Samsung SPH-A120ZWADYN User Manual

WELCOME TO JITTERBUG

Now you have everything you need (and nothing you don’t) to stay connected with family and friends when you are away from home.

Jitterbug™ is perfectly simple – a cell phone made easy with personalized services designed with you in mind. Your sleek new phone was designed with Samsung and the Jitterbug service provides a quality connection wherever you go. Plus, a friendly Jitterbug operator is at your service 24 hours a day.

All of our features and services have been created for your comfort, convenience and ease of use – and you can choose to turn any of them on or off, as you wish. Simply call the Jitterbug operator for assistance. Or, you or a loved one can update your Jitterbug features on your personal web page at http://www.myjitterbug.com (This feature will be available in early 2007). Our goal is to make using Jitterbug intuitive, familiar and perfectly simple.

We welcome your comments and are happy to find even better ways to meet your needs. At Jitterbug, we are committed to providing services that are extraordinarily simple and easy to use so that you can connect with the people that matter to you most.

We look forward to hearing from you.

Best regards,

Your friends at

Table of Contents

Section 1: Getting Started ..................5

How to Use This Guide .......................6

What’s in the Box ..............................7

Installing the Battery .........................8

Turning Your Phone On/Off..................9

Charging the Battery...........................10

Low Battery Indicator .......................11

Jitterbug Service Passwords ..............12

Getting Help ...................................13

Contacting Customer Service ............14

Jitterbug Operator Assistance ............15

Section 2: Dial Features ...................17

Key Features ...................................18

Accessories .....................................21

Closed View (Front) of Your Phone ........22

Closed View (Back) of Your Phone .........24

Open View of Your Phone ..................26

Your Display Screen ..........................28

Your Phone Settings ..........................29

- Adjust Ringer Volume ..................30

- Speakerphone.............................31

- Emergency Callback......................32

TABLE OF CONTENTS

Section 3: The Basics .......................35

Answering a Call ...............................36

Ending a Call ....................................37

Ignoring a Call..................................37

Placing a Call....................................38

- Dialing Manually....................38

- Calling the Operator ................39

- Non-Phone List Numbers .........40

TABLE OF CONTENTS

- Phone List Numbers.................41

Section 4: Moving from Feature to

Feature on Your Phone ........................43

How to Navigate........................................44

Examples of Feature Navigation.........45

Section 7: Voicemail.........................59

Voicemail Notifications......................60

Using Voicemail ...............................60

- Setting Up Voicemail..................60

- Recording a Personalized Message .61

- Listening to Messages ................61

- Deleting Messages.....................62

Section 8: Voice Dialing....................63

Start Voice Dialing............................64

Voice Dialing Tips.............................65

TABLE OF CONTENTS

Section 5: Your Phone List ................47

Adding, Changing and Deleting

Numbers.........................................48

- via the Operator.......................48

- via the Internet .......................49

- via the Keypad.........................50

- via the Up/Down Buttons ..........51

Section 9: Your Customer Agreement .67

Your Calling Plans ...........................70

Your Rights To Refuse or Cancel.........71

How Service Works ..........................74

Your Bill/Statements ..............................77

Disclaimer of Warranties ...................84

About This Agreement ......................90

To Change an Existing Number ..........52

To Delete a Name or Number ............53

Finding Phone List Numbers ..............54

Section 6: Call History......................55

Section 10: Health and Safety

Information.....................................93

Operating Environment ....................94

- Pacemakers .................................94

Using Call History ............................56

Returning Missed Calls......................56

Redialing Calls .................................57

Saving Call History Numbers..............58

- Hearing Aids ...............................95

- Other Medical Devices........................95

- Vehicles ......................................95

- Potentially Explosive Environments.....96

2 3

- Emergency Calls...........................97

Health and Safety Information...........98

Consumer Information on Wireless

Phones .........................................100

Road Safety........................................111

FCC Notice and Cautions......................114

Other Important Safety Information .....115

Product Performance ...........................116

Battery Precautions .............................117

Care and Maintenance .........................120

Section 11: The Fine Print ..............123

Intellectual Property .......................124

Disclaimer of Warranties..................125

Standard Limited Warranty ............126

Index ...........................................133

SECTION 1

Getting Started

This section explains how to start using your Jitterbug Dial™ phone.

Topics Covered

• How to Use this Guide

• What’s in the Box

• Installing the Battery

• Low Battery Indicator

• Turning Your Phone On/Off

• Charging the Battery

• Jitterbug Service Passwords

• Getting Help

• Contacting Customer Service

• Jitterbug Operator Assistance

For more information or to see the latest products, services and updates to our How-To Guide, visit us online at www.myjitterbug.com (This feature will be available in early 2007).

How to Use this Guide

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What’s in the Box?

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This How-To Guide is divided into eight sections that describe the features of your Dial phone and how to use them in a few simple steps.

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We recommend that you read the entire guide and keep it handy for easy reference.

You can also skip directly to the section you’re looking for by using the Table of

Contents on page 1, the red side tabs or the Index on page 67.

We’ve included illustrations, images and the symbols below to highlight useful information.

NOTE

As we add new features and accessories, we will update this How-To Guide on our Web site at

www.myjitterbug.com (This feature will be available

in early 2007). Click on the How-To Guide button.

TIP

The Jitterbug package you received includes everything you need to get started:

For more information, visit www.myjitterbug.com (This feature will be available in early 2007) or call us at 1-800-733-6632.

Thank you for choosing Jitterbug!

1. Jitterbug Dial Cell Phone

2. Rechargeable Battery

3. AC Charger (to charge your battery)

4. How-To Guide

5. Quick Start Guide (not shown)

Installing the Battery

Turning Your Phone On/Off

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To insert the battery:

1. Slide the rounded end of

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the battery into the back of your phone, lining up the gold contacts on the battery with the gold contacts inside

Back Side

the phone.

2. Press the top end of the battery down until it snaps into place.

To remove the battery:

1. If the phone is on, turn it off by opening

the phone and holding down the button for two seconds until the Jitterbug tune plays.

2. Slide the battery release latch (1) on the back of the phone toward the top end of the phone and hold.

Back Side

To turn the power on:

1. Open the phone.

2. Press the button in the upper right

corner until the screen lights up.

The "Jitterbug" logo will appear on

NOTE

the screen before your phone is ready use. If a connection isn’t possible, you'll see "No Service" on the screen.

3. When you hear a dial tone, your phone is ready to use.

If you are not able to place a call,

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go to another phone and call us at

1-800-733-6632 so we can help you.

To turn the power off:

3. Lift the battery (2) up and

away from the phone, top end first, or simply turn your phone over. The battery will drop out.

1. Open the phone.

2. Press and hold the button until the

Jitterbug tune plays. Your power is off.

Charging the Battery

TIP

ALERT

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Low Battery Indicator

To use the AC Power Charger:

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1. Plug the large end of the charger into a standard wall outlet (120/220 VAC).

2. Plug the smaller end into the bottom end of your phone. You’ll see a “Charging” message in the display window.

3. When the battery is fully charged, you’ll see a “Completed” message in the

display window.

Jitterbug accessories are designed

ALERT

to maximize the battery's life. Using other accessories could damage your phone and may void your warranty.

Our phones don’t display a “low battery” icon. Instead, reminders appear on the screen with the following messages:

“Charge Battery” will appear when you

have used about 50% of your battery.

“Battery Very Low” will appear when

you have about ten minutes of calling left.

“Battery Critical” will appear when you

have two minutes of calling left. The message will appear every ten seconds until you connect your phone to a charger.

If you use your phone without charging the battery, it will turn itself off.

You must fully charge your battery before using your phone for the first time. Failure to do so may damage your battery.

Jitterbug Service Passwords

TIP

NOTE

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Getting Help

As a Jitterbug customer, you have

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unlimited access to your voicemail and all personal account information.

To protect your privacy, we’ll ask you to set up your own passwords to use when you want to gain access to this information.

When choosing a password, you’ll be asked to create a security question. Only you should know the answer. Example: What was the name of my first pet?

To learn more about setting up your passwords, visit www.myjitterbug.com (This feature will be available in early 2007), or call us at 1-800-733-6632.

Visit www.myjitterbug.com (This feature will be available early in 2007), to do any of the following:

• Access your account information

• Update your phone list

• Change your phone options

• See and pay your bill

• Buy accessories

• Shop for the latest Jitterbug phones

• Learn about new Jitterbug services

The Jitterbug SmartCharger™ allows others to help you manage your phone. Learn more about this and other Jitterbug accessories at our Web site.

Contacting Customer Service

NOTE

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Jitterbug Operator Assistance

Use any of these ways to contact us:

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• Sign on to your account at

www.myjitterbug.com (This feature will

be available in early 2007), where you can e-mail us.

• Call us toll-free at 1-800-733-6632.

• Write to us at:

GreatCall Customer Service P.O. Box 187 Solana Beach, CA 92075

Jitterbug Operators are available 24 hours a day, seven days a week to:

• Place calls to anyone on your Phone List, which is on file at the operator center

• Look up a residential, business or government number

• Connect you to any number in the U.S. or Canada

• Update your Phone List

• Connect you with Customer Service

To call a Jitterbug Operator:

1. Press the “O” button, then press

the button.

The operator will greet you by name and ask how to assist you.

A surcharge for operator assistance may apply. Check your service agreement.

Dial Features

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This section describes the Basic Features of your Jitterbug™ Dial phone and how to use them.

Topics Covered

• List of Key Features

• Accessories

• Closed View (Front and Back)

• Open View of Your Phone

• Your Display Screen

• Your Phone Settings

- Adjust Ringer Volume

- Speakerphone

- Emergency Callback

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The first cellular phone weighed 40 ounces. Your Jitterbug Dial weighs only 4.5 ounces.

For more information or to see the latest products, services and updates to our How-To Guide, visit us online at www.myjitterbug.com (This feature will be available in early 2007).

Key Features

Your Jitterbug Dial phone was designed to be easy to use, comfortable and reliable.

Here are some of the key features:

• Buttons , , are easy to use

• Soft ear cushion reduces outside

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noise so sound is loud and clear.

• Screen text is easy to read.

• Backlit buttons are easy to see.

• Scrolling button takes you through your Phone List.

At your request, we personalize your Jitterbug phone before we ship it, so it’s ready to use right out of the box.

Your Jitterbug phone comes with:

- Emergency call back service, if you ever need it.

To modify any of the above features, please call the Jitterbug operator who can assist you 24 hours a day.

Plus: You’ll have easy access to additional services that also can be

turned on or off at your request:

- Voice Dialing – Just say the name or number you want called, and you will be connected right away.

- Phone List Updating – Select simple or advanced ways to change and save numbers.

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- Preset Phone List – Up to 50 of the numbers you call most often already stored on your phone.

- Call History – An easy way to review

your last ten incoming, outgoing and missed calls.

- A Jitterbug operator who answers you by

name and is ready to assist you at any time (per minute surcharge may apply).

- A built-in How-To-Guide so you can quicky learn how your phone works.

- Voicemail – Makes it easy to

retrieve any missed messages (service fees and airtime may apply).

Jitterbug Dial Phone

Accessories

To order any of these accessories,

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visit www.jitterbug.com or call us at 1-800-733-6632.

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Standard Battery AC Power Charger

Jitterbug SmartCharger

Car Power Charger

Leather Carrying

Case

Hands-free Car Kit

Closed View of Your Phone (Front)

1. Internal Antenna

SECTION 2

3. Volume Button

2. Display Window

6. Light Alert

1. Internal Antenna—Connects with the cellular network so you can use your phone.

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2. Display Window—Shows time, day and date (when your phone is on). Indicates when you have an incoming call or message.

3. Volume Button—Adjusts the ringer or the voice volume during a call. (To silence the ringer during an incoming call, tap the volume button.)

4. Accessory Connector—Links accessories to your phone.

5. Power Connector—Connects the AC Power Charger to your phone.

6. Light Alert—Surrounds the Volume button and:

• Lights briefly when charging begins and

steadily when charging is complete.

• Flashes to indicate an incoming call

or message.

4. Accessory Connector

5. Power Connector

• Lights when you turn on the phone.

• Flashes when the phone needs charging.

Closed View of Your Phone (Back)

1. Battery

SECTION 2

3. Lanyard Connector

2. Battery Latch

1. Battery—Delivers power to make your phone function.

2. Battery Latch—Slides to open and remove the battery.

3. Lanyard Connector—Makes it easy to attach a hand-strap to carry your phone.

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Open View of Your Phone

1. Speaker

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2. Display Screen

3. Up/Back

4. Yes Button

5. Down/More

11. Softcell Ear Pad

10. Power Button

9. No Button

1. Speaker—Lets you hear the caller and projects sounds, such as ring tones and alerts.

2. Display Screen—Shows all the information you need to operate your phone.

3. Up/Back Arrow Button—Shows the previous screen on your Phone List or Call History list.

4. Yes Button—Responds to questions or commands on the screen, such as “Call?”

5 . Down/More Arrow Button—Shows the next screen on your Phone List or Call History list.

6. Accessory Connector—Plugs accessories into your phone, such as your Hands-Free Car Kit.

7. Power Connector—Connects the AC Power Charger and your Car Power Charger to your phone.

8. Microphone—Used during phone calls to pick up the sound of your voice.

9. No Button—Rejects questions or commands on the screen, such as “Call?.” Pressing also moves you to the next feature on your phone.

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6. Accessory Connector

7. Power Connector

8. Microphone

10. Power Button—Turns your phone on and off.

11. Softcell Ear Pad—Fits comfortably around your ear

while reducing unwanted noise.

Your Display Screen

NOTE

Here is the type of information that can appear on your screen.

Call History(01/10)

back

Outgoing

Dr Jones

214-555-1793

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Show Details?

1. Feature Area—Identifies the feature you are using.

2. Additional Entries—Shows additional screens either before or after the screen you are on.

- “Back” means there are screens before the one you’re viewing.

- “More” means there are additional screens ahead. Use the Up/Down arrow

buttons to see other screens.

3. Display Area—Shows your Phone List, phone call status and received messages in adjustable type size (shorter messages appear in larger type).

4. Command Area—Displays questions or commands you can choose or bypass by pressing or .

Remember to read the Command

TIP

Area line and respond by using the

or buttons.

Your Phone Settings

When you turn your phone on and it connects to the cellular service, it is ready for calls.

You can place and receive calls only when your phone is on.

By logging onto www.myjitterbug.com (This feature will be available in early 2007), or by calling Customer Service or the Jitterbug operator, you can turn the following settings on or off:

Voice Dial

• Voice Dial

• Call History

Voice Dial?

• Built-In How-To Guide

• Change Your Ringtone (ringer sound)

Yes to Use

If, for example, you turn on Voice Dial, that’s the first feature you will see when you open your phone.

Your phone can store up to 20 ringtones. You can add or delete ringtones at www.jitterbug.com any time. (Additional fees and airtime may apply.)

SECTION 2

To adjust the ringer volume:

1. Be sure the phone is open and on.

2. Press the Up/Down volume button

on the outside of the phone below the display window. Press each time you want to advance to the next choice.

These choices will appear on the screen:

- Ringer Volume Ring Max

SECTION 2

- Ringer Volume High

- Ringer Volume Med

- Ringer Volume Low

- Ringer Volume Silent

The Volume button is on the cover

NOTE

of your phone just below the display window.

Speakerphone

Use the Speakerphone setting to conduct a call without holding the phone to your ear (and allow others to participate in your phone call).

You must be on a call to use this

NOTE

setting.

SECTION 2

3. When you’re satisfied with the setting, release the volume button.

Your Jitterbug may ring and vibrate to alert you to incoming calls. The

TIP

ringer and keypad can be silenced by pressing the volume button Down until "Silent" appears on the screen. Your Jitterbug will now only vibrate to alert you to incoming calls (This can come in handy at a movie, a library, or any other location where a ringer may be a distraction.)

To adjust the ear piece volume:

When you’re on a call, press the Volume button up or down repeatedly until the sound you hear is comfortable for you.

To use Speakerphone:

1. When you have made or

answered a call, you will see a

Connected to

310-555-1234

"Connected to…” message on the screen, as shown.

Hang up?

No to Hang up

2. Press the Volume button Up repeatedly until you see "Press Yes for SPKR Phone," as shown.

3. Press the button.

To exit Speakerphone:

Speaker Phone

Press Yes

for SPKR

Phone

Yes No

While you're on a call, press the volume button Down to turn this feature off.

NOTE

FAC T

NOTE

Your phone automatically exits the Speakerphone setting when you end a call.

You will know that you are in the Emergency Callback setting when you open your phone and see a popup screen with “Emergency Callback” notification.

Emergency Callback

When you dial 9-1-1 for an emergency, your phone is automatically set to Emergency Callback for about 30 minutes.

SECTION 2

While your phone is in this setting, you cannot make other calls.

To make an emergency call:

1. Dial the numbers 9-1-1. "Calling Emergency"

appears on the screen.

2. When the 911 operator answers, "Connected to

Connected to

Emergency

911

Emergency" appears on the screen, as shown.

No to Hang up

To end your emergency call:

1. If the “No to Hang up” command is

showing at the bottom of the screen, press .

To exit this setting:

You must remove your battery to exit the emergency callback setting. See page 8 for information about removing a battery.

Why do I have an Emergency Callback setting?

If you dial 9-1-1, your mobile phone line is kept free so that the 911 operator can call you back or stay on the line with you.

If you mistakenly call 9-1-1, end the call as soon as possible by pressing

to Hang up or close your phone.

SECTION 2

2. Your Emergency Callback setting is now active. To reconnect to the 911 operator, press the button.

Every day in the U.S., more than 200,000 wireless calls are made to 911.

The Basics

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This section explains how to use your phone’s Calling and Answering features.

Topics Covered

• Answering a Call

• Ending a Call

• Ignoring a Call

• Placing a Call

- Dialing Manually

- Calling the Jitterbug Operator Non-Phone List Numbers

•

• Phone List Numbers

More than 196 million Americans subscribe to a wireless service.

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For more information or to see the latest products, services and updates to our How-To Guide, visit us online at www.myjitterbug.com (This feature will be available in early 2007).

Answering a Call

When you receive a call, your phone will ring or vibrate, depending on its ring volume setting.

• A phone number or name appears in the display window, as shown.

Call from

817-555-2872

To answer a call if the phone is closed:

If your phone is open:

Calling from

• A phone number or name appears if the caller’s name

Amy

909-555-2334

and number are stored on your Phone List.

• If the caller can’t be identified, you

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will see any of these messages:

Call from unavailable number

Call from restricted number

No number

Answer?

To answer a call if the phone is open:

1. Press the button.

2. A "Connected To..."

message will appear on the

Connected to

Betty

909-555-2334

screen. The caller's voice can be heard through the earpiece.

No to Hang Up

If your phone is closed:

• The volume button on the front of

your phone flashes.

1. Open the phone. The ring tone will stop.

2. A "Connected to..." message

Connected to

310-555-1234

will appear on the screen. The caller's voice can be heard.

Hang up?

Ending a Call

1. During calls, the “No to Hang Up” command appears

at the bottom of the screen.

2. To end a call, press the

Connected to

Amy

909-555-2334

button or close the phone.

No to Hang Up

Ignoring a Call

When the phone is closed:

Do nothing; the call will be sent automatically to your Voicemail if you enabled this service at www.myjitterbug.com (This feature will be available in early 2007).

If Voicemail is not active, callers will get a message that you are not available.

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Turn the ringer off by opening the

NOTE

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phone and pressing the volume button until "Silent" appears on the screen. Your phone will vibrate to alert you to incoming calls.

When the phone is open:

You can send a caller directly to your Voicemail by pressing the button when you see “Answer?” at the bottom of the screen. This will also give an unavailable

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message if you do not have voicemail.

1. Dial the number using your keypad.

2. Press the button when you see "Call?" at the bottom of your screen.

3. If you make a mistake while dialing,

press the key for each incorrect number until you’ve deleted the error.

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A dial tone means that service is available. If it’s not, you’ll see

“No Service.”

Your phone continues to ring until:

* You answer the call. * The calling party ends the call. * The call is sent to Voicemail.

Placing a Call

Dialing Manually:

You can dial a call from any screen on your phone.

Calling the Jitterbug Operator:

Ask a Jitterbug operator to connect you to anyone on your Phone List, or to any number in the U.S. or Canada.

1. Press the “O” button.

2. Press the button when you see “Call?” at the bottom of the screen. “Calling Operator” will appear.

+ 48 hidden pages

Samsung SPH-A120ZWADYN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual