Samsung SPH-D700 User Guide

©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
7/12/11
User Guide
www.sprint.com
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Support > Devices.
To find this user guide in Spanish, please visit
www.sprint.com and click Support > Devices.
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apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party
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application’s policies, don’t use the application.
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http://opensource.samsungmobile.com/index.jsp.
This device uses open source software. Press
> About phone > Legal information on the device for
> >
more details.
SPH-D700_MR_UG_EG07_PS_071211_F2

Table of Contents

Tip: Looking for something? If you don’t see it in the headings
listed here, try the Index on page 252.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Device’s Menu. . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Getting Started . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2
Setting Up Your Device . . . . . . . . . . . . . . . . . . . . . . 2
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . 6
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 2: Your Device . . . . . . . . . . . . . . . . . . . . 9
2A. Device Basics . . . . . . . . . . . . . . . . . . . . . . 10
Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing the Display Screen . . . . . . . . . . . . . . . . . 15
Turning Your Device On and Off . . . . . . . . . . . . . 18
Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . 19
Device Function Keys . . . . . . . . . . . . . . . . . . . . . . 23
Navigation and Customization . . . . . . . . . . . . . . 27
Displaying Your Phone Number . . . . . . . . . . . . . 47
Entering Text Using the Onscreen Keyboards . 47
Entering Text Using the Samsung Keypad . . . . 48
Entering Text Using Swype . . . . . . . . . . . . . . . . . 54
Entering Text Using the QWERTY Keyboard . . 59
Creating a Google Account . . . . . . . . . . . . . . . . 63
2B. Making and Answering Calls . . . . . . . . . 64
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Missed Call Notification . . . . . . . . . . . . . . . . . . . . 66
Calling Emergency Numbers . . . . . . . . . . . . . . . 67
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . 69
Additional Calling Options . . . . . . . . . . . . . . . . . . 70
Saving a Phone Number . . . . . . . . . . . . . . . . . . . 70
Finding a Phone Number . . . . . . . . . . . . . . . . . . 71
Dialing From the Contacts List . . . . . . . . . . . . . . 72
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . . . . . 73
2C. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . 80
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . 80
Synchronizing Accounts . . . . . . . . . . . . . . . . . . . . 81
Search Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
TTY Use With Sprint Service . . . . . . . . . . . . . . . . 87
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 88
2D. Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Viewing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . 96
Logs Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Making a Call From Logs . . . . . . . . . . . . . . . . . . 99
Saving a Number From Logs . . . . . . . . . . . . . . . 99
Altering a Number From Logs . . . . . . . . . . . . . 100
Erasing the Logs . . . . . . . . . . . . . . . . . . . . . . . . . 100
2E. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Creating a New Contacts Entry . . . . . . . . . . . . . 101
Saving a Phone Number . . . . . . . . . . . . . . . . . 103
Confirming Contact Synchronization . . . . . . . . 103
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Contacts Menu Options . . . . . . . . . . . . . . . . . . . 106
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . 107
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . 108
Adding a Number to a Contacts Entry . . . . . . 108
Editing a Contacts Entry’s Number . . . . . . . . . . 109
Sending Contacts . . . . . . . . . . . . . . . . . . . . . . . . 109
Assigning a Picture to an Entry . . . . . . . . . . . . . 110
Deleting Entries . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Adding Entries to Your Favorites . . . . . . . . . . . . 111
Adding Facebook Content to your Contacts . 111
2F. Calendar & Tools . . . . . . . . . . . . . . . . . . . 114
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 114
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Updating Your Device Firmware . . . . . . . . . . . . 125
Updating Your Android Operating System . . . 128
Updating Your Profile . . . . . . . . . . . . . . . . . . . . . 128
Updating Your PRL . . . . . . . . . . . . . . . . . . . . . . . 128
2G. Voice Services . . . . . . . . . . . . . . . . . . . . . 129
Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Opening Menus With Voice Dialer . . . . . . . . . . 131
Text-to-Speech . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Voice Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
2H. microSD Card . . . . . . . . . . . . . . . . . . . . . 133
Your Device’s microSD Card and Adapter . . . 133 Connecting Your Device to Your Computer . . 135
microSD Card Settings . . . . . . . . . . . . . . . . . . . . 139
Important Connection Information . . . . . . . . . . 140
2I. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 147
2J. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Turning Bluetooth On and Off . . . . . . . . . . . . . . 152
Using the Bluetooth Settings Menu . . . . . . . . . 153
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . 154
Sending Contacts via Bluetooth . . . . . . . . . . . . 156
Disconnecting Bluetooth Connection During
an Active Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Section 3: Sprint Service . . . . . . . . . . . . . . . . 159
3A. Sprint Service: The Basics . . . . . . . . . . 160
Visual Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . 160
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . 166
Multimedia Messaging (MMS) . . . . . . . . . . . . . 168
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Making a 3-Way Call . . . . . . . . . . . . . . . . . . . . . 173
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
3B. Web and Data Services . . . . . . . . . . . . . 179
Getting Started With Data Services . . . . . . . . . 179
Navigating the Web . . . . . . . . . . . . . . . . . . . . . . 181
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
4G Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Using the Android Market . . . . . . . . . . . . . . . . . 208
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
3C. Entertainment: TV and Music . . . . . . . . 215
DivX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Media Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . 224
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
AllShare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
3D. GPS Navigation . . . . . . . . . . . . . . . . . . . . 228
GPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Google Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
TeleNav GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Section 4: Safety and Warranty
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
4A. Important Safety Information . . . . . . . . 234
General Precautions . . . . . . . . . . . . . . . . . . . . . . 234
Maintaining Safe Use of and Access to
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Using Your Phone With a Hearing
Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Caring for the Battery . . . . . . . . . . . . . . . . . . . . 238
Radio Frequency (RF) Energy . . . . . . . . . . . . . 239
Samsung Mobile Products and Recycling . . . 241
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . 242
User Guide Proprietary Notice . . . . . . . . . . . . . . 242
4B. Manufacturer’s Warranty . . . . . . . . . . . 243
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . 243
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Introduction

Your Device’s Menu

This User Guide introduces you to Sprint® service and all the features of your new device. It’s divided into four sections:
Section 1: Getting StartedSection 2: Your DeviceSection 3: Sprint Service FeaturesSection 4: Safety and Warranty Information
Note: Because of updates in your device’s software, this
printed guide may not be the most current version for your device. Visit
My Sprint to access the most recent version of the
user guide.
WARNING: Please refer to the Important Safety Information
section on page 234 to learn about information that will help you safely use your device. Failure to read and follow the Important Safety Information in this device guide may result in serious bodily injury, death, or property damage.
www.sprint.com and sign on to
The following table outlines your device’s main menu structure. For more information about using your device’s menus, see “Navigation and Customization” on page 27.
From the Home screen, press
Add ( )Wallpaper ( )Search ( )Notifications ( )
Edit ( )Settings ( )
to open the menu:
Tap these onscreen buttons to reveal these additional options and features.
Device menus with additional options (“sub-options”) appear with adjacent to the list entry.
i
ii
> Add
1: Widg ets
1: Buddies now 2: Calendar 3: Calendar Clock 4: Facebook 5: Feeds and Updates 6: Google Search 7: Home screen tips 8: Latitude 9: Market 10: NASCAR 11: News & Weather 12: Picture frame 13: Power control 14: Program Monitor 15: Rate Places 16: Sprint Football Live 17: Sprint ID 18: Sprint Tutorial #1 19: Sprint Tutorial #2 20: Sprint Tutorial #3 21: Sprint Tutorial #4 22: Sprint Tutorial #5 23: Sprint TV 24: Voicemail 25: Y! Finance Clock 26: YouTube
2: Shortcuts
1: Applications 2: Bookmark 3: Contact 4: Direct dial 5: Direct message 6: Directions & Navigation 7: Email 8: Latitude 9: Settings
3: Folders
1: New folder 2: All contacts 3: Contacts with phone numbers 4: Facebook Phonebook 5: Received list from Bluetooth 6: Recent documents 7: Starred contacts
4: Wallpapers
1: Gallery 2: ID wallpapers 3: Live wallpapers 4: Wallpapers
> Wallpaper
1: Gallery 2: ID wallpapers 3: Live wallpapers 4: Wallpapers
> Search
> Notifications > Edit > Settings > Wireless and network
1: Airplane mode (On/Off) 2: Wi-Fi settings
1: Wi-Fi (On/Off) 2: Network notification (On/Off) 3: Add Wi-Fi network
3: 4G settings
1: 4G (On/Off) 2: Network notification (On/Off)
4: Bluetooth settings
1: Bluetooth (On/Off) 2: Device name 3: Discoverable (On/Off) 4: Scan devices 5: <detected Bluetooth devices>
5: Tethering
1: USB tethering (On/Off)
6: VPN settings
1: Add VPN
7: Mobile networks
1: 3G Data (On/Off)
8: Roaming
1: Roaming mode (Sprint Only/Automatic) 2: Roaming Settings Domestic (Voice/Data) 3: Roaming Settings International (Voice/Data) 4: Roaming guard Domestic (Voice/Data) 5: Roaming guard International (Voice/Data)
> Settings > Call settings
1: Reject with message 2: North American dialing (On/Off) 3: International Dialing 4: DDTM (On/Off)
5: TTY
1: TTY Off 2: TTY HCO 3: TTY VCO 4: TTY Full
6: Voicemail settings
1: Voicemail-to-Text 2: Personalize voicemail 3: Notifications 4: Pictures (On/Off) 5: Transcription font size 6: Speakerphone (On/Off) 7: Display name 8: Auto forward to email 9: Check for update 10: Help 11: About Voicemail
> Settings > Sound
1: Silent mode (On/Off) 2: Vibrate
1: Always 2: Never 3: Only in silent mode 4: Only when not in silent mode
3: Volume
1: Incoming call volume 2: Media volume 3: System volume 4: Notification volume
4: Voice call ringtone 5: Notification ringtone 6: Audible touch tones (On/Off)
iii
7: Audible selection (On/Off) 8: Screen lock sounds (On/Off) 9: Haptic feedback (On/Off) 10: Vibration intensity
> Settings > Display
1: Brightness 2: Auto-rotate screen (On/Off) 3: Animation
1: No animation 2: Some animations 3: All animations
4: Screen timeout
1: 15 seconds 2: 30 seconds 3: 1 minute 4: 2 minutes 5: 10 minutes
5: Keyboard timeout
1: 3 seconds 2: 6 seconds 3: 15 seconds 4: Same as Screen timeout
6: Power saving mode On/Off) 7: Horizontal calibration
iv
> Settings > Location and security
My location
1: Use wireless networks (On/Off) 2: Use GPS satellites (On/Off)
Screen unlock settings
1: Set screen lock
1: None 2: Pattern 3: PIN 4: Password
Passwords
1: Visible passwords (On/Off)
Device administration
1: Select device administrators
Credential storage
1: Use secure credentials (On/Off) 2: Install encrypted certificates 3: Set password 4: Clear storage
> Settings > Applications
1: Unknown sources (On/Off) 2: Quick launch 3: Manage applications 4: Running services 5: Memory usage 6: Battery use 7: Development
1: USB debugging (On/Off) 2: Stay awake (On/Off) 3: Allow mock locations (On/Off)
> Settings > Accounts and sync
General sync settings
1: Background data (On/Off) 2: Auto-sync (On/Off)
Manage accounts
> Settings > Privacy
Personal data
1: Factory data reset
> Settings > Storage
SD card
1: Total space 2: Available space 3: Mount/Unmount SD card 4: Format SD card (On/Off)
System storage
1: Available space
> Settings > Locale and text
1: Select locale
1: English 2: Español
Text settings
1: Select input method
1: Samsung keypad 2: Swype
v
2: Swype (On/Off) 3: Swype (settings)
1: Language (US English//Español) 2: Audio feedback (On/Off) 3: Vibrate on keypress (On/Off) 4: Enable tip indicator (On/Off) 5: Word suggestion 6: Auto-spacing (On/Off) 7: Auto-capitalization (On/Off) 8: Show complete trace (On/Off) 9: Speed vs. accuracy 10: Swype help 11: Tutorial 12: Version
4: Samsung keypad (On/Off) 5: Samsung keypad (settings)
1: Portrait keypad types 2: Input languages 3: XT9 (On/Off) 4: XT9 advanced settings 5: Keypad sweeping (On/Off) 6: Auto-capitalization (On/Off) 7: Handwriting settings 8: Voice input (On/Off) 9: Auto-full stop (On/Off) 10: Tutorial
vi
6: Device keyboard (settings)
1: Auto-replace (On/Off) 2: Auto-cap (On/Off) 3: Auto-punctuate (On/Off)
> Settings > Voice input and
output
1: Voice recognition settings
1: Language 2: SafeSearch (Off/Moderate/Strict) 3: Block offensive words (On/Off) 4: Personalized recognition (On/Off) 5: Google Account dashboard
2: Text-to-speech settings
1: Listen to an example 2: Always use my settings (On/Off) 3: Default engine (Pico TTS) 4: Install voice data 5: Speech rate 6: Language 7: Pico TTS
> Settings > Accessibility
1: Accessibility (On/Off)
The power key
1: The power key ends call (On/Off)
> Settings > Date and time
1: Automatic (On/Off) 2: Set date 3: Select time zone 4: Set time 5: Use 24-hour format (On/Off) 6: Select date format
1: MM/DD/YYYY 2: DD/MM/YYYY 3: YYYY/MM/DD
> Settings > About phone
1: System updates
1: Update Firmware 2: Update Profile 3: Update PRL 4: Update Android
2: Status
1: Battery status 2: Phone number 3: MSID 4: PRL version 5: MEID 6: Network 7: Signal strength 8: Service state 9: Roaming 10: User name 11: Mobile network state 12: 4G MAC address 13: Wi-Fi MAC address 14: Bluetooth address 15: Up time
3: Battery use 4: Legal information
1: Open source licenses 2: License settings 3: Google legal 4: Privacy Alert from Sprint
5: System tutorial 6: Model number 7: Firmware version 8: Baseband version 9: Kernel version 10: Bu ild n umbe r 11: Hardware version
In Use Menu
1: Add call/Merge 2: Dialpad 3: End call 4: Speaker (On/Off) 5: Mute/Unmute 6: Bluetooth
While in an active call, press to display the following options:
1: Contacts (image) 2: Memo
vii
Quick Search Box
1: Searchable items
1: Web (On/Off) 2: Apps (On/Off) 3: Contacts (On/Off) 4: Memo (On/Off) 5: Messaging (On/Off) 6: Music (On/Off) 7: Voice Search (On/Off) 8: Voicemail (On/Off)
2: Clear search shortcuts
viii
Section 1

Getting Started

Setting Up Your Device (page 2)

1A. Setting Up Service

Release Latch
Activating Your Device (page 5)Setting Up Your Voicemail (page 6) Sprint Account Passwords (page 6)Getting Help (page 7)

Setting Up Your Device

1. Install the battery.
Remove the battery from its packaging.Grasp the device firmly and locate the cover
release latch.
Place your fingernail in the opening and firmly
“pop” the cover off the device (similar to a soda can).
2 1A. Setting Up Service
Insert the battery into the opening in the back of
the device, making sure the connectors align. Gently press down to secure the battery.
Position the battery cover over the battery
compartment and press down until you hear a click.
2. Press and hold to turn the it on.
If your device is activated, it will turn on, search for
Sprint service, and enter standby mode.
Setting Up Service
3. Make your first call.
Press to access the Home screen and
touch to access the onscreen keypad.
Use the onscreen keypad to enter a phone
number and touch .
If your device is in PowerSave mode, press
or to reactivate the screen.
1A. Setting Up Service 3
WARNING: If your device has a touchscreen display,
Unlock Screen
please note that a touchscreen responds best to a light touch from the pad of your finger. Using excessive force or a metallic object when pressing on the touchscreen may damage the tempered glass surface and void the warranty. See “4B. Manufacturer’s Warranty” on page 243.
Note: Your device’s battery should have enough charge for
your device to turn on and find a signal, but you should fully charge your battery as soon as possible.
Unlocking Your Device Screen
To unlock your device from this screen, touch and
drag the lock icon up or slide the QWERTY keyboard out.
4 1A. Setting Up Service

Activating Your Device

If you purchased your device at a Sprint Store, it is
probably activated and ready to use.
If you received your device in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make a phone call.
If you received your device in the mail and you are
activating a new device for an existing number on your account, (you’re swapping phones), you can activate
on your computer online or directly on your phone.
Activate on your computer:
Go to sprint.com/activate and follow the
instructions.
Activate on your phone:
Important: For security reasons, you will need your Sprint
1. Turn on your new phone. (Make sure the old one is
phone number and PIN to use this activation method.
turned off.) Your phone will automatically attempt Hands-Free Activation.
Note: Your phone will need to complete one hands-free
activation attempt before you can continue.
2. Tap Activate to override auto-activation and start
the manual activation wizard.
Note: If you don’t override Hands-Free Activation, your phone
will attempt to auto activate five times. Wait for appear on your screen. Tap
Activate.
Retry and then tap
Retry to
3. Follow the on-screen prompts to complete the
activation process.
4. After you have completed the wizard, make a
phone call to confirm your activation.
If your device is still not activated or you do not have access to the Internet, contact Sprint Customer Service at
1-888 -211-4727 for assistance.
Tip: Do not press while the device is being activated.
Pressing cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing other phone.
1-888- 211-4727 from any
1A. Setting Up Service 5
Setting Up Service

Setting Up Your Voicemail

Sprint Account Passwords

Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated. Always use a password to protect against unauthorized access.
1. From the phone standby mode, touch and
hold .
2. Follow the system prompts to:
Create your password.Record your name announcement.Record your greeting.
Note: Voicemail Password
Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your device is able to access your voicemail messages.
For more information about using your Visual Voicemail, see “Visual Voicemail” on page 160.
6 1A. Setting Up Service
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 6 for more information on your voicemail password.
Data Services Password
PQRS
With your Sprint device, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to Service at
www.sprint.com or call Sprint Customer
1-888 -211-4727.

Getting Help

Managing Your Account
Online: www.sprint.com
Access your account information.Check your minutes used (depending on your Sprint
service plan).
View and pay your bill.Enroll in Sprint online billing and automatic payment.Purchase accessories.Shop for the latest Sprint phones.View available Sprint service plans and options.
Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen savers, and more.
From Your Sprint Phone Keypad
Tap to check minute usage
and account balance.
Tap to make a payment.Tap to add a new line of
service, upgrade your phone, purchase accessories, or access other account services.
Tap to access a summary of
your Sprint service plan or get answers to other questions.
From Any Other Phone
䢇 Sprint Customer Service: 1-88 8-211-4727. 䢇 Business Customer Service: 1-800-927-2199.
1A. Setting Up Service 7
Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
Tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
Tap .
For more information or to see the latest in products and services, visit us online at
8 1A. Setting Up Service
www.sprint.com.
Section 2

Your Device

Your Device (page 11)

2A. Device Basics

Viewing the Display Screen (page 15)Turning Your Device On and Off (page 18)Battery and Charger (page 19)Device Function Keys (page 23)Navigation and Customization (page 27)Displaying Your Phone Number (page 47)Entering Text Using the Onscreen Keyboards (page 47)Entering Text Using the Samsung Keypad (page 48)Entering Text Using Swype (page 54)Entering Text Using the QWERTY Keyboard (page 59)Creating a Google Account (page 63)
10 2A. Device Basics
Tip: Device Software Upgrades – Updates to your device’s
software may become available from time to time. Sprint will automatically upload critical updates to your device.
• You can also use the menu to manually check for and download updates. Press
Settings > About phone > System updates > Update Firmware or Update Android to search for
and download available updates.
> and tap

Your Device

3. Display Screen
9. External Speaker
5. MENU Key
1. Proximity Sensor
14. LED
2. Status Bar Icons
4. HOME Key
8. Microphone
13. Self Camera Lens
12. Light Sensor
10. SEARCH Key
11. BACK Key
7. Flash
6. Camera Lens
Key Functions
1. Proximity Sensor detects how close an object is to
the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects
talk activity and locks the keypad to prevent accidental key presses.
2. Status Bar Icons provide information about your
device’s status and options, such as signal strength, wireless technology, roaming, ringer setting, messaging, and battery charge.
3. Touchscreen Display displays all the information
needed to operate your device, such as the call status, the Contacts list, and the date and time. Also provides one-touch access to all of your features and applications.
4. HOME Key returns you to the Home screen. Press
and hold to open the recently-used applications window.
2A. Device Basics 11
Device Basics
5.
MENU Key allows you to access your device’s main
functions menu: Add, Wallpaper, Search, Notifications, Edit, and Settings. While in a menu, press to open a list of actions available from the current screen or onscreen option.
During an active call, press to open additional call
options such as Contacts or Memo.
6. Camera Lens, as part of the built-in camera, this
5.0 megapixel camera lets you take pictures and videos.
7. Flash, as part of the built-in camera, provides an
additional light source for pictures during low-light conditions.
8. Microphone allows other callers to hear you clearly
when you are speaking to them.
9. External Speaker lets you hear the different ringers
and sounds. You can mute the ringer when receiving incoming calls by pressing the volume button. The speaker also lets you hear the caller’s voice in speakerphone mode.
12 2A. Device Basics
10. SEARCH Key displays the Quick Search box that
can be used to search for a key term both on the device and online. It’s the ultimate search field (page 24).
For example, entering the word “Pa”, will display
any matching entries from your device’s Contacts list, current device applications, online Android/ Google apps, or from any online Web page via Google™ search.
Press and hold to launch Voice Search where you
can initiate a Google™ search by verbally entering a text string. The device recognizes your spoken words and initiates a Web search.
11. BACK Key returns you to the previous menu, closes
a dialog box, or exits an onscreen menu/option.
12. Light sensor lets you use the ambient light level to
adjust the screen brightness/contrast.
In a bright light condition (outdoors), the sensors
cause the device to increase the brightness and contrast for better viewing.
In dim light conditions, the device increases the
screen brightness to compensate.
13. Self Camera Lens, for use with the Qik application,
take pictures while facing the screen, and allows you to video conference.
14 . Front Indicator Light (LED) displays a device
notification, charging status, or alert.
15. Earpiece lets you hear the caller and automated
prompts.
16. Volume Button allows you to adjust the ringer
volume in standby mode, the voice volume during a call, and media playback volume.
17. Camera Button lets you activate the camera and
camcorder and take pictures and videos.
18. Charger/Accessory Jack allows you to connect the
phone charger or a USB cable (included).
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
19. microSD Card Slot lets you use a microSD card to
expand the memory of your phone. (A 16GB SDHC card comes preinstalled in your Epic 4G.)
15. Earpiece
16. Volume Button
17. Camera Button
18. Charger/Accessory Jack
21. Power Button
20. Headset Jack
19. microSD Card Slot
2A. Device Basics 13
Device Basics
20.
Landscape
Mode
Headset Jack allows you to plug in an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect
jack may damage the device.
21. POWER Button lets you turn the device on or off,
or turn off the touchscreen display.
When the screen is turned off, press once to
return to Screen lock mode.
While the device is unlocked and not on an active
call, press and hold to display the Phone options menu (Silent mode, Airplane mode, Power off).
Landscape Phone Features
1. QWERTY Keyboard provides an alphanumeric
character keyboard layout. Lets you enter numbers, letters, and characters, as well as navigate within menus.
2. Fn Key (Function) key lets you enter the
alternate character or symbol displayed on each key on the QWERTY keyboard.
14 2A. Device Basics
2. Fn Key
3. Shift Key
4. Smiley Key
1. QWERTY Keyboard
5. Space Key
9. Delete Key
8. Function
7. Enter
6. Navigation Keys
Keys
Key
3. Shift Key lets you toggle alphabet characters
between mixed case, uppercase, and lowercase. Character case remains as selected until the Shift key is pressed again.
4. Smiley Key ( ) lets you access Smiley icons
(Emoticons).
5. Space Key lets you add spaces between words
and characters.
6. Navigation Keys allow you to navigate around your
device’s menu options while in Landscape mode.
7. Enter Key lets you enter additional lines of text.
8. Function Keys allows you to access your device’s
main functions while in Landscape mode (Menu and Back on the left, Home and Search on the right). These buttons function in the same manner as those below the display screen.
9. Delete Key deletes characters from the display in
text entry mode.

Viewing the Display Screen

Your device’s display screen provides information about your device’s status and options. This list identifies the symbols you’ll see on your device’s display screen:
Status Bar – Service Icons
Activation Not Completed – Your automatic
device activation process failed, please retry.
Signal Strength – Shows your current signal
strength. (More bars = stronger signal.)
No Service – Your device cannot find a usable
signal.
Airplane Mode On – Your device will not make or
receive calls, or provide data access. Local applications are still available.
Roaming – Your device is “roaming” off the
Nationwide Sprint Network.
3G Available – Sprint 3G data service is active.
3G Communicating – Sprint 3G data service is
active and communicating. When active, the icon is animated.
4G Service Available – Sprint 4G is turned on
and coverage is available.
4G Service Communicating – Sprint 4G is turned
on and coverage is available although your signal is weak.
2A. Device Basics 15
Device Basics
Status Bar – Service Icons
X
X
4G Service Unavailable – There is no 4G
coverage currently unavailable. You are disconnected from the 4G network. (See “4G Services” on page 191.)
Status Bar – Status Icons
Call in Progress – A voice call is in progress.
Audio is routed through either the earpiece or external speaker.
Bluetooth Call in Progress – A voice call is being
routed through a Bluetooth headset.
Missed Call – You have missed an incoming
call.
Call Muted – The device microphone has been
muted.
Speaker – Speakerphone feature is enabled.
Battery Strength – Shows your current battery
charge level. (Icon shown is fully charged.)
Battery Low – Shows your current battery
charge level is very low.S
16 2A. Device Basics
Status Bar – Status Icons
Device Power Critical – Shows your current
battery only has five percent power remaining and will immediately shutdown. Represented as a blinking icon.
Bluetooth Active – Bluetooth technology is
active and enabled.
Bluetooth Connected – Bluetooth technology is
active and communicating with an external device.
GPS Location On – Device location feature is on
and available for location-based services such as GPS Navigation (see page 228).
GPS Communicating – Device location feature is
on and communicating.
Wi-Fi Connected – Wi-Fi is connected, active,
and communicating with a Wireless Access Point (WAP).
Wi-Fi Connection Issue – Wi-Fi is active and
there is an available open wireless network.
Sprint Hotspot Active – The Sprint Hotpost
feature has been activated (page 193).
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