Samsung SNB-5001, SNB-7001 User Manual

NETWORK CAMERA

User Manual

SNB-5001/SNB-7001

Network Camera

User Manual

2012 Samsung Techwi n Co., Ltd. All r ights res erved.

Trad em ark

The name of thi s product is the reg istered tradema rk of Samsung Techwin C o., Ltd. Other trad emarks mention ed in this manual are t he registered trad emark of their res pective compan y.

Restriction

Samsung Techwi n Co., Ltd shall reser ve the copyrigh t of this document. U nder no circumst ances, this docu ment shall be reproduc ed, distribute d or changed, par tially or wholly, wit hout formal auth orization of Sa msung Techwin.

Disclaimer

Samsung Techwi n makes the best to ve rify the integr ity and correc tness of the conte nts in this documen t, but no formal guar antee shall be provi ded. Use of this do cument and the subs equent results sh all be entirely on the u ser’s own responsib ility. Samsung Techwi n reserves the ri ght to change the con tents of this docu ment without pri or notice.

Design an d specificat ions are subjec t to change wit hout prior not ice.

The defau lt password c an be exposed to a h acking threa d so it is recommen ded to change th e password

after in stalling the p roduct. Note that t he security a nd other relat ed issues caus ed by the unchan ged password s hall be respon sible for the user.

is the regist ered logo of Samsun g Techwin Co., Ltd.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for

long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

● OVERVIEW

English _3

overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

4_ overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The BNC Out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes. If you keep the BNC cable connected, a risk of lightening may cause damage or malfunction to the product.

Please use the input power with just one camera and other devices must not be connected.

● OVERVIEW

English _5

overview

Please read the following recommend safety precautions carefully.

Do not place this apparatus on an uneven surface. Do not install on a surface where it is exposed to direct sunlight, near

heating equipment or heavy cold area. Do not place this apparatus near conductive material. Do not attempt to service this apparatus yourself. Do not place a glass of water on the product. Do not install near any magnetic sources. Do not block any ventilation openings. Do not place heavy items on the product.

User’s Manual is a guidance book for how to use the products.

The meaning of the symbols are shown below.

Reference : In case of providing information for helping of product’s usages Notice : If there’s any possibility to occur any damages for the goods and

human caused by not following the instruction



Please read this manual for the safety before using of goods and keep it in the safe place.

6_ overview

CONTENTS

OVERVIEW

INSTALLATION &

CONNECTION

NETWORK CONNECTION

AND SETUP

3 Important Safety Instructions 9 Product Features 9 Recomended PC Specifications 10 What’s Included 11 At a Glance

14 Mounting the Lens 16 Connecting with other Device

19 Connecting the Camera Directly

to Local Area Networking

20 Connecting the Camera Directly

to a DHCP Based DSL/Cable Modem

21 Connecting the Camera Directly

to a PPPoE Modem

22 Connecting the Camera to a

Broadband Router with the PPPoE/Cable Modem

23 Buttons used in IP Installer 24 Static IP Setup 28 Dynamic IP Setup 29 Port Range Forward (Port

Mapping) Setup

31 Connecting to the Camera from a

Shared Local PC

31 Connecting to the Camera from a

Remote PC via the Internet

● OVERVIEW

English _7

overview

WEB VIEWER

SETUP SCREEN

APPENDIX

32 Connecting to the Camera 33 Login 34 Installing STW WebViewer Plugin 35 Using the Live Screen

37 Setup

37 Video Setup

47 Network Setup 55 Event Setup 62 System Setup

68 Specification 73 Product Overview 74 Troubleshooting 75 Open Source Announcement 76 License 79 GPL/LGPL Software License

8_ overview

PRODUCT FEATURES

• Multi-Streaming

This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.

• Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.

• Alarm

If an event occurs, the event-related video will be transferred to the email specified by the user.

• Video Motion Detection

Detects a motion from the video before triggering an event.

• Screen change detection feature

If the monitoring is interrupted in any way, the camera will trigger the event alarm.

• ONVIF Compliance

This product supports ONVIF.

For more information, refer to www.onvif.org.

or FTP server

RECOMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM)2 2.4 GHz or higher

• Operating System : Windows XP, VISTA, 7, Mac OS

• Resolution : 1280X1024 pixels or higher

• RAM : 2GB or higher

• Web Browser : Internet Explorer

Neither a beta test version unlike the version released in the company website nor the developer version will



be supported.

It is recommended to connect to IPv6 in Windows 7.



• Video Memory : 256MB or higher

or later

(32 bit color)

7 or later, Firefox 9 or later, Chrome 15 or later, Safari 5.1

● OVERVIEW

If the driver of the video graphic adapter is not installed properly or is not the latest version, the



video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be



deteriorated depending on the system.

English _9

overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.

Appearance Item Name Quantity Description

Camera 1

Instruction book,

Installer S/W CD,

CMS S/W DVD

Quick Guide (Optional) 1

10_ overview

Cable for the testing monitor 1

Alarm Cable 1 Used to connect to Alarm input

C Mount Adapter 1 Used to install the C Mount camera lens

Lens Options (not included)

CS/C Lens Optional lens to be inserted in a camera

Used to test the camera connection to a

portable display device

AT A GLANCE

Front Side

 b c

Item Description

Mounting Bracket



Screw Hole

Auto Iris Lens

Connector



Used to fix the camera on a mounting bracket.

The screw size : use this screw to fix the mounting bracket.



1/4" - 20UNC (20THREAD/1") L : 4.5mm±0.2mm (ISO Standard), or 0.197" (ASA Standard)

Used to supply power and output signal to control the iris of the lens.

● OVERVIEW

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overview

Item Description

FBL Lever

Auto Iris Lens



(Optional)

Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied



ethanol.

Mounting Bracket is not included.



For more information to use mounting bracket, refer to the product’s documentation.

Adjust the FBL (Flange-Back Length) value according to the lens.

Installed on the lens adaptor.

12_ overview

Rear Side

 b c

NETWORK

ALARM

ACT LINK

RESET

VIDEO

 

Item Description

Network Port Used to connect a PoE or LAN cable.



Lightning protective

grounding port

Power Port Used to plug the power cable.

Alarm Input Port Used to connect the alarm input signal.



Video Out Port Analog video output port. (for installation)



Reset Button



Used to discharge the lightning current safely outside in order to protect the camera.

Resets the camera settings to the default. Press and hold for about 5 seconds to reboot the system.

J If you reset the camera, the network settings will be adjusted so that

DHCP can be enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

● OVERVIEW

DC12V

English _13

installation & connection

MOUNTING THE LENS

Disconnect the power before proceeding.

The C lens and CS lens are not included in the product package.



Mounting the lens onto the C/CS mount camera

1. Fit the lens into the mounting screw hole and turn it clockwise. Tighten the screw.

Then, it rotates in SLIP mode.

2. Turn it clockwise until it contacts on the stopper and stops.

3. As you can turn it counter clockwise from the stop point to rotate it in Slip mode,

adjust the angle to your preference within the range.

4. Connect the lens cable to the camera connector.

C/CS Lens

14_ installation & connection

5. Use the focus lever and zoom lever to fit the zoom factor and focus. Then, fix the

lens with the camera.

Using a lens with hood

The round hood is mounted on the camera lens, which is designed to prevent flare/ghost/ light spreading. If it is installed improperly, it may cause shading on the screen. Install the hood so that the wider side is placed vertically; and the narrower side is put horizontally.

● INSTALLATION & CONNECTION

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installation & connection

CONNECTING WITH OTHER DEVICE

NETWORK

ALARM

ACT LINK

Ethernet

The BNC Out terminal of the product is provided for easier installation, and is not recommended



for monitoring purposes. If you keep the BNC cable connected, a risk of lightening may cause damage or malfunction to the product.

VIDEO

DC12V

Power

Monitor

(for installation)

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Power Supply

Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.

If both PoE and DC12V are applied simultaneously, the product will be supplied with power from



PoE.

You can also use a router featuring PoE (Power over Ethernet) to supply power to the camera.

Use PoE (Power over Ethernet) that is compliant with the IEEE802.3af protocols.

It is advisable to use only one power source from PoE and DC12V.

16_ installation & connection

Be careful not to reverse the polarity when you connect the power cable.



Please connect the power adapter when the installation is completed.

As shown in the table below, you may encounter a voltage-sag depending on the wire length. If

you use an excessively long wire for camera connection, the camera may not work properly.

Electrical Resistance of Copper Wire at [20°C (68°F)]

Copper Wire Gauge (AWG) #24(0.22mm2) #22(0.33mm2) #20(0.52mm2) #18(0.83mm2)

Resistance (Ω/m) 0.078 0.050 0.030 0.018

Drop Voltage (V/m) 0.028 0.018 0.011 0.006

Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30

Alarm input Wiring Diagram

● INSTALLATION & CONNECTION

ALARM IN

GND

(5mA sink)

English _17

installation & connection

To connect to the alarm input port

Connect the alarm cable to the ALARM IN port in the rear panel.

NETWORK

ALARM

RESET

VIDEO

DC12V

Alarm Input Sensor Port

GND

ACT LINK

Port Description Port Description

ALARM IN

(

)

(

)

SENSOR

GND port for the sensor

To connect the external sensor

Connect one strand of each signal line (2-strand) of the sensors to the [ALARM IN] port, and connect the other strand to the [GND] port.

18_ installation & connection

network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.

2. Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

●

NETWORK CONNECTION AND SETUP

Camera

Local PC

A remote PC in an external Internet out of the LAN network may not be able to connect to the



camera installed in the intranet if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator.

By factory default, the IP address will be assigned from the DHCP server automatically. If there is



no DHCP server available, the IP address will be set to 192.168.1.100. To change the IP address, use the IP Installer. For further details on IP Installer use, refer to “Static IP Setup”. (Page

Firewall

External Remote PC

DDNS Server (Data Center, KOREA)

24)

English _19

network connection and setup

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

DSL/Cable Modem

Camera

1. Use the cross LAN cable to connect the network cable directly to your PC.

2. Run the IP Installer and change the IP address of the camera so that you can use

the web browser on your desktop to connect to the Internet.

3. Use the Internet browser to connect to the camera.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Network] – [Interface], and set the network type to [DHCP].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For registering the DDNS settings, refer to “Registering with DDNS”. (page 49)



For configuring the DDNS settings, refer to “DDNS”. (page 48)



For setting the network type, refer to “Interface”. (page 47)



INTERNET

DDNS Server

(Data Center, KOREA)

External Remote PC

20_ network connection and setup

CONNECTING THE CAMERA DIRECTLY TO A PPPoE MODEM

PPPoE Modem

Camera

1. Use the cross LAN cable to connect the network cable directly to your PC.

2. Run the IP Installer and change the IP address of the camera so that you can use

the web browser on your desktop to connect to the Internet.

3. Use the Internet browser to connect to the camera.

4. Move to [Setup] page.

5. Move to [Network] – [DDNS] and configure the DDNS settings.

6. Move to [Network] – [Interface], and set the network type to [PPPoE].

7. Connect the camera, which was removed from your PC, directly to the modem.

8. Restart the camera.

For registering the DDNS settings, refer to “Registering with DDNS”. (page 49)



For configuring the DDNS settings, refer to “DDNS”. (page 48)



For setting the network type, refer to “Interface”. (page 47)



INTERNET

DDNS Server

(Data Center, KOREA)

External Remote PC

●

NETWORK CONNECTION AND SETUP

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network connection and setup

CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/CABLE MODEM

This is for a small network environment such as homes, SOHO and ordinary shops.

Camera

PPPoE or

Broadband

Cable Modem

Camera

Local PC

Router

Configuring the network settings of the local PC connected to a Broadband Router

Configuring the network settings of the local PC connected to a Broadband Router, follow the instructions below.

• Select : <Network Neighborhood>  <Properties>  <Local Area Connection> <Properties>  <General>  <Internet Protocol (TCP/IP)>  <Properties> 



<Obtain an IP address automatically> or <Use the following IP address>.

• Follow the instructions below if you select <Use the following IP address>:

ex1) If the address (LAN IP) of the Broadband Router is 192.168.1.1

IP address : 192.168.1.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.1.1

ex2) If the address (LAN IP) of the Broadband Router is 192.168.0.1

IP address : 192.168.0.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.0.1

ex3) If the address (LAN IP) of the Broadband Router is 192.168.xxx.1

IP address : 192.168.xxx.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.xxx.1

For the address of the Broadband Router, refer to the product’s documentation.



Refer to the “Port Range Forward (Port Mapping) Setup” section of the Broadband Router’s



documentation. (Page

22_ network connection and setup

29)

INTERNET

PPPoE or

Cable Modem

DDNS Server (Data Center, KOREA)

External Remote PC

BUTTONS USED IN IP INSTALLER

 b c    

     m

Item Description

Device Name



Alias This function is not currently implemented.

Mode

MAC(Ethernet)



Address

IP Address



Protocol



Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.

Displays either connection status.

Ethernet address for the connected camera. Click the column to sort the list by Ethernet address. However, search will be stopped if clicked during the search.

IP address. Click the column to sort the list by IP address. However, search will be stopped if clicked during the search.

Network setting for the camera. The factory default is “IPv4”. Cameras with the IPv6 setting will be displayed “IPv6”.

<Static>, <Dynamic> or <PPPoE> for the current network

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NETWORK CONNECTION AND SETUP

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network connection and setup

Item Description

URL



IPv4 Scans for cameras with the IPv4 setting.



IPv6





Auto Set The IP Installer automatically configures the network settings.



Manual Set You should configure the network settings manually.



Exit Exits the IP Installer program.

For the IP installer, use only the installer version provided in the installation CD or use the latest one if



available. You can download the latest version from the Samsung web site (www.

STATIC IP SETUP

Manual Network Setup

Run <IP Installer_vX.XX.exe> to display the camera search list. At the initial startup, both [Auto Set] and [Manual Set] will be grayed out.

For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not



support this function.

1. Select a camera in the search list.

Find the MAC (Ethernet) address labeled on the rear of the camera. Both the [Auto Set] and [Manual Set] buttons will be activated.

2. Click [Manual Set].

The Manual Setting dialog appears. The default values of <IP Address>, <Subnet Mask>, <Gateway>, <HTTP Port> and <VNP Port> of the camera will be displayed.

DDNS URL address enabling access from the external Internet. However, this will be replaced with the <IP Address> of the camera if DDNS registration has failed.

Scans for cameras with the IPv6 setting. Activated in an IPv6 compliant environment.

Scans for cameras that are currently connected to the network. However, this button will be grayed out if neither IPv4 nor IPv6 is checked.

samsungcctv.com).

24_ network connection and setup

3. In the <Address> pane, provide the

necessary information.

• MAC (Ethernet) Address : The MAC

(Ethernet) address of the applicable camera will be set automatically so you don't need to input it manually.

You can configure the static IP settings



only if the DHCP checkbox is unchecked.

If not using a Broadband Router

For setting <IP Address>, <Subnet Mask>, and <Gateway>, contact your network administrator.

4. In the <Port> pane, provide necessary

information.

• HTTP Port : Used to access the

camera using the Internet browser, defaulted to 80. Use the spin button to change the HTTP Port value.

• VNP Port : Used to control the video

signal transfer, defaulted to 4520.

5. Enter the password. This is the login password for the “admin” user who accesses the camera. The default password is “4321”.

The default password can be exposed to a hacking thread so it is recommended to change the



password after installing the product. Note that the security and other related issues caused by the unchanged password shall be responsible for the user.

If you want to change the password, refer to “Administrator Password Change” of the user



setup. (page 63)

6. Click [OK]. Manual network setup will be completed.

●

NETWORK CONNECTION AND SETUP

English _25

network connection and setup

If using a Broadband Router

• IP Address : Enter an address falling in

the IP range provided by the Broadband Router. ex) 192.168.1.2~254,

192.168.0.2~254,

192.168.XXX.2~254

• Subnet Mask : The <Subnet Mask>

of the Broadband Router will be the <Subnet Mask> of the camera.

• Gateway : The <Local IP Address> of the Broadband Router will be the <Gateway> of the camera.

The settings may differ depending on the connected Broadband Router model.



For more information, refer to the user manual of the applicable router.

Refer to the “Port Range Forward (Port Mapping) Setup” section of the Broadband Router’s



documentation. (Page

If the Broadband Router has more than one camera connected

Configure the IP related settings and the Port related settings distinctly with each other.

ex)

29)

Category Camera #1 Camera #2

IP related settings

Port related settings

If the <HTTP Port> is set other than 80, you must provide the <Port> number in the address bar



of the Internet browser before you can access the camera. ex) http://IP address : HTTP Port

26_ network connection and setup

IP Address Subnet Mask Gateway

HTTP Port VNP Port

http://192.168.1.100:8080

192.168.1.100

255.255.255.0

192.168.1.1

8080 4520

192.168.1.101

255.255.255.0

192.168.1.1

8081 4521

Auto Network Setup

Run <IP Installer_vX.XX.exe> to display the camera search list. At the initial startup, both [Auto Set] and [Manual Set] will be grayed out.

For cameras found with the IPv6 setting, these buttons will be grayed out as the cameras do not



support this function.

1. Select a camera in the search list.

Find the MAC (Ethernet) address labeled on the rear of the camera. Both the [Auto Set] and [Manual Set] buttons will be activated.

2. Click [Auto Set].

The Auto Setting dialog appears. The <IP Address>, <Subnet Mask>, and <Gateway> will be set automatically.

3. Enter the password.

This is the login password for the “admin” user who accesses the camera. The default password is “4321”.

The default password can be exposed to



a hacking thread so it is recommended to change the password after installing the product. Note that the security and other related issues caused by the unchanged password shall be responsible for the user.

If you want to change the password, refer to



“Administrator Password Change” of the user setup. (page 63)

4. Click [OK].

Auto network setup will be completed.

●

NETWORK CONNECTION AND SETUP

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network connection and setup

DYNAMIC IP SETUP

Dynamic IP Environment Setup

• Example of the Dynamic IP environment

- If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server

- If connecting the camera directly to modem using the DHCP protocols

- If IPs are assigned by the internal DHCP server via the LAN

Checking the Dynamic IP

1. Run the IP Installer on the user’s local

machine to display cameras allocated with <Dynamic IP> addresses in the list.

2. Select a camera in the list, and click [Manual Set] to check the <Dynamic IP> of the camera. If you uncheck <DHCP>, you can change IP to <Static>.

28_ network connection and setup

+ 64 hidden pages