Samsung SPH-A640ZKAQST User Manual
Qwest® Service
SPH-a640 by Samsung®
www.qwestwireless.com
© 2006 Qwest Communications International, Inc. All rights reserved. No
reproduction in whole or in part withou t prior written approval. Qwest is a trademark
of Qwest Communications International, Inc. Sprint is a trademark of Sprint Nextel.
All other trademarks are the property of their respective owners.
Printed in South Korea.
Qwest_a640_091306
Table of Contents
Welcome to Qwest® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . 21
Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . 43
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . .65
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Lock Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Erasing My Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Erasing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Erasing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Security Features for Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . 78
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . 79
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . 89
Prepending a Phone Number From Call History . . . . . . . . . . . . . . . . . . . 90
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . . . . . . 98
Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . . . . . . 99
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 102
2G. Using the Phone’s Scheduler and Tools . . . . . . . . . . . . . . 103
Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . 113
Activating Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Phone Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
2I. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . . . 127
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Sending Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Managing Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Settings and Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
2J. Using Bluetooth® Wireless Technology . . . . . . . . . . . . . . 143
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Section 3: Qwest® Service Features . . . . . . . . . . . . . . . 151
3A. Qwest® Service Features: The Basics . . . . . . . . . . . . . . . 153
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
3B. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Sprint PCS Vision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . 173
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . . . 181
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Section 4: Safety and Warranty Information . . . . . . . . . 189
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . .191
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . 193
Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . 195
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
UL Certified Travel Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 203
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Welcome to Qwest®
This guide will familiarize you with our technology and your new phone
through simple, easy-to-follow instructions. It’s all right here – from setting
up your account passwords and voicemail to using the most advanced
features of your phone.
Welcome and thank you for choosing Qwest®.
i
Introduction
This Phone Guide introduces you to wireless service and all the features
of your new phone. It’s divided into four sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Phone
⽧ Section 3: Qwest® Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special shortcuts and
timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will also help you quickly locate
specific information.
You'll get the most out of your phone if you read each section. However, if
you'd like to get right to a specific feature, simply locate that section in the
Table of Contents and go directly to that page. Follow the instructions in
that section, and you'll be ready to use your phone in no time.
Phone
Guide Note:
WARNING
ii
Due to updates in phone software, this printed guide may
not be the most current version for your phone. Visit
www.qwestwireless.com and sign on to access the most
recent version of the phone guide.
Please refer to the Important Safety Information section on page
191 to learn about information that will help you safely use your
phone. Failure to read and follow the Important Safety Information
in this phone guide may result in serious bodily injury, death, or
property damage.
Your Phone’s Menu
The following list outlines your phone’s menu structure. For more
information about navigating through the menus, please see “Navigating
Through Phone Menus” on page 24.
CONTACTS (RIGHT SOFTKEY)
PRESS MENU TO DISPLAY THE FOLLOWING:
VOICE KIT
1: Voice Service
1: Voice Dial 2: Contacts 3: Voice Memo
4: Status 5: My Phone #
2: Voice Memo
1: Record 2: Review
MESSAGING
1: Send Message
1: Text Message 2: Picture Mail 3: Handwr. Msg
2: Text Message
1: Inbox 2: Outbox 3: Drafts
4: Send Text
3: Picture Mail
1: Inbox 2: Send Picture 3: Send Handwr. Msg
4: IM & Email
1: Yahoo! 2: Ear thlink
5: Voicemail
1: Call Voicemail 2: Clear Envelope
6: Settings
1: Notification
1: Message and Icon 2: Icon only
2: Sending Options
1: Priority (Normal/Urgent) 2: Call Back #
iii
3: Preset Messages
1: Can’t talk right now. Send me a message. 2: Call me
3: Where are you? 4: Can you pick up 5: Meet me at
6: Let’s get lunch. 7: The meeting has been cancelled.
8: I’ll be there at 9: What time does it start?
10: I love you! 11: [Empty] 12: [Empty]
13: [Empty] 14: [Empty] 15: [Empty]
16: [Empty] 17: [Empty] 18: [Empty]
19: [Empty] 20: [Empty]
4: Edit Signature (On/Off)
5: Message Alerts
1: Alert Volume
1: Voicemail 2: Text Message 3: Picture Mail
2: Alert Type
1: Voicemail 2: Text Message 3: Picture Mail
3: Reminder
1: Off 2: Once 3: Every 2 min
6: Save in Outbox (Yes/No)
7: Auto Erase (Yes/No)
TOOLS
1: Bluetooth
2: Today
3: Scheduler
4: Task List
5: Countdown
6: Memo Pad
7: World Time
1: Options (DST Setting)
8: Alarm Clock
1: Alarm #1 2: Alarm #2 3: Alarm #3
9: Calculator
0: Set Time (displayed when there is no time information)
iv
PICTURES
1: Camera
Press the right softkey while in camera mode to view the following options:
1: Self Timer
1: Off 2: 5 Sec 3: 10 Sec
2: Fun Tools
1: Fun Frames
1: Off 2: Love Letter 3: Merry Christmas
4: Movie Star 5: Top Secret 6: Dollar
7: Memories 8: Robinhood 9: Roses for Love
10: Love 11: Stars 12: Beans
2: Color Tones
1: Auto 2: Sepia 3: Mono
4: Warm 5: Cool
3: Controls
1: Brightness
2: White Balance
1: Auto 2: Sunny 3: Cloudy
4: Tungsten 5: Fluorescent 6: Manual
4: Settings
1: Resolution
1: High: 640x480 2: Med: 320x240 3: Low: 224x168
2: Quality
1: Fine 2: Normal 3: Economy
3: Shutter Sound
1: Shutter 1-6 2: Say Cheese 3: Off
4: Auto Erase (On/Off)
5: View Mode (Full Screen/Wide Screen)
5: Review Pictures
2: My Pictures
1: In Camera 2: Saved to Phone
3: Online Albums
1: View Albums 2: Upload Picture
v
4: Settings and Info
1: Account Info 2: View Mode (Full Screen/Wide Screen)
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
4: Recent Calls
WEB
SETTINGS
1: Display
1: Screen Saver
1: PRESET IMAGE
1: Red Flower 2: Reflection 3: Sandglass
4: Pattern 5: Skyscraper 6: Video
7: Launch Pad 8: World Time 9: Calendar
10: Dual Clock 11: Analog Clock
2: MY CONTENT
3: MY ALBUMS
2: Menu Style
1: Grid Style 1 2: Grid Style 2 3: List Style
3: Incoming Call
1: With Caller ID
1: PRESET ANIMATION
2: MY CONTENT
3: MY ALBUMS
2: No Caller ID
1: PRESET ANIMATION
2: MY CONTENT
3: MY ALBUMS
4: Dialing Font
1: Color
1: Basic 2: Rainbow 3: Monochrome
4: Hyphenate
vi
2: Size
1: LARGE 2: MEDIUM 3: SMAL L
5: Greeting (Qwest/Custom)
6: Backlight
1: Main Display
1: Flip open 2: 30 seconds 3: 15 seconds
4: 8 seconds
2: Keypad
1: Flip open 2: 30 seconds 3: 15 seconds
4: 8 seconds 5: Off
3: Pwr Save Mode (On/Off)
4: Brightness
1: Lowest 2: Low 3: Med
4: High 5: Highest
2: Sounds
1: Ringer Type
1: Voice Calls
1: WITH CALLER ID
1: Single Tones 2: Ring Tones 3: Melodies
4: My Contents
2: NO CALLER ID
1: Single Tones 2: Ring Tones 3: Melodies
4: My Contents
2: Messages
1: Voicemail 2: Text Message 3: Picture Mail
3: Schedule
1: Single Tones 2: Ring Tones 3: Melodies
4: My Contents
4: Roam Ringer (Normal/Distinctive)
2: Volume
1: Ringer
1: Ringer Off 2: 1-Beep 3: Level 1 - 8
4: Always Vibrate
2: Speakerphone (Level 1-8)
vii
3: Text Message
1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate
4: Picture Mail
1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate
5: Voicemail
1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate
6: Alarms
1: Use Ringer Vol. 2: Separate Vol. 3: Always Vibrate
7: App. Volume
1: Volume
1: Use Ringer Vol. 2: Separate Vol.
2: Game Vibrate (On/Off)
3: Alerts
1: Minute Beep (On/Off) 2: Service (On/Off) 3: Connect (On/Off)
4: Sig. Fade Tone (On/Off) 5: Power On/Off (On/Off)
4: Key Tone
1: Tone Type
1: DTMF 2: Xylophone 3: Simple
2: Tone Level
1: Keytone Off 2: Level 1 - 8
3: Tone Length (Short/Long)
5: TTS
1: TTS Mode (Enable/Disable) 2: TTS Volume (Silence All/Level 1-8)
3: Bluetooth
1: Enable (On/Off)
2: Visibility
1: Always Visible 2: Visible for 3min 3: Hidden
3: Device name
4: Device Info
4: PCS Vision
1: Enable Vision 2: Net Guard (On/Off) 3: Update Profile
5: Voice Service
viii
6: Security
1: Lock Phone
1: Unlocked 2: On Power-up 3: Lock now
2: Lock Service
1: Voice (Lock/Unlock) 2: PCS Vision (Lock/Unlock)
3: Camera (Lock/Unlock)
3: Change Lock
4: Special #
1: Empty 2: Empty 3: Empty
5: Erase
1: Erase Contacts (Yes/No) 2: Erase My Contents (Yes/No)
3: Erase Voice Memo (Yes/No) 4: Erase Pictures (Yes/No)
5: Erase Messages (Yes/No)
6: Default Settings (Yes/No)
7: Reset Phone (Yes/No)
8: Reset Picture Account (Yes/No)
7: Roaming
1: Set Mode
1: Automatic 2: Roaming only 3:Digital
2: Call Guard (On/Off)
8: Launch Pad
1: Up Key
1: Contacts 2: Messaging 3: Text Inbox
4: Send Message 5: My Content 6: Web
7: Voice Service 8: Voice Memo 9: Scheduler
10: Alarms 11: Calculator 12: Display
13: Ringer Type 14: Missed Alerts
2: Down Key
1: Contacts 2: Messaging 3: Text Inbox
4: Send Message 5: My Content 6: Web
7: Voice Service 8: Voice Memo 9: Scheduler
10: Alarms 11: Calculator 12: Display
13: Ringer Type 14: Missed Alerts
ix
3: Left Key
1: Contacts 2: Messaging 3: Text Inbox
4: Send Message 5: My Content 6: Web
7: Voice Service 8: Voice Memo 9: Scheduler
10: Alarms 11: Calculator 12: Display
13: Ringer Type 14: Missed Alerts
4: Right Key
1: Contacts 2: Messaging 3: Text Inbox
4: Send Message 5: My Content 6: Web
7: Voice Service 8: Voice Memo 9: Scheduler
10: Alarms 11: Calculator 12: Display
13: Ringer Type 14: Missed Alerts
9: Others
1: Call Setup
1: Abbrev. Dial (On/Off)
2: Contact Match (On/Off)
3: Restriction
1: Outgoing Call (Allow all / Contacts Only / Special# Only)
4: Call Answer
1: Any key 2: Talk key 3: Flip open
5: Auto Answer (CarKit/Headset) (Yes/No)
2: Language
1: English 2: Español
3: Airplane Mode (On/Off)
4: Location (On/Off)
5: Key Guard (On/Off)
6: Audio Routing
1: Normal 2: Headset Only
7: TTY Mode
1: TTY Off 2: TTY + Hear 3: TTY + Talk
4: TTY Full
8: Update Phone SW
0: Phone Info
1: Phone Number 2: Icon Glossary
3: Version 4: Advanced
x
MY CONTENT
1: Games
1: Get New Games 2: My Content Manager Games
2: Ringers
1: Get New Ringers 2: My Content Manager Ringers
3: Screen Savers
1: Get New Screen Saver 2: My Content Manager Screen Savers
4: Applications
1: Get New Applications 2: My Content Manager Applications
5: Messaging
1: Get New Messaging 2: My Content Manager Messaging
CONTACTS
1: Find
2: Add New Entry
3: Speed Dial #s
4: Group
1:Unassigned 2: Family
3: Friends 4: Colleague
5: VIPs 6: Empty
5: My Name Card
6: Services
1: Account Info 2: Customer Service 3: Dir Assist
4: Operator
IN USE MENU
Press Options (right softkey) to display the following options:
1: Key Mute 2: Call History 3: Contacts
4: 3-Way Call 5: Messaging 6: Voice Memo
7: Tools 8: Phone Info
xi
Getting Started
Section 1
2
Section 1A
Setting Up Service
In This Section
⽧ Getting Started
⽧ Setting Up Your Voicemail
⽧ Account Passwords
⽧ Getting Help
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your phone, set
up your voicemail, establish passwords, and contact Qwest for assistance
with your wireless service.
Setting Up Service
Section 1A: Setting Up Service 3
Getting Started
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below the softkey
Note:
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes, the code is
not visible as you type.)
If you can’t recall your lock code, try using the last four digits of your
Tip:
wireless phone number or try 0000. If neither of these works, call
Qwest WirelessTM Repair at 1-888-879-0611.
4 Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically transferred to your
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your phone
is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch Message Access
(a feature that lets you access messages simply by pressing
and holding , bypassing the need for you to enter your
passcode)
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your voicemail
account, Qwest recommends you enable your voicemail passcode.
For more information about using your voicemail, see “Using Voicemail” on
page 154.
Setting Up Service
Section 1A: Setting Up Service 5
Account Passwords
As a Qwest customer, you enjoy unlimited access to your personal account
information, your voicemail account, and your Sprint PCS Vision® account.
To ensure that no one else has access to your information, you will need to
create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account password to sign on to
www.qwestwireless.com and to use when calling Qwest Wireless
Customer Service.
Voicemail Password
You'll create your voicemail password (or passcode) when you set up your
voicemail. See “Setting Up Your Voicemail” on page 154 for more
information on your voicemail password.
Sprint PCS Vision Password
With your a640 by Samsung, you may elect to set up a Sprint PCS Vision
password. This optional password may be used to authorize purchase of
Premium Services content and to protect personal information on multiphone accounts.
For more information, or to change your passwords, sign on to
www.qwestwireless.com or call Qwest Wireless
1-888-879-0611.
TM
Repair at
6 Section 1A: Setting Up Service
Getting Help
Visit www.qwestwireless.com
You can go online to:
䢇 Review coverage maps
䢇 Access your account information
䢇 Find information about and buy accessories for your phone
䢇 And more
Reaching Qwest WirelessCustomer Service
You can reach online or by phone:
䢇 Sign on to your account at www.qwestwireless.com.
䢇 Call us toll-free at 1-888-879-0611.
Directory Assistance
You have access to a variety of services and information through Directory
Assistance, including residential, business, and government listings, and
movie listings. You can get up to three pieces of information per call, and
the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Directory Assistance and you will be billed
for airtime.
To call Directory Assistance:
䊳 Press .
Setting Up Service
Section 1A: Setting Up Service 7
Operator Services
Operator Services provides assistance when placing collect calls or when
placing calls billed to a local telephone calling card or third party.
To access Operator Services:
䊳 Press .
For more information or to see the latest in products and services, visit us
online at
www.qwestwireless.com.
8 Section 1A: Setting Up Service
Your Phone
Section 2
10
Section 2A
Your Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Navigating Through Phone Menus
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide you
through the basic functions and calling features of your phone.
Phone Basics
Section 2A: Your Phone: The Basics 11
Front View of Your Phone
1. Speaker
2. Display Screen
20. Navigation Key
3. Headset Jack
4. Left Softkey
5. TALK Key
6. Volume Key
7. Voicemail Key
8. Numeric Keypad
9. Shift/Asterisk Key
10. Power/Accessory
Interface Connector
12 Section 2A: Your Phone: The Basics
19. Right Softkey
18. Menu/OK Key
17. END/POWER Key
16. Speakerphone/
Voice Signal Key
15. BACK/CLEAR Key
14. Camera Key
13. Space/Pound Key
12. Plus Code
Dialing Key
11. Microphone
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