Samsung SPH-M840 (Virgin Mobile) User Guide

ANDROID SMARTPHONE
User Guide
Please read this manual before operating your
phone and keep it for future reference.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM
VMU_SPH-M840_UG_Eng_MD7_TE_050813_F3
THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
Samsung Telecommunications America (STA), LLC
Headquarters: 1301 E. Lookout Drive Richardson, TX 75082
Customer Care Center: 1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)
Internet Address:
http://www.samsung.com
©
2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung
Electronics Co., Ltd. Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System)
www.samsung.com/us/support
at:
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
Nuance®, VSuite
, XT9® Text Input, and the Nuance logo are trademarks or registered trademarks of
Nuance Communications, Inc., or its affiliates in the United States and/or other countries. microSD™, microSDHC™ and the microSD logo are Trademarks of the SD Card Association. Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
®
, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and
DivX are used under license. DivX Certified
ABOUT DIVX VIDEO: DivX This is an official DivX Certified Visit
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified
®
to play DivX® video up to HD 720p, including premium content.
®
is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation.
®
device that has passed rigorous testing to verify that it plays DivX video.
divx.com
for more information and software tools to convert your files into DivX videos.
®
device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu (From the Home screen, touch Apps > Settings > About device > Legal information > License settings > DivX
®
VOD > Register). Go to
vod.divx.com
for more information on how
to complete your registration. Google, Google Play and other marks are trademarks of Google, Inc. ©2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung
Electronics Co., Ltd. All product and brand names are trademarks or registered trademarks of their respective companies. Screen images simulated. Appearance of the device may vary.
®
and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are
VIRGIN used under license.
Table of Contents
Section 1: Getting Started ................4
Understanding this User Manual . . . . . . .4
Setting Up Your Phone . . . . . . . . . . . . . .6
Charging the Battery . . . . . . . . . . . . . . .8
Turning the Phone On and Off . . . . . . . .8
Your Google Account . . . . . . . . . . . . . . .9
Your Samsung Account . . . . . . . . . . . . .9
Displaying Your Phone Number . . . . . . .9
Voicemail . . . . . . . . . . . . . . . . . . . . . . . .9
TTY Mode . . . . . . . . . . . . . . . . . . . . . . . .9
Task Manager . . . . . . . . . . . . . . . . . . .10
Securing Your Phone . . . . . . . . . . . . . .10
Memory Card . . . . . . . . . . . . . . . . . . . .11
Section 2: My Account ....................12
Create your Account and
Pick your Plan . . . . . . . . . . . . . . . . .12
Activating Your Device . . . . . . . . . . . . .12
Managing Your Account . . . . . . . . . . . .13
Additional Information . . . . . . . . . . . . .13
Section 3: Understanding
Your Phone ......................................14
Features . . . . . . . . . . . . . . . . . . . . . . . .14
Front View . . . . . . . . . . . . . . . . . . . . . .15
Back View . . . . . . . . . . . . . . . . . . . . . .16
Side Views . . . . . . . . . . . . . . . . . . . . . .16
Home Screen . . . . . . . . . . . . . . . . . . . .17
Navigation . . . . . . . . . . . . . . . . . . . . . .19
Notifications . . . . . . . . . . . . . . . . . . . . .20
LED Indicator . . . . . . . . . . . . . . . . . . . . 21
Status Bar . . . . . . . . . . . . . . . . . . . . . . 21
Primary Shortcuts . . . . . . . . . . . . . . . . 23
Widgets . . . . . . . . . . . . . . . . . . . . . . . . 24
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . 24
Folders . . . . . . . . . . . . . . . . . . . . . . . . 25
Wallpaper . . . . . . . . . . . . . . . . . . . . . . 25
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Entering Text . . . . . . . . . . . . . . . . . . . . 26
Section 4: Calling ...........................30
Making Calls . . . . . . . . . . . . . . . . . . . . 30
Answering Calls . . . . . . . . . . . . . . . . . . 31
Using Speakerphone . . . . . . . . . . . . . . 32
Ending a Call . . . . . . . . . . . . . . . . . . . . 32
Options After a Call Ends . . . . . . . . . . . 32
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Call Settings . . . . . . . . . . . . . . . . . . . . 34
Section 5: Contacts and Accounts . 39
Accounts . . . . . . . . . . . . . . . . . . . . . . . 39
Contacts . . . . . . . . . . . . . . . . . . . . . . . 39
Speed Dials . . . . . . . . . . . . . . . . . . . . . 47
Section 6: Messaging .....................48
Types of Messages . . . . . . . . . . . . . . . 48
Text and Multimedia Messages . . . . . . 48
Emergency Alerts . . . . . . . . . . . . . . . . 52
Email . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Voicemail . . . . . . . . . . . . . . . . . . . . . . . 55
1
Visual Voicemail . . . . . . . . . . . . . . . . . 56
Google Talk . . . . . . . . . . . . . . . . . . . . . 57
Google+ Messenger . . . . . . . . . . . . . . 57
Section 7: Applications ...................58
Managing Applications . . . . . . . . . . . . 58
Calculator . . . . . . . . . . . . . . . . . . . . . . 60
Calendar . . . . . . . . . . . . . . . . . . . . . . . 60
Camera . . . . . . . . . . . . . . . . . . . . . . . . 60
Chrome . . . . . . . . . . . . . . . . . . . . . . . . 64
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Contacts . . . . . . . . . . . . . . . . . . . . . . . 65
Downloads . . . . . . . . . . . . . . . . . . . . . 65
Email . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Gallery . . . . . . . . . . . . . . . . . . . . . . . . 65
Gmail . . . . . . . . . . . . . . . . . . . . . . . . . 70
Google . . . . . . . . . . . . . . . . . . . . . . . . 70
Google+ . . . . . . . . . . . . . . . . . . . . . . . 70
Internet . . . . . . . . . . . . . . . . . . . . . . . . 70
Local . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Media Hub . . . . . . . . . . . . . . . . . . . . . . 71
Memo . . . . . . . . . . . . . . . . . . . . . . . . . 72
Messaging . . . . . . . . . . . . . . . . . . . . . 72
Messenger . . . . . . . . . . . . . . . . . . . . . 72
Mobile ID . . . . . . . . . . . . . . . . . . . . . . . 73
Music Player . . . . . . . . . . . . . . . . . . . . 74
My Account . . . . . . . . . . . . . . . . . . . . . 76
My Files . . . . . . . . . . . . . . . . . . . . . . . 76
Navigation . . . . . . . . . . . . . . . . . . . . . . 76
Phone . . . . . . . . . . . . . . . . . . . . . . . . . 76
Play Books . . . . . . . . . . . . . . . . . . . . . 77
2
Play Magazines . . . . . . . . . . . . . . . . . 77
Play Movies & TV . . . . . . . . . . . . . . . . 77
Play Music . . . . . . . . . . . . . . . . . . . . . 77
Play Store . . . . . . . . . . . . . . . . . . . . . . 78
Samsung Apps . . . . . . . . . . . . . . . . . . 78
Settings . . . . . . . . . . . . . . . . . . . . . . . 78
Talk . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Video Player . . . . . . . . . . . . . . . . . . . . 79
Voice Recorder . . . . . . . . . . . . . . . . . . 79
Voice Search . . . . . . . . . . . . . . . . . . . 79
Visual Voicemail . . . . . . . . . . . . . . . . . 80
YouTube . . . . . . . . . . . . . . . . . . . . . . . 80
VMLive . . . . . . . . . . . . . . . . . . . . . . . . 80
Section 8: Connections ...................81
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . 81
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 83
Nearby devices . . . . . . . . . . . . . . . . . . 85
VPN . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Connecting to a Computer . . . . . . . . . 87
Section 9: Settings ..........................89
Accessing Settings . . . . . . . . . . . . . . . 89
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . 89
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 91
Data usage . . . . . . . . . . . . . . . . . . . . . 92
More Wireless and network Settings . . 94
Home screen mode . . . . . . . . . . . . . . 97
Blocking mode . . . . . . . . . . . . . . . . . . 97
Sound . . . . . . . . . . . . . . . . . . . . . . . . . 98
Display . . . . . . . . . . . . . . . . . . . . . . . 101
Storage . . . . . . . . . . . . . . . . . . . . . . 104
Power saving mode . . . . . . . . . . . . . 104
Battery . . . . . . . . . . . . . . . . . . . . . . . .105
Application manager . . . . . . . . . . . . .105
Location services . . . . . . . . . . . . . . . .106
Lock screen . . . . . . . . . . . . . . . . . . . .107
Security . . . . . . . . . . . . . . . . . . . . . . .108
Language and input . . . . . . . . . . . . . .111
Back up and reset . . . . . . . . . . . . . . .116
Add account . . . . . . . . . . . . . . . . . . . .117
Accessory . . . . . . . . . . . . . . . . . . . . .117
Date and time . . . . . . . . . . . . . . . . . .118
Accessibility . . . . . . . . . . . . . . . . . . . .118
Developer options . . . . . . . . . . . . . . .121
Activate this Device . . . . . . . . . . . . . .124
System Update . . . . . . . . . . . . . . . . . .124
About device . . . . . . . . . . . . . . . . . . .125
Section 10: Health and Safety
Information ....................................126
Exposure to Radio Frequency
(RF) Signals . . . . . . . . . . . . . . . . . .126
Specific Absorption Rate (SAR)
Certification Information . . . . . . . . .130
FCC Part 15 Information to User . . . . .132
Commercial Mobile Alerting
System (CMAS) . . . . . . . . . . . . . . . .132
Smart Practices While Driving . . . . . .133
Battery Use and Safety . . . . . . . . . . . .134
Samsung Mobile Products and
Recycling . . . . . . . . . . . . . . . . . . . .135
UL Certified Travel Charger . . . . . . . . .137
Display / Touch-Screen . . . . . . . . . . .137
GPS & AGPS . . . . . . . . . . . . . . . . . . . .137
Emergency Calls . . . . . . . . . . . . . . . . 138
Care and Maintenance . . . . . . . . . . . . 139
Responsible Listening . . . . . . . . . . . . 140
Operating Environment . . . . . . . . . . . 142
FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices . . 143
Restricting Children's Access to
Your Mobile Device . . . . . . . . . . . . 145
FCC Notice and Cautions . . . . . . . . . . 145
Other Important Safety Information . . 146
Section 11: Warranty Information 148
Standard Limited Warranty . . . . . . . . 148
End User License Agreement
for Software . . . . . . . . . . . . . . . . . . 152
Index ..............................................160
3

Section 1: Getting Started

Understanding this User Manual

The sections of this manual generally follow the features of your phone. A robust index for features begins on page 160.
Also included is important safety information beginning on page 126, that you should know before using your phone.
This manual gives navigation instructions according to the default display settings. If you select other settings, navigation steps may be different.
Unless otherwise specified, all instructions in this manual assume that you are starting from the Home screen. To get to the Home screen, you may need to unlock the phone. For more information, see “Securing Your Phone” on page 10.
Note:
Instructions in this manual are based on default settings, and may vary from your phone, depending on the software version on your phone, and any changes to the phone’s Settings.
Unless stated otherwise, instructions in this User Manual start with the phone unlocked, at the Home screen.
All screen images in this manual are simulated. Actual displays may vary, depending on the software version of your phone and any changes to the phone’s Settings.
4
Special Text
In this manual, you’ll find text that is set apart from the rest. These are intended to point out important information, share quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:
Notes
: Presents alternative options for the current
feature or menu.
Tips
: Provides quick or innovative methods, or
useful shortcuts.
Important
: Points out important information about
the current feature that could affect performance.
Warning
: Brings to your attention important information to prevent loss of data or functionality, or even prevent damage to your phone.
Text Conventions
This manual provides condensed information about how to use your phone. To make this possible, the following text conventions are used to represent frequently-used steps:
Arrows are used to represent the sequence of selecting successive options in procedures. For example:
From the Home screen, touch
Menu
, then select Settings
Wi-Fi
.”
Many settings use an On/Off switch. Touch the On/Off switch to turn a setting On or Off. This graphic is used to represent the On/Off switch.
Getting Started 5

Setting Up Your Phone

Install the battery, then charge it, to begin using your phone.
Battery
Your phone is powered by a rechargeable, standard Li-Ion battery. A Wall/USB Charger (Charging Head and USB cable) is included with the phone, for charging the battery.
The battery comes partially charged. You must fully charge the battery before using your phone for the first time. After the first charge, you can use the phone while charging.
Warning!
Use only Samsung-approved charging
devices and batteries. Samsung
accessories are designed to maximize
battery life. Using other accessories may
invalidate your warranty and may cause
damage.
Battery Indicator
The battery icon in the Status Bar shows battery power level. When battery power is very low, the battery icon flashes and a tone plays. If you continue using the phone without charging, the phone will power off.
Tip:
Task Manager provides helpful information about extending battery life. For more information, see “Task Manager” on page 10.
6
Installing the Battery
1. Remove the battery cover by pulling up on
the slot provided.
2. Insert the battery into the back of the
phone, making sure to align the gold contacts.
3. Replace the battery cover by aligning the
cover and pressing it gently into place.
Removing the Battery
1. Turn the phone off. Removing the battery
when the device is on may cause loss of stored numbers or messages.
2. Remove the battery cover by pulling up on
the slot provided.
3. Lift the battery out of the device using the
slot provided.
4. Replace the battery cover by aligning the
cover and pressing gently until it clicks into place.
Getting Started 7

Charging the Battery

Keeping track of your battery’s power level is important. If the power level becomes too low, the phone turns off automatically, and you can lose any unsaved information.
With the Samsung-approved Li-Ion battery, you can recharge the battery before it completely runs down.
Note:
The battery comes partially charged, but you should fully charge the battery before using your phone. After the first charge, you can use the phone while charging.
Connect the charger to the USB/Accessory port, then plug the Charger into an electrical outlet.
.

Turning the Phone On and Off

Turning the Phone On
Press and hold the
the phone starts up.
Turning the phone Off
1. Press and hold the
the Device Options menu displays.
2. On the Device Options menu, touch
.
off
Power/Lock Key
Power/Lock Key
until
until
Power
8

Your Google Account

Your new phone uses your Google account to fully utilize its Android features, including Gmail, Google Talk and Play Store. When you turn on your phone for the first time, set up a connection with your existing Google account, or create a new Google account.
From the Home screen, touch
Settings ➔ Add account
Apps
Google
.

Your Samsung Account

Create a Samsung account, for access to Samsung apps on your phone, including S Suggest and Samsung Apps.
From the Home screen, touch
Settings ➔ Add account ➔ Samsung
Apps

Displaying Your Phone Number

From the Home screen, touch
Settings ➔ About device ➔ Status
Apps
.

Voicemail

As soon as your phone is activated, all unanswered calls are sent to voicemail.
Set up your voicemail and personal greeting as soon as you activate your phone.
For more information about setting up voicemail, see “Voicemail” on page 55.

TTY Mode

Your phone is TTY-compatible, allowing you to connect a TTY device to the phone’s headset jack. Before you can use your phone with a TTY device, you’ll need to enable TTY Mode.
For more information about enabling TTY mode, see “Call Settings” on page 34.
.
Getting Started 9

Task Manager

Your phone can run apps simultaneously, with some apps running in the background. Use Task manager to see which apps are running on your phone, and to end running apps to extend battery life. You can also uninstall apps from your phone and check memory usage.
1. From any unlocked screen, press and hold Home Key
the
Task manager
2. Touch the
apps running on your phone. Touch
End all
3. Touch the
information about apps you’ve installed on your phone. Touch app from your phone.
4. Touch the
of RAM (Random Access Memory) in use. Touch increase available RAM.
5. Touch the
storage and SD card memory statistics.
6. Touch the
your finger over the tabs to display the Help tab) to view information about managing RAM, and tips for extending battery life.
Active applications
to close apps.
Downloaded
RAM
Clear memory
Storage
Help
, then select
.
tab to view
End
tab to view
Uninstall
to remove an
tab to display the amount
to clear processes to
tab for internal system
tab (you may have to swipe

Securing Your Phone

Use your phone’s screen lock features to secure your phone.
To set a personal screen lock, and for other settings related to securing your phone, refer to
Apps
Locking the phone
By default, the phone locks automatically when the screen times out. – or –
, or
Press the
Tip:
When the phone is locked, the Emergency call feature is available on the lock screen, to allow you to make emergency calls even while the phone is locked.
Unlocking the phone
Unlock the phone using one of the default unlock screens, or use Screen lock options for increased security.
Press the drag your finger across the screen.
Settings
Power/Lock Key
Power/Lock Key
Lock screen
.
, then touch and
.
10

Memory Card

Your phone supports optional microSD™ or microSDHC™ memory cards (not included), for storage of music, pictures, and other files.
Installing a Memory Card
1. Open the memory card cover, turning the
cover to the side to expose the card slot.
2. With the gold contacts facing down, slide
the memory card into the slot, pushing gently until it locks into place.
3. Close the memory card cover.
Removing a Memory Card
Important!
To prevent damage to data stored on a memory card, unmount the card before removing it from the phone.
1. From the Home screen, touch Settings
Storage
card
.
2. At the prompt, read the warning and select
OK to continue. Wait for
to display in the Status bar and
remove
Notifications before removing the card.
3. Open the memory card cover, turning the
cover to the side to expose the card slot.
4. Gently press the memory card to release
the lock, then carefully pull the card out.
5. Close the memory card cover.
Unmount SD
SD card safe to
Apps
Getting Started 11

Section 2: My Account

Before using your device, you must activate your service with Virgin Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment.

Create your Account and Pick your Plan

1. From your computer, visit
virginmobileusa.com
2. Choose an activation option and click
then enter your ZIP code and click
3. When prompted, enter the
printed on a sticker inside the
(MEID)
battery compartment.
4. Follow the instructions to choose your plan
and select a payment method.
and click
Activate
.
Next
Next
serial number
.

Activating Your Device

After setting up your account on
virginmobileusa.com
Your device is designed to activate automatically. If you are swapping from another Virgin Mobile
device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming
,
information will be pushed to your device automatically.
You can also start the activation process manually.
From the Home screen, touch
Profile
Note:
Do not press the activation. Pressing the cancels the activation process.
, simply turn your device on.
Settings
System Update
.
Power/Lock Key
Power/Lock Key
Apps
during
Update
12

Managing Your Account

From your Phone
To access your account from your phone:
From the Home screen, touch
My Account
– or – Dial *86.
You can:
Check your minutes
Add money (Top-Up)
Change plans
And more!
.
From Your Computer
Log in with your phone number and Account PIN
virginmobileusa.com
at
.
Apps
Top-Up Your Account
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-
Up cards at thousands of retailers and add money to your account from your phone or by logging in at
Auto Pay
Register your credit card, debit card or PayPal account and sign up for automatic monthly payments for uninterrupted service. You can activate Auto Pay and adjust your settings anytime in My Account, or by logging in at
virginmobileusa.com
From Your Phone
virginmobileusa.com
From the Home screen, touch
My Account
– or – Dial *729.

Additional Information

For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at:
Or, call us at serve you.
virginmobileusa.com
1-888-322-1122
.
.
. We’re here to
.
Apps
.
My Account 13

Section 3: Understanding Your Phone

Features

Touch screen
CDMA 1X/EV-DO Rev-A Wireless Technology
Android® 4.1.2
Google Play™ Store, plus pre-loaded Google apps
Connections
Wi-Fi
Wi-Fi Direct
Bluetooth
DLNA
USB
Messaging Services
Tex t
Picture
Video
Voice
Email
Gmail
Chat
5 MP Camera/Camcorder with LED flash + 1.3 MP Front camera
Gallery, for viewing and managing pictures and videos
Video Player
Music Player
Support for optional microSD™ and microSDHC™ Memory Cards (not included)
14

Front View

Front camera lens
Proximity and Light Sensors
presence of objects, for use with motion settings, and to control the screen display, such as when you move the phone away from your ear during a call. Detects ambient light when Automatic brightness is enabled, and when using the Front camera.
Earpiece:
: Captures pictures or video.
: Detects the
Plays call sounds.
Power/Lock Key
on or off, and to access a device options menu. Press to lock the phone, or to wake the screen for unlocking.
LED Indicator
status. For more information, see on page 21.
Menu Key
menu of options for the current screen or feature. While using your phone, you may notice that the Menu Key dims, but it is always available at a touch to provide a context-sensitive menu for the current screen or app (you can set the touch key light duration, see page 103).
Home Key
Touch and hold to display recent applications or launch Task Manager. While using your phone, you may notice that the Home Key dims, but you can always use it to display the Home screen.
Back Key
option. While using your phone, you may notice that the Back Key dims, but you can always use it to return to the previous item.
: Press and hold to turn the phone
: Flashes or glows for alerts or phone
“LED Indicator”
: Touch to display a context-sensitive
: Touch to display the Home screen.
: Touch to return to the previous screen or
Understanding Your Phone 15

Back View

Flash
: Use when taking photos or recording video.
3.5mm Headset Jack
or TTY equipment (not included).
Camera lens
videos.
Microphone
during phone calls, and video chat.
USB/Accessory Port
charging or to sync music and files.
Speaker
: Play ringtones, call audio when in Speakerphone mode, music and media playback, and other sounds.
: Plug in an optional headset
: Use when taking photos or recording
: Capture audio during recording,
: Connect a USB cable for

Side Views

Volume Keys
adjust master volume. During calls or media playback, press ringtone of an incoming call.
Memory Card Slot
(not included) for additional file storage.
Camera Key
hold to launch the Camera. In Camera, press to take a picture or record video.
: From the Home screen, press to
to adjust volume. Press to mute the
: Install an optional memory card
: From an unlocked screen, press and
16

Home Screen

The Home screen is the starting point for using your phone.
Status Bar
: Presents icons to show network status,
battery power, and connection details.
Widgets
: Apps that run on the Home screen. These widgets are on the Home screen by default, plus you can add your own by touching and holding on the screen for options.
Primary Shortcuts
phone’s common apps.
Shortcuts
shortcuts are on the Home screen by default, plus you can add your own by touching and holding on the screen for options.
: Provides access to your
: Shortcuts to favorite apps. These
Note:
Unless stated otherwise, instructions in this User Manual start with the phone unlocked, at the Home screen.
All screen images in this manual are simulated. Actual displays may vary, depending on the software version of your phone and any changes to the phone’s Settings.
Understanding Your Phone 17
Extended Home Screen
The Home screen consists of the Home panel, plus panels that extend beyond the display width to provide more space for adding shortcuts, widgets and folders.
Slide your finger horizontally across the screen to scroll to the left or right side panels. As you scroll, the indicator at the bottom of the display shows your current position.
Customizing the Home Screen
Customize the Home screen to your preferences:
Edit a Home page
panels. Touch
Display Settings: Refer to
Settings
Wallpaper
options for setting wallpaper for the Home and Lock screens.
: Add and remove Home screen
Menu ➔
Edit page
.
Apps
Display
.
: Touch and hold on the Home screen for
Adding and removing Home screen panels
Your phone comes with 7 Home screen panels. You can add and remove panels, up to a total of 7 panels.
Menu
1. From the Home screen, touch Edit page
.
2. Use these controls to configure panels:
Remove
: Touch and hold on a panel,
Remove
then drag it to
Add
: Touch a previously-removed panel to add it, up to the default total of seven.
Home
: Marks the main Home screen page. This panel will display when you press the
Tip:
You can also “pinch” the Home screen to display Edit options.
.
Home Key
.
18

Navigation

Navigate your phone’s features using the command keys and the touch screen.
Warning!
Please note that a touch screen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty. For more information, see “Warranty Information” on page 148.
Context-sensitive Menus
While using your phone, context-sensitive menus offer options for the feature or screen.
To access context-sensitive menus:
Touch
Touch and hold on an item.
Menu
.
Finger Gestures
Touch
Touch items to select or launch them. For example:
Touch the onscreen keyboard to enter characters or text.
Touch an item to select it.
Touch an app’s icon to launch the application.
Touch and Hold
Activate items by a touch and hold gesture. For example:
Touch and hold a widget on the Home screen to move it.
Touch and hold on a field to display a pop-up menu of options.
Swipe
Swipe your finger across the screen. For example:
Unlocking the screen
Scrolling the Home screen or a menu
Combine touch and hold with swipe to drag an item.
Pinch
Using two fingers, make a pinch motion on the screen. For example:
Pinch in to zoom in on pictures or screens.
Pinch out to zoom out on pictures or screens.
Understanding Your Phone 19

Notifications

Notifications shows details about connections, alerts and other items.
1. Touch and drag downward from the top of
the screen to display notifications.
2. Touch an item to open it, or to launch the
related app or feature.
Tip:
You can also access Notifications from the Lock screen, to easily access settings and notifications.
Clearing Notifications
1. Sweep your finger downward from the top
of the screen to display Notifications.
2. Touch a notification to clear it, or touch Clear
to clear all notifications.
Settings
Use settings at the top of Notifications to control popular settings.
Wi-Fi
: Turn Wi-Fi On or Off. See
page 81.
Bluetooth
: Turn Bluetooth On or Off. See
“Bluetooth”
GPS
GPS satellites”
Sync
accounts.
Screen rotation
setting, to control whether the screen automatically updates when you rotate the phone. See
rotate screen”
on page 83.
: Turn GPS satellites service on or off. See
on page 106.
: Enable or disable synchronization with your
: Enable or disable the Auto rotation
on page 102.
“Wi-Fi”
on
“Use
“Auto-
20

LED Indicator

The LED indicator, on the front of the phone above the screen (see “Front View” on page 15), animates or glows to show alerts or phone status.
The LED indicator only lights when the screen is off.
Blue:
Pulses in multi-color blue while the phone is turning On or Off.
Blinks blue for a missed call, message or other notification.
Blinks blue when recording voice.
Red:
Glows red when the phone is connected to a charger and charging.
Blinks red when the phone is connected to a charger and there is a problem with charging.
Blinks red when battery power is low (phone not connected to charger).
Green:
Glows green when the phone is connected to a charger and the battery is fully charged.
Note:
You can control some LED functions at
Apps
Settings
Display
LED indicator
.

Status Bar

The Status Bar shows network and battery status and other details, including these common icons.
Airplane Mode Active
communications are disabled. See “Airplane mode” on page 94.
USB Connected
connected to a computer using a USB cable. For information about transferring data between your phone and a computer, see “Transferring Data” on page 87.
Voice Call
: A voice call is in progress.
Speakerphone
enabled.
Missed Call
missed call.
Mute
: Voice or playback volume is
muted.
Battery Level
Battery Charging
Device Power Critical
little power remaining. Charge immediately.
: All wireless
: The phone is
: Speakerphone is
: Displays when there is a
: Shown fully charged.
: Battery is charging.
: Battery has very
Understanding Your Phone 21
3G connection
system. The arrows are colored when data is being transferred.
Signal Strength
strength. The greater the number of bars, the stronger the signal.
Wi-Fi Active
connected to a Wi-Fi network. The greater the number of rays, the stronger the signal. The arrows are colored when data is being transferred. For more information about configuring Wi-Fi, see “Wi-Fi” on page 81.
Wi-Fi Action Needed
to connect to Wi-Fi network. For more information about configuring Wi-Fi, see “Wi-Fi” on page 81.
New Message
message(s).
New Voicemail
voicemail. A number indicates the number of new messages.
New Email Message
email.
Download Successful
downloaded successfully.
: Phone is active on a 3G
: Current signal
: Wi-Fi is active, and
: Action needed
: You have new
: You have new
: You have new
: A file was
Update Available
available for an installed app.
Update Successful
installed for an app.
Alarm
: An alarm is set.
Silent profile
media and alarms are silenced, and Vibrate is not active.
Vibrate
“Sound” on page 98.
Music Playing
the app is in the backgr ound. You can control playback from Notifications, or from Music player.
Music Paused
paused. You can control playback from Notifications, or from Music player.
SD Card Ready
is underway, to prepare the card for use. For more information about using memory cards, see “Memory Card” on page 11.
: An update is
: An update was
: All sounds except
: Vibrate profile is active. See
: Music is playing, but
: Music playback is
: A memory card scan
22
SD Card Safe to Remove
card was unmounted, and it is safe to uninstall it. For more information about using memory cards, see “Memory Card” on page 11.
SD Card Removed
was uninstalled. For more information about using memory cards, see “Memory Card” on page 11.
Bluetooth Active
on. For more information, see “Turning Bluetooth On or Off” on page 84.
Bluetooth Paired
with another Bluetooth device. For more information, see “Pairing with a Bluetooth Device” on page 84.
TTY
: TTY Mode is active.
: A memory
: A memory card
: Bluetooth is turned
: Your device is paired

Primary Shortcuts

Primary Shortcuts appear at the bottom of the display. You can edit the Primary Shortcuts, except for
Adding or Removing Primary Shortcuts
Apps
.
Touch and hold a shortcut, then drag it from the Primary Shortcuts to the Home screen, or from the Home screen to the Primary Shortcuts.
Understanding Your Phone 23

Widgets

Widgets are self-contained applications that you can place on the Home screen for quick access.
Adding widgets from the Home screen
1. Navigate to a Home screen panel, then touch and hold on the screen to display the
Home screen
2. Touch
3. Touch the
on a widget to place it on the Home screen.
Adding Shortcuts from Widgets
1. Navigate to a Home screen panel.
2. Touch
tab.
3. Touch and hold on a widget to place it on the Home screen.
Removing Widgets
Touch and hold the widget until
to the
menu.
Apps and widgets
Widgets
Apps
Remove
appears, then drag the widget
Remove
.
tab, then touch and hold
, then touch the
icon.
Widgets

Shortcuts

Use App shortcuts for quick access to applications from the Home screen. Your phone comes with app shortcuts already placed on the Home screen, and you can add your favorites.
Adding shortcuts from the Home screen
1. Navigate to a Home screen panel, then
touch and hold on the screen to display the
Add to Home screen
2. Tou ch
3. Touch an app, then follow the prompts to
Apps and widgets
configure the shortcut and add it to the Home screen
Adding Shortcuts from Apps
1. Navigate to a Home screen panel.
2. Touch
3. Touch and hold on an app until it appears
on the Home screen.
Removing Shortcuts
Touch and hold the shortcut until
Remove
shortcut to the
menu.
.
Apps
.
appears, then drag the
Remove
icon.
24

Folders

Place folders on the Home screen to organize items.
Adding Folders
1. Navigate to a Home screen panel, then
touch and hold on the screen to display the
Home screen
2. Select
Home screen. Touch the folder to name it.
Removing Folders
Touch and hold the folder until
to the Delete icon.
menu
Folder
to create a folder on the
Remove
appears, then drag the folder

Wallpaper

Choose a picture to display in the background of the Home screen. You can choose from pre­loaded wallpaper images, or select a picture you’ve taken with the Camera or downloaded.
1. From the Home screen, touch and hold on
the screen to display the menu, then select
2. Select
3. Choose a source:
Note:
Home screen, Lock screen
and lock screens
• Gallery
: Choose a picture stored on your phone or on an optional installed memory card. Touch a picture to select it, then use the crop tool to resize the picture, if desired. Touch the picture as wallpaper.
•ID Wallpapers
downloaded ID Pack(s).
• Live wallpapers
interactive moving wallpapers. Touch a wallpaper, then touch
•Wallpapers
images. Touch a wallpaper, then touch
wallpaper
You can also set Wallpaper in Settings. For more information, see “Wallpaper” on page 101.
: Choose a wallpaper from your
: Choose from pre-loaded wallpaper
.
Home screen
Set wallpaper
.
: Choose from pre-loaded
Set wallpaper
.
, or
Done
.
Set
Home
to set
Understanding Your Phone 25

Apps

Apps holds all applications installed on your phone. Applications that you download and install are also added to Apps.
The Apps screen is like the Home screen, it consists of panels that extend beyond the display width to provide more space. Slide your finger horizontally across the screen to scroll to the left or right side panels. As you scroll, the indicator at the bottom of the display shows your current position.
For more information about applications, see “Applications” on page 58.
You can place shortcuts to apps on the Home screen, for quick access to the app. For more information, see “Adding Shortcuts from Apps” on page 24.
1. From the Home screen, touch
2. Slide your finger left or right to scroll the
Apps screens.
3. Touch an icon to launch the application.
Apps

Entering Text

Your phone uses a virtual QWERTY keyboard for text entry. Use the keyboard to enter letters, punctuation, numbers, and other characters into text entry fields or applications. Access the keyboard by touching any text entry field.
You can also use voice input to speak your inputs.
The virtual QWERTY keyboard displays at the bottom of the screen. By default, when you rotate the phone, the screen orientation updates to display the keyboard at the bottom of the screen.
.
26
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