The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Get Started 1
Set Up Your Phone
Prior to using the phone, it is necessary to install and charge the battery. An optional microSD
memory card (not included) can also be installed at this time.
Remove the Back Cover
■ Using the slot provided, gently lift the cover off the phone.
Get Started 2
Install an Optional Memory Card
■ To insert an optional microSD card (not included), carefully slide an optional memory
card under the top metal plate into the microSD card socket until the card locks into
place. For more information, see Memory Card.
Install the Battery
■ Insert the battery, aligning the gold contacts on the battery with the gold contacts on the
phone, and gently press the battery into place.
Get Started 3
Replace the Back Cover
■ Replace the battery compartment cover, making sure all the tabs are secure and there
are no gaps around the cover.
Charge the Battery
Your phone is powered by a rechargeable, standard Li-Ion battery. A Wall/USB Charger
(Charging Head and USB cable) is included with the phone for charging the battery. You will
need to charge the battery before using your phone.
Warning! Use only approved accessories to charge your phone. Approved accessories are
designed to maximize battery life. Using other accessories may invalidate your warranty and
may cause damage.
1. Plug the USB cable into the charger/accessory jack on the bottom of the phone.
2. Plug the USB cable into the charging head, and then plug the charging head into an
electrical outlet.
Get Started 4
3. When charging is finished, remove the USB cable from the charger/accessory jack on
the phone.
Turn the Phone On
Use the Power/Lock Key to turn the phone on.
■ Press and hold the Power/Lock Key to turn the phone on.
If your phone is
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
activated, it will turn on, search for Sprint service, and begin the
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the on-screen instructions to continue.
Get Started 5
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Follow the on-screen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support for assistance. If you do not have access to the internet, call Sprint
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock Key while the phone is being activated. Pressing the
Power/Lock Key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. Follow the
prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has
been activated on your Sprint account.
During or after setup, you may see a Connections Optimizer notice. Read the notice and
touch I Agree to allow your phone to connect automatically to the best available data network,
including Wi-Fi. To turn Connections Optimizer off at any time, touch > >
Settings > Connections tab > More
and uncheck
1. At the Welcome screen, follow the on-screen instructions to configure your phone’s
the box.
basic options, such as language, date and time, Wi-Fi connections, location settings, etc.
networks > Mobile networks > Connections optimizer
Google Account: Many of your phone’s applications, such as Gmail, Google Maps,
Hangouts, and the Google Play Store, require a Google Account. To use these
applications, you must set up your Google Account on your phone. Complete the
steps to sign in to your current Google Account, or sign up for a new Google
Account.
Get Started 6
Samsung Account: Your Samsung Account is used for access to Samsung apps
and services, such as Samsung Hub, Samsung Apps, Samsung Link, and much
more. Complete the steps to sign in to your current Samsung Account, or sign up for
a new Samsung Account.
2. Touch Finish to complete setup.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in
use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Press HomePower/Lock Key to turn on the display and then swipe your screen in any direction. See
Turn Your Screen On and Off.
2. Touch and hold
3. Follow the system pr
Create your password.
Record your name announcement.
Record your greeting.
Important: It is strongly recommended that you create a password when setting up your
voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
For more information, see Voicemail.
and touchPhone. If your sc
to dial your voicemail number.
ompts
to:
reen
is locked, press the
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now!to get
started.) If you are not the account owner (if someone else receives the bill for your Sprint
service), you can get a sub-account password at sprint.com/mysprint.
Get Started 7
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Press and then touch Phone.
2. Do any of the following:
Touch
Touch
to check minute usage and
to make a payment.
account balance.
Touch to access Sprint Zone and a summary of your Sprint
service plan or to get answers to other questions.
Get Started 8
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ Press Home
.
and touch Phone, and then touch
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■ Press Home
For more information or
sprint.com/mysprint.
and touchPhone, and then touch.
to see the latest in products and services, visit us online at
Get Started 9
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
Front of Phone
● LED indicator displays red when charging, green when fully charged, blue when
powering up, and orange when a notification has arrived.
● Earpiece lets you hear the caller and automated prompts during calls.
● Proximity Sensor detects the presence of objects near the phone, such as when using
motion settings. For example, while talking on the phone, the sensor detects when it’s
near your ear and turns off the screen to prevent accidental key presses.
● Light Sensor detects the ambient light level, such as when setting screen brightness
when Automatic brightness is enabled, and when using the Camera.
Phone Basics 10
● Front Camera allows you to take pictures and videos of yourself.
● Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the
screen. Press and hold for a Device options menu, where you can turn the phone off or
restart it, or for easy access to Airplane mode, and to Mute, Vibrate, and Sound modes.
● Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notifications panel, or on-screen keyboard.
● Home Key returns you to the Home screen. Press and hold to open the recently used
applications window, and access Task Manager and Google Search. Quickly press twice
to launch the S Voice app.
● Menu Key allows you to access a menu from most of your phone’s screens.
●Volume Key adjusts the volume of your phone’s sounds. From the Home screen, press
to adjust master volume. During calls or playback, press to adjust volume. Press to mute
the ringtone of an incoming call.
Back of Phone
●Microphones allow other callers to hear you when you are using the speakerphone, and
captures sound during recording.
●3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
● Camera lets you take pictures and record videos.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
●USB Charger/Accessory Portallows you to connect the phone charger/USB cable
(included) and other optional accessories (not included).
●Speaker plays ringtones and sounds. The speaker also lets you hear the caller’s voice
in speakerphone mode.
● Cover Release allows you to lift the cover from the back of your phone.
● Infrared Transmitter controls external devices such as TVs.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 11
Turn Your Phone On and O ff
Use the Power/Lock Key to turn the phone on or off.
Turn Your Phone On
■ Press and hold the Power/Lock Key.
Turn Your Phone Off
1. Press and hold the Power/Lock Key to open the Device options menu.
2. Touch Power off to turn the phone off. Your screen remains blank while your phone is
off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock Key. Pressing the Power/Lock Key again will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain
period of time when you leave it idle. You will still be able to receive messages and calls while
the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Key.
2. Swipe the screen in any direction to unlock the screen.
3. If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. For more information, see Lock Screen.
Phone Basics 12
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Touch
When you want to type using the on-screen keyboard, select items on-screen such as
application and settings icons, or press on-screen buttons, simply touch them with your finger.
Phone Basics 13
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Phone Basics 14
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Phone Basics 15
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Phone Basics 16
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Phone Basics 17
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Tip: Pinching any Home screen will let you see thumbnails of all seven Home screens. Touch a
thumbnail to go straight to another Home screen.
Phone Basics 18
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard.
Note: Screen rotation needs
Touch and touch > Settings > My device tab > Display > Auto rotate screen.
See Auto Rotate Screen for more information.
Tip: You can also access the screen rotation setting from the Notifications screen. Pull down the
Notifications bar and touch Screen rotation to enable the option.
Phone Basics 19
to be enabled for the screen orientation to automatically change.
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