Samsung SPH-N270 User Manual

LMN270_042803_D3

Online User’s Guide

Dual-Band Tri Mode PCS Phone
Model SPH-N270

Table of Contents

Welcome to Sprint ............................................................. 5

Introduction to this Online User’s Guide........................ 6

SECTION 1: Getting Started .............................................. 7

Setting Up Service................................................................................... 8

Getting Started With PCS Service................................................................................ 9

Setting Up Your Voicemail........................................................................................ 10

Getting Help............................................................................................................... 10

SECTION 2: Understanding Your Phone....................... 12

Your PCS Phone: The Basics ............................................................... 13

Front View of Phone .................................................................................................. 14

Viewing the Display Screen....................................................................................... 16

Features of Your N270............................................................................................... 17

Turning Your Phone ON and OFF............................................................................ 18

Using the Battery ....................................................................................................... 19

Displaying Your Phone Number............................................................................... 21

Making and Answering Calls.................................................................................... 21

Making Calls.......................................................................................................... 21

Answering Calls...................................................................................................... 22

Missed Call Notification......................................................................................... 22

Calling Emergency Numbers................................................................................ 22

Using One/Two/Three Touch Speed Dialing....................................................... 23

Dialing Options...................................................................................................... 23

In-Call Options ...................................................................................................... 24

End-of-Call Options............................................................................................... 24

Controlling Your Phone’s Settings...................................................... 25

Adjusting the Phone’s Volume Settings ................................................................... 26

Ringer Types.............................................................................................................. 26

Selecting Ringer Types for Voice Calls.................................................................. 26

Selecting Ringer Types for Messages.................................................................... 26

Selecting Ringer Types for Schedule.................................................................... 27

Selecting a Tone Length............................................................................................ 27

Alert Notification........................................................................................................ 27

Silent Mode ................................................................................................................ 28

Changing the Greeting.............................................................................................. 28

Changing the Backlight Time Length..................................................................... 29

Changing the Screen Saver....................................................................................... 29

Setting Your Phone’s Security............................................................. 31

Accessing the Security Menu..................................................................................... 32

Locking Your Phone.................................................................................................. 32

Unlocking Your Phone.............................................................................................. 32

On Power-Up.............................................................................................................. 33

Changing the Lock Code........................................................................................... 33

Special Numbers........................................................................................................ 33

Calling in Lock Mode................................................................................................ 33

Restricting Calls......................................................................................................... 34

Erasing the Internal Phone Book............................................................................. 34

Resetting Your Phone................................................................................................ 35

Controlling Your Roaming Experience .............................................. 36

Understanding Roaming.......................................................................................... 37

Setting Your Phone’s Roam Mode ........................................................................... 38

Controlling Roaming Charges Using Call Guard................................................... 39

Navigating Through Menus ................................................................. 41

Menu Navigation....................................................................................................... 42

Menu Structure.......................................................................................................... 42

Viewing the Menus .................................................................................................... 43

Managing Call History .......................................................................... 48

Viewing History.......................................................................................................... 49

Call History Options................................................................................................... 49

Making a Call From Call History.............................................................................. 50

Saving a Phone Number From Call History............................................................ 50

Prepending a Phone Number From Call History.................................................... 51

Erasing Call History................................................................................................... 51

Using the Internal Phone Book ........................................................... 52

Internal Phone Book Entry Options......................................................................... 53

Selecting a Character Input Mode............................................................................ 53

Entering Characters Using T9 Text Input............................................................ 54

Entering Characters by Tapping the Keypad ....................................................... 54

Entering Symbols and Numbers........................................................................... 55

Adding a New Internal Phone Book Entry............................................................... 55

Finding Internal Phone Book Entries...................................................................... 56

Adding a Phone Number to an Internal Phone Book Entry................................... 57

Editing an Internal Phone Book Entry’s Phone Number....................................... 57

Selecting a Ringer Type for an Entry ....................................................................... 58

Secret Internal Phone Book Entries......................................................................... 58

Dialing PCS Services.................................................................................................. 59

Personal Organizer................................................................................ 60

Adding an Event to the Scheduler............................................................................ 61

Event Alerts................................................................................................................. 61

Event Alert Menu ....................................................................................................... 62

Viewing Events and Event Options........................................................................... 62

Erasing a Day’s Events.............................................................................................. 62

Erasing Events ........................................................................................................... 62

Erasing All Events...................................................................................................... 63

Using the Calculator.................................................................................................. 63

World Time ................................................................................................................ 64

Countdown................................................................................................................. 64

Using Your Phone’s Voice Services................................................... 66

Voice Recognition...................................................................................................... 67

Digit Dial................................................................................................................ 67

Recording Memos...................................................................................................... 69

Memo Options............................................................................................................ 71

Erasing a Memo ........................................................................................................ 71

Erasing All Memos..................................................................................................... 71

SECTION 3: Using PCS Service Features ..................... 72

PCS Service Features: The Basics ..................................................... 73

Using Voicemail......................................................................................................... 74

Setting Up Your Voicemail.................................................................................... 74

Voicemail Notification........................................................................................... 74

New Voicemail Message Alerts............................................................................... 75

Retrieving Your Voicemail Messages.................................................................... 75

Voicemail Options.................................................................................................. 76

Clearing the Message Icon.................................................................................... 78

Using Caller ID .......................................................................................................... 78

Responding to Call Waiting...................................................................................... 79

Making a Three-Way Call......................................................................................... 79

Using Call Forwarding.............................................................................................. 80

SM

PCS Voice Command

Getting Started With PCS Voice Command.............................................................. 82

Creating Your Own Address Book............................................................................. 82

Making a Call With PCS Voice Command............................................................... 83

Accessing Information Using PCS Voice Command............................................... 83

......................................................................... 81

SECTION 4: Safety Guidelines and

Warranty Information ...................................................... 84

Safety ....................................................................................................... 85

Getting the Most Out of Your Reception................................................................... 86

Maintaining Safe Use of and Access to Your Phone................................................ 87

Caring for the Battery................................................................................................ 90

Acknowledging Special Precautions and the FCC Notice........................................ 91

Owner’s Record.......................................................................................................... 93

User Guide Proprietary Notice................................................................................... 93

Manufacturer’s Warranty..................................................................... 94

Manufacturer’s Warranty.......................................................................................... 95

Welcome to Sprint

print built the largest all-PCS nationwide network with advanced
multimedia services and clear calls, reaching more than 230 million

S

people for clarity you can see and hear. We built our network to give you
what we believe you really want from a wireless phone, clear sound, private
conversations and time-saving features.

But with Sprint, you can do something even more far-reaching – simplify
your life. Our advanced technology is designed to grow with your
communications needs so that one day you'll be able to rely entirely on your
PCS Phone to stay connected.

This guide will familiarize you with our technology and with your new
PCS Phone through simple, easy-to-follow instructions. If you have already
reviewed the Start Here Guide, which was packaged with your new phone,
then you're ready to explore the advanced features outlined in this guide.

If you have not read your Start Here Guide, go to Section One - Getting
Started. This section provides all the information you need to quickly
activate your phone, set up your voicemail and much more. It also contains
information on how to contact Sprint should you have questions about
service, want to purchase additional products or services, or just to check
your account balance.

Thank you for choosing Sprint.

5

Introduction to this

T

Online User’s Guide

his Online User’s Guide introduces you to PCS Service and all the
features of your new phone. It’s divided into four sections:

䊳 Section 1: Getting Started

䊳 Section 2: Understanding Your Phone

䊳 Section 3: Using PCS Service Features

䊳 Section 4: Safety and Warranty Information

Throughout the guide, you'll find tips that highlight special shortcuts
and timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will help you locate specific
information quickly.

You'll get the most out of your phone if you read each section. However, if you'd
like to get right to a specific feature, simply turn to that page. Follow the
instructions in that section and you'll be ready to use your phone in no time.

Tip: You can print out this guide to keep on hand or view it online. If you're

viewing it online, simply click on a topic in the Table of Contents or on any
page reference within a section to go directly to that topic.

6

Section 1

Getting Started

Section 1

Getting Started 7

1A

T

Setting Up Service

In This Section

䊳 Getting Started With PCS Service

䊳 Setting Up Voicemail

䊳 Getting Help

his section walks you through the basics of setting up service for

your PCS Phone, including unlocking and activating your phone,
setting up your voicemail and how to contact Sprint for assistance with
your PCS Service.

Section 1: Getting Started

1A: Setting Up Service 8

Getting Started With PCS Service

Determine If Your Phone Is Already Activated

If you received your phone in the mail or purchased it at a Sprint Store, it
probably has been activated. All you need to do is unlock your phone.

If your phone is not activated, please refer to the Start Here Guide
included with your phone.

Unlocking Your Phone

Follow these steps to unlock your phone:

1. Press and hold for a few seconds to turn the phone on.

2. Highlight Unlock and press .

3. Enter your four-digit lock code. For security purposes, the code is not

visible as you type.

Tip: If you can’t recall your lock code, try using the last four digits of either

your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).

Activating Your Phone

To activate your phone, follow the directions in the Start Here Guide that
was included with your phone. Or visit
activate your phone online.

http://activate.sprintpcs.com and

Section 1: Getting Started

1A: Setting Up Service 9

Setting Up Your Voicemail

All unanswered calls to your PCS Phone are automatically transferred to
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your
PCS Phone is activated.

To set up voicemail:

1. Press and hold .

2. Follow the system prompts to create your pass code, record your

greeting, record your name announcement and choose whether to
activate One-Touch Message Access (a feature that lets you press one
key to access messages and bypasses the need for you to enter your
pass code).

Note: The voicemail setup process may vary in certain Affilitate areas.

Getting Help

Visit Our Web Site

Stop by www.sprintpcs.com to get up-to-date information on PCS
Services, options and more.

You can also:

䊳 Review coverage maps
䊳 Learn how to use voicemail
䊳 Access your account information
䊳 Purchase accessories
䊳 Add additional options to your service plan
䊳 Check out frequently asked questions
䊳 And more

Section 1: Getting Started

1A: Setting Up Service 10

PCS Customer Solutions

Claire, your virtual service representative is also available to assist you
24 hours a day, seven days a week. Visit her at www.sprintpcs.com by
logging on and clicking on Claire’s Directory for Service Solutions.

Receiving Automated Invoicing Information

For your convenience, your phone gives you free access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle and the amount of minutes used
since your last invoicing cycle. Follow these steps to access this
information:

䊳 Press .

Note: This service may not be available in all Affiliate markets.

PCS Directory Assistance

PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per call
charge and you will be billed for airtime.

䊳 Press .

PCS Operator Services

PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone calling card or a third party.

䊳 Press .

For more information or to see the latest in products and services, visit us
online at www.sprintpcs.com.

Note: PCS Operator Services may not be available in all

Affiliate markets.

Section 1: Getting Started

1A: Setting Up Service 11

Section 2

Understanding Your

Phone

Section 2

Understanding Your Phone 12

Section 2A

Y

Your PCS Phone: The Basics

In This Section

䊳 Front View of Phone

䊳 Viewing the Display Screen

䊳 Features of Your Phone

䊳 Turning Your Phone On and Off

䊳 Using the Battery and Charger

䊳 Displaying Your Phone Number

䊳 Making and Answering Calls

our PCS Phone is packed with features that simplify your life and

expand your ability to stay connected to the people and information
that are important to you. This section will guide you through the basics of
your phone and you’ll be on your way to using it in no time.

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 13

Front View of Phone

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 14

1. Speaker: The speaker allows you to hear the other caller and the

different ring tones and sounds offered by your phone.

2. Release Button: Press this button to extend the top half of the

handset and to reveal the display screen.

3. OK/Voicemail Key: Pressing when navigating through a menu

accepts the highlighted choice in the menu. Pressing for two seconds
automatically dials your voicemail.

4. TALK: Place or receive a call. In standby mode, press the key once to

enter the Outgoing call log. If you press and hold the key down you
will initiate Voice Recognition.

5. Numeric Keypad: Use these keys to enter numbers, letters, and

characters.

6. Shift/Asterisk Key/Left Navigation: Enters the asterisk [*]

character for calling features. In text entry mode, press to change the
character input type. Allows navigation to the left in menus.

7. Microphone: The Microphone allows the other caller to hear you

clearly when you are speaking to them.

8. Power Interface Connector: The power interface connector is used

to plug in the charging accessories.

9. Accessory Interface Connector: This connector is used to connect

any available accessory cables to your phone.

10. Space/Pound Key/Right Navigation: Enters the pound [#]

character for calling features. In text entry mode, press to enter a
space. Allows navigation to the right in menus.

11. BACK: Deletes characters from the display. When in a menu, press to

return to the previous menu.

12. END: Ends a call. Press and hold this key for a few seconds to turn

your phone On or Off. While in the main menu, it returns the phone
to standby mode and cancels your input.

13. Menu: Displays the first level or Main Menu of options. Press again

to view the next menu page.

14. Navigation Key: This key allows you to scroll through the phone

menu options, and provides a shortcut to phone functions from
Standby Mode.

15. Display Screen: The display screen displays all the information

needed to operate your phone.

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 15

16. Headset Jack: (located in the upper back corner of the phone.)

Allows you to plug in an optional headset for safe and convenient
hands-free conversations.

Viewing the Display Screen

Main LCD

This list identifies the symbols you’ll see on your main LCD screen.

displays your current signal strength.The more lines you
have, the stronger your signal.
means your phone cannot find a signal.

tells you a call is in progress.

indicates you have voicemail, text, numeric pages, or

PCS Web Alert messages waiting. Press briefly to see a list
of pending messages or press and hold to dial voicemail box.

indicates your phone is in vibrate mode.
shows your current battery charge strength. (Icon shown

fully charged.)
indicates that position location is active.

indicates that position location is inactive.

indicates that TTY option is On.
indicates that your phone is roaming.

indicates that an alarm is set on your phone.
indicates that the ringer is set at a level between 1-8.
Indicates that the ringer is turned Off.

Tip: Display indicators let you know when you’re off the Sprint Nationwide

PCS Network and whether you’re operating in digital or analog mode.

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 16

Features of Your N270

Congratulations on the purchase of your PCS Phone (SPH-N270). This
phone is lightweight, easy-to-use, reliable and offers many significant
features and service options:

䊳 Dual-band Tri-Mode capability provides access to other PCS digital

and analog networks where Sprint has implemented roaming
agreements (page 37).

䊳 1X Voice.
䊳 Voice Recognition allows you to control your phone with voice

activated options.

䊳 128x160 pixel, full color with up to 13-lines of graphic LCD display.
䊳 Polyphonic ringers.
䊳 GPS position location enabled.
䊳 PCS Voice Command

someone’s name or the digits in their phone number (page 83).

䊳 The built-in scheduler lets you schedule alerts to remind you of

important events (page 60).

䊳 Each phone book entry can store up to six phone numbers for a total

of 300 numbers.

SM

lets you dial phone numbers by speaking

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 17

Turning Your Phone ON and OFF

Turning Your Phone ON

To turn your phone on, press for a few seconds.

Once your phone is ON, it displays “Looking for Service” indicating that
your phone is searching for a signal. When your phone finds a signal, it
automatically enters Standby mode – the phone’s idle state. At this point,
you are ready to begin making and receiving calls.

If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,
your phone automatically returns to Standby mode.

In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
PCS Service by pressing any key (when your phone is turned ON).

Tip : The Power Save feature helps to conserve your battery power when

you are in an area where there is no signal.

Turning Your Phone OFF

Press for a few seconds until you see the powering down
animation on the display screen.

Your screen remains blank while your phone is off (unless the battery
is charging).

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 18

Using the Battery

Battery Capacity

Your PCS Phone is equipped with a Lithium Ion (LiIon) battery. It allows
you to recharge your battery before it is fully drained. The battery
provides approximately 2.5 hours of continuous digital talk time
(1.3 hours in analog) or approximately 168 hours of continuous digital
standby time (12 hours in analog).

When the battery reaches 5% of its capacity, the battery icon blinks. When
there are approximately two minutes of talk time left, the phone sounds
an audible alert every 30 seconds and then powers down.

Note: Long backlight settings, searching for service, vibrate mode and

browser use affect the battery’s talk and standby times.

Tip: Be sure to charge your phone’s battery and watch your indicator to

ensure your levels are okay.

Installing the Battery

Your PCS Phone comes with a LiIon battery. Follow these steps to
install it:

1. Insert the battery into the opening on the back of the phone.

2. Press down until the latch snaps into place.

Removing the Battery

To remove your battery for charging or for another reason, follow these
easy steps:

1. So that no stored messages or numbers are lost, power off your phone

by pressing and holding the

2. Push the battery release latch up completely. The battery will

key.

separate slightly from the phone.

3. Lift the battery at a 45-degree angle away from the phone.

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 19

Charging the Battery

Your PCS Phone comes with a rechargeable battery. You should charge
the battery as soon as possible so you can begin using your phone.

Keeping track of your battery’s charge is important. If your battery level
becomes too low, your phone automatically turns off and you’ll lose
everything you were just working on. For a quick check of your phone’s
battery level, glance at the battery charge indicator located in the upper­right corner of your phone’s display screen. If the battery charge is
getting too low, the battery icon (

) blinks and t he phone sounds a

warning tone.

Always use a Sprint-approved travel adapter or vehicle power adapter to
charge your battery.

Warning! Using the wrong battery charger could cause damage to your

phone and void the warranty.

It is vital that you use only the Sprint-approved Travel Adapter
specifically designed for your phone. Use of unauthorized accessories
could damage your phone and invalidate your warranty.

To use the travel adapter provided with your phone:

1. Plug the adapter in the wall and the other end into the power

interface adapter on the bottom of the phone.

䊳 A red key and an animated battery icon on the phone lets you

know the battery is charging.

It takes about 4 hours to fully recharge a completely rundown battery.

20

Displaying Your Phone Number

Just in case you forget your phone number, your PCS Phone can
remind you.

To display your phone number:

1. Press for Main Menu.

2. Press for Phone Book.

3. Press for My Phone #.

Making and Answering Calls

Making Calls

Your PCS Phone offers many different ways to make calls, including
PCS Voice CommandSM (page 82), Speed Dialing (page 23) and using
Call History (page 48).

To make a call using your keypad:

1. Make sure your phone is on.

2. Enter a phone number. (If you make a mistake while dialing, press

to erase one digit at a time. Press and hold to erase the

entire number.)

3. Press . (To make calls when you are roaming and Call Guard

is enabled, press to acknowledge roaming rates. (See "To
Place Roaming Calls With Call Guard On:" on page 39.)

4. When you’re finished, press or close the slide.

Tip: When making calls off the enhanced Sprint Nationwide PCS Network,

always dial using 11 digits (1 + area code + phone number).

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 21

Answering Calls

1. Make sure your phone is on. If your phone is off, incoming calls go

to voicemail.

2. When a call comes in, answer the call by opening the slide.

Depending on your settings, your PCS Phone notifies you of
incoming calls in the following ways:

䊳 The phone rings or vibrates.
䊳 The backlight illuminates.
䊳 If available, the phone number of the caller is displayed.
䊳 If the phone number is in your Internal Phone Book, the Phone

Book entry’s name is displayed.

The following option is also displayed.

䊳 to Silence Ringer.

Depending on your settings, you may also answer incoming calls simply
by opening the phone or by pressing any digit. (To answer a call when
you are roaming and Call Guard is enabled, you must press to
answer the call. (See "To Place Roaming Calls With Call Guard On:" on
page 39.)

Note: If your phone is off, incoming calls go directly to voicemail.

3. To disconnect the call, press or close the slide.

Missed Call Notification

When an incoming call is not answered, the number of missed calls
along with the last caller’s phone number is displayed on the screen.

To display the Missed Call log to view the last 20 missed calls:

1. Press

2. Press for Call History.

3. Press for Missed Calls.

Calling Emergency Numbers

You can place calls to 911 (dial and press ),
even if your phone is locked or your account is restricted.

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 22

Using One/Two/Three Touch Speed Dialing

With this feature, you can automatically call Speed Dial entries using
one key press for locations 1-9, two key presses for locations 10-99, or
three key presses for locations 100-300.

To use One-Touch Dialing for Speed Dial locations 1-9:

䊳 Press and hold the appropriate key for a few seconds. The display

confirms that the number has been dialed when it shows “Calling”.

To use Two-Touch Dialing for Speed Dial locations 10-99:

1. Press the first digit.

2. Press and hold the second digit for a few seconds. The display

confirms that the number has been dialed when it shows “Calling”.

To use Three-Touch Dialing for Speed Dial locations 100-300:

1. Press the first digit.

2. Press the second digit.

3. Press and hold the third digit for a few seconds. The display confirms

that the number has been dialed when it shows “Calling”.

Dialing Options

Dialing options can be displayed when you enter numbers using the
keypad.

To select an option press and the number on the keypad that
corresponds with the desired choice.

Note: If only three numbers are entered, Speed Dial becomes the first

choice. The normal options are moved one number down in the menu list.

䊳 (1) Talk is used to dial the phone number. (If you are roaming and

have the Call Guard feature activated, you must then press
See "To Place Roaming Calls With Call Guard On:" on page 39.)

䊳 (2) Save to save the phone number in your Internal Phone Book.

"Finding Internal Phone Book Entries" on page 56.)

(See

䊳 (3) Find is used to locate and display Internal Phone Book entries

that contain the numbers entered. (See

"Finding Internal Phone

Book Entries" on page 56.)

䊳 (4) Hard Pause is used to insert a hard pause.

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 23

.

䊳 (5) 2 Sec Pause to insert a 2-second pause.

Tip: To speed dial a phone number from the main menu, press and hold the

Internal Phone Book entry number. If the entry number is two digits, enter
the first digit, then press and hold the second digit.

In-Call Options

During a call, your phone can display menu options in addition to the
main menu.

To select an option press and the number on the keypad that
corresponds with the desired choice.

䊳 (1) Mute or UnMute Select Mute to mute your phone’s microphone.

Unmute to reactivate the microphone.

Select

䊳 (2) Call History checks your call log for outgoing, incoming, and

missed calls. You can also erase the logs from this menu.

䊳 (3) Phone Book accesses the Phone Book menu options.
䊳 (4) 3-Way Call allows you to talk to two different people at the same

time. (For more information, see "Making a Three-Way Call" on
page 79.)

䊳 (5) Messaging allows you to check for voicemail and notifications.
䊳 (6) Voice Memo allows you to record the current conversation. For

more information, see "Memo Options" on page 71.

䊳 (7) Planner accesses the Planner menu options which allows you to

schedule different events.

䊳 (8) Phone Info displays your phone number, hardware, and

software version being used.

End-of-Call Options

After receiving a call from or making a call to a phone number that is
not in your Internal Phone Book, the phone number, the duration of the
call and the following menu options are displayed for 10 seconds. During
this time you can press

to add this number to your internal phone

book.

Note: The End-of-Call options are not displayed for calls identified as

No ID or Restricted.

Section 2: Understanding Your Phone

2A: Your PCS Phone - The Basics 24

Section 2B

Controlling Your Phone’s Settings

In This Section

䊳 Volume Settings

䊳 Ringer Types

䊳 Selecting Tone Length

䊳 Alert Notification

䊳 Silent Mode

䊳 Changing the Greeting

䊳 Changing the Backlight Settings

䊳 Changing the Screen Saver

his section describes how you can change your phone’s settings to best
suit your requirements. Take a few moments to review these options and

T

add or adjust the settings that are right for you.

Section 2: Understanding Your Phone

2B: Controlling Your Phone’s Settings 25

Adjusting the Phone’s Volume Settings

To adjust the ringer or key beep volume:

1. Press for Main Menu.

2. Press for Sounds.

3. Press for Ringer Volume or for Key Beep.

Tip: You can adjust the ringer volume in Standby mode or the earpiece

volume during a call by pressing the navigation key up or down.

Ringer Types

Ringer types help you identify incoming calls and messages. You can
assign ringer types to individual phone book entries, types of calls and
types of messages.

Selecting Ringer Types for Voice Calls

Your PCS Phone provides a variety of ringer options which allow you to
customize your ring and volume settings.

To select a ringer type for voice calls so you recognize when a certain type
of call is coming in by the ringer:

1. Press for Main Menu.

2. Press for Sounds.

3. Press for Ringer Type.

4. Press for Voice Calls.

5. Press for With Caller ID or for No Caller ID.

6. Press or to select the desired ringer type.

7. Press to Save.

Selecting Ringer Types for Messages

To select a ringer type for messages:

1. Press for Main Menu.

2. Press for Sounds.

3. Press for Ringer Type.

4. Press for Messages.

Section 2: Understanding Your Phone

2B: Controlling Your Phone’s Settings 26

5. Press for Voicemail or for Notification.

6. Press or to select the desired ringer type.

7. Press to Save.

Selecting Ringer Types for Schedule

To select a ringer type for schedules:

1. Press for Main Menu.

2. Press for Sounds.

3. Press for Ringer Type.

4. Press for Schedule.

5. Press or to select the desired ringer type.

6. Press to Save.

Selecting a Tone Length

Longer tone lengths may be better for tone recognitions when dialing
voicemail or other automated systems.

To select a tone length:

1. Press for Main Menu.

2. Press for Sounds.

3. Press for Tone Length.

4. Select Short or Long using the navigation key.

5. Press to Save.

Alert Notification

To enable or disable alert sounds:

1. Press for Main Menu.

2. Press for Sounds.

3. Press for Alerts.

4. Press:

䊳 for Minute Beep.
䊳 for Service.
䊳 for Connect.
䊳 for Sig. Fade Tone.

Section 2: Understanding Your Phone

2B: Controlling Your Phone’s Settings 27

5. Select On or Off using the navigation key and press to Save.

Silent Mode

There may be times when you need to silence your phone entirely. The
phone’s Silent Mode allows you to mute all sounds without turning your
phone off.

To change your phone’s Silent Mode:

1. Press for Main Menu.

2. Press for Sounds.

3. Press for Ringer Volume.

4. Press for Calls.

5. Press the navigation key to the down until Vibrate or Off is selected.

6. Press to Save.

Tip: With the slide open, you can also activate Silent Mode by pressing the

navigation key up and then down in Standby mode and choosing Vibrate or
Off. To deactivate Silent Mode, press the navigation up key and select a
ringer volume from 1-8, 1-Beep, or High + Vibrate.

Changing the Greeting

The greeting can be up to 14 characters and is displayed on the first line
of your phone’s display screen in idle mode.

To change your greeting:

1. Press for Main Menu.

2. Press for Display.

3. Press for Greeting.

4. Press and hold to clear the existing greeting.

5. Use the numeric keypad to enter a new custom greeting.

6. Press to Save.

Section 2: Understanding Your Phone

2B: Controlling Your Phone’s Settings 28

Changing the Backlight Time Length

The backlight setting lets you select how long the display screen and
keypad are backlit after any key press is made.

To change the backlight setting:

1. Press for Main Menu.

2. Press for Display.

3. Press for Backlight.

4. Press for LCD, for Keypad, for Pwr Save
Mode.

5. Use the navigation key to select:

䊳 LCD - Flip Up, 30 seconds, 15 seconds, or 8 seconds.
䊳 Keypad - Flip Open, 30 seconds, 15 seconds, 8 seconds, or Off.
䊳 Pwr Save Mode - On/Off

6. Press to Save.

Note: Long backlight settings affect the battery’s talk and standby times.

Changing the Screen Saver

Your new PCS Phone offers options for what you see on the display screen
while in standby mode.

To change the power on or power off display image:

1. Press for Main Menu.

2. Press for Display.

3. Press for Screen Saver.

4. Press or to display:

䊳 Reloaded 1
䊳 Reloaded 2
䊳 Reloaded 3
䊳 Reloaded 4
䊳 Reloaded 5
䊳 Reloaded 6
䊳 Animatrix 1
䊳 Animatrix 2
䊳 Animatrix 3

Section 2: Understanding Your Phone

2B: Controlling Your Phone’s Settings 29

䊳 Animatrix 4
䊳 Animatrix 5

䊳 Digital Clock.
䊳 Aquarium
䊳 World Time
䊳 Calendar

5. Press to Save.

30

Section 2C

Setting Your Phone’s Security

In This Section

䊳 Accessing the Security Menu

䊳 Locking Your Phone

䊳 Unlocking Your Phone

䊳 Using Special Numbers

y using the security setting on your PCS Phone, you receive peace of
mind without sacrificing flexibility. With several options available, you

B

can customize your phone to meet your personal needs.

Section 2: Understanding Your Phone

2C: Setting Your Phone’s Security 31

Accessing the Security Menu

You must enter your lock code to view the Security menu.

To access the Security menu:

1. Press for Main Menu.

2. Press for Settings.

3. Press for Security.

4. Enter your lock code.

5. The security menu is displayed.

Tip: If you can’t recall your lock code, try using the last four digits of either

your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).

Locking Your Phone

When your phone is locked, you can only receive incoming calls or make
calls to 911, PCS Customer Solutions or special numbers. If the phone is
powered Off when it is Locked, it will still be locked when it is powered
back On. To regain normal functionality, you must enter the lock code.

To lock your phone:

1. From the Security menu, press for Lock Phone.

2. Using the navigation key, select Lock Now and press .

Unlocking Your Phone

To unlock your phone:

1. From the Security menu, press for Lock Phone.

2. Enter your lock code.

3. Using the navigation key, select Unlocked and press .

Section 2: Understanding Your Phone

2C: Setting Your Phone’s Security 32

On Power-Up

This option allows you to have a password designated after the phone is
turned On. Before the phone can be used, a password must be entered. To
set up:

1. From the Security menu, press for Lock Phone.

2. Using the navigation key, select On Power Up and press .

Changing the Lock Code

To change your lock code:

1. From the Security menu, press for Change Lock.

2. Enter your new lock code and press .

3. Re-enter your new lock code and press .

Special Numbers

Special numbers allow you to enter up to three numbers that can be
dialed in addition to 911 when your handset is locked. This allows you to
restrict full access of the phone. To set up special numbers:

1. From the Security menu, press for Special #.

2. Press , , or .

3. Enter the number using the keypad and press to Save.

Note: There are no Speed Dial options associated with special numbers.

Calling in Lock Mode

You can place calls to 911 and to your special numbers when in
lock mode.

To place an outgoing call in lock mode:

䊳 To call an emergency number, special number or PCS Customer

Solutions, enter the phone number and press .

䊳 To place normal outgoing calls, press to display the lock code

screen. Enter your lock code. Enter the desired phone number and
press .

Section 2: Understanding Your Phone

2C: Setting Your Phone’s Security 33

Restricting Calls

You can restrict which phone numbers you can receive calls from or dial.
(The Restrict Calls setting does not apply to 911 or PCS Customer
Solutions.) You can select between the following options:

䊳 Allow all - Allows all calls to be made without any restrictions.

(Default Setting).

䊳 PBook Only - Allows you to call only the entries saved in the phone

book. You can receive incoming calls from anyone.

䊳 Special# Only - Allows you to call only the three numbers stored in

the Special# section in the Security menu. You can receive incoming
calls from anyone.

To restrict calls:

1. Press for Main Menu.

2. Press for Settings.

3. Press for Others.

4. Press for Restriction and enter the lock code using the

keypad.

5. Press for Outgoing Call.

6. Press the navigation key up or down to select Allow all, PBook

, or Special# Only and Press .

Only

Erasing the Internal Phone Book

To erase all the names and phone numbers in your Internal Phone Book:

1. From the Security menu, press for Erase Pbook.

2. Press the navigation key up to select Ye s.

3. Press .

4. Press the navigation key up again to confirm and select Yes .

5. Press to permanently delete.

Section 2: Understanding Your Phone

2C: Setting Your Phone’s Security 34

Resetting Your Phone

Resetting the phone restores all the factory defaults, including the ringer
types and display settings. The Internal Phone Book and Voice Memo’s
are not affected.

To reset your phone:

1. From the Security menu, press for Reset Phone.

2. Press the navigation key up to select Ye s.

3. Press .

4. Press the navigation key up again to confirm and select Yes .

5. Press to reset.

Section 2: Understanding Your Phone

2C: Setting Your Phone’s Security 35

Section 2D

Controlling Your Roaming Experience

In This Section

䊳 Understanding Roaming

䊳 Setting Your Phone’s Roam Mode

䊳 Controlling Roaming Charges Using Call Guard

oaming is the ability to make or receive calls while you’re off the
Sprint Nationwide PCS Network. Your new [dual band/tri-mode] PCS

R

Phone works anywhere on the Sprint Nationwide PCS Network and allows
you to roam on
compatible wireless service is available.

This section explains how roaming works as well as special features that let
you manage your roaming experience.

[digital] networks virtually anywhere in the U.S. where

Section 2: Understanding Your Phone

2D: Controlling Your Roaming Experience 36

Understanding Roaming

Recognizing Icons on the Display Screen

Your phone’s display screen always lets you know when you’re off the
Sprint Nationwide PCS Network and roaming. The following chart
indicates what you’ll see depending on where you’re using your phone.

Roaming Indicator

Sprint Nationwide PCS Network

Other Digital Networks

Tip: Remember, when you are using your phone off the Sprint Nationwide

PCS Network, always dial numbers using 11 digits (1 + area code +
number).

Note: You will pay a higher per-minute rate for roaming calls.

Roaming on Other Digital Networks

When you’re roaming on other digital networks, your call quality and
security will be similar to the quality you receive when making calls
while on the Sprint Nationwide PCS Network. You may not be able to
access certain calling features, such as PCS Vision.

Roaming on Analog Networks

When you roam on analog networks, you will experience a similar
quality provided by other analog carriers today. Although some calling
features, such as PCS Vision, will be unavailable, you can still make and
receive calls and access voicemail. You will experience a few differences:

䊳 You are more likely to experience static, cross-talk, fade-out and

dropped calls.

䊳 Some calling features which are standard on the enhanced Sprint

Nationwide PCS Network, such as call waiting, PCS Vision Products
and Services and direct international dialing, are unavailable.

Section 2: Understanding Your Phone

2D: Controlling Your Roaming Experience 37

䊳 Though callers can leave voicemail messages while you are

roaming, you will not receive notification until you return to the
Sprint Nationwide PCS Network. While roaming, you should
periodically check your voicemail box for new messages by dialing
1+area code+your PCS Phone Number. Enter your pass code and
press .

䊳 There are security and privacy risks (eavesdropping and cloning)

that exist with conventional analog services today.

䊳 Your battery needs recharging sooner when you use your phone for

analog roaming.

Note: If you’re on a call when you leave the Sprint Nationwide PCS

Network and enter an area where roaming is available (whether digital or
analog), your call is dropped. If your call is dropped in an area where you
think PCS Service is available, turn your phone off and on again to
reconnect to the Sprint Nationwide PCS Network.

Note: When using your phone in analog mode, the handset may feel warm.

This behavior is normal for analog operation.

Setting Your Phone’s Roam Mode

Your PCS Phone allows you to control your ability to roam. By using the

Roaming menu option, you determine which signals your phone

accepts.

Set Mode

Choose one of the three different settings (Automatic, Analog, and

Sprint PCS)

1. Press for Main Menu.

2. Press for Roaming.

3. Press for Set Mode.

4. Press the navigation key up or down to select Automatic, Analog, or

5. Press to Save.

to control your roaming experience:

Sprint PCS.

Section 2: Understanding Your Phone

2D: Controlling Your Roaming Experience 38

Roaming Settings

䊳 Automatic: This setting seeks PCS Service. When PCS Service is

unavailable, it searches for an alternative system.

䊳 Analog: This setting forces the phone to seek an analog roaming

system. The previous setting is restored the next time the phone is
turned on.

䊳 Sprint PCS: This setting allows you to select the Sprint Nationwide

PCS Network only and prevents roaming on other networks.

Controlling Roaming Charges Using Call Guard

In addition to the roaming icon, Call Guard alerts you when roaming
charges apply. This feature makes it easy to manage your roaming
charges by reminding you when you make or receive roaming calls. It
also requires you to take additional steps before placing or answering a
roaming call. These additional steps are not required when you make or
receive calls while on the Sprint Nationwide PCS Network.

To Turn the Call Guard Feature On or Off:

1. Press for Main Menu.

2. Press for Roaming.

3. Press for Call Guard. Wait briefly until a message prompt

displays and then disappears from the display screen.

4. Press the navigation key up or down to select On or Off.

5. Press to Save.

䊳 If On, an extra step is required to make or take roaming calls.
䊳 If Off, no extra step is required to make or take roaming calls.

To Place Roaming Calls With Call Guard On:

1. From the main menu, dial the eleven-digit number. (You can also

initiate a call from the Internal Phone Book or Call History) and
press

2. A message is displayed indicating that roaming rate applies. Press

.

to place the call.

Section 2: Understanding Your Phone

2D: Controlling Your Roaming Experience 39

To Answer Incoming Roaming Calls With Call Guard On:

Remember if the Call Guard feature is set to On, you need to take extra
steps to make and receive roaming calls even if you have selected the

Analog setting.

Section 2: Understanding Your Phone

2D: Controlling Your Roaming Experience 40

Section 2E

T

Navigating Through Menus

In This Section

䊳 Menu Navigation

䊳 Menu Structure

䊳 Viewing Menus

his section is a road map to using your PCS Phone. Every function and
feature can be accessed through a menu. Take a few moments to learn

your way around. You’ll find that it makes your phone easier to use.

Section 2: Understanding Your Phone

2E: Navigating Through Menus 41

Menu Navigation

The navigation key on your PCS Phone allows you to scroll through
menus quickly and easily. It can also be pressed to select a highlighted
menu option.

Menu Structure

Selecting Menu Items

As you navigate through a menu, the options are highlighted. Select an
option by highlighting it and pressing or by pressing the
corresponding number on the numeric keypad.

For example, if you want to view your last incoming call:

1. From the main menu, press for Call History.

2. Press for Incoming Calls. If you have received any calls, they

are displayed on the screen.

Backing Up Within a Menu

To go to the previous menu:

䊳 Press .

To go to the idle screen:

䊳 Press .

Section 2: Understanding Your Phone

2E: Navigating Through Menus 42

Viewing the Menus

Menu Diagram

Menus let you check or change your phone settings. The following
outline shows your phone’s menu structure.

1: Call History

1: Missed Calls
2: Outgoing Calls
3: Incoming Calls
4: Erase History

1: Missed Calls
2: Outgoing Calls
3: Incoming Calls
4: All Calls

2: Phone Book

1: Find

1: By Name
2: By Group
3: By Entry

2: Add New Entry
3: Group Setting

1: Family
2: Friends
3: Colleague
4: VIPs

4: My Phone #
5: Services

1: Account Info
2: Customer Care
3: Dir Assist

3: Messaging

1: Notifications
2: Erase All Msgs

1: Yes
2: No

4: Roaming

1: Set Mode

1: Automatic
2: Analog
3: Sprint PCS

2: Call Guard

1: On
2: Off

Section 2: Understanding Your Phone

2E: Navigating Through Menus 43

5: Voicemail

1: Listen
2: Clear Icon

1: Yes
2: No

6: Voice Tools

1: Voice Dial

1: Adapt Digits
2: Reset Digits

1: Yes
2: No

3: Set Active

1: Talk Only
2: Talk and Flip

4: Choice List

1: Digit Dial
2: Name Dial
3: Name Lookup

5: Help

2: Voice Memo

1: Record
2: Review
3: Erase All

1: Yes
2: No

7: Sounds

1: Ringer Volume

1: Calls
2: Messages
3: Alarms

2: Ringer Type

1: Voice Calls

1: With Caller ID
2: No Caller ID

2: Messages

1: Voicemail
2: Notification

3: Schedule

3: Alerts

1: Minute Beep

1: On
2: Off

2: Service

1: On

Section 2: Understanding Your Phone

2E: Navigating Through Menus 44

2: Off

3: Connect

1: On
2: Off

4: Sig. Fade Tone

1: On
2: Off

4: Roam Ringer

1: Normal
2: Distinctive

5: Key Beep
6: Tone Length

1: Short
2: Long

7: Power On/Off

1: On
2: Off

8: Flip Up/Down

1: Flip Sound 1
2: Flip Sound 2
3: Flip Sound 3
4: Off

8: Planner

1: Today
2: Scheduler
3: Task List
4: Memo Pad
5: Alarm Clock

1: Alarm #1
2: Alarm #2
3: Alarm #3

6: Calculator
7: World Time
8: Countdown

9: Display

1: Menu Style

1: Reloaded
2: AniMatrix
3: Camera

2: Screen Saver

1: Reloaded 1
2: Reloaded 2
3: Reloaded 3
4: Reloaded 4

Section 2: Understanding Your Phone

2E: Navigating Through Menus 45

5: Reloaded 5
6: Reloaded 6
7: Animatrix 1
8: Animatrix 2
9: Animatrix 3
10: Animatrix 4
11: Animatrix 5
12: Digital Clock
13: Aquarium
14: World Time

15: Calendar
3: Greeting
4: Backlight

1: LCD

2: Keypad

3: Pwr Save Mode

0: Settings

1: Location

1: On

2: Off
2: Security

1: Lock Phone

2: Change Lock

3: Special #

4: Erase Pbook

1: Flip Up
2: 30 seconds
3: 15 seconds
4: 8 seconds

1: Flip Up
2: 30 seconds
3: 15 seconds
4: 8 seconds
5: Off

1: On
2: Off

1: Unlocked
2: On Power-Up
3: Lock Now

1: Empty
2: Empty
3: Empty

1: Yes
2: No

46

5: Reset Phone

1: Yes
2: No

3: Others

1: Abbrev. Dial

1: Yes
2: No

2: Restriction

1: Outgoing Call

1: Allow all
2: Pbook Only
3: Special# Only

3: Call Answer

1: Flip Up or Talk
2: Flip Up
3: Talk Only

4: Auto Answer - Headset

1: Yes
2: No

5: Language

1: English
2: Español

4: Phone Info

InUse Menu

1: Mute/Unmute
2: Call History
3: Phone Book
4: 3-Way Call
5: Messaging
6: Voice Memo
7: Planner
8: Phone Info

Section 2: Understanding Your Phone

2E: Navigating Through Menus 47

Section 2F

T

Managing Call History

In This Section

䊳 Message Types

䊳 New Message Alerts

䊳 Message Options

he Call History helps you manage your time more effectively. It keeps

track of incoming calls, calls made from your PCS Phone and missed
calls. This section guides you through accessing and making the most of
your Call History.

Section 2: Understanding Your Phone

2F: Managing Call History 48

Viewing History

You’ll find your Call History invaluable. It is a list of the last 20 phone
numbers or Internal Phone Book entries for calls you placed, accepted or
missed. Call History makes re-dialing a number fast and easy. It is
continually updated as new numbers are added to the beginning of the
list and the oldest entries are removed from the bottom of the list.

Each entry contains the phone number (if it is available) and Internal
Phone Book entry name (if the phone number is in your Internal Phone
Book). Duplicate calls (same number and type of call) may only appear
once on the list.

To view a Call History entry:

1. Press for Main Menu.

2. Press for Call History.

䊳 Press for Missed Calls
䊳 Press for Outgoing Calls
䊳 Press for Incoming Calls

Call History Options

For additional information and options on a particular call, highlight a
Call History entry and press . Press to display the following
options:

䊳 Ta lk
䊳 Show Entry
䊳 Save
䊳 Prepend

Tip: You can also view the next Call History entry by pressing the

navigation key up for the next entry or down to view the previous entry.

Section 2: Understanding Your Phone

2F: Managing Call History 49

Making a Call From Call History

To place a call from Call History:

1. Press for Main Menu.

2. Press for Call History.

3. Highlight the desired entry in the Missed, Outgoing, or Incoming

call history and press .

4. Press to dial the number.

Note: You cannot make calls from Call History to entries identified as

Unknown or Restricted.

Saving a Phone Number From Call History

Your PCS Phone can store up to 300 Internal Phone Book entries. Phone
Book entries can store up to a total of six phone numbers. Each entry’s
name can contain up to 20 characters.

To save a phone number from Call History:

1. Press for Main Menu.

2. Press for Call History.

3. Highlight the desired entry in the Missed, Outgoing, or Incoming call

history and press .

4. Press to save the number.

After you have saved the number, the new Internal Phone Book entry is
displayed. (See “"Internal Phone Book Entry Options" on page 53.)

Note: You cannot save phone numbers already in your Internal Phone

Book or from calls identified as Private, Unknown, or Blocked ID.

Section 2: Understanding Your Phone

2F: Managing Call History 50

Prepending a Phone Number From Call History

If you need to make a call from Call History and you happen to be
outside your local area code, you can add the appropriate prefix by
following these steps:

1. Press for Main Menu.

2. Press for Call History.

3. Highlight the desired entry in the Missed, Outgoing, or Incoming call

history and press

4. Press to Prepend the number.

5. Use the keypad to enter the desired numbers.

6. Press to call.

Note: Prepending allows you to enter a series of numbers before the

actual phone number.

.

Erasing Call History

To erase Call History:

1. Press for Main Menu.

2. Press for Call History.

3. Press for Erase History.

䊳 Press to erase Missed Calls
䊳 Press to erase Outgoing Calls
䊳 Press to erase Incoming Calls
䊳 Press to erase All Calls.

4. Using the navigation key, highlight Ye s and press .

Section 2: Understanding Your Phone

2F: Managing Call History 51

Section 2G

N

Using the Internal Phone Book

In This Section

䊳 Internal Phone Book Entry Options

䊳 Adding a New Internal Phone Book Entry

䊳 Finding Internal Phone Book Entries

䊳 Selecting a Ringer Type

䊳 Dialing PCS Services

ow you know the basics that help make it easier to stay in touch with

people and information. This section helps you make the most of your
contacts and use your time more efficiently when you are trying to connect
with the important people in your life.

Section 2: Understanding Your Phone

2G: Using the Internal Phone Book 52

Internal Phone Book Entry Options

When you display an Internal Phone Book entry, the following options
are displayed when you press . To select an option, highlight it and
press or press the corresponding number on the keypad.

䊳 Ta lk to dial the phone number. (If you are roaming and have

Call Guard activated, press to complete the call.) See "To
Place Roaming Calls With Call Guard On:" on page 39)

䊳 Edit allows you to modify or add information to the entry.
䊳 Prepend allows you to add a series of numbers before the phone

number is dialed.

䊳 Erase allows you to permanently delete the entry.

Tip: You can view the next entry by pressing the navigation key up or view

the previous entry by pressing the navigation key down.

Selecting a Character Input Mode

Your PCS Phone provides convenient ways to enter words, letters,
punctuation and numbers whenever you are prompted to enter text (for
example, when adding an Internal Phone Book entry).

To change the character input mode:

1. Before you start entering text, press .

2. To select a character input mode, highlight it and press .

䊳 T9 (English) to enter characters using T9 Text Input.
䊳 Alpha to enter characters by tapping the keypad.
䊳 Symbol to enter symbols.
䊳 Number to enter numbers.

Section 2: Understanding Your Phone

2G: Using the Internal Phone Book 53

Entering Characters Using T9 Text Input

To enter characters using T9 Text Input, select the T9 (English) mode.

T9 Text Input analyzes the letters you enter using an intuitive word
database and creates a suitable word. (The word may change as you
type.) If the desired word does not display after you have entered all the
letters, press

to cycle through additional word selections. To accept

a word and insert a space, press .
If you make a mistake, press to erase a single character. Press and

hold to delete an entire entry.

Note: For more information about T9 Text Input, visit their Web site at

http://www.T9.com.

Entering Characters by Tapping the Keypad

To enter characters by tapping the keypad, select the Alpha mode. Press
the corresponding key until the desired character is displayed. By default,
the first letter of a word is capitalized and following letters are lowercase.

Characters scroll in the following order:

䊳 . , - ? ! ’ @ : / 1
䊳 A B C 2
䊳 D E F 3
䊳 G H I 4
䊳 J K L 5
䊳 M N O 6
䊳 P Q R S 7
䊳 T U V 8
䊳 W X Y Z 9
䊳 0
䊳 Space
䊳 Shift/Upper or Lower case alpha characters.

After a character is entered, the cursor automatically advances to the next
space after a few seconds or when you enter a character not on the same
key.

Section 2: Understanding Your Phone

2G: Using the Internal Phone Book 54

Note: If you press and hold a numeric key for a few seconds, it will

automatically display the number.

Entering Symbols and Numbers

To enter symbols, select the Symbol mode. To enter a symbol, press the
appropriate key indicated on the display.

To enter numbers, select the Number mode and press the appropriate
key.

Adding a New Internal Phone Book Entry

Your PCS Phone can store up to 300 Internal Phone number entries.
Phone book entries can store up to a total of six phone numbers and the
entry’s name can contain 20 characters.

To add a new entry:

1. From the main menu, enter a phone number.

2. Press .

Note: If you enter less than five numbers, press three to save the entry.

3. Press to Save

4. *The Add New Name screen is displayed. Press to enter a new

name or scroll through the phone book to select an existing name.
Press

to add the additional number to the selected entry.

5. Select a label by highlighting Home, Work , Mobile, Pager, Fax or No

and press .

Label

6. Enter a name for entry using the numeric keys. Press to change

the entry method between T9, Alpha, Symbol, and Number.

7. When finished entering the name, press to return to the phone

book entry.

8. Press twice to save and confirm the entry.

Section 2: Understanding Your Phone

2G: Using the Internal Phone Book 55

* - This step is not necessary on the very first entry saved into the phone.

Skip to the next step if you are entering the first entry in the phone book.

After you have saved the number, the new Internal Phone Book entry is
displayed.

Finding Internal Phone Book Entries

There are several ways to display your Internal Phone Book entries.
Follow the steps outlined in the sections below to display entries from the

Internal Phone Book menu.

Finding Names

You can review all the entries stored in your Internal Phone Book or find
an entry quickly by following these simple steps:

1. Press for Main Menu.

2. Press for Phone Book.

3. Press for Find.

4. Press or to search by Name.

5. Enter the first few letters to locate the desired entry.

6. Scroll to highlight the name and press to make the call.

Shortcut: From the main menu, press the navigation key down to display

the Find Name feature.

Finding Speed Dial Numbers

To find phone numbers you have stored in speed dial locations:

1. Press for Main Menu.

2. Press for Phone Book.

3. Press for Find.

4. Press or until By Entry is highlighted.

5. Enter the entry or speed dial location number.

Section 2: Understanding Your Phone

2G: Using the Internal Phone Book 56

Adding a Phone Number to an Internal Phone Book Entry

To add a phone number to an entry:

1. Press for Main Menu.

2. Press for Phone Book.

3. Press for Find.

4. Select the desired entry and press .

5. Press to edit the entry.

6. Press the navigation key down until the desired label is selected and

press to edit.

7. Enter the phone number using the keypad and press .

8. Press to Save.

9. Press again to Confirm.

Editing an Internal Phone Book Entry’s Phone Number

To edit an entry’s phone number:

1. Press for Main Menu.

2. Press for Phone Book.

3. Press for Find.

4. Select the desired entry and press .

5. Press to edit the entry.

6. Press the navigation key down until the desired phone number is

selected and press

7. Press and hold to erase the entire number or press once to

erase just the last number.

8. Enter the new number using the keypad and press .

9. Press to Save.

10. Press again to Confirm.

to edit.

Section 2: Understanding Your Phone

2G: Using the Internal Phone Book 57

Selecting a Ringer Type for an Entry

You can assign a ringer type to an Internal Phone Book entry so you can
identify the caller by the ringer type.

To select a ringer type for an entry:

1. Press for Main Menu.

2. Press for Phone Book.

3. Press for Find.

4. Select the desired entry and press .

5. Press to edit the entry.

6. Press the navigation key down until Name Ringer is selected and

press to edit.

7. Press or to highlight and listen to the desired Ringer

and press .

8. Press twice to Save.

9. Press again to Confirm.

Secret Internal Phone Book Entries

You can hide an entry’s phone number(s) and require your lock code to
edit the entry by making it secret. The entry name is still displayed, but
the entry’s phone numbers are replaced by “(SECRET)”.

To make an entry secret:

1. Press for Main Menu.

2. Press for Phone Book.

3. Press for Find.

4. Select the desired entry and press .

5. Press to edit the entry.

6. Press the navigation key down until Secret is selected.

7. Press or until On is displayed in the Secret field and

press to Save.

8. Press to confirm.

To make an entry public:

1. Press for Main Menu.

Section 2: Understanding Your Phone

2G: Using the Internal Phone Book 58

2. Press for Phone Book.

3. Press for Find.

4. Select the desired entry and press .

5. Press to edit the entry.

6. Enter the lock code.

7. Press the navigation key down until Secret is selected.

8. Press or until Off is displayed in the Secret field and

press to Save.

9. Press to confirm.

Tip: If you can’t recall your lock code, try using the last four digits of either

your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).

Dialing PCS Services

You must be in digital mode to access PCS Services.
To dial a service:

1. Press for Main Menu.

2. Press for Phone Book.

3. Press for Services.

䊳 Press for Account Info.
䊳 Press for Customer Care.
䊳 Press for Dir Assist.

4. Press .

Section 2: Understanding Your Phone

2G: Using the Internal Phone Book 59

Section 2H

Y

Personal Organizer

In This Section

䊳 Adding an Event to the Scheduler

䊳 Event Alerts

䊳 Viewing Events and Event Options

䊳 Using the Calculator

our PCS Phone has been equipped with several personal information

management features to help you manage your busy lifestyle. These
features turn your phone into a time management planner that helps you
keep up with your contacts, schedules and commitments. It takes
productivity to a whole new level.

Section 2: Understanding Your Phone

2H: Personal Organizer 60

Adding an Event to the Scheduler

Your Scheduler helps organize your time and reminds you of
important events.

To add an event:

1. Press for Main Menu.

2. Press for Planner.

3. Press for Scheduler.

Tip: Press the navigation key up or down to scroll by week through the

Scheduler calendar.

4. Press for Add New.

5. Enter the event description using the keypad and press .

6. Enter the Start Time and Date using the keypad. Press for AM

and for PM.

7. Enter the End Time and Date using the keypad.

8. Press or and select one of the following:

䊳 No Alarm
䊳 On Time
䊳 10min before
䊳 30min before
䊳 1Hr before

9. Press to Save.

Event Alerts

A ringer, melody, or downloaded ringer is played when your PCS Phone
alerts you of scheduled events. To select the ringer:

1. Press for Main Menu.

2. Press for Sounds.

3. Press for Ringer Type.

4. Press for Schedule.

5. Press or to select the desired ringer or melody.

6. Press to Save.

Section 2: Understanding Your Phone

2H: Personal Organizer 61

Event Alert Menu

When you have an event scheduled with the alarm option set, your phone
alerts you and displays the following options:

䊳 The Alarm icon.
䊳 LED light flashes.
䊳 Plays melody ringer or vibrates.

Viewing Events and Event Options

To view your scheduled events:

add an event:

1. Press for Main Menu.

2. Press for Planner.

3. Press for Today.

4. A list of the events scheduled for the day are displayed.

Erasing a Day’s Events

To erase a scheduled day’s events:

1. Press for Main Menu.

2. Press for Planner.

3. Press for Today.

4. Highlight the desired event and press to Erase.

5. Highlight Yes using the navigation key and press to confirm.

Erasing Events

To delete events scheduled for a specific time and date:

1. Press for Main Menu.

2. Press for Planner.

3. Press for Scheduler.

4. Highlight the desired day of the event being deleted.

5. Press for View.

6. Press or to select the desired event if more than one

event is listed.

Section 2: Understanding Your Phone

2H: Personal Organizer 62

7. Press to Erase the event.

8. Highlight Yes using the navigation key and press to confirm.

Erasing All Events

To delete all scheduled events for the day:

1. Press for Main Menu.

2. Press for Planner.

3. Press for Today.

4. Press for Erase All.

5. Highlight Yes with the navigation key and press to confirm.

Using the Calculator

Your phone comes with a built-in calculator function. To use this
feature, follow these easy steps:

1. Press for Main Menu.

2. Press for Planner.

3. Press for Calculator.

4. Enter a number with the keypad. (Press to insert a decimal

point and/or to make the number negative or positive.)

5. Press the navigation key up to cycle between:

䊳 Subtract (-)
䊳 Multiply (x)
䊳 Add (+)
䊳 Divide (/)

6. Enter the next number using the keypad.

Note: For more complex equations, enter all the numbers and

mathematical signs before pressing OK.

7. Press to view the results.

Section 2: Understanding Your Phone

2H: Personal Organizer 63

World Time

World Time displays what time it is in twenty-four different time zones
around the world together with one or more major cities, states, regions,
or countries in a time zone.

To access world time:

1. Press for Main Menu.

2. Press for Planner.

3. Press for World Time.

4. Press or to display the different time zones.

5. Press to turn DST (Daylight Savings Time) On or Off.

Countdown

Countdown allows you to enter a future date and time into the phone
and then see the amount of days, hours, and minutes until that time is
reached.

To setup a new countdown:

1. Press for Main Menu.

2. Press for Planner.

3. Press for Countdown.

4. If there are no existing countdowns, the New Countdown screen is

automatically displayed. If there is already a countdown entered,
press for Add New.

5. Enter a name using the keypad and press .

6. Enter the Input Date information and press to Save.

To view a countdown:

1. Press for Main Menu.

2. Press for Planner.

3. Press for Countdown.

4. Press the navigation key up or down to highlight the desired

countdown and press .

Section 2: Understanding Your Phone

2H: Personal Organizer 64

Tip: When viewing an existing countdown, press or to cycle

between the other countdown entries.

Note: No audible alert is sounded when the countdown is reached.

Section 2: Understanding Your Phone

2H: Personal Organizer 65

Section 2I

T

Using Your Phone’s Voice Services

In This Section

䊳 Using Voice-Activated Dialing

䊳 Voice Memo

his section explains the features associated with your phone’s
Voice Services. The easy-to-follow instructions explain how to make

calls and record memos.

Section 2: Understanding Your Phone

2I: Using Your Phone’s Voice Services 66

Voice Recognition

Voice recognition allows you to launch commonly used functions by
saying a name when opening your phone, or when pressing and holding
a button. These functions are:

䊳 Digit Dial - allows you to speak the 7 or 11 digits of the phone

number.

䊳 Name Dial - allows you dial a phone number stored in the phone

book by saying the entry name.

䊳 Voice Memo - allows you to record a voice memo.
䊳 Phone Book - allows you to view an entry in the phone book by

saying the entry name.

䊳 Planner - automatically launches the planner.
䊳 Settings - automatically launches the Settings menu.

Digit Dial

Digit Dialing allows you use your Sprint PCS Phone to dial valid North
American phone numbers simply by speaking each digit.

Tips for digit dialing

䊳 Digit Dialing works best in quieter environments
䊳 Say each digit clearly. However, there is no need to pause between

digits.

䊳 The phone recognizes only the digits one, two, three, four, five, six,

seven, eight, nine, zero, and oh. Therefore, you must say each digit
in the number. The phone can not recognize numbers such as "one
eight hundred" for "1-800." Say "one-eight-zero-zero" instead.

䊳 The phone only recognizes valid North American phone numbers.
䊳 If your phone does not usually recognize you correctly when you are

digit dialing, you may improve recognition accuracy by adapting the
system to your voice. See the section "Adapting Digit Dialing" for
details.

To place a call using digit dialing

1. Press and hold down for a few seconds. The phone prompts

you for a command.

2. Say Digit Dial. The phone prompts you to say the number.

Section 2: Understanding Your Phone

2I: Using Your Phone’s Voice Services 67

3. Pronouncing each digit distinctly, without pausing between digits.

4. If the phone asks you, "Did You Say," followed by the correct

number, say "Yes." You can also select the correct number from
those displayed on the screen by pressing

on the correct

number. The phone will then dial the number.

5. If the phone asks you, "Did You Say," followed by an incorrect

number, say "No." If there are other alternatives, the phone will
prompt you with the next one. You can also use the navigation key
up and down buttons to select the correct number from the choice
list, and then press

to dial.

In some cases, the phone might ask you to repeat a number. Make sure
that the number is a valid North American phone number and then say
the number again. If the number isn't valid, or if the phone still doesn't
understand the number on the second try, it will not place a call.

Adapting Digit Dialing

If the phone does not recognize numbers correctly when you are using
digit dialing, you can usually improve your results by adapting digit
dialing to your voice. Adaptation involves recording several digit
sequences to teach the system your voice. The recording process takes
about 3 minutes.

Tips for adapting digit dialing

䊳 Adapt digits in a quiet place.
䊳 Make sure you wait for the beep before starting to speak.
䊳 Speak clearly, and say each digit distinctly.
䊳 If you make a mistake while recording a sequence of digits, or if

there is an unexpected noise that spoils the recording, re-record that
sequence.

To adapt digit dialing to your voice

1. Press for Voice Tools.

2. Press for Voice Dial.

3. Press for Adapt Digits.

Section 2: Understanding Your Phone

2I: Using Your Phone’s Voice Services 68

4. The phone displays the first digit sequence. When you are ready to

start recording, press

. The phone prompts you to say the first

sequence of digits.

5. Wait for the beep, and then repeat the digits using a normal tone of

voice. The phone plays your recording and asks if the recording
sounds “OK”.

6. If the recording sounds good (no mistakes, and no background

noises), say "Yes ." If you need to re-record the digits to fix any
problems, say "No." The phone then prompts you to say the digits
again. Wait for the beep, and then record the digits again.

7. After confirming that the recording sounds good, repeat the

recording process with the next set of digits. After six sets of digits, the
phone will ask you whether you want to do more adaptation. Answer

Yes ."

"

8. Repeat steps 4-8 for another six sets of digits. After the sixth set, the

phone indicates that adaptation is complete.

Reset Digit Dialing Adaptation

To erase the digit dialing adaptation and restore digit dialing to the
original state, follow the steps listed below:

1. Press for Voice Tools.

2. Press for Voice Dial.

3. Press for Reset Digits.

4. Press the navigation key up or down to select Ye s and press .

Recording Memos

Voice memos are digital recordings made by recording yourself or the
person calling you. You can store up to 10 recordings at a time. A single
recording can be up to 60 seconds long, with the total length of all
recordings not to exceed 300 seconds. When you have saved the memo,
you can review, re-record, save, or exit.

There are two ways to record a voice memo:

䊳 Record yourself using the phone's built-in microphone
䊳 Record someone calling your phone

69

To record a memo using the phone's built-in microphone:

1. Press for Voice Tools.

2. Press for Voice Memo.

3. Press for Record. The phone displays a countdown timer for

the memo, and prompts you to start recording after the beep.

4. Wait for the beep, and then start recording the memo. To pause the

memo, press . When a memo is paused, press again to
resume recording.To finish recording, press .

Note: Your phone can store a total of 10 minutes of memos.

To record a memo from an incoming call:

1. When you have established a connection and have a caller on the

line, press the navigation key right to begin recording. The phone
displays a countdown timer for the memo, and starts recording
automatically.

2. To finish recording the memo, press .

To review or save memos

When you have finished recording a memo, the phone displays a menu
that lets you review the memo, re-record it, save it, or erase it.

1. Press to listen to the memo again.

2. Press to erase the current recording and make a new one.

3. press to save the memo and return to the home screen. The

phone prompts you to enter a name for the memo. Enter a name.
Use the Menu to enter letters, numbers, or symbols.

When you are done, press to save the memo with the name
specified. (If you press without entering a name, the phone creates
a name based on the current date, and saves the memo with that name.)

Section 2: Understanding Your Phone

2I: Using Your Phone’s Voice Services 70

Memo Options

To play the memos you have recorded:

1. Press for Main Menu.

2. Press for Voice Tools.

3. Press for Voice Memo.

4. Press for Review.

5. Press the navigation key up or down to highlight the desired memo

and press .

Erasing a Memo

To review or erase individual memos

1. Press for Voice Tools.

2. Press for Voice Memo.

3. Press for Review. The phone displays a list of existing

memos, with the first one selected.

4. Select the memo you want to review and then press . The phone

replays the memo.

5. To erase a memo, select the memo press , and then press

for Erase.

6. Highlight Yes using the Navigation Key and press to Confim.

Erasing All Memos

To erase all memos:

1. Press for Voice Tools.

2. Press for Voice Memo.

3. Press for Erase All. The phone asks you if you want to erase

all voice memos.

4. Press the navigation key up or down to select Ye s and press .

Section 2: Understanding Your Phone

2I: Using Your Phone’s Voice Services 71

Section 3

Service Features

Using PCS

Section 3

Using PCS Service Features 72

Section 3A

N

PCS Service Features: The Basics

In This Section

䊳 Using Voicemail

䊳 Using Caller ID

䊳 Responding to Call Waiting

䊳 Three-Way Calling

䊳 Forwarding Your Calls

ow that you’ve mastered your phone’s fundamentals, it’s time to
explore the calling features that enhance your PCS Service.

Section 3: Using PCS Service Features

3A: The Basics 73

Using Voicemail

Setting Up Your Voicemail

All unanswered calls to your PCS Phone are automatically transferred to
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your PCS Voicemail and personal greeting as soon as your
PCS Phone is activated.

To set up voicemail:

1. Press and hold .

2. Follow the system prompts to create your pass code, record your

greeting, record your name announcement and choose whether to
activate One-Touch Message Access (a feature that lets you press one
key to access messages and bypasses the need for you to enter your
pass code).

Note: The voicemail setup process may vary in certain Affiliate areas.

Voicemail Notification

There are several ways your PCS Phone alerts you:

䊳 By displaying a message on the screen.
䊳 By sounding the assigned ringer type.
䊳 By the LED blinking red.
䊳 By displaying at the top of your screen.

Section 3: Using PCS Service Features

3A: The Basics 74

New Voicemail Message Alerts

When you receive a new voicemail message, your phone alerts you and
prompts you to call your voicemail. To call your voicemail, press .
To display your Missed Log, press .

Important: When you are roaming off the Sprint Nationwide PCS Network,

you may not receive notification of new voicemail messages. It is
recommended that you periodically check your voicemail by dialing
1 + area code + your PCS Phone Number. When your voicemail answers,
press
when accessing voicemail while roaming off the Sprint Nationwide
PCS Network.

Note: Your phone accepts messages even when it is turned off. However,

you are only notified of new messages when your phone is turned on and
you are in a PCS Service Area.

and enter your pass code. You will be charged roaming rates

Retrieving Your Voicemail Messages

You can review your messages directly from your PCS Phone or from any
other touch-tone phone. To dial from your PCS Phone, you can either
speed dial your voicemail or use the menu keys.

Using One-Touch Message Access:

䊳 Press and hold . Follow the system prompts.

Using the Menu Keys on Your PCS Phone to Access Your
Messages:

1. Press for Main Menu.

2. Press for Voicemail.

3. Press for Listen.

Note: You are charged for airtime minutes when you are accessing your

voicemail from your PCS Phone.

Using a Phone Other Than Your PCS Phone to Access
Your Messages:

1. Dial your PCS Phone Number.

2. When your voicemail answers, press .

Section 3: Using PCS Service Features

3A: The Basics 75

3. Enter your pass code.

Voicemail Options

Your PCS Phone offers several options for organizing and accessing
your voicemail.

Setting Up Group Distribution Lists

Create up to 20 separate group lists, each with up to 20 customers.

1. Press and hold to access your voicemail.

2. Following the system prompts, press to change your

Personal Options.

3. Press for Administrative Options.

4. Press for Group Distribution Lists.

5. Follow the voice prompts to create, edit, rename or delete group lists.

PCS Callback

Return a call after listening to a message without disconnecting
from voicemail.

1. After listening to a message, press .

2. Enter the phone number.

3. Once the call is complete, you’re returned to the voicemail

main menu.

Voicemail-to-Voicemail Message

Record and send a voice message to other PCS Voicemail customers.

1. From the main voicemail menu, press to send a message.

2. Follow the voice prompts to enter the phone number.

3. Follow the voice prompts to record and send your voice message.

Voicemail-to-Voicemail Message Reply

Reply to a voice message received from any other PCS Voicemail
customer.

1. After listening to a voice message, press .

2. Follow the voice prompts to record and send your reply.

Section 3: Using PCS Service Features

3A: The Basics 76

Voicemail-to-Voicemail Message Forwarding

Forward a voice message, except those marked “Private,” to other
PCS Voicemail customers.

1. After listening to a message, press .

2. Follow the voice prompts to enter the phone number.

3. Follow the voice prompts to record your introduction and forward the

voice message.

Voicemail-to-Voicemail Receipt Request

Receive confirmation that your voice message has been listened to when
you send, forward or reply to a message to other PCS customers.

1. After you have recorded a message, press to indicate you are

satisfied with the message you recorded.

2. Press to mark receipt requested.

Continue Recording

䊳 Before pressing to indicate you are satisfied with the message

you recorded, press to continue recording.

Extended Absence Greeting

When your phone is turned off or you are off the Sprint Nationwide
PCS Network for an extended period, this greeting can be played instead
of your normal personal greeting.

1. From the main voicemail menu, press for Personal Options.

2. Press for Greetings.

3. Press to record an Extended Absence Greeting.

Section 3: Using PCS Service Features

3A: The Basics 77

Clearing the Message Icon

Your phone may temporarily continue to display the icon after you have
checked your voice and text messages.

To clear the icon from the display screen:

1. Press for Main Menu.

2. Press for Voicemail.

3. Press for Clear Icon

Using Caller ID

Caller ID lets you know who’s calling by displaying the number of the
person calling when your phone rings. Similarly, if you call someone
who has this feature, your phone number displays on their phone. If the
caller’s name and number are already stored in your Internal Phone
Book, the corresponding name appears with the number.

To block your phone number from being displayed for a specific
outgoing call:

1. Press .

2. Enter the number you want to call.

3. Press (if Roaming press first).

To permanently block your number, call PCS Customer Solutions.

Section 3: Using PCS Service Features

3A: The Basics 78

Responding to Call Waiting

Call Waiting alerts you to incoming calls while you’re on a call by
sounding a beep. The display screen informs you that a call is coming in
and shows the caller’s phone number (if it is available and you are in
digital mode).

To respond to an incoming call while you’re on a call:

䊳 Press . This puts the first caller on hold and answers the

second call.

䊳 To switch back to the first caller, press again.

Tip: For those calls where you don’t want to be interrupted, you can

temporarily disable Call Waiting by pressing
your call. Call Waiting is automatically reactivated once you end the call.

before placing

Making a Three-Way Call

With Three-Way Calling, you can talk to two people at the same time.
When using this feature, the normal airtime rates will be charged for
each of the two calls.

1. Enter a number you wish to call and press .

2. Once you have established the connection, press for
3-Way Call.

3. Dial the second number you wish to call and press .

4. When you’re connected to the second party, press once more

to begin your three-way call.

If one of the people you called hangs up during your call, you and the
remaining caller stay connected. If you initiated the call and are the first
to hang up, all three callers are disconnected.

Tip: You can also begin a Three-Way Call by displaying a phone number

stored in your Internal Phone Book, Call History or Messaging.

Note: Call Waiting and Three-Way Calling are not available while roaming

off the Sprint Nationwide PCS Network.

Section 3: Using PCS Service Features

3A: The Basics 79

Using Call Forwarding

Call Forwarding lets you forward all your incoming calls to another
phone number – even when your phone is turned off. You can continue
to make calls from your phone with Call Forwarding activated.

To Activate Call Forwarding

1. Press .

2. Enter the area code and phone number to which your future calls

should be forwarded.

3. Press . You will hear a tone to confirm the activation of Call

Forwarding.

To Deactivate Call Forwarding

1. Press .

2. Press . You will hear a tone to confirm the deactivation.

Note: You are charged a higher rate for calls you have forwarded.

Section 3: Using PCS Service Features

3A: The Basics 80

Section 3B

W

PCS Voice Command

In This Section

SM

䊳 PCS Voice Command

ith Sprint, the first wireless provider to offer innovative

PCS Voice Command technology, reaching your friends, family,
co-workers and teammates has never been easier – especially when you’re
on the go. You can even listen to Web-based information such as news,
stock quotes, weather, sports and much more. Your voice does it all with
PCS Voice Command.

SM

Section 3: Using PCS Service Features

3B: PCS Voice Command 81

Getting Started With PCS Voice Command

With PCS Voice Command:

䊳 You can store all your contact’s phone numbers, so you can simply

say the name of the person you want to call.

䊳 There’s no need to punch in a lot of numbers, memorize voicemail

passwords or try to dial while you’re driving.

䊳 You can call anyone in your address book – even if you don’t

remember their phone number.

It’s Easy to Get Started

Just dial from your PCS Phone to activate the service and
listen to brief instructions directly from your phone. There is a monthly
charge for PCS Voice Command.

Creating Your Own Address Book

You can program up to 500 names into your personal address book, with
each name having up to five phone numbers. That’s 2,500 phone
numbers – and with the advanced technology of PCS Voice Command –
you can have instant access to all of them.

There are four ways to update your address book:

䊳 Use Voice Recordings: Simply dial and say, “Add

name.” You will then be asked to say the name and number you
want to add to your personal address book. Your address book can
store up to 20 voice recorded names at once.

䊳 On the Web: Go to www.talk.sprintpcs.com and receive a fully

functional Web-based address book to create and update your contacts.

䊳 Use an Existing Address Book: Automatically merge address

books from desktop software applications with Sprint Sync
for no additional charge. Simply click on the “Click to synchronize”
button within your PCS Voice Command personal address book at

www.talk.sprintpcs.com.

SM

Services

Section 3: Using PCS Service Features

3B: PCS Voice Command 82

䊳 Call Directory Assistance: If you don’t have a computer or

Internet access handy, you can have PCS Directory Assistance look
up phone numbers for you and automatically add them to your
address book. Just say, “Call operator,” and we’ll add two names and
numbers to your address book for our standard directory assistance
charge.

Making a Call With PCS Voice Command

1. Once you’ve signed up for PCS Voice Command and created your

address book, all you do is press . You’ll hear a tone
followed by the prompt “Ready.”

2. After the “Ready” prompt, simply say, in a natural voice, “Call” and

the name of the person or the number you’d like to call. For
example, you can say, “Call Jane Smith at work,” “Call John Baker
on the mobile phone,” “Call 555-1234” or “Call Bob Miller.”

3. Your request will be repeated and you will be asked to verify. Say

“Yes” to call the number or person. Say “No” if you wish to cancel.

4. The number will automatically be dialed. Keep in mind that

PCS Voice Command recognizes not only your voice, but any voice, so
that others can experience the same convenience if they use your phone.

For more helpful hints on PCS Voice Command, including a list of
recognized commands and an interactive tutorial, visit

www.talk.sprintpcs.com.

Accessing Information Using PCS Voice Command

1. Press .

2. Say “Call the Web.” (To access, listen to and respond to email, once

email has been set up, say “Call My Email.”)

3. Choose from a listing of information categories like news, weather,

sports and more.

Note: PCS Voice Command is not available while roaming off the

enhanced Sprint Nationwide PCS Network.

Section 3: Using PCS Service Features

3B: PCS Voice Command 83

Section 4

Safety Guidelines and

Warranty Information

Section 4

Safety Guidelines and Warranty Information 84

4A

Safety

In This Section

䊳 Getting the Most Out of Your Reception

䊳 Maintaining Safe Use of and Access to Your Phone

䊳 Caring for the Battery

䊳 Acknowledging Special Precautions and the FCC Notice

art of getting the most out of your PCS Phone is knowing where and

how it works at optimum efficiency. This section outlines performance

P

and safety guidelines that ensure you experience the full quality that your
PCS Phone was designed to give you.

Section 4: Safety Guidelines and Warranty Information

4A: Safety 85

Getting the Most Out of Your Reception

Keeping Tabs on Signal Strength

The quality of each call you make or receive depends on the signal
strength in your area. Your phone informs you of the current signal
strength by displaying a number of bars next to the signal strength icon.
The more bars displayed, the stronger the signal. If you’re inside a
building, being near a window may give you better reception.

Understanding the Power Save Feature

If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. If your phone is active, it
periodically rechecks service availability or you can check it yourself by
pressing any key. Anytime the Power Save feature is activated, a message
displays on the screen. When a signal is found, your phone returns to
Standby mode.

Understanding How Your Phone Operates

Your phone is basically a radio transmitter and receiver. When it’s turned
on, it receives and transmits radio frequency (RF) signals. When you use
your phone, the system handling your call controls the power level. This
power can range from 0.006 watts to 0.2 watts in digital mode.

Knowing Radio frequency Safety

The design of your PCS Phone complies with updated NCRP standards
described below.

In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE)
and the American National Standards Institute (ANSI) joined in
updating ANSI’s 1982 standard for safety levels with respect to human
exposure to RF signals. More than 120 scientists, engineers and
physicians from universities, government health agencies and industries
developed this updated standard after reviewing the available body of
research. In 1993, the Federal Communications Commission (FCC)
adopted this updated standard in a regulation. In August 1996, the FCC
adopted hybrid standard consisting of the existing ANSI/IEEE standard
and the guidelines published by the National Council of Radiation
Protection and Measurements (NCRP).

Section 4: Safety Guidelines and Warranty Information

4A: Safety 86

Maintaining Your Phone’s Peak Performance

There are several simple guidelines to operating your phone properly and
maintaining safe, satisfactory service.

䊳 Speak directly into the mouthpiece.
䊳 Avoid exposing your phone and accessories to rain or liquid spills.

If your phone does get wet, immediately turn the power off and
remove the battery. If it’s inoperable, return it to a Sprint Store or
call PCS Customer Solutions for service.

Note: For the best care of your phone, only Sprint authorized personnel

should service your phone and accessories. Faulty service may void
the warranty.

Maintaining Safe Use of and Access to Your Phone

FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO
SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE

Using Your Phone While Driving

Talking on your phone while driving (or operating the phone without a
hands-free device) is prohibited in some jurisdictions. Laws vary as to
specific restrictions. Remember that safety always comes first.

When using your phone in the car:

䊳 Get to know your phone and its features, such as speed dial

and re-dial.

䊳 When available, use a hands-free device.
䊳 Position your phone within easy reach.
䊳 Let the person you are speaking to know you are driving; if necessary,

suspend the call in heavy traffic or hazardous weather conditions.

䊳 Do not take notes or look up phone numbers while driving.
䊳 Dial sensibly and assess the traffic; if possible, place calls when

stationary or before pulling into traffic.

䊳 Do not engage in stressful or emotional conversations that may

divert your attention from the road.

䊳 Dial to report serious emergencies. It’s free from your wireless phone.

Section 4: Safety Guidelines and Warranty Information

4A: Safety 87

䊳 Use your phone to help others in emergencies.
䊳 Call roadside assistance or a special non-emergency wireless number

when necessary.

Following Safety Guidelines

To operate your phone safely and efficiently, always follow any special
regulations in a given area. Turn your phone off in areas where use is
forbidden or when it may cause interference or danger.

Using Your Phone Near Other Electronic Devices

Most modern electronic equipment is shielded from radio frequency (RF)
signals. However, RF signals from wireless phones may affect
inadequately shielded electronic equipment.

RF signals may affect improperly installed or inadequately shielded
electronic operating systems and/or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any equipment that
has been added to your vehicle.

Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately
shielded from external RF signals.

Note: Always turn off the phone in health care facilities and request

permission before using the phone near medical equipment.

Turning Off Your Phone Before Flying

Turn off your phone before boarding any aircraft. To prevent possible
interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission from a
crew member to use your phone while the plane is on the ground. To
prevent any risk of interference, FCC regulations prohibit using your
phone while the plane is in the air.

Turning Off Your Phone in Dangerous Areas

To avoid interfering with blasting operations, turn off your phone when
in a blasting area or in other areas with signs indicating that two-way

Section 4: Safety Guidelines and Warranty Information

4A: Safety 88

radios should be turned off. Construction crews often use remote-control
RF devices to set off explosives.

Turn off your phone when you’re in any area that has a potentially
explosive atmosphere. Although it’s rare, your phone or its accessories
could generate sparks. Sparks could cause an explosion or a fire resulting
in bodily injury or even death. These areas are often, but not always,
clearly marked. They include:

䊳 Fueling areas such as gas stations.
䊳 Below deck on boats.
䊳 Fuel or chemical transfer or storage facilities.
䊳 Areas where the air contains chemicals or particles such as grain,

just or metal powders.

䊳 Any other area where you would normally be advised to turn off your

vehicle’s engine.

Note: Never transport or store flammable gas, liquid or explosives in the

compartment of your vehicle that contains your phone or accessories.

Restricting Children’s Access to your Phone

Your PCS Phone is not a toy. Children should not be allowed to play with
it because they could hurt themselves and others, damage the phone or
make calls that increase your phone bill.

Section 4: Safety Guidelines and Warranty Information

4A: Safety 89

Caring for the Battery

Protecting Your Battery

The guidelines listed below help you get the most out of your
battery’s performance.

䊳 Use only Sprint-approved batteries and travel adapters. These

chargers are designed to maximize battery life. Using other batteries
or chargers voids your warranty and may cause damage.

䊳 In order to avoid damage, charge the battery only in temperatures

that range from 32º F to 113º F (0º C to 45º C).

䊳 Don’t use the battery charger in direct sunlight or in high humidity

areas, such as the bathroom.

䊳 Never dispose of the battery by incineration.
䊳 Keep the metal contacts on top of the battery clean.
䊳 Don’t attempt to disassemble or short-circuit the battery.
䊳 The battery may need recharging if it has not been used for a long

period of time.

䊳 It’s best to replace the battery when it no longer provides acceptable

performance. It can be recharged hundreds of times before it needs
replacing.

䊳 Don’t store the battery in high temperature areas for long periods of

time. It’s best to follow these storage rules:

Less than one month:
4º F to 140º F (-20º C to 60º C)

More than one month:
4º F to 113º F (-20º C to 45º C)

Disposal of Lithium Ion (LiIon) Batteries

For safe disposal options of your LiIon batteries, contact your nearest
Sprint-authorized service center.

Special Note: Be sure to dispose of your battery properly. In some areas,

the disposal of batteries in household or business trash may be
prohibited.

Note: For safety, do not handle a damaged or leaking LiIon battery.

Section 4: Safety Guidelines and Warranty Information

4A: Safety 90

Acknowledging Special Precautions and the FCC Notice

FCC Notice

The phone may cause TV or radio interference if used in close proximity
to receiving equipment. The FCC can require you to stop using the phone
if such interference cannot be eliminated.

Vehicles using liquefied petroleum gas (such as propane or butane) must
comply with the National Fire Protection Standard (NFPA-58). For a copy
of this standard, contact the National Fire Protection Association,
One Batterymarch Park, Quincy, MA 02269, Attn: Publication
Sales Division.

Cautions

Any changes or modifications to your phone not expressly approved in
this document could void your warranty for this equipment, and void
your authority to operate this equipment. Only use approved batteries,
antennas and chargers. The use of any unauthorized accessories may be
dangerous and void the phone warranty if said accessories cause damage
or a defect to the phone.

Although your phone is quite sturdy, it is a complex piece of equipment
and can be broken. Avoid dropping, hitting, bending or sitting on it.

Body-Worn Operation

To maintain compliance with FCC RF exposure guidelines, if you wear a
handset on your body, use the Sprint supplied or approved carrying case,
holster or other body-worn accessory. If you do not use a body-worn
accessory, ensure that the antenna is at least one inch (2.5 centimeters)
from your body when transmitting. Use of non-Sprint approved
accessories may violate FCC RF exposure guidelines.

For more information about RF exposure, please visit the FCC Web site at

www.fcc.gov.

Section 4: Safety Guidelines and Warranty Information

4A: Safety 91

Specific Absorption Rates (SAR) for Wireless Phones

The SAR is a value that corresponds to the relative amount of RF energy
absorbed in the head of a user of a wireless handset.

The SAR value of a phone is the result of an extensive testing, measuring
and calculation process. It does not represent how much RF the phone
emits. All phone models are tested at their highest value in strict
laboratory settings. But when in operation, the SAR of a phone can be
substantially less than the level reported to the FCC. This is because of a
variety of factors including its proximity to a base station antenna, phone
design and other factors. What is important to remember is that each
phone meets strict federal guidelines. Variations in SARs do not represent
a variation in safety.

All phones must meet the federal standard, which incorporates a
substantial margin of safety. As stated above, variations in SAR values
between different model phones do not mean variations in safety. SAR
values at or below the federal standard of 1.6 W/kg are considered safe for
use by the public.

The highest reported SAR values of the [SPH-N270] are:
AMPS mode (Part 22) - Head: 1.16 W/kg; Body-worn: 1.18 W/kg

PCS mode (Part 24) - Head: 0.523 W/kg; Body-worn: 0.814 W/kg

FCC Radio frequency Emission

This phone meets the FCC Radio frequency Emission Guidelines. FCC ID
number: [A3LSPHN270]. More information on the phone's SAR can be
found from the following FCC Web site:

http://www.fcc.gov/oet/fccid.

Section 4: Safety Guidelines and Warranty Information

4A: Safety 92

Owner’s Record

The model number, regulatory number and serial number are located on
a nameplate inside the battery compartment. Record the serial number
in the space provided below. This will be helpful if you need to contact us
about your phone in the future.

Model: PCS Phone [SPH-N270]
Serial No.:

User Guide Proprietary Notice

CDMA Technology is licensed by QUALCOMM Incorporated under one or
more of the following patents:

4,901,307 5,109,390 5,267,262 5,416,797

5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239

5,600,754 5,778,338 5,228,054 5,337,338

5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073

T9 Text Input is licensed by Tegic Communications and is covered by
U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other
patents pending.

Section 4: Safety Guidelines and Warranty Information

4A: Safety 93

Section 4B

Manufacturer’s Warranty

In This Section

䊳 Manufacturer’s Warranty

his section contains the manufacturer’s warranty for your PCS Phone.
For information about the Terms and Conditions of your PCS Service,

T

please see the Start Here guide included with your phone. For the most
recent version of the Terms and Conditions, please visit

www.sprintpcs.com.

Section 4: Safety Guidelines and Warranty Information

4B: Manufacturer’s Warranty 94

Manufacturer’s Warranty

STANDARD LIMITED WARRANTY

What is Covered and For How Long? SAMSUNG
TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG") warrants to
the original purchaser ("Purchaser") that SAMSUNG's Phones and
accessories ("Products") are free from defects in material and
workmanship under normal use and service for the period
commencing upon the date of purchase and continuing for the
following specified period of time after that date:

Phone 1 Year
Batteries 1 Year
Leather Case/Pouch 90 Days
Holster 90 Days
Other Phone Accessories 1 Year

What is Not Covered? This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does
not cover: (a) defects or damage resulting from accident, misuse,
abuse, neglect, unusual physical, electrical or electromechanical
stress, or modification of any part of Product, including antenna, or
cosmetic damage; (b) equipment that has the serial number
removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance,
installation, or adjustment; (f) installation, maintenance, and
service of Product, or (g) Product used or purchased outside the
United States or Canada. This Limited Warranty covers batteries
only if battery capacity falls below 80% of rated capacity or the
battery leaks, and this Limited Warranty does not cover any battery
if (i) the battery has been charged by a battery charger not
specified or approved by SAMSUNG for charging the battery, (ii)
any of the seals on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in equipment other
than the SAMSUNG phone for which it is specified.

What are SAMSUNG's Obligations? During the applicable
warranty period, SAMSUNG will repair or replace, at SAMSUNG's
sole option, without charge to Purchaser, any defective component
part of Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone service
facility in an adequate container for shipping, accompanied by
Purchaser's sales receipt or comparable substitute proof of sale

Section 4: Safety Guidelines and Warranty Information

4B: Manufacturer’s Warranty 95

showing the date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to
deliver the Product, call Samsung Customer Care at 1-888-987-4357.
Upon receipt, SAMSUNG will promptly repair or replace the
defective Product. SAMSUNG may, at SAMSUNG's sole option,
use rebuilt, reconditioned, or new parts or components when
repairing any Product or replace Product with a rebuilt,
reconditioned or new Product. Repaired/replaced leather cases,
pouches and holsters will be warranted for a period of ninety (90)
days. All other repaired/replaced Product will be warranted for a
period equal to the remainder of the original Limited Warranty on
the original Product or for 90 days, whichever is longer. All
replaced parts, components, boards and equipment shall become
the property of SAMSUNG. If SAMSUNG determines that any
Product is not covered by this Limited Warranty, Purchaser must
pay all parts, shipping, and labor charges for the repair or return of
such Product.

What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET
FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN,
PURCHASER TAKES THE PRODUCT "AS IS," AND SAMSUNG
MAKES NO WARRANTY OR REPRESENTATION AND THERE ARE
NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO THE
PRODUCT, INCLUDING BUT NOT LIMITED TO:

·THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR
ANY PARTICULAR PURPOSE OR USE;

·WARRANTIES OF TITLE OR NON-INFRINGEMENT;

·DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE
PRODUCT;

·THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR

·COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF
ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO.

NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED
WARRANTIES AND CONDITIONS THAT MAY ARISE BY
OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY
STATED HEREIN. SOME STATES/PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN ADDITION,
SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR
INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR
INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR

Section 4: Safety Guidelines and Warranty Information

4B: Manufacturer’s Warranty 96

FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR
DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE
OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG,
ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT
OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY
OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S
EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON
OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY
SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER
OF THIS LIMITED WARRANTY WHICH PURCHASER
ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE
LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.

THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE
THIRD-PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION
WITH THE PRODUCT. SAMSUNG MAKES NO WARRANTIES OR
REPRESENTATIONS AND THERE ARE NO CONDITIONS, EXPRESS
OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF
ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE
PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE,
INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE
OR EQUIPMENT WITH THE PRODUCT. THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY
OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE
SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR
EQUIPMENT, AS THE CASE MAY BE.

This Limited Warranty allocates risk of Product failure between
Purchaser and SAMSUNG, and SAMSUNG's Product pricing
reflects this allocation of risk and the limitations of liability
contained in this Limited Warranty. The agents, employees,
distributors, and dealers of SAMSUNG are not authorized to make
modifications to this Limited Warranty, or make additional
warranties binding on SAMSUNG. Accordingly, additional
statements such as dealer advertising or presentation, whether
oral or written, do not constitute warranties by SAMSUNG and
should not be relied upon.

Section 4: Safety Guidelines and Warranty Information

4B: Manufacturer’s Warranty 97

Samsung Telecommunications America, L.P.
1130 East Arapaho Road
Richardson, Texas 75081
Phone: 1-800-SAMSUNG
Phone: [phone]-HELP (4357)

©2002 Samsung Telecommunications America. All rights reserved.
No reproduction in whole or in part allowed without prior written

approval.
Specifications and availability subject to change without notice.

Section 4: Safety Guidelines and Warranty Information

4B: Manufacturer’s Warranty 98

A

Activating Your Phone 9
Adjusting the Phone’s Volume Settings 26
Alert Menu 62
Alert Notification 27
Answering Calls 22

B

Backlight Time Length - Changing 29

Battery

Capacity 19
Charging 20
Installation 19

Battery - Caring for 90
Battery - Removing 19
Battery - Using 19

C

Calculator 63
Call Forwarding 80
Call Guard 39
Call Waiting 79
Caller ID 78
Character Input Mode - Selecting 53
Controlling Your Phone’s Settings 25
Customer Service Solutions 11

D

Dialing Options 23
Dialing PCS Services 59
Directory Assistance 11
Display Screen 16

E

Emergency Numbers 22
End-of-Call Options 24
Events - Erasing 62
Events - Viewing 62

F

Features of Your N270

Front View of Phone 14

G

Getting Help

Getting Started With Sprint PCS Service 9
Greeting - Changing 28

10

17