Troubleshooting
PROBLEM SOLUTION
The Refrigerator
does not work at all
or it does not chill
sufficiently.
•
Check that the power plug is properly connected.
•
Is the temperature control on the display panel set to the
correct temperature? Try setting it to a lower temperature.
•
Is the Refrigerator in direct sunlight or located near a heat
source?
•
Is the back of the Refrigerator too close to the wall and
therefore keeping air from circulating?
The food in the
Refrigerator is
frozen.
•
Is the temperature control on the display set to the correct
temperature? Try setting it to a warmer temperature.
•
Is the temperature in the room too low?
•
Did you store the food with high water content in the
coldest part of the Refrigerator? Try moving those items
into the body of the Refrigerator instead of keeping them in
the Cool Select Pantry™.
You hear unusual
noise or sounds.
•
Check that the Refrigerator is level and stable.
•
Is the back of the Refrigerator too close to the wall and
therefore keeping air from circulating?
•
Was anything dropped behind or under the Refrigerator?
•
A “ticking” sound is heard from inside the Refrigerator. It
is normal and occurs because various accessories are
contracting or expanding according to the temperature of
the Refrigerator interior.
The front corners
and vertical hinged
section of the
appliance are hot
and condensation is
occurring.
• Some heat is normal as anti-condensators are installed in
the vertical hinged section of the Refrigerator to prevent
condensation.
•
Is the Refrigerator door ajar? Condensation can occur
when you leave the door open for a long time.
Ice is not dispensing. • Did you wait for 12 hours after installation of the water
supply line before making ice?
•
Is the water line connected and the shut-off valve opened?
•
Did you manually stop the ice making function?
•
Is the Freezer temperature too warm? Try setting the
Freezer temperature lower.
You can hear water
bubbling in the
Refrigerator.
•
This is normal. The bubbling comes from the refregerant
circulating throughout the tubing within the refrigerator.
There is a bad smell
in the Refrigerator.
•
Check for spoiled food.
•
Foods with strong odors(for example, fish) should be tightly
covered.
•
Clean out your Freezer periodically and throw away any
spoiled or suspicious food.
Frost forms on the
walls of the Freezer.
•
Is the air vent blocked? Remove any obstructions so air
can circulate freely.
•
Allow sufficient space between the foods stored for efficient
air circulation.
•
Is the Freezer drawer closed properly?
Water dispenser is
not functioning.
•
Is the water line connected and the shut-off valve opened?
•
Has the water supply line tubing been crushed or kinked?
Make sure the tubing is free and clear of any obstruction.
•
Is the water tank frozen because the Refrigerator
temperature is too low? Try selecting a warmer setting on
the main display panel.
Troubleshooting_31
03 TROUBLESHOOTING