This User Guide introduces you to Boost service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Boost Service Features
⽧ Section 4: Safety and Warranty Information
WARNING: Please refer to the Important Safety Information
section on page 182 to learn about information
that will help you safely use your phone. Failure to
read and follow the Important Safety Information
in this phone guide may result in serious bodily
injury, death or property damage.
Your Phone’s Menu
The following table outlines your phone’s main menu
structure. For more information about using your
phone’s menus, see “Navigation and Customization”
on page 22.
Phone menus with additional options (“sub-options”)
appear with adjacent to the list entry.
Tap this onscreen button to reveal these additional
options and features.
> Add
1: Shortcuts
1: Applications2: Bookmark
3: Contact4: Direct dial
5: Direct message6: Directions & Navigation
7: Latitude8: Music playlist
9: Settings
2: Widgets
1: Analog clock2: Calendar
3: Google Search4: Home screen tips
5: Latitude6: Market
7: Music8: News & Weather
9: Picture frame10. Power Control
11: Poynt Gas Prices12. Poynt Top 10 Movie Widget
13: Twidroyd14: Twidroyd (large)
15: Twidroyd (small)16: YouTube
i
3: Folders
1: New folder2: All contacts
3: Contacts with phone numbers
4: Google Contacts
5: Received list from Bluetooth
6: Recent documents
1: Update Profile2: Update PRL
3: Update Firmware4. Update Android
2: Status
1: Battery status2: My phone number
3: MSID4: PRL Version
5: MEID6: Network
7: Signal strength8: Service state
9: User name10: Mobile network state
11: Wi-Fi MAC address 12: Bluetooth address
13: Up tim e
3: Battery use
4: Legal information
1: Open source licenses 2: Google legal
3: Privacy Alert from Boost
v
5: System tutorial
6: Model number
7: Android version
8: Baseband version
9: Kernel version
10: Build number
11: Hardware version
In Use Menu
While in an active call, press to display the
following options:
1: Show/Hide dialpad2: Add call
3: End call4: Mute/Unmute
5: Speaker (On/Off)6: Bluetooth (On/Off)
WARNING: If your Samsung Galaxy Prevail™ phone has a
touchscreen display, please note that a
touchscreen responds best to a light touch from
the pad of your finger. Using excessive force
when pressing on the touchscreen may damage
the tempered glass surface and void the
warranty. See “4B. Manufacturer’s Warranty” on
page 190.
vi
viii
Section 1
Getting Started
⽧ Setting Up Your Device (page 2)
1A. Setting Up Service
Release
Latch
⽧ Activating Your Device (page 4)
⽧ Setting Up Your Voicemail (page 5)
⽧ Boost Account Passwords (page 5)
⽧ Getting Help (page 6)
Setting Up Your Device
1. Install the battery.
䡲 Remove the battery from its packaging.
䡲 Grasp the device firmly and locate the cover
release latch.
䡲 Place your fingernail in the opening and firmly
“pop” the cover off the device (similar to a soda
can).
21A. Setting Up Service
䡲 Insert the battery into the opening in the back of
the device, making sure the connectors align.
Gently press down to secure the battery.
䡲 Position the battery cover over the battery
compartment and press down until you hear a
click.
2. Press and hold to turn the device on.
䡲 If your device is activated, it will turn on, search for
Boost service and enter standby mode.
Setting Up Service
1A. Setting Up Service3
Unlocking Your Device Screen
Unlock Screen
䊳 To unlock your phone from this screen, touch and
drag the lock icon across the screen.
Note: The screens can be different and are based on the
installed screen image that users pack.
41A. Setting Up Service
Activating Your Device
To activate your new phone, please refer to the “Activation Kit”
documentation included in your original device packaging.
For additional support information visit us at:
www.boostmobile.com
– or –
Call Boost Customer Care at
(
1-888-266-7848).
Making Your First Call
1. Press to access the Home Screen and
tap to access the onscreen dialpad.
䡲 If your device is locked, touch and drag the lock
icon to the right.
2. Use the onscreen dialpad to enter a phone
number and tap .
䡲 If your device is in PowerSave mode, press
to reactivate the screen.
1-888-BOOST-4U
WARNING: If your device has a touchscreen display, please
Note: Your device’s battery should have enough charge for
note that a touchscreen responds best to a light
touch from the pad of your finger. Using
excessive force or a metallic object when
pressing on the touchscreen may damage the
tempered glass surface and void the warranty.
(See “4B. Manufacturer’s Warranty” on
page 190.)
your device to turn on and find a signal, set up your
voicemail and make a call. You should fully charge
your battery as soon as possible.
Setting Up Your Voicemail
Your device automatically transfers all unanswered
calls to your voicemail, even if your device is in use or
turned off. You should set up your Boost Voicemail and
personal greeting as soon as your device is activated.
Always use a password to protect against unauthorized
access.
1. Press and tap Voicemail.
2. Follow the system prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
Note: Voicemail Password
Boost strongly recommends that you create a
password when setting up your voicemail to protect
against unauthorized access. Without a password,
anyone who has access to your device is able to
access your voicemail messages.
Boost Account Passwords
As a Boost customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 5 for more information on your
voicemail password.
1A. Setting Up Service5
Setting Up Service
Data Services Password
With your Boost phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Care at
www.boostmobile.com or call Boost Customer
1-888-BOOST-4U (1-888-266-7848).
Getting Help
Managing Your Account
Online: www.boostmobile.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Boost
service plan).
䢇 View and add money to your account.
䢇 Enroll in Auto Re-Boost to make automatic
payments.
䢇 Purchase accessories.
䢇 Shop for the latest Boost phones.
61A. Setting Up Service
䢇 View available Boost service plans and options.
䢇 Learn more about data services and other products
like games, ringtones, wallpapers, and more.
From Any Other Phone
䢇 1-888-BOOST-4U (1-888-266-7848).
Boost 411
Boost 411 gives you access to a variety of services and
information, including residential, business and
government listings, movie listings or showtimes,
driving directions, restaurant reservations and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
A per call charge and standard airtime fee may apply
depending on your plan.
䊳 Tap .
Section 2
Your Phone
Your Device
2A. Device Basics
Phone Front View
⽧ Your Device (page 8)
⽧ Viewing the Display Screen (page 11)
⽧ Turning Your Device On and Off (page 14)
⽧ Battery and Charger (page 15)
⽧ Device Function Keys (page 18)
⽧ Navigation and Customization (page 22)
⽧ Displaying Your Phone Number (page 35)
⽧ Entering Text Using the Android Keyboard (page 36)
⽧ Entering Text Using Swype (page 38)
⽧ Creating a Google Account (page 43)
82A. Device Basics
1. Status Bar
Icons
2. Display
Screen
3. HOME Key
4. MENU Key
8. Earpiece
7. BACK Key
6. SEARCH Key
5. Microphone
Key Functions
1. Status Bar Icons provide information about your
device’s status and options, such as signal
strength, wireless technology, ringer setting,
messaging, and battery charge.
2. Display Screen displays all the information needed
to operate your device, such as the call status, the
Contacts list, and the date and time. Also provides
one-touch access to all of your features and
applications.
3. HOME Key returns you to the Home Screen. Press
and hold to open the recently-used applications
window.
4. MENU Key allows you to access your device’s main
functions menu: Add, Wallpaper, Search,
Notifications, and Settings. While in a menu, press
to open a list of actions available from the current
screen or onscreen option.
䡲 During an active call, press to open additional call
options such as Add call, Merge calls, Mute, or
Bluetooth.
5. Microphone allows other callers to hear you clearly
when you are speaking to them.
6. SEARCH Key displays the Google Search box
which is used to search for a key term both on the
device and online. In some instances, this key
opens a search box specific only to the current
application.
7. BACK Key deletes characters from the display in
text entry mode. When in a menu, pressing the
Back key returns you to the previous menu, closes
a dialog box, or exits an onscreen menu/option.
8. Earpiece lets you hear the caller and automated
prompts.
2A. Device Basics9
Device Basics
Phone Camera and External Views
3. Volume
Button
4. microSD
Card Slot
8. Camera
Button
5. Power
Button
7. Charger
/Accessory
Jack
6. Headset Jack
receiving incoming calls by pressing the volume
button. The speaker also lets you hear the caller’s
voice in speakerphone mode.
1. Camera lens2. External
1. Camera Lens, as part of the built-in 2.0 megapixel
camera, this lens lets you take pictures and videos.
2. External Speaker lets you hear the different ringers
and sounds. You can mute the ringer when
102A. Device Basics
Speaker
3. Volume Button allows you to adjust the ringer
volume in standby mode, the voice volume during
a call, and media playback volume.
4. microSD Card Slot lets you use a microSD card to
expand the memory of your phone. (A 2GB
microSD card comes pre-installed in your
Galaxy Prevail
™.)
5. Power Button lets you turn the device on or off,
or turn off the touchscreen display.
䡲 When the screen is turned off, press once to
return to Screen lock mode.
䡲 While the device is unlocked and not on an active
call, press and hold to display the Phone options
menu (Silent mode, Airplane mode, Power off).
6. Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
7. Charger/Accessory Jack allows you to connect the
phone charger or a USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
8. Camera Button lets you activate the camera and
camcorder and take pictures and videos.
Viewing the Display Screen
Your device’s display screen provides information
about your device’s status and options. This list
identifies the symbols you’ll see on your device’s
display screen:
Status Bar – Service Icons
Activation Not Completed – Your automatic
device activation process failed, please retry.
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)
No Service – Your device cannot find a usable
signal.
Airplane Mode On – Your device will not make or
receive calls or provide data access. Local
applications are still available.
Data Service Available – Boost 1xRTT data
service is active.
2A. Device Basics11
Device Basics
Status Bar – Service Icons
Data Service Communicating – Boost 1xRTT
data service is active and communicating. When
active, the icon is animated.
Data Service Dormant – Boost 1xRTT data
service is currently dormant.
3G Available – Boost 3G data service is
available.
3G Communicating – Boost 3G data service is
active and communicating (see page 144.)
Status Bar – Status Icons
Call in Progress – A voice call is in progress.
Audio is routed through either the earpiece or
external speaker.
Bluetooth Call in Progress – A voice call is being
routed through a Bluetooth headset.
Missed Call – You have missed an incoming
call.
Call Muted – The device microphone has been
muted.
122A. Device Basics
Status Bar – Status Icons
Speaker – Speakerphone feature is enabled.
Battery Strength – Shows your current battery
charge level. (Icon shown is fully charged.)
Battery Charging – Shows your current battery
charge level and indicates it is charging.
Battery Low – Shows your current battery
charge level is very low.
Battery Critical – Shows your current battery
charge level requires attention and your device
will soon shut off.
Device Power Critical – Shows your current
battery only has three percent power remaining
and will immediately shutdown.
Bluetooth Active – Bluetooth technology is
active and enabled.
Bluetooth Connected – Bluetooth technology is
active and communicating with an external
device.
GPS Location On – Device location feature is on
and available for location-based services such
as GPS Navigation (see page 170).
Status Bar – Status Icons
GPS Communicating – Device location feature is
on and communicating.
Wi-Fi Connected – Wi-Fi is connected, active
and communicating with a Wireless Access
Point (WAP).
Wi-Fi Connection Issue – Wi-Fi is active but there
is a communication issue with the target
Wireless Access Point (WAP).
microSD Unmounted – The internal microSD
card has been disconnected from the device
and is now ready for either removal or
formatting.
microSD Removed and Missing – The internal
microSD card has been properly unmounted
from device but is missing.
microSD Unexpectedly Removed – The internal
microSD card has been incorrectly removed and
improperly unmounted.
USB Connection – The device has detected an
active USB connection.
Status Bar – Status Icons
Sign-in/Sync Error – There has been an issue
with your connection to the Google server or
you were not properly signed into your account.
In order to use Google application or sync
features, you must set up and sign into an active
Google account.
Alarm Event – Shows you have an upcoming
alarm event.
Silence All – All incoming sounds are turned off.
Vibrate Only – The ringer is set to vibrate only.
Media Playback – A media file is currently being
played back on the device.
Data Synchronization – Application sync is
active and synchronization is in progress for
Gmail, Calendar and Contacts.
Android OS Update Available – A new Android
operating system update is available for
download.
System Updates Available – A new system
update is available for download.
2A. Device Basics13
Device Basics
Status Bar – Status Icons
Files Downloading – The device is downloading
selected files.
Download Successful – A recent software
download was successfully downloaded.
Calendar Reminder – Shows you have a
reminder of an upcoming Calendar event.
Status Bar – Messaging Icons
Text Message – You have new text (SMS) or
multimedia (MMS) messages.
Voicemail Message – You have new voicemail
messages.
New Email message – Shows you have received
either a new Internet email message or Outlook
email message via an Exchange server.
New Gmail message – Shows you have received
a new Gmail message.
142A. Device Basics
Turning Your Device On and Off
Turning Your Device On
䊳 Press and hold .
Once your device is on, it may display “Searching for
Service.” When your device finds a signal, it enters
standby mode – the device’s idle state. At this point,
you are ready to begin making and receiving calls.
If your device is unable to find a signal after 15 minutes
of searching, a Power Save feature is automatically
activated. When a signal is found, your device
automatically returns to standby mode.
In Power Save mode, your device searches for a signal
periodically without your intervention. You can also
initiate a search for Boost service by pressing any key
(when your device is turned on).
Tip: The Power Save feature conserves your battery power
when you are in an area where there is no signal.
Turning Your Device Off
1. Press and hold for two seconds until you
see the
Phone options menu.
2. Tap (Power off) and then tap OK to power off
the device.
Your screen remains blank while your device is off
(unless the battery is charging).
Battery and Charger
WARNING: Use only Samsung-approved batteries and
Battery Capacity
Your device is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 6.5 hours of
continuous talk time.
chargers with your device. The failure to use a
Samsung-approved battery and charger may
increase the risk that your device will overheat,
catch fire or explode, resulting in serious bodily
injury, death or property damage.
At 10% of charge capacity, the battery icon blinks.
At 3% of charge capacity, there are only a few minutes
of talk time left, the device sounds an audible alert,
displays a critical charge icon (), then turns off.
Note: Long backlight settings, searching for service, vibrate
mode, browser use and other variables may reduce the
battery’s talk and standby times.
Tip: Watch your device’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
䊳 See “Setting Up Your Device” on page 2.
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. Grasp the device firmly, locate the cover release
latch, and then place your fingernail in the opening
and firmly “pop” the cover off the device.
3. Carefully remove the battery from the device.
WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
2A. Device Basics15
Device Basics
Charging the Battery
Release Latch
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your device
automatically turns off and you will lose any information
you were just working on.
162A. Device Basics
Note: Although the battery comes partially charged, it is
recommended you fully charge the battery before
using your device for the first time.
1. Connect the USB cable to the charging head.
2. Slide open the Charger/Accessory jack cover.
3. Insert the USB cable into the device’s Charger/
Accessory jack.
4. Plug the charging head into a standard AC power
outlet.
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