adjusting the height of the product.

1.3.3 Rotating the Monitor

You can rotate your monitor as shown below.
Be sure to fully extend the stand before rotating the monitor.
If you rotate the monitor without fully extending the stand, the corner of the monitor may hit the
floor and get damaged.
Do not rotate the monitor counterclockwise. The monitor may get damaged.
1 Preparations
25
1
1
A
2
B
3
4
A
B
Preparations

1.3.4 Installing a Wall-mount Kit or Desktop Stand

Before Installation
Power the product off and remove the power cable from the power socket.
Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion.
Installing a Wall-mount Kit or Desktop Stand
Unfasten the screw from the back of the product.
Lift and detach the stand.
Attach the wall-mount kit or desktop stand here
Bracket (sold separately)
1 Preparations
26
1
Preparations
Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall-mount kit or desktop stand you want to attach.
Notes
Using a screw longer than the standard length can damage the internal components of the
product.
The length of screws required for a wall mount that does not comply with the VESA standards may
vary depending on the specifications.
Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit
or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.
Samsung shall not be held liable for any product damage or personal injury caused by using a wall-
mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10 cm
or farther away from the wall.
Be sure to use a wall-mount kit that complies with the standards.
To install the monitor using a wall mount, disconnect the stand base from the monitor.
1 Preparations
27
1
Preparations

1.3.5 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately.
To lock an anti-theft locking device:
1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2 Put one end of the cable through the loop on the other end.
3 Insert the locking device into the anti-theft lock slot at the back of the product.
4 Lock the locking device.
An anti-theft locking device can be purchased separately.
Refer to the user guide provided with your anti-theft locking device for details.
Anti-theft locking devices can be purchased at electronics retailers or online.
1 Preparations
28

Using "Windows Embedded Standard 7"

2

2.1 What is "Windows Embedded Standard 7" Client?

The Microsoft Windows Embedded Standard 7 (WES7) client uses the Microsoft Windows Embedded Standard 2011 OS. When the WES client is connected to a server where Citrix XenDesktop, VMware Horizon, or Microsoft Remote Desktop Connection service is available, the
keyboard, mouse, audio/video, and display data will be forwarded to the client through the network between the client and server.
Connectable Servers
A Citrix XenDesktop Server
Microsoft Windows Server 2008, 2008R2, 2012, 2012R2 where the Terminal Service and
Citrix XenServer are installed
A VMware Horizon Server
Microsoft Windows Server 2008, 2008R2, 2012, 2012R2 where the Terminal Service and
VMWare Server are installed
A Microsoft RDP (Remote Desktop Protocol) Server
Microsoft Windows Server 2008, 2008R2, 2012, 2012R2 where the Terminal Service are
installed
Microsoft Windows 7 Professional
This manual describes the functions provided by the WES Client. However, it does not explain general functionalities of WES. For more general information on WES7, refer to WES7 Help provided by Microsoft.
Wake On LAN
This feature allows you to power on the product by sending a pre-determined command from an external system to the product over a network.
Make sure the network is capable of data communication with the PC that sends the command to the product. Ensure you have a program that can generate Wake on LAN signals.
Make sure a power supply is always connected to ensure the feature works when the product
is turned off.
The feature is intended to power on the product. (It does not support the function to power off
the product.)
Configuring the settings
1 Press the power button on the product to turn on the power LED. Press F2 to access the BIOS
setup page.
2 Go to AMD Platform and set Wake on LAN option to Disable or Enable.
(Default setting is Enable.)
3 Press F10 to save the change (Save) and select Yes at the prompt to exit from the current
session.
2 Using "Windows Embedded Standard 7"
29
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