Activate This Device .......................................................................................................... 157
System Update Settings .................................................................................................... 157
About Device ..................................................................................................................... 159
Index ......................................................................................................................................... 160
TOC x
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Locate the slot at the bottom of the battery compartment cover and lift the cover up
gently.
Get Started 11
2. Insert the battery, making sure the gold contacts on the battery align with the gold
contacts in the phone, and gently press the battery into place.
3. Replace the battery compartment cover, pressing to make sure all the tabs are secure
and there are no gaps around the cover.
Get Started 12
Note: When you insert the battery, your phone may power on automatically.
4. Plug the USB connector into the charger/accessory jack on the bottom of your phone.
Warning!While the phone is charging, if the touch screen does not function due to an
unstable power supply, unplug the USB power adapter from the power outlet or
unplug the USB cable from the phone.
5. Plug the AC adapter into an electrical outlet and charge your battery. Fully charging a
battery may take up to three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
6. Press the Power/Lock button to turn the phone on.
Get Started 13
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
Get Started 14
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press the Power/Lock button while the phone is being activated. Pressing the
Power/Lock button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
The Setup application helps you set up certain features and preferences on your phone. Once
your phone has been turned on and activated, you will see a Welcome message. You can then
complete the Setup application.
Note: You may be able to complete the setup application before your phone has been
activated on your Sprint account.
Note: During or after setup, you may see a Sprint Connections Optimizer notice. Read the
notice and tap I Agree to allow your device to connect automatically to the best available
data network, including Wi-Fi. To turn Sprint Connections Optimizer off at any time, tap
[home icon] > [menu icon] >Settings> More settings > Mobile networks >
Connections optimizer and uncheck the box.
1. Once your phone is activated, you will see the Welcome screen. Choose a language,
and then tap Start to begin.
2. Follow the onscreen instructions to complete each section. For each topic, you will have
an option to skip it and continue to the next screen.
Got Google? – Follow the prompts to sign in to your current Google Account, or sign
up for a new Google Account right from your phone.
• Yes – Enter your Gmail address and password and tap the right arrow to sign in
to your current Google Account.
• No – Tap Get an account, and then follow the instructions to sign up for a new
Google Account. There will be screens to enter your first and last names, create
an email address (Gmail), create a password, enter recovery information
(including a backup email address and a recovery question in case you forget
your Google Account sign-in information), an option to join Google+, and an
option to enable purchases on Google Play. Tap Next between each screen.
Backup or Backup and Restore – If you're signing in with an existing Google
Account, you can choose to restore your Google Account information, such as apps,
bookmarks, Wi-Fi passwords, and contacts, to your new phone.
Get Started 15
Google & location – Select your Google location options and tap the right arrow to
continue.
This phone belongs to... – If desired, enter your first and last name. This
information is used by the phone to personalize some apps.
Google services – By signing in with a Google account, you agree that your phone
may receive and install updates from Google. Follow the prompts to learn more
about Google’s privacy policy and other terms.
3. When you see the Setup complete screen, tap Finish. Your phone is now set up and
ready to use. Follow the onscreen instructions to learn about basic touch/tap menu
navigation.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Press
turn on the display and then swipe your screen in any direction.) See Turn Your Screen
On and Off.
2. Touch and hold
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
and tap . (If your screen is locked, press (Power/Lock button) to
to dial your voicemail number.
Sprint Account Information and Hel p
Find out about account passwords and information about managing your account and finding
help.
Get Started 16
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
Get Started 17
1. Press
2. Do any of the following:
and tap .
Tap
Tap
Tap
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
service plan or to get answers to other questions.
to check minute usage and account balance.
to make a payment.
to access Sprint Zone and a summary of your Sprint
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
►Press
and tap , and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
►Press
For more information or to see the latest in products and services, visit us online at
sprint.com.
Get Started 18
and tap , and then tap .
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The following illustrations outline your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
●Self Camera Lens allows you to take pictures and videos of yourself when you set the
camera shooting mode to Self shot.
●Earpiece allows you to hear the caller and other call sounds.
●Touchscreen displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides touch access to all of
your features and applications.
●Menu Key allows you to access your phone’s main functions menu from the Home
screen, or a context-sensitive menu from almost any screen.
●Home Key returns you to the Home screen. Press and hold to open the Recent apps
window.
Phone Basics 19
●Back Key lets you return to the previous screen, or close a dialog box, menu, the
Notifications panel, or onscreen keyboard.
●LED lights to indicate status. The LED glows red during charging, green when fully
charged, blue when powering up, and orange when a notification has arrived. Earpiece
lets you hear the caller and automated prompts.
●Proximity and Light Sensors use the ambient light level to adjust keypad access. If the
light path is blocked, for example, when holding the phone close to your ear, the touch
screen will turn off.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental key presses.
●Power/Lock Button lets you turn the phone on or off, turn the screen on or off, enable
or disable data network mode or airplane mode, or restart the phone.
●Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
● Camera Button lets you take pictures and videos.
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.
●Charger/Accessory Jack allows you to connect the phone charger/USB cable
(included).
●Microphone allows other callers to hear you when you are using the speakerphone, and
capture sound during recording.
●microSD Card Slot lets you insert an optional microSD card (not included, also
referred to as a memory card) to expand the phone’s available memory.
●Volume Buttons allow you to adjust the ringtone or media volume or adjust the voice
volume during a call.
● Camera Lens focuses the image you are viewing within the camera or video feature.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
CAUTION!Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Phone Basics 20
Turn Your Phone On
► Press and hold .
Turn Your Phone Off
► Press and hold to open the Device Options menu. Tap (Power off) to turn
the phone off.
Restart Your Phone
► Press and hold to open the Device Options menu. Tap (Restart) to restart
the phone.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
►Press the Power/Lock button.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press.
2. Swipe the screen in any direction to unlock the screen.
Note: If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Screen lock.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Phone Basics 21
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply tap them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Phone Basics 22
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Phone Basics 23
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard.
Phone Basics 24
Note: The Auto-rotate setting is enabled by default. If you want to disable automatic rotation,
press
rotate screen for more information.
> > Settings and then tap Display > Auto-rotate screen. See Auto-
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Phone Basics 25
Tip: Pinching any Home screen will let you see thumbnails of all seven Home screens. Tap a
thumbnail to go straight to another Home screen.
Your Home Screen
The Home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your Home screen by adding application icons, shortcuts, folders, widgets, and
more. Your Home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Phone Basics 26
Note: Your phone's home screens cycle through so that you can keep swiping in one direction
and make it back to the home screen. The small circles toward the bottom of the screen
let you know your current screen position.
Tip: Press
to return to the main Home screen from any other screen.
Creating Shortcuts
Learn how to add, move, or remove items from the Home screen.
Adding Items from the Applications Menu
1. Press to display the main Home screen, and then navigate to the desired Home
page.
2. Tap
desired application.
3. Touch and hold the application icon. This creates a shortcut of the selected icon and
closes the Applications tab.
4. While still holding the icon, position it on the current page. Release the icon to lock the
new shortcut into its new position on the current screen.
to display your current applications. Scroll through the list to locate your
Phone Basics 27
Adding Items to the Home screen
1. Press to display the main Home screen, and then navigate to the desired Home
page.
2. Touch and hold an empty area of the Home screen, and then tap Apps and widgets.
3. Touch and hold the application icon. This creates an immediate shortcut of the selected
icon and closes the Applications tab.
4. While still holding the onscreen icon, position it on the current page. Once complete,
release the screen to lock the new shortcut into its new position on the current screen.
Deleting a Shortcut
1. Press to display the main Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current
screen.
3. Drag the icon to the Remove icon and release it. As you place the shortcut into the
Trash, both items turn red.
Note: This action does not delete the application, it simply removes the shortcut from the
current screen.
Adding and Removing Primary Shortcuts
The primary shortcuts are the app shortcuts that remain static at the bottom of all Home
screens. You can replace the primary shortcuts, with the exception of the Apps shortcut, with
any shortcut from the Home screen.
Note: Before replacing a primary shortcut, you must first add the replacement shortcut to the
Home screen. For more information, see Creating Shortcuts.
1. Press
2. Touch and hold the primary shortcut you want to replace and then drag it to an empty
space on any Home screen.
3. Scroll through the Home screen to find the shortcut you want to add as the new primary
shortcut.
4. Touch and hold the new shortcut and then drag it to the empty space in the row of
primary shortcuts. The new primary shortcut will now appear on all Home screens.
to display the main Home screen.
Phone Basics 28
Adding and Removing Widgets
Widgets are self-contained applications that run on the Home screen. Widgets can include
Contacts shortcuts, bookmarks, Facebook status windows, Gmail and email accounts, and
many other types of apps.
Adding a Widget
1. Press to display the main Home screen, and then navigate to the desired Home
page.
2. Touch and hold an empty area of the Home screen.
3. Tap Apps and widgets > Widgets tab.
4. Touch and hold an available Widget to position it on the current screen.
Removing a Widget
1. Press to display the main Home screen.
2. Touch and hold the desired widget. This unlocks it from its location on the current
screen.
3. Drag the widget to the Remove icon and release it. As you place the widget into the
Trash, both items turn red.
Note: This action does not delete the widget, it simply removes it from the current screen
Extended Home Screens
In addition to the main Home screen, your phone offers six extended Home screens to provide
more space for adding icons, widgets, and more. Touch and hold the icon or widget and then
drag across the screen to move from the main screen to an extended screen.
Note: You can add up to six extended Home screens. The maximum number of home screens
is seven.
Phone Basics 29
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