The following topics give you all the information you need to set up your phone and wireless
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and keys.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Install the battery. 1.
Insert a coin or other flat object into the slot at the bottom of the battery compartment
cover and lift the cover up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
2.
Plug the USB connector into the USB Charger/Accessory port on the bottom of your
phone.
Plug the AC adapter into an electrical outlet and charge your battery. Fully charging a 3.
battery may take up to three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
s
ignal, run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
Get Started 2
Activate Your Phone
To activate your Sprint Prepaid service, you must register your phone online.
Register Your Phone on Sprint Prepaid
1. From your computer's browser, visit sprint.com/prepaidactivate.
2. Choose an activation option and click Next, and then enter your ZIP code and click
Next.
3. When prompted, enter the serial number (MEID) printed on the label on your phone's
packaging.
4. Follow the instructions to select a plan and payment method.
If you're swapping phones or bringing your number over from a different carrier,
follow the prompts to sign in or provide additional information.
5. Continue to follow the instructions to program your phone. Once you see the “Congrats”
page, your phone and plan are activated.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/prepaidsupport for assistance. If you do not have acces
call Sprint Customer Service at 1-855-639-4644 from another phone.
s to the Internet,
Note: If you are having any difficulty with activation, visit sprint.com/prepaidsupport for
assistance.
Complete the Setup
After you activate your phone, follow the prompts to set up your Google Account and
preferences.
For best results, activate your phone before starting the setup process.
Note: During setup, you may see a notice about Connections Optimizer. Connections Optimizer
helps you manage and enhance your data experience by finding and connecting to remembered
Wi-Fi networks on your device, and if applicable, the 4G network.
1. After you activate your phone, you’ll see the Welcome screen. Choose a language, and
then tap Start to begin setup.
2. Follow the onscreen instructions to complete each section. For each topic, you will have
an option to skip it and continue to the next screen.
Wi-Fi: You can choose to connect to Wi-Fi to complete setup, instead of your
phone’s wireless network connection. Select an available Wi-Fi network, and then
follow the prompts to connect.
Get Started 3
Got Google?: Follow the prompts to sign in to your current Google Account, or sign
up for a new Google Account right from your phone.
• Tap Yes to enter your Gmail address and password and then tap the right arrow
to sign in to your current Google Account.
• Tap No to sign up for a new Google Account. Tap Get an account, and then
follow prompts to set up your new account.
Backup and Restore: Select your Google Account backup settings. If you're signing
in with an existing Google Account, you can choose to restore your Google Account
information, such as apps, bookmarks, Wi-Fi passwords, and contacts, to your new
phone. You can also choose to keep your new phone backed up with your Google
Account.
Google & location: Select options for allowing Google and other apps to use your
location information.
This phone belongs to: Enter your name. Your phone uses your name to
personalize some features.
Google services: Learn about Google’s privacy policy and other terms.
3. At the Setup complete screen, tap Finish to complete setup and continue with other
options.
4. At the Dropbox screen, select an option and follow the onscreen instructions.
• Create a new Dropbox account: Tap to set up a Dropbox account to save your
photos and videos to a Web-based storage area.
• I already have an account: Tap to sign in to your current Dropbox account.
• No thanks: Tap to skip the Dropbox setup screens.
5. That’s it, your phone is now ready to use.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone
who has access to your phone is able to access your voicemail messages.
Get Started 4
1. Press and tap Phone.
2. Touch and hold
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: You can also access Visual Voicemail by touching
to dial your voicemail number.
.
Sprint Account Information and Hel p
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com/prepaidsupport. (Click Sign in/Register and then click Sign up now! to
get started.) If you are not the account owner (if someone else receives the bill for your Sprint
service), you can get a sub-account password at sprint.com/prepaidsupport.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Voicemail for more
information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/prepaidsupport.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Get Started 5
Online: sprint.com/prepaidsupport
● View cash balance and/or payment date.
● Check minute usage (if not on an unlimited voice plan).
● Add a credit/debit card to set up AutoPay or make one-time payments.
● See or modify your price plan.
● Change your Account PIN.
From a Phone
● For help, dial Sprint Customer Service at 1-855-639-4644 from any phone.
Reload Your Account
● Visit sprint.com/prepaidreload to reload your cash balance by making a one-time
payment with a credit or debit card.
Get Started 6
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The following illustrations outline your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
● LED indicator glows or blinks in different colors to show status when the screen is
turned off. The LED glows red when charging, and blinks red when the battery is low;
blinks blue when a notification has arrived, or when you are recording voice; and glows
green when the battery is fully charged and the phone is attached to a charger.
● Earpiece lets you hear the caller and automated prompts during calls.
● Proximity and Light Sensors detect the presence of objects near the phone, and light
conditions.
● Front Camera allows you to take pictures and videos of yourself.
Phone Basics 7
● Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the
screen. Press and hold for a Device options menu, where you can turn the phone off or
restart it, or for easy access to Airplane mode, and to Mute, Vibrate, and Sound modes.
● Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notification panel, or onscreen keyboard.
● Home Key returns you to the Home screen. Press and hold to see recent apps, and
access Task Manager and Google Now.
● Menu Key allows you to access a menu from most of your phone’s screens.
●Volume Key adjusts the volume of your phone’s sounds. From the Home screen, press
to adjust master volume. During calls or playback, press to adjust volume. Press to mute
the ringtone of an incoming call.
● Camera lets you take pictures and record videos.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
●Microphones allow other callers to hear you when you are using the speakerphone, and
captures sound during recording.
●3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset (not included) for convenient, hands-free conversations.
●Speaker plays ringtones and sounds. The speaker also lets you hear the caller’s voice
in speakerphone mode.
●USB Charger/Accessory Port allows you to connect the phone charger/USB cable
(included) and other optional accessories (not included).
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
■ Press and hold the Power/Lock Key.
Your screen remains blank while your phone is off (unless
the battery is charging).
Turn Your Screen On and Off
You can quickly turn the screen off when not in use and turn it back on and unlock it when you
need it.
Phone Basics 8
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock Key.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. Press and hold the Power/Lock Key.
2. Swipe the screen in any direction to unlock the screen.
If you have set up a screen lock, you will be prompted to draw the pattern or enter
the password or PIN. See Screen Lock.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply tap them with your finger.
Phone Basics 9
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Phone Basics 10
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Phone Basics 11
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Phone Basics 12
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard.
Note: The Auto rotate check box needs to be selected for the screen orientation to
automatically change. To make this selection, press
device > Display > Auto rotate screen. See Auto Rotate Screen for more information.
and then tap > Settings > My
Pinch and Spread
"Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Phone Basics 13
Tip: Pinching any Home screen will let you see thumbnai
thumbnail to go straight to another Home screen.
ls of all seven Home screens. Tap a
Multi Window
Multi Window allows you to use two apps on the same screen, in separate, resizable windows.
Enable Multi Window
Enable Multi window in the Display settings.
1. Press and then tap > Settings > My device > Display.
2. Tap the check box beside Multi window to enable or disable the option.
Display Multi Window
After you enable Multi window in Display settings, you can control whether Multi window
displays on the screen, for easy access to its features.
When you display Multi window, it appears on the left side of the screen by default. You can
drag the tab along the side of the screen, or tap the tab to open Multi Window, then drag Multi
window to another edge of the screen (top, bottom, or side).
Phone Basics 14
■ Touch and hold the Back Key to display Multi window.
Work With Multi Window
After enabling Multi Window, you can use it to run two apps at the same time. You can launch
apps from Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, or adjust the
size of their display on the screen.
Use Multi Window to Launch Multiple Apps
When you drag an app from Multi window on top of an open app, both apps display in a split
window.
■ While using one app, touch the tab to display Multi Window, and then touch and drag an
app to the screen.
Adjust the Size of Apps in Multi Window
While using Multi Window, you can adjust the size of the two apps on the screen.
■ Touch and drag the border between the windows.
Switch Multi Window App Positions
While using Multi Window, you can switch the position of the app windows on the screen.
■ Touch the border between the windows, then touch
Make a Multi Window App Full Screen
While using Multi Window, you can expand an app to full screen anytime.
■ Touch the border between the windows, and then touch .
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more. Your home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Note: Your phone's home screens cycle through so that you can keep swiping in one direction
and make it back to the home screen. The small circles toward the bottom of the screen let you
know your current screen position.
Tip: Press to return to the main home screen from any other screen.
Phone Basics 15
Creating Shortcuts
Learn how to add, move, or remove items from the home screen.
Adding Items from the Applications Menu
1. Press , and then tap Apps.
2. Touch and hold an application icon, and then drag it to a Home screen.
3. Release the screen to lock the new shortcut into its new position on the Home screen.
Adding Items from the Home screen
1. Press to display the Home screen.
2. Touch and hold an empty area of the Home screen, and then choose Apps and widgets.
3. Touch and hold the application icon, and then drag it to a Home screen. Release the
icon to lock it on the screen.
Removing a Shortcut
1. Press to display the Home screen.
2. Touch and hold the desired shortcut, and then drag it to the Remove icon and release it.
As you place the shortcut into the Trash, both items turn red.
Note: This action does not delete the application; it simply removes the shortcut from the Home
screen.
Adding and Removing Primary Shortcuts
You can change any of your primary shortcuts with the exception of the Apps shortcut. The
primary shortcuts are the bottom row of app shortcuts that remain static on all home screens (by
default Phone, Contacts, Messaging, Internet, and Apps).
Note: Before replacing a primary shortcut, you must first add the replacement shortcut to the
Home Screen. For more information, see Creating Shortcuts.
Press to display the Home screen. 1.
Touch and hold the primary shortcut you want to replace and then drag it to an empty 2.
space on any Home screen.
Touch and hold a new shortcut on the Home screen, and then drag it to the empty space 3.
in the row of primary shortcuts.
Phone Basics 16
Adding and Removing Widgets
Widgets are self-contained applications that reside either in your Widgets tab or on the main or
extended Home screens. Unlike a shortcut, the Widget appears as an onscreen application.
Widgets can include Contacts shortcuts, bookmarks, Facebook status windows, Gmail and
email accounts, and many other types of apps.
Adding a Widget
Press to display the Home screen. 1.
Touch and hold an empty area of the Home screen, and then choose Apps and 2.
widgets > Widgets.
Touch and a widget, and then drag it to a Home screen. Release the widget to lock it on 3.
the screen.
Removing a Widget
1. Press to display the Home screen.
2. Touch and hold the desired widget, and then drag it to the Remove icon. As you drop
the widget into the Trash, both items turn red.
Note: This action does not delete the application; it simply removes it from the current screen.
Extended Home Screens
In addition to the main home screen, your phone has six extended home screens to provide
more space for adding icons, widgets, and more. Touch and hold the icon or widget and then
drag across the screen to move from the main screen to an extended screen.
There are six extended screens in addition to the main Home screen.
Note: You cannot add more screens, unless you have previously deleted any of the existing
screens. The maximum number of home screens is seven.
To go directly to a particular screen:
1.
From any home screen, pinch the screen to display thumbnail images of all screens.
– or –
Press Home, and then tap Menu > Edit page.
Tap the screen you want to open. 2.
Recently Used Applications
You can access recently used applications through a display of shortcuts to the applications
themselves.
Phone Basics 17
1. Press and hold from any screen to open the recently used applications window.
Icon
Description
Bluetooth® active
Connected to another Bluetooth device
Wi-Fi® active
Vibrate
Mute
Speakerphone Active
Network (full signal)
3G (data service)
4G (data service)
Airplane Mode
Alarm Set
Smart stay is enabled, and you are using a feature that utilizes Smart stay.
Battery (full charge shown)
Icon
Description
Missed call
New email
2. Tap an image to open the selected application.
Status Bar
The status bar at the top of the home screen provides phone and service status information on
the right side and notification alerts on the left. To view notification alerts, touch and hold the
status bar and drag it down.
Status Icons
Notification Icons
Phone Basics 18
New Gmail
New message
New voicemail
Event
USB connection
Updates available
Download complete
Keyboard active
Enter Text
You can type on your phone using the available touchscreen keyboards.
Touchscreen Keyboards
Touchscreen keyboard entry can be done in either Portrait or Landscape orientations. The
Landscape orientation provides more space and results in slightly bigger onscreen keys. If you
find that you prefer to enter text via the onscreen keyboard, and need bigger keys, use this
orientation.
Text Input Methods
There are three text input methods available.
● Google voice typing allows you to speak your entries.
● Samsung keyboard allows you to enter text by touching keys on a virtual QWERTY
keyboard. Samsung keyboard includes optional predictive text, which matches your key
touches to common words so you can select a word to insert it into your text.
● Swype lets you enter words by swiping across the virtual QWERTY keyboard. Instead of
tapping each key, use your finger to trace over each letter of a word. You can also tap
letters to enter words.
Google Voice Typing
This feature uses Google voice recognition to convert your spoken words into text.
Use Google Voice Typing to Enter Text
1. From a screen where you can enter text, drag down from the top of the screen to open
the Notification panel, and then tap Select input method > Google voice typing.
Phone Basics 19
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