Samsung SPH-D710 User Manual

ANDROID SMARTPHONE
User Manual
Please read this manual before operating your
phone and keep it for future reference.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM
VMU_SPH-D710 MR2_UM_Eng_GB28_CH_032513_F4
THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY.
Samsung Telecommunications America (STA), LLC
Headquarters: 1301 E. Lookout Drive Richardson, TX 75082
Customer Care Center: 1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)
Internet Address:
http://www.samsung.com
©
2012 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung
Electronics Co., Ltd. Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
Nuance®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc., or its affiliates in the United States and/or other countries.
®
The Bluetooth
word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word
mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG. microSD™ and the microSD logo are Trademarks of the SD Card Association. Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps, Google
Music, Google Talk, Picasa, YouTube and other marks are trademarks of Google Inc. Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc. Swype and the Swype logos are trademarks of Swype, Inc. © 2010 Swype, Inc. All rights reserved.
®
, DivX Certified® and associated logos are trademarks of Rovi Corporation or its
, DivX subsidiaries and are used under license. DivX Certified ABOUT DIVX VIDEO: DivX This is an official DivX Certified and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified
®
to play DivX® video up to HD 720p, including premium content.
®
is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation.
®
device that plays DivX video. Visit
®
device must be registered in order to play
www.divx.com
for more information
purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu (tap
License settings > DivX® VOD > Register
Applications > Settings > About phone > Legal information >
). Go to
vod.divx.com
for more information on how to complete
your registration. ©2012 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung
Electronics Co., Ltd. All product and brand names are trademarks or registered trademarks of their respective companies. Screen images simulated. Appearance of the device may vary.
®
VIRGIN
and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are
used under license.
Table of Contents
Section 1: Getting Started ................4
Understanding this User Manual . . . . . . .4
Setting Up Your Phone . . . . . . . . . . . . . .6
Turning the Phone On and Off . . . . . . . .8
Your Google Account . . . . . . . . . . . . . . .8
Displaying Your Phone Number . . . . . . .8
Voicemail . . . . . . . . . . . . . . . . . . . . . . . .9
TTY Mode . . . . . . . . . . . . . . . . . . . . . . . .9
Task Manager . . . . . . . . . . . . . . . . . . . .9
Securing Your Phone . . . . . . . . . . . . . .10
Memory Card . . . . . . . . . . . . . . . . . . . .11
Section 2: My Account ....................12
Create your Account and Pick Your Plan 12
Activating Your Device . . . . . . . . . . . . .12
Managing Your Account . . . . . . . . . . . .13
Top-Up Your Account . . . . . . . . . . . . . .13
Additional Information . . . . . . . . . . . . .13
Section 3: Understanding Your Phone 14
Features . . . . . . . . . . . . . . . . . . . . . . . .14
Front View . . . . . . . . . . . . . . . . . . . . . .15
Side Views . . . . . . . . . . . . . . . . . . . . . .16
Back View . . . . . . . . . . . . . . . . . . . . . .17
Home Screen . . . . . . . . . . . . . . . . . . . .17
Navigation . . . . . . . . . . . . . . . . . . . . . .19
Notifications . . . . . . . . . . . . . . . . . . . . .20
LED Indicator . . . . . . . . . . . . . . . . . . . .21
Status Bar . . . . . . . . . . . . . . . . . . . . . .21
Primary Shortcuts . . . . . . . . . . . . . . . . .23
Widgets . . . . . . . . . . . . . . . . . . . . . . . . 24
Folders . . . . . . . . . . . . . . . . . . . . . . . . 24
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . 25
Wallpaper . . . . . . . . . . . . . . . . . . . . . . 25
Applications . . . . . . . . . . . . . . . . . . . . . 26
Entering Text . . . . . . . . . . . . . . . . . . . . 26
Section 4: Contacts and Accounts . 28
Accounts . . . . . . . . . . . . . . . . . . . . . . . 28
Contacts . . . . . . . . . . . . . . . . . . . . . . . 29
Speed Dials . . . . . . . . . . . . . . . . . . . . . 36
Section 5: Calling ...........................37
Making Calls . . . . . . . . . . . . . . . . . . . . 37
Using Speakerphone . . . . . . . . . . . . . . 38
Answering Calls . . . . . . . . . . . . . . . . . . 38
Ending a Call . . . . . . . . . . . . . . . . . . . . 39
Options After a Call Ends . . . . . . . . . . . 39
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Call Settings . . . . . . . . . . . . . . . . . . . . 40
Section 6: Messaging .....................43
Types of Messages . . . . . . . . . . . . . . . 43
Text and Multimedia Messages . . . . . . 43
Emergency Alerts . . . . . . . . . . . . . . . . 46
Email . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Voicemail . . . . . . . . . . . . . . . . . . . . . . . 49
Google Talk . . . . . . . . . . . . . . . . . . . . . 50
Google+ Messenger . . . . . . . . . . . . . . 50
1
Section 7: Applications ...................51
Managing Applications . . . . . . . . . . . . 51
AllShare Play . . . . . . . . . . . . . . . . . . . . 53
Calculator . . . . . . . . . . . . . . . . . . . . . . 54
Calendar . . . . . . . . . . . . . . . . . . . . . . . 54
Camera . . . . . . . . . . . . . . . . . . . . . . . . 55
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Contacts . . . . . . . . . . . . . . . . . . . . . . . 59
Downloads . . . . . . . . . . . . . . . . . . . . . 59
Driving mode . . . . . . . . . . . . . . . . . . . . 59
Email . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Gallery . . . . . . . . . . . . . . . . . . . . . . . . 60
Gmail . . . . . . . . . . . . . . . . . . . . . . . . . 62
Google+ . . . . . . . . . . . . . . . . . . . . . . . 62
Internet . . . . . . . . . . . . . . . . . . . . . . . . 62
Local . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Messenger . . . . . . . . . . . . . . . . . . . . . 65
Messaging . . . . . . . . . . . . . . . . . . . . . 65
Mobile ID . . . . . . . . . . . . . . . . . . . . . . . 65
Music Player . . . . . . . . . . . . . . . . . . . . 66
My Account . . . . . . . . . . . . . . . . . . . . . 68
My Files . . . . . . . . . . . . . . . . . . . . . . . 69
Navigation . . . . . . . . . . . . . . . . . . . . . . 69
Phone . . . . . . . . . . . . . . . . . . . . . . . . . 69
Photo Editor . . . . . . . . . . . . . . . . . . . . 69
Play Books . . . . . . . . . . . . . . . . . . . . . 70
Play Magazines . . . . . . . . . . . . . . . . . . 70
Play Movies & TV . . . . . . . . . . . . . . . . . 71
Play Music . . . . . . . . . . . . . . . . . . . . . 71
Play Store . . . . . . . . . . . . . . . . . . . . . . 71
2
Polaris Office . . . . . . . . . . . . . . . . . . . 71
Search . . . . . . . . . . . . . . . . . . . . . . . . 71
Settings . . . . . . . . . . . . . . . . . . . . . . . 72
Talk . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Video Editor . . . . . . . . . . . . . . . . . . . . 72
Video Player . . . . . . . . . . . . . . . . . . . . 72
Voice Command . . . . . . . . . . . . . . . . . 73
Voicemails . . . . . . . . . . . . . . . . . . . . . 74
Voice Recorder . . . . . . . . . . . . . . . . . . 74
Voice Search . . . . . . . . . . . . . . . . . . . 75
Voice Talk . . . . . . . . . . . . . . . . . . . . . . 75
WiFi Hotspot . . . . . . . . . . . . . . . . . . . . 75
YouTube . . . . . . . . . . . . . . . . . . . . . . . 77
Section 8: Connections ..................78
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . 78
Wi-Fi Direct . . . . . . . . . . . . . . . . . . . . 79
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 80
VPN . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Connecting to a Computer . . . . . . . . . 81
Nearby Devices . . . . . . . . . . . . . . . . . 82
WiFi Hotspot . . . . . . . . . . . . . . . . . . . . 83
Section 9: Settings ..........................85
Accessing Settings . . . . . . . . . . . . . . . 85
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . 85
4G settings . . . . . . . . . . . . . . . . . . . . . 86
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 87
Data usage . . . . . . . . . . . . . . . . . . . . . 87
More Wireless and network Settings . . 88
Home Screen Mode . . . . . . . . . . . . . . 90
Sound settings . . . . . . . . . . . . . . . . . . 91
Display Settings . . . . . . . . . . . . . . . . . 93
Storage . . . . . . . . . . . . . . . . . . . . . . . .96
Power saving mode . . . . . . . . . . . . . . .97
Battery . . . . . . . . . . . . . . . . . . . . . . . . .98
Application Manager . . . . . . . . . . . . . .98
Location services . . . . . . . . . . . . . . . . .98
Lock screen . . . . . . . . . . . . . . . . . . . . .99
Security . . . . . . . . . . . . . . . . . . . . . . .101
Language and input . . . . . . . . . . . . . .103
Backup and reset . . . . . . . . . . . . . . . .106
Accounts . . . . . . . . . . . . . . . . . . . . . .107
Motion Settings . . . . . . . . . . . . . . . . .108
Accessory Settings . . . . . . . . . . . . . . .109
Date and time . . . . . . . . . . . . . . . . . .110
Accessibility . . . . . . . . . . . . . . . . . . . .110
Developer options . . . . . . . . . . . . . . .112
System Update . . . . . . . . . . . . . . . . . .114
About Device . . . . . . . . . . . . . . . . . . .114
Section 10: Health and Safety
Information ..................................115
Exposure to Radio Frequency
(RF) Signals . . . . . . . . . . . . . . . . . .115
Specific Absorption Rate (SAR)
Certification Information . . . . . . . . .119
FCC Part 15 Information to User . . . . .121
Commercial Mobile Alerting
System (CMAS) . . . . . . . . . . . . . . . .122
Smart Practices While Driving . . . . . .122
Battery Use and Safety . . . . . . . . . . . .123
Samsung Mobile Products
and Recycling . . . . . . . . . . . . . . . . .125
UL Certified Travel Charger . . . . . . . . .126
Display / Touch-Screen . . . . . . . . . . . 126
GPS . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Emergency Calls . . . . . . . . . . . . . . . . 127
Care and Maintenance . . . . . . . . . . . . 128
Responsible Listening . . . . . . . . . . . . 129
Operating Environment . . . . . . . . . . . 131
FCC Hearing Aid Compatibility (HAC)
Regulations for Wireless Devices . . 132
Restricting Children's Access to
Your Mobile Device . . . . . . . . . . . . 134
FCC Notice and Cautions . . . . . . . . . . 134
Other Important Safety Information . . 135
Section 11: Warranty Information 137
Standard Limited Warranty . . . . . . . . 137
End User License Agreement
for Software . . . . . . . . . . . . . . . . . . 141
Index ..............................................149
3

Section 1: Getting Started

Understanding this User Manual

The sections of this manual generally follow the features of your phone. A robust index for features begins on page 149.
Also included is important safety information beginning on page 115, that you should know before using your phone.
This manual gives navigation instructions according to the default display settings. If you select other settings, navigation steps may be different.
Unless otherwise specified, all instructions in this manual assume that you are starting from the Home screen. To get to the Home screen, you may need to unlock the phone. For more information, see “Securing Your Phone” on page 10.
Note:
Instructions in this manual are based on default settings, and may vary from your phone, depending on the software version on your phone, and any changes to the phone’s Settings.
Unless stated otherwise, instructions in this User Manual start with the phone unlocked, at the Home screen.
All screen images in this manual are simulated. Actual displays may vary, depending on the software version of your phone and any changes to the phone’s Settings.
4
Special Text
In this manual, you’ll find text that is set apart from the rest. These are intended to point out important information, share quick methods for activating features, to define terms, and more. The definitions for these methods are as follows:
Notes
: Presents alternative options for the current
feature or menu.
Tips
: Provides quick or innovative methods, or
useful shortcuts.
Important
: Points out important information about
the current feature that could affect performance.
Warning
: Brings to your attention important information to prevent loss of data or functionality, or even prevent damage to your phone.
Text Conventions
This manual provides condensed information about how to use your phone. To make this possible, the following text conventions are used to represent frequently-used steps:
Arrows are used to represent the sequence of selecting successive options in procedures. For example:
From the Home screen, touch
Applications
Wi-Fi
.”
Many settings use an On/Off switch. Touch the On/Off switch to turn a setting On or Off. This graphic is used to represent the On/Off switch.
Settings
Getting Started 5

Setting Up Your Phone

Install the battery, then charge it, to begin using your phone.
Battery
Your phone is powered by a rechargeable, standard Li-Ion battery. A Wall/USB Charger (Charging Head and USB cable) is included with the phone, for charging the battery.
The battery comes partially charged. You must fully charge the battery before using your phone for the first time. After the first charge, you can use the phone while charging.
Warning!
Use only Samsung-approved charging
devices and batteries. Samsung
accessories are designed to maximize
battery life. Using other accessories may
invalidate your warranty and may cause
damage.
Battery Indicator
The battery icon in the Status Bar shows battery power level. When battery power is very low, the battery icon flashes and a tone plays. If you continue using the phone without charging, the phone will power off.
Tip:
Task Manager provides helpful information about extending battery life. For more information, see “Task Manager” on page 9.
Installing the Battery
1. Remove the battery cover by pulling up on
the slot provided.
2. Insert the battery into the back of the
phone, making sure to align the gold contacts.
3. Replace the battery cover by aligning the
cover and pressing it gently into place.
6
Removing the Battery
Incorrect
1. Turn the phone off. Removing the battery
when the device is on may cause loss of stored numbers or messages.
2. Remove the battery cover by pulling up on
the slot provided.
3. Lift the battery out of the device using the
slot provided.
4. Replace the battery cover by aligning the
cover and pressing gently until it clicks into place.
Charging the Battery
Keeping track of your battery’s power level is important. If the power level becomes too low, the phone turns off automatically, and you can lose any unsaved information.
With the Samsung-approved Li-Ion battery, you can recharge the battery before it completely runs down.
Note:
The battery comes partially charged, but you should fully charge the battery before using your phone. After the first charge, you can use the phone while charging.
Connect the charger to the USB/Accessory port, then plug the Charger into an electrical outlet.
Getting Started 7

Turning the Phone On and Off

Turning the Phone On
Press and hold the
until the phone starts up.
Key
Turning the phone Off
1. Press and hold the
until the Device Options menu
Key
displays.
2. On the Device Options menu, touch
.
off
Power/Lock
Power/Lock
Power

Your Google Account

Your new phone uses your Google account to fully utilize its Android features, including Gmail, Google Talk and the Play Store. When you turn on your phone for the first time, set up a connection with your existing Google account, or create a new Google account.
To create a Google account, or set up your Google account on your phone, use Accounts and sync settings (see “Accounts” on page 107).

Displaying Your Phone Number

From the Home screen, touch
Settings ➔ About device ➔ Status
Apps
.
8

Voicemail

All unanswered calls to your phone are sent to voicemail, even if your phone is turned off, so you’ll want to set up your voicemail and personal greeting as soon as you activate your phone.
For more information, see “Voicemail” on page 49.

TTY Mode

Your phone is TTY-compatible, allowing you to connect a TTY device to the phone’s headset jack. Before you can use your phone with a TTY device, you’ll need to enable TTY Mode.
For more information about enabling TTY mode, see “Call Settings” on page 40.

Task Manager

Your phone can run apps simultaneously, with some apps running in the background. Use Task manager to see which apps are running on your phone, and to end running apps to extend battery life. You can also uninstall apps from your phone and check memory usage.
1. From any unlocked screen, touch and hold
the
Home Key
, then select
.
manager
2. Touch the
apps running on your phone. Touch
End all
3. Touch the
information about installed applications on this phone. Touch application from the phone.
4. Touch the
of RAM (Random Access Memory) in use. Touch increase available RAM.
5. Touch the
storage and SD card memory statistics.
6. Touch the
your finger over the tabs to display the Help tab) to view information about managing RAM, and tips for extending battery life.
Active applications
to close apps.
Downloaded
RAM
Clear memory
Storage
Help
tab to view
Uninstall
tab to display the amount
to clear processes to
tab for internal system
tab (you may have to swipe
to remove an
Tas k
tab to view
End
, or
Getting Started 9

Securing Your Phone

Use your phone’s screen lock features to secure your phone.
To set a personal screen lock, and for other settings related to securing your phone, refer to
Apps
Settings
Lock screen
Locking the phone
By default, the phone locks automatically when the screen times out.
There are two other ways to lock the phone:
Press the
Power/Lock Key
– or – From the Home screen, touch
Settings ➔ Lock screen
select a lock method.
Tip:
When the phone is locked, the Emergency call feature is available on the lock screen, to allow you to make emergency calls even while the phone is locked.
.
➔ Screen lock
.
Apps
, and
Unlocking the phone
Unlock the phone using one of the default unlock screens, or use Screen lock options for increased security.
Press the
Power/Lock Key
drag your finger across the screen.
Tip:
Special notification icons display for missed calls or new messages. Drag a missed call or message icon to view the message or call log.
, then touch and
10

Memory Card

Your phone supports optional microSD™ or microSDHC™ memory cards (not included), for storage of music, pictures, and other files.
Installing a Memory Card
1. Remove the battery cover by pulling up on
the slot provided.
2. With the gold contacts facing down, slide
the memory card into the slot, pushing gently until it locks into place.
3. Install the battery cover.
Removing a Memory Card
Important!
To prevent damage to data stored on the memory card, unmount the card before removing it from the phone.
1. From the Home screen, touch Settings
Storage
Unmount SD
.
card
2. At the prompt, read the warning and select
OK
to continue. Wait for
remove
to display in the Status bar and
Notifications before removing the card.
3. Remove the battery cover, then gently
press the memory card to release the lock, and carefully pull the card out.
4. Replace the battery cover.
SD card safe to
Apps
Getting Started 11

Section 2: My Account

Before using your device, you must activate your service with Virgin Mobile. You will need your phone’s serial number, printed on a sticker inside the battery compartment.

Create your Account and Pick Your Plan

1. From your computer, visit
virginmobileusa.com
2. Choose an activation option and click
then enter your ZIP code and click
3. When prompted, enter the (MEID)
printed on a sticker inside the
battery compartment.
4. Follow the instructions to choose your plan and select a payment method.
5. Follow the instructions after creating your account in order to start using your phone.
and click

Activating Your Device

Activate
serial number
.
Next
Next
.
Activating Your Device
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is designed to activate automatically.
If you are swapping from another Virgin Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming
,
information will be pushed to your device automatically.
You can also start the activation process manually.
From the Home screen, touch
Settings
Profile
.
Note:
Do not press the while the phone is being activated. Pressing the
Power/Lock Key
process.
System Update
cancels the activation
Apps
Update
Power/Lock Key
12

Managing Your Account

Access your account, where you can:
Check your minutes
Add money (Top-Up)
Change plans, and a lot more...
From your Phone
Dial *86
From Your Computer
Log in with your phone number and Account PIN at
virginmobileusa.com
everything above, and a lot more.
, where you can do

Top-Up Your Account

Buy Top-Up cards at thousands of retailers, or make it even easier by registering your credit/ debit card or PayPal account.
Auto Payment
Registering a credit or debit card is the easiest way to keep your service working. Set it up to pay your monthly service fee automatically so you can keep emailing, IMing, surfing, and talking. No interruptions, no sweat.
Advanced Payment
If you want to pay for next month so you don't have to worry, use our Advance Payment option.
Activate Auto Payment by adjusting your payment settings or use Advance Pay anytime by logging in at virginmobileusa.com. Follow the prompts to enter payment information and complete the process.
Manual Top-Ups
From Your Computer
If you don’t want to register a credit or debit card, you can still log in at whenever your need a quick Top-Up.
From Your Phone
Dial *729. – or –
On your phone, or touch
My Account
virginmobileusa.com
Apps
from the Home screen.

Additional Information

For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at:
Or, call Virgin Mobile At Your Service:
1-888-322-1122
virginmobileusa.com
.
.
My Account 13

Section 3: Understanding Your Phone

Features

4.52” Super AMOLED™ Plus Touchscreen
Dual Mode 3G/4G Coverage
Android® 4.1, Jelly Bean
Google Play™ Store, plus pre-loaded Google apps
Connections
Wi-Fi
Bluetooth
VPN
Wi-Fi Direct
Wi-Fi Hotspot
Kies via Wi-Fi
DLNA
USB
Messaging Services
Tex t
Picture
Video
Voice
Email
Gmail
Chat
8 MP Camera/Camcorder with flash + Front camera
Gallery, for viewing and managing pictures and videos
Video Player
Music Player
Support for microSD™ and microSDHC™ Memory Cards
14

Front View

Front Camera
Proximity and Light Sensors
presence of objects, for use with motion settings, and to control the screen display, such as when you move the phone away from your ear during a call. Detects ambient light when Automatic brightness is enabled, and when using the Front camera.
Earpiece:
LED Indicator
phone status. For more information, see
Indicator”
: Captures pictures or video.
: Detects the
Plays call audio and other sounds.
: Animates or glows to show alerts or
“LED
on page 21.
Menu Key
: Touch to display a context-sensitive menu of options for the current screen or feature. While using your phone, you may notice that the Menu Key dims, but it is always available at a touch to provide a context-sensitive menu for the current screen or app (you can set the touch key light duration, see page 96).
Home Key
: Touch to display the Home screen. Touch and hold to display recent applications or launch Task Manager. While using your phone, you may notice that the Home Key dims, but you can always use it to display the Home screen.
Back Key
: Touch to return to the previous screen or option. While using your phone, you may notice that the Back Key dims, but you can always use it to return to the previous item.
Search Key
using your phone, you may notice that the Search Key dims, but you can always use it to return to the previous item.
: Touch to launch Google Search. While
Understanding Your Phone 15

Side Views

Strap Attachment
included).
Volume Key
master volume. During calls or media playback,
to adjust volume. Press to mute the ringtone
press of an incoming call.
: Attach an optional strap (not
: From the Home screen, press to adjust
Power/Lock Key
on or off, and to access a device options menu. Press to lock the phone, or wake the screen for unlocking.
: Press and hold to turn the phone
16

Back View

3.5mm Headset Jack
or TTY equipment (not included).
Camera and Flash
recording video.
Speaker
: Play ringtones, call audio when in Speakerphone mode, music and media playback, and other sounds.
Microphone
during phone calls, and video chat.
: Plug in an optional headset
: Use when taking photos or
: Capture audio during recording,

Home Screen

The Home screen is the starting point for using your phone.
Status Bar
power, and connection details.
Widgets
These widgets are on the Home screen by default, plus you can add your own by touching and holding on the screen for options.
Shortcuts
shortcuts are on the Home screen by default, plus you can add your own by touching and holding on the screen for options.
Primary Shortcuts
: Icons show network status, battery
: Applications that run on the Home screen.
: Shortcuts to favorite apps. These
: Shortcuts to common apps.
Understanding Your Phone 17
Customizing the Home Screen
Customize the Home screen to your preferences:
Add Widgets, Shortcuts, or Folders
remove items from the Home screen. Touch and hold on the Home screen, then choose an option.
Edit a Home page
panels. From the Home screen, touch
Edit page
Display Settings
preferences. From the Home screen, touch
Applications ➔ Settings ➔ Display
Wallpaper
options for setting wallpaper for the Home and Lock screens.
Note:
Unless stated otherwise, instructions in this User Manual start with the phone unlocked, at the Home screen.
All screen images in this manual are simulated. Actual displays may vary, depending on the software version of your phone and any changes to the phone’s Settings.
: Add and remove Home screen
.
: Configure the display to your
: Touch and hold on the Home screen for
: Add and
Menu
Extended Home Screen
The Home screen consists of the Home panel, plus panels that extend beyond the display width to provide more space for adding shortcuts, widgets and folders.
Slide your finger horizontally across the screen to scroll to the left or right side panels. As you scroll, the indicator at the bottom of the display shows your current position.
Adding and removing Home screen panels
Your phone comes with 7 Home screen panels.
.
You can customize the Home screen to include up to the seven default panels.
1. From the Home screen, touch Edit page
.
2. Use these controls to configure panels:
Remove
: Touch and hold on a panel,
then drag it to
Add
: Touch a previously-removed panel to add it, up to the default total of seven.
Home
page. This panel will display when you touch the
Remove
: Marks the main Home screen
.
Home Key
Menu
.
18

Navigation

Navigate your phone’s features using the command keys and the touch screen.
Warning!
Please note that a touch screen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty. For more information, see “Warranty Information” on page 137.
Context-sensitive Menus
While using your phone, context-sensitive menus offer options for the feature or screen.
To access context-sensitive menus:
Touch
Touch and hold on an item.
Command Keys
Menu
Touch menu for the current app or feature.
Home
Touch
Back
Touch or step.
Menu
.
Menu
to display a context-sensitive
Home
to display the Home screen.
Back
to return to the previous screen
Search
Touch
Search
to search the Web.
Finger Gestures
Touch
Touch items to select or launch them. For example:
Touch the onscreen keyboard to enter characters or text.
Touch an item to select it.
Touch an app’s icon to launch the application.
Touch and Hold
Activate items by a touch and hold gesture. For example:
Touch and hold a widget on the Home screen to move it.
Touch and hold on a field to display a pop-up menu of options.
Swipe
Swipe your finger across the screen. For example:
Unlocking the screen
Scrolling the Home screen or a menu
Combine touch and hold with swipe to drag an item.
Understanding Your Phone 19
Pinch
Using two fingers, make a pinch motion on the screen. For example:
Pinch in to zoom in on pictures or screens.
Pinch out to zoom out on pictures or screens.

Notifications

Notifications shows details about connections, alerts and other items.
1. Touch and drag downward from the top of
the screen to display notifications.
2. Touch an item to open it, or to launch the
related application or feature.
Clearing Notifications
1. Sweep your finger downward from the top
of the screen to display Notifications.
2. Touch a notification to clear it, or touch Clear
to clear all notifications.
Settings
Use settings at the top of Notifications to control popular settings. Slide your finger right and left to see all the icons.
Wi-Fi
: Turn Wi-Fi On or Off. See
page 78.
Bluetooth
: Turn Bluetooth On or Off. See
“Bluetooth”
GPS
GPS satellites”
Sound
Vibrate, or Mute. See page 91.
4G
service. see
Sync
accounts. See
Tip:
You can access Notifications from the Lock screen, to easily access settings and notifications.
on page 80.
: Turn GPS satellites service on or off. See
on page 99.
: Tap the icon to toggle from Sound, to
: Enable or disable your phone’s access to 4G
“4G settings”
: Enable or disable synchronization with your
“Synchronization”
“Wi-Fi”
“Sound settings”
on page 86.
on page 28.
on
“Use
on
20

LED Indicator

The LED indicator, on the front of the phone above the screen (see “Front View” on page 15), animates or glows to show alerts or phone status.
Blue:
Pulses in multi-color blue while the phone is turning On or Off.
Blinks blue for a missed call, message or other notification.
Red:
Glows red when the phone is connected to a charger and charging.
Blinks red when the phone is connected to a charger and there is a problem with charging.
Blinks red when battery power is low (phone not connected to charger).
Green:
Glows green when the phone is connected to a charger and the battery is fully charged.
Tip:
For information on enabling or disabling the LED indicator, see “LED Indicator” on page 94.

Status Bar

The Status Bar shows network and battery status and other details, including these common icons.
Airplane Mode Active
communications are disabled. See “Airplane mode” on page 88.
USB Connected
connected to a computer using a USB cable. For information about transferring data between your phone and a computer, see “Transferring Data” on page 81.
Voice Call
: A voice call is in progress.
Speakerphone
enabled.
Missed Call
missed call.
Mute
: Voice or playback volume is
muted.
See
page 91.
Battery Level
Battery Charging
Device Power Critical
little power remaining. Charge immediately.
: All wireless
: The phone is
: Speakerphone is
: Displays when there is a
“Sound settings” on
: Shown fully charged.
: Battery is charging.
: Battery has very
Understanding Your Phone 21
3G connection
system. The arrows are colored when data is being transferred.
Signal Strength
strength. The greater the number of bars, the stronger the signal.
Wi-Fi Active
connected to a Wi-Fi network. The greater the number of rays, the stronger the signal. For more information about configuring Wi-Fi, see “Wi-Fi” on page 78.
Wi-Fi Action Needed
connect to Wi-Fi network. For more information about configuring Wi-Fi, see “Wi-Fi” on page 78.
New Message
message(s).
New Voicemail
voicemail. A number indicates the number of new messages.
New Email Message
email.
Download Successful
downloaded successfully.
Update Available
available for an installed app.
: Phone is active on a 3G
: Current signal
: Wi-Fi is active, and
: Action needed to
: You have new
: You have new
: You have new
: A file was
: An update is
Update Successful
installed for an app.
Alarm
: An alarm is set.
Mute
: All sounds except media and alarms are silenced, and Vibrate is not active.
See
page 91.
Vibrate
: Vibrate profile is active.
“Sound settings” on page 91.
Music Playing
the app is in the backgr ound. You can control playback from Notifications, or from Music player.
Music Paused
paused. You can control playback from Notifications, or from Music player.
SD Card Ready
underway, to prepare the card for use. For more information about using memory cards, see “Memory Card” on page 11.
SD Card Safe to Remove
card was unmounted, and it is safe to uninstall it. For more information about using memory cards, see “Memory Card” on page 11.
: An update was
“Sound settings” on
See
: Music is playing, but
: Music playback is
: A memory card scan is
: A memory
22
SD Card Removed
!
was uninstalled. For more information about using memory cards, see “Memory Card” on page 11.
Bluetooth Active
on. For more information, see “Turning Bluetooth On or Off” on page 80.
Bluetooth Paired
with another Bluetooth device. For more information, see “Pairing with a Bluetooth Device” on page 80.
TTY
: TTY Mode is active.
: A memory card
: Bluetooth is turned
: Your device is paired

Primary Shortcuts

Primary Shortcuts appear at the bottom of the display. You can edit the Primary Shortcuts, except for
Adding or Removing Primary Shortcuts
Applications
Touch and hold a shortcut, then drag it from the Primary Shortcuts to the Home screen, or from the Home screen to the Primary Shortcuts.
.
Understanding Your Phone 23

Widgets

Widgets are self-contained applications that you can place on the Home screen for quick access.
Adding widgets to the Home screen
1. Navigate to a Home screen panel, then
touch and hold on the screen to display the
Add to home
2. Touch
widget and follow the prompts to configure the widget and place it on the Home screen.
Removing Widgets
Touch and hold the widget until
to the icon.
menu.
Apps and widgets,
Remove
appears, then drag the widget
then touch a

Folders

Place folders on the Home screen to organize items.
Adding Folders
1. Navigate to a Home screen panel, then
touch and hold on the screen to display the
Add to home
2. Tou ch
it on the Home screen.
Removing Folders
Touch and hold the folder until appears, then drag the folder to the icon.
menu.
Folders,
then touch a folder to place
Remove
24

Shortcuts

Use shortcuts for quick access to applications from the Home screen. Your phone comes with shortcuts already placed on the Home screen, and you can add your favorites.
Adding shortcuts to the Home screen
1. Navigate to a Home screen panel, then
touch and hold on the screen to display the
Add to Home Screen
2. Tou ch
3. Touch an application, then follow the
Apps
prompts to configure the shortcut and add it to the Home screen.
Adding Shortcuts from Applications
1. Navigate to a Home screen panel.
2. Tou ch
3. Touch and hold on an app until it appears
on the Home screen.
Removing Shortcuts
Touch and hold the shortcut until
Remove
shortcut to the icon.
menu.
.
Applications
appears, then drag the
.

Wallpaper

Choose a picture to display in the background of the Home screen. You can choose from pre­loaded wallpaper images, or select a picture you’ve taken with the Camera or downloaded.
1. Navigate to a Home screen panel, then
touch and hold on the screen to display the
Add to Home Screen
2. Select
3. Select a wallpaper source:
Note:
Set wallpaper
,
Lock screen
screen screens
.
• Gallery
: Choose a picture stored on your phone or on an optional installed memory card (not included).
•ID Wallpapers
downloaded ID Pack(s).
• Live wallpapers
interactive moving wallpapers.
•Wallpapers
images.
You can also set Wallpaper in Settings. For more information, see “Display Settings” on page 93.
menu.
, then choose
, or
Home and lock
: Choose a wallpaper from your
: Choose from pre-loaded
: Choose from pre-loaded wallpaper
Home
Understanding Your Phone 25

Applications

Applications holds all applications installed on your phone. Applications that you download and install are also added to Applications.
The Applications screen is like the Home screen, it consists of panels that extend beyond the display width to provide more space. Slide your finger horizontally across the screen to scroll to the left or right side panels. As you scroll, the indicator at the bottom of the display shows your current position.
For more information about applications, see “Applications” on page 51.
You can place shortcuts to apps on the Home screen, for quick access to the app. For more information, see “Adding Shortcuts from Applications” on page 25.
1. From the Home screen, touch Applications
2. Slide your finger left or right to scroll the
Applications screens.
3. Touch an icon to launch the application.
.

Entering Text

Enter text using your phone’s virtual QWERTY keyboard, or speak your entries.
Configuring Text Entry
Configure text entry options to your preferences.
From the Home screen, touch
Applications
Language and input
Using Samsung Keypad
Samsung keypad is a custom virtual QWERTY keyboard, featuring optional predictive text. Enter characters by tapping the on-screen keys with your finger, or use speech recognition.
Enable predictive text, to have Samsung keypad match your key touches to common words and display them. Select a word from the display to insert it into your text.
.
Settings
26
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