Samsung SNB-5004 User Manual

NETWORK CAMERA

User Manual

SNB-5003/SNB-5004 SND-5083/SND-5084

Network Camera

User Manual

Trademark

The name of thi s product is the reg istered tradema rk of Samsung Techwin C o., Ltd. Other trad emarks mention ed in this manual are th e registered trad emark of their resp ective company.

Restriction

Samsung Techwi n Co., Ltd shall reser ve the copyrigh t of this document. U nder no circumst ances, this docu ment shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.

Disclaimer

Samsung Techwi n makes the best to ver ify the integri ty and correct ness of the conten ts in this document , but no formal guar antee shall be provi ded. Use of this do cument and the subse quent results sha ll be entirely on the u ser’s own responsib ility. Samsung Techwi n reserves the ri ght to change the con tents of this docum ent without prio r notice.

Design and specifications are subject to change without prior notice.

The defau lt password c an be exposed to a h acking thread s o it is recommen ded to change th e password

after in stalling the pr oduct. Note that t he security a nd other relat ed issues caus ed by the unchan ged password s hall be respon sible for the use r.

is the regist ered logo of Samsun g Techwin Co., Ltd.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for

long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

● OVERVIEW

English _3

overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

4_ overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

● OVERVIEW

English _5

overview

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near

heating equipment or heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product.

User’s Manual is a guidance book for how to use the products.

The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and

human caused by not following the instruction

 Please read this manual for the safety before using of goods and keep it in

the safe place.

6_ overview

CONTENTS

OVERVIEW

INSTALLATION &

CONNECTION

NETWORK CONNECTION

AND SETUP

3 Important Safety Instructions 9 Product Features 10 Recommended PC Specifications 10

Recommended Micro SD/SDHC/ SDXC Memory Card Specifications

11 What’s Included 13 At a Glance (SNB-5003) 16 At a Glance (SNB-5004) 19 At a Glance (SND-5083) 22 At a Glance (SND-5084)

25 Mounting the Lens

(SNB-5003/SNB-5004)

Installation (SND-5083/SND-5084)

30 Inserting/Removing a Micro SD

Memory Card

32 Memory Card Information

(Not Included)

33 Connecting with other Device

40 Connecting the Camera Directly

to Local Area Networking

41 Connecting the Camera Directly

to a DHCP Based DSL/Cable Modem

42 Connecting the Camera Directly

to a PPPoE Modem

43 Connecting the Camera to a

Broadband Router with the PPPoE/Cable Modem

44 Buttons used in IP Installer 45 Static IP Setup 49 Dynamic IP Setup

Port Range Forward (Port Mapping)

Setup

52 Connecting to the Camera from a

Shared Local PC

52 Connecting to the Camera from a

Remote PC via the Internet

● OVERVIEW

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overview

WEB VIEWER

SETUP SCREEN

APPENDIX

125

53 Connecting to the Camera 55 Login 56 Installing Silverlight Runtime 59 Installing STW WebViewer Plugin 61 Using the Live Screen 64 Playing the recorded video

70 Setup 70 Video & Audio Setup 91 Network Setup 102 Event Setup 118 System Setup

125 Specification 130 Product Overview 133 Troubleshooting 135 Open Source Announcement

8_ overview

PRODUCT FEATURES

• HD Video Quality

• Multi-Streaming

This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.

• Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.

• Alarm

If an event occurs, the event-related video will be transferred to the FTP/email specified by the user or saved to the Micro SD memory, or the event signal will be sent to the Alarm Out port.

• Tampering Detection

Detects tempering attempts on video monitoring.

• Motion Detection

Detects motion from the camera’s video input.

• Intelligent Video Analysis

Analyzes video to detect logical events of specified conditions from the camera’s video input.

• Face Detection

Detects faces from the camera’s video input.

• Audio Detection

Detects sound louder than a certain level specified by user.

• Auto Detection of Disconnected Network

Detects network disconnection before triggering an event.

• ONVIF Compliance

This product supports ONVIF Profile-S. For more information, refer to www.onvif.org.

● OVERVIEW

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overview

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel Core 2 Duo 2.4 GHz or higher (for using 1280x1024 30 fps)

Intel Core i7 2.8 GHz or higher (for using 1280x1024 60 fps)

Web Plug-in is optimized to SSE 4.1 Instruction Set.

• Operating System : Windows XP, VISTA, 7, 8, Mac OS X 10.7

• Resolution : 1280X1024 pixels or higher (32 bit color)

• RAM : 2GB or higher

• Web Browser : Microsoft Internet Explorer (Ver. 10, 9, 8, 7), Mozilla Firefox (Ver. 19, 18,

17, 16, 15, 14, 13, 12, 11, 10, 9), Google Chrome (Ver. 25, 24, 23, 22, 21, 20, 19, 18, 17,

16, 15), Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 Only), 5.1.7)

Windows 8 is supported only in the Desktop mode.

Neither a beta test version unlike the version released in the company website nor the developer version will

be supported.

For IPv6 connection, Window 7 or higher is recommended.

For Mac OS X, only the Safari browser is supported.

• Video Memory : 256MB or higher

If the driver of the video graphic adapter is not installed properly or is not the latest version, the

video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be

deteriorated depending on the system.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• 4GB ~ 64GB

• For your camera, we recommend you use a memory card from the following

manufacturers:

Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

• For the framerate below 30 fps, it is recommended to use the specification memory card

of Class 6 or higher.

• For the framerate over 31 fps, it is recommended to use the specification memory card of

Class 10 UHS or higher.

10_ overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.

Appearance Item Name

Quantity

Description Model Name

● OVERVIEW

Camera

Instruction book, Installer S/W CD,

CMS S/W DVD

Quick Guide

(Optional)

Warranty card

(Optional)

Cable for the testing

monitor

Used to test the camera

connection to a portable display

device

SNB-5003 or SNB-5004 or SND-5083 or

SND-5084

SNB-5003/ SNB-5004/ SND-5083/

SND-5084

SNB-5003/ SNB-5004/ SND-5083/

SND-5084

SNB-5003/ SNB-5004/ SND-5083/

SND-5084

SNB-5003/ SNB-5004/ SND-5083/

SND-5084

English _11

overview

Appearance Item Name

C Mount Adapter 1

Automatic Iris Lens

Connector

6-position Terminal Block 1 Used for alarm in/out terminals

Power Terminal Block 1 Plugged in the power plug

Alarm Cable 1 Useful for alarm connection

Screw 2

Template

CS/C Lens

Quantity

Options (not included)

Description Model Name

Used to install the C Mount

camera lens

Useful for camera lens

Useful for installation on the

ceiling, wall, etc.

Product installation guide

Optional lens to be inserted in

installation

a camera

SNB-5003/

SNB-5004

SNB-5003/

SNB-5004

SNB-5003/

SNB-5004

SND-5083/

SND-5084

SND-5083/

SND-5084

SND-5083/

SND-5084

SND-5083/

SND-5084

SNB-5003/

SNB-5004

12_ overview

Indoor Buried Housing

Housing for installing indoor

buried type cameras

SND-5083/

SND-5084

AT A GLANCE (SNB-5003)

Front Side

Item Description

Used to fix the camera on a mounting bracket.

The screw size : It is the specification for the screws used to fasten the

Mounting Bracket

Screw Hole

Auto Iris Lens

(Optional)

Auto Iris Lens

Connector

camera to the support. 1/4" - 20 UNC

L : 4.5mm±0.2mm (ISO Standard) or 0.197" (ASA Standard)

Installed on the lens adaptor.

Used to supply power and output signal to control the iris of the lens.

● OVERVIEW

Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied

ethanol.

Mounting Bracket is not included.

For more information to use mounting bracket, refer to the product’s documentation.

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overview

Rear Side

a b

i h

Item Description

Micro SD Memory

Card Compartment

Audio terminal

Reset Button

Lightning protective

grounding port

Compartment for the Micro SD memory card.

AUDIO OUT Used to connect to speakers.

AUDIO IN Used to connect to a microphone.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that

DHCP can be enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Used to discharge the lightning current safely outside in order to protect the camera.

14_ overview

Item Description

Power Port Used to plug the power cable.

Network Port Used to connect the PoE or Ethernet cable for network connection.

ALARM IN

ALARM OUT Used to connect the alarm output signal.

Alarm I/O Port

Test Monitor Out

SD, Power Indicators

RS-485 port only supports direct connection with pan/tilt driver and external connections of the

RS-485 controller is not supported.

GND Used for earth-grounding.

RS-485+ RS-485 Data line

RS-485- RS-485 Data line

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

POWER

Used to connect the alarm input sensor or external day/ night sensor.

ON : A memory card is inserted and operates normally.

Flashing : Failed to record, insufficient space, or inserted

abnormally.

OFF : Camera is off, camera is restarting, memory card is

not in place, or when record is off.

ON : While the power is on

OFF : If the power is off

● OVERVIEW

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overview

AT A GLANCE (SNB-5004)

Front Side

Item Description

Used to fix the camera on a mounting bracket.

The screw size : It is the specification for the screws used to fasten the

Mounting Bracket

Screw Hole

Auto Iris Lens

(Optional)

Auto Iris Lens

Connector

camera to the support. 1/4" - 20 UNC

L : 4.5mm±0.2mm (ISO Standard) or 0.197" (ASA Standard)

Installed on the lens adaptor.

Used to supply power and output signal to control the iris of the lens.

16_ overview

Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied ethanol.

Mounting Bracket is not included. For more information to use mounting bracket, refer to the product’s documentation.

Rear Side

a b

● OVERVIEW

j i

Item Description

Micro SD Memory

Card Compartment

Audio terminal

Reset Button

Focus Adjustment

Button

Compartment for the Micro SD memory card.

AUDIO OUT Used to connect to speakers.

AUDIO IN Used to connect to a microphone.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that

The button adjusts the focus of image automatically.

c d

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overview

Item Description

Lightning protective

grounding port

Power Port Used to plug the power cable.

Network Port Used to connect the PoE or Ethernet cable for network connection.

Alarm I/O Port

Test Monitor Out

SD, Power Indicators

Used to discharge the lightning current safely outside in order to protect the camera.

ALARM IN

ALARM OUT Used to connect the alarm output signal.

GND Used for earth-grounding.

RS-485+ RS-485 Data line

RS-485- RS-485 Data line

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

POWER

Used to connect the alarm input sensor or external day/ night sensor.

ON : A memory card is inserted and operates normally.

Flashing : Failed to record, insufficient space, or inserted

abnormally.

OFF : Camera is off, camera is restarting, memory card is

not in place, or when record is off.

ON : While the power is on

OFF : If the power is off

18_ overview

RS-485 port only supports direct connection with pan/tilt driver and external connections of the RS-485 controller is not supported.

AT A GLANCE (SND-5083)

Appearance

Item Description

Dome cover

Case cover used to protect the lens and the main unit.

● OVERVIEW

Camera Case

Housing part that covers the camera body.

English _19

overview

Components

g h

20_ overview

OUT

AUDIO

jk li

Item Description

Internal Cover It is a cover to protect the main body.

Lens

Focus Adjusting

Lever

Zoom Adjusting

Lever

Reset Button

Test Monitor Out

Alarm I/O Port

Power Port Used to plug the power cable.

Micro SD Memory

Card Compartment

Lens for the camera.

Turn it left and right to adjust the lens focus and rotate it clockwise to fix it.

It can be used to adjust or fix the lens zoom.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

ALARM IN

ALARM OUT Used to connect the alarm output signal.

GND Used for earth-grounding.

Compartment for the Micro SD memory card.

Used to connect the alarm input sensor or external day/ night sensor.

● OVERVIEW

Audio Out Jack Used to connect to speakers.

Audio In Jack Used to connect to a microphone.

Network Port Used to connect the PoE or Ethernet cable for network connection.

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overview

AT A GLANCE (SND-5084)

Appearance

Item Description

Dome cover

Case cover used to protect the lens and the main unit.

Camera Case

22_ overview

Housing part that covers the camera body.

Components

● OVERVIEW

d e

f g

OUT

AUDIO

ij kh

English _23

overview

Item Description

Internal Cover It is a cover to protect the main body.

Lens

Zoom/Focus Control

Button

Reset Button

Test Monitor Out

Alarm I/O Port

Power Port Used to plug the power cable.

Micro SD Memory

Card Compartment

Audio Out Jack Used to connect to speakers.

Lens for the camera.

T Zoom in (Tele)

W Zoom out (Wide)

N Focusing on a near object (Near)

F Focusing on a far object (Far)

Focus Control Press this button for automatic focus control.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

ALARM IN

ALARM OUT Used to connect the alarm output signal.

GND Used for earth-grounding.

Compartment for the Micro SD memory card.

Used to connect the alarm input sensor or external day/ night sensor.

Audio In Jack Used to connect to a microphone.

Network Port Used to connect the PoE or Ethernet cable for network connection.

24_ overview

installation & connection

MOUNTING THE LENS (SNB-5003/SNB-5004)

Disconnect the power before proceeding.

The C lens and CS lens are not included in the product package.

It is recommended that megapixel lens are use on this camera to optimise performance.

Mounting the CS lens on a camera

Turn the CS lens clockwise to attach it.

CS Lens

Mounting the C lens on a camera

Turn the C mount adapter included in the product package clockwise and turn the C lens clockwise.

● INSTALLATION & CONNECTION

C Lens

English _25

installation & connection

Connecting the Auto Iris Lens connector

Plug the iris connector of the lens in the camera connecting groove.

Focusing

Select a target to film, turn the zoom lever of the lens to adjust the magnification and then focus the lens so that target is clearly displayed.

After focusing with the zoom lever of the lens, press the [FOCUS] button on the rear of the camera

to adjust the lens even more clearly. (It is applicable only to the SNB-5004 model.)

26_ installation & connection

INSTALLATION (SND-5083/SND-5084)

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

Disassembling

1. Use one hand to hold the camera’s bottom part

and turn the cover counterclockwise with another hand to separate it.

2. Lift up the inner cover to separate it.

● INSTALLATION & CONNECTION

English _27

installation & connection

Installation

1. Attach the installation template to the

selected area and punch 3 holes as shown in the figure.

2. Use the 2 supplied screws to fix the camera

to the 2 punched holes.

Set the <FRONT TOP> mark imprinted on the

camera to face the direction of camera monitoring.

3. Connect the camera internal terminal with the

corresponding cable.

Refer to “Adjusting the monitoring direction for the camera” to adjust the lens in a desired

direction. (page 29)

5. Fasten the dome case (dome cover + camera

case) to the main body as shown in the figure.

Pay attention to the direction for assembly.

3. GND

2. ALARM IN

1. ALARM OUT

VIDEO

1 2 3

RESET

DC 12V

TOP

FRONT

28_ installation & connection

Adjusting the monitoring direction for the camera (SND-5083/ SND-5084)

Pan

3. GND

2. ALARM IN

1. ALARM OUT

VIDEO

1 2 3

RESET

DC 12V

TOP

FRONT

● INSTALLATION & CONNECTION

Tilt

Lens rotation

`Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling. Where, rotating the camera unit to the left or right is called Pan, adjusting the tilt is called Tilt, and turning the lens on its axis is called Rotation.

- The effective range of pan is a total of 354 degrees.

- The effective range of rotation is a total of 355 degrees.

- The effective range of tilt is a total of 67 degrees.

The image can be covered up by the camera case depending on the angle.

Do not forcefully turn the focus/zoom lens after the dome case is disassembled.

Otherwise, it may cause an incorrect focus due to a motor failure.

`Methods of adjustment

1. After installing the camera, adjust the panning angle in consideration of the

monitoring direction.

2. Set the horizontal angle so that the image is not reversed.

`In case of the SND-5083 model, rotate the lens using the rib around the lens unit.

In case of the SND-5084 model, rotate the lens with the cover on the rear of the lens unit.

3. Adjust the tilt angle so that the camera faces toward the monitoring object.

English _29

installation & connection

AUDIO

OUT

INSERTING/REMOVING A MICRO SD MEMORY CARD

Disconnect the power cable from the camera before inserting the Micro SD memory card.

Do not insert the Micro SD memory card while it’s upside down by force.

Otherwise, it may damage the Micro SD memory card.

Inserting a Micro SD Memory Card

Push the Micro SD memory card in the direction of the arrow shown in the diagram.

<SNB-5003/SNB-5004>

OUT

AUDIO

30_ installation & connection

<SND-5083/SND-5084>

+ 130 hidden pages