This User Guide introduces you to Sprint® service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Using Your Phone
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight
special shortcuts and timely reminders to help you
make the most of your new phone and service. The
Table of Contents and Index will also help you quickly
locate specific information.
You’ll get the most out of your phone if you read each
section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of
Contents and go directly to that page. Follow the
instructions in that section, and you’ll be ready to use
your phone in no time.
User
Guide
Note
WARNING
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit
and log on to
the most recent version of the user guide.
Please refer to the Important Safety
Information section on page 116 to learn
about information that will help you safely use
your phone. Failure to read and follow the
Important Safety Information in this phone
guide may result in serious bodily injury,
death, or property damage.
My Sprint Wireless to access
www.sprint.com
i
Page 8
Your Phone’s Menu
The following table outlines your phone’s menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 17.
1: Can’t talk right now. Send me a message
2: Call me3: Where are you?
4: Can you pick up 5: Meet me at
6: Let’s get lunch.
7: The meeting has been cancelled.
8: I’ll be there at9: What time does it start?
10: I love you!11: [Empty]
12: [Empty]13: [Empty]
14: [Empty]15: [Empty]
16: [Empty]17: [Empty]
18: [Empty]19: [Empty]
20: [Empty]
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint service.
2Section 1A. Setting Up Service
1. Install the battery. (See “Installing the Battery” on
page 15.)
䡲 Press the cover release and remove the battery
cover from the back of the phone.
䡲 Insert the battery into the opening, making sure
the connectors align. Gently press down to
secure the battery.
䡲 Replace the battery cover and slide it forward until
you hear a click.
2. Press to turn the phone on.
䡲 If your phone is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲 If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
3. Make your first call.
䡲 Use your keypad to enter a phone number.
䡲 Press .
Page 17
Your phone’s battery should have enough charge for
Note
your phone to turn on and find a signal, set up your
voicemail, and make a call. You should fully charge
your battery as soon as possible. See “Charging the
Battery” on page 16 for details.
Activating Your Phone
䢇 If you purchased your phone at a Sprint Store, your phone
should be activated and ready to use.
䢇 If you received your phone in the mail and i t is for a new Sprint
account or a new line of service, your phone is designed
to activate automatically when you first turn it on. To
confirm your activation, make a phone call.
䢇 If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to contact Sprint Customer Service to activate
your new phone. There are two activation options:
䡲 From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
䡲 Dial 1-888-211-4727 from another phone to contact
Sprint Customer Service to complete the phone
activation.
When you have finished, make a phone call to confirm
your activation.
If your phone is still not activated, call Sprint Customer
Service at
1-888-211-4727 for assistance.
Do not press while the phone is being activated.
Tip
Pressing cancels the activation process.
If you are having difficulty with activation, contact
Note
Sprint Customer Service by dialing
from any other phone.
1-888-211-4727
Section 1A. Setting Up Service3
Setting Up Service
Page 18
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, Sprint recommends that
you set up your voicemail and personal greeting as
soon as your phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding , bypassing
the need for you to enter your passcode).
Voicemail Passcode
Note
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
enable your voicemail passcode. (Do not activate
One-Touch Message Access.)
4Section 1A. Setting Up Service
For more information about using your voicemail, see
“Using Voicemail” on page 90.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
www.sprint.com.
Page 19
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on page 4 for more information on your
voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
Service at
www.sprint.com or call Sprint Customer
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇 Access your account information.
䢇 Check your minutes used (depending on your Sprint
service plan).
䢇 View and pay your bill.
䢇 Enroll in Sprint online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest Sprint phones.
䢇 View available Sprint service plans and options.
䢇 Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen
savers, and more.
Section 1A. Setting Up Service5
Setting Up Service
Page 20
From Your Sprint Phone
䢇 Press to check minute usage and
account balance.
䢇 Press to make a payment.
䢇 Press to access a summary of your
Sprint service plan or get answers to other questions.
From Any Other Phone
䢇 Sprint Customer Service: 1-888-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
6Section 1A. Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Press .
Sprint Operator Services
Sprint Operator Services provides assistance when you
place collect calls or when you place calls billed to a
local telephone calling card or third party.
䊳 Press .
For more information or to see the latest in products
and services, visit us online at
www.sprint.com.
Page 21
Section 2
Your Phone
Page 22
Section 2A
Your Phone
Phone Basics
⽧ Your Phone (page 8)
⽧ Viewing the Display Screen (page 10)
⽧ Features of Your Phone (page 12)
⽧ Turning Your Phone On and Off (page 13)
⽧ Using Your Phone’s Battery and Charger (page 14)
⽧ Navigating Through the Menus (page 17)
⽧ Displaying Your Phone Number (page 18)
⽧ Making and Answering Calls (page 19)
⽧ Entering Text (page 29)
Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
8Section 2A. Phone Basics
1. Earpiece
2. Signal Strength
Indicator
3. Main LCD (display)
4. Navigation Key
5. Softkey (left)
6. MENU/OK
7. TALK Key
8. BACK Key
9. Keypad
14. Volume Button
15. Sub LCD
13. Battery Strength
Indicator
12. Softkey (right)
11. END/POWER Key
10. Microphone
16. Headset Jack
17. Charger/Accessories
Jack
Page 23
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Signal Strength Indicator represents the signal
strength by displaying bars. The more bars
displayed, the better the signal strength.
3. Main LCD (display) displays all the information
needed to operate your phone, such as the call
status, the Contacts list, the date and time, and the
signal and battery strength.
4. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby
mode.
䡲 Press Up to access Missed Alerts.
䡲 Press Down to access My Content.
䡲 Press Right to launch the Web.
䡲 Press Left to launch Send Text Message.
5. Softkey (left) lets you select softkey actions or menu
items corresponding to the bottom left line on the
Main LCD.
6. MENU/OK lets you access the phone’s menus and
selects the highlighted choice when navigating
through a menu.
7. TA LK Key allows you to place or receive calls,
answer Call Waiting, use Three-Way Calling, or
activate Voice Dial.
8. BAC K Key deletes characters from the display in text
entry mode. When in a menu, pressing the Back
key returns you to the previous menu. This key also
allows you to return to the previous screen in a
data session.
9. Keypad lets you enter numbers, letters, and
characters, and navigate within menus. Press and
hold keys 0–9 for speed dialing.
10. Microphone allows other callers to hear you clearly
when you are speaking to them.
11. END/POWER Key lets you turn the phone on or off,
end a call, or return to standby mode. While in the
main menu, it returns the phone to standby mode
and cancels your input. When you receive an
incoming call, press to enter silent mode and mute
the ringer.
Section 2A. Phone Basics9
Phone Basics
Page 24
12.
Softkey (right) lets you select softkey actions or
menu items corresponding to the bottom right line
on the Main LCD.
13. Battery Strength Indicator represents the amount of
remaining battery charge currently available in
your phone. When all bars are displayed in the
battery icon, the phone’s battery is fully charged.
When no bars are displayed, the phone’s battery is
completely discharged or empty.
14. Volume Button allows you to adjust the ringer
volume in standby mode (with the phone open) or
adjust the voice volume during a call. The volume
key can also be used to scroll up or down to
navigate through the different menu options.
15. Sub LCD lets you monitor the phone’s status and
see who’s calling without opening the phone.
16. Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTI ON! Inserting an accessory into the incorrect
jack may damage the phone.
17. Charger/Accessories Jack allows you to connect a
USB cable.
the incorrect jack may damage the phone.
CAUTI ON! Inserting an accessory into
10Section 2A. Phone Basics
Viewing the Display Screen
Your phone’s display screen provides information
about your phone’s status and options. This list
identifies the symbols you’ll see on your phone’s
display screen:
To view a list of your phone’s icons and descriptions,
Tip
from the main menu select
Information > Icon Glossary.
indicates data services status. (The icon is
animated while service is active.)
indicates your data connection is active (data
is being transmitted).
indicates your data connection is active (data
is being received).
indicates data connection is dormant (no data
is being sent or received).
indicates your phone’s location feature is on.
Settings > Phone
Page 25
indicates your phone’s location feature is off.
indicates your phone is using SSL (Secure
Sockets Layer) protocol for client/server
communication.
indicates you are “roaming” off the Sprint
National Network.
indicates you have new text message.
indicates you have an urgent unread text
message.
indicates there is an unread Text VoiceSMS
message in your Inbox.
indicates the Text VoiceSMS message has
been read.
indicates there is an unread VoiceSMS
message in your Inbox.
indicates you have listened to the SMS Voice
message.
indicates your message is locked.
indicates the ringer volume is set to vibrate.
indicates your phone is operating in TTY
mode.
indicates your phone has a ringer volume set
and the vibrate option is checked.
indicates the ringer is set at a level between
1 - 8 or that 1-Beep is selected.
indicates your phone’s ringer is turned off and
the vibrate option is enabled.
indicates your ringer is turned off and the
vibrate option is not enabled (Silence Mode).
indicates the onboard microphone is muted.
indicates that an alarm is set on your phone.
tells you a call is in progress.
means your phone cannot find a signal.
shows your current signal strength. (The more
lines you have, the stronger your signal.)
Section 2A. Phone Basics11
Phone Basics
Page 26
indicates battery charge level (icon shown is
full).
indicates battery charge level (icon shown is
completely discharged).
indicates that Bluetooth technology is hidden.
indicates that Bluetooth technology is active
and enabled.
indicates that Bluetooth device is connected.
indicates that Wireless Backup is in progress.
12Section 2A. Phone Basics
Features of Your Phone
The M220 by Samsung is lightweight, easy to use, and
reliable, and it offers many features and service
options. This list previews some of those features and
provides page numbers where you can find out more:
䢇 Dual band capability allows you to make and receive
calls while on the Sprint National Network and to
roam on 1900 and 800 MHz digital networks where
Sprint has implemented roaming agreements
(page 56).
䢇 Data services provides access to the wireless Internet
in digital mode (page 99).
䢇 Sprint Mail (page 104), SMS Text Messaging
(page 93), and SMS Voice Messaging (page 95)
provide quick and convenient messaging
capabilities.
䢇 Games, ringers, screen savers, and other
applications can be downloaded to make your
phone as unique as you are (page 107). Additional
charges may apply.
Page 27
䢇 The Contacts list can store a total of 500 phone
numbers, with each contacts entry containing a
maximum of five phone numbers (page 64).
䢇 The built-in Scheduler offers several personal
information management features to help you
manage your busy lifestyle (page 73).
䢇 The Location feature works in connection with
available location-based services (page 42).
䢇 Your phone’s external LCD display allows you to
monitor the phone’s status and to see who’s calling
without opening the phone.
䢇 T9 Text Input lets you quickly type messages with
one keypress per letter (see page 30).
䢇 Speed dial lets you dial phone numbers with one or
two keypresses (see page 28).
Turning Your Phone On and Off
Turning Your Phone On
䊳 Press .
Once your phone is on, it may display “Searching for
Service.” When your phone finds a signal, it
automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and
receiving calls.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).
The Power Save feature conserves your battery
Tip
power when you are in an area where there is no
signal.
Section 2A. Phone Basics13
Phone Basics
Page 28
Turning Your Phone Off
䊳 Press and hold for two seconds until you see
the powering down animation on the display
screen.
Your screen remains blank while your phone is off
(unless the battery is charging).
Using Your Phone’s Battery and
Charger
WARNING
Sprint-approved or Samsung-approved batteries and
accessories can be found at Sprint Stores or through
Samsung; or call 1-866-343-1114 to order. They’re also
available at
14Section 2A. Phone Basics
Use only Sprint-approved or Samsungapproved batteries and chargers with your
phone. The failure to use a Sprint-approved or
Samsung-approved battery and charger may
increase the risk that your phone will overheat,
catch fire, or explode, resulting in serious
bodily injury, death, or property damage.
www.sprint.com.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to 3.5 hours of
continuous digital talk time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are approximately two minutes
of talk time left, the phone sounds an audible alert and
then turns off.
Long backlight settings, searching for service, vibrate
Note
mode, browser use, and other variables may reduce
the battery’s talk and standby times.
Watch your phone’s battery level indicator and
Tip
charge the battery before it runs out of power.
Page 29
Installing the Battery
1. Remove the battery cover (located on the back of
the phone) by pressing down on the raised ridge
while sliding the cover in the direction of the arrow
(1) .
2. Carefully lift the battery cover away from the phone
(2).
3. Slide the battery into the compartment so that the
tabs on the end align with the slots at the bottom of
the phone, making sure to line up the gold
contacts (3).
Phone Basics
4. Gently press down on the battery until it snaps into
place (4).
5. Replace the cover by lining up the tabs and sliding
the cover up until it snaps into place. Check that
the battery is properly installed before turning on
the phone.
Section 2A. Phone Basics15
Page 30
Removing the Battery
1. Follow steps 1 and 2 from “Installing the Battery”
on page 15.
2. Grip the battery at the top end (1) and pull it up
and out (2).
WARNING
16Section 2A. Phone Basics
Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
Charging the Battery
Your phone’s Li-Ion battery is rechargeable and should
be charged as soon as possible so you can begin
using your phone.
It is recommended that you completely charge your
Tip
battery first before using your phone. This guarantees
you begin using your phone with a fully charged
battery.
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any
information you were just working on. For a quick
check of your battery level, glance at the battery charge
indicator located in the upper-right corner of your
phone’s display screen. If the battery charge is getting
too low, the battery icon () blinks and the phone
sounds a warning tone.
Always use a Sprint-approved or Samsung-approved
desktop charger, travel charger, or vehicle power
adapter to charge your battery.
Page 31
Using the Phone Charger
䊳 Plug the flat end of the charger into the phone’s
charger jack and the other end into an electrical
outlet.
䡲 A red indicator light above the outside LCD means
the battery is charging.
䡲 A charging icon located in the top right corner of
the outside LCD lets you know the battery is
charging.
䡲 A green indicator light above the outside LCD
means the battery is fully charged.
With the Sprint-approved Li-Ion battery, you can
recharge the battery before it becomes completely run
down.
It takes about three hours to fully recharge a
Note
completely rundown (discharged) battery.
Navigating Through the Menus
The navigation key on your phone lets you scroll
through menus quickly and easily. The scroll bar at the
right of the menu keeps track of your position in the
menu at all times.
To navigate through a menu, press the navigation key
up or down. If you are in a first-level menu, such as
Settings, you may also navigate to the next or previous
first-level menu by pressing the navigation key right or
left.
For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page ii.
Section 2A. Phone Basics17
Phone Basics
Page 32
Selecting Menu Items
As you navigate through the menu using the navigation
key (), menu options are highlighted. Select any
option by highlighting it and pressing . If the option
is numbered, you can select it by pressing the
corresponding number on the phone’s keypad.
For example, to view your text messages:
1. Press Menu (left softkey) to access the main menu.
2. Select Messaging by highlighting it and
pressing .
3. Select Text Message by highlighting it and
pressing . (If you have any text messages, they
are displayed.)
4. Highlight a message and press to view the
message text.
For the purposes of this guide, the above steps
Note
condense into “Press
Text Message.”
18Section 2A. Phone Basics
Menu > Messaging >
Backing Up Within a Menu
To go to the previous menu:
䊳 Press .
To return to standby mode:
䊳 Press .
Displaying Your Phone Number
䊳 Press Menu > Settings > Phone Information > Phone
Number. (Your phone number and other
information about your phone and account will be
displayed.)
Page 33
Making and Answering Calls
Making Calls
Placing a call from your wireless phone is as easy as
making a call from any landline phone. Enter the
number, press , and you’re on your way to clear
calls.
1. Make sure your phone is on.
2. Enter a phone number from standby mode. (If you
make a mistake while dialing, press to erase
the numbers.)
3. Press . (To make a call when you are roaming
and Call Guard is enabled, press
press . See “Using Call Guard” on page 58.)
4. Press or close the phone when you are
finished.
To redial your last outgoing call, press twice.
Tip
When making calls off the Sprint National Network,
always dial using 11 digits (1 + area code + phone
number).
and then
You can also place calls from your phone by using
Speed dialing numbers from your Contacts (page 28),
using Voice Dial (page 80), and using your Call History
listings (page 61).
Dialing Options
When you enter numbers in standby mode, you will
see a variety of dialing options displayed as softkeys on
the phone’s screen.
To send a message to the number, press
(left softkey).
– or –
To initiate a dialing option, press
and choose one of the following options.
䢇 Speed Dial: Enter a two digit number (2–99) to display
the entry contained in the speed dial location you
entered (if applicable). Press to dial the speed
dial number. (See “Assigning Speed Dial Numbers”
on page 68.)
Options (right softkey)
Section 2A. Phone Basics19
Send Msg
Phone Basics
Page 34
To speed dial a phone number from standby mode,
Tip
press and hold the speed dial number. If the speed
dial number is two digits, enter the first digit, and then
press and hold the second digit. (For information on
setting up speed dial numbers, see “Assigning
Speed Dial Numbers” on page 68.) (This feature will
not work when you are roaming off the Sprint
National Network; when roaming you must dial using
eleven digits [1 + the area code + the seven-digit
phone number].)
䢇 4-Digit Dial: Enter four digits to dial a phone number
that matches from the list of numbers currently in
your Contacts that ends with the four digits you enter.
(See “Using Abbreviated Dialing” on page 27.)
䢇 Dial: Dials the number or digits displayed.
䢇 Send Msg: Sends a text message, picture message, or
SMS Voice message, with attachments to the
number being dialed.
䢇 Save: Enter a seven-digit or ten-digit number (phone
number and area code) and press
Options > Save to
save the phone number in your Contacts. (See
“Saving a Phone Number” on page 25.)
20Section 2A. Phone Basics
䢇 Find: Enter a digit or string of digits and press Options
(right softkey) to display Contacts entries that contain
the entered numbers. (See “Finding a Phone
Number” on page 25.)
䢇 Hard Pause: Enter digits and then use this feature to
enter a hard pause within a number string (the
phone waits for user input). To continue dialing, you
must press the
key. (See “Dialing and Saving
Phone Numbers With Pauses” on page 26.)
䢇 2sec Pause: Enter digits and then use this feature to
enter a 2 second delay within a number string (the
phone continues dialing after 2 seconds without any
additional keys being pressed). (See “Dialing and
Saving Phone Numbers With Pauses” on page 26.)
Answering Calls
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press to answer an incoming call. (Depending
on your settings, you may also answer incoming
calls by opening the phone or by pressing any
number key. See “Call Answer Mode” on page 48
for more information.)
Page 35
Your phone notifies you of incoming calls in the
following ways:
䢇 The phone rings or vibrates.
䢇 The screen displays an incoming call message.
䢇 The LED (not backlight) blinks.
If the incoming call is from a number stored in your
Contacts, the entry’s name is displayed. The caller’s
phone number may also be displayed, if available.
If Call Answer is set to
Tal k k ey (see “Call Answer Mode”
on page 48), the following options are also displayed.
To select an option, press the corresponding softkey.
䢇 Answer (left softkey) to answer the call.
䢇 Ignore (right softkey) to send the c all to your voicemai l
box.
To quiet the ringer, press the back or end key, or
Note
press the volume button.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Sprint National Network. Please see
“Roaming” on page 56 for more information about
roaming.
䊳 Press Answer (left softkey) to answer the call. (See
“Using Call Guard” on page 58 for additional
information.)
When your phone is off, calls go directly to voicemail.
Note
Ending a Call
䊳 Close the phone or press .
Section 2A. Phone Basics21
Phone Basics
Page 36
Missed Call Notification
When an incoming call is not answered, the Missed
Call log is displayed on your screen.
To display the Missed Call entry from the notification screen:
䊳 Select the entry and press . (To dial the phone
number, press .)
To display a Missed Call entry from standby mode:
1. Press Menu > Call History.
2. Select the entry you wish to view and press .
Calling Emergency Numbers
You can place calls to 911 (dial ), even
if your phone is locked or your account is restricted.
When you place an emergency call, your phone
Note
automatically enters Emergency mode.
22Section 2A. Phone Basics
To exit Emergency mode:
1. Press to end a 911 call.
When you are in Emergency mode, you can exit by
Note
pressing the
and keys.
To deactivate the Emergency call in standby mode:
䊳 Press until Emergency mode is exited.
Page 37
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, the GPS
feature of your phone seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Important
Always report your location to the 911
operator when placing an emergency call.
Some designated emergency call takers,
known as Public Safety Answering Points
(PSAPs) may not be equipped to receive GPS
location information from your phone.
In-Call Options
Pressing Mute/Unmute (left softkey) mutes the
microphone during a call so the caller is unable to
hear any sound.
Pressing
list of available in-call features. To select an option,
press the corresponding keypad number or select the
option and press . The following options may be
available through the Options menu:
䢇 Key Mute/Unmute allows you to mute the keytones
䢇 Turn Speaker On/Off enables or disables the
䢇 Set/Cancel Whisper increases the microphone to its
Options (right softkey) during a call displays a
from being heard by the caller.
speakerphone feature.
WARNING
maximum level. During a call turn on
Because of higher volume levels, do not
place the phone near your ear during
speakerphone use.
Set Whisper
when speaking softly or when the caller cannot hear
your voice clearly. This mode is useful in meetings or
public places.
Section 2A. Phone Basics23
Phone Basics
Page 38
䢇 Call History checks your call log for Recent calls. You
can also erase the logs from this menu.
䢇 Contacts accesses the Contacts menu.
䢇 3-Way Call allows you to talk to two different people at
the same time. (For more information, see “Making a
Three-Way Call” on page 98.)
䢇 Messaging accesses the Messaging menu options.
䢇 Tools accesses the Tools menu options.
䢇 Phone Info displays the following menu options:
䡲 Phone Number - your phone number
䡲 Icon Glossary - a list of currently available icons
䡲 Versio n - phone software version
䡲 Advanced - additional technical information
Press
Mute (left softkey) during a call to mute the
microphone. Press
Unmute (left softkey) to unmute the
microphone.
䡲 While muted, the Mute icon () is displayed on
the upper-left of the main display screen.
24Section 2A. Phone Basics
End-of-Call Options
After you receive a call from or make a call to a phone
number that is not in your Contacts, the phone number
and the duration of the call are displayed. Press
Next > Save (right softkey) to add the new number to
your Contacts. (See “Saving a Phone Number” below.)
After you receive a call from or make a call to a phone
number that is already in your Contacts, the entry
name, phone number, and the duration of the call are
displayed. Press
Next (right softkey) to view the Post
Call options menu.
To access the end-of-call options:
䊳 Press Next (right softkey) to select either:
䡲 Call Again: to redial the last connected phone
number.
䡲 Send Message: to send the contact a message.
䡲 Save: to add the new number to your Contacts list.
The End-of-Call options are not displayed for calls
Note
identified as No ID or Restricted.
Page 39
Saving a Phone Number
The Contacts list can store a maximum of 500 phone
numbers in total, with each contact entry containing a
maximum of 5 phone numbers. Each entry’s name can
contain up to 20 characters. Your phone automatically
sorts the Contacts entries alphabetically. (For more
information, see “Contacts” on page 64.)
To save a number from standby mode:
1. Enter a phone number and press .
2. Select New Entry or Existing Entry and press .
3. Select a label (Mobile, Home, Office, Pager, or Others)
and press .
4. Use the keypad to enter the new contact name
and press to save the new entry.
䡲 Type in the first character and then press Options
(right softkey) to select the desired entry method
T9(English), Alpha, Symbol, or Number.
– or –
Search for an existing contact name and press
to save the new number.
5. Press Done (left softkey) to save the entry. You are
then notified if the number was successfully
added.
Finding a Phone Number
You can search Contacts entries for phone numbers
that contain a specific string of numbers.
1. Enter four or more of the last digits in standby
mode. (The more numbers you enter, the more
specific the search becomes.)
entries matching the entered numbers will be
displayed.)
3. To display the Contacts entry that contains the
phone number you entered, select the entry and
press .
– or –
To dial the number, press .
Section 2A. Phone Basics25
Phone Basics
Page 40
Dialing and Saving Phone Numbers With
Pauses
You can dial or save phone numbers with pauses for
use with automated systems, such as voicemail or
credit card billing numbers.
Creating a saved series of numbers with pauses is
Tip
very useful when entering data into an automated
system. For example, if accessing your bank
information requires dialing a toll-free number,
followed by an account number and then your PIN,
you could place a two-second pause after each
group of numbers to ensure that they would be read
correctly.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you
press . (This is indicated with a
number sequence.)
䢇 2sec Pause automatically sends the next set of
numbers after two seconds. (This is indicated with a
T within the number sequence.)
26Section 2A. Phone Basics
P within the
You can have multiple pauses in a phone number
Note
and combine two-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options (right softkey) > Hard Pause or 2sec
Pause.
3. Enter additional numbers.
4. Press to dial the number.
– or –
Options (right softkey) > Save to save the
Press
number in your Contacts.
When dialing a number with a hard pause, press
Note
to send the next set of numbers.
Page 41
Plus (+) Code Dialing
When placing international calls, you can use Plus
Code Dialing to automatically enter the international
access code for your location (for example, 011 for
international calls placed from the United States).
To make a call using Plus Code Dialing:
1. Press and hold until a “+” appears on your
phone display.
2. Dial the country code and phone number you’re
calling and press . (The access code for
international dialing will automatically be dialed,
followed by the country code and phone number.)
Using Abbreviated Dialing
Abbreviated Dialing is similar to speed dialing. You can
use either of the following abbreviated dialing features.
䢇 Contacts Match – Retrieve any number saved in your
Contacts by entering only the last four to six digits of
the number. Select
(See “To activate the Contacts Match feature:” on
page 49.)
䢇 Prepend/Abbreviated Dialing – Prepend the first five or
six digits (for example, the area code and prefix) to
any four or five digits you enter. Press to dial the
resulting number. (See page 49 to register a prepend
number and activate the Prepend feature.)
To place a call using Contacts Match Abbreviated Dialing:
1. Enter the last four digits of a Contacts entry’s
phone number.
2. Press Options (right softkey) > 4-Digit Dial.
3. Select the desired number and press or press
Call (left softkey) to call the displayed number.
4-Digit Dial to retrieve the number.
Section 2A. Phone Basics27
Phone Basics
Page 42
䡲 If there is more than one matched number in your
Contacts, the Abbrev. Dial list is displayed. Select
the name you want to call from the list, and then
press
to place a call.)
To place a call using Prepend Abbreviated Dialing:
1. Enter the last four digits of the number.
2. Press .
You can also place a call by pressing Options (right
Tip
> Abbrev. Dial after step 1 above.
softkey)
Dialing From the Contacts List
1. Press Menu > Contacts.
– or –
Contacts (right softkey) in standby mode.
Press
Shortcut
28Section 2A. Phone Basics
From standby mode, press Contacts (right
softkey) to list entries.
2. Select the entry you want to call and press to
dial the entry’s default phone number.
– or –
To dial another number from the same entry, select
the name and press , and then select a
number and press .
Using Speed Dialing
You can store up to 99 numbers in your phone’s speed
dial memory to make contacting friends and family as
easy as pressing a button or two. With this feature, you
can dial speed dial entries using one keypress for
locations 1–9 or two keypresses for locations 10–99.
To use One-Touch Dialing for speed dial locations 1–9:
䊳 Press and hold the appropriate key for
approximately two seconds. The display confirms
that the number has been dialed when it shows
the calling animation.
Page 43
To use Two-Touch Dialing for speed dial locations 10–99:
1. Press the first digit.
2. Press and hold the second digit for approximately
two seconds. The display confirms that the number
has been dialed when it shows the calling
animation.
Speed dialing is not available when you are roaming;
Note
when you are roaming off the Sprint National
Network, you must always dial using eleven digits
(1 + area code + number).
Entering Text
Selecting a Text Input Mode
Your phone provides convenient ways to enter letters,
numbers, and symbols whenever you are prompted to
enter text (for example, when adding a Contacts entry
or when using Sprint Mail and SMS Text Messaging).
1. From a screen where you can enter text, press
Options (right softkey) to change the text input
mode.
2. Select one of the following options:
䡲 T9(English) to enter text using a predictive text
system that reduces the number of keypresses
required while entering a word. (See page 30.)
䡲 Alpha to cycle through the alpha characters
associated with the letters on the keypad. (See
page 31.)
䡲 Symbol to enter symbols. (See page 32.)
䡲 Number to enter numbers by pressing the
numbers on the keypad. (See page 32.)
䡲 Preset Msg to enter preprogrammed messages.
(See page 32.)
䡲 Recent Msg to enter a message from a list of
previous messages (see page 32).
䡲 Emoticons to enter “emoticons.” (see page 32.)
䡲 Tex t Op tio ns to configure these options:
Auto-Capital, Used Word Dic., Display Cand., Prediction
Start, Dual Language, and Insert Space (see
page 32).
When entering text, press the * (Shift) key to change
Tip
letter capitalization (abc > Abc > ABC).
Section 2A. Phone Basics29
Phone Basics
Page 44
Entering Text Usi ng T9 Text Input
T9 Text Input lets you enter text by pressing keys just
once per letter. (To select the T9 Word mode when
entering text, see “Selecting a Text Input Mode” on
page 29.)
T9 Text Input uses an intuitive word database to
analyze the letters you enter and create a suitable
word. (The word may change as you type.)
1. Select the T9(English) text input mode.
2. Press the corresponding keys once per letter to
enter a word. (For example, to enter the word “Bill,”
press
press to erase a single character. Press and
hold to erase an entire word.)
䡲 To get the uppercase B in the above example,
press
Word. This keeps the word with only an initial
uppercase.
30Section 2A. Phone Basics
) (If you make a mistake,
until the text input mode has cycled to
䡲 If the word you want is not displayed after you
have entered all the letters, press and hold to
then display additional word selections with each
consecutive press of .
䡲 To accept a word and insert a space, press .
Adding a Word to the T9 Database
If a word you want to enter is not displayed as an
option when you are using T9 Text Input, add it to the
database by selecting the Alpha mode.
1. Select the Alpha text input mode. (See “Selecting a
Text Input Mode” on page 29.)
2. Enter the word using ABC Mode. (See “Entering
Text Using Alpha Mode” on page 31.) The word
will appear as an option the next time you scroll
through options during T9 Text Input.
For more information about T9 Text Input, visit the
Nuance Web site at
www.nuance.com/T9/textinput/.
Page 45
Entering Text Using Alpha Mode
1. Select the Alpha mode. (See “Selecting a Text Input
Mode” on page 29..)
2. Press the corresponding keys repeatedly until the
correct letter appears. (For example, to enter the
word “Bill,” press twice, three times,
three times, and three times again.)
(If you make a mistake, press to erase a single
character. Press and hold to erase an entire word.)
By default, the first letter of an entry is capitalized and
the following letters are lowercased. After a character is
entered, the cursor automatically advances to the next
space after two seconds or when you enter a character
on a different key.
Characters scroll in the following order:
Key
Note
Upper Case
. , @ 1 ? !
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
0
One-character- shifted
Space
When selecting Dual Language, Spanish characters
are also added to those listed above.
English Sequence
# /
*
a b c 2
d e f 3
g h i 4
j k l 5
m n o 6
p q r s 7
t u v 8
w x y z 9
Lower Case
Section 2A. Phone Basics31
Phone Basics
Page 46
Entering Numbers, Symbols, Smileys,
Recent Messages, and Preset Messages
To enter numbers:
䊳 Select the Number mode and press the appropriate
key. (See “Selecting a Text Input Mode” on
page 29.)
To enter symbols:
䊳 Select the Symbols mode. (See “Selecting a Text
Input Mode” on page 29.) To enter a symbol, press
the appropriate key indicated on the display.
To enter “emoticons” (smileys):
䊳 Select the Emoticons mode and press the
appropriate key. (See “Selecting a Text Input
Mode” on page 29.)
To enter recent messages:
1. Select the Recent Msg mode. (See “Selecting a Text
Input Mode” on page 29.)
2. Highlight a previously sent text message from the
list and press .
32Section 2A. Phone Basics
To enter preset messages:
1. Select the Preset Msg mode. (See “Selecting a Text
Input Mode” on page 29.)
2. Select a message and press .
Preset messages make composing text messages
Note
easier by allowing you to enter quick messages,
such as “Meet me at,” “Let’s get lunch,” or a
customized message of your own. (For more
information on preset messages, please see
“Managing Preset Messages” on page 44.)
Setting Text Options
The Text Options menu allows you to specify more
automated features during the text entry process.
These options can help streamline the text entry
process by correcting for capitalization, spelling,
spacing, and completing the most commonly entered
words for you.
Page 47
To specify text options:
1. When you display a screen where you can enter
text, press
Options (right softkey) > Text Options and
then use your navigation key to scroll down the list
and activate the desired text entry options:
䡲 Auto-Capital allows you to turn on or off the
capitalization of the next character after a full stop
punctuation is followed by a space.
䡲 Used Word Dic. allows you to use the entire static
database (included) plus learn and promote new
frequently used words.
䡲 Display Cand. allows the phone to display predicted
words, either one at a time or as a list.
䡲 Prediction Start allows you to configure the phone
to display possible word candidates after a preset
number of characters have been entered. You
can choose the feature to begin after the 3rd, 4th,
or 5th letters.
䡲 Dual Language allows you to select word
candidates to display in English only (
Spanish (
Spanish).
None) or in
䡲 Insert-Space allows you to turn on or off the ability
to insert a space automatically after a word is
selected from the candidate list.
2. When you have completed making your changes
to these options, press
or press Close (right
softkey) to go back to the previous screen.
You can also access Text Entry options from the
Note
Settings menu. Press
Menu > Settings > Text Entry.
Entering Characters In Dual Language
By enabling the Dual Language text option, you can
use the keys for both English and Spanish text entry. If
the
Display Candidate and Prediction Star t text options are
enabled, the available word choices presented are from
both language sets (English/Spanish).
To enter characters in dual language mode:
1. When you display a screen where you can enter
text, press
Language.
2. Select Spanish and press . (See “Setting Text
Options” on page 32.)
Options (right softkey) > Text Options > Dual
Section 2A. Phone Basics33
Phone Basics
Page 48
To disable dual language mode:
1. When you display a screen where you can enter
text, press the
Dual Language.
Options (right softkey) > Text Options >
2. Select None and press .
34Section 2A. Phone Basics
Page 49
Section 2B
Sound Settings
Settings
⽧ Sound Settings (page 35)
⽧ Display Settings (page 39)
⽧ Location Settings (page 42)
⽧ Messaging Settings (page 43)
⽧ Airplane Mode (page 46)
⽧ TTY Use With Sprint Service (page 46)
⽧ Phone Setup Options (page 48)
You can customize your phone to sound, look, and operate just
the way you want it to. This section describes how to
change your phone’s settings to best suit your needs.
Take a few moments to review these options and to
adjust or add settings that are right for you.
Ringer Types
Ringer types help you identify incoming calls and
messages. You can assign ringer types to individual
Contacts entries, types of calls, and types of messages.
䡲 Downloaded Ringers can be downloaded right to
your phone.
䡲 Preprogrammed Ringers include a variety of
standard ringer types and familiar music.
䡲 Vibrating Ringer alerts you to calls or messages
without disturbing others.
Selecting Ringer Types for Voice Calls
Your phone provides a variety of ringer options that
allow you to customize your ring and volume settings.
These options allow you to identify incoming calls by
the ring.
1. Press Menu > Settings > Sounds > Ringer Type >
Voice Call s.
Section 2B. Settings35
Settings
Page 50
2.
Select With Caller ID or No Caller ID. (A list of ringer
type categories will be displayed.)
3. Select a category, and then use your navigation
key () to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.
4. Press to assign a ringer.
Getting New Ringers
A wide variety of new ringers is available from the
Sprint Digital Lounge, and you can access them right
from your phone. (Additional charges may apply, but
some are free.)
1. Press Menu > My Content > Ringers > Get New Ringers.
2. Follow the system prompts to download and
purchase Ringers.
Selecting Ringer Types for Messages
1. Press Menu > Settings > Sounds > Ringer Type >
Messages.
2. Select Voicemail, Text Message, or Voice SMS. (A list of
ringer type categories will be displayed.)
36Section 2B. Settings
3. Select a category, and then use your navigation
key () to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.
4. Press to assign a ringer.
Selecting Ringer Types for Scheduled Events
1. Press Menu > Settings > Sounds > Ringer Type >
Schedule.
2. Select a category, and then use your navigation
key () to scroll through the available ringers. A
sample ringer will sound as you highlight each
option.
3. Press to assign a ringer.
Selecting Ringer Types for Roaming
1. Press Menu > Settings > Sounds > Ringer Type >
Roaming.
2. Select Normal or Distinctive and press .
Page 51
Selecting Vibration Type
1. Press Menu > Settings > Sounds > Ringer Type >
Vibration.
2. Use your navigation key () to scroll through the
available vibration types (1 - 4). A sample vibration
activates as you highlight each option.
3. Press to assign the type.
Selecting a Keytone
Your phone offers a number of options for selecting the
audible tones accompanying a keypress.
1. Press Menu > Settings > Sounds > Keytones.
2. Select an option and press .
䡲 Tone Type to select the sound of a keypress.
䡲 Tone Length to select a keytone length. (Longer
tone lengths may be better for tone recognition
when dialing voicemail or other automated
systems.)
䡲 Tone Volume to select a keypress volume level.
To select a Tone Type:
1. Press Menu > Settings > Sounds > Keytones.
2. Select Tone Type and press .
3. Select DTMF or Xylophone and press .
To select a Tone Length:
1. Press Menu > Settings > Sounds > Keytones.
2. Select Tone Length and press .
3. Select Short or Long and press .
To select a Tone Volume:
1. Press Menu > Settings > Sounds > Keytones.
2. Select Tone Volume and press .
3. Select a tone level (Keytone off or Level 1 - 8) and
press .
Section 2B. Settings37
Settings
Page 52
Adjusting the Phone’s Volume Settings
Adjust your phone’s volume settings to suit your needs
and your environment.
1. Press Menu > Settings > Sounds > Volume.
2. Select Ringer, Earpiece, Headset, Speakerphone, or
Advanced.
3. Using the navigation key, choose a volume level
and press .
You can adjust the ringer volume in standby mode
Tip
(or the earpiece volume during a call) by using the
volume key on the left side of your phone.
Adjusting the Advanced Volume Settings
Adjust your phone’s other advanced volume settings to
suit your needs and your environment.
3. Press Assign (left softkey) to assign an image.
Changing the Outer Screen Brightness
Adjust your Outer screen’s contrast (brightness) to suit
your surroundings.
1. Press Menu > Settings > Display > Outer Screen > Sub
Contrast.
2. Press your navigation key left or right to select a
level (
Level 1 - Level 10) and press .
Activating the Power Save Mode
1. Press Menu > Settings > Display > PowerSave Mode.
2. Select On or Off, and press .
Changing the Phone’s Menu Style
Choose how your phone’s menu is displayed on the
screen.
1. Press Menu > Settings > Display > Menu Style.
2. Select an option and press .
䡲 3x3 White to view the menu as a grid with three
rows and three columns with each menu item as
a single screen icon.
Section 2B. Settings41
Settings
Page 56
䡲 List style to display the menu as a list.
Changing the Clock Display
Choose whether you want your phone’s clock to be
displayed in analog mode or digital mode.
1. Press Menu > Settings > Display > Main Screen >
Foregrounds > Clock/Calendar.
2. Select Digital Clock, Analog Clock, or Calendar&None,
and then press .
3. Use the navigation keys to make a selection.
4. Press Done (left softkey) to apply the setting.
Changing the Dialing Font
Adjust the font when entering text (for example, when
using the notepad or when adding a Contacts entry).
1. Press Menu > Settings > Display > Dialing Font.
2. Select Color or Size.
3. Select a size or color setting and press .
42Section 2B. Settings
Location Settings
Your phone is equipped with a Location feature for use
in connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off will hide your location
from everyone except 911.
Turning Location on will allow the network to detect
Note
your position using GPS technology, making some
Sprint applications and services easier to use.
Turning Location off will disable the GPS location
function for all purposes except 911, but will not hide
your general location based on the cell site serving
your call. No application or service may use your
location without your request or permission.
GPS-enhanced 911 is not available in all areas.
To enable your phone’s Location feature:
1. Press Menu > Settings > More... > Location. (The
Location disclaimer will be displayed.)
2. Read the disclaimer and press .
3. Select On or Off and press .
Page 57
When the Location feature is on, your phone’s standby
screen will display the icon. When Location is
turned off, the icon will be displayed.
Messaging Settings
Staying connected to your friends and family has never
been easier. With your phone’s advanced messaging
capabilities, you can send and receive many different
kinds of text messages without placing a voice call.
(For more information, see “Accessing Messaging” on
page 104.)
Messaging settings make text messaging easier by
letting you decide how you would like to be notified of
new messages, create a signature with each sent
message, and create your own preset messages.
Setting Message Notification
When you receive a message, your phone notifies you
by displaying an icon on your display screen. You can
also choose to be notified with a message notification
on your display screen.
1. Press Menu > Settings > Messaging > Notification.
2. Select Message & Icon or Icon only and press .
To access the Messaging Settings menu, you can
Tip
Menu > Messaging > Settings.
also press
Setting Message Reminders
When new messages arrive, you can choose to ignore
them and set the phone to periodically remind you of
them by playing an audible alert at a set interval.
To hear a reminder alert for unread messages:
1. Press Menu > Settings > Messaging > Message
Reminder.
2. Select Off, Once, or Every 2 min and press .
Deleting Old Messages
Delete messages you have read whenever you like, or
have your phone delete them automatically for you.
To automatically delete read messages:
1. Press Menu > Settings > Messaging > Auto-Delete.
2. Select Yes or No and press .
Section 2B. Settings43
Settings
Page 58
Adding a Customized Signature
Add a customized signature to each message you
send.
1. Press Menu > Settings > Messaging > Signature > On.
2. Read the onscreen message, select On and press
. (If you do not wish to attach a signature to
your outgoing messages, select
Off.)
3. Enter a signature and press . (See “Entering
Text” on page 29.)
Managing Preset Messages
Your phone is loaded with 10 preset messages to help
make sending text messages easier. Customize or
delete these messages, such as “Where are you?,”
“Let’s get lunch,” and “Meet me at” to suit your needs,
or add your own messages to the list.
To edit or delete a preset message:
1. Press Menu > Settings > Messaging > Pre-set Message.
(The list of preset messages will be displayed.)
44Section 2B. Settings
2. Highlight the message and press Edit (left softkey)
to edit the message (see “Entering Text” on
page 29), and press .
– or –
Options (right softkey) > Erase to delete the
Press
message. (Select
messages.)
To add a new preset message:
Erase All to delete all current
1. Press Menu > Settings > Messaging > Pre-set Message.
(The list of preset messages will be displayed.)
2. To add a new message, select an empty message
location, and press
New.
Options (right softkey) > Add
3. Enter your message (see “Entering Text” on
page 29), and press . (Your new message will
be added to the beginning of the list.)
Other Text Message Settings
These Text Message settings allow you to configure the
options associated with a text message sent from your
phone. These options include:
Page 59
䡲 Save in Outbox - allows you to save a copy of a sent
message in your outbox.
䡲 Priority - allows you to set a priority level of Normal
or Urgent for text messages.
䡲 Callback Number - allows you to set the callback
number for the recipient to view when receiving a
text message.
䡲 Draft Alert - allows you to set an alert when your
message has been stored as a draft.
To save new messages in the outbox:
1. Press Menu > Settings > Messaging > Save in Outbox.
2. Select Yes or No and press .
To set the priority level:
1. Press Menu > Settings > Messaging > Priority.
2. Select Normal or Urgent and press .
To activate a Callback Number:
1. Press Menu > Settings > Messaging > Callback Number.
2. Select None, <current number>, or Other and
press .
To set the draft alert:
1. Press Menu > Settings > Messaging > Draft Alert.
2. Select On or Off and press .
VoiceSMS Options
These settings allow you to configure the settings that
are used when sending SMS Voice messages to
others. These options include:
䡲 Speakerphone - allows you to turn the
speakerphone on or off for recording SMS Voice
messages.
䡲 From Name - allows you to enter the name that will
be displayed to the recipient of an SMS Voice
message.
To turn speakerphone On or Off:
1. Press Menu > Messaging > Settings > VoiceSMS Options
> Speakerphone.
2. Select On or Off and press .
Section 2B. Settings45
Settings
Page 60
To enter the from name:
1. Press Menu > Messaging > Settings > VoiceSMS Options
> From Name.
2. Enter the desired name using the keypad and
press
or select Done (left softkey).
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Notepad, and Voice Memos,
when you are in an airplane or in any other area where
making or receiving calls or data is prohibited. When
you set your phone to Airplane Mode, it cannot send or
receive any calls or access online information.
1. Press Menu > Settings > More... > Airplane Mode.
2. Read the disclaimer and press .
3. Select On or Off and press .
While in Airplane Mode, your phone’s standby screen
will display “Phone off.”
46Section 2B. Settings
TTY Use With Sprint Service
A TTY (teletypewriter, also known as a TDD or Text
Telephone) is a telecommunications device that allows
people who are deaf, hard of hearing, or who have
speech or language disabilities, to communicate by
telephone.
Your phone is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it supports digital wireless transmission.
Your phone and TTY device will connect via a special
cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the
connector cable.
When establishing your Sprint service, please call
Sprint Customer Service via the state
Telecommunications Relay Service (TRS) by first
dialing
with this number:
3. Select TTY OFF, TTY + Hear, TTY+ Talk, or TTY Full and
press .
In TTY Mode, your phone will display the TTY access
Note
icon.
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be
impaired.
WARNING
911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering
points (PSAPs), rendering some
communications unintelligible. The problem
encountered appears related to TTY
equipment or software used by PSAPs. This
matter has been brought to the attention of
the FCC, and the wireless industry and the
PSAP community are currently working to
resolve this.
Section 2B. Settings47
Settings
Page 62
Phone Setup Options
Shortcuts
Your phone offers you the option of assigning shortcuts
to favorite or often-used functions. Pressing the
navigation key to the assigned direction in standby
mode will launch your personally designated shortcuts.
1. Press Menu > Settings > More... > Navigation Keys.
2. Select a navigation key and press .
3. Using the navigation key or your keypad, select a
shortcut and press . (If there are additional
levels available, press before selecting your
shortcut.)
4. Press to return to standby mode.
Call Answer Mode
Select how to answer incoming calls on your phone:
whether you want to be required to press , to press
any number key, or simply to open the phone.
䡲 Any key to allow an incoming call to be answered
by pressing any key except or
key).
䡲 Talk key to require to be pressed to answer all
incoming calls.
䡲 Flip open to allow an incoming call to be answered
by opening the phone.
Ignore (right soft
Auto Answer Mode
Set your phone to automatically pick up incoming calls
when connected to an optional hands-free car kit.
1. Press Menu > Settings > More... > Call Setup > Auto
Answer.
2. Select a Car-Kit/Headset option and press .
䡲 Yes to answer calls automatically when the phone
is connected to a hands-free car kit or a headset
(sold separately). Remember, your phone will
answer calls in Auto-Answer mode even if you
are not present.
䡲 No to disable Auto-Answer.
Page 63
Display Language
You can choose to display your phone’s onscreen
menus in English or in Spanish.
3. Enter the first five- or six-digit prefix in the Abbrev.
Dial field and then press .
䡲 To deactivate this feature, select Off during step 2
above.
To make an Abbreviated Dial call, see “Using
Tip
Abbreviated Dialing” on page 27.
This setting does not apply to 911 or Sprint 411.
Note
Section 2B. Settings49
Settings
Page 64
Section 2C
Accessing the Security Menu
Security
⽧ Accessing the Security Menu (page 50)
⽧ Using Your Phone’s Lock Feature (page 50)
⽧ Using Special Numbers (page 52)
⽧ Erasing Phone Content (page 52)
⽧ Resetting Your Phone (page 54)
⽧ Security Features for Data Services (page 54)
By using the security settings on your phone, you receive peace
of mind without sacrificing flexibility. This section will
familiarize you with your phone’s security settings. With
several options available, you can customize your
phone to meet your personal needs.
50Section 2C. Security
All of your phone’s security settings are available
through the Security menu. You must enter your lock
code to view the Security menu.
1. Press Menu > Settings > More...> Security.
2. Enter your lock code to display the Security menu.
If you can’t recall your lock code, try using the last
Tip
four digits of your wireless phone number. If this
doesn’t work, call Sprint Customer Service at
1-888-211-4727.
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive
incoming calls or make calls to 911, Sprint Customer
Service, or special numbers. (See “Using Special
Numbers” on page 52.)
Page 65
1. Press Menu > Settings > More... > Restrict and Lock >
Lock my Pho ne. (To set your phone to lock the next
time it is turned on, select
On Power Up.)
Unlocking Your Phone
1. From standby mode, press to display the User
Lock screen.
2. Enter your lock code.
Changing the Lock Code
1. Press Menu > Settings > More...> Security and enter
your lock code.
2. Select Change Lock Code.
3. Enter your new code and press Next (left softkey).
4. Re-enter your new lock code and press Done
(left softkey).
Calling in Lock Mode
You can place calls to 911 and to your special
numbers when in lock mode. (For information on
special numbers, see “Using Special Numbers” on
page 52.)
䊳 To call an emergency number, special number, or
Sprint Customer Service, enter the phone number
and press .
Lock Services
This setting allows you to lock voice call functions and
data services. When you enable Lock Services, you will
be unable to make new calls (excluding emergency
numbers) or to access the data services until the lock
has been disabled in the Security menu.
Locking Voice Services
1. Press Menu > Settings > More... > Restrict and Lock.
2. Select Voice and press .
3. Enter your user lock code.
Section 2C. Security51
Security
Page 66
4.
Select Lock and press .
5. Select Lock and press .
To restrict voice calls:
1. Press Menu > Settings > More... > Restrict and Lock.
2. Select Voic e and press .
3. Enter your user lock code.
4. Select Restrict and press .
5. Select Outgoing Call and press .
6. Select Allow all, Contacts only, or Special #only and
press .
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call
and receive calls from special numbers even if your
phone is locked.
You can save up to 10 special numbers in addition to
your Contacts entries (the same number may be in
both directories).
52Section 2C. Security
To add or replace a special number:
1. Press Menu > Settings > More...> Security and enter
your lock code.
2. Select Special Numbers.
3. Select a location (1 - 3) for your entry and press
.
4. Enter the number and press .
There are no speed dial options associated with
Note
special numbers.
Erasing Phone Content
Use the Security menu to quickly erase all the content
you have created or stored in your phone.
1. Press Menu > Settings > More... > Security and enter
your lock code.
2. Select Erase/Reset.
Page 67
3. Select an option and press .
䡲 Erase Web Cookies to erase all web tracking
cookies.
䡲 Erase Web History to erase the history of your
recently visited web sites.
䡲 Erase Web Cache to erase any temporarily
downloaded web files.
䡲 Erase Contacts to erase the contents of your
Contacts list.
䡲 Erase My Content to erase all the content you have
downloaded to your phone.
䡲 Erase Message to erase all stored messages.
䡲 Reset All Settings to reset the phone to its default
settings, but keep any current data on the phone.
䡲 Reset Phone to reset the phone to its factory
settings and erase all data.
4. Select Yes to confirm the deletion and press .
Resetting Your Phone Settings
Resetting the default settings restores all the default
settings to your phone without deleting any data you
have entered, such as entries to your Contacts list.
1. Press Menu > Settings > More... > Security and enter
your lock code.
2. Select Erase/Reset > Reset All Settings.
3. Read the disclaimer, select Yes , and press .
4. Select Yes again and press to confirm.
Section 2C. Security53
Security
Page 68
Resetting Your Phone
Security Features for Data Services
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. The
Contacts, History, Scheduler, and Messaging are not
affected.
WARNING
Resetting your phone deletes all files that you
have previously downloaded.
1. Press Menu > Settings > More... > Security and enter
your lock code.
2. Select Erase/Reset > Reset Phone.
3. Read the disclaimer, select Yes , and press .
4. You will be asked to confirm resetting the phone. If
you are then sure you want all data erased and the
phone reset to its factory default state, select
and press .
54Section 2C. Security
Yes ,
Enabling and Disabling Data Services
You can disable data services without turning off your
phone; however, you will not have access to all data
services, including Web and messaging. Disabling
data services will avoid any charges associated with
these services. While signed out, you can still place or
receive phone calls, check voicemail, and use other
voice services. You may enable data services again at
any time.
To disable data services:
1. Press Menu > Settings > More... > Data > Off Data.
(A message is displayed.)
2. Select Next > Disable Data and press to confirm
that you want to sign out and deactivate data.
Page 69
To enable data services:
1. Press Menu > Settings > More... > Data > On Data.
(A message is displayed.)
2. Select Yes and press to enable data service
and connect to the network.
Security
Section 2C. Security55
Page 70
Section 2D
Understanding Roaming
Roaming
⽧ Understanding Roaming (page 56)
⽧ Setting Your Phone’s Roam Mode (page 57)
⽧ Using Call Guard (page 58)
⽧ Using Data Roam Guard (page 59)
Roaming is the ability to make or receive calls when you’re off
the Sprint National Network. Your new dual band M220 by
Samsung
you to roam on other 1900 and 800 MHz digital
networks where we’ve implemented roaming
agreements with other carriers. This section explains
how roaming works as well as special features that let
you manage your roaming experience.
56Section 2D. Roaming
®
works anywhere on the network and allows
Recognizing the Roaming Icon on the Display
Screen
Your phone’s display screen always lets you know
when you’re off the Sprint National Network. Anytime
you are roaming, the phone displays the roaming icon
().
Remember, when you are using your phone off the
Tip
Sprint National Network, always dial numbers using
11 digits (1 + area code + number).
Page 71
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call
quality and security will be similar to the quality you
receive when making calls on the Sprint National
Network. However, you may not be able to access
certain features, such as data services, depending on
the available network.
If you’re on a call when you leave the Sprint National
Note
Network, your call is dropped. If your call is dropped
in an area where you think Sprint service is available,
turn your phone off and on again to reconnect to the
network.
Checking for Voicemail Messages While
Roaming
When you are roaming off the Sprint National Network,
you may not receive on-phone notification of new
voicemail messages. Callers can still leave messages,
but you will need to periodically check your voicemail
for new messages if you are in a roaming service area
for an extended period of time.
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, press
.
3. Enter your passcode at the prompt and follow the
voice prompts.
When you return to the Sprint National Network,
voicemail notification will resume as normal.
Setting Your Phone’s Roam Mode
Your phone allows you to control your roaming
capabilities. By using the Roaming menu option, you
can determine which signals your phone accepts.
Choose from two different settings on your dual-band
phone to control your roaming experience.
1. Press Menu > Settings > More... > Roaming > Set Mode.
2. Select an option and press .
䡲 Automatic to seek service on the Sprint National
Network. When Sprint service is unavailable, the
phone searches for an alternate system.
Section 2D. Roaming57
Roaming
Page 72
䡲 Sprint Only to access the Nationwide Sprint PCS
Network only and prevent roaming on other
networks.
Using Call Guard
Your phone has two ways of alerting you when you are
roaming off the Sprint National Network: the onscreen
roaming icon and Call Guard. Call Guard makes it easy
to manage your roaming by requiring an extra step
before you can place or answer a roaming call. (This
additional step is not required when you make or
receive calls while on the Sprint National Network.)
Voice dialing and speed dialing are not available
when you are roaming with Call Guard enabled.
58Section 2D. Roaming
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the
seven-digit number and press .
2. Press to confirm the Roaming rate notification
and complete the call.
To answer incoming roaming calls with Call Guard on:
1. Press . (A message will be displayed notifying
you that roaming charges will apply.)
2. Press Answer (left softkey).
If the Call Guard feature is set to On, you need to take
Note
extra steps to make and receive roaming calls.
Page 73
Using Data Roam Guard
Depending on service availability and roaming
agreements, your phone may be able to access data
services while roaming on certain digital systems. You
can set your phone to alert you when you are roaming
off the Sprint National Network and try to use data
services such as messaging.
Data Roam Guard is turned off by default on your
Note
phone.
To set your Data Roam Guard notification:
1. Press Menu > Settings > More... > Roaming > Data
Roaming.
2. Select an option and press .
䡲 Default sets your phone’s Data Roam Guard
feature on and you are notified with a prompt.
䡲 Always Ask sets your phone’s Data Roam Guard
feature on. You will see a prompt and will be
required to respond anytime you access data
services while roaming.
䡲 Never Ask turns your phone’s Data Roam Guard
feature off. You will not be notified of your roaming
status when accessing data services.
To use data services when Data Roam Guard is active:
䊳 When a pop-up notification appears informing you
that data roam charges may apply, press
Roam (left
softkey) to connect.
Section 2D. Roaming59
Roaming
Page 74
Section 2E
Viewing Call History
Call History
⽧ Viewing Call History (page 60)
⽧ Call History Options (page 61)
⽧ Making a Call From the Call History (page 61)
⽧ Saving a Phone Number From Call History (page 62)
⽧ Prepending a Phone Number From Call History (page 62)
⽧ Erasing Call History (page 63)
Call History keeps track of incoming calls, outgoing calls, and
missed calls. This section guides you through accessing
and making the most of your History.
60Section 2E. Call History
Call History is a list of the last 150 phone numbers (or
Contacts entries) for calls you placed, accepted, or
missed. Call History makes redialing a number fast and
easy. It is continually updated as new numbers are
added to the beginning of the list and the oldest entries
are removed from the bottom of the list.
Each entry contains the phone number (if it is
available) and Contacts entry name (if the phone
number is in your Contacts). Duplicate calls (same
number and type of call) may only appear once on the
list.
1. Press Menu > Call History.
2. Select an entry and press .
History records only calls that occur while the phone
Note
is turned on. If a call is received while your phone is
turned off, it will not be included in the phone’s
history.
If you return a call from the voicemail menu, it will not
be included in your phone’s history.
Page 75
Call History Options
Making a Call From the Call History
Select a Call History entry and press to display the
date and time of the call, the phone number (if
available), and the caller’s name (if the number is
already in your Contacts). Press
Options (right softkey)
to display the following options:
䢇 Save Contact to save the number if it is not already in
your Contacts. (See “Saving a Phone Number From
Call History” on page 62.)
䢇 Delete to delete the entry.
䢇 Delete All to delete all History entries.
You can also view the next History entry by pressing
Tip
the navigation key right or view the previous entry by
pressing the navigation key left.
1. Press Menu > Call Histor y.
2. Select an entry and press .
You cannot make calls from History to entries
Note
identified as
No ID, Unknown or Restricted.
Section 2E. Call History61
Call History
Page 76
Saving a Phone Number From
Call History
Your phone can store up to 500 Contacts entries.
Contacts entries can store up to a total of five phone
numbers, and each entry’s name can contain 20
characters.
1. Select a Call History entry and press Options
(right softkey)
2. Select New Entry to create a new Contacts entry for
the number or
an existing entry.
3. Select a label (such as Mobile, Home, Office, Pa ger,
or
Others) and press .
4. Use the keypad to type in the new entry name and
press .
– or –
Select an existing Contacts entry and press .
5. Make any other selection or entries for this new
Contact.
62Section 2E. Call History
> Save Contact.
Existing Entry to save the number to
6. Press Done (left softkey) to save the new entry to
your Contacts list and exit.
After you have saved the number, the new Contacts
entry is displayed. (See “Contacts Entry Options” on
page 67.)
You cannot save phone numbers already in your
Note
Contacts or from calls identified as
Restricted.
No ID or
Prepending a Phone Number From
Call History
If you need to make a call from the Call History and you
are outside your local area code, you can add the
appropriate prefix by prepending the number.
1. Select a Call History entry and press .
2. Press Options (right softkey) > Prepend.
3. Enter the prefix and press to call the number.
Page 77
Erasing Call History
To erase individual Call History entries, see “Call
History Options” on page 61.
To erase a specific Call History entry:
1. Press Menu > Call History.
2. Highlight an entry and press Options (right softkey)
> Delete.
3. If you are certain you want to erase the entry, select
Yes .
– or –
No to return to the previous menu.
Select
To erase all Call History entries:
1. Press Menu > Call Histor y.
2. Highlight an entry and press Options (right softkey)
> Delete All.
3. If you are certain you want to erase all Call History
entries, select
– or –
Select
Yes .
No to return to the previous menu.
Section 2E. Call History63
Call History
Page 78
Section 2F
Adding a New Contacts Entry
Contacts
⽧ Adding a New Contacts Entry (page 64)
⽧ Finding Contacts Entries (page 65)
⽧ Contacts Entry Options (page 67)
⽧ Adding a Phone Number to a Contacts Entry (page 67)
⽧ Editing a Contacts Entry’s Phone Number (page 68)
⽧ Erasing a Contact (page 68)
⽧ Assigning Speed Dial Numbers (page 68)
⽧ Editing a Contacts Entry (page 69)
⽧ Selecting a Ringer Type for an Entry (page 70)
⽧ Dialing Sprint Services (page 70)
⽧ Wireless Backup (page 71)
Your phone’s Contacts list helps you stay in touch with family,
friends, and colleagues by keeping track of all their contact
information. This section explains how to use your
phone’s Contacts list.
64Section 2F. Contacts
Your phone can store up to 500 Contacts entries.
Contacts entries can store up to a total of five phone
numbers, and each entry’s name can contain 20
characters.
1. Press Menu > Contacts > Add New.
2. Enter a name for the new entry and press the
navigation key down. (See “Entering Text” on
page 29.)
3. Enter the phone number for the entry and
press .
Shortcut
Enter the phone number in standby mode
Save (left softkey). Proceed with
and press
steps 4–5.
4. Select a label for the entry (Mobile, Home, Office,
Pager, or Others) and press .
5. Press Done (left softkey).
Page 79
After you have saved the number, the new Contacts
entry is displayed. (See “Contacts Entry Options” on
page 67.)
ICE – In Case of Emergency
Tip
To make it easier for emergency personnel to identify
important contacts, you can list your local
emergency contacts under “ICE” in your phone’s
Contacts list. For example, if your mother is your
primary emergency contact, list her as “
your Contacts list. To list more than one emergency
contact, use “ICE1–___,” “ICE2–___,” etc.
ICE–Mom” in
Finding Contacts Entries
There are several ways to display your Contacts entries:
by name, by speed dial number, by group, and by
voice dial tags. Follow the steps outlined in the sections
below to display entries from the Contacts menu.
Finding Contacts by Name
1. Press Menu > Contacts.
– or –
Contacts (right softkey).
Press
2. Scroll through all the entries.
– or –
Within the
Find field, enter the first letter of a name
or part of a name (such as “Dav” for “Dave”). (The
more letters you enter, the more your search
narrows.)
3. To display the details for an entry, select it and
press .
4. To dial the entry’s default phone number,
press .
– or –
To display additional Contacts entries, press the
navigation key () left or right.
Shortcut
From standby mode, press the right softkey to
display the
Find feature.
Section 2F. Contacts65
Contacts
Page 80
Finding Speed Dial Numbers
1. Press Menu > Contacts.
2. Highlight Add New and press Options (right softkey)
> Settings > Speed Dial.
3. Scroll through speed dial entries. Speed dial
numbers are displayed in numeric order.
– or –
Enter the number of a speed dial location using
your keypad.
Speed Dial location 1 is reserved for voicemail
Note
access.
4. To display the details of an entry, highlight it and
press .
5. To dial the entry’s default phone number,
press .
– or –
To display additional Contacts entries, press the
navigation key left or right.
66Section 2F. Contacts
Finding Group Entries
1. Press Menu > Contacts.
2. Highlight Add New and press Options (right softkey)
> Settings > Group.
3. Scroll through the group titles.
4. To display entries belonging to a group, select the
group and press .
5. To dial the entry’s default phone number, select the
entry and press .
– or –
To display additional Contacts entries, press the
navigation key left or right.
Page 81
Contacts Entry Options
To access a Contacts entry’s options, highlight the
entry and press
Select an option and press .
䢇 [Contact Image] to edit the image associated with the
contact entry.
䢇 [Contact Name] to edit the contact entry name.
䢇 [Current number] to edit the entry phone number. (See
“Editing a Contacts Entry’s Phone Number” on
page 68.)
䢇 [Add number] to add a phone number to the entry.
(See “Adding a Phone Number to a Contacts Entry”
on page 67.)
䢇 [Email] to add an email address to the entry.
䢇 [URL] to add a Web site’s URL to the entry.
䢇 [Nickname] to add a nickname to the entry.
䢇 [Memo] to add a note, street address, or other
information.
䢇 [Default Ringer] to assign a preprogrammed or
downloaded ringer.
Options (right softkey) > Edit.
You can view the next entry by pressing the
Tip
navigation key right or view the previous entry by
pressing the navigation key left.
Adding a Phone Number to a
Contacts Entry
1. Highlight a Contacts entry. (See “Finding Contacts
Entries” on page 65.)
2. Select Options > Edit > <Add number>.
3. Enter the new phone number and press .
4. Select a label for the entry (Mobile, Home, Office,
Pager, or Others) and press .
5. Press Done (left softkey) to save the new number.
Section 2F. Contacts67
Contacts
Page 82
Editing a Contacts Entry’s Phone
Number
1. Highlight a Contacts entry. (See page 65.)
2. Press Options > Edit, select an existing number, and
then press .
3. Press to clear one digit at a time, or press and
hold to erase the entire number.
4. Re-enter or edit the number and press .
5. After editing the number, press Options
(right softkey) > Set # Type.
6. Select a new label for the number and press .
7. Press Done (left softkey) to save the number.
Erasing a Contact
1. Highlight a Contacts entry. (See page 65.)
2. Press Options > Erase.
3. Select Ye s and press .
68Section 2F. Contacts
Assigning Speed Dial Numbers
Your phone can store up to 99 phone numbers in
speed dial locations. (For details on how to make calls
using speed dial numbers, see “Using Speed Dialing”
on page 28.)
You can assign speed dial numbers when you add a
new Contacts entry, when you add a new phone
number to an existing entry, or when you edit an
existing number.
To assign a speed dial number to a new phone number:
1. Add a phone number to a new or an existing
Contacts entry. (See “Adding a New Contacts
Entry” on page 64 or “Adding a Phone Number to
a Contacts Entry” on page 67.)
2. Highlight the recently added number and press
Options (right softkey) > Settings > Set Speed Dial.
3. Select an available (unassigned) speed dial
location and press
confirmation is displayed.)
Assign (left softkey). (A
Page 83
4. Highlight the entry again and press Ok (left
softkey). (If your entry contains more than one
number, select the number and press
softkey).
Assign (left
5. Press to return to the Contacts menu.
To assign a speed dial number to an existing phone
number:
1. Highlight a Contacts entry. (See “Finding Contacts
Entries” on page 65.)
2. Press Options > Edit to display the Edit Entry menu.
3. Select a phone number and press Options (right
softkey)
> Set Speed Dial.
4. Select an available speed dial location (or enter a
location using your keypad) and press
(left softkey) or press . (The new speed dial
entry is then assigned.)
Assign
5. Press Done (left softkey) to save the updates and
return to the Contacts menu.
If you attempt to assign an already in-use speed dial
Note
location to a new phone number, a message will
appear asking if you wish to replace the existing
speed dial assignment. Press
location to the new phone number and delete the
previous speed dial assignment.
Yes to assign the
Editing a Contacts Entry
1. Highlight a Contacts entry.
2. Press Options > Edit to display the Edit Entry menu.
3. Select the information field you wish to edit (Name,
Ringer, etc.) and press .
4. Add or edit the information and press .
5. Press Done (left softkey) to save your changes.
Section 2F. Contacts69
Contacts
Page 84
Selecting a Ringer Type for an Entry
Dialing Sprint Services
Assign a ringer type to a Contacts entry so you can
identify the caller by the ringer type. (See “Ringer
Types” on page 35.)
1. Highlight a Contacts entry.
2. Press Options > Edit to display the Edit Entry menu.
3. Select the current ring type and press to
display the Ringer Type menu.
4. Select a ringer menu, such as Default, Ring Tones,
Melodies, or My Content for downloaded ringers.
5. Scroll through available ringers. (When you
highlight a ringer type, a sample ringer will sound.)
6. Select a ringer and press .
7. Press Done (left softkey) to save the new ringer
type.
70Section 2F. Contacts
Your Contacts list is preprogrammed with contact
numbers for various Sprint services.
To dial a service from your Contacts:
1. Press Menu > Contacts.
2. Highlight Add New and press Options (right softkey)>
Settings > Services and select an available service,
such as
Account Info, Customer Ser vice, Dir Assist
(Sprint 411),
Sprint Operator, or Sprint Voice Command.
To dial a service from standby mode using your keypad:
This feature allows you to back up all of your contacts
to the Sprint Web site and restore them if your phone is
lost, stolen, damaged, or replaced.
To use the wireless backup service, you are required
Tip
to activate the service from your phone.
To subscribe to the wireless backup service, you will
need to purchase a license to use the service through
your phone’s browser. The license expires after a set
period of time and must be renewed regularly. As part
of the initial subscription process, a random wireless
backup password is generated. The randomly
generated password will be sent to your phone as an
SMS text message. (
subscription process. If you are already subscribed to
wireless backup service,
Menu> Settings > More... > Wireless Backup >
Learn More. When the service is available, you can
also select
troubleshooting guide.
72Section 2F. Contacts
Troubleshoot to display the
Page 87
Section 2G
Using Your Phone’s Scheduler
Scheduler and Tools
⽧ Using Your Phone’s Scheduler (page 73)
⽧ Using Your Phone’s Alarm Clock (page 75)
⽧ Using Your Phone’s Memo Pad (page 76)
⽧ Using the Calculator (page 77)
⽧ Task List (page 77)
⽧ Countdown (page 78)
⽧ Using the World Time (page 78)
⽧ Updating Phone Software (page 79)
⽧ Updating the PRL (page 79)
Your phone is equipped with several personal information
management features that help you manage your busy lifestyle.
This section shows you how to use these features to
turn your phone into a time management planner that
helps you keep up with your contacts, schedules, and
commitments.
Adding an Event to the Scheduler
Your Scheduler helps you organize your time and
reminds you of important events.
1. Press Menu > Tools > Scheduler.
2. Select the day to which you would like to add an
event and press
Press the navigation key up or down to scroll by
Tip
week through the Scheduler or (*) and (#) to scroll
by year.
3. Enter the event title and press Next (left softkey).
(See “Entering Text” on page 29.)
4. Select a time for the event by highlighting the time
field and pressing .
䡲 Using your keypad or navigation key, set the start
and end times for the event and press .
䡲 Change to the AM/PM entry by highlighting it and
pressing
Options (right softkey) > Add New.
for AM and for PM.
Section 2G. Scheduler and Tools73
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5.
Select an alarm time for the event by highlighting
the alarm field and pressing .
䡲 Select No Alarm, On Time, 10min before, 30min before,
or
1 Hr before and press .
6. Press Done (left softkey) to save the event.
Event Alert Menu
When your phone is turned on and you have an event
alarm scheduled, your phone alerts you and displays
the event summary. There are several ways your phone
alerts you to scheduled events:
䢇 By playing the assigned ringer type.
䢇 By illuminating the backlight.
䢇 By flashing the LED on the front of the outer LCD.
To silence the alarm and reset the schedule, press .
To view additional options, press the appropriate
softkey:
䢇 Snooze (left softkey) silences the alarm and
schedules it to replay again in 10 minutes.
74Section 2G. Scheduler and Tools
Viewing Events
1. Press Menu > Tools > Scheduler.
2. Select the day for which you would like to view
events and press . (If you have events
scheduled for the selected day, they will be listed
in chronological order.)
In the scheduler view, days with events scheduled
Tip
are underlined.
3. To display an event’s details, highlight it and
press .
Going to Today’s Scheduler Menu
䊳 Press Menu > Tools > Today.
Editing an Event
1. Press Menu > Tools > Scheduler.
2. Select the day containing the previously created
event and press . (Days containing an event are
indicated within a red box.)
3. Highlight the event from the list and press .
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4. Press Options (right softkey) > Edit. Follow the
onscreen procedures to alter any of the previously
configured fields. See “Adding an Event to the
Scheduler” on page 73.
Erasing a Day’s Events
1. Press Menu > Tools > Scheduler.
2. Select the day for which you would like to erase.
In the scheduler view, days with events scheduled
Tip
are underlined.
3. Press Options > Erase All. (An alert will be displayed
notifying you that you are about to erase all events.)
4. Select Yes or No.
If the day for which you are erasing events contains a
Note
repeating event, you will receive the following
prompt: “This is a recurring event <event name>.”
Erase this to erase a single occurrence, Erase
Select
all to erase all occurrences of the event, or Cancel to
cancel the deletion of the repeating event.
Erasing a Single Event
1. Press Menu > Tools > Scheduler.
2. Select the day for which you would like to erase
and press .
3. Select an event from the list and press Options >
Erase.
Using Your Phone’s Alarm Clock
Your phone comes with a built-in alarm clock that has
multiple alarm capabilities.
1. Press Menu > Tools > Alarm Clock.
2. Select Alarm #1, Alarm #2, or Alarm #3 and
press .
3. Turn the alarm on or off by selecting the activation
field and pressing
䡲 Select On or Off and press .
Section 2G. Scheduler and Tools75
.
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4.
Select a time for the alarm by selecting the Time
field and pressing .
䡲 Using your keypad and/or navigation key, set the
alarm time and press .
䡲 Change to the AM/PM entry by highlighting it and
pressing
for AM and for PM.
5. Select a ringer type for the alarm by selecting the
Ringer Type field and pressing .
6. Select a repeating status for the alarm by selecting
the repeat field and pressing .
䡲 Highlight Daily, Once, Mon to Fri, or Sat&Sun and
press .
76Section 2G. Scheduler and Tools
Using Your Phone’s Memo Pad
Your phone comes with a memo pad that you can use
to compose and store reminders and notes to help
keep you organized.
To compose a note:
1. Press Menu > Tools > Memo Pad > Options > Add New.
If there are no memos saved, the New Memo screen
Note
is automatically displayed.
2. Type your note using the keypad and press .
(See “Entering Text” on page 29.)
To r ead a sa ved not e:
1. Press Menu > Tools > Memo Pad.
2. Select a note and press .
To edit a note:
1. Press Menu > Tools > Memo Pad.
2. Select a note and press .
3. Press Options (right softkey) > Edit.
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4. Press to erase a single character. Press and
hold to erase an entire word.
5. Type your note using the keypad and press .
(See “Entering Text” on page 29.)
To delete saved notes:
1. Press Menu > Tools > Memo Pad.
2. Select a note and press .
3. Press Options (right softkey) > Erase.
Using the Calculator
Your phone comes with a built-in calculator.
1. Press Menu > Tools > Calculator.
2. Enter numbers using your keypad.
䡲 Press to enter decimal points.
䡲 Press to change the sign from positive to
negative.
䡲 Press Clear (right softkey) to clear all numbers.
3. Press for the total.
Task List
This option allows you to manage daily tasks that
include dates, times, and priority levels.
1. Press Menu > Tools > Task List.
If there are no tasks saved, the New Task screen is
Note
automatically displayed.
2. Press Options (right softkey) > Add New.
3. Enter the task name using the keypad and
press .
4. Select a due time by highlighting the Due Time field.
䡲 Using your keypad and/or navigation key, set the
alarm time and press .
䡲 Change to the AM/PM entry by highlighting it and
pressing
5. Select a due date by highlighting the Due Date field.
䡲 Using your keypad and/or navigation key, set the
date and press .
for AM and for PM.
Section 2G. Scheduler and Tools77
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Page 92
6.
Select a priority level by highlighting the Priority
field.
䡲 Press the navigation key left or right to select Low
or
High.
7. Press Done (left softkey) to save and exit.
Countdown
This option allows you to enter a timer that counts
down to an event based on a date and time specified.
1. Press Menu > Tools > Countdown.
If there are no countdowns saved, the New
Note
Countdown
2. Press Options (right softkey) > Add New.
3. Enter the countdown name using the keypad and
press .
78Section 2G. Scheduler and Tools
screen is automatically displayed.
4. Select a time by highlighting the Input Time field.
䡲 Using your keypad and/or navigation key, enter
the time of the countdown and press .
䡲 Change to the AM/PM entry by highlighting it and
pressing
for AM and for PM.
5. Select a date by highlighting the Input Date field.
䡲 Using the keypad, enter the date of the
countdown.
6. Press Done (left softkey) to save and exit.
Using the World Time
To view the time in over 24 different locations:
1. Press Menu > Tools > World Time.
2. Press the navigation key left or right to scroll
through different cities and time zones.
3. Press Options> DST Setting to turn daylight saving
time on or off.
Page 93
Updating Phone Software
The update phone option allows you to download and
update the software in your phone automatically. Only
the internal software is updated; no Contacts entries or
other information saved to your phone will be deleted.
1. Press Menu>Tools> Update Phone > Update
Firmware
.
2. Follow the onscreen instructions.
Updating the PRL
This option allows you to download and update the
PRL (preferred roaming list) automatically.
1. Press Menu>Tools> Update Phone > Update PRL
2. Follow the onscreen instructions.
.
Scheduler/Tools
Section 2G. Scheduler and Tools79
Page 94
Section 2H
Voice Services
⽧ Using Automatic Speech Recognition (ASR) (page 80)
⽧ Send a Voice SMS Message (page 82)
⽧ Look Up a Contacts Entry (page 82)
⽧ Accessing Your Voicemail (page 83)
Your phone’s Voice Services let you place calls using your voice
and store voice reminders right on your phone. This section
includes easy-to-follow instructions for using voiceactivated dialing.
The Voice Service feature can be used to dial
Note
previously stored phone numbers (since the
application recognizes these saved names.)
80Section 2H. Voice Services
Using Automatic Speech
Recognition (ASR)
You can use a voice dial tag to automatically dial a
phone number in your Contacts. (A voice dial tag is a
command you record and use to place calls without
using the keypad.)
Making a Call Using Automatic Speech
Recognition
1. Press and hold .
2. Follow the voice prompts and recite the entry’s
voice dial tag into the microphone.
3. If the matching Contacts entry has more than one
number, say the name of the label associated to
the desired phone number.
Record voice dial tags in a quiet environment and
Tip
without the aid of an accessory (for example, a
headset or hands-free car kit).
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Tips for using Voice Dial:
䡲 Voice Dial works best in quieter environments.
䡲 When saying a name, speak at a normal speed
and say the name clearly. There is no need to
pause between the first name and last name.
Enabling or Disabling Digit Dial
Choice Lists
You can customize whether the Digit Dial feature
displays the list of top voice recognition choices or
automatically dials the first number, without displaying
a choice list.
call. For example, say “
number stored for the contact “
If the location recognized or the name does not have a
number stored in Contacts, your phone will play the
message “
previous screen.
If there are multiple matching contacts, the phone
prompts you with “
possible contacts. You can select a contact by saying it
or by using your keypad.
If there are multiple numbers stored for the contact, the
phone prompts you with “
a list of options. You can select an option by saying it or
by using your keypad.
No match found,” and then return you to the
John.” The phone dials the
John.”
Did you say?” and displays a list of
Which number?” and displays
Section 2H. Voice Services81
Voice Services
Page 96
Send a Voice SMS Message
Use a single voice command to launch messaging on
your phone and specify a recipient for the message.
To send an SMS Voice message:
1. Press and hold .
2. Say “Voice SMS.”
3. Enter either a mobile number or email address
and press .
䡲 If the number matching an existing Contacts
entry, select it.
4. Press Next (left softkey) to continue.
5. Begin recording your message, and when you
finish recording, press
䡲 To pause the recording process, press Pause
(right softkey).
䡲 To resume the recording, press Resume (right
softkey).
6. Press Send (left softkey).
82Section 2H. Voice Services
Done (left softkey).
7. Use your keypad to enter a name used to identify
yourself to the recipient and press
softkey). This will be added to the outgoing SMS
Voice message.
Done (left
Look Up a Contacts Entry
Look up and display contact information for any person
stored in your Contacts list by saying “
followed by the name.
1. Press and hold .
2. Say the name of the contact.
If you say only “
Contacts menu.
Contacts,” your phone takes you to the
Contacts,”
Page 97
Accessing Your Voicemail
Access your voicemail messages and settings quickly
and easily.
To access your voicemail:
1. Press and hold to activate voice recognition.
(The phone prompts you to say a voice
command.)
2. Wait for the beep and say “Voice Mail.”
3. Use your navigation key to highlight Call Voicemail
and press .
To clear your voicemail icon:
1. Press and hold to activate voice recognition.
(The phone prompts you to say a voice
command.)
2. Wait for the beep and say “Voice Mail.”
3. Use your navigation key to highlight Clear Envelope
and press .
Voice Services
Section 2H. Voice Services83
Page 98
Section 2I
Turning Bluetooth On and Off
Bluetooth
⽧ Turning Bluetooth On and Off (page 84)
⽧ Using the Bluetooth Settings Menu (page 85)
⽧ Bluetooth Profiles (page 85)
⽧ Pairing Bluetooth Devices (page 86)
Your phone features built-in Bluetooth technology, allowing you
to share information more easily than ever before. Bluetooth is
a short-range communications technology that allows
you to connect wirelessly to a number of Bluetooth
devices, such as headsets and hands-free car kits, and
Bluetooth-enabled handhelds, computers, printers, and
wireless phones. The Bluetooth communication range
is usually up to approximately 30 feet.
84Section 2I. Bluetooth
By default, your device’s Bluetooth feature is turned off.
Turning Bluetooth on makes your phone “discoverable”
by other in-range Bluetooth devices.
To turn Bluetooth on:
1. Press Menu > Bluetooth > On/Off.
2. Select On and press to enable Bluetooth.
To turn Bluetooth off:
1. Press Menu > Bluetooth > On/Off.
2. Select Off and press to disable Bluetooth.
Page 99
Bluetooth Status Indicators
The following icons show your Bluetooth connection
status at a glance:
– Bluetooth is hidden.
– Bluetooth is active and enabled.
– Bluetooth is connected to a device or
transferring data.
Using the Bluetooth Settings Menu
To access the Bluetooth Settings menu:
1. Press Menu > Bluetooth.
2. Set your Bluetooth options.
䡲 Select Visibility > Always Visible, Visible for 3 min, or
Hidden to set your Bluetooth visibility.
䡲 Select Device Name to rename your phone for
Bluetooth.
䡲 Select Device Info to display your phone’s
Bluetooth profiles and address.
䡲 Select Trusted Devices to display your phone’s
current list of external trusted Bluetooth devices.
Bluetooth
The Bluetooth Settings menu allows you to set up many
of the characteristics of your phone’s Bluetooth service,
including:
䢇 Entering or changing the name your phone uses for
Bluetooth communication
䢇 Setting your phone’s visibility (or “discoverability”) for
other Bluetooth devices
䢇 Displaying your phone’s Bluetooth address
Bluetooth Profiles
All of the Bluetooth settings you configure are stored in
your phone’s Bluetooth user profiles. You can use
different profiles for specific Bluetooth functions.
䢇 HSP: Headset Profile – This profile functions as a
wireless ear jack. When an incoming call is received,
the ringer can be heard through the headset instead
of through the phone. The call can then be received
by pushing a button. While using the phone, you can
Section 2I. Bluetooth85
Page 100
use the headset instead of the phone by pushing a
button on the headset, the same as inserting a jack
into the phone. Increase or decrease the volume by
using the volume key on the side of the phone.
䢇 HFP: Hands-Free Profile – This profile functions as a
wireless car kit. Incoming calls ring to the hands-free
headset or device. Calls can be received by pressing
a button on the headset or device. For dialing, four
functions are supported: recent call dial, voice dial,
speed dial, and number dial. Increase or decrease
the volume by using the volume key on the side of
the phone.
䢇 DUN: Dial-Up Network Profile – This profile functions as
a wireless data cable, connecting a computer or PDA
to a network through your phone.
䢇 OPP: Object Push Profile – This profile uses the Generic
Object Exchange profile services to send data
objects between devices and can be used to
exchange the My name card.
86Section 2I. Bluetooth
Pairing Bluetooth Devices
Paired Devices
The Bluetooth pairing process allows you to establish
trusted connections between your phone and another
Bluetooth device. When devices are paired, a passkey
is shared between devices, allowing for fast, secure
connections while bypassing the discovery and
authentication process.
Refer to the manufacturer’s documentation to obtain
Note
the passkey for any other devices. In most instances,
this passkey is ‘0000” or the last four digits of the
telephone number.
To pair your phone with another Bluetooth device:
1. Press Menu > Bluetooth > Trusted Devices > Add new >
Search. (Your phone will display a list of discovered
in-range Bluetooth devices.)
2. Select a device and press Add to list (left softkey).
3. Enter the passkey and press .
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