Samsung SMW2018 User Manual

User Manual

SM-W2018

English (CHN). 11/2017. Rev.1.0

www.samsung.com/cn

Table of Contents

Basics

4 Read me first

5 Device overheating situations and

solutions

8 Device layout and functions

12 Battery

17 SIM or USIM card (nano-SIM card)

21 Memory card (microSD card)

24 Turning the device on and off

26 Initial setup

28 Samsung account

29 Transferring data from your previous

device

33 Understanding the screen

42 Notification panel

44 Entering text

Apps and features

47 Installing or uninstalling apps

49 Bixby

65 Phone

70 Contacts

74 Messages

76 Internet

78 Email

79 Camera

97 Gallery

101 Always On Display

101 Multi window

105 Smart Manager

108 Samsung Pay

112 Samsung Members

113 Samsung Notes

114 Calendar

115 Samsung Health

121 Music

122 Video

123 Voice Recorder

124 My Files

125 Clock

127 Calculator

127 Samsung Data Store

129 Dual Messenger

130 Samsung Connect

134 Sharing content

2

Table of Contents

Settings

135 Introduction

135 Connections

136 WLAN

138 Bluetooth

140 NFC and payment

142 Mobile Hotspot and Tethering

143 SIM card manager

144 More connection settings

146 Sounds and vibration

147 Notifications

148 Display

149 Blue light filter

149 Changing the screen mode or

adjusting the display colour

Appendix

179 Troubleshooting

184 Service provider apps

185 Notices

151 Screensaver

151 Wallpapers and themes

152 Premium watch

152 Advanced features

154 Apps

154 Lock screen and security

155 Face recognition

157 Fingerprint recognition

162 Iris recognition

168 Smart Lock

169 Secure Folder

173 Accounts

174 Accessibility

175 General management

177 Software update

178 User manual

178 About phone

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.

•

Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.

•

You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.

•

If you have questions about an app provided with the device, contact a Samsung Service
Centre. For user-installed apps, contact service providers.

•

Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the

About phone

tap

•

Do not modify the device’s operating system or install an operating system from
an unofficial source to avoid device malfunctions, data corruption or loss, or
incompatibility. Violations of the above regulation will void your warranty.

→

Status

.

Settings

app and

4

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging, the
device may feel hotter to the touch. This does not affect the device’s lifespan or performance
and is in the device’s normal range of operation. If the battery becomes too hot, the charger
may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging is only available on supported models.

5

Basics

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead

•

When you are roaming

6

Basics

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when
not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.

7

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating
mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.

•

Never use a damaged charger or battery.

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

8

Basics

Front camera

Device layout

Internal touchscreen

Proximity/Light sensor

Speaker

SIM card / Memory card tray

Confirm key

Iris recognition LED

Alphanumeric keys

Multipurpose jack (USB Type-C) /

Recents key

Home key

Dial key

Delete key

Pause key

Loud speaker

Headset jack

Navigation key

Iris recognition camera

Back key

SIM/USIM card switch key

Lock key

Power key

Silent mode key

Microphone

9

Basics

Back key

Recents key

Home key

External touchscreen

Fingerprint recognition sensor

Rear camera

Flash

Heart rate sensor

MST antenna

Wireless charging coil

NFC antenna

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while

GPS antenna

Volume key

Bixby key

Main antenna

using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.

10

Basics

Keys

Key Function

•

Press and hold to turn the device on or off.

Power

Recents

Home

Back

SIM/USIM card
switch

Navigation

Confirm

Dial

•

Press to end a call.

•

Press to return to the Home screen.

•

Press to open the list of recent apps.

•

Press to return to the Home screen.

•

Press and hold to launch a preset app.

•

Press to return to the previous screen.

•

Press to switch between SIM and USIM cards.

•

Press and hold to access the card management setting.

•

Press to scroll through options.

•

Press to select the highlighted option or confirm an input.

•

Press to make or answer a call.

•

Press to view the history of incoming and outgoing calls.

Delete

Alphanumeric

Pause

Silent mode

•

Press in a text field to delete a preceding character.

•

Press to enter characters, numbers, and symbols.

•

Press and hold the 1 key on the Home screen to access
voicemails.

•

Press and hold the 8 key on the Home screen or on the
keypad to call the “XinXiTianXia” 400 VIP Call Centre.

•

Press and hold to display the app shortcuts panel.

•

Press and hold on the keypad to enter a pause.

•

Press in a text field to open the symbols panel.

•

Press and hold on the Home screen to switch to silent
mode.

•

Press in a text field to switch between text input modes.

11

Basics

Key Function

Volume

Bixby

Lock

•

Press to adjust the device volume.

•

Press to open Bixby Home. Refer to Bixby for more
information.

•

Press to turn on or lock the screen.

•

Press and hold to turn off the device.

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended
periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

Connect the USB cable to the USB power adaptor.

1

12

Basics

Plug the USB cable into the device’s multipurpose jack.

2

Plug the USB power adaptor into an electric socket.

3

After fully charging, disconnect the charger from the device. Then, unplug the charger

4

from the electric socket.

Charging with a Micro USB cable

Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a
Micro USB cable into your device’s multipurpose jack. Doing so may damage the device.

The Micro USB connector is used for charging the battery and connecting to a
computer via the Micro USB cable.

Micro USB Connector

Micro USB Cable

13

Basics

Charging other devices

Use the USB connector (USB Type-C) to charge another mobile device with your device’s
battery.

Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your
device and the other device via the other device’s USB cable.

When charging starts, the battery charging icon will appear on the other device’s screen.

Your device The other

device

USB Connector

(USB Type-C)

The other device's

USB cable

The app selection pop-up window that appears on your device is for data transfer. Do
not select an app from the pop-up window.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the smart manager feature.

•

When you are not using the device, switch to sleep mode by pressing the Lock key.

•

Activate power saving mode.

14

Basics

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the
battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

15

Basics

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).

Charging the battery

Place the centre of the device’s back on the centre of the wireless charger.

1

The estimated charging time will appear on the screen. The actual charging time may
vary depending on the charging conditions.

After fully charging, disconnect the device from the wireless charger.

2

Precautions for wireless charging

•

Do not place the device on the wireless charger with a credit card or radio­frequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover.

•

Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.

The device may not charge properly or may overheat, or the device and the cards
may be damaged.

•

If you use the wireless charger in areas with weak network signals, you may lose
network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.

16

Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

You can insert two SIM or USIM cards so you can have two phone numbers or service
providers for a single device. In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.

17

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

Place the SIM or USIM card on the tray with the gold-coloured contacts facing

3

downwards. Place the primary SIM or USIM card on the tray 1 (

1 ) and the secondary SIM

or USIM card on the tray 2 (

The phone cannot support two CDMA cards at the same time.

Gently press the SIM or USIM card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

2 ).

Tray 1

Tray 2

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

18

Basics

Correct card installation

Nano-SIM card

Nano-SIM card

Nano-SIM card

microSD card

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

Removing the SIM or USIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Pull out the tray gently from the tray slot.

2

Remove the SIM or USIM card.

3

Insert the tray back into the tray slot.

4

19

Basics

Using dual SIM or USIM cards

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.

Activating SIM or USIM cards

Launch the
card and tap the switch to activate it.

Settings

If both cards are activated, you can receive calls and messages on each card. However,
if you are on a call using one card, the other card cannot be used to receive new calls.
These situations apply to voice and video calls.

app and tap

Connections

Customising SIM or USIM cards

Launch the
USIM card to access the following options:

•

Icon

•

Name

•

Network mode

Settings

: Change the icon of the SIM or USIM card.

: Change the display name of the SIM or USIM card.

app, tap

: Select a network type to use with the SIM or USIM card.

Connections

→

Setting preferred SIM or USIM cards

→

SIM card manager

SIM card manager

. Select a SIM or USIM

, and then select a SIM or

When two cards are activated, you can assign voice calls, messaging, data services, and NFC
payment services to specific cards.

Launch the
preferences for your cards in

Settings

app, tap

Connections

PREFERRED SIM CARD

→

SIM card manager

, and then set the feature

.

20

Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory
appears in the

My Files

→

SD card

folder.

21

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

When you remove the tray from the device, the mobile data connection will be
disabled.

22

Basics

Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

3

Tray 1

Tray 2

Gently press the memory card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the

→

SD card

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Pull out the tray gently from the tray slot.

2

Remove the memory card.

3

Settings

→

UNMOUNT

app and tap

.

General management

→

Storage

→ →

Storage settings

Insert the tray back into the tray slot.

4

Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.

23

Basics

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.

Launch the

→

SD card

Settings

→

Format

Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.

app and tap

.

General management

→

Storage

→ →

Storage settings

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.

To turn off the device, press and hold the Power key or the Lock key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

24

Basics

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.

Activating emergency mode

To activate emergency mode, press and hold the Power key or the Lock key, and then tap

Emergency mode

•

Emergency calls cannot be made if a SIM/UIM card is not installed, your device
cannot connect to a network, or no network is available.

•

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

.

Deactivating emergency mode

To deactivate emergency mode, tap →
hold the Power key or the Lock key, and then tap

Disable Emergency mode

Emergency mode

. Alternatively, press and

.

25

Basics

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.

•

The initial setup procedures may vary depending on the device’s software and the
service provider.

•

To set up your device, you must insert a SIM or USIM card.

Turn on the device.

1

Select your preferred device language and select

2

START

.

Select a language.

Select a Wi-Fi network and connect to it.

3

If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.

Follow the on-screen instructions to proceed the initial setup.

4

26

Basics

Sign in to your Samsung account. You can enjoy Samsung services and keep your data

5

up to date and secure across all of your devices. Refer to Samsung account for more
information.

Follow the on-screen instructions to proceed the initial setup.

6

Set a screen lock method to protect your device. You can protect your personal

7

information by preventing others from accessing your device. To set the screen lock
method later, tap

Get your content from a previous device. Refer to Transferring data from your previous

8

device for more information.

Follow the on-screen instructions to proceed the initial setup.

9

Select features you want to use and complete the initial setup.

10

The Home screen will appear.

No, thank you

.

27

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the

and tap

Accounts

→

Accounts

→

Samsung account

→

Help

.

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

Launch the

1

Tap

2
3

Samsung account

Follow the on-screen instructions to complete creating your account.

Registering an existing Samsung account

Settings

app and tap

→

CREATE ACCOUNT

Accounts

→

Accounts

.

→

Add account

.

Settings

app

If you already have a Samsung account, register it to the device.

Launch the

1

Tap

2

Samsung account

Settings

app and tap

→

SIGN IN

Accounts

.

28

→

Accounts

→

Add account

.

Basics

Enter your email address and password, and then tap

3

If you forget your account information, tap
account information when you enter the required information.

Read and agree to the terms and conditions and tap

4

Tap

5

DONE

to finish registering your Samsung account.

Forgotten ID or password?

SIGN IN

AGREE

.

You can find your

.

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.

Launch the

1

Tap

2

Samsung account

Settings

app and tap

and tap the account to remove.

Accounts

→

Accounts

.

Tap →

3

Tap OK, enter your Samsung account password, and then tap

4

Remove account

→

REMOVE ACCOUNT

.

REMOVE ACCOUNT

.

Transferring data from your previous device

You can transfer content, such as images, contacts, and messages, from your previous device
wirelessly or through a USB connector (USB Type-C) via Smart Switch.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/cn/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.

Smart Switch

Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the

Settings

from

app and tap

Galaxy Apps

Accounts

.

→

Smart Switch

. If you do not have the app, download it

29

Basics

Transferring data using a USB connector (USB Type-C)

You can connect your previous device to your device with the USB connector (USB Type-C)
and a USB cable to easily and quickly transfer data.

Plug the USB connector (USB Type-C) into the multipurpose jack of your device.

1

Connect your device and the previous device using the previous device’s USB cable.

2

Your devicePrevious device

USB Connector
(USB Type-C)

The previous device's
USB cable

When the app selection pop-up window appears, tap

3

In the previous device, tap

4

If you do not have the app, download it from

Your device will recognise the previous device and a list of data you can transfer will
appear.

Follow the on-screen instructions to transfer data from the previous device.

5

Do not disconnect the USB cable or USB connector (USB Type-C) from the device

ALLOW

.

Galaxy Apps

Smart Switch

.

→

RECEIVE

.

when you are transferring files. Doing so may cause data loss or device damage.

Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery power is
low, data transfer may be interrupted.

30

Basics

Transferring data wirelessly via Wi-Fi Direct

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On the previous device, launch Smart Switch.

1

If you do not have the app, download it from

On your device, launch the

2

Place the devices near each other.

3

On the previous device, tap

4

On your device, tap

5

Follow the on-screen instructions to transfer data from your previous device.

6

WIRELESS

Settings

WIRELESS

→

app and tap

RECEIVE

→

Galaxy Apps

Accounts

SEND

→

CONNECT

and select the previous device type.

.

→

Smart Switch

.

.

31

Basics

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/cn/smartswitch. Back up data from your
previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/cn/smartswitch to download Smart Switch.

1

On the computer, launch Smart Switch.

2

If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.

Connect your previous device to the computer using the device’s USB cable.

3

On the computer, follow the on-screen instructions to back up data from the device.

4

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

5

On the computer, follow the on-screen instructions to transfer data to your device.

6

Viewing imported data

You can view the imported data on the same app from your previous device.

If your new device does not have the same apps to view or play the imported data, the data
will be saved to a similar app. For example, if you import memos and your device does not
have the Memo app, you can view the memos in the

32

Samsung Notes

app.

Basics

Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately 2 seconds.

33

Basics

Dragging

Tap and hold an item and drag it to the target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or to the right.

34

Basics

Spreading and pinching

Spread two fingers apart or pinch on the screen.

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, all apps, and more.

To view other panels, swipe to the left or right.

A widget

Bixby Home indicator. View your

customised content.

Screen indicators

Favourite apps

35

Basics

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen, tap and hold an app, and then drag it over another app.

1

Drop the app when a folder frame appears around the apps.

2

A new folder containing the selected apps will be created. Tap
enter a folder name.

•

Adding more apps

Tap

ADD APPS

by dragging it to the folder.

on the folder. Tick the apps to add and tap

Enter folder name

ADD

. You can also add an app

and

•

Moving apps from a folder

Tap and hold an app to drag it to a new location.

•

Deleting a folder

When you move every app from a folder, the folder will be deleted. Tap and hold an app
to drag it to a new location.

36

Basics

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.

•

Adding panels: Swipe to the left, and then tap .

•

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

•

Deleting panels: Tap on the panel.

•

Wallpapers and themes

•

Widgets

information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.

•

Home screen settings

Home screen and more.

: Widgets are small apps that launch specific app functions to provide

: Change the device’s wallpaper, theme, or icons.

: Change the size of the grid to display more or fewer items on the

37

Basics

Using the separate Apps screen

You can set to use separate Apps screen. The Apps screen will display icons for all apps,
including newly installed apps. The Home screen will display shortcuts to apps and widgets.

On the Home screen, tap and hold an empty area, and then tap

Home screen layout

→

Home and Apps screens

→

APPLY

Home screen settings

.

→

To open the Apps screen, swipe upwards or downwards on the Home screen. To return to
the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the
Home key or the Back key.

Home screen Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area and tap

→

Apps button

→

Show Apps button

→

APPLY

. The Apps button will be added at the

Home screen settings

bottom of the Home screen.

Apps button

38

Basics

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.

The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.

Icon Meaning

No signal

/

/

/

/

Signal strength

Roaming (outside of normal service area)

Preferred SIM or USIM card for calls

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

LTE network connected (LTE-enabled models)

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

39

Basics

Lock screen

Pressing the Lock key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Lock key to turn on the screen.

Locked screen

Changing the screen lock method

To change the screen lock method, launch the

Screen lock type

When you set a pattern, PIN, password, face, fingerprint, or iris for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.

•

Swipe

•

Pattern

•

PIN

: Swipe in any direction on the screen to unlock it.

: Enter a PIN with at least four numbers to unlock the screen.

, and then select a method.

: Draw a pattern with four or more dots to unlock the screen.

Settings

app, tap

Lock screen and security

→

40

Basics

•

Password

the screen.

•

None

•

Face

information.

•

Fingerprints

recognition for more information.

•

Iris

: Register your irises to unlock the screen. Refer to Iris recognition for more

information.

You can set your device to perform a factory data reset if you enter the unlock code

: Enter a password with at least four characters, numbers, or symbols to unlock

: Do not set a screen lock method.

: Register your face to unlock the screen. Refer to Face recognition for more

: Register your fingerprints to unlock the screen. Refer to Fingerprint

incorrectly several times in a row and reach the attempt limit. Launch the
app, tap

factory reset

Lock screen and security

switch to activate it.

→

Secure lock settings

, and then tap the

Settings

Auto

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.

Capturing a screenshot

Use the following methods to capture a screenshot. Captured screenshots will be saved in

Gallery

•

•

.

Key capture: Press and hold the Volume Down key and the Power key simultaneously.

Quick setting button capture: Open the notification panel, swipe downwards on the
notification panel, and then tap

Capture screen

.

It is not possible to capture a screenshot while using some apps and features.

41

Basics

After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:

•

Bixby Vision

•

Scroll capture

: Recognise content using Bixby Vision and search for relevant information.

: Capture the current content and the hidden content on an elongated
page, such as a webpage. When you tap
scroll down and more content will be captured.

•

Draw

•

Crop

•

Share

: Write or draw on the screenshot.

: Crop a portion from the screenshot. The cropped area will be saved in

: Share the screenshot with others.

If the options are not visible on the captured screen, launch the

Advanced features

, and then tap the

Scroll capture

Smart capture

, the screen will automatically

Gallery

Settings

switch to activate it.

app, tap

.

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

42

Basics

Launch Settings.

You can use the following functions on the notification panel.

Quick setting buttons

View the notification details and

perform various actions.

Access the notification settings.

SIM and USIM card feature
preferences. Tap to access the
SIM card manager.

Clear all notifications.

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.

To rearrange buttons, tap

→

Button order

, tap and hold a button, and then drag it to

another location.

43

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and
more.

Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.

Additional keyboard functions

Enter symbols.

Enter numbers.

Hide the keyboard.
Delete a preceding character.

Break to the next line.

Change the input language.

Enter a space.

Changing the input language

Tap the input language key to switch between the input languages. Tap →

→

and types

MANAGE INPUT LANGUAGES

, and then select the languages to use.

Changing the keyboard layout

→

Tap

Languages and types

, select a language, and then select a keyboard layout to use.

Languages

On

Pinyin 3 x 4 keyboard

the corresponding key repeatedly until the desired character appears.

, a key has three or four characters. To enter a character, tap

44

Basics

Additional keyboard functions

•

: Add an item from the clipboard.

•

•

•

•

•

•

•

•

•

•

→

PY. QWERTY

→

PINYIN 3 x 4

corresponding key repeatedly until the desired character appears.

→

SHUANGPIN

→

Chinese input options

→

STROKE

you are unsure about which stroke to enter.

→

HALF-SCREEN HANDWRITING

handwriting mode.

→

WUBI

: Enter text by voice.

: Enter emoticons.

: Open the text editing panel.

: Change the keyboard for one-handed operation.

: Switch to wubi mode.

: Switch to qwerty pinyin mode.

: Switch to 3x4 pinyin mode. To enter a character, tap the

: Switch to shuangpin mode. To view the character input map, tap

→

ShuangPin keyboard

: Switch to stroke mode. Tap stroke keys to enter a character. Tap when

or

FULL-SCREEN HANDWRITING

.

: Switch to

•

: Change the keyboard settings.

45

Basics

Copying and pasting

Tap and hold over text.

1

Drag or to select the desired text, or tap

2

Tap

3
4

Copy

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

To paste text that you have previously copied, tap

or

Cut

.

Select all

Paste

Clipboard

to select all text.

.

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up.

1

If the word you want to look up is not selected, drag

Tap

2

More

→

Dictionary

on the options list.

or to select the desired text.

If a dictionary is not preinstalled on the device, tap
next to a dictionary to download it.

View the definition in the dictionary pop-up window.

3

To switch to the full screen view, tap
definitions. In the detailed view, tap

Search Web

to use the word as a search term.

. Tap the definition on the screen to view more

to add the word to your favourite words list or tap

Move to Manage dictionaries

→

46

Apps and features

Installing or uninstalling apps

Galaxy Apps

Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.

Launch the

Galaxy Apps

This app may not be available depending on the region or service provider.

app.

Installing apps

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
select an option.

Settings

→

Auto update apps

INSTALL

. To purchase

, and then

47

Apps and features

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

•

Disable

•

Uninstall

Enabling apps

: Disable selected default apps that cannot be uninstalled from the device.

: Uninstall downloaded apps.

Launch the

Settings

app, tap

Apps

→ →

Disabled

, select an app, and then tap

ENABLE

Setting app permissions

For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access
to certain features or information. Tap
permissions to the app.

To view your app permission settings, launch the
and tap

To view or change app permission settings by permission category, launch the
and tap
grant permissions.

Permissions

Apps

→ →

If you do not grant permissions to apps, the basic features of the apps may not
function properly.

. You can view the app’s permissions list and change its permissions.

App permissions

ALWAYS ALLOW

Settings

. Select an item and tap the switches next to apps to

on the pop-up window to grant

app and tap

Apps

. Select an app

Settings

app

.

48

Apps and features

Bixby

Introduction

Bixby provides various contents you need by analysing your usage patterns and your routine.

•

Bixby Home: You can view recommended services and information that Bixby provides
by analysing your usage patterns and your routine.

•

Bixby Vision

using the Bixby Vision features.

•

Reminder

•

To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.

: You can easily search for relevant information about objects or locations

: You can create reminders to schedule to-do items or to view content later.

•

To use the Bixby feature, you must register and sign in to your Samsung account.

Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.

Press the Bixby key.

Upcoming reminder

Bixby Home

Available Bixby services may differ depending on the region or service provider.

49

Apps and features

Starting Bixby

When you launch Bixby for the first time, the Bixby intro page will appear. You must register
and sign in to your Samsung account according to the on-screen instructions and agree to
the terms and conditions.

Press the Bixby key.

1

Bixby key

Check the Bixby intro page and tap

2

Tap

3

4

SIGN IN

If you are already signed in, this step will not appear.

Read and agree to the terms and conditions and tap

and follow the on-screen instructions to sign in to your Samsung account.

NEXT

.

NEXT

.

50

Apps and features

Using Bixby Home

On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.

Press the Bixby key. Alternatively, swipe to the right on the Home screen.

1

The Bixby Home screen will appear.

Swipe upwards or downwards to view recommended content.

2

Recommended content

Upcoming reminder

To close Bixby Home, press the Bixby key again. Alternatively, swipe to the left on the

3

screen.

51

Apps and features

Using recommended content on Bixby Home

When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.

For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen. In the evening, you can set alarms, check
your daily activity, and view your friends’ feeds.

Bixby cards

The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.

52

Apps and features

Viewing Bixby cards

The cards that are most useful to you will be shown on the top based on the time and
location. You can view more cards by setting more apps to show as Bixby cards.

On the Bixby Home screen, swipe upwards or downwards to view Bixby cards.

•

At night, Bixby Home will display your alarm for the following morning.

•

If you have added reminders, the most recent reminder will appear on the Bixby Home
screen.

•

View the most recent event created in your planner. Tap a card to view its details.

•

Check today’s weather for your current area in real time and view your location
information.

•

Preview the photos and videos you have taken today.

•

View updated news.

Editing Bixby cards list

•

To pin a card to the top of the Bixby Home screen, tap →

.

•

To hide a card from the list, tap →

•

To stop displaying a card on the list, tap →

Hide for now

Don’t show again

.

Selecting apps to show as Bixby cards

Add or delete apps to show as cards on the Bixby Home screen.

On the Bixby Home screen, tap
add or delete them.

If an app is not installed on the device, you must install it to use it. On the Bixby Home

→

screen, tap

Settings

→

Settings

→

Apps with cards

→

Cards

and tap the switches next to items to

and then download an app.

Pin to top

.

. To unpin a card, tap

53

Apps and features

Bixby Vision

You can easily search for relevant information about objects or locations using the Bixby
Vision features.

Activate Bixby Vision and search for products online or nearby places. You can also translate
detected text.

Use the following Bixby Vision features:

Search for shopping information.

Detect and translate text.

Search for similar images.

Search for nearby places.

Search for wine information.

Read QR codes.

•

To use this feature, the device must be connected to a Wi-Fi or mobile network.

•

To use this feature, you must register and sign in to your Samsung account.

•

The available features and search results may vary depending on the region or
service provider.

•

This feature may not be available or you may not get correct search results
depending on the image resolution.

•

Samsung is not responsible for the product information provided by Bixby Vision.

54

Apps and features

Launching Bixby Vision

You can launch Bixby Vision using various methods.

•

In the

•

In the

•

In the

•

Capture a screen and select

Camera

Gallery

Internet

app, tap

BIXBY VISION

.

app, select an image and tap .

app, tap and hold an image and tap

Bixby Vision

on the toolbar.

Bixby Vision

.

Camera

Gallery

Internet

Screen capture toolbar

55

Apps and features

Searching for shopping information

Recognise products and search for information online. You can search for information
even when you do not know the product’s name. You can also search for information by
recognising the product’s barcode.

For example, if you want to search for the product’s information online, use the Bixby Vision
features. The device will search for and show you the results.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep the object within the frame in the camera’s viewfinder to recognise it.

2

When the object is recognised, the available search icons will appear.

Tap .

3

You can view the product’s details if there is related information online.

56

Apps and features

Detecting and translating text

Detect text in an image to share or translate it.

For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will detect the sign’s text and translate it into the language you
select.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep business cards or text within the frame in the camera’s viewfinder to recognise it.

2

When text is recognised, the available search icons will appear.

Tap .

3

•

Save in Contacts

: Save the information extracted from the business card as a contact.

•

Extract

•

Translate

: Detect text and share it with others. You can edit the text before sharing it.

: Detect text and translate it. Select a target language.

Translate

Extract

57

Apps and features

Setting languages for text detection

Activate Bixby Vision.

1
2
3

Tap →

Select

Settings

Documents

→

Select languages

or

Business cards

.

, check languages to use, and then tap

DONE

.

Searching for similar images

Search for images similar to the recognised object online. You can view various images with
properties similar to the object, such as colour or shape.

For example, if you want to know the title of a photo or image, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep the object within the frame in the camera’s viewfinder to recognise it.

2

When the object is recognised, the available search icons will appear.

Tap .

3

Searching for nearby places

Search for landmarks or information about nearby places. You can use this feature when you
find a way or search for nearby places.

For example, if you want to search for cafes in your current area, use the Bixby Vision features.
The device will search for and show you nearby cafes.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep the object or place within the frame in the camera’s viewfinder to recognise it.

2

When the area is recognised, the available search icons will appear.

Tap .

3

The device will show information of nearby places.

58

Apps and features

Finding nearby places in Live view

You can view nearby places through the camera.

Launch the

1

Tap .

2

When you move your device, nearby places in the direction where the camera is facing
will appear on the screen.

To view your current location and nearby places on the map, hold your device
horizontally to the ground.

Camera

app and tap

BIXBY VISION

.

Searching for wine information

Detect the information from a wine label and search for information on the wine.

For example, if you find your favourite wine or want to know more about a wine, use the
Bixby Vision features.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep the wine label within the frame in the camera’s viewfinder to recognise it.

2

When the wine label is recognised, the available search icons will appear.

Tap .

3

The information about the wine label will appear.

Reading QR codes

Recognise QR codes and view a variety of information, such as websites, photos, videos,
maps, and business cards.

Point the camera towards the desired image or object and activate Bixby Vision.

1

Keep the QR code within the frame in the camera’s viewfinder to recognise it.

2

When the QR code is recognised, the available search icons will appear.

Tap .

3

The QR code’s information will appear.

59

Apps and features

Reminder

Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.

•

To receive more accurate notifications, connect to a Wi-Fi or mobile network.

•

To fully use this feature, you must register and sign in to your Samsung account.

•

To use location reminders, the GPS feature must be activated.

Starting Reminder

You can start Reminder from Bixby Home.

Press the Bixby key. Alternatively, swipe to the right on the Home screen.

1

The Bixby Home screen will appear.

Tap

2

GET STARTED

The Reminder intro page will appear.

on the

UPCOMING REMINDERS

card.

Add the app icon
to the Home
screen.

Make sure the

3

If you add the

Reminder

Add icon on Home screen

Reminder

app from the Home screen.

app icon ( ) to the Home screen, you can launch the

option is ticked and tap

60

START

.

Apps and features

Creating reminders

Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.

Creating reminders via the Reminder app

For example, create a reminder to alert you to ‘take your medicine at 9 AM’.

Launch the

1

Tap

2
3

Write a reminder

Tap

Set conditions

When you tap

Reminder

→

VIEW MORE

app.

and enter ‘Take medicine’.

Specific date and time

, you can add details, such as images or frequency.

and set the time to ‘9 AM’.

4

Tap

SAVE

to save the reminder.

61

Apps and features

Creating reminders while browsing the Internet

While browsing the Internet, you can create reminders to view the content later.

→

While browsing the Internet, tap

1

Tap

2

Reminder

The webpage address will be saved as a reminder automatically.

.

Share

.

To set the data, time, or location manually, tap

.

Checking reminder notifications

At the preset time or location, a notification pop-up window will appear. Tap

SNOOZE

.

Viewing the reminders list

Launch the
reminder.

Reminder

app to view your reminders list. To view reminder details, select a

COMPLETE

or

62

Apps and features

Setting reminder details

Add or edit reminder details, such as frequency, date and time, or location.

Select a reminder to edit and tap

1

Edit

.

Edit the conditions and tap

2

Reminder information

Reminder conditions

Add an image.

SAVE

EDIT

. Alternatively, swipe right on a reminder and tap

.

Checklist

Repeat interval

Completing reminders

Mark reminders that you do not need to be reminded of as complete.

On the reminders list, select a reminder and tap
window appears, tap

COMPLETE

.

COMPLETE

. When a notification pop-up

Restoring reminders

Restore reminders that have been completed.

On the reminders list, tap →

1

Tick items to restore and tap

2

Reminders will be added to the reminders list and you will be reminded at the preset
times.

Completed items

RESTORE

.

→

EDIT

.

Deleting reminders

To delete a reminder, swipe right on a reminder and tap
tap and hold a reminder, tick reminders to delete, and then tap

63

Delete

. To delete multiple reminders,

DELETE

.

Apps and features

Customising Bixby settings

On the Bixby Home screen, tap →

•

Samsung account

•

Cards

•

Show on Lock screen

locked screen.

•

Apps with cards

more apps to show as Bixby cards.

•

Bixby key

•

Auto-update Bixby

connected to a mobile network.

•

Notifications

information, and more.

: Select apps to show as cards on the Bixby Home screen.

: Select whether to open Bixby home when you press the Bixby key.

You can incur additional charges when using this feature.

: View your Samsung account information.

: Select apps to show as cards when opening Bixby Home on the

: View apps that are available as Bixby cards. You can also download

: Set the device to update Bixby software automatically when

: Set to receive notifications about Bixby Home cards, marketing

Settings

.

•

Privacy

experience. You can also delete Bixby interaction data.

•

About Bixby

: Set to use Bixby’s interactive and customised services to enhance your

: View the Bixby version and legal information.

64

Apps and features

Phone

Introduction

Make or answer voice calls.

Making calls

Launch the

1

If the keypad does not appear on the screen, tap

Tap or to make a voice call.

2

Yellow Pages search results

Preview the phone number.

Phone

app and enter a phone number.

to open the keypad.

Access additional options.

Delete a preceding character.

Making calls from call logs or contacts list

Tap

RECENTS

make a call.

If this feature is deactivated, launch the

Swipe to call or send messages

the

or

CONTACTS

, and then swipe to the right on a contact or a phone number to

Settings

switch to activate it.

app, tap

65

Hide the keypad.

Advanced features

, and then tap

Apps and features

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, tap
phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.

→

Speed dial

, select a speed dial number, and then add a

Making calls from the locked screen

On the locked screen, drag outside the circle.

Making calls using Yellow Pages

You can easily search for businesses and then call them using the call ID data provided by
Yellow Pages.

Tap

YELLOW PAGES

automatically displays the businesses identified in the search. Select a business to call.

and enter numbers or characters in the search field. The device

Making an international call

Tap to open the keypad if the keypad does not appear on the screen.

1

Tap and hold 0 until the + sign appears.

2

Enter the country code, area code, and phone number, and then tap or .

3

66

Apps and features

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the rejection message bar upwards.
You can send a text message or a sticker to reject a call. If
reminder will be saved to alert you of the rejected call one hour later.

To create various rejection messages, launch the

→

blocking

Quick decline messages

, enter a message, and then tap .

Phone

Add reminder

app, tap →

is selected, a

Settings

→

Call

Missed calls

If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
calls.

Phone

app and tap

RECENTS

to view missed

Blocking phone numbers

Block calls from specific numbers added to your block list.

Launch the

1

LIST

.

Phone

app and tap →

Settings

→

Call blocking

→

Black list

→

BLACK

Tap →

2

Enter a phone number or tick contacts, and then tap

3

You can also block incoming calls from people that do not show their caller ID. Tap

SETTINGS

Add manually

and tap the

or

Add from Contacts/Phone log

Block anonymous calls

67

.

DONE

switch to activate the feature.

.

Apps and features

Options during calls

During a voice call

The following actions are available:

Increase the volume.

Record a call conversation.

Access additional options.

Switch to a Bluetooth headset if
it is connected to the device.

Turn off the microphone so that

Activate or deactivate the

speakerphone.

End the current call.

•

When using the speakerphone, keep the device away from your ears.

•

When you record a call conversation, the file will be saved to

→

Call

storage

•

If the area around the rear camera is covered, unwanted noises may incur during

.

the other party cannot hear you.

Open or close the keypad.

My Files

→

Internal

a call. Remove accessories, such as a screen protector or stickers, around the rear
camera area.

68

Apps and features

Adding a phone number to Contact

Adding a phone number to Contacts from the keypad

Launch the

1

Enter the number and tap

2

If the keypad does not appear on the screen, tap

Tap

3

Create contact

an existing contact.

Phone

app.

ADD TO CONTACTS

to create a new contact, or tap

.

to open the keypad.

Update existing

Adding a phone number to Contacts from the calls list

Launch the

1

Tap a caller’s image, or tap a phone number →

2

Tap

3

CREATE CONTACT

number to an existing contact.

Phone

app and tap

to create a new contact, or tap

RECENTS

.

Details

.

UPDATE EXISTING

to add the number to

to add the

69

Apps and features

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

Launch the

1

Enter contact information.

2

Select a storage location.

Scan contact information from a

Contacts

business card.

app, tap , and then select a storage location.

Add an image.

Enter contact information.

Open more information fields.

3

Depending on the selected storage location, the types of information you can save
may vary.

Tap

SAVE

.

70

Apps and features

Importing contacts

Add contacts by importing them from other storages to your device.

Launch the

1

IMPORT

Select a storage location to import contacts from.

2

Tick VCF files or contacts to import and tap

3

Select a storage location to save contacts to and tap

4

Contacts

.

app and tap →

Manage contacts

DONE

.

IMPORT

→

Import/Export contacts

.

Searching for contacts

Launch the

Use one of the following search methods:

•

Scroll up or down the contacts list.

•

Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.

Contacts

app.

→

•

Tap the search field at the top of the contacts list and enter search criteria.

→

Tap the contact’s image, or tap the contact’s name
actions:

•

: Add to favourite contacts.

•

: Make a voice call.

•

: Make an IP call.

•

: Compose a message.

•

: Compose an email.

Details

. Then take one of the following

71

Apps and features

Sharing contacts

You can share contacts with others by using various sharing options.

Launch the

1

Select contacts and tap

2

Select a sharing method.

3

Contacts

app and tap →

SHARE

.

Share

.

Saving and sharing profile

Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.

•

The profile sharing feature may not be available depending on the region or
service provider.

•

The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.

Launch the

1

Contacts

app and select your profile.

Tap

EDIT

2

Tap

3

To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in

To set additional items to share, tap
items you want to activate them.

To set a contact group to share your profile with, tap

, edit your profile, and tap

→

Profile sharing

, and then tap the switch to activate it.

SAVE

.

Contacts

Shared content

.

and tap the switches next to the

Share with

and select an option.

72

Apps and features

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

Launch the

1

Enter a group name.

2

To set a group ringtone, tap

Tap

3
4

Add member

Tap

SAVE

Contacts

.

app and tap →

Group ringtone

, select contacts to add to the group, and then tap

Groups

and select a ringtone.

→

CREATE

.

DONE

.

Sending a group message

You can send a group message to a group’s members at the same time.

Launch the

Contacts

app, tap →

Groups

, select a group, and then tap →

Send message

Merging duplicate contacts

When you import contacts from other storages, or sync contacts with other accounts, your

.

contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.

Launch the

1

Tick contacts and tap

2

Contacts

app and tap →

MERGE

.

Manage contacts

→

Merge contacts

.

Deleting contacts

Launch the

1

Select contacts and tap

2

To delete contacts one by one, open the contacts list and tap a contact’s image or tap a
contact’s name

Contacts

→

Details

app and tap →

DELETE

. Then tap →

.

Delete

Delete

.

.

73

Apps and features

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

Launch the

1

Add recipients and tap

2

Enter a message.

3

Tap

4

Messages

Enter a message.

Enter emoticons.

or to send the message.

app and tap .

COMPOSE

Edit recipients.

Attach files.

.

Access additional options.

Add recipients from the contacts
list.

Send the message.

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

Launch the

1

Messages

app and tap

CONVERSATIONS

74

.

Apps and features

On the messages list, select a contact.

2

View your conversation.

3

To reply to the message, enter a message and tap

or .

Blocking unwanted messages

Block messages from specific numbers added to your block list.

→

Launch the

1

BLACK LIST

Tap →

2

Enter a phone number or tick contacts, and then tap

3

Messages

.

Add manually

app and tap

or

Add from Contacts/Phone log

Settings

→

Block messages

DONE

Setting the message notification

You can change notification sound, display options, and more.

→

Black list

.

.

→

Launch the

1

activate it.

Change the notification settings.

2

•

Notification sound

•

Vibrate when sound plays

•

Pop-up display

•

Preview message

and in pop-up windows.

Messages

: Set the device to display messages in pop-up windows.

app, tap →

: Change the notification sound.

: Set the device to display message content on the locked screen

Settings

: Set the device to vibrate when you receive messages.

→

Notifications

, and then tap the switch to

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the

reminder

, and then tap the switch to activate it. Then, tap the

Settings

app, tap

Accessibility

Messages

→

Notification

switch to activate it.

75

Apps and features

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.

Browsing webpages

Launch the

1

Tap the address field.

2

Enter the web address or a keyword, and then tap Go.

3

To view the toolbars, drag your finger downwards slightly on the screen.

To switch between tabs quickly, swipe to the left or right on the address field.

Bookmark the current webpage.

Internet

app.

Access additional options.

Refresh the current webpage.

Open the homepage.

Floating quick menu button

Move between pages.

View your bookmarks, saved
webpages, and recent browsing
history.

Open the browser's tab
manager.

76

Apps and features

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your fingerprint or irises.

Activating secret mode

In the toolbar at the bottom of the screen, tap
using this feature for the first time, set whether to use a password for secret mode.

In secret mode, you cannot use some features, such as screen capture.

In secret mode, the device will change the colour of the toolbars.

Tabs

→

TURN ON SECRET MODE

. If you are

Changing security settings

You can change your password or the lock method.

Tap

→

Settings

your registered fingerprint or irises as the lock method along with the password, tap the

Fingerprints

for more information about using your fingerprints or irises.

or

→

Privacy

Irises

switch to activate it. Refer to Fingerprint recognition or Iris recognition

→

Secret mode security

→

Change password

. To set

Deactivating secret mode

In the toolbar at the bottom of the screen, tap

Tabs

→

TURN OFF SECRET MODE

.

Using the quick menu

You can access menus quickly by tapping the floating quick menu button on the bottom
left of the screen.

•

Share

to apps such as

•

New tab

•

Night mode on

page in dark conditions.

•

Webpage text size

If you cannot find the quick menu button
tap the switch to make the button appear.

If you cannot find a certain quick menu, tap the quick menu button
quick menu to activate.

: Send the website address you are browsing with other people or add the address

Samsung Notes

: Open a new tab.

: Activate the night mode to make the display suitable for browsing web

: Adjust the web page text size by dragging the bar to the left or right.

or

Reminder

.

, tap →

Extensions

→

Quick menu

→ and select a

, and then

77

Apps and features

Email

Setting up email accounts

Set up an email account when opening

Open the

1

Select an email service, enter the email address and password, and then tap

2

To manually register an email account, tap

Follow the on-screen instructions to complete the setup.

3

To set up another email account, tap

If you have more than one email account, you can set one as the default account. Tap

→ →

Samsung

Set default account

folder and launch the

.

Email

→ →

for the first time.

Email

MANUAL SETUP

app.

Add account

SIGN IN

.

.

Sending emails

Tap to compose an email.

1

.

→

Add recipients and enter an email text.

2

Tap

3

SEND

to send the mail.

Reading emails

When
emails, swipe downwards on the screen.

Tap an email on the screen to read it.

Email

is open, the device will automatically retrieve new emails. To manually retrieve

If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
it.

→ → your account name, and then tap the

Sync account

switch to activate

78

Apps and features

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

•

Do not take photos or record videos of other people without their permission.

•

Do not take photos or record videos where legally prohibited.

•

Do not take photos or record videos in places where you may violate other people’s
privacy.

Launching Camera

Use the following methods to launch Camera:

•

Launch the

•

Press the Home key twice quickly.

•

On the locked screen, drag outside the circle.

•

•

Camera

Some camera features are not available when you launch the
locked screen or when the screen is turned off while the screen lock method is set.

If photos you take appear blurry, clean the camera lens and try again.

app.

Camera

app from the

79

Apps and features

Using swipe gestures

Quickly control the preview screen by swiping in different directions. You can change the
shooting mode, switch between cameras, or apply various filters or effects.

Front camera/Rear camera Shooting modes/Filters and

effects

Basic shooting

Taking photos or recording videos

Tap the image on the preview screen where the camera should focus.

1

Tap to take a photo or tap to record a video. To take a series of photos, tap and

2

hold

.

80

Apps and features

Current mode

Camera settings

Stickers list

Preview
thumbnail

Options for

current shooting

mode

Switch between

the front and rear

cameras.

•

You can add another camera button on the preview screen. Drag to the location
you want on the screen. This feature is available only in

•

To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag

•

To capture an image from the video while recording, tap .

•

To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap

•

To use the Bixby Vision features, tap

on the adjustment bar towards or .

.

BIXBY VISION

Auto

. Use the camera to recognise

Take a photo.

Record a video.

Bixby Vision

and

Selfie

modes.

objects or locations to search for products online or nearby places. You can also detect
text and translate it. Refer to Bixby Vision for more information.

•

•

•

•

•

The preview screen may vary depending on the shooting mode and which camera
is being used.

The camera automatically shuts off when unused.

Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.

Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.

The maximum recording time may reduce when you record video at high
resolution.

81