Samsung SPH-A400SS/XAR User Manual

Sprint PCS
The clear alternative to cellular.
®
SM
Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part
without prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless Web,
Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web Short Mail and the diamond logo are
trademarks of Sprint Communications Company L.P. All other trademarks are property of their
Welcome to Sprint PCS
Sprint PCS built the largest all-digital, all-PCS nationwide network from the ground up for clearer calls, reaching more than 230 million people. We built our network to give you what we believe you really want from a wireless phone: clear sound, private conversations and time-saving features.
And Sprint Personal Communications Services® can do something even more far-reaching – simplify your life. Our advanced technology is designed to grow with your communications needs so that one day you’ll be able to rely entirely on your Sprint PCS Phone
This guide will introduce you to our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re probably anxious to start using your phone, we encourage you to immediately flip to Section One – Getting Started With Sprint PCS Service. This section provides all the information you need to quickly activate your phone, set up your voicemail and much more. It also contains information on how to contact Sprint PCS should you have questions about service, want to purchase additional products or services, or just check your account balance.
Thank you for choosing Sprint PCS.
TM
to stay connected.
3
Table of Contents
1. Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . .11
Turning Your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
2. Getting to Know Your Sprint PCS PhoneTM . . . . . . . . . . . . . . . . . . . . . . .17
Highlights and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Viewing the Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Using the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
3. Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Understanding How Roaming Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Setting Your Phone’s Roam Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . . . . . . . . . . . . .30
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Using Sprint PCS Voice Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Dialing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Changing Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Finding a Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Four-Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Dialing and Saving Phone Numbers With Pauses. . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Using One/Two/Three Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
5. Navigating Through Menus and Entering Text . . . . . . . . . . . . . . . . . . .45
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
6. Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Changing Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Silencing the Ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
8. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Viewing Call History (Incoming, Outgoing and Missed) . . . . . . . . . . . . . . . . . . . . . .62
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Prepending a Phone Number From Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Saving a Phone Number From Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
9. Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Message Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Sending Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
New Sprint PCS Wireless Web Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Sprint PCS Wireless Web Message Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Displaying Sprint PCS Web Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Extracting Phone Numbers from a Web Message . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Erasing All Wireless Web Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Sprint PCS Wireless Web Update Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
New Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Displaying Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
10.Using Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Internal Phone Book Entry Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Adding a Phone Number to an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . .75
Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Adding an E-mail Address to an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . .76
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
11.Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Changing the Greeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Setting the Language of your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Adjusting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Ringer Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Selecting Ringer Types for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Sprint PCS Ringers & MoreSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Selecting Ringer Types for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Selecting Ringer Types for Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Selecting Ringer Types for Data / Fax In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Receiving a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Receiving Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Returning to Voice Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
12.Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Using Special Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Erasing Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Erasing the Internal Phone Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
13.Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Accessing the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Today. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Jump To Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Adding New Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
14.Using the Voice Services of Your Sprint PCS Phone . . . . . . . . . . . . . .97
Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Programming the Phone for Voice Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Setting Up Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Placing a Call Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Reviewing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Erasing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
15.Experiencing Sprint PCS Wireless WebSM . . . . . . . . . . . . . . . . . . . . .103
The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Launching the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Web Guard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Using the Sprint PCS Wireless Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
My Sprint PCS Wireless Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Using Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Using AOL Instant Messenger Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Using Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Signing up for Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . . . . . . . .116
16.Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Push Push. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Fly Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Puzzle World. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Spider Hunter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
17.Position Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
18.Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Accessing the Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Performing a simple Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
19.Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
20.Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . . .131
Getting the Most Out of Your Reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Maintaining Safe Use of and Access to Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . .133
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . . . . .136
Owner's Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
21.Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . .139
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
1
T

Getting Started With Sprint PCS Service

In This Section
Activating Your Phone
Setting Up Your Voicemail
Getting Help
Understanding This User Guide
Getting Started
1
his section walks you through the step-by-step basics of setting up
service for your Sprint PCS Phone activating your phone, setting up your voicemail and how to contact Sprint PCS for assistance.
Once you have completed this section, you’re ready to explore the advanced features of your new phone.
Getting Started With Sprint PCS Service 11
TM
, including unlocking and
Section 1

Turning Your Phone ON and OFF

Turning Your Phone ON

To turn your phone on, press for approximately two seconds.
Once your phone is ON, it displays “Looking for Service” indicating that your phone is searching for a signal. When your phone finds a signal, it automatically enters Standby mode – the phone’s idle state. At this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode.
In power save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS service by pressing any key (when your phone is turned ON).
Tip : The Power Save feature helps to conserve your battery power when
you are in an area where there is no signal.

Turning Your Phone OFF

Press for two seconds.
Your screen remains blank while your phone is off.

Getting Started With Sprint PCS Service

Determine If Your Phone Is Already Activated

If you received your phone in the mail or purchased it at a Sprint® Store, it probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to your Start Here Brochure for easy step-by-step instructions.
Section 1
12 Getting Started With Sprint PCS Service

Unlocking Your Phone

Follow these steps to unlock your phone:
1. Press and hold to turn the phone on.
2. Press .
3. Enter your four-digit lock code. For security purposes, the code is not
visible as you type.
Tip : If you can’t recall your lock code, try using the last four digits of either
your Social Security number or Sprint PCS Phone Number, or try 0000. If none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727).

Activating Your Phone

To activate your phone, follow the directions in the Start Here Brochure that was included with your phone. Or visit http://activate.sprintpcs.com and activate your phone online.

Setting Up Your Voicemail

All unanswered calls to your Sprint PCS Phone are automatically transferred to voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint PCS voicemail box and personal greeting as soon as your Sprint PCS Phone is activated.
To set up voicemail:
1. Press and hold .
2. Follow the system prompts to create your pass code, record your
greeting, record your name announcement and choose whether to activate One-Touch Message Access (a feature that lets you press one key to access messages and bypasses the need for you to enter your pass code).
Getting Started
1
Note: The voicemail setup process may vary in certain affiliate areas.
Section 1
Getting Started With Sprint PCS Service 13

Getting Help

Visit Our Web Site

Stop by www.sprintpcs.com to get up-to-date information on Sprint PCS. You can also:
Review coverage mapsLearn how to use voicemailAccess your account informationPurchase accessoriesAdd additional options to your service planCheck out frequently asked questionsAnd much more

Sprint PCS Customer Care

Sprint PCS Customer Advocates are available to assist you 24 hours a day, seven days a week. Simply dial 1-888-211-4PCS (4727) from any phone or press
from your activated Sprint PCS Phone
while on the Sprint PCS Nationwide Network.
Tip : If you need to reach Sprint PCS Customer Care while you are off the
Sprint PCS Network, dial 1-888-211-4PCS (4727).
Once you dial Sprint PCS Customer Care, you can access a number of helpful account services through our automated Customer Care line. By following the voice prompts, you’ll be able to learn more about Sprint PCS Products and Services, get Sprint PCS coverage by zip code or request a copy of your invoice.
Tip : If you have a question regarding the operation of your Sprint PCS
Phone, dial 1-888-211-4PCS (4727) from another phone so you can use your Sprint PCS Phone while speaking with Customer Care.
Section 1
14 Getting Started With Sprint PCS Service

Receiving Automated Billing Information

For your convenience, your phone gives you free access to billing information on your Sprint PCS account. This information includes balance due, payment received, billing cycle and the amount of minutes used since your last billing cycle. Follow these steps to access this information:
1. Press .
2. Follow the voice prompts to receive the information you want.
Note: This service may not be available in all affiliate markets.

Sprint PCS Directory Assistance

Sprint PCS Directory Assistance provides a variety of services, including residential, business and government listings; assistance with local or long-distance calls; movie listings; hotel, restaurant and shopping information and major local event information. There is a per call charge and you will be billed for airtime.
Press .

Sprint PCS Operator Services

Sprint PCS Operator Services can provide assistance in placing collect calls or calls billed to a local telephone calling card or a third party.
Press .
Getting Started
1
Note: Sprint PCS Operator Services may not be available in all affiliate
markets.
Section 1
Getting Started With Sprint PCS Service 15

Understanding This User Guide

This user guide introduces you to our technology and all the advantages of your new Sprint PCS Phone – through easy-to-follow instructions.
Sections break down categories of information to progressively take
you all the way from learning the basics to using the most advanced phone features.
Tips highlight special shortcuts and timely reminders to help you
make the most of your new phone.
The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve designed this guide to be used in a building block format or in stand-alone sections. You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, you’ll be able to locate the specific section using the colored tabs. Follow the instructions in that section and you’ll be ready to use your phone in no time.
Section 1
16 Getting Started With Sprint PCS Service
2
Y
Getting to Know Your Sprint PCS Phone
In This Section
Front View of Phone
Viewing the Display Screen
TM
Your Phone
Getting to Know
Your Phone’s Highlights and Features
Using the Battery
our Sprint PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information that are important to you. We know that you’re anxious to start using it, so this section will give you a quick introduction to your new phone. The easy-to-follow instructions will guide you through the basics of the most common features of your phone and you’ll be on your way to using it in no time.
Don’t forget the other chapters in this guide. They’re filled with information about the capabilities and benefits of your new Sprint PCS Phone. They include detailed step-by-step instructions that familiarize you with all the features and explain how to customize your phone to meet your specific needs.
2
Section 2
Getting to Know Your Sprint PCS Phone 17

Highlights and Features

Congratulations on the purchase of your phone (SPH-A400). This phone is lightweight, easy-to-use, reliable, and offers many significant features:
Dual-band capability provides access to other PCS CDMA and analog
cellular networks where Sprint PCS has implemented roaming agreements. For further information see "Understanding How Roaming Works" on page 28.
Sprint PCS Wireless Web
SM
Browser provides access to the wireless Internet in digital mode. For further information see "The Sprint PCS Wireless Web Browser" on page 104.
Sprint PCS Wireless Web Mail
Sprint PCS Wireless Web Short Mail
SM
, AOL Instant Messenger
SM
provide quick and convenient
SM
Service and
text messaging capabilities. For further information see "Using Sprint PCS Wireless Web Mail" on page 112.
Sprint PCS Wireless Web
SM
Connection offers wireless modem capabilities for your personal computer in digital mode. For further information see "Signing up for Sprint PCS Wireless Web Updates" on page 116.
Sprint PCS Voice Command
SM
lets you dial phone numbers by speaking someone’s name or the digits in their phone number. For further information see "Using Sprint PCS Voice Command" on page
36.
Large 4-level gray scale, 6-line display.User friendly, menu driven access to features and options.The phone’s “flip” cover can be set to answer an incoming call when
opened.
The backlit display screen makes it effortless to read the display in
low light environments and at night.
An Internal Phone Book with 250 number capacity.Speed Dialing, there are four methods of calling numbers previously
stored in the Internal Phone Book.
A Calendar function allows the scheduling of events, the ability to
create “To Do Lists”, set timers and alarms.
Voice activated dialing with 10 locations.T9 predictive text entry for simplicity in entering names and events
into both the Internal Phone Book and Calendar.
Section 2
18 Getting to Know Your Sprint PCS Phone
Vibrate mode announces incoming calls and messages without
disturbing people around you.
A choice of melodies can be used instead of ringer types.
Your Phone
Getting to Know
2
Section 2
Getting to Know Your Sprint PCS Phone 19

Front View of Phone

Section 2
20 Getting to Know Your Sprint PCS Phone

Command Keys

Menu: Displays the first level or Main Menu of options.
Highlight and press
OK: Pressing when navigating through a menu accepts the
highlighted choice in the menu. Pressing automatically dials your voicemail.
Navigation Key: This key allows you to scroll through the
phone menu options, and provides a shortcut to phone functions from Standby Mode.
Volume Key: (On the side of your phone). Adjust the ringer
volume in standby mode (with the flip open). Adjust the voice volume during a call. In a menu, scroll up or down to navigate through the menu options. Volume Keys also mute the ringer during an incoming call.
TAL K: Place or receive a call. In standby mode, press the key
once to enter the Outgoing call log. If you press and hold the key down you will initiate Voice Dial.
CLR (CLEAR): Deletes characters from the display. When in a
menu, press to return to the previous menu.
END: Ends a call. Press and hold this key to turn your phone On
or Off. While in the main menu, it returns the phone to standby mode and cancels your input.
Numeric Keys: Use these keys to enter numbers, letters, and
characters.
Pound: Enters the pound [#] character for calling features. In
text entry mode, press to enter a space.
Asterisk: Enters the asterisk [*] character for calling features. In
text entry mode, press to change the character input type.
Headset Jack: (on the top of the phone.) Allows you to plug in
an optional headset for safe, convenient hands-free conversations.
again to view the next menu page.
for two seconds
Your Phone
Getting to Know
2
Section 2
Getting to Know Your Sprint PCS Phone 21

Viewing the Display Screen

This list identifies the symbols you’ll see on your display screen.
shows your current signal strength.The more lines you have,
the stronger your signal.
shows that the GPS receiver is On or Off. 䊳 means your phone cannot find a signal. tells you a call is in progress. indicates you are “roaming” off the Sprint PCS
Nationwide Network.
indicates you are “roaming” off the Sprint PCS
Nationwide Network on an analog system.
indicates you have voicemail, text, numeric pages, or
Sprint PCS Web Alert messages waiting. Press
briefly to see a list
of pending messages or press and hold to dial voicemail box.
indicates your phone is in vibrate mode. shows your current battery charge strength. (Icon shown
fully charged.)
Tip : Display indicators let you know when you’re off the Sprint PCS
Nationwide Network and whether you’re operating in digital or analog mode.

Using the Battery

Battery Capacity

Your Sprint PCS Phone is equipped with a Lithium Ion (LiIon) battery. It allows you to recharge your battery before it is fully drained. The battery provides approximately 3.6 hours of continuous digital talk time (1 hour in analog) or approximately 168 hours of continuous digital standby time (15 hours in analog).
Approximately five minutes before the battery charge level gets too low to operate the phone, the battery sensor will let you know by blinking an empty battery icon (
), sounding an audible alert and displaying a warning message. If you continue to operate the phone without charging, the phone will turn off automatically (after a three to five minute delay). If this happens, your call will end.
Section 2
22 Getting to Know Your Sprint PCS Phone
Note: Long backlight settings, searching for service, vibrate mode and
Browser use affect the battery’s talk and standby times.
Tip : Be sure to charge your phone’s battery and watch your indicator to
ensure your levels are okay.

Installing the Battery

Your Sprint PCS Phone comes with a LiIon battery. Follow these steps to install it:
1. Place the battery on to the back of the phone, making sure that the
three plastic tabs line up with the corresponding holes on the phone.
2. Gently push the battery down on the phone until it snaps into place.
Your Phone
Getting to Know
2

Removing the Battery

To remove your battery for charging or for another reason, follow these easy steps:
1. Make sure the power is off by pressing and holding so you
don’t lose any stored numbers or messages.
2. Push up on the battery release latch and pull the battery away from
the latch.
3. Lift the battery away from the phone.
Section 2
Getting to Know Your Sprint PCS Phone 23

Charging the Battery

Your Sprint PCS Phone comes with a rechargeable battery. You should charge the battery as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. For a quick check of your phone’s battery level, glance at the battery charge indicator located in the upper-right corner of your phone’s display screen. If the battery charge gets too low, the battery icon (
) blinks and the phone sounds
a warning tone.
Always use a Sprint PCS-approved Desktop Charger, Travel Charger or Vehicle Power Adapter to charge your battery.
Warning! Using the wrong battery charger could cause damage to your
phone and void the warranty.

Using the Single-Slot Desktop Charger

To use the single-slot desktop charger provided with your phone:
1. Plug the dual-slot desktop charger’s power cord into a wall outlet.
2. Insert the phone (with the battery installed) into the slot of the
charger.
The LED on the front of the dual-slot desktop charger indicates the following:
A red light indicates the battery is charging.A green light indicates the battery is at least 90 percent charged.A yellow light indicates that the battery is operating at a temperature
that is too high or too low, or that there is a poor connection. Make sure the phone is resting in the charger slot.
It generally takes about four hours to fully recharge a completely discharged battery. With the Sprint PCS-approved LiIon battery, it is practical to recharge the battery before it becomes completely discharged.
To get the quickest charge for any battery:
Turn the phone off.Put the phone with the battery attached, into the front slot of the
charger.
Section 2
24 Getting to Know Your Sprint PCS Phone

Serial Connector

The serial connector at the bottom of the phone allows you to connect the Travel Adapter or Vehicle Lighter Charger to the phone. It also allows you to connect the optional serial cable to the phone. For more information, see "Accessory Options" on page 128.
Your Phone
Getting to Know
2
Section 2
Getting to Know Your Sprint PCS Phone 25
Section 2
26 Getting to Know Your Sprint PCS Phone
3

Understanding Roaming

In This Section
Understanding How Roaming Works
Understanding the Difference Between Roaming and
Sprint PCS Network Calls
Setting Your Phone’s Roam Mode
Setting and Using Call Guard
oaming is the ability to make or receive calls while you’re off the Sprint PCS Nationwide Network. Your new
R
TM
Phone
works anywhere on the Sprint PCS Nationwide Network and allows you to roam on analog and digital networks virtually anywhere in the U.S. where compatible wireless service is available.
This section explains how roaming works as well as special features that let you manage your roaming experience.
dual-band Sprint PCS
Understanding
Roaming
3
Section 3
Understanding Roaming 27

Understanding How Roaming Works

Recognizing Icons on the Display Screen

Your phone’s display screen always lets you know when you’re off the Sprint PCS Network and whether your phone is operating in analog or digital mode. The following chart indicates what you’ll see depending on where you’re using your phone.
Roaming Indicator
Sprint PCS Nationwide Network
Other Digital Networks
Analog Indicator
Analog Networks
Tip : Remember, when you’re using your phone off the Sprint PCS Network,
always dial numbers using 11 digits (1 + area code + number.)
Note: You will pay a higher per-minute rate for roaming calls.

Roaming on Other Digital Networks

When you’re roaming on other digital networks, your call quality and security will be similar to the quality you receive when making calls while on the Sprint PCS Network. You may not be able to access certain calling features, such as Sprint PCS Wireless Web.

Roaming on Analog Networks

When you roam on analog networks, you will experience a similar quality provided by other analog carriers today. Although some calling features, such as Sprint PCS Wireless Web, may be unavailable, you can still make and receive calls. You will experience a few differences including:
You are more likely to experience static, cross-talk, fade-out and
dropped calls.
Section 3
28 Understanding Roaming
Some calling features which are standard on the Sprint PCS Network,
such as Call Waiting, Sprint PCS Wireless Web and direct international dialing, are unavailable.
There are security and privacy risks (eavesdropping and cloning)
that exist with conventional analog services today.
Your battery needs recharging sooner when you use your phone for
analog roaming.
Tip : If you’re on a call when you leave the Sprint PCS Network and enter
an area where roaming is available (whether digital or analog), your call is dropped. If your call is dropped in an area where you think Sprint PCS Service is available, turn your phone off and on again to reconnect to the Sprint PCS Nationwide Network.

Setting Your Phone’s Roam Mode

Your Sprint PCS Phone allows you to control your ability to roam. By using the
Roaming menu option, you determine which signals your
phone accepts.

Set Mode

Choose from three different settings on your dual-band mode phone to control your roaming experience:
1. Press for Main Menu
2. Press for Roaming.
3. Press for Set Mode. To select an option, scroll to select Automatic, Sprint PCS, or Analog.
4. Press to Save.
Automatic: This setting seeks Sprint PCS Service. When Sprint PCS
Service is unavailable, it searches for an alternative system.
Sprint PCS: This setting allows you to select the Sprint PCS
Nationwide Network only and prevents roaming on other networks.
Analog Only: This setting forces the phone to seek an analog
roaming system. The previous setting is restored the next time the phone is turned on.
Understanding
Roaming
3
Section 3
Understanding Roaming 29

Setting an Alert When Roam Charges Apply (Call Guard)

In addition to the roaming icon, Call Guard alerts you when roaming charges apply. This feature makes it easy to manage your roaming charges by reminding you when you make or receive roaming calls. It also requires you to take additional steps before placing or answering a roaming call. These additional steps are not required when you make or receive calls while on the Sprint PCS Nationwide Network.

To Turn the Call Guard Feature On or Off:

1. Press for the Main Menu.
2. Press for Roaming.
3. Press for Call Guard. Wait briefly until a message prompt
displays and then disappears from the display screen.
4. Select Ye s or No, and press .
If the Ye s option is chosen, an extra step is required to make or take
roaming calls.
If the No option is chosen, no extra step is required to make or take
roaming calls.

To Place Roaming Calls With Call Guard On:

1. From the main menu, dial 1 + area code + the seven-digit number.
(You can also initiate a call from the Internal Phone Book, Call History or Sprint PCS Web Messages) and press
2. A message is displayed indicating that roaming rate applies. Press
.
to place the call.

To Answer Incoming Roaming Calls With Call Guard On:

Remember if the Call Guard feature is set to On, you need to take extra steps to make and receive roaming calls even if you have selected the
Analog Only setting.

Setting the Time and Date in Analog mode

The time and date are set automatically by the Sprint PCS network. If you are outside your coverage area and are in analog mode, the time and date are not automatically updated. To set the time and date in analog mode:
1. Press for the Main Menu.
Section 3
30 Understanding Roaming
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