The device and some accessories (sold separately) contain magnets. The American
Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency
(UK) both warn that magnets can affect the operation of implanted pacemakers,
cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively,
“Medical Device”) within the range of 15 cm (6 inches). If you are a user of any of
these Medical Devices, DO NOT USE THIS DEVICE AND SOME ACCESSORIES (SOLD
SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.
•
Do not store your device and some accessories (sold separately) near magnetic fields.
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight,
the camera image sensor may be damaged. A damaged image sensor is irreparable
and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to remove
the dust or foreign materials with a sharp object, the device may be damaged and its
appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Do not cover the light sensor area with accessories, such as stickers or a cover. Doing
so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction in
humid conditions or when exposed to water.
9
Getting started
Hard keys
KeyFunction
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
Side key
Side key +
Volume Down key
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
want.
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
Soft buttons
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer
to Navigation bar (soft buttons) for more information.
Back button
10
Getting started
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Wired charging
Connect the USB cable to the USB power adaptor and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger from the
device.
Quick charging
Launch the
and then activate the feature you want.
•
Fast charging
Adaptive fast charging.
You can charge the battery more quickly while the device or its screen is turned off.
Settings
: To use the fast charging feature, use a battery charger that supports
app, tap
Battery and device care
→
Battery
→
More battery settings
Charging other devices
Use the USB cable to charge another mobile device with your device’s battery.
Connect your device and the other device using your device’s USB cable. A USB connector
may be needed depending on the other device.
When charging starts, the battery charging icon will appear on the other device’s screen.
The app selection pop-up window that appears on your device is for data transfer. Do
not select an app from the pop-up window.
,
11
Getting started
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage to
your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged if
you use Micro USB cable.
•
If you charge the device while the multipurpose jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device.
12
Getting started
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
•
When using a charger, it is recommended to use an approved charger that
guarantees the charging performance.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a
slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may
not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should
not affect the device’s lifespan or performance. If the battery gets hotter than usual,
the charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
13
Getting started
2143
SIM or USIM card (nano-SIM card) (Mobile network
enabled models)
Insert the SIM or USIM card provided by the mobile telephone service provider.
Some services that require a network connection may not be available depending on
the service provider.
Installing the SIM or USIM card
<Underside>
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing upwards
and gently press the SIM or USIM card into the tray to secure it.
14
Getting started
2143
4 Insert the tray back into the tray slot.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
•
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the
tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place a memory card on the tray with the gold-coloured contacts facing downwards and
gently press the memory card into the tray to secure it.
15
Getting started
4 Insert the tray back into the tray slot.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
•
When you remove the tray from the device, the mobile data connection will be
disabled. (Mobile network enabled models)
•
If the card is not fixed firmly into the tray, the memory card may leave or fall out of
the tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it. If
your device cannot format or recognise the memory card, contact the memory card
manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
1 Launch the
2 Swipe to the left to view the
Settings
app and tap
SD card
Battery and device care
page.
→
Storage
.
3 Tap
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from the
misuse of external storage devices.
→
Unmount
.
16
Getting started
Side key
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
1 Launch the
2 Swipe to the left to view the
3 Tap
→
Before formatting the memory card, remember to make backup copies of all important
data stored in the memory card. The manufacturer’s warranty does not cover loss of
data resulting from user actions.
Settings
Format
app and tap
.
Battery and device care
SD card
page.
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where the
use of wireless devices is restricted, such as aeroplanes and hospitals.
Volume Down key
→
Storage
.
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
17
Getting started
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap
.
2 Tap
Power off
To restart the device, tap
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
Press and hold
.
app, tap
.
Restart
Advanced features
.
→
Side key
, and then tap
Power off menu
under
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
18
Apps and features
Introduction
Use apps and various features of the device.
This chapter is a common manual for apps and features provided by Samsung
devices.
Depending on the model, some content may differ, or descriptions of apps or features
not available on your device may be included.
19
Apps and features
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com.
1 Launch the
Alternatively, launch the
accounts
2 Sign in to your Samsung account. If you do not have a Samsung account, tap
account
Settings
→
Add account
.
app and tap
Settings
→
Samsung account
Samsung account
app and tap
Accounts and backup
.
.
→
Manage
Create
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Find ID
or
Forgot password?
on the
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will also
be removed from your device.
1 Launch the
Settings
app and tap
Accounts and backup
→
Manage accounts
.
2 Tap
3 Tap
Samsung account
Sign out
, enter your Samsung account password, and then tap OK.
→
My profile
and tap
Sign out
at the bottom of the screen.
20
Apps and features
Understanding the screen
Controlling the touchscreen
Tapping
Tap the screen.
Dragging
Tap and hold an
item and drag
it to the target
position.
Swiping
Swipe upwards,
downwards, to
the left, or to the
right.
Tapping and
holding
Tap and hold
the screen for
approximately
2 seconds.
Double-tapping
Double-tap the
screen.
Spreading and
pinching
Spread two
fingers apart
or pinch on the
screen.
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen, which are
outside of the touch input area.
21
Apps and features
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
ButtonFunction
Recents
Home
Back
•
Tap to open the list of recent apps.
•
Tap to return to the Home screen.
•
Tap and hold to launch the
•
Tap to return to the previous screen.
Google Assistant
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the
Navigation type
More options
Settings
and select an option you want.
app, tap
. The navigation bar will be hidden and the gesture hints will appear. Tap
Display
→
Navigation bar
, and then tap
app.
Swipe gestures
under
Swipe from bottomSwipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the
to deactivate it.
22
Gesture hint
switch
Apps and features
Home screenApps screen
Finder
Favourite apps
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
Show Apps screen button on Home screen
added at the bottom of the Home screen.
Settings
switch to activate it. The Apps button will be
Apps button
, and then tap the
23
Apps and features
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpaper and style
screen.
•
Widgets
information and convenient access on your Home screen. Select a widget and tap
The widget will be added on the Home screen.
•
Settings
: Widgets are small apps that launch specific app functions to provide
: Configure settings for the Home screen, such as the screen layout.
: Change the wallpaper settings for the Home screen and the locked
Add
.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the Home
screen. On the Home screen, tap and hold an empty area, and then tap
→
screen layout
You can now access all your apps by swiping to the left on the Home screen.
Home screen only
→
Apply
.
Settings
→
Home
24
Apps and features
Launching Finder
Search for content on the device quickly.
1 On the Apps screen, tap
downwards, and then tap
Search
.
. Alternatively, open the notification panel, swipe
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap
on the keyboard, you can search for more content.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Add to Home
. A shortcut to the app will be added on the Home screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
folder name.
•
Adding more apps
Tap
on the folder. Tick the apps to add and tap
Done
Folder name
. You can also add an app by
and enter a
dragging it to the folder.
25
Apps and features
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Taskbar
The taskbar appears at the bottom of screen while using an app. The favourite apps from the
bottom of the Home screen, recently used apps, and the all apps button will be displayed on
the taskbar. You can switch apps quickly by selecting the app you want from the taskbar.
You can also run multiple apps at the same time. While using an app, tap and hold the app
you want from the taskbar, drag it upwards, and then drop it wherever you want.
All apps button
Taskbar
Favourite apps
If you do not want to use the taskbar, launch the
tap the
Taskbar
switch to deactivate it.
Settings
Recently used apps
app, tap
Display
, and then
26
Apps and features
Edge panel handle
Edge panel
You can quickly access your favourite apps and features from the Edge panels.
Drag the Edge panel handle towards the centre of the screen.
If the Edge panel handle is not visible, launch the
Edge panels
switch to activate it.
Lock screen
Settings
app, tap
Display
, and then tap the
Edge panel
Edge panel
settings
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.
Changing the screen lock method
To change the screen lock method, launch the
, and then select a method.
type
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
→
Screen lock
Settings
app,
Lock screen
tap
method, and then tap the
→
Secure lock settings
, unlock the screen using the preset screen lock
Auto factory reset
27
switch to activate it.
Apps and features
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
IconMeaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
/
/
HSPA+ network connected
LTE network connected
5G network connected
LTE network connected in LTE network that includes the 5G network
Wi-Fi connected
Bluetooth feature activated
S Pen connected/disconnected
S Pen battery power level
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
/
Mute mode / Vibration mode
28
Apps and features
Quick setting buttons
IconMeaning
Flight mode activated
Error occurred or caution required
/
•
The status bar may not appear at the top of the screen in some apps. To display the
Battery charging / Battery power level
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
•
The indicator icons may appear differently depending on the service provider or
model.
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details
and perform various actions.
Launch Settings.
Clear all notifications.
Access the notification
settings.
29
Apps and features
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons. To add more buttons, tap
Control connected nearby
devices and SmartThings
devices and scenes.
.
Control media on your device
and connected nearby
devices.
Quick setting buttons
Adjust the brightness of the
display.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
Edit buttons
, tap and hold a button, and then drag it to
→
another location.
Controlling media playback
Take control of music or video playback easily using the Media feature.
1 Open the notification panel, swipe downwards, and then tap
Media output
.
2 Tap the icons on the controller to control the playback.
Controlling nearby devices
Launch quickly and take control of nearby connected devices and frequently used
SmartThings devices and scenes on the notification panel.
1 Open the notification panel, swipe downwards, and then tap
Nearby connected devices and SmartThings devices and scenes will appear.
2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it.
Device control
.
30
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