The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Using the slot provided, gently lift the cover off the phone.
Insert the battery, aligning the gold contacts on the battery with the gold contacts on
the phone, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
Get Started 1
2. Plug the USB cable into the Charger/Accessory Jack on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging
Head into an electrical outlet to charge your battery. Fully charging a battery may take
up to three hours.
Note: Your phone’s batt
run the setup application, set up voicemail, and make a call. You should fully charge the battery
as soon as possible.
4. Press and hold the Power/Lock Key to turn the phone on.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your P
ery should have enough charge to turn the phone on and find a signal,
hone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
Get Started 2
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, m
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727.
Note: Do not press the Power/Lock Key while the phone is being activated. Pressing the
Power/Lock Key cancels the activation process.
ake a phone call. If your phone is still not activated, visit
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the
Welcome screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has
been activated on your Sprint account.
During setup and activation, you may see Sprint Connections Optimizer notice. Read the notice
and tap I Agree to use Sprint Connections Optimizer, or tap Settings and uncheck option if you
do not wish to use the Sprint Connections Optimizer.
1. At the Welcome screen, follow the onscreen instructions to complete setup for each
topic. Tap Next, or the right arrow, to move through the steps. You can skip topics to
continue to the next one.
Language: Choose the default language for your phone’s operation, and then tap
Next.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data
services. Tap a Wi-Fi access point, or tap Next to continue setup using your phone’s
connection to the network.
Date and time: By default, your phone uses the date and time provided by the
wireless network. Configure options, or tap Next to use the defaults and continue.
Get Started 3
Samsung account: Your Samsung account is used with some apps and features.
Tap Sign in to sign in to your Samsung account, or tap Create new account to sign
up for a new Samsung account.
Got Google?: Complete the steps to sign in to your current Google account, or sign
up for a new Google account right from your phone.
• Yes: Enter your Gmail address and password and tap the right arrow to sign in to
your current Google account.
• No: Tap Get an account, and then follow the instructions to sign up for a new
Google account, or tap Not now to continue without setting up a Google account
on your phone. You can always set up a Google account later. Tap the right
arrow to move to the next screen.
Google and your location: Select Google location options, and then tap the right
arrow to continue.
This phone belongs to: Enter your First and Last name, and then tap the right
arrow to continue.
Dropbox: Dropbox allows you to save your photos and videos to associated
computers and to a Web-based storage area. Tap Create account or Sign in, or tap
Next to skip the step and continue.
Learn about key features: Tap features to view details, and tap the ON/OFF switch
to turn the feature On or Off.
Device name: Your device name is how you and other devices identify your device,
such as when sharing via Bluetooth or Wi-Fi Direct. If you want to use a different
name, tap the field and enter a name.
2. Tap Finish to complete setup. Follow the onscreen instructions to learn about basic
touch/tap navigation.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in
use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Press Home
If your screen is locked,
swipe your screen in any direction. See Turn Your Screen On and Off.
and tap Phone.
press the Power/Lock Key to turn on the display and then
2. Touch and hold
Get Started 4
to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone
who has access to your phone is able to access your voicemail messages.
Sprint Account Information and Hel p
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now! to get
started.) If you are not the account owner (if someone else receives the bill for your Sprint
service), you can get a sub-account password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Get Started 5
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Press and then tap Phone.
2. Do any of the following:
Tap
Tap
service plan or to get answers to other questions.
Note: You can also access Sprint Zone app from your device. Press and then tap
Apps > Sprint Zone.
to make a payment.
to access Sprint Zone and a summary of your Sprint
Get Started 6
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ Press Home
and tap Phone, and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■ Press Home and tap Phone, and then tap .
For more information or to see the latest in products and services, visit us online at
sprint.com/myspri
nt.
Get Started 7
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
●LED indicator glows or blinks in different colors to show status when the screen is
turned off. The LED glows red when charging, and blinks red when the battery is low;
blinks blue when a notification has arrived, or when you are recording voice; and glows
green when the battery is fully charged and the phone is attached to a charger.
●Light Sensor detects the ambient light level, such as when setting screen brightness
when Automatic brightness is enabled, and when using the Camera.
● Earpiece lets you hear the caller and automated prompts during calls.
● Proximity and Gesture Sensors detect the presence of objects near the phone, such
as when using air gesture or motion settings. For example, while talking on the phone
the sensor detects when it’s near your ear and turns off the screen to prevent accidental
key presses.
Phone Basics 8
● Front Camera allows you to take pictures and videos of yourself.
● Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the
screen. Press and hold for a Device options menu, where you can turn the phone off or
restart it, or for easy access to Airplane mode, and to Mute, Vibrate, and Sound modes.
●Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notification panel, or onscreen keyboard.
●Home Key returns you to the Home screen. Press and hold to open the recently used
applications window, and access Task Manager and Google Search.
●Menu Key allows you to access a menu from most of your phone’s screens.
●Volume Key adjusts the volume of your phone’s sounds. From the Home screen, press
to adjust master volume. During calls or playback, press to adjust volume. Press to mute
the ringtone of an incoming call.
● Cover Release allows you to lift the cover from the back of your phone.
● Infrared transmitter allows you to control other devices, such as a TV, in conjunction
with apps like WatchON.
● Camera lets you take pictures and record videos.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
●Microphones allow other callers to hear you when you are using the speakerphone, and
captures sound during recording.
●3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
●Speaker plays ringtones and sounds. The speaker also lets you hear the caller’s voice
in speakerphone mode.
●USB Charger/Accessory Port allows you to connect the phone charger/USB cable
(included) and other optional accessories (not included).
CAUTION: Inserting an
accessory into the incorrect jack may damage the phone.
Phone Basics 9
Turn Your Phone On and Off
Use the Power/Lock Key to turn the phone On or Off.
■ Press and hold the Power/Lock Key.
The screen remains blank while your phone is off. If the phone is off during charging, the screen
displays a charging animation.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock Key. Pressing the Power/Lock
Key again will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain
period of time when you leave it idle. You will still be able to receive messages and calls while
the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen lock.
Phone Basics 10
Features
Your phone offers new features for using gestures to interact with your phone.
Motions and Gestures
Interact with your phone using motions of the phone itself, or with gestures you make with your
hands.
Air Gestures
Control your phone by making specific gestures with your hand above the Gesture sensor,
located near the Earpiece at the top of your phone’s screen.
Air gestures include:
●Quick glance: When On, you can reach toward the device with the screen off to see
important information at a glance.
● Air jump: When On, you can scroll web pages in screen-sized jumps.
● Air browse: When On, you can move between pictures, pages, or music tracks.
● Air move: When On, you can move app shortcuts or Calendar events.
● Air call-accept: When On, you can wave your hand over the screen to answer incoming
calls.
To enable Air gestures:
■ Press and tap > Settings > My Device > Motions and gestures > Air
gesture. For more information, see Motions and Gestures.
Motion
Control your phone with natural movements, like putting the device to your ear to call a contact
displayed on the screen.
Motions include:
●Direct call: When On, you can lift the device to your ear while viewing a contact to call
the contact.
●Smart alert: When On, you can lift the phone to receive notifications of missed calls and
notifications that occurred while the device was stationary.
●Zoom: When On, you can tilt the phone to zoom in or out when viewing pictures in
Gallery.
Phone Basics 11
●Browse an image: When On, you can move the phone in a side-to-side motion to pan
from side to side while viewing an image.
●Mute/pause: When On, you can mute incoming calls and pause playback by turning the
phone screen-side down.
●Palm motion: When On, you can control your device by touching the screen with the
palm of your hand.
• Capture screen: When On, you can save a copy of the current screen to the
clipboard by swiping the side of your hand across the screen.
• Mute/pause: When On, you can mute incoming calls and pause playback by
covering the screen with your hand.
To enable Motion gestures:
■ Press and tap > Settings > My Device > Motions and gestures >
Motion. For more information, see Motions and Gestures.
Smart Screen
Smart screen features allow you to have your phone automatically adjust screen timeout,
rotation when it detects you are looking at the screen, and control scrolling and playback based
whether you are facing the screen.
Smart screen features include:
● Smart stay: The screen will not time out as long as you are looking at it.
● Smart rotation: The screen automatically updates to match the angle at which you are
viewing it.
●Smart pause: The screen automatically pauses video playback when you look away
from the screen.
●Smart scroll: The screen will scroll according to the tilt of the phone and your face.
Smart screen uses the front camera to detect when you are facing the screen. Some factors
that may affect the ability of the front camera to detect your face are:
● When the phone is not docked or held upright, for example when placed on a table.
● When the front camera cannot detect your face and eyes.
● When the front camera is being used for the current application.
● When the source of light is behind you, or when using the phone in the dark.
Phone Basics 12
Configure Smart Screen
Enable Smart screen features, and learn about using them.
■ Press and tap > Settings > MyDevice > Smart screen.
Air View
Air view allows you to hover your finger over items on the screen to display more information.
●Information preview: Hover over items to display information previews, extended text,
or enlarged images, depending on the type of item.
●Progress preview: Hover over a progress bar, such as for video playback, to display a
scene preview or elapsed playback time.
●Speed dial preview: Hover over a speed dial to display the name of the contact
assigned to the speed dial.
● Webpage magnifier: Hover over a webpage to magnify the content under your finger.
● Sound and haptic feedback: Plays a sound and vibrates when you hover your finger
over air view items to play.
Configure Air View
Enable Air view features, and learn about using them.
■ Press and tap > Settings > MyDevice > Air view.
Voice Control
Use spoken commands to control and interact with your phone, such as:
●Incoming calls: When enabled, you can answer or reject calls with the voice commands
“Answer” and “Reject”. When you answer a call with the voice command, the Speaker
will automatically be turned on for hands-free talking.
●Alarm: When enabled, you can stop or snooze alarms with the voice commands “Stop”
and “Snooze”.
●Camera: When enabled, you can take pictures with the voice commands “Smile”,
“Cheese”, “Capture” and “Shoot”.
●Music: When enabled, you can control the music player with the voice commands
“Next”, “Previous”, “Pause”, “Play”, “Volume Up”, and “Volume Down”.
Phone Basics 13
Configure Voice Control
Enable Voice control features, and learn about using them.
■ Press and tap > Settings > MyDevice > Voice control.
Multi Window
Multi Window allows you to use two apps on the same screen, in separate, resizable windows.
Enable Multi Window
Enable Multi window in the Display settings.
1. Press and tap > Settings > My device > Display.
2. Tap the check box beside Multi window to enable or disable the option.
Display Multi Window
After you enable Multi window in Display settings, you can control whether Multi window
displays on the screen, for easy access to its features.
When Multi Window is enabled, it displays on the left side of the screen by default. You can
drag the tab along the side of the screen, or tap the tab to open Multi Window, and then drag
Multi window to another edge of the screen (top, bottom, or side).
■ Touch and hold the Back Key.
Work With Multi Window
After enabling Multi Window, you can use it to run two apps at the same time. You can launch
apps from Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, adjust the size
of their display on the screen.
You can also use these Multi Window options:
●Launch Multiple Apps: When you drag an app from Multi window on top of an open
app, both apps display in a split window.
While using one app, touch the tab to display Multi Window, and then touch and drag
an app to the screen.
●Adjust the Size of Apps in Multi Window: While using Multi Window, you can adjust
the size of the two apps on the screen.
Touch and drag to a new position.
Phone Basics 14
●Drag content from one app to the other: In selected apps, you can you can drag text
or images between apps.
Tap > to select content and drag it to the other app.
●Switch Multi Window App Positions: While using Multi Window, you can switch the
position of the app windows on the screen.
Tap > .
●Make a Multi Window App full-screen: Tap one of the apps, and then tap > to
make the app display full-screen.
●Open a recent app in Multi Window: You can switch from one app to a previous app.
Tap > to choose a different app.
●Close an app: Close one app, and make the other full-screen.
Tap > .
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply tap them with your finger.
Phone Basics 15
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Phone Basics 16
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Phone Basics 17
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