About the User Guide ........................................................................................................................... 1
Before Using Your Phone ............................................................................................................. 1
Descriptions in the User Guide ..................................................................................................... 1
Screenshots and Key Labels ........................................................................................................ 1
Other Notations ............................................................................................................................. 1
Get Started .................................................................................................................................................... 2
Parts and Functions .............................................................................................................................. 2
Format SD Card ............................................................................................................................ 8
Battery Use ......................................................................................................................................... 10
Insert the Battery ......................................................................................................................... 11
Remove the Battery .................................................................................................................... 12
Charge the Battery ...................................................................................................................... 14
Turn Your Phone On and Off .............................................................................................................. 16
Use the Touchscreen .......................................................................................................................... 18
Complete the Setup Screens .............................................................................................................. 21
Activation and Service ........................................................................................................................ 24
Enter Text ............................................................................................................................................ 40
Tips for Editing Text .................................................................................................................... 43
Google Account ................................................................................................................................... 44
Create a Google Account ............................................................................................................ 44
Sign In to Your Google Account ................................................................................................. 50
Google Play Store ............................................................................................................................... 53
Find and Install an App ............................................................................................................... 53
Request a Refund for a Paid App ............................................................................................... 55
Update an App ............................................................................................................................ 56
Uninstall an App .......................................................................................................................... 59
Get Help with Google Play .......................................................................................................... 60
Lock and Unlock Your Screen ............................................................................................................ 61
Update Your Phone............................................................................................................................. 62
Update Your Phone Software ..................................................................................................... 63
Update Your Profile ..................................................................................................................... 66
Update Your PRL ........................................................................................................................ 68
Your Phone Interface .................................................................................................................................. 69
Home Screen Basics........................................................................................................................... 69
Home Screen Layout .................................................................................................................. 69
Extended Home Screens ............................................................................................................ 71
Status Bar ........................................................................................................................................... 72
Multi Window ....................................................................................................................................... 77
TOC ii
Customize the Home Screen .............................................................................................................. 79
Change the Wallpaper ................................................................................................................ 79
Add Shortcuts to the Home Screen ............................................................................................ 80
Add Widgets to the Home Screen .............................................................................................. 81
Add Folders to the Home Screen ............................................................................................... 82
Import Contacts from an SD Card or Device Storage .............................................................. 115
Back Up Contacts ............................................................................................................................. 116
Back Up Contacts to an SD Card ............................................................................................. 116
Messaging and Internet ............................................................................................................................. 119
Text and Multimedia Messaging ....................................................................................................... 119
TOC iii
Send a Text Message ............................................................................................................... 119
Send a Multimedia Message (MMS) ......................................................................................... 122
Save and Resume a Draft Message ......................................................................................... 127
New Messages Notification ....................................................................................................... 128
Camera and Video .................................................................................................................................... 176
Take Pictures and Record Videos .................................................................................................... 176
Take a Picture ........................................................................................................................... 177
View Photos and Videos ........................................................................................................... 215
Working with Photos ................................................................................................................. 218
Share Photos and Videos ......................................................................................................... 220
Google Play Books ............................................................................................................................ 227
Google Play Games .......................................................................................................................... 227
Google Maps ..................................................................................................................................... 228
Google Play Movies & TV ................................................................................................................. 230
Google Play Music App ..................................................................................................................... 230
Google Play Newsstand .................................................................................................................... 233
Google Search .................................................................................................................................. 233
Use Google Search ................................................................................................................... 233
Use Google Voice Search ......................................................................................................... 234
Google Wallet .................................................................................................................................... 235
My Files ............................................................................................................................................. 235
S Memo ............................................................................................................................................. 236
Create a New S Memo .............................................................................................................. 238
Social Networking Accounts ............................................................................................................. 239
Video ................................................................................................................................................. 241
Bluetooth ........................................................................................................................................... 256
Bluetooth Information ................................................................................................................ 256
Enable the Bluetooth Feature ................................................................................................... 257
Pair Bluetooth Devices .............................................................................................................. 259
TOC vi
Connect to a Paired Bluetooth Device ...................................................................................... 261
Share Information Using Bluetooth ........................................................................................... 262
S Beam ............................................................................................................................................. 302
Voice Control ..................................................................................................................................... 336
Date and Time Settings .................................................................................................................... 357
Active This Device ............................................................................................................................. 359
System Update .................................................................................................................................. 360
About Device ..................................................................................................................................... 361
Copyright Information ........................................................................................................................ 362
For Assistance .......................................................................................................................................... 363
Virgin Mobile Account Information and Help ..................................................................................... 364
Index .......................................................................................................................................................... 365
TOC viii
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Galaxy S3. The following topics explain how best to use this guide to
get the most out of your phone.
Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's Home screen, which is displayed by pressing the
Home Key. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as “phone,”“device,” or “handset.” A microSD™ or
microSDHC™ card is referred to as an “SD Card” or a “memory card.”
Introduction 1
Get Started
Part
Description
Earpiece
Hear the caller and automated prompts
Proximity Sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call
While talking on the phone, the sensor detects talk activity and locks
the keypad to prevent accidental key presses
Front Camera
Takes pictures and records videos while facing the screen, and allows
you to video conference
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Get Started 2
Part
Description
Power/Lock Key
Turn the phone on or off or turn the screen on or off, or switch your
phone to silent mode, vibration mode, or airplane mode
Back Key
Return to the previous screen, or close a dialog box, options menu,
the Notification Panel, or onscreen keyboard
Home Key
Returns you to the Home screen. Press and hold to open Google
Search/Google Now
Menu Key
Access menu options
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides onetap access to all of your features and applications
Volume Key
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call
LED Indicator
The LED indicator blinks or glows when charging, to indicate low
battery, to announce new notifications, and when voice recording
Microphone
Transmits your voice for phone calls or records your voice or ambient
sounds for voice recordings and videos
Headset Jack
Allows you to plug in either the stereo headset for convenient, handsfree conversations
Speaker
Hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode
USB Charger/Accessory Port
Allows you to connect the phone charger or the USB cable (included)
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video
Camera
Take pictures and videos
CAUTION! Inserting an accessory into the incorrect port may damage the phone.
Get Started 3
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 64 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data. The company is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD Card.
Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the battery cover.
Lift gently in the direction shown.
Get Started 4
2. Insert SD card.
Insert SD Card all the way gently without bending and with terminals facing down.
Insert only SD Cards.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Get Started 5
Unmount the SD Card
Always unmount the SD card before removing it from your phone.
1. From home, tap Apps > Settings > More tab > Storage.
2. Tap UnmountSD Card > OK.
The menu option name changes from Unmount SD Card to Mount SD Card. The card is
now unmounted.
Get Started 6
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove SD card.
Get Started 7
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Format SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your
phone.
1. From home, tap Apps > Settings > More tab > Storage.
Get Started 8
2. Tap Format SD Card.
3. Tap Format SD Card again.
Get Started 9
4. Tap Delete all to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings
may become lost or changed, or battery may become unusable. Charge once every six months
before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.
Get Started 10
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
Get Started 11
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Remove the battery cover.
Lift gently in the direction shown.
Get Started 12
2. Remove the battery.
Lift upward gently as shown.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Get Started 13
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included Charging Head or via a
USB connection on your computer.
Charge Using the Charging Head
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
The LED indicator illuminates when charging starts. The light goes off when the battery is
fully charged. Fully charging a battery may take up to three hours.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the USB cable from the phone and the
AC adapter.
Get Started 14
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB Charger/Accessory Port on the bottom of your
phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Get Started 15
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock Key.
Your phone will power on. Depending on the settings, you may see the Lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Get Started 16
Turn Your Phone Off
1. Press and hold the Power/Lock Key to open the Device options menu.
2. Tap Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Get Started 17
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Get Started 18
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Get Started 19
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Touchscreen Keyboards for more details.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change.
From home, tap Apps > Settings > My device tab > Display > Auto rotate screen.
Tip: You can also access the screen rotation setting from the Notification Panel. Pull down the Status Bar
and tap Screen rotation to select or deselect the option.
Get Started 20
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in
when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
Virgin Mobile account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and tap I
Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.
To turn Connections Optimizer off at any time, from home, tap Apps > Settings > Connections
tab > More networks > Mobile networks > Connections optimizer and uncheck the box. See
Connections Optimizer for details.
Get Started 21
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