Para encontrar esta guía para usuarios en español, por favor
www.sprint.com y haz clic en En Español > Asistencia >
visita
Teléfonos y equipos
To find this user guide in Spanish, please visit www.sprint.com
and click
.
En Español > Asistencia > Teléfonos y equipos.
Important
M240_CG21_PS_072609_F4
Important Privacy Message – Sprint’s policies often do not
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
This User Guide introduces you to Sprint® service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Sprint Service
⽧ Section 4: Safety and Warranty Information
User
Guide
Note
WARNING
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit
and log on to
the most recent version of the user guide.
Please refer to the Important Safety
Information
about information that will help you safely use
your phone. Failure to read and follow the
Important Safety Information in this phone
guide may result in serious bodily injury,
death, or property damage.
My Sprint Wireless to access
section on page 104 to learn
www.sprint.com
The following table outlines your phone’s main menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 17.
CONTACTS (Right Softkey)
TEXT (Left Softkey)
Web
Messages
1: Voicemail
1: Call Voicemail2: Clear Envelope
2: Send Message
1: Text Message2: VoiceSMS
3: Text Messages
4: Chat & Dating
5:VoiceSMS
i
ii
6: Settings
1: Notification
1: Message & Icon 2: Icon only
2: Callback #
1: None2: XXXXXXXXXX
3: Other
3: Preset Messages
1: Can’t talk right now. Send me a message.
2: Call me3: Where are you?
4: Can you talk?5: Don’t forget to
6: Can you pick up 7: Thanks!
8: Meet me at9: Let’s get lunch.
10: I sent this from my PCS phone.
11: The meeting has been cancelled.
12: I have to work late.
13: I’m on a conference call.
14: I’ll be there at15: What time does it start?
16: Tag, you’re it!17: I love you!
18: Hugs and kisses -OXOXO
19: Crazy 4 you!20: Too funny!
4: Edit Signature
1: On2: Off
5: VoiceSMS Option
1: Speakerphone2: From Name
History
Calendar
1: Today
2: Scheduler
3: Task List
4: Countdown
Missed Alerts
My Stuff
1: Games
1: Get New Games2: My Stuff Manager Games
3: Brain Exercise Demo by Namco
4: Downtown Texas Holdem DEMO
5: Super Street Fighter II DEMO
2: Ringers
1: Get New Ringers2: My Stuff Manager Ringers
3: Screen Savers
1: Get New Screen Savers
2: My Stuff Manager Screen Savers
4: Applications
1: Get New Applications
2: My Stuff Manager Applications
1: Minute Beep2: Service
3: Connect 4: Signal Fade/Call Drop
5: Power On 6: Power Off
4: Key Tone
1: Tone Type2: Tone Volume
3: Tone Length
iii
iv
3: Messages
1: Notification
1: Message & Icon 2: Icon Only
2: Callback Number
1: None2: XXXXXXXXXX
3: Other
3: Preset Messages
1: Can’t talk right now. Send me a message.
2: Call me3: Where are you?
4: Can you talk?5: Don’t forget to
6: Can you pick up 7: Thanks!
8: Meet me at9: Let’s get lunch.
10: I sent this from my PCS phone.
11: The meeting has been cancelled.
12: I have to work late.
13: I’m on a conference call.
14: I’ll be there at15: What time does it start?
16: Tag, you’re it!17: I love you!
18: Hugs and kisses -OXOXO
19: Crazy 4 you!20: Too funny!
1. Install the battery. (See “Installing the Battery” on
page 14.)
䡲 In a single motion, press down on the cover and
slide it towards the grill and then carefully lift the
battery cover away from the phone.
䡲 Insert the battery into the opening, making sure
the connectors align. Gently press down to
secure the battery.
21A. Setting Up Service
䡲 Replace the cover by lining up the tabs and then
firmly sliding the cover back until it snaps into
place.
2. Press to turn the phone on.
䡲 If your phone is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲 If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
3. Make your first call.
䡲 Use your keypad to enter a phone number.
䡲 Press .
Your phone’s battery should have enough charge for
Note
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 16 for details.
]\
WARNING
If your handset has a touch screen display,
please note that a touch screen responds
best to a light touch from the pad of your
finger or a non-metallic stylus. Using
excessive force, or a metallic object when
pressing on the touch screen, may damage
the tempered glass surface and void the
warranty. See “Manufacturer’s Warranty” on
page 113.
Activating Your Phone
䢇 If you purchased your phone at a Sprint Store, it is probably
activated and ready to use.
䢇 If you received your phone in the mail and it is for a new Sprint
account or a new line of service, it is designed to activate
automatically. To confirm your activation, make a
phone call.
䢇 If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to go online to activate your new phone.
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
When you have finished, make a phone call to confirm
your activation. If your phone is still not activated, or you
do not have access to the Internet, contact Sprint
Customer Service at
Do not press while the phone is being activated.
Tip
Pressing cancels the activation process.
If you are having difficulty with activation, contact
Note
Sprint Customer Service by dialing
from any other phone.
1-888-211-4727 for assistance.
1-888-211-4727
Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
1A. Setting Up Service3
Setting Up Service
Voicemail Passcode
Note
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a passcode,
anyone who has access to your handset is able to
access your voicemail messages.
For more information about using your voicemail, see
“Voicemail” on page 78.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
41A. Setting Up Service
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 3 for more information on your
voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like games, ringers, screen savers, and more.
From Your Sprint Phone
䢇 Press to check minute usage and
account balance.
䢇 Press to make a payment.
䢇 Press to access a summary of your
Sprint service plan or get answers to other questions.
From Any Other Phone
䢇 Sprint Customer Service: 1-888-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
Sprint 411
Sprint 411 gives you access to a variety of services
and information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
1A. Setting Up Service5
Setting Up Service
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Press .
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳 Press .
For more information or to see the latest in products
and services, visit us online at
61A. Setting Up Service
www.sprint.com.
Section 2
Your Phone
2A. Phone Basics
r
⽧ Your Phone (page 8)
⽧ Viewing the Display Screen (page 11)
⽧ Turning Your Phone On and Off (page 13)
⽧ Battery and Charger (page 14)
⽧ Navigating Through the Menus (page 17)
⽧ Displaying Your Phone Number (page 18)
⽧ Making and Answering Calls (page 18)
⽧ Entering Text (page 27)
Phone Software Upgrades – Updates to your
Tip
phone’s software may become available from time
to time. Sprint will automatically upload critical
updates to your phone. You can also use the menu
to check for and download updates. Press
Tools > Update Phone to search for and download
available updates.
82A. Phone Basics
Your Phone
11. Earpiece/Speake
1. Status Bar
Icons
2. Display Screen
3. Navigation Key
4. Softkey (left)
5. TALK Key
6. Keypad
>
10. MENU/OK
4. Softkey (right)
9. END/POWER Key
8. BACK/Clear Key
7. Microphone
13. Volume
Button
14. Headset Jack
15. Charger/Accessory
Jack
12. Indicator
LED
Key Functions
1. Status Bar Icons provide information about your
phone’s status and options, such as signal
strength, roaming, ringer setting, messaging, and
battery charge.
2. Display Screen displays all the information needed
to operate your phone, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
3. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby
mode.
4. Softkeys let you select left and right softkey actions
or menu items corresponding to the bottom left
and bottom right lines on the Display Screen.
5. TAL K K ey () allows you to place or receive calls,
answer Call Waiting, use Three-Way Calling, or
activate Voice Dial.
6. Keypad lets you enter numbers, letters, and
characters, and navigate within menus. Press and
hold keys 0–9 for speed dialing.
7. Microphone allows other callers to hear you clearly
when you are speaking to them.
Phone Basics
2A. Phone Basics9
8.
END/POWER Key () lets you turn the phone on
or off, end a call, or return to standby mode. While
in the main menu, it returns the phone to standby
mode and cancels your input. When you receive
an incoming call, press to enter ignore/reject the
call.
9. BACK/C lear Ke y deletes characters from the display
in text entry mode. When in a menu, pressing
returns you to the previous menu. This key
also allows you to return to the previous screen in
a data session.
10. MENU/OK lets you access the phone’s menus and
selects the highlighted choice when navigating
through a menu.
11. Earpiece/Speaker lets you hear the caller and
automated prompts, as well as ringers and other
sounds.
12. Indicator LED shows your phone’s connection status
at a glance. This illumination occurs above the
external LCD.
102A. Phone Basics
13. Volume Button allows you to adjust the ringer
volume in standby mode or adjust the voice
volume during a call. The volume button can also
be used to scroll up or down to navigate through
the different menu options.
14. Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the phone.
15. Charger/Accessory Jack allows you to connect the
phone charger or an optional USB cable (not
included). CAUTION! Inserting an accessory into
the incorrect jack may damage the phone.
Viewing the Display Screen
Your phone’s display screen provides information
about your phone’s status and options. This list
identifies the symbols you’ll see on your phone’s
display screen:
To view a list of your phone’s icons and descriptions,
Tip
from the main menu select
Icon Glossary.
Settings > Phone Info >
Status Bar – Service Icons
1X Data Receiving – Sprint 1xRTT data service is
receiving data.
1X Data Dormant – Data service is currently
dormant.
Battery – Shows your current battery charge
level. (Icon shown is fully charged.)
Low battery – Shows your current battery charge
level is low.
Status Bar – Service Icons
Signal – Shows your current signal strength.
(More bars = stronger signal.)
In Use – Your phone is currently in an active call.
No Service – Your phone cannot find a usable
signal.
Roaming – Your phone is “roaming” off the
Sprint Nationwide Network.
1X Data Status – Sprint 1xRTT data service is
available. When active, the icon is animated.
1X Data Sending – Sprint 1xRTT data service is
transmitting data.
Status Bar – Status Icons
Location On – Your phone’s location feature is on
and available for location-based services such
as GPS Navigation.
Location Off – Your phone’s location feature is off.
Your location is available only for 911 (see page
page 40).
Key M ute – Your phone’s key tones are muted.
Speaker – Your phone’s speakerphone feature is
enabled.
2A. Phone Basics11
Phone Basics
Status Bar – Status Icons
Vibrate – The ringer is set to vibrate only.
Ringer and Vibrate – Your phone has the ringer
volume set and the vibrate option checked
(enabled).
Ringer – Your phone has the ringer volume set
at a level between 1 - 8 is selected.
Ringer Off – Ringer is turned off and vibrate
mode is disabled.
Ringer Off and Vibrate – Your phone has the ringer
deactivated and the vibrate option checked
(enabled).
Silence All – Your phone has the ringer
deactivated and the vibrate option unchecked
(disabled). No sound is made by the phone.
1 Beep – Your phone is set to beep when an
incoming call is received.
1 Beep and Vibrate – Your phone is set to beep
and vibrate when an incoming call is received.
TTY – Your phone is operating in TTY mode.
122A. Phone Basics
Status Bar – Status Icons
Alarm – An alarm has been set on your phone.
Status Bar – Messaging Icons
New Message – You have a new message.
Missed Text Message – You have new unread text
messages.
Missed Voicemail Message – You have new
unheard voicemail messages.
Missed VoiceSMS Message – You have a new
VoiceSMS message.
Read VoiceSMS Message – Indicates a recently
read VoiceSMS message.
Other Icons
Locked – Your message is locked.
Other Icons
Missed Call – You have missed an incoming call.
Missed Alarm – You have missed an alarm event.
Missed Scheduler – You missed a scheduled
event.
Record – A voice memo is currently being
recorded.
Stop – A voice memo has been stopped.
Pause – A voice memo has been paused.
Play – A voice memo is playing.
Once your phone is on, it will look for a signal. When
your phone finds a signal, it enters standby mode – the
phone’s idle state. At this point, you are ready to begin
making and receiving calls.
If your phone is unable to find a signal after 15 minutes
of searching, a PowerSave feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
In PowerSave mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).
The PowerSave feature conserves your battery
Tip
power when you are in an area where there is no
signal.
Phone Basics
Turning Your Phone On and Off
Turning Your Phone On
1. Flip the phone open.
2. Press and hold for two seconds.
Turning Your Phone Off
1. Press and hold for two seconds until you see
the powering-down animation on the display
screen.
2. Flip the phone closed.
2A. Phone Basics13
Your screen remains blank while your phone is off
(unless the battery is charging).
Battery and Charger
WARNING
Sprint-approved or Samsung-approved batteries and
accessories can be found at Sprint Stores or through
Samsung; or call 1-866-866-7509 to order. They’re
also available at
142A. Phone Basics
Use only Sprint-approved or Samsung-
approved batteries and chargers with your
phone. The failure to use a Sprint-approved or
Samsung-approved battery and charger may
increase the risk that your phone will overheat,
catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
www.sprint.com.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 6.5 hours of
continuous digital talk time. When the battery level is
low, the battery icon blinks red and a “Low Battery
Recharge soon” message appears on the screen.
The phone sounds an alert every 5 minutes while the
battery is low, and every 1 minute during a call.
Long backlight settings, searching for service, vibrate
Note
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Watch your phone’s battery level indicator and
Tip
charge the battery before it runs out of power.
Installing the Battery
1. In a single motion, press down on the cover and
slide it towards the grill (1) and then carefully lift the
battery cover away from the phone (2).
2. Insert the battery into the opening, making sure to
line up the gold contacts (3). Gently press down to
secure the battery (4).
3. Replace the cover by lining up the tabs and then
firmly sliding the cover away from the lens until it
snaps into place.
2A. Phone Basics15
Phone Basics
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. In a single motion, press down on the cover and
slide it towards the lens, then remove the battery
from the phone (1 and 2).
WARNING
162A. Phone Basics
Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
Charging the Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any
information you were just working on.
Always use a Sprint-approved or Samsung-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
It is recommended that you completely charge your
Tip
battery first before using your phone. This guarantees
you begin using your phone with a fully charged
battery.
䊳 Plug the flat end of the charger into the phone’s
charger/accessories jack and the other end into
an electrical outlet.
䊳 The area above the external LED then illuminates
based on a charge status:
䡲 A red indicator light means the battery is charging.
䡲 A green indicator light means the battery is at least
90 percent charged.
䊳 A battery icon () indicates the current charge
Incorrect
Correct
level of the internal battery.
With the Sprint-approved Li-Ion battery, you can
recharge the battery before it becomes completely run
down.
Navigating Through the Menus
The navigation key on your phone lets you scroll
through onscreen items. Many menus feature a scroll
bar on the right to help you keep track of your position
in the menu.
To navigate through a menu, press the navigation key. If
you are in a first-level menu, such as
also navigate to the next or previous first-level menu by
pressing the navigation key left or right.
For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page i.
Settings, you may
Phone Basics
2A. Phone Basics17
Selecting Menu Items
As you navigate through the menu using the navigation
key (), menu options are highlighted. Select any
option by highlighting it and pressing . If the option
is numbered, you can select it by pressing the
corresponding number on the phone’s keypad.
For example, to view your text messages:
1. From the main screen, press to access the
main menu.
2. Select Messages by highlighting it and
pressing .
3. Select Text Messages by highlighting it and
pressing .
4. Highlight a message and press to view the
message text.
For the purposes of this guide, the above steps
condense into:
䊳 Press > Messages > Text Messages.
182A. Phone Basics
Backing Up Within a Menu
To go to the previous menu:
䊳 Press .
To return to standby mode:
䊳 Press .
Displaying Your Phone Number
䊳 Press > Settings > Phone Info > Phone Number.
(Your phone number and other information about
your phone and account will be displayed.)
Making and Answering Calls
Making Calls
1. Open the phone (see “Your Phone” on page 8) to
access the keypad.
2. Enter a phone number from standby mode. (If you
make a mistake while dialing, press to erase
the numbers.)
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