print built the largest all-PCS nationwide network with advanced
multimedia services and clear calls, reaching more than 230 million
S
people for clarity you can see and hear. We built our network to give you
what we believe you really want from a wireless phone, clear sound, private
conversations and time-saving features.
But with Sprint, you can do something even more far-reaching – simplify
your life. Our advanced technology is designed to grow with your
communications needs so that one day you'll be able to rely entirely on your
PCS Phone to stay connected.
This guide will familiarize you with our technology and with your new
PCS Phone through simple, easy-to-follow instructions. If you have already
reviewed the Start Here Guide, which was packaged with your new phone,
then you're ready to explore the advanced features outlined in this guide.
Note: For the latest release of this guide, please go to
http://www.sprintpcs.com.
If you have not read your Start Here Guide, go to Section One - Getting
Started. This section provides all the information you need to quickly
activate your phone, set up your voicemail and much more. It also contains
information on how to contact Sprint should you have questions about
service, want to purchase additional products or services, or just to check
your account balance.
Thank you for choosing Sprint.
i
Introduction to this
T
Online User’s Guide
his Online User’s Guide introduces you to PCS Service and all the
features of your new phone. It’s divided into four sections:
䊳 Section 1: Getting Started
䊳 Section 2: Understanding Your Phone
䊳 Section 3: Using PCS Service Features
䊳 Section 4: Safety and Warranty Information
Throughout the guide, you'll find tips that highlight special shortcuts
and timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will help you locate specific
information quickly.
You'll get the most out of your phone if you read each section. However, if you'd
like to get right to a specific feature, simply turn to that page. Follow the
instructions in that section and you'll be ready to use your phone in no time.
Tip: You can print out this guide to keep on hand or view it online. If you're
viewing it online, simply click on a topic in the Table of Contents or on any
page reference within a section to go directly to that topic.
ii
Table of Contents
Welcome to Sprint .............................................................. i
Introduction to this Online User’s Guide....................... ii
SECTION 1: Getting Started .............................................. 8
Setting Up Service................................................................................... 9
Getting Started With PCS Service.............................................................................. 10
Setting Up Your Voicemail........................................................................................ 11
his section walks you through the basics of setting up service for
your PCS Phone, including unlocking and activating your phone,
setting up your voicemail and how to contact Sprint for assistance with
your PCS Service.
Section 1: Getting Started
1A: Setting Up Service9
Getting Started With PCS Service
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a Sprint Store, it
probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold to turn the phone on.
2. The System Lockout screen is displayed.
3. Enter your four-digit lock code using the on screen keyboard or
Graffiti writing area.
Tip: If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide that
was included with your phone. Or visit
activate your phone online.
http://activate.sprintpcs.com and
Section 1: Getting Started
1A: Setting Up Service 10
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred to
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your
PCS Phone is activated.
To set up voicemail:
1. From the Phone main menu, tap .
2. Select Messages and tap Voicemail.
3. The Voicemail screen is displayed.
4. Tap the Listen button.
5. Follow the message prompts to setup your voicemail.
Or:
1. Press and hold to connect to voicemail.
Note: The voicemail setup process may vary in certain Affilitate areas.
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information on PCS
Services, options and more.
You can also:
䊳 Review coverage maps
䊳 Learn how to use voicemail
䊳 Access your account information
䊳 Purchase accessories
䊳 Add additional options to your service plan
䊳 Check out frequently asked questions
䊳 And more
Section 1: Getting Started
1A: Setting Up Service 11
PCS Customer Solutions
Claire, your virtual service representative is also available to assist you
24 hours a day, seven days a week. Visit her at www.sprintpcs.com by
logging on and clicking on Claire’s Directory for Service Solutions.
Receiving Automated Invoicing Information
For your convenience, your phone gives you free access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle and the amount of minutes used
since your last invoicing cycle. Follow these steps to access this
information:
䊳 Press .
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per call
charge and you will be billed for airtime.
䊳 Press .
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone calling card or a third party.
䊳 Press .
For more information or to see the latest in products and services, visit us
online at
Note: PCS Operator Services may not be available in all
Affiliate markets.
www.sprintpcs.com.
Section 1: Getting Started
1A: Setting Up Service 12
Section 2
Understanding Your
Phone
Section 2
Understanding Your Phone 13
Section 2A
Y
Your PCS Phone: The Basics
In This Section
䊳 Front View of Phone
䊳 Viewing the Display Screen
䊳 Features of Your Phone
䊳 Turning Your Phone On and Off
䊳 Using the Battery and Charger
䊳 Installing the Software from the Installation CD
䊳 Displaying Your Phone Number
䊳 Making and Answering Calls
our PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. This section will guide you through the basics of
your phone and you’ll be on your way to using it in no time.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 14
Front View of Phone
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 15
1. Speaker: The speaker allows you to hear the other caller.
2. Position Location Indicator: This icon is displayed when the
Position Location feature is enabled on your phone. For more
information on Position Location, see the i500 Online User Manual.
3. Signal Strength Indicator: This icon represents the signal strength by
displaying bars. The more bars displayed, the better the signal
strength.
4. Date Book: Automatically launches the Date Book and allows you to
schedule an event.
5. Address Book: Automatically launches the Address Book and allows
you to save names, addresses, phone numbers, e-mail addresses, and
other information about your personal or business contacts.
6. Application Launcher: The Application Launcher displays the icons
of the applications loaded on your phone.
7. Volume Up/Down Key: Adjust the ringer volume in standby mode.
Adjust the voice volume during a call. Volume Keys also mute the
ringer during an incoming call. Moves page to page in Palm OS
®
applications.
8. Menu Launcher: The Menu Launcher displays the menu options
associated with the screen that is displayed on the phone.
9. Up/Down Scroll Keys: Allows you to scroll up or down or to choose
different options in applications.
10. OK Key: Pressing the OK key accepts the highlighted choice when
navigating through the menu.
11. TALK Key: Place or receive a call. In standby mode, tap the key once
to display the call log. If you press and hold the key down, you will dial
the last number in the call log.
12. Menu Key: Pressing this key will automatically display the Menu
options associated with the screen displayed on the phone.
13. Headset Jack: (located in the bottom left side of the phone below
the Menu key.) Allows you to plug in an optional headset for safe,
convenient hands-free conversations.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 16
14. Microphone: The Microphone allows the other caller to hear you
clearly when you are speaking to them.
15. Reset: To perform a soft reset, unscrew the stylus and press the reset
button located in the bottom right corner of your phone.
16. Numeric Keypad: Use these keys to enter numbers, letters, and
characters.
17. END/Power Key: Press and hold this button to power on or off the
phone. Press once briefly to end a call.
18. Back Key: Press the back key once to delete the last number or press
and hold to delete all the numbers. Press the back key to go to the last
menu when not in text mode.
19. Graffiti Text/Numeric Area: This area is used to enter
alphanumeric characters by writing in the graffiti area or by tapping
the “a” or “1” icons to display the on-screen keyboard.
20. Find: Tap this icon to display the Find dialog box. Enter the search
criteria using the on-screen keyboard or by writing in the graffiti area.
21. Calculator: Tap this icon to launch the calculator application.
22. Message Screen: Automatically launches the Messages screen to
access any voicemail or page/text messages.
23. Web Launcher: Automatically launches the web browser.
24. Main Application Screen: Displays all the application icons or
phone related screens associated with your phone.
25. Submenu Area: Displays any other submenus associated with the
display.
26. Battery Indicator: The battery indicator displays the amount of
remaining battery charge left in your phone. When the battery icon
displays three bars, the phone’s battery is fully charged. When it is
clear, the phone’s battery is completely discharged.
27. Ringer Indicator: This icon indicates that the ringer or vibration
is selected.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 17
1. Antenna: The antenna allows you to send and receive calls and
information while using your phone.
2. Infrared Port (IR): This option allows the handheld computer to
accept information from another IR device through the use of
beaming.
3. Stylus: The stylus acts like a mouse when navigating through the
phone. Use it to touch the screen to select the desired function and to
enter alpha or numeric characters in the Graffiti area.
4. LED Indicator: The LED is used to notify you that there is a new
message waiting or that a new call is incoming.
5. Rear Speaker: The rear speaker is used for playing ringers, alerts, and
system sounds.
6. Power /Accessory Interface Connector: This connector is used to
connect power and any available accessory cables to your phone.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 18
Viewing the Display Screen
Main LCD
This list identifies the symbols you’ll see on your main LCD screen.
Displays your current signal strength.The more lines you
have, the stronger your signal.
Means your phone cannot find a signal.
Tells you a call is in progress.
Indicates you are “roaming” off the PCS
Nationwide Network.
Indicates you have voicemail, text, numeric pages, or PCS
Web Alert messages waiting. Tap and select “Messages”
to view pending voicemail and text messages or tap and hold
to dial voicemail box.
Indicates that 3G functionality is active.
Indicates that 3G functionality is dormant or inactive.
Indicates that you are receiving information.
Indicates that you are sending information.
Indicates your phone is in vibrate mode.
Shows your current battery charge strength. (Icon shown
fully charged.)
Indicates that position location is active.
Indicates that position location is inactive.
Indicates that TTY option is On.
Indicates that the ringer is turned Off.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 19
Entering Data in the Graffiti® Writing Area of your Phone
Using the On-screen Keyboard:
1. Open an application that requires data entry.
2. Tap “a” for alpha, or “1” for a numeric keyboard in the graffiti area.
3. The on-screen keyboard is displayed. Use the stylus to tap the desired
keys.
4. Tap Done when finished.
Graffiti Writing
Graffiti is the method used to enter characters and symbols into the
handheld computer. Use the stylus in the Graffiti writing area to enter
characters on the display. To create letters, use the left side. For numbers,
use the right side.
To learn more about Graffiti, and practice entering characters:
1. From the applications screen, tap the Graffiti Icon .
2. Follow the instructions on the screen.
3. When finished, tap Done.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 20
eZiText
eZiText is a predictive text input system that allows you to enter complete
words using very few key strokes. When using the eZiText text input
system, upon pressing a few keys several words are displayed as a possible
match to the word being entered. If the word is matched, it can be
selected. If the word does not match, you can continue to enter the word
using the keypad until a match is found. If you enter letters for a word
with no matches found, you can add the word to a dictionary which
allows eZiText to display the word as a possible choice the next time you
are using the system. eZiText can be used to enhance any application
that requires text input. Some of the applications that eZiText is used in
on the i500 are shown below.
Entering Words Using eZiText
To type the word “tomorrow”:
1. Open the desired text entry application.
2. Press and hold to display the eZiText screen.
3. Select the eZiText box and then tap OK.
4. Press .
5. The word “tomorrow” is displayed. Press to place the
completed word.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 21
eZiText Dictionary
A custom dictionary can be created that holds up to 400 different words.
If the default eZiText database does contain a word, it can be added to the
dictionary for future use. When the word is not found, a message is
displayed with a single tone notifying you that a custom word can be
entered using the standard text input mode.
Key Assignments of eZiText
The following keys assignments are available in eZiText on the i500:
KeyPress OncePress and Hold
-
Enter letters for word prediction
in eZiText.
Enters punctuation.Enters the numeric digit “1”.
Views the next word candidate in
eZiText prediction mode or enters
the digit “0” in alpha mode
Scroll up or down through
predicted word Candidates
Confirm predicted word
candidate.
Delete key sequence.n/a
Input Mode. Each press will
advance to the following mode:
1. ezi lower case
2. Ezi Title case
3. EZl Upper case
4. 1,2,3 Digital
5. R Symbol mode
Enters the numeric digits “2-9”.
Enters the numeric digit “0”.
n/a
n/a
n/a
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 22
KeyPress OncePress and Hold
Enters a space.Pop-up eZiText option menu.
Using the Applications Launcher
The Application Launcher displays the icons of the applications loaded
on your handheld computer. Any application can be started by going to
the Application Launcher. Simply tap the Application Launcher icon
and the main menu is displayed.
Features of Your i500
Congratulations on the purchase of your PCS Phone (SPH-i500). This
phone is lightweight, easy-to-use, reliable and offers many significant
features and service options:
䊳 Tri-Mode capability provides access to other PCS digital and analog
networks where Sprint has implemented roaming agreements (page
53).
䊳 A Complete Palm Powered
䊳 Software included in this package helps you stay organized and up-
to-date by synchronizing the Palm
List and Memo Pad with the Microsoft
Contacts, Tasks, and Notes folders.
䊳 Sprint Vision™.
䊳 162x176 pixel full color graphic LCD display.
䊳 Polyphonic ringers for enhanced more realistic and rich sounding
ringers.
䊳 GPS position location enabled.
䊳 The Blazer browser can access most internet sites in full HTML color.
䊳 PCS Vision
䊳 PCS Voice Command
SM
provides access to the wireless Internet in digital mode.
someone’s name.
䊳 The date book allows you schedule important events.
䊳 Each phone book entry can store up to five phone numbers.
TM
color screen.
TM
Date Book, Address Book, To Do
®
Outlook® default Calendar,
SM
lets you dial phone numbers by speaking
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 23
Turning Your Phone ON and OFF
Turning Your Phone ON
Press for a few seconds. The phone will display “Powering On”
until it locates a signal, then it will automatically enter Standby mode
— the phone’s idle state. At this point, you’re ready to begin making and
receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,
your phone automatically returns to Standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
PCS Service by pressing any key (when your phone is turned ON).
Tip : The Power Save feature helps to conserve your battery power when
you are in an area where there is no signal.
Turning Your Phone OFF
Press for a few seconds until you see “Powering off...” on the
display screen.
Adjusting the Brightness
To adjust the brightness from the PDA menu, tap the brightness icon
1.
located in the upper right corner of the alpha Graffiti writing
area.
2. Use the slider to adjust the desired brightness level. Tap Done to save
and exit.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 24
Application Buttons
The four buttons located on the bottom of your phone under the LCD
screen are called Application Buttons. By default, the following
applications are launched when they are pressed:
䊳 Address Book .
䊳 Date Book .
䊳 Web Browser .
䊳 Messages .
Scroll Buttons
The Up/Down buttons located below the Graffiti area allows you to scroll
up or down on the screen.
Software Version
The hardware and software version of the phone can be accessed by
displaying the phone info dialog box.
To Display the Phone Info Dialog box
1. From the phone menu, tap the Menu Launcher icon.
2. Select the Options menu and tap Phone Info.
Using the Battery
Battery Capacity
Your PCS Phone is equipped with a Lithium Ion (LiIon) battery. It allows
you to recharge your battery before it is fully drained. The battery
provides approximately 4.2 hours of continuous digital talk time
(1 hour in analog) or approximately 250 hours of continuous digital
standby time (15 hours in analog).
When the battery reaches 5% of its capacity, the battery icon blinks. When
there are approximately two minutes of talk time left, the phone sounds
an audible alert every 30 seconds and then powers down.
Note: Long backlight settings, searching for service, vibrate mode and
browser use affect the battery’s talk and standby times.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 25
Tip: Be sure to charge your phone’s battery and watch your indicator to
ensure your levels are okay.
Installing the Battery
Your PCS Phone comes with a LiIon battery. Follow these steps to
install it:
1. Place the battery on the back of the phone, making sure that the
plastic tabs are aligned with the corresponding holes in the phone.
2. Gently slide the battery up until it snaps into place.
Removing the Battery
To remove your battery for charging or for another reason, follow these
easy steps:
1. Make sure the power is off so that you don’t lose any stored numbers
or messages.
2. Press the battery release latch and slide the battery down.
Charging the Battery
Keeping track of your battery’s charge is important. If your battery level
becomes too low, your phone automatically turns off and you’ll lose
everything you were just working on. For a quick check of your phone’s
battery level, glance at the battery charge indicator located in the upperright corner of your phone’s display screen. If the battery charge is
getting too low, the battery icon () blinks and the phone sounds a
warning tone.
There is also an internal backup battery that saves all the settings in the
phone when the regular battery is discharged. An internal backup battery
needs to be charged initially for 24 hours. To make sure the internal
battery is charged, do not disconnect the main battery from the phone for
24 hours.
Note: The internal battery will maintain data for 15 hours.
Always use a Sprint-approved desktop holder, travel charger or vehicle
power adapter to charge your battery.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 26
Warning! Using the wrong battery charger could cause damage to your
phone and void the warranty.
It is vital that you use only the PCS-approved desktop holder specifically
designed for your phone. Use of unauthorized accessories could damage
your phone and invalidate your warranty.
To use the desktop holder provided with your phone:
1. Plug the adapter in the wall and set the phone in the cradle.
䊳 A red light on the holder lets you know the battery is charging.
䊳 A green light lets you know that the battery is at least 90 percent
charged.
䊳 A yellow light indicates that the battery is operating at a
temperature that is too high or low, or that the holder is not plugged
in correctly. Please check the holder and the battery.
It takes about 4 hours to fully recharge a completely rundown battery.
Connecting the Desktop Holder
Your package includes a desktop holder for charging the battery and
synchronizing the PCS Phone with a desktop or laptop computer. If you
do not plan to synchronize the PCS Phone with a desktop computer, the
desktop holder can be used as a battery charger only when the travel
adapter is plugged into the desktop holder to supply the power needed to
charge the battery. Once the desktop holder is connected to the travel
adapter, the battery charger is fully functional. The desktop holder was
designed especially for the i500. No other devices can be used.
Section 2: Understanding Your Phone
2A: Your PCS Phone - The Basics 27
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