Sprint has the most complete, all-digital wireless network in the
nation. Depend on it.
Sprint is committed to bringing you the best wireless
technology available. We built our complete, nationwide
network from the ground up, so all your services –
whether it’s Voicemail, Caller ID, email, or Sprint PCS
Picture Mail – will work the same wherever you go on the
Sprint Nationwide PCS Network.
This guide will familiarize you with our technology and
your new Sprint PCS Phone through simple, easy-to-follow
instructions. It’s all right here – from setting up your
account passwords and voicemail to using the most
advanced features of Sprint PCS.
Sprint PCS. Now, that’s better
Welcome and thank you for choosing Sprint.
SM
.
i
Page 10
Introduction
This Phone Guide introduces you to Sprint PCS Service and
all the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Sprint PCS Phone
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety Guidelines and Warranty Information
Throughout this guide, you'll find tips that highlight
special shortcuts and timely reminders to help you make
the most of your new phone and service. The Table of
Contents and Index will also help you quickly locate
specific information.
You'll get the most out of your phone if you read each
section. However, if you'd like to get right to a specific
feature, simply locate that section in the Table of Contents
and go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
ii
Phone
Guide
Note:
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
www.sprintpcs.com and sign on to My PCS to
Visit
access the most recent version of the phone guide.
Page 11
Getting Started
Section 1
Page 12
2
Page 13
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With Sprint PCS Service
⽧ Setting Up Your Voicemail
⽧ Sprint PCS Account Passwords
⽧ Getting Help
Setting up service on your new Sprint PCS Phone is quick and
easy. This section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Page 14
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is
probably activated, unlocked, and ready to use. If you
received your phone in the mail, it probably has been
activated; all you need to do is unlock it.
If your phone is not activated, please refer to the
Welcome to Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock ().
To select a softkey, press the softkey button directly below
Note:
the softkey text that appears at the bottom left and bottom
right of your phone’s display screen. Softkey actions
change according to the screen you’re viewing and will not
appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security
purposes, the code is not visible as you type.)
If you can’t recall your lock code, try using the last four
Tip :
digits of either your Social Security number or Sprint PCS
Phone number or try 0000 or NATL (6285). If none of these
work, call Sprint Customer Service at 1-888-211-4PCS
(4727).
4Section 1A: Setting Up Service
Page 15
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. Therefore, you will want to
set up your voicemail and personal greeting as soon as
your Sprint PCS Phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your pass code
䡲 Record your greeting
䡲 Record your name announcement
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your pass
code)
The voicemail setup process may vary in certain Affiliate
Note:
areas.
For more information about using your voicemail, see
“Using Voicemail” on page 134.
Setting Up Service
Section 1A: Setting Up Service5
Page 16
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to
your personal account information and your voicemail
account. To ensure that no one else has access to your
information, you will need to create passwords to protect
your privacy.
Account Password
If you are the account owner, you'll have an account
password to sign on to www.sprintpcs.com and to use when
calling Sprint Customer Service. Your default account
password is the last four digits of your Social Security
number. If you are not the account owner (if someone else
receives the invoice for your Sprint PCS Service), you can
get a sub-account password at
Voicemail Password
You'll create your voicemail password (or pass code) when
you set up your voicemail. See “Setting Up Your Voicemail”
on page 134 for more information on your voicemail
password.
www.sprintpcs.com.
6Section 1A: Setting Up Service
Page 17
Getting Help
Visit www.sprintpcs.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS Service Plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Online Invoicing
and Automatic Payment
䢇 Purchase accessories
䢇 Shop for the latest Sprint PCS Phones
䢇 View available Sprint PCS Service Plans and options
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different
ways:
䢇 Dial on your Sprint PCS Phone
䢇 Sign on to your account at www.sprintpcs.com
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Setting Up Service
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
Section 1A: Setting Up Service7
Page 18
used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint PCS Directory Assistance
You have access to a variety of services and information
through Sprint PCS Directory Assistance, including
residential, business, and government listings; assistance
with local or long-distance calls; movie listings; and hotel,
restaurant, shopping, and major local event information.
There is a per-call charge, and you will be billed for airtime.
To call Sprint PCS Directory Assistance:
䊳 Press .
8Section 1A: Setting Up Service
Page 19
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at www.sprintpcs.com.
Sprint PCS Operator Services may not be available in all
Note:
Affiliate areas.
Welcome and thank you for choosing Sprint.
Setting Up Service
Section 1A: Setting Up Service9
Page 20
10
Page 21
Section 2
Your Sprint PCS Phone
Page 22
12
Page 23
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Sprint PCS Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your Sprint PCS Phone is packed with features that simplify your
life and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics13
Page 24
Front View of Your Phone
14Section 2A: Your Sprint PCS Phone: The Basics
Page 25
Key Functions
1. Speaker: The speaker allows you to hear the other
caller and the different ring tones and sounds offered
by your phone.
2. Display Screen: This screen displays all the
information needed to operate your phone.
3. Headset Jack: Allows you to plug in an optional
headset for convenient, hands-free conversations.
4. Volume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be
used to scroll up or down to navigate through the
different menu options. To mute the ringer during an
incoming call, press the volume key up or down.
5. Left Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Left Softkey Option on your display
screen.
6. OK Key: Pressing () when navigating through a
menu accepts the highlighted choice in the menu.
7. TALK Key: Allows you to place or receive a call. In
standby mode, press the key once to access the
Recent call log. If you press and hold the key down,
you will initiate the Voice Recognition feature.
8. Voicemail Key: Press and hold to automatically dial
your voicemail.
9. Numeric Keypad: Use these keys to enter numbers,
letters, and characters.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics15
Page 26
10. Shift/Asterisk Key: Enters the asterisk [*] character for
calling features. In text entry mode, press to change
the character input type.
11. Power Interface Connector: This connector is used to
plug in the charging accessories.
12. Accessory Interface Connector: This connector is used
connect any available accessory cables to your
phone.
13. Microphone: The Microphone allows the other caller
to hear you clearly when you are speaking to them.
14. Plus Code Dialing Key: Automatically dials the
international access code for the country in which
you are located (for instance, 011 for international
calls placed from the United States).
15. Space/Pound Key: Enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
16. BACK Key: Deletes characters from the display when
you are in text entry mode. When in a menu, press to
return to the previous menu.
17. END Key: Ends a call. Press and hold this key for a few
seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode
and cancels your input. When you receive an
incoming call, press to enter silent mode and mute
the ringer.
18. Right Softkey: This key is used to navigate through
menus and applications by selecting the choice
available in the Right Softkey Option on your display
screen.
16Section 2A: Your Sprint PCS Phone: The Basics
Page 27
19. Navigation Key: This key allows you to scroll through
the phone menu options and provides a shortcut to
phone functions from standby mode.
20. Speaker Phone/Voice Dial Key: This key allows you to
turn on the speaker phone during a call or to activate
the voice dialing feature when in idle mode.
21. Application Icons: These icon represent the menu
structure of the phone. By pressing the navigation
key, you can select the desired function.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics17
Page 28
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from
Tip :
the main menu select Settings > Phone Info > Icon
Glossary.
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text, or
numeric pages, waiting.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message
in your inbox.
indicates that you have read the urgent message.
indicates that you have new voicemail.
indicates that you have a new text message.
indicates that the message was sent.
indicates that the message failed to send.
indicates that you have a pending message.
18Section 2A: Your Sprint PCS Phone: The Basics
Page 29
indicates that the message is a draft.
indicates that your phone is in vibrate all mode.
indicates that your phone is in ringer+vibrate
mode.
indicates that the ringer is set at a level
between 1-8 or that 1-Beep is selected.
indicates that the ringer is turned off.
shows your current battery charge strength.
(Icon shown fully charged in idle mode and
completely empty.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the TTY option is on.
indicates that your phone is roaming.
indicates that your message is locked.
indicates that an alarm is set on your phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics19
Page 30
Features of Your Sprint PCS Phone
Congratulations on the purchase of your Sprint PCS Phone.
The Sprint PCS Phone SPH-A560 by Samsung is
lightweight, easy-to-use, and reliable, and it also offers
many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:
䢇 Digital dual-band capability allows you to make and
receive calls while on the Sprint Nationwide PCS
Network and to roam on other 1900 and 800 MHz
digital networks where Sprint has implemented
roaming agreements (page 71).
䢇 Multiple events displayed on-screen in standby mode
(page 152).
䢇 Sprint PCS Voice Command
numbers by speaking someone’s name or the digits of
their phone number (page 153).
䢇 The Contact List allows you to store up to 300 phone
numbers or email addresses (page 97).
䢇 The built-in Calendar offers several personal
information management features to help you manage
your busy lifestyle (page 109).
䢇 Your Sprint PCS Phone is equipped with a Location
feature for use in connection with location-based
services that may be available in the future (page 55).
䢇 Features large color screen.
䢇 Speed dial lets you dial phone numbers with one or
two key presses (page 38).
SM
lets you dial phone
20Section 2A: Your Sprint PCS Phone: The Basics
Page 31
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
䊳 Open the flip and press and release .
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you
are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint PCS Service by pressing any key
(when your phone is turned on).
The Power Save feature helps to conserve your battery
Note:
power when you are in an area where there is no signal.
Turning Your Phone Off
To turn your phone off:
䊳 Press and hold until you see the powering down
animation on the display screen.
Your screen remains blank while your phone is off (unless
the battery is charging).
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics21
Page 32
Using Your Phone’s Battery and Charger
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion
(Li-Ion) battery. The standard battery provides up to x.x
hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are approximately two minutes of
talk time left, the phone sounds an audible alert and then
powers down.
Long backlight settings, searching for service, vibrate
Note:
mode, and other factors may affect the battery talk and
standby times.
Be sure to watch your phone’s battery level indicator and
Tip :
charge the battery before it runs out of power.
22Section 2A: Your Sprint PCS Phone: The Basics
Page 33
Installing the Battery
To install the Li-Ion battery:
1. To install, insert the battery into the bottom of the
phone at a 45-degree angle.
2. Gently press down until the battery snaps into place.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics23
Page 34
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any
stored numbers or messages.
2. Push the release button located near the top of the
battery.
3. Pull the battery away and remove from the phone at a
45-degree angle.
24Section 2A: Your Sprint PCS Phone: The Basics
Page 35
Charging the Battery
Your Sprint PCS Phone’s Li-Ion battery is rechargeable and
should be charged as soon as possible so you can begin
using your phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery
level, glance at the battery charge indicator located in the
upper-right corner of your phone’s display screen. If the
battery charge is getting too low, the battery icon
blinks and the phone sounds a warning tone.
Always use a Sprint-approved battery charger, travel
charger, or vehicle power adapter to charge your battery.
Phone Basics
Warning!
Section 2A: Your Sprint PCS Phone: The Basics25
Using the wrong battery charger could cause damage
to your phone and void the warranty.
Page 36
Using the Charger
To use the travel charger provided with your phone:
䊳 Plug the round end of the AC adapter into the
phone’s power interface connector and the other end
into an electrical outlet.
䡲 A red indicator light on the phone lets you know the
battery is charging.
䡲 A green indicator light lets you know that the battery
is at least 90 percent charged.
It takes approximately 4 hours to fully recharge a
completely rundown battery. With the Sprint-approved LiIon battery, you can recharge the battery before it becomes
completely run down.
Displaying Your Phone Number
Just in case you for get your phone number, your Sprint PCS
Phone can remind you.
To display your phone number:
䊳 Press Menu () to access the main menu, Settings
(), Phone Info (), and Phone Number ().
(Your phone number and other information about
your phone and account will be displayed.)
26Section 2A: Your Sprint PCS Phone: The Basics
Page 37
Making and Answering Calls
Making Calls
Placing a call from your Sprint PCS Phone is as easy as
making a call from any land line phone. Just enter the
number and press , and you’re on your way to clear
calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while
dialing, press to erase one digit at a time. Press
and hold to erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, press and then . See
“Call Guard” on page 75.)
4. Press or close the phone when you are finished.
Phone Basics
You can also place calls from your Sprint PCS Phone by
using Sprint PCS Voice Command
Dialing numbers from your Contact List (page 38), using
your Call History listings (page 92), and using VoiceActivated Dialing (page 125).
Section 2A: Your Sprint PCS Phone: The Basics27
SM
(page 153), Speed
Page 38
Dialing Options
When you enter numbers in standby mode, a number of
options are available to you. Press Options () to perform
the following actions:
䢇 Dial: Dials the number or digits displayed.
䢇 Send Msg: allows you to send a text message to the
number being dialed.
䢇 Save: Enter a seven to ten digit number (phone number
and area code) and press to save the phone
number in your Contact List. (See “Saving a Phone
Number” on page 33.)
䢇 Find: Enter a digit or string of digits and press
(Options). Select Find to display Contact List entries that
contain the entered numbers. (See “Finding a Phone
Number” on page 34.)
䢇 Hard Pause: allows you to enter a hard pause. To
continue dialing, you must press a key. (See Dialing and
Saving Phone Numbers With Pauses on page 35.)
䢇 2sec Pause: allows you to enter a 2 second pause that
will automatically begin dialing without any additional
keys being pressed. (See Dialing and Saving Phone
Numbers With Pauses on page 35.)
28Section 2A: Your Sprint PCS Phone: The Basics
Page 39
Answering Calls
To answer an incoming call:
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. Press to answer an incoming call. (Depending on
your phone’s settings, you may also answer incoming
calls by opening the flip or by pressing any number
key. See “Call Answer Mode” on page 63. for more
information.)
Your Sprint PCS Phone notifies you of incoming calls in the
following ways:
䢇 The phone rings and vibrates.
䢇 The phone just vibrates.
䢇 The indicator light flashes.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your
Contacts, the entry’s name is displayed. The caller’s phone
number may also be displayed, if available.
If Call Answer is set to Talk Key, the following options are
also displayed. To select an option, press the corresponding
softkey button.
䢇 Answer to answer the incoming call.
䢇 Ignore to send the call to your voicemail box.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics29
Page 40
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your
roaming charges when making or receiving calls while
outside the Sprint Nationwide PCS Network. Please see
Section 2D: Controlling Your Roaming Experience for
more information about roaming.
To answer a call when you are roaming and Call Guard is
enabled:
䊳 Select Answer to answer the call. (See “Call Guard” on
page 75 for additional information.)
When your phone is off, incoming calls go directly to
Note:
voicemail.
Ending a Call
To disconnect a call when you are finished:
䊳 Close the flip or press .
Missed Call Notification
When an incoming call is not answered, the Missed Call log
is displayed on your screen.
To display the Missed Call entry from the notification screen:
䊳 Highlight the entry and press . (To dial the phone
number, press .)
30Section 2A: Your Sprint PCS Phone: The Basics
Page 41
To display a Missed Call entry from standby mode:
1. Press for Menu.
2. Select Call History ().
3. Press for Missed Calls.
4. Highlight the entry you wish to view and press .
Calling Emergency Numbers
You can place calls to 911 (dial and press
(), even if your phone is locked or your account is
restricted.
In-Call Options
Pressing Options () during a call displays a list of
features you may use during the course of a call. To select
an option, press the corresponding keypad number or
highlight the option and press . The following options
are available through the Options menu:
䢇 (1) Call History checks your call log for Outgoing,
Incoming, and Missed calls. You can also erase the logs
from this menu.
䢇 (2) Contacts accesses the Contacts menu.
䢇 (3) 3-Way Call allows you to talk to two different people
at the same time. (For more information, See “Making a
Three-Way Call” on page 150.)
䢇 (4) Messaging allows you to check for voicemail, text
messages, and notifications.
䢇 (5) Too l s accesses the Tools menu options.
䢇 (6) Phone Info displays the following menu:
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics31
Page 42
䡲 (1) Phone Number
䡲 (2) Icon Glossary
䡲 (3) Version
䡲 (4) Advanced
During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.
End-of-Call Options
After receiving a call from or making a call to a phone
number that is not in your Contacts, the phone number
and the duration of the call are displayed. The left softkey
displays the Save option. Select this option if you wish to
add the new number to your Contacts. (See “Saving a
Phone Number” on page 33.)
After receiving a call from or making a call to a phone
number that is already in your Contacts, the Contacts entry
name and phone number and the duration of the call are
displayed.
The End-of-Call options are not displayed for calls
Note:
identified as No ID or Restricted.
32Section 2A: Your Sprint PCS Phone: The Basics
Page 43
Saving a Phone Number
Your Sprint PCS Phone can store up to 300 Contacts
entries. Each entry’s name can contain 20 characters. Your
phone automatically sorts the Contacts entries
alphabetically. (For more information, see Section 2G:
Using Contacts on page 97.)
To save a number from standby mode:
1. Enter a phone number and press .
2. Select New Entry or Existing Entry and press .
The New Entry screen does not display for the first entry
Note:
saved into the contacts. Skip to step 3 if you are entering
the first number in the contacts.
If Existing Entry was selected, press OK to launch the Find
Note:
screen. Locate the desired contact and add the additional
number to the selected entry.
3. Use your navigation key to select a label (Mobile,
Home, Work, Pager, or Others) and press .
4. Enter a name for the entry using the numeric keys.
Press to select the desired entry method T9
(English), Alpha, Symbols or Number. See “Entering
Text” on p a ge 40.)
5. When finished entering the name, press to
return to the contact entry.
Phone Basics
6. Press for Done to save the entry.
Section 2A: Your Sprint PCS Phone: The Basics33
Page 44
Finding a Phone Number
You can search Contacts entries for phone numbers that
contain a specific number or string of numbers.
To find a phone number:
1. While in standby mode, enter three or more of the
last digits of the phone number. (The more numbers
you enter, the more specific the search becomes.)
2. Press for Options and select Find. (All Contacts
entries containing the entered number or numbers.)
3. To display the Contacts entry that contains the phone
number you entered, highlight the entry and press
. To dial the number, press .
34Section 2A: Your Sprint PCS Phone: The Basics
Page 45
Dialing and Saving Phone Numbers
With Pauses
You can dial or save phone numbers with pauses for use
with automated systems, such as voicemail or credit card
billing numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you
press .
䢇 2sec Pause automatically sends the next set of numbers
after two seconds.
You can have multiple pauses in a phone number and
Note:
combine 2-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Select Options () and choose either Hard Pause or
2sec Pause.
3. Enter additional numbers.
4. Press
– or –
Press to save the number in your Contacts.
Phone Basics
When dialing a number with a hard pause, press Tal k to
Note
send the next set of numbers.
Section 2A: Your Sprint PCS Phone: The Basics35
Page 46
Abbreviated Dialing
Abbreviated dialing allows you to program a five or sixdigit prefix for commonly used phone numbers. When
abbreviated dialing is on, you can enter the last four or five
digits of any phone number that matches the five or six
digit prefix, and the number is dialed.
To set up abbreviated dialing:
1. Press for Menu.
2. Select Settings ().
3. Press for Others.
4. Press for Abbrev. Dial.
5. Press the navigation key up or down to select On or
Off and press .
6. Input the five or six digit prefix and press to
Save.
Making an Abbreviated Dial Call
To make a call:
1. Enter the last four or five digits of the phone number.
2. Abbrev. Dial is displayed in the lower left corner with
the prefix digits displayed.
If there is more than one Contact entry that matches the
Note
last four or five digits, a list is displayed which allows you to
select the desired number to call.
3. Press to begin the call.
36Section 2A: Your Sprint PCS Phone: The Basics
Page 47
Dialing From Contacts
To dial directly from a Contacts entry:
1. Press for Contacts.
2. Enter the first few letters of the Contact name using
the numeric keypad.
3. The matching contact is automatically highlighted.
4. Press to make the call.
If the desired entry contains more than one phone number,
Note
scroll left or right to display the icon for the number you
wish to call and press TALK to make the call.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics37
Page 48
Using One-Touch/Two-Touch Speed Dialing
You can store up to 99 numbers in your phone’s speed dial
memory to make contacting friends and family as easy as
pressing a button or two (see “Assigning Speed Dial
Numbers” on page 104). With this feature, you can dial
Speed Dial entries using one key press for locations 2-9 or
two key presses for locations 10-99.
To use One-Touch Dialing for Speed Dial locations 2-9:
䊳 Press and hold the appropriate key for approximately
two seconds.
To use Two-Touch Dialing for Speed Dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately
two seconds.
Speed dialing is not available when you are roaming; when
Note:
you are roaming off the Sprint Nationwide PCS Network,
you must always dial using eleven digits (1 + area code +
number).
38Section 2A: Your Sprint PCS Phone: The Basics
Page 49
Using Plus (+) Code Dialing
When placing calls within the United States you can
automatically use Plus Code Dialing to enter 011 for
international calls.
To make a call using Plus Code Dialing:
1. Press and hold until a “+” sign displays on your
phone.
2. Dial the country code and phone number you’re
calling and press . (The access code for
international dialing will automatically be dialed,
followed by the country code and the phone number
you entered.)
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics39
Page 50
Entering Text
Selecting a Character Input Mode
Your Sprint PCS Phone provides convenient ways to enter
words, letters, punctuation, and numbers whenever you
are prompted to enter text (for example, when adding a
Contacts entry or when using SMS Text Messaging).
To change the character input mode:
1. When you are prompted to enter text, press to
change the character input mode.
2. Select one of the following options:
䡲 T9 (English) to enter characters using predictive T9
Text Input (see page 41).
䡲 Alpha to enter characters by tapping the keypad.
䡲 Symbol to enter symbols (see page 43).
䡲 Number to enter numbers by pressing the
numbers on the keypad (see page 43).
䡲 Preset Msg to enter pre-programmed messages
(see page 43).
䡲 Recent Msg to select text from a list of recent
messages.
䡲 Emoticons to enter “emoticons” (see page 43).
When entering text, press the * (Shift) key to change letter
Tip :
capitalization (ABC > abc > Abc).
40
Page 51
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your Sprint PCS Phone
by pressing keys just once per letter. (To select the T9
(English) mode when entering text, See “Selecting a
Character Input Mode” on page 40.)
T9 Text Input analyzes the letters you enter using an
intuitive word database and creates a suitable word. (The
word may change as you type.) If the word you want does
not display after you have entered all the letters, press
to scroll through additional word selections. To accept a
word and insert a space, press .
If you make a mistake, press to erase a single
character. Press and hold to delete an entire entry.
To enter text using T9:
1. From the text entry screen (for example, a new event
in scheduler), press and select T9(English).
2. Use your keypad to enter the new event. (For
example, to enter “Meeting”, press once,
twice, once, once, once, and
once.)
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics41
Page 52
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad:
1. Select the Alpha mode (See “Selecting a Character
Input Mode” on page 40.)
2. Press the corresponding keys repeatedly until the
desired letter appears (for example, to enter the word
“Bill,” press twice, three times, three
times, press to advance the cursor or wait for it
to advance automatically, three times again). (If
you make a mistake, press to erase a single
character. Press and hold to erase all text.
By default, the first letter of an entry is capitalized and the
following letters are lowercase. After a character is
entered, the cursor automatically advances to the next
space after two seconds or when you enter a character on
a different key. Characters scroll in the following order:
. ,@ 1 ?! * # /
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
0
Space
Shift
42Section 2A: Your Sprint PCS Phone: The Basics
Page 53
Entering Numbers, Symbols, Emoticons, Preset
Messages and Recent Messages
To enter numbers:
䊳 Select the Number mode and press the appropriate
key. (See “Selecting a Character Input Mode” on
page 40.).
To enter symbols:
䊳 Select the Symbols mode. (See “Selecting a Character
Input Mode” on page 40.) To enter a symbol, press
the appropriate key indicated on the display.
To enter emoticons:
䊳 Select the Emoticons mode and press the appropriate
key. You may scroll through more options by pressing
the navigation key up or down. (See “Selecting a
Character Input Mode” on page 40.)
To enter preset messages:
1. Select the Preset Msg mode. (See “Selecting a
Character Input Mode” on page 40.)
2. Scroll to the desired pre-programmed message and
press
Preset messages make composing text messages even
Note:
easier by allowing you to enter common messages, such as
Meet me at, Lets get lunch, or a customized preset
messages of your own. (For more information on Preset
messages, please See “Managing Preset Messages” on
page 58.)
.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics43
Page 54
To enter recent messages:
1. Select the Recent Msg mode. (See “Selecting a
Character Input Mode” on page 40.)
2. Scroll to the desired message and press .
44Section 2A: Your Sprint PCS Phone: The Basics
Page 55
Section 2B
Controlling Your Phone’s Settings
In This Section
⽧ Sound Settings
⽧ Display Settings
⽧ Location Settings
⽧ Messaging Settings
⽧ Airplane Mode
⽧ TTY Use With Sprint PCS Service
⽧ Phone Setup Options
Using the menu options available on your Sprint PCS Phone, you
can customize your phone to sound, look, and operate just the
way you want it to. This section describes how you can
change your phone’s settings to best suit your needs. Take
a few moments to review these options and to adjust or
add settings that are right for you.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings45
Page 56
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and
messages. You can assign ringer types to individual contact
entries, types of calls, Scheduler entries, and types of
messages.
䢇 Single Tones are non-polyphonic traditional style ring
tones.
䢇 Ring Tones include a variety of standard ringer types.
䢇 Melodies includes a variety of standard musical
melodies.
Selecting Ringer Types for Voice Calls
Your Sprint PCS Phone provides a variety of ringer options
that allow you to customize your ring and volume settings.
These options allow you to identify incoming calls by the
ring.
To select a ringer type for voice calls:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Voice Calls ().
6. Select With Caller ID () or No Caller ID ().
46Section 2B: Controlling Your Phone’s Settings
Page 57
7. Press the navigation key left or right to select the
desired ringer category, then press the navigation key
down to highlight the ringer field.
8. Press the navigation key left or right to scroll through
the available ringers. (A sample ringer will sound as
you highlight each option.)
9. When the desired ringer is selected, press .
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Press Menu () to access the main menu.
2. Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Messages ()
6. Select Voi cemai l () or Text Message ().
7. Press the navigation key left or right to select the
desired ringer category, then press the navigation key
down to highlight the ringer field.
8. Press the navigation key left or right to scroll through
the available ringers. (A sample ringer will sound as
you highlight each option.)
9. When the desired ringer is selected, press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings47
Page 58
Selecting Ringer Types for Schedule
To select a ringer type for messages:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Schedule ()
6. Press the navigation key left or right to select the
desired ringer category, then press the navigation key
down to highlight the ringer field.
7. Press the navigation key left or right to scroll through
the available ringers. (A sample ringer will sound as
you highlight each option.)
8. When the desired ringer is selected, press .
Selecting a Roam Ringer
To select a ringer type for messages:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Type ().
5. Select Roam Ringer ()
6. Press the navigation key up or down to select Normal
or Distinctive and press .
48Section 2B: Controlling Your Phone’s Settings
Page 59
Selecting a Key Tone
Your phone offers a number of options for selecting the
type and length of audible tones accompanying a key
press. (Longer tone lengths may be better for tone
recognition when dialing voicemail or other automated
systems.)
To select a tone type:
1. Press Menu () to access the main menu.
2. Select Settings ()
3. Select Sounds ().
4. Select Key Tone ().
5. Select Tone Typ e ().
6. Select Normal, Piano, or Beep and press .
To select a tone level:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Key Tone ().
5. Select Tone Level ().
6. Press the volume key up or down to select the
desired level and press .
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings49
Page 60
To select a key tone length:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Tone Leng th ().
5. Select Short or Long and press
.
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Sounds ().
4. Select Ringer Volume ().
5. Select Calls (), Messages (), or Alarms ().
6. Press the navigation key left or right to choose a
desired volume level and press
You can adjust the ringer volume in standby mode (or the
Tip :
earpiece volume during a call) by using the volume key on
the left side of your phone.
.
50Section 2B: Controlling Your Phone’s Settings
Page 61
Alert Notification
Your Sprint PCS Phone can alert you with an audible tone
when you change service areas, once a minute during a
voice call, or when a call has been connected.
To enable or disable alert sounds:
1. Press Menu () to access the main menu.
2. Settings ().
3. Select Sounds ().
4. Select Alerts ().
5. Select Minute Beep (), Service (), Connect
(), Sig. Fade Tone (), or Power On/Off ().
6. Select On or Off and press .
Silence All
There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute
all sounds without turning your phone off.
To activate Silence All:
䊳 With the phone open, press and hold the volume key
down in standby mode. (The screen will display
“Silence All.”)
To deactivate Silence All:
䊳 Press the volume key up repeatedly to select a desired
volume level.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings51
Page 62
Display Settings
Changing the Text Greeting
The text greeting can be up to fourteen characters and is
displayed on your phone’s screen in standby mode. You
may choose to keep the phone’s default greeting
(“Sprint PCS”), or you may enter your own custom
greeting.
To display or change your greeting:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Greeting ().
5. Select Custom and press .
6. Enter a custom greeting using your keypad and press
. (See “Entering Text” on page 40.) (To erase the
existing greeting one character at a time, press .
To erase the entire greeting, press and hold .)
52Section 2B: Controlling Your Phone’s Settings
Page 63
Changing the Backlight Time Length
The backlight setting lets you select how long the display
screen and keypad are lit after any key press is made.
To change the backlight setting:
1. Press Menu () to access the main menu.
2. Select Settings ()
3. Select Display ().
4. Select Backlight ().
5. Select Main Display (), Keypad (), or Pwr Save
Mode ().
6. Select a time setting or on/off and press .
Long backlight settings affect the battery’s talk and standby
Note:
times.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings53
Page 64
Changing the Screen Saver
Your new Sprint PCS Phone offers options for what you
see on the display screen while in standby mode.
To change the display images:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Display ().
4. Select Screen Saver ().
5. Press the navigation key left or right to view the
available screen savers.
6. Press to select the desired screen saver.
54Section 2B: Controlling Your Phone’s Settings
Page 65
Location Settings
Your Sprint PCS Phone is equipped with a Location feature
for use in connection with location-based services that may
be available in the future.
The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.
To enable your phone’s Location feature:
1. Press Menu () to access the main menu.
2. Select Settings ().
3. Select Others ().
4. Select Location (
displays.)
5. Read the disclaimer and press .
). (The Location disclaimer
Your Phone’s Settings
6. Select On or Off press
When the Location feature is on, your phone’s standby
screen will display the icon. When Location is turned
off, the icon will display.
Section 2B: Controlling Your Phone’s Settings55
.
Page 66
Messaging Settings
Staying connected to your friends and family has never
been easier. With your phone’s advanced messaging
capabilities, you can send and receive many different kinds
of text messages without placing a voice call. (For more
information, see “Accessing Messaging” on page 234.)
Your phone’s messaging settings make text messaging
even faster and easier by letting you decide how you
would like to be notified of new messages, create a
signature with each sent message, and create your own
canned messages, to name just a few.
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.
To hear an alert when you receive a new message:
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Message Alert ().
5. Select Alert Type ().
6. Select Voicemail () or Text Message ()
7. Select Single Tones, Ring Tones, or Melodies and press
the navigation key down to highlight the ringer field.
8. Press the navigation key left or right to select the
desired sound and press .
56Section 2B: Controlling Your Phone’s Settings
Page 67
Deleting Old Messages
You can have old messages deleted automatically when
your inbox becomes full.
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Auto Erase ().
5. Select Ye s or No and press .
Adding a Customized Signature
Each message you send can have a customized signature to
reflect your personality.
To add a customized signature to each sent message:
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Edit Signature (
).
5. Select On and press .
If you do not wish to attach a signature to your outgoing
Note:
messages, select Off.
6. Enter your signature using the keypad and press
for Done. (See “Entering Text” on page 40.)
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings57
Page 68
Managing Preset Messages
Your phone is preset with ten messages and ten empty
spaces for custom messages to help make sending text
messages faster and easier. These messages, such as “Where
are you?,” “Let’s get lunch,” and “Meet me at,” can be
customized or deleted to suit your needs. You can even add
your own canned messages to the list.
To edit or delete a canned message:
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Preset Messages (). (The list of messages
is displayed.)
5. To edit or delete a canned message, highlight it and
press Edit ().
6. Edit the selected message (see “Entering Text” on
page 40), and press Done ().
To add a new canned message:
1. Press Menu () to access the main menu.
2. Select Messaging ().
3. Select Settings ().
4. Select Preset Messages (). (The list of messages
is displayed.)
5. Press Options () and select Add New ().
58Section 2B: Controlling Your Phone’s Settings
Page 69
6. Enter your canned message (see “Entering Text” on
page 40), and press Done (). (Your new message
will be added to the beginning of the list.)
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Memo Pad, Voice Memos, etc., when you
are in an airplane or in any other area where making or
receiving calls or data is prohibited. When your phone is in
Airplane Mode, it cannot send or receive any calls.
To set your phone to Airplane Mode:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Others ().
4. Select Airplane Mode (
5. Read the disclaimer and press OK ().
6. Select On or Off and press OK ()
While in Airplane Mode, your phone’s standby screen will
display “Phone Off.”
).
).
.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings59
Page 70
TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone
and TTY device will connect via a special cable that plugs
into your phone's headset jack. If this cable was not
provided with your TTY device, contact your TTY device
manufacturer to purchase the connector cable.
When establishing your Sprint PCS Service, please call
Sprint Customer Service via the state Telecommunications
Relay Service (TRS) by first dialing ,.
Then provide the state TRS with this number: 866-727-
4889.
To turn TTY Mode on or off:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Others ().
4. Select TTY ().
A message is displayed when you enable TTY that says
Note:
“Enabling TTY may impair headset use and non-TTY
accessory performance” press OK to continue.
60Section 2B: Controlling Your Phone’s Settings
Page 71
5. Press the navigation key up or down to select Enable
TTY or Disable TTY and press .
In TTY Mode, your phone will display the TTY access icon.
Note:
If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.
IMPORTANT
NOTICE:
911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS), analog
cellular, and land line communications. Wireless
TTY calls to 911 may be corrupted when received
by public safety answering points (PSAPs)
rendering some communications unintelligible. The
problem encountered appears related to TTY
equipment or software used by PSAPs. This matter
has been brought to the attention of the FCC, and
the wireless industry and PSAP community are
currently working to resolve this.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings61
Page 72
Phone Setup Options
Launch Pad
Your phone offers you the option of assigning a shortcut
key to a favorite or often-used function. Pressing one of the
navigation keys in standby mode will launch your
personally designated shortcut.
To assign your shortcut key:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Launch Pad ().
4. Select the Up, Down, Left, or Right key, and press .
5. Using the navigation key or your keypad, select the
desired shortcut you would like to assign and
press
62Section 2B: Controlling Your Phone’s Settings
.
).
Page 73
Call Answer Mode
You can determine how to answer incoming calls on your
phone, whether you want to be required to press , to
press any number key, or simply slide the phone open.
To set call answer mode:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Others ().
4. Select Call Answer ().
5. To select an option, highlight it and press
䡲 Any Key to allow an incoming call to be answered
.
by pressing any key.
䡲 Ta lk Key requires
incoming calls
䡲 Flip Open allows you to answer incoming calls by
to be pressed to answer all
.
opening the flip.
Auto Answer Mode
You may set your phone to automatically pick up
incoming calls when connected to an optional hands-free
car kit.
To set Auto Answer mode:
1. Press Menu () to access the main menu.
2. Select Settings (
).
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings63
Page 74
3. Select Others ().
4. Select Auto Answer ().
5. To select an option, highlight it and press
䡲 No to disable Auto Answer.
䡲 Ye s to answer calls automatically when the phone
is connected to a hands-free car kit or a headset
(sold separately). Remember, your phone will
answer calls in Auto Answer mode even if you are
not present.
Display Language
You can choose to display your Sprint PCS Phone’s onscreen menus in English or in Spanish.
To assign a language for the phone’s display:
1. Press Menu () to access the main menu.
.
2. Select Settings (
).
3. Select Others ().
4. Select Language ().
5. Select English or Español and press .
64Section 2B: Controlling Your Phone’s Settings
Page 75
Section 2C
Setting Your Phone’s Security
In This Section
⽧ Accessing the Security Menu
⽧ Using Your Phone’s Lock Feature
⽧ Using Special Numbers
⽧ Erasing Contacts
⽧ Resetting Your Phone
⽧ Security Features for Sprint PCS
By using the security settings on your Sprint PCS Phone, you
receive peace of mind without sacrificing flexibility. This
section will familiarize you with your phone’s security
settings. With several options available, you can customize
your phone to meet your personal needs.
Section 2C: Setting Your Phone’s Security65
Your Phone’s Security
Page 76
Accessing the Security Menu
All of your phone’s security settings are available through
the Security menu. You must enter your lock code to view
the Security menu.
To access the Security menu:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Security (
4. Enter your lock code to display the Security menu.
If you can’t recall your lock code, try using the last four
Tip :
digits of either your Social Security number or Sprint PCS
Phone number or try 0000 or NATL(6285). If none of these
work, call Sprint Customer Service at 1-888-211-4PCS
(4727).
).
).
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive
incoming calls or make calls to 911, Sprint Customer
Service, or special numbers. (See “Using Special Numbers”
on page 68.)
To lock your phone:
1. From the Security menu, select Lock Phone ().
2. Highlight Lock Now and press . (To set your
phone to lock the next time it is turned on, select On
power-up and press
66Section 2C: Setting Your Phone’s Security
.
Page 77
Unlocking Your Phone
To unlock your phone:
1. From standby mode, press .
2. Enter your lock code.
Changing the Lock Code
To change your lock code:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Security (
).
) and enter your lock code.
4. Select Change Lock ().
5. Enter your new lock code and press Next ().
6. Re-enter your new lock code press Done ().
Calling in Lock Mode
You can place calls to 911 and to your special numbers
when in lock mode. (For information on special numbers,
see “Using Special Numbers” on page 68.)
To place an outgoing call in lock mode:
䊳 To call an emergency number, special number, or
Sprint Customer Service, enter the phone number
and press
Section 2C: Setting Your Phone’s Security67
.
Your Phone’s Security
Page 78
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
You can save up to three special numbers in addition to
your Contacts entries (the same number may be in both
directories).
To add or replace a special number:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Special # ().
5. Highlight the desired location for your entry and
press .
6. Enter the number and press
There are no Speed Dial options associated with special
Note:
numbers.
68Section 2C: Setting Your Phone’s Security
).
) and enter your lock code.
.
Page 79
Erasing Contacts
You can quickly and easily erase all of your Contacts.
To erase all the names and phone numbers in your
Contacts:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Erase Contacts (
5. If you are certain you would like to erase all of your
internal Contacts entries, select Ye s and press .
).
) and enter your lock code.
).
Resetting Your Phone
Resetting the phone restores all the factory defaults,
including the ringer types and display settings. (Contacts
are not erased.)
To reset your phone:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Security (
4. Select Reset Phone ()
5. If you are certain that you would like to restore all of
the factory settings, select Yes and press ().
).
) and enter your lock code.
.
Your Phone’s Security
Section 2C: Setting Your Phone’s Security69
Page 80
70Section 2C: Setting Your Phone’s Security
Page 81
Section 2D
Controlling Your Roaming Experience
In This Section
⽧ Understanding Roaming
⽧ Setting Your Phone’s Roam Mode
⽧ Controlling Roaming Charges Using Call Guard
Roaming is the ability to make or receive calls when you’re off
the Sprint Nationwide PCS Network. Your new Sprint PCS
Phone SPH-A560 by Samsung works anywhere on the
Sprint Nationwide PCS Network and allows you to roam on
other 1900 and 800 MHz digital networks where we've
implemented roaming agreements with other carriers.
This section explains how roaming works as well as special
features that let you manage your roaming experience.
Roaming
Section 2D: Controlling Your Roaming Experience71
Page 82
Understanding Roaming
Recognizing the Roaming Icon on the Display Screen
Your phone’s display screen always lets you know when
you’re off the Sprint Nationwide PCS Network. Any time
you are roaming, the phone displays the roaming
icon ().
Remember, when you are using your phone off the Sprint
Tip :
Nationwide PCS Network, always dial numbers using 11
digits (1 + area code + number).
Unless your Sprint PCS Service Plan includes roaming, you
Note:
will pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Sprint Nationwide PCS Network.
If you’re on a call when you leave the Sprint Nationwide
Note:
PCS Network and enter an area where roaming is
available, your call is dropped. If your call is dropped in an
area where you think Sprint PCS Service is available, turn
your phone off and on again to reconnect to the Sprint
Nationwide PCS Network.
72Section 2D: Controlling Your Roaming Experience
Page 83
Checking for Voicemail Messages While Roaming
When you are roaming off the Sprint Nationwide PCS
Network, you will not receive on-phone notification of
new voicemail messages. Callers can still leave messages,
but you will need to periodically check your voicemail for
new messages if you are in a roaming service area for an
extended period of time.
To check your voicemail while roaming:
1. Dial 1+area code+your Sprint PCS Phone number.
2. When you hear your voicemail greeting, press .
3. Enter your pass code at the prompt and follow the
voice prompts.
When you return to the Sprint Nationwide PCS Network,
voicemail notification will resume as normal.
Roaming
Section 2D: Controlling Your Roaming Experience73
Page 84
Setting Your Phone’s Roam Mode
Your Sprint PCS Phone allows you to control your roaming
capabilities. By using the Roaming menu option, you can
determine which signals your phone accepts.
Set Mode
Choose from three different settings on your dual-band
phone to control your roaming experience.
To set your phone’s roam mode:
1. Press Menu () to access the main menu.
2. Select Settings (
).
3. Select Roaming ().
4. Select Set Mode ().
5. To select an option, highlight it and press .
䡲 Automatic seeks Sprint PCS Service. When Sprint PCS
Service is unavailable, the phone searches for an
alternate system.
䡲 Roaming only forces the phone to seek a roaming
system. The previous setting (Sprint or Automatic)
is restored the next time the phone is turned on.
䡲 Sprint allows you to access the enhanced
Sprint Nationwide PCS Network only and prevents
roaming on other networks.
74Section 2D: Controlling Your Roaming Experience
Page 85
Controlling Roaming Charges Using
Call Guard
Your phone has two ways of alerting you when you are
roaming off the Sprint Nationwide PCS Network: the onscreen roaming icon and Call Guard. Call Guard makes it
easy to manage your roaming charges by requiring an extra
step before you can place or answer a roaming call. (This
additional step is not required when you make or receive
calls while on the Sprint Nationwide PCS Network.)
To turn Call Guard on or off:
1. Press Menu () to access the main menu.
2. Select Settings (
3. Select Roaming ().
4. Select Call Guard ().
5. Highlight On or Off and press
Voice Dialing and Speed Dialing are not available when you
Note:
are roaming with Call Guard enabled.
Section 2D: Controlling Your Roaming Experience75
).
.
Roaming
Page 86
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the seven-
digit number and press .
2. Press to confirm Roaming Rate.
To answer incoming roaming calls with Call Guard on:
1. Press
2. Press to confirm Roaming Rate.
Reminder:
76Section 2D: Controlling Your Roaming Experience
If the Call Guard feature is set to On, you need to
take extra steps to make and receive roaming calls.
Page 87
Section 2E
Navigating Through Menus
In This Section
⽧ Menu Navigation
⽧ Menu Structure
⽧ Viewing the Menus
Every function and feature of your Sprint PCS Phone can be
accessed through an on-screen menu. This section is a road
map to using your Sprint PCS Phone SPH-A560 by
Samsung. Please take a few moments to learn your way
around and you’ll find your phone easier to use.
Menus
Section 2E: Navigating Through Menus77
Page 88
Menu Navigation
The navigation key on your Sprint PCS Phone allows you to
scroll through menus quickly and easily. The scroll bar at
the right of the menu keeps track of your position in the
menu at all times.
To navigate through a menu, simply press the navigation
key up or down. If you are in a first-level menu, such as
Settings, you may also navigate to the next or previous firstlevel menu by pressing the navigation key right or left.
Menu Structure
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any numbered option by simply
pressing the corresponding number on the phone’s
keypad. You may also select any item by highlighting it and
pressing
For example, if you want to view your last incoming call:
1. Press Menu () to access the main menu.
2. Select Call History by pressing or by highlighting
3. Select Incoming Calls by pressing or by
.
it and pressing
highlighting it and pressing
received any calls, they are displayed on the screen.)
1: Can’t talk right now. Send me a message.
2: Call me
3: Where are you?
4: Can you pick up
5: Meet me at
6: Let’s get lunch.
7: The meeting has been cancelled.
8: I’ll be there at
9: What time does it start?
10: I love you!
11: [Empty]
12: [Empty]
13: [Empty]
14: [Empty]
15: [Empty]
16: [Empty]
17: [Empty]
18: [Empty]
19: [Empty]
1: Call History
2: Contacts
3: 3-Way Call
4: Messaging
5: Voice Memo
6: Tools
7: Phone Info
Menus
Section 2E: Navigating Through Menus87
Page 98
88Section 2E: Navigating Through Menus
Page 99
Section 2F
Managing Call History
In This Section
⽧ Viewing History
⽧ Call History Options
⽧ Making a Call From Call History
⽧ Saving a Phone Number From Call History
⽧ Prepending a Phone Number From Call History
⽧ Erasing Call History
The Call History keeps track of incoming calls, calls made from
your Sprint PCS Phone, and missed calls. This section guides
you through accessing and making the most of your Call
History.
Call History
Section 2F: Managing Call History89
Page 100
Viewing History
You’ll find the Call History feature very helpful. It is a list of
the last 20 phone numbers (or Contacts entries) for calls
you placed, accepted, or missed. Call History makes
redialing a number fast and easy. It is continually updated
as new numbers are added to the beginning of the list and
the oldest entries are removed from the bottom of the list.
Each entry contains the phone number (if it is available)
and Contacts entry name (if the phone number is in your
Contacts). Duplicate calls (same number and type of call)
may only appear once on the list.
To view a Call History entry:
1. Press Menu () to access the main menu.
2. Select Call History ().
3. Select Outgoing Calls (), Incoming Calls (), or
Missed Calls ().
4. Highlight the entry you wish to view and press
You can view your recent call history by pressing the talk
Tip :
key once.
90Section 2F: Managing Call History
.
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