Samsung SPH-L710ZPBSPR, SPH-L710RWBSPR, SPH-L710RWASPR, SPH-L710MBBSPR User Manual
User Guide
©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Activate Your Phone ........................................................................................................... 4
Complete the Setup Application .......................................................................................... 5
Set Up Voicemail ................................................................................................................ 6
Sprint Account Information and Help ................................................................................... 7
Sprint Account Passwords ........................................................................................... 7
Manage Your Account ................................................................................................. 7
Sprint Support Services ............................................................................................... 8
Phone Basics ............................................................................................................................10
Your Phone’s Layout ..........................................................................................................10
Key Functions .............................................................................................................10
Turn Your Phone On and Off .............................................................................................12
Turn Your Screen On and Off ............................................................................................12
Touchscreen Navigation ....................................................................................................12
Your Home Screen ............................................................................................................17
Creating Shortcuts ......................................................................................................17
Adding and Removing Primary Shortcuts ...................................................................18
Adding and Removing Widgets ...................................................................................19
Extended Home Screens ............................................................................................19
Recently Used Applications ........................................................................................20
Status Bar ..........................................................................................................................20
Enter Text ..........................................................................................................................22
Touchscreen Keyboards .............................................................................................22
Text Input Methods .....................................................................................................23
Keyboard Input Options ..............................................................................................24
Text Entry Options ......................................................................................................26
Predictive Text ................................................................ ............................................27
Google Voice Typing ..................................................................................................28
TOC i
Tips for Editing Text ....................................................................................................29
Phone Calls ..............................................................................................................................31
Make Phone Calls ..............................................................................................................31
Call Using the Keypad ................................................................................................31
Call from Logs ............................................................................................................32
Call from Contacts ......................................................................................................32
Call a Number in a Text Message ...............................................................................33
Call a Number in an Email Message ...........................................................................34
Call Emergency Numbers ...........................................................................................34
Receive Phone Calls ..........................................................................................................35
Answer an Incoming Call ................................ ............................................................35
Mute the Ringing Sound .............................................................................................36
Reject an Incoming Call ..............................................................................................36
Reject a Call with a Text Message ..............................................................................36
Voicemail (Traditional) .......................................................................................................37
Set Up Voicemail Through the Phone App ..................................................................37
Retrieve Your Voicemail Messages ............................................................................37
Voicemail Notification .................................................................................................38
Visual Voicemail ................................................................................................................38
Set Up Visual Voicemail..............................................................................................39
Review Visual Voicemail .............................................................................................39
Listen to Multiple Voicemail Messages .......................................................................40
Configure Visual Voicemail Options ............................................................................40
Configure Visual Voicemail Settings ...........................................................................41
Automatically Enable the Speakerphone ....................................................................42
Change Your Main Greeting via the Voicemail Menu ..................................................43
Edit the From Name via the Voicemail Menu ..............................................................43
Phone Call Options ............................................................................................................43
Dialing Options ...........................................................................................................43
Caller ID .....................................................................................................................44
Call Waiting ................................................................................................................45
3-way Calling ..............................................................................................................45
Call Forwarding ..........................................................................................................47
TOC ii
In-call Options .............................................................................................................47
Speed Dialing .............................................................................................................49
Logs ...................................................................................................................................50
View Logs ...................................................................................................................50
Logs Options ..............................................................................................................51
Clear Logs ..................................................................................................................52
Call Duration ...............................................................................................................52
Settings .....................................................................................................................................53
Wi-Fi Settings ....................................................................................................................54
Advanced Wi-Fi Settings.............................................................................................54
Bluetooth Settings ..............................................................................................................54
Data Usage Settings ..........................................................................................................55
More Settings.....................................................................................................................55
Airplane Mode ............................................................................................................56
Kies via Wi-Fi® ............................................................................................................56
VPN ............................................................................................................................58
Tethering ....................................................................................................................59
NFC ............................................................................................................................60
Android Beam .............................................................................................................60
S Beam .......................................................................................................................60
Wi-Fi Direct .................................................................................................................61
Nearby Devices ..........................................................................................................61
Mobile Networks .........................................................................................................62
Roaming .....................................................................................................................62
Call Settings ......................................................................................................................63
Call Rejection .............................................................................................................63
Set Reject Messages ..................................................................................................64
Call Alert .....................................................................................................................64
Call Answering/Ending ................................................................................................64
Auto Screen Off During Calls ......................................................................................65
Accessory Settings for Call .........................................................................................65
Use Extra Volume for Calls .........................................................................................65
In-call Sound EQ Settings ...........................................................................................65
TOC iii
Increase Volume in Pocket .........................................................................................65
Additional Settings ......................................................................................................66
US Dialing ..................................................................................................................66
International Dialing ....................................................................................................66
TTY Mode ...................................................................................................................66
DTMF Tones ...............................................................................................................67
Voicemail Settings ......................................................................................................68
Voice Privacy ..............................................................................................................69
Accounts .....................................................................................................................69
Use Internet Calling ....................................................................................................69
Sound Settings ..................................................................................................................69
Silent Mode.................................................................................................................70
Volume .......................................................................................................................70
Vibration Intensity .......................................................................................................70
Phone Ringtone ..........................................................................................................71
Device Vibration .........................................................................................................71
Default Notifications ....................................................................................................71
Sound and Vibration ...................................................................................................71
System Sound Settings ..............................................................................................71
Display Settings .................................................................................................................72
Brightness ..................................................................................................................72
Screen Timeout ..........................................................................................................72
Smart Stay ..................................................................................................................72
Auto-rotate Screen ......................................................................................................73
Touch Key Light Duration ...........................................................................................73
Font Style ...................................................................................................................73
Font Size ....................................................................................................................73
Auto Adjust Screen Tone ............................................................................................73
Display Battery Percentage ........................................................................................74
Gyroscope Calibration ................................................................................................74
Wallpaper Settings .............................................................................................................74
Home Screen Wallpaper .............................................................................................74
Lock Screen Wallpaper ...............................................................................................74
TOC iv
Home and Lock Screens Wallpaper ............................................................................75
LED Indicator Settings .......................................................................................................75
Motion Settings ..................................................................................................................75
Power Saving Settings .......................................................................................................76
Storage Settings ................................................................................................................78
Device Memory ...........................................................................................................78
SD Card ......................................................................................................................78
Battery Settings .................................................................................................................80
Battery Use .................................................................................................................80
Application Manager ..........................................................................................................80
Manage Applications ..................................................................................................80
Running Services........................................................................................................80
Memory Use ...............................................................................................................81
Accounts and Sync Settings ................................ ..............................................................81
Set Up a New Account ................................................................................................81
Manage Existing Accounts ..........................................................................................81
Location Services Settings .................................................................................................82
Use Location Services ................................................................................................82
Use GPS Satellites .....................................................................................................82
Location and Google Search ......................................................................................83
Security Settings ................................ ................................................................ ................83
Screen Lock................................................................................................................83
Encrypt Phone ............................................................................................................85
Encrypt SD card .........................................................................................................86
Make Passwords Visible .............................................................................................86
Device Administrators ................................................................................................ .86
Unknown Sources.......................................................................................................87
Trusted Credentials ....................................................................................................87
Install from Device Storage .........................................................................................87
Clear Credentials ........................................................................................................88
Language and Input Settings .............................................................................................88
Language ...................................................................................................................88
Default Input Method ..................................................................................................88
TOC v
Google Voice Typing ..................................................................................................88
Samsung Keyboard ....................................................................................................89
T9 Trace .....................................................................................................................90
Voice cmd for Apps .....................................................................................................90
Voice Recognizer........................................................................................................90
Voice Search ..............................................................................................................91
Text-to-speech Output ................................................................................................91
Pointer Speed ................................................................ .............................................92
Back Up and Reset Settings ..............................................................................................92
Mobile Backup and Restore ........................................................................................92
Factory Data Reset .....................................................................................................92
Dock Settings.....................................................................................................................93
Date and Time Settings .....................................................................................................93
Accessibility Settings .........................................................................................................93
TalkBack Settings .......................................................................................................94
Developer Options Settings ...............................................................................................95
USB Debugging ..........................................................................................................95
Development Device ID ..............................................................................................96
Allowing Mock Locations.............................................................................................96
Desktop Backup Password .........................................................................................96
User Interface Options ................................................................................................96
Application Options .....................................................................................................97
Activate This Device ................................ ................................................................ ..........97
System Update Settings ....................................................................................................97
Update PRL ................................................................................................................97
Update Profile .............................................................................................................97
Update Samsung Software .........................................................................................98
Update Firmware ................................................................ ........................................98
About Device ................................ ..................................................................................... 98
Status .........................................................................................................................99
Legal Information ........................................................................................................99
Contacts.................................................................................................................................. 100
Get Started With Contacts ............................................................................................... 100
TOC vi
Access Contacts ....................................................................................................... 100
The Contacts List ...................................................................................................... 101
Add a Contact .................................................................................................................. 102
Save a Phone Number ..................................................................................................... 105
Edit a Contact .................................................................................................................. 107
Add or Edit Information for a Contact ........................................................................ 107
Assign a Stored Picture to a Contact ........................................................................ 107
Assign a New Picture to a Contact ............................................................................ 108
Assign a Ringtone to a Contact................................................................................. 108
Join a Contact ........................................................................................................... 109
Delete a Contact ....................................................................................................... 109
Synchronize Contacts ...................................................................................................... 109
Add Entries to Your Favorites .......................................................................................... 110
Add Facebook Content to Your Contacts ......................................................................... 111
Add Your Facebook Friends to Your Contacts .......................................................... 111
Create Groups ................................................................................................................. 111
Share a Contact ............................................................................................................... 112
Accounts and Messaging ........................................................................................................ 114
Gmail / Google ................................................................................................................. 114
Create a Google Account .......................................................................................... 114
Sign In to Your Google Account ................................................................................ 115
Access Gmail ............................................................................................................ 115
Send a Gmail Message ............................................................................................ 116
Read and Reply to Gmail Messages ......................................................................... 116
Email ............................................................................................................................... 117
Add an Email Account .............................................................................................. 117
Add a Corporate Email Account ................................................................................ 118
Compose and Send Email ........................................................................................ 119
View and Reply to Email ........................................................................................... 120
Manage Your Email Inbox ......................................................................................... 120
Corporate Email Features ......................................................................................... 121
Edit Email Account Settings ...................................................................................... 122
Delete an Email Account........................................................................................... 125
TOC vii
Add the Mail Widget .................................................................................................. 125
Text Messaging and MMS ............................................................................................... 125
Compose Text Messages ......................................................................................... 125
Send a Multimedia Message (MMS) ......................................................................... 126
Save and Resume a Draft Message ......................................................................... 127
New Messages Notification ....................................................................................... 127
Managing Message Conversations ........................................................................... 127
Text and MMS Options ............................................................................................. 130
Social Networking Accounts ............................................................................................. 132
Facebook .................................................................................................................. 132
YouTube ................................................................................................................... 132
Google Talk .............................................................................................................. 133
Google+ .................................................................................................................... 133
Google Messenger ................................................................................................... 134
ChatON .................................................................................................................... 134
Applications and Entertainment ............................................................................................... 137
DivX ................................................................................................................................. 137
DivX Legal Information ............................................................................................. 137
Locating Your VOD Registration Number ................................................................. 138
Register Your DivX Device for VOD Playback of Purchased Movies......................... 138
Google Play Store App .................................................................................................... 139
Find and Install an App ............................................................................................. 139
Create a Google Checkout Account .......................................................................... 140
Request a Refund for a Paid App ............................................................................. 141
Open an Installed App .............................................................................................. 141
Uninstall an App ....................................................................................................... 141
Get Help with Google Play ........................................................................................ 141
Navigation ........................................................................................................................ 142
Google Maps ............................................................................................................ 142
TelenavTM GPS Navigation ....................................................................................... 143
Installing TeleNav GPS Navigator ............................................................................. 143
Registering TeleNav GPS Navigator ................................................................ ......... 144
TeleNav: Using TeleNav GPS Navigator .................................................................. 144
TOC viii
TeleNav: Getting Driving Directions .......................................................................... 145
TeleNav: Creating a Favorites Location .................................................................... 146
TeleNav: Sharing a Recent Location with Others ...................................................... 146
TeleNav: Configuring Your Navigation Preferences .................................................. 146
Google Navigation .................................................................................................... 148
Latitude ..................................................................................................................... 148
Music ............................................................................................................................... 148
Sprint Music Plus ...................................................................................................... 148
Music Player ............................................................................................................. 149
Google Play Music .................................................................................................... 149
Google Play Movies ......................................................................................................... 153
Sprint TV & Movies ................................ ................................................................ .......... 153
AllShare Play ................................................................................................................... 154
Configuring AllShare Settings ................................................................................... 155
Setting Up Web Storage ........................................................................................... 156
Sharing Files via Web Storage.................................................................................. 156
Sharing Media via AllShare Play to a Target Device ................................................. 157
AllShare Play Screen Sharing via Group Cast .......................................................... 157
Flipboard .......................................................................................................................... 158
Media Hub ....................................................................................................................... 158
Creating a New Media Hub Account ......................................................................... 159
Using Media Hub ................................................................ ...................................... 159
Media Hub Notices ................................................................................................... 160
NASCAR Sprint Cup Mobile ............................................................................................. 161
Web and Data ......................................................................................................................... 163
Wi-Fi ................................................................................................................................ 163
Turn Wi-Fi On and Connect to a Wireless Network ................................................... 163
Check the Wireless Network Status .......................................................................... 164
Connect to a Different Wi-Fi Network ........................................................................ 165
Data Services (Sprint 3G) ................................................................................................ 165
Your Data Services User Name ................................................................................ 165
Launch a Web Connection ........................................................................................ 166
4G Services ..................................................................................................................... 166
TOC ix
Virtual Private Networks (VPN) ........................................................................................ 167
Prepare Your Phone for VPN Connection ................................................................. 167
Set Up Trusted Credential Storage ........................................................................... 167
Add a VPN Connection ............................................................................................. 168
Connect to a VPN ..................................................................................................... 168
Disconnect from a VPN ............................................................................................ 168
Browser ........................................................................................................................... 168
Learn to Navigate the Browser ................................................................................. 169
Browser Menu .......................................................................................................... 170
Select Text on a Web Page ...................................................................................... 171
Go to a Specific Website........................................................................................... 171
Adjust Browser Settings ............................................................................................ 172
Reset the Browser to Default .................................................................................... 174
Set the Browser Home Page .................................................................................... 174
Create Bookmarks .................................................................................................... 175
Create a New Homepage ......................................................................................... 175
Add Bookmarks to Your Home Screen ..................................................................... 176
Sprint Hotspot .................................................................................................................. 176
Camera and Video .................................................................................................................. 178
Take Pictures ................................................................................................................... 178
Open the Camera ..................................................................................................... 178
Viewfinder Screen..................................................................................................... 178
Review Screen ......................................................................................................... 180
Take a Picture .......................................................................................................... 181
Close the Camera ..................................................................................................... 181
Record Videos ................................................................................................................. 181
Camera Settings .............................................................................................................. 182
Change Advanced Settings ...................................................................................... 182
Camcorder Settings ......................................................................................................... 184
Change Advanced Settings ...................................................................................... 184
View Pictures and Videos Using Gallery .......................................................................... 185
Open Gallery ............................................................................................................ 185
View Photos and Videos ........................................................................................... 186
TOC x
Zoom In or Out on a Photo ....................................................................................... 187
Watch Video ............................................................................................................. 187
Working with Photos ........................................................................................................ 187
Rotate and Save a Photo .......................................................................................... 187
Crop a Photo ............................................................................................................ 188
Photo Editor ..................................................................................................................... 188
Installing the Application from Samsung Apps .......................................................... 188
Using Photo Editor .................................................................................................... 188
Share Photos and Videos ................................................................................................ 189
Send Photos or Videos by Email ............................................................................... 190
Send a Photo or Video by Multimedia Message ........................................................ 190
Send Photos or Videos Using Bluetooth ................................................................... 190
Share Photos or Videos on Google+ ......................................................................... 191
Share Photos on Picasa ........................................................................................... 191
Share Videos on YouTube ........................................................................................ 191
Tools and Calendar ................................................................................................................. 193
Calendar .......................................................................................................................... 193
Add an Event to the Calendar ................................................................................... 193
Event Alerts .............................................................................................................. 195
View Events .............................................................................................................. 196
Erase Events ............................................................................................................ 197
Alarm & Timer .................................................................................................................. 197
Calculator ........................................................................................................................ 199
S Memo ........................................................................................................................... 199
View the S Memo Screen ......................................................................................... 199
Create a New S Memo ............................................................................................. 200
S Suggest ........................................................................................................................ 201
My Files ........................................................................................................................... 202
Dropbox ........................................................................................................................... 202
Download the Desktop Application ........................................................................... 202
Accessing Dropbox on Your Device .......................................................................... 203
Manually Uploading a Picture to Dropbox ................................................................. 203
Voice Services ................................................................................................................. 204
TOC xi
S Voice ..................................................................................................................... 204
Voice Recorder ......................................................................................................... 204
Bluetooth ......................................................................................................................... 205
Turn Bluetooth On or Off........................................................................................... 206
The Bluetooth Settings Menu .................................................................................... 206
Change the Phone Name ......................................................................................... 206
Connect a Bluetooth Headset or Car Kit ................................................................... 206
Reconnect a Headset or Car Kit ............................................................................... 207
Disconnect or Unpair from a Bluetooth Device .......................................................... 207
Send Information Using Bluetooth ................................................................ ............ 208
Receive Information Using Bluetooth ........................................................................ 210
Kies Air ............................................................................................................................ 210
microSD Card .................................................................................................................. 212
Remove the microSD Card ....................................................................................... 212
Insert a microSD Card .............................................................................................. 212
View the microSD Card Memory ............................................................................... 213
Format the microSD Card ......................................................................................... 213
Unmount the microSD Card ...................................................................................... 213
Update Your Phone ......................................................................................................... 213
Update Your Phone Firmware .................................................................................. 213
Update Your Android Operating System ................................................................... 215
Update Your Profile .................................................................................................. 216
Update Your PRL ..................................................................................................... 216
Index ....................................................................................................................................... 217
TOC xii
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Set Up Voicemail
Sprint Account Information and Help
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Insert a coin or other flat object into the slot at the bottom of the battery compartment
cover and lift the cover up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
2. Plug the USB connector into the charger/accessory jack on the bottom of your phone.
Warning! While the phone is charging, if the touch screen does not function due to an
unstable power supply, unplug the USB power adapter from the power outlet or
unplug the USB cable from the phone.
Get Started 2
3. Plug the AC adapter into an electrical outlet and charge your battery. Fully charging a
battery may take up to three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
4. Press the Power button to turn the phone on.
Get Started 3
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Get Started 4
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
The Setup application helps you set up certain features and preferences on your phone. Once
your phone has been turned on and activated, you will see a Welcome message. You can then
complete the Setup application.
Note: You may be able to complete the setup application before your phone has been
activated on your Sprint account.
1. Once your phone is activated, you will see the Welcome screen. Tap Start to get
started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have
an option to skip it and continue to the next screen.
Make it Google - Complete the steps to sign in to your current Google account, or
tap Get an account to sign up for a new Google account right from your phone.
• Sign in - Enter your Gmail address and password and tap Sign in to sign in to
your current Google account.
• Get an account - Follow the instructions to sign up for a new Google account.
There will be screens to enter your first and last names, create an email address
(Gmail), create a password, enter recovery information (including a backup email
address and a recovery question in case you forget your Google account sign-in
information), an option to join Google+, and an option to enable purchases from
the Google Play Store app. Tap Next between each screen.
Get Started 5
Backup or Backup and Restore - Select your Google account backup settings. If
you're signing in with an existing Google account, you can elect to restore your
Google account information, such as apps, bookmarks, Wi-Fi passwords, and
contacts, to your new Samsung Galaxy S III. Tap Next to continue.
Use Google location - Select your Google location options and tap Next.
This phone belongs to... - If applicable, enter your first and last name and tap Next.
This information is used by the phone to personalize some apps.
3. When you see the Setup complete screen, tap Finish to continue to the Dropbox
screen.
4. From the Dropbox screen, select an option and follow the onscreen instructions.
Create a new Dropbox account - Tap to set up a Dropbox account to save your
photos and videos to associated computers and to a Web-based storage area.
I already have an account - Tap to sign in to your current Dropbox account.
No thanks - Tap to skip the Dropbox setup screens.
5. Once you have completed the Dropbox screens, you may see a Sprint Connections
Optimizer notice.
Read the notice and tap I Agree to allow your phone to automatically connect to
available configured Wi-Fi networks.
Tap Settings and uncheck the Sprint automatic connection option if you do not
wish to use the Sprint Connections Optimzer.
6. Your setup is now complete. Follow the onscreen instructions to learn about basic
touch/tap menu navigation.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Press Home
turn on the display and then swipe your screen in any direction.) See Turn Your Screen
On and Off.
2. Touch and hold
and tap . (If your screen is locked, press (Power button) to
to dial your voicemail number.
3. Follow the system prompts to:
Get Started 6
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
Manage Your Account
Sprint Support Services
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Get Started 7
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Press
2. Do any of the following:
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Tap
Tap
Tap
plan or to get answers to other questions.
and tap .
to check minute usage and account balance.
to make a payment.
to access Sprint Zone and a summary of your Sprint service
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
Get Started 8
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Press
and tap , and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Press
For more information or to see the latest in products and services, visit us online at
sprint.com.
and tap , and then tap .
Get Started 9
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Customize the Home Screen
Status Bar
Enter Text
Your Phone’s Layout
The following illustrations outline your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
Device Basics 10
● Status light displays red when charging, green when fully charged, blue when powering
up, and orange when a notification has arrived. Earpiece lets you hear the caller and
automated prompts.
● Earpiece allows you to hear the caller.
● Touchscreen displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-touch access to
all of your features and applications.
● Menu Key allows you to access your phone’s main functions menu: Edit, Create folder,
Search, and Settings. While in a menu, press to open a list of actions available from the
current screen or onscreen option.
● Home Key returns you to the Home screen. Press and hold to open the recently used
applications window.
● Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notifications panel, or onscreen keyboard.
● Self Camera Lens allows you to take pictures and videos of yourself when you set the
camera shooting mode to Self shot.
● Proximity and Light Sensors use the ambient light level to adjust keypad access. If the
light path is blocked, for example, when holding the phone close to your ear, the touch
screen will turn off.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental key presses.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
● Power/Lock Button lets you turn the phone on or off, turn the screen on or off, enable
or disable data network mode or airplane mode, or restart the phone.
● Camera lets you take pictures and videos.
● Mic allows other callers to hear you when you are using the speakerphone.
● Charger/Accessory Jack allows you to connect the phone charger/USB cable
(included).
● Volume Buttons allow you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Device Basics 11
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On or Off
► Press and hold .
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the Power button. Pressing the Power button again
or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press .
2. Swipe the screen in any direction to unlock the screen.
If you have set up a screen lock, you will be prompted to draw the pattern or enter
the password or PIN. See Screen lock.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Device Basics 12
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply tap them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Device Basics 13
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Device Basics 14
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard.
Device Basics 15
Note: The Auto-rotate check box needs to be selected for the screen orientation to
automatically change. To make this selection, press > > Settings and tap
Display > Auto-rotate screen. See Auto-rotate screen for more information.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Device Basics 16
Tip: Pinching any Home screen will let you see thumbnails of all seven Home screens. Tap a
thumbnail to go straight to another Home screen.
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more. Your home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Note: Your phone's home screens cycle through so that you can keep swiping in one direction
and make it back to the home screen. The small circles toward the bottom of the screen
let you know your current screen position.
Tip: Press to return to the main home screen from any other screen.
Creating Shortcuts
Learn how to add, move, or remove items from the home screen.
Adding Items from the Applications Menu
1. Press to display the main Home screen.
2. Navigate to the desired Home Page and tap to display your current applications.
3. Scroll through the list and locate your desired application.
4. Touch and hold the application icon. This creates an immediate shortcut of the selected
icon and closes the Applications tab.
5. While still holding the onscreen icon, position it on the current page. Once complete,
release the screen to lock the new shortcut into its new position on the current screen.
Device Basics 17
Loading...