Samsung Epic 4G, Sprint Galaxy S Epic 4G User Manual
©2010 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
10/8/ 10
www.sprint.com
User Guide
SPH-D700.book Page a Friday, October 8, 2010 12:03 PM
SPH-D700_UG_DI07_PS_100810_F11
Consejo: Para encontrar esta guía para usuarios en español,
por favor visita a
www.sprint.com y haz clic en
Support > Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Devices.
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
Open Source Software – Some software components of this
product incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public License
(LGPL), OpenSSL License, BSD License and other open
source licenses. To obtain the source code covered under the
open source licenses, please visit:
http://opensource.samsungmobile.com/index.jsp.
This device uses open source software. Press
>
and tap
Settings > About phone > Legal information on the
device for more details
SPH-D700.book Page b Friday, October 8, 2010 12:03 PM
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Device’s Menu. . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 5
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 2: Your Device . . . . . . . . . . . . . . . . . . . . 9
2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . 10
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing the Display Screen . . . . . . . . . . . . . . . . . 15
Turning Your Device On and Off . . . . . . . . . . . . . 18
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 19
Device Function Keys . . . . . . . . . . . . . . . . . . . . . . 23
Navigation and Customization . . . . . . . . . . . . . . 26
Displaying Your Phone Number . . . . . . . . . . . . . 42
Entering Text Using the Android Keyboard . . . . 42
Entering Text Using Swype . . . . . . . . . . . . . . . . . 46
Entering Text Using the QWERTY Keyboard . . 52
Creating a Google Account . . . . . . . . . . . . . . . . 56
2B. Making and Answering Calls . . . . . . . . . 57
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Missed Call Notification . . . . . . . . . . . . . . . . . . . . 59
Calling Emergency Numbers . . . . . . . . . . . . . . . 60
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . 62
Additional Calling Options . . . . . . . . . . . . . . . . . . 63
Saving a Phone Number . . . . . . . . . . . . . . . . . . . 63
Finding a Phone Number . . . . . . . . . . . . . . . . . . 64
Dialing From the Contacts List . . . . . . . . . . . . . . 65
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . . . . . 66
Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 241.
SPH-D700.book Page c Friday, October 8, 2010 12:03 PM
2C. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . 73
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Synchronizing Accounts . . . . . . . . . . . . . . . . . . . . 74
Search Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 79
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
2D. Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Viewing Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Call Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Making a Call From Call Log . . . . . . . . . . . . . . . . 91
Saving a Number From Call Log . . . . . . . . . . . . . 91
Altering a Number From Call Log . . . . . . . . . . . 92
Erasing the Call Log . . . . . . . . . . . . . . . . . . . . . . . 92
2E. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Creating a New Contacts Entry . . . . . . . . . . . . . 93
Saving a Phone Number . . . . . . . . . . . . . . . . . . 95
Confirming Contact Synchronization . . . . . . . . . 95
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Contacts Menu Options . . . . . . . . . . . . . . . . . . . . 98
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . 99
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . 100
Adding a Number to a Contacts Entry . . . . . . 101
Editing a Contacts Entry’s Number . . . . . . . . . . 101
Sending Contacts . . . . . . . . . . . . . . . . . . . . . . . . 102
Assigning a Picture to an Entry . . . . . . . . . . . . . 102
Deleting Entries . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Adding Entries to Your Favorites . . . . . . . . . . . . 103
Adding Facebook Content to your Contacts . 103
2F. Calendar & Tools . . . . . . . . . . . . . . . . . . 107
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 107
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Updating Your Device Firmware . . . . . . . . . . . . 116
Updating Your Android Operating System . . . 118
Updating Your Profile . . . . . . . . . . . . . . . . . . . . . 119
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Updating Your PRL . . . . . . . . . . . . . . . . . . . . . . . 119
2G. Voice Services . . . . . . . . . . . . . . . . . . . . . 120
Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Opening Menus With Voice Dialer . . . . . . . . . . 122
Text-to-Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Voice Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
2H. microSD Card . . . . . . . . . . . . . . . . . . . . . 124
Your Device’s microSD Card and Adapter . . . 124
Connecting Your Device to Your Computer . . 126
microSD Card Settings . . . . . . . . . . . . . . . . . . . . 130
Important Connection Information . . . . . . . . . . 130
2I. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 138
2J. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Turning Bluetooth On and Off . . . . . . . . . . . . . . 143
Using the Bluetooth Settings Menu . . . . . . . . . 144
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . 145
Sending Contacts via Bluetooth . . . . . . . . . . . . 147
Disconnecting Bluetooth Connection During
an Active Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Section 3: Sprint Service . . . . . . . . . . . . . . . . 149
3A. Sprint Service: The Basics . . . . . . . . . . 150
Visual Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . 150
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . 156
Multimedia Messaging (MMS) . . . . . . . . . . . . . 158
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . 163
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
3B. Web and Data Services . . . . . . . . . . . . . 168
Getting Started With Data Services . . . . . . . . . 168
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . 170
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
4G Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Using the Android Market . . . . . . . . . . . . . . . . . 196
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
3C. Entertainment: TV and Music . . . . . . . 202
DivX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Media Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
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Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . . 211
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
AllShare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 215
GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 217
Getting Driving Directions . . . . . . . . . . . . . . . . . . 218
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Section 4: Safety and Warranty
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
4A. Important Safety Information . . . . . . . . 226
General Precautions . . . . . . . . . . . . . . . . . . . . . . 226
Maintaining Safe Use of and Access to
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Caring for the Battery . . . . . . . . . . . . . . . . . . . . 228
Radio Frequency (RF) Energy . . . . . . . . . . . . . 229
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . 231
User Guide Proprietary Notice . . . . . . . . . . . . . 232
4B. Manufacturer’s Warranty . . . . . . . . . . . 233
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 233
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
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i
Introduction
This User Guide introduces you to Sprint® service and
all the features of your new device. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Device
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Your Device’s Menu
The following table outlines your device’s main menu
structure. For more information about using your
device’s menus, see “Navigation and Customization”
on page 26.
From the Home screen, press
to open the menu:
䡲 Add ( )
䡲 Wallpaper ( )
䡲 Search ( )
䡲 Notifications ( )
䡲 Settings ( )
Tap these onscreen buttons to reveal these additional
options and features.
Device menus with additional options (“sub-options”)
appear with adjacent to the list entry.
Note: Because of updates in your device’s software, this
printed guide may not be the most current version for
your device. Visit
www.sprint.com and sign on to My
Sprint to access the most recent version of the user
guide.
WARNING: Please refer to the Important Safety Information
section on page 226 to learn about information
that will help you safely use your device. Failure
to read and follow the Important Safety
Information in this device guide may result in
serious bodily injury, death, or property damage.
SPH-D700.book Page i Friday, October 8, 2010 12:03 PM
ii
> Add
1: Samsung Widgets
1: AccuWeather Clock 2: Buddies now
3: Calendar Clock 4: Feeds and Updates
5: Program Monitor 6: Y! Finance Clock
2: Android Widgets
1: Analog clock 2: Facebook
3: Music 4: NASCAR
5: Picture frame 6: Power control
7: Search 8: Sprint Football Live
9: Sprint TV 10: Voicemail
11: YouTu be
3: Shortcuts
1: Applications 2: Bookmark
3: Contact 4: Direct dial
5: Direct message 6: Directions & Navigation
7: Gmail label 8: Latitude
9: Music playlist 10: Settings
4: Folders
1: New folder 2: All contacts
3: Contacts with phone numbers
4: Facebook Phonebook
5: Received list from Bluetooth
6: Recent documents 7: Starred contacts
5: Wallpapers
1: Gallery 2: Live wallpapers
3: Wallpaper gallery
> Wallpaper
1: Gallery
2: Live wallpapers
2: Wallpaper gallery
> Search
> Notifications
> Settings > Wireless & networks
1: Airplane mode (On/Off)
2: 4G (On/Off)
3: 4G settings
1: 4G (On/Off) 2: Network notification (On/Off)
3: 4G tethered mode
4: Wi-Fi (On/Off)
5: Wi-Fi settings
1: Wi-Fi (On/Off) 2: Network notification (On/Off)
3: Add Wi-Fi network
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iii
6: Bluetooth (On/Off)
7: Bluetooth settings
1: Bluetooth (On/Off) 2: Device name
3: Visible (On/Off) 4: Scan devices
5: <detected Bluetooth devices>
8: VPN settings
1: Add VPN
9: Mobile networks
1: Data roaming (On/Off)
2: Data Roaming Guard (On/Off))
10: Dial Up Networking (On/Off)
> Settings > Call settings
1: Reject with message
2: North American dialing
3: International Dialing
4: TTY
1: TTY Off 2: TTY HCO
3: TTY VCO 4: TTY Full
5: System select
1: Sprint only 2: Automatic
6: Call Guard
7: Voicemail settings
1: Notifications 2: Pictures
3: Speakerphone 4: Change greeting
5: From name 6: Check for upgrade
7: About Voicemail
> Settings > Sound & display
Sound settings
1: Silent mode (On/Off)
2: Ringer volume
1: Incoming call volume 2: Notification volume
3: Media volume
4: System volume
5: Phone ringtone
6: Pulse notification light (On/Off)
7: Phone vibrate (On/Off)
8: Notification ringtone
9: Audible touch tones (On/Off)
10: Audible selection (On/Off)
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iv
11: Haptic feedback (On/Off)
12: Vibration intensity
13: SD card notifications (On/Off)
Display settings
1: Orientation (On/Off)
2: Animation
1: No animation 2: Some animations
3: All animations
3: Brightness
4: Screen timeout
1: 15 seconds 2: 30 seconds
3: 1 minute 4: 2 minutes
5: 10 minutes 6: 30 minutes
5: Power Saving Mode
6: Keyboard timeout
1: 3 seconds 2: 6 seconds
3: 15 seconds 4: Same as Screen timeout
> Settings > Location & security
My Location
1: Use wireless networks (On/Off)
2: Use GPS satellites (On/Off)
Screen unlock pattern
1: Set unlock pattern
2: Require pattern
3: Use visible pattern
4: Use tactile feedback
Passwords
1: Visible passwords (On/Off)
Credential storage
1: Use secure credentials (On/Off)
2: Install from SD card
3: Set password
4: Clear storage
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v
> Settings > Applications
1: Unknown sources (On/Off)
2: Quick launch
3: Manage applications
4: Running services
5: Development
1: USB debugging (On/Off)
2: Stay awake (On/Off)
3: Allow mock locations (On/Off)
> Settings > Accounts & sync
General sync settings
1: Background data (On/Off)
2: Auto-sync (On/Off)
Manage accounts
> Settings > Privacy
Location
1: Use My Location
Personal data
1: Factory data reset
> Settings > SD card &
phone storage
External SD card
1: Total space
2: Available space
3: Unmount SD card (On/Off)
4: Format SD card (On/Off)
Internal phone storage
1: Available space
> Settings > Search
Web search
1: Google search settings
1: Show web suggestions (On/Off)
2: Search history (On/Off)
3: Manage search history
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vi
Quick Search Box
1: Searchable items
1: Contacts (On/Off) 2: Browser (On/Off)
3: Apps (On/Off) 4: Music (On/Off)
5: YouTube (On/Off) 6: Voicemail (On/Off)
2: Clear search shortcuts
> Settings > Language &
keyboard
1: Select Input Method
1: Swype 2: Android keyboard
2: Select locale
1: English 2: Español
Text settings
1: Swype (On/Off)
2: Swype (settings)
1: Language 2: Auto-spacing (On/Off)
3: Auto-capitalization (On/Off)
4: Word Prediction (On/Off)
5: Enable Tip Indicator (On/Off)
6: Audio Feedback (On/Off)
7: Vibrate on keypress (On/Off)
8: Display Trace 9: Word Choice Window
10: Speed vs. Accuracy 11: Auto-select word after
12: Swype Help 13: Tutorial
14: Ver sion
3: Android keyboard (On/Off)
4: Android keyboard (settings)
1: Vibrate on keypress (On/Off)
2: Sound on keypress (On/Off)
3: Auto-capitalization (On/Off)
4: Voice input (On/Off)
5: Quick fixes (On/Off) 6: Show suggestion (On/Off)
7: Auto-complete (On/Off)
5: Device keyboard
1: Auto-replace (On/Off) 2: Auto-cap (On/Off)
3: Auto-punctuate (On/Off)
6: User dictionary
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vii
> Settings > Accessibility
Accessibility
1: Accessibility (On/Off)
Accessibility services
1: KickBack (On/Off)
2: TalkBack (On/Off)
3: SoundBack (On/Off)
> Settings > Text-to-speech
1: Listen to an example
2: Install voice data
3: Always use my settings (On/Off)
4: Speak incoming CallerID (On/Off)
Default settings
1: Speech rate
1: Very slow 2: Slow
3: Normal 4: Fast
5: Very fast
2: Language
1: American English 2: Spanish
> Settings > Date & time
1: Automatic (On/Off)
2: Set date
3: Select time zone
4: Set time
5: Use 24-hour format (On/Off)
6: Select date format
1: MM/DD/YYYY 2: DD/MM/YYYY
3: YYYY/MM/DD
> Settings > About phone
1: System Updates
1: Update Firmware 2: Update Profile
3: Update PRL 4: Update Android
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viii
2: Status
1: Battery status 2: My phone number
3: MIN 4: PRL Version
5: MEID 6: Network
7: Signal strength 8: Service state
9: Roaming 10: Mobile network state
11: 4G MAC address 12: Wi-Fi MAC address
13: Bluetooth address 14: Up time
3: Battery use
4: Legal information
1: Open source licenses 2: License settings
3: Google legal 4: Privacy Alert from Sprint
5: System tutorial
6: Model number
7: Firmware version
8: Baseband version
9: Kernel version
10: Build number
11: Hardware version
In Use Menu
1: Add call/Merge 2: Dialpad
3: End call 4: Speaker (On/Off)
5: Mute/Unmute 6: Bluetooth
While in an active call, press to display the
following options:
1: Contacts (image) 2: Memo
SPH-D700.book Page viii Friday, October 8, 2010 12:03 PM
Section 1
Getting Started
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2 1A. Setting Up Service
⽧ Setting Up Your Device (page 2)
⽧ Activating Your Device (page 5)
⽧ Setting Up Your Voicemail (page 5)
⽧ Sprint Account Passwords (page 6)
⽧ Getting Help (page 7)
Setting Up Your Device
1. Install the battery.
䡲 Remove the battery from its packaging.
䡲 Grasp the device firmly and locate the cover
release latch.
䡲 Place your fingernail in the opening and firmly
“pop” the cover off the device (similar to a soda
can).
䡲 Insert the battery into the opening in the back of
the device, making sure the connectors align.
Gently press down to secure the battery.
1A. Setting Up Service
Release Latch
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1A. Setting Up Service 3
Setting Up Service
䡲 Position the battery cover over the battery
compartment and press down until you hear a
click.
2. Press and hold to turn the it on.
䡲 If your device is activated, it will turn on, search for
Sprint service, and enter standby mode.
3. Make your first call.
䡲 Press to access the Home screen and
touch to access the onscreen keypad.
䡲 Use the onscreen keypad to enter a phone
number and touch .
● If your device is in PowerSave mode, press
or to reactivate the screen.
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4 1A. Setting Up Service
Unlocking Your Device Screen
䊳 To unlock your device from this screen, touch and
drag the lock icon up or slide the QWERTY
keyboard out.
WARNING: If your device has a touchscreen display,
please note that a touchscreen responds best to
a light touch from the pad of your finger. Using
excessive force or a metallic object when
pressing on the touchscreen may damage the
tempered glass surface and void the warranty.
See “4B. Manufacturer’s Warranty” on page 233.
Note: Your device’s battery should have enough charge for
your device to turn on and find a signal, but you should
fully charge your battery as soon as possible.
Unlock Screen
SPH-D700.book Page 4 Friday, October 8, 2010 12:03 PM
1A. Setting Up Service 5
Setting Up Service
Activating Your Device
䢇 If you purchased your device at a Sprint Store, it is
probably activated and ready to use.
䢇 If you received your device in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation,
make a phone call.
䢇 If you received your device in the mail and you are
activating a new device for an existing number on your
account, you will need to go online to activate your
new device.
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the
onscreen instructions to activate your device.
When you have finished, make a phone call to
confirm your activation. If your device is still not
activated or you do not have access to the Internet,
contact Sprint Customer Service at
1-888-211-4727
for assistance.
Setting Up Your Voicemail
Your device automatically transfers all unanswered
calls to your voicemail, even if your device is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your device is activated.
Always use a password to protect against unauthorized
access.
1. From the phone standby mode, touch and
hold .
2. Follow the system prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
Tip: Do not press while the device is being activated.
Pressing cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
1-888-211-4727 from any
other phone.
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6 1A. Setting Up Service
For more information about using your Visual
Voicemail, see “Visual Voicemail” on page 150.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 5 for more information on your
voicemail password.
Data Services Password
With your Sprint device, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
www.sprint.com or call Sprint Customer
Service at
1-888-211-4727.
Note: Voicemail Password
Sprint strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your device is able to
access your voicemail messages.
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1A. Setting Up Service 7
Setting Up Service
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
From Your Sprint Phone Keypad
䢇 Tap to check minute usage
and account balance.
䢇 Tap to make a payment.
䢇 Tap to add a new line of
service, upgrade your phone, purchase accessories,
or access other account services.
䢇 Tap to access a summary of
your Sprint service plan or get answers to other
questions.
From Any Other Phone
䢇 Sprint Customer Service: 1-888-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Tap .
PQRS
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8 1A. Setting Up Service
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳 Tap .
For more information or to see the latest in products
and services, visit us online at
www.sprint.com.
SPH-D700.book Page 8 Friday, October 8, 2010 12:03 PM
Section 2
Your Device
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10 2A. Device Basics
⽧ Your Device (page 11)
⽧ Viewing the Display Screen (page 15)
⽧ Turning Your Device On and Off (page 18)
⽧ Battery and Charger (page 19)
⽧ Device Function Keys (page 23)
⽧ Navigation and Customization (page 26)
⽧ Displaying Your Phone Number (page 42)
⽧ Entering Text Using the Android Keyboard (page 42)
⽧ Entering Text Using the QWERTY Keyboard (page 52)
⽧ Creating a Google Account (page 56)
2A. Device Basics
Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time. Sprint
will automatically upload critical updates to your device.
• You can also use the menu to manually check for
and download updates. Press
> and tap
Settings > About phone > System Updates >
Update Firmware or Update Android to search for
and download available updates.
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2A. Device Basics 11
Device Basics
Your Device
Key Functions
1. Proximity Sensor detects how close an object is to
the surface of the screen. This is typically used to
detect when your face is pressed up against the
screen, such as during a phone call.
䡲 While talking on the phone, the sensor detects
talk activity and locks the keypad to prevent
accidental key presses.
2. Status Bar Icons provide information about your
device’s status and options, such as signal
strength, wireless technology, roaming, ringer
setting, messaging, and battery charge.
3. Touchscreen Display displays all the information
needed to operate your device, such as the call
status, the Contacts list, and the date and time.
Also provides one-touch access to all of your
features and applications.
4. HOME Key returns you to the Home screen. Press
and hold to open the recently-used applications
window.
3. Display
Screen
9. External
Speaker
5. MENU Key
1. Proximity
Sensor
14. LED
2. Status Bar
Icons
4. HOME Key
8. Microphone
13. Self Camera
Lens
12. Light
Sensor
10. SEARCH Key
11. BACK Key
7. Flash
6. Camera
Lens
Portrait Mode
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12 2A. Device Basics
5.
MENU Key allows you to access your device’s main
functions menu: Add, Wallpaper, Search,
Notifications, and Settings. While in a menu, press
to open a list of actions available from the current
screen or onscreen option.
䡲 During an active call, press to open additional call
options such as Contacts or Memo.
6. Camera Lens, as part of the built-in camera, this
5.0 megapixel camera lets you take pictures and
videos.
7. Flash, as part of the built-in camera, provides an
additional light source for pictures during low-light
conditions.
8. Microphone allows other callers to hear you clearly
when you are speaking to them.
9. External Speaker lets you hear the different ringers
and sounds. You can mute the ringer when
receiving incoming calls by pressing the volume
button. The speaker also lets you hear the caller’s
voice in speakerphone mode.
10. SEARCH Key displays the Quick Search box that
can be used to search for a key term both on the
device and online. It’s the ultimate search field
(page 24).
䡲 For example, entering the word “Pa”, will display
any matching entries from your device’s Contacts
list, current device applications, online Android/
Google apps, or from any online Web page via
Google™ search.
䡲 Press and hold to launch Voice Search where you
can initiate a Google™ search by verbally entering
a text string. The device recognizes your spoken
words and initiates a Web search.
11 . BACK Key returns you to the previous menu, closes
a dialog box, or exits an onscreen menu/option.
12. Light sensor lets you use the ambient light level to
adjust the screen brightness/contrast.
䡲 In a bright light condition (outdoors), the sensors
cause the device to increase the brightness and
contrast for better viewing.
䡲 In dim light conditions, the device increases the
screen brightness to compensate.
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2A. Device Basics 13
Device Basics
13. Self Camera Lens, for use with the Qik application,
take pictures while facing the screen, and allows
you to video conference.
14 . Front Indicator Light (LED) displays a device
notification, charging status, or alert.
15. Earpiece lets you hear the caller and automated
prompts.
16. Volume Button allows you to adjust the ringer
volume in standby mode, the voice volume during
a call, and media playback volume.
17. Camera Button lets you activate the camera and
camcorder and take pictures and videos.
18. Charger/Accessory Jack allows you to connect the
phone charger or a USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
19. microSD Card Slot lets you use a microSD card to
expand the memory of your phone. (A 16GB
SDHC card comes preinstalled in your Epic 4G.)
16. Volume
Button
18. Charger/Accessory
Jack
17. Camera
Button
15. Earpiece
20. Headset Jack
21. Power
Button
19. microSD
Card Slot
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14 2A. Device Basics
20.
Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
21. POWER Button lets you turn the device on or off,
or turn off the touchscreen display.
䡲 When the screen is turned off, press once to
return to Screen lock mode.
䡲 While the device is unlocked and not on an active
call, press and hold to display the Phone options
menu (Silent mode, Airplane mode, Power off).
Landscape Phone Features
1. QWERTY Keyboard provides an alphanumeric
character keyboard layout. Lets you enter numbers,
letters, and characters, as well as navigate within
menus.
2. Fn Key (Function) key lets you enter the
alternate character or symbol displayed on each
key on the QWERTY keyboard.
3. Shift Key lets you toggle alphabet characters
between mixed case, uppercase, and lowercase.
Character case remains as selected until the Shift
key is pressed again.
4. Smiley Key ( ) lets you access Smiley icons
(Emoticons).
5. Space Key lets you add spaces between words
and characters.
5. Space Key
9. Delete Key
7. Enter
Key
8. Function
Keys
3. Shift
Key
2. Fn Key
6. Navigation Keys
4. Smiley Key
1. QWERTY
Keyboard
Landscape
Mode
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2A. Device Basics 15
Device Basics
6. Navigation Keys allow you to navigate around your
device’s menu options while in Landscape mode.
7. Enter Key lets you enter additional lines of text.
8. Function Keys allows you to access your device’s
main functions while in Landscape mode (Menu
and Back on the left, Home and Search on the
right). These buttons function in the same manner
as those below the display screen.
9. Delete Key deletes characters from the display in
text entry mode.
Viewing the Display Screen
Your device’s display screen provides information
about your device’s status and options. This list
identifies the symbols you’ll see on your device’s
display screen:
Status Bar – Service Icons
Activation Not Completed – Your automatic
device activation process failed, please retry.
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)
No Service – Your device cannot find a usable
signal.
Airplane Mode On – Your device will not make or
receive calls, or provide data access. Local
applications are still available.
Roaming – Your device is “roaming” off the
Nationwide Sprint Network.
3G Available – Sprint 3G data service is active.
3G Communicating – Sprint 3G data service is
active and communicating. When active, the
icon is animated.
4G Service Available – Sprint 4G is turned on
and coverage is available.
4G Service Communicating – Sprint 4G is turned
on and coverage is available although your
signal is weak.
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16 2A. Device Basics
4G Service Unavailable – There is no 4G
coverage currently unavailable. You are
disconnected from the 4G network. (See “4G
Services” on page 179.)
Status Bar – Status Icons
Call in Progress – A voice call is in progress.
Audio is routed through either the earpiece or
external speaker.
Bluetooth Call in Progress – A voice call is being
routed through a Bluetooth headset.
Missed Call – You have missed an incoming
call.
Call Muted – The device microphone has been
muted.
Speaker – Speakerphone feature is enabled.
Battery Strength – Shows your current battery
charge level. (Icon shown is fully charged.)
Battery Low – Shows your current battery
charge level is very low.
Status Bar – Service Icons
Device Power Critical – Shows your current
battery only has five percent power remaining
and will immediately shutdown. Represented as
a blinking icon.
Bluetooth Active – Bluetooth technology is
active and enabled.
Bluetooth Connected – Bluetooth technology is
active and communicating with an external
device.
GPS Location On – Device location feature is on
and available for location-based services such
as GPS Navigation (see page 215).
GPS Communicating – Device location feature is
on and communicating.
Wi-Fi Connected – Wi-Fi is connected, active,
and communicating with a Wireless Access
Point (WAP).
Wi-Fi Connection Issue – Wi-Fi is active but there
is a communication issue with the target
Wireless Access Point (WAP).
Status Bar – Status Icons
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