Sprint PCS has the most complete, all-digital wireless network in the
nation. Depend on it. We are committed to bringing you the best
wireless technology available. With Sprint PCS, you get the most
complete, all-digital wireless network in the nation so all your
services work the same wherever you go on the network. We built
our network right from the start, so no matter where you are on
the enhanced Sprint Nationwide PCS Network, all your services –
whether it’s Voicemail, Caller ID, or e-mail – will work the same.
This guide will familiarize you with our technology and your new
Sprint PCS Vision Phone through simple, easy-to-follow
instructions. If you have already reviewed the Guide to Activating and Using Your Phone that was packaged with your new phone,
then you're ready to explore the advanced features outlined in this
guide.
If you have not read your Guide to Activating and Using Your Phone,
go to Section One – Getting Started. This section provides all the
info rm ation you ne ed to unlock yo ur phone, set up your vo ice mail,
and much more. It also contains information on how to contact
Sprint PCS if you have any questions about your service, wish to
check your account balance, or want to purchase additional
products or services.
Sprint PCS is different. All your services work the same wherever
you go on the most complete, all-digital wireless network in the
nation.
Welcome and thank you for choosing Sprint PCS.
i
Introduction
This User’s Guide introduces you to Sprint PCS Service and all the
features of your new phone. It’s divided into four sections:
Section 1: Getting Started
Section 2: Your Sprint PCS Phone
Section 3: Sprint PCS Service Features
Section 4: Safety Guidelines and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of your
new phone and service. The Table of Contents and Index will also
help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and click on the page
number to go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
Note:
You can view this guide online or print it to keep it on hand. If you're
viewing it online, simply click on a topic in the Table of Contents or Index
or on any page reference. The PDF will automatically display the
appropriate page.
ii
Getting Started
Section 1
Section 1A
Setting Up Service
In This Section
Getting Started With Sprint PCS Service
Setting Up Your Voicemail
Sprint PCS Account Passwords
Getting Help
Setting up service on your new Sprint PCS Phone is quick and easy.
This section walks you through the necessary steps to set up your
phone, unlock your phone, set up your voicemail, establish passwords,
and contact Sprint Customer Service for assistance with your
Sprint PCS Service.
Section 1A: Setting Up Service2
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint PCS Store, it is probably
activated, unlocked, and ready to use. If you received your phone in
the mail, it probably has been activated; all you need to do is unlock
it.
If your phone is not activated, please refer to the Guide to Activating
and Using Your Phone included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Select Unlock (right softkey).
Note:
To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes, the
code is not visible as you type.)
Tip:
If you can’t recall your lock code, try using the last four digits of
either your Social Security number or Sprint PCS Phone Number or
try 0000. If none of these work, call Sprint Customer Service at
1-888-211-4PCS (4727).
Section 1A: Setting Up Service3
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Vision Phone are
automatically transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. Press and hold .
2. Follow the system prompts to:
Create your pass code
Record your greeting
Record your name announcement
Choose whether or not to activate One-Touch Message
Access (a feature that lets you access messages simply by
pressing and holding , bypassing the need for you to
enter your pass code)
Note:
The voicemail setup process may vary in certain Affiliate areas.
For more information about using your voicemail, see
“Using Voicemail” on page 110.
Section 1A: Setting Up Service4
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and your
Sprint PCS Vision account. To ensure that no one else has access to
your information, you will need to create passwords to protect your
privacy.
Account Password
If you are the account owner, you'll have an account password to
sign on to www.sprintpcs.com and to use when calling Sprint
Customer Service. Your default account password is the last four
digits of your Social Security number. If you are not the account
owner (if someone else pays for your Sprint PCS Service), you can
get a sub-account password at
Voicemail Password
You'll create your voicemail password (or pass code) when you set
up your voicemail. See “Setting Up Your Voicemail” on page 4 for
more information on your voicemail password.
Sprint PCS Vision Password
If you have a Sprint PCS Vision Phone, you can set up a Sprint PCS
Vision Password. This optional password may be used to authorize
purchase of Premium Services content and to protect personal
information on multi-phone accounts.
For more information or to change your passwords, sign
www.sprintpcs.com or call Sprint Customer Service at
on to
1-888-211-4PCS (4727).
www.sprintpcs.com.
Section 1A: Setting Up Service5
Getting Help
Visit Our Website
You can get up-to-date information on Sprint PCS Services and
Options by signing onto our Website at www.sprintpcs.com.
When you visit us online, you can
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
Dial on your Sprint PCS Phone
Sign on to your account at www.sprintpcs.com
Call us toll-free at 1-888-211-4727 (Consumer customers)
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your Sprint PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
Press .
Note:
This service may not be available in all Affiliate areas.
Section 1A: Setting Up Service6
Sprint Directory Assistance
You have access to a variety of services and information through
Sprint PCS Directory Assistance, including residential, business, and
government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local
event information. There is a per-call charge and you will be billed
for airtime.
To call Sprint PCS Directory Assistance:
Press .
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone calling
card or third party.
To access Sprint PCS Operator Services:
Press .
For more information or to see the latest in products and services,
visit us online at www.sprintpcs.com.
Note:
Section 1A: Setting Up Service7
Sprint PCS Operator Services may not be available in all Affiliate areas.
Your Sprint PCS Phone
Section 2
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
Front View of Your Phone
Viewing the Display Screen
Features of Your Sprint PCS Vision Smart Device
Turning Your Phone On and Off
Using Your Phone’s Battery and Charger
Performing an ActiveSync Operation
Displaying Your Phone Number
Making and Answering Calls
Entering Text
Your Sprint PCS Vision Smart Device is packed with features that simplify
your life and expand your ability to stay connected to the people and
information that are important to you. This section will guide you
through the basic functions and calling features of your SP-i600 by
Samsung.
Section 2A: Your Sprint PCS Phone - The Basics9
Front View of Your Phone
Section 2A: Your Sprint PCS Phone - The Basics10
Key Functions
1. Receiver: The receiver allows you to hear the other caller and
the different ring tones and sounds offered by your phone.
2. Application Icons: These icons represent the applications that are
available on your phone. Each time you launch an application,
upon returning to the Home screen, the icon for the
application is displayed first in line.
3. Display Screen: This screen displays all the information needed
to operate your phone.
4. Left Softkey Option: This option is selected when you press the
Left Softkey on your phone. This option changes depending on
the application displayed on screen.
5. Headset Jack: Allows you to plug in an optional headset for safe,
convenient, hands-free conversations.
6. Left Softkey: This key is used to navigate through menus and
applications by selecting the choice available in the Left
Softkey Option.
7. OK Key: Pressing when navigating through a menu accepts
the highlighted choice in the menu.
8. Home Key: Press to return to the home screen.
9. Volume Key: Allows you to adjust the ringer volume in standby
mode (with the flip open) or adjust the voice volume during a
call. To mute the ringer during an incoming call, press the
volume key up or down.
10. TALK Key: Allows you to place or receive a call. In standby
mode, press the key once to access the Outgoing call log.
11. Voice Note Key: This key launches the voice notes option which
allows you to record voice notes and save them on your phone.
12. Voicemail Key: Press and hold to automatically dial your
voicemail.
13. Numeric Keypad: Use these keys to enter numbers, letters, and
characters.
14. Shift/Asterisk Key: Enters the asterisk [*] character for calling
features. In text entry mode, press to change the character
input type.
Section 2A: Your Sprint PCS Phone - The Basics11
15. Power/Accessory Interface Connector: The power/accessory
interface connector is used to plug in the charging accessories
and also connect any available accessory cables to your phone.
16. Microphone: The Microphone allows the other caller to hear you
clearly when you are speaking to them.
17. Space/Pound Key: Enters the pound [#] character for calling
features. In text entry mode, press to enter a space or press and
hold to open the symbols table.
18. SD I/O Slot: This expansion slot allows you to insert an SD
memory card to add additional memory and storage capacity.
This allows you to play games, store large data files, and listen
to and store music and video clips.
19. END Key: Ends a call. Press and hold this key for a few seconds
to turn your phone On or Off. When you receive an incoming
call, press to mute the ringer and send the call to voicemail.
20. BACK Key: Deletes characters from the display when you are in
text entry mode. When in a menu, press to return to the
previous menu. This key also allows you to return to the
previous screen in a Sprint PCS Vision session.
21. Browser/Voice Signal Key: If pressed once, the browser is
launched. If you press and hold until you hear a tone and then
release, the Voice Signal program is launched.
22. Navigation Key: This key allows you to scroll through the phone
menu options.
23. Quick List Key: Press this key to display a list of options
associated with the phone.
24. Right Softkey: This key is used to navigate through menus and
applications by selecting the choice available in the Right
Softkey Option.
25. Right Softkey Option: This option is selected when you press the
Right Softkey on your phone. This option changes depending
on the application displayed on screen.
26. Signal Strength Indicator: This icon represents the signal strength
by displaying bars. The more bars displayed, the better the
signal strength.
Section 2A: Your Sprint PCS Phone - The Basics12
27. Charging/Battery Indicator: This icon indicates the battery level
or charging status of the battery.
28. Position Location: This icon indicates that the position location
feature is active or inactive.
External LCD
External LCD:
Section 2A: Your Sprint PCS Phone - The Basics13
Viewing the Display Screen
Your phone’s display screen provides a wealth of information about
your phone’s status and options. This list identifies the symbols
you’ll see on your phone’s display screen:
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that there are new SMS or e-mail messages
available in your Inbox.
indicates that there are new voicemail
messages available.
indicates that you have missed calls. The right softkey
selection is changed from Contacts to Call History.
indicates that the phone is roaming off the network.
indicates that the speakerphone option is enabled.
indicates that Position Location is turned On.
indicates that Position Location is turned On for 911 calls
only.
indicates that the ringer has been set to vibrate or Off in
the profile setting.
indicates that the phone is being charged.
indicates the battery level of the phone. The more bars
displayed, the higher the charge.
A green Vision icon indicates that there is an active data
session. A gray icon indicates that a data session is in
dormant mode.
indicates that there is a new MSN Messenger instant
message waiting.
Note:
Display indicators help you manage your roaming charges by letting you
know when you’re off the Sprint Nationwide PCS Network and whether
you’re operating in digital or analog mode. (For more information, see
Section 2D: Controlling Your Roaming Experience on page 51.)
Section 2A: Your Sprint PCS Phone - The Basics14
Features of Your Sprint PCS Vision Smart Device
Congratulations on the purchase of your Sprint PCS Vision Smart
Device. The SP-i600 by Samsung is lightweight, easy-to-use, reliable,
and it also offers many significant features and service options. The
following list previews some of those features and options and
provides page numbers where you can find out more:
Digital dual-band capability which means you can make and
receive calls while on the Sprint Nationwide PCS Network. You
can also roam on other digital networks where we’ve
implemented roaming agreements with other carriers.
Sprint PCS Vision
digital mode (page 121).
SMS Text Messaging provides quick and convenient text
messaging capabilities (page 117).
Sprint PCS Voice Command
speaking someone’s name or the digits in their phone number
(page 140).
The built-in calendar allows to you schedule alerts to remind you
of important events (page 77).
Contacts allow you to store names, phone numbers, e-mail
addresses, and additional contact information (page 71).
Voice Notes allows you to record and save individual notes
(page 93).
The external display screen allows you to monitor the phone’s
status and to see who’s calling without opening the phone.
The alarm allows you to use available phone ringers for the alert
sound. The alarm can also be set to re-occur for a specific time
and date (page 80).
Speakerphone allows you to use your phone as a speakerphone
which gives other people the ability to hear and interact with
your call.
MSN Messenger allows you to send and receive instant messages
(page 135).
Pocket Internet Explorer allows you to connect to the Web
(page 130).
Handango InHand is an integrated application that allows you to
download applications and games from the Web (page 127).
SM
provides access to the wireless Internet in
SM
lets you dial phone numbers by
Section 2A: Your Sprint PCS Phone - The Basics15
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
Press .
Once your phone is on, it displays “Looking for Service” which
indicates that your phone is searching for a signal. When your phone
finds a signal, it automatically enters standby mode – the phone’s
idle state. At this point, you are ready to begin making and receiving
calls.
If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. When a signal is
found, your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
Sprint PCS Service by pressing any key (when your phone is
turned on).
Tip:
The Power Save feature helps to conserve your battery power when you
are in an area where there is no signal.
Turning Your Device Off
To turn your device off:
Press and hold for two seconds until you see the
powering down animation on the display screen.
Your screen remains blank while your device is off (unless the
battery is charging).
Section 2A: Your Sprint PCS Phone - The Basics16
Using Your Phone’s Battery and Charger
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 4.3 hours of continuous digital
talk time or up to 96 hours of continuous digital standby time.
When the battery reaches 5% of its capacity, the battery icon blinks.
When there are approximately two minutes of talk time left, the
phone sounds an audible alert and then powers down.
Note:
Tip:
Long backlight settings, searching for service, vibrate mode, and
browser use affect the battery’s talk and standby times.
Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
To install the Li-Ion battery:
1. Insert the battery into the opening on the back of the phone,
making sure the plastic tab on the bottom of the battery is
inserted into the matching slot in the phone.
2. Slide the battery up until it snaps into place.
Section 2A: Your Sprint PCS Phone - The Basics17
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. Press the battery release.
3. Slide the battery down and away from the phone and remove.
Charging the Battery
Your Sprint PCS Phone’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off and you
will lose all the information you were just working on. For a quick
check of your phone’s battery level, glance at the battery charge
indicator located in the upper-right corner of your phone’s display
screen. If the battery charge is getting too low, the phone sounds a
warning tone and an alert window is displayed.
Always use a Sprint PCS-approved desktop charger, travel charger, or
vehicle power charger to charge your battery.
To prevent data loss, make sure that you perform an ActiveSync
operation on a regular basis. This will minimize any data loss
between the phone and the desktop/laptop computer.
Warning!
Section 2A: Your Sprint PCS Phone - The Basics18
Using the wrong battery charger could cause damage to your phone
and void the warranty.
Using the Travel Charger/Desktop Charger
To use the Travel Charger/Desktop Charger:
1. Insert the phone into the Desktop Charger cradle being careful
to insert the power/data interface connector.
2. Press down and back until the phone is locked into place.
3. Plug in the Travel Charger connector to the back of the
Desktop Charger and plug the other end into a standard wall
outlet receptacle.
When charging the battery, a red light is displayed on the front of
the Desktop Charger. A charging icon is also displayed in the upper
right corner of the screen on your phone’s inside or outside LCD
screen.
When the battery is completely charged, a green light is displayed
on the front of the Desktop Charger.
It takes approximately 4 hours to fully recharge a completely
rundown standard battery and 6 hours for an extended battery.
Performing an ActiveSync Operation
The ActiveSync application is responsible for keeping your SP-i600
and desktop or laptop machine synchronized. By keeping both your
devices synchronized, you minimize the risk of losing any
information. The ActiveSync operation is done using a partnership
that is created between the SP-i600 and the computer. This
partnership is unique to the device and cannot be used with any
other ActiveSync enabled devices.
For more information regarding the ActiveSync operation and how
to set up your SP-i600 to connect to the desktop or laptop machine,
see the Guide to Activating and Using Your Phone included with your
device.
Section 2A: Your Sprint PCS Phone - The Basics19
Displaying Your Phone Number
Just in case you forget your phone number, your Sprint PCS Phone
can remind you.
To display your phone number:
1. Press for Start.
2. Highlight Settings and press .
3. Highlight Phone Information and press . (Your phone
number, Sprint PCS Vision User name, and other phone specific
information is displayed.)
Note:
To access the phone’s main menu, press the Left Softkey (Start) from
standby mode. Menu items may be selected by highlighting them with
the navigation key and pressing OK, or you can press the number
corresponding to the menu item on your keypad.
Making and Answering Calls
Making Calls
Placing a call from your Sprint PCS Phone is as easy as making a call
from any land-line phone. Just enter the number and press and
you’re on your way to clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number and press . (If you make a mistake
while dialing, press to erase one digit at a time. Press and
hold to erase the entire number.)
3. Press or close the phone when you are finished.
Tip:
To redial your last outgoing call, press TALK twice.
When making calls while roaming off the Sprint Nationwide PCS
Network, always dial using 11 digits (1 + area code + phone number).
You can also place calls from your Sprint PCS Phone by using
Sprint PCS Voice Command
SM
(page 140), Speed Dialing numbers
from your Contacts (page 26), and using your Call History listings
(page 68).
Section 2A: Your Sprint PCS Phone - The Basics20
Tip:
To speed dial a phone number from standby mode, press and hold the
speed dial number. If the speed dial number is two digits, enter the first
digit, then press and hold the second digit. (For information on setting up
speed dial numbers, see “Assigning Speed Dial Numbers” on page 74.)
(This feature will not work when you are roaming off the Sprint
Nationwide PCS Network; when roaming you must dial using eleven
digits [1 + the area code + the phone number.])
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off, incoming
calls go to voicemail.)
2. Press to answer an incoming call.
Your Sprint PCS Vision Phone notifies you of incoming calls in the
following ways:
The phone rings or vibrates (unless set to Silence All).
The LED flashes.
The backlight illuminates.
The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts, the
entry’s name is displayed. The caller’s phone number may also be
displayed, if available.
The following options are also available:
Press to quiet the ringer and send the call directly to
voicemail. You can also press and hold the volume key to send
the incoming call to your voicemail box.
Press and release the volume key to quiet just the ringer.
Ending a Call
To disconnect a call when you are finished:
Close the phone or press .
Section 2A: Your Sprint PCS Phone - The Basics21
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry:
Highlight the missed calls entry on the main menu and press
to display the call history. (To dial the phone number,
highlight it and press .)
Calling Emergency Numbers
You can place calls to 911 (dial and press ),
even if your phone is locked or your account is restricted.
Call Options
Call options allow you to configure how the phone is answered,
displays your phone number, and allows you to enter a country code
and area code. The available options are:
Call Answer: this option allows you to select between the
Talk key, Flip open, and Any key. When the Flip open option is
selected, the phone is answered automatically when you open
the flip on your phone. The default setting is the Talk key which
requires you to press before answering the call. If the Any key option is selected, any key can be pressed to answer the call.
My Phone Number: displays your phone number.
Country Code: allows you to enter a default country code. The
country code for the United States is .
Area Code: allows you to enter your local area code. Enter the
area code that represents your location.
To access the Call Options:
1. Press for Start.
2. Highlight Settings and press .
3. Highlight Call Options and press .
Section 2A: Your Sprint PCS Phone - The Basics22
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