Samsung SM-T820 User Manual

www.samsung.com
User Manual
English (EU). 03/2017. Rev.1.0
SM-T820
2
Table of Contents
Basics
5 Device overheating situations and
solutions
8 Package contents
9 Device layout
13 Battery
17 Memory card (microSD card)
20 Turning the device on and off
21 Controlling the touchscreen
24 Home screen
29 Lock screen
31 Notification panel
33 Entering text
35 Screen capture
36 Opening apps
37 S Pen features
44 Secure Folder
47 Multi window
51 Samsung account
52 Transferring data from your previous
device
55 Device and data management
57 QUICK CONNECT
60 Sharing features
Applications
61 Installing or uninstalling apps
63 Contacts
66 Internet
67 Email
68 Camera
80 Gallery
84 Game Launcher
87 Samsung Notes
92 PEN.UP
94 Calendar
96 Samsung Flow
96 My Files
97 Clock
98 Calculator
98 Google apps
Table of Co nten ts
3
Settings
100 Introduction
100 Connections
106 Sounds and vibration
107 Notifications
107 Display
108 Wallpaper
108 Advanced features
109 Device maintenance
111 Apps
111 Lock screen and security
116 Cloud and accounts
119 Google
120 Accessibility
120 General management
121 Software update
121 User manual
121 About device
Appendix
122 Troubleshooting
127 Removing the battery
4

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.
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Descriptions are based on the device’s default settings.
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Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
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Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
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Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
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Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
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Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
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Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
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Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
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Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Basics
5
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Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap
Apps
ĺ
Settings
ĺ
About device
ĺ
Battery information
.
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Depending on the region, you can view the regulatory information on the device. To view the information, tap
Apps
ĺ
Settings
ĺ
About device
ĺ
Regulatory information
.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
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6
Do the following when the device heats up:
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Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
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If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
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When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
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During the initial setup after purchase or when restoring data
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When downloading large files
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When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
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While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
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When using large amount of data for syncing with the cloud, email, or other accounts
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When using a navigation app in a car while the device is placed in direct sunlight
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When using the mobile hotspot and tethering feature
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When using the device in areas with weak signals or no reception
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When charging the battery with a damaged USB cable
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When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
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When you are roaming
Do the following when the device heats up:
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Keep the device updated with the latest software.
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Conflicts between running apps may cause the device to heat up. Restart the device.
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Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
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Close apps that increase battery consumption or that run in the background when not in use.
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Delete unnecessary files or unused apps.
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Decrease the screen brightness.
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If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models.
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If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.
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If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.
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8
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
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Do not store your device in very cold or very hot temperatures.
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Do not expose your device to direct sunlight for extended periods.
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Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
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Do not place the device in any areas that may overheat, such as on an electric heating mat.
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Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
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Never use a damaged charger or battery.

Package contents

Check the product box for the following items:
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Device
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S Pen
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Quick start guide
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The items supplied with the device and any available accessories may vary depending on the region or service provider.
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The supplied items are designed only for this device and may not be compatible with other devices.
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Appearances and specifications are subject to change without prior notice.
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You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
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Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
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Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
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Device layout

Device
Back key
Multipurpose jack (USB Type-C)
Front camera
Power key
Volume key
Microphone
Microphone
Speaker
Tou ch sc re en
Recents key
Home key (Fingerprint
recognition sensor)
Speaker
Headset jack
Light sensor
Memory card tray
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Keyboard dock port
Rear camera
Speaker
Speaker
Flash
GPS antenna
The device and the Keyboard Cover contain magnets. The American Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn that magnets can affect the operation of implanted pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively, Medical Device) within the range of 15 cm (6 inches). If you are a user of any of these Medical Devices, DO NOT USE THIS DEVICE AND THE KEYBOARD COVER UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.
Do not store your device and the Keyboard Cover near magnetic fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields.
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Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
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Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
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Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.
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Keys
Key Function
Power
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Press and hold to turn the device on or off.
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Press to turn on or lock the screen.
Recents
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Tap t o o pen th e l is t o f re cent a pps.
Home
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Press to turn on the screen while the screen is locked.
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Press to return to the Home screen.
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Press and hold to launch
Google
.
Back
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Tap t o re tur n to t he pre vio us scr een .
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Tap and hold to access additional options for the current screen.
Volume
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Press to adjust the device volume.
S Pen
S Pen button
S Pen clip
S Pen nib
Tweezers
Name Functions
S Pen nib
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Use the S Pen to write, draw, or perform touch actions on the screen. The Recents key and the Back key can be used with the S Pen.
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Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
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Name Functions
S Pen button
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Hover the S Pen over the screen and press the S Pen button to display the Air command features.
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While pressing and holding the S Pen button, drag the S Pen over items to select them.
Tweezers
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Remove the S Pen nib with the tweezers when replacing the nib.
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
1
Firmly hold the nib with the tweezers and remove it.
2
Insert a new nib into the S Pen.
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Be careful not to pinch your fingers with the tweezers.
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Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
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Do not press the nib excessively when inserting the nib into the S Pen.
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Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device.
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Do not bend or apply excessive pressure with the S Pen while using it. The S pen may be damaged or the nib may be deformed.
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The S Pen may not be attached firmly if you clip it on the objects that are too thick or too thin.
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If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.
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The Recents key and the Back key can be used with the S Pen.
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For more information about the S Pen, visit the Samsung website.
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If the S Pen is not working properly, take it to a Samsung Service Centre.

Battery

Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
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1
Connect the USB cable to the USB power adaptor, and plug the USB cable into the device’s multipurpose jack.
2
Plug the USB power adaptor into an electric socket.
3
After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.
Viewing the remaining charging time
While charging, open the Home screen and tap
Apps
ĺ
Settings
ĺ
Device maintenance
ĺ
Battery
.
The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
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Reducing the battery consumption
You r d evi ce p ro vid es v ar io us o pt io ns t ha t he lp y ou c ons er ve b at te ry p owe r.
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Optimise the device using the device maintenance feature.
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When you are not using the device, turn off the screen by pressing the Power key.
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Activate power saving mode.
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Close unnecessary apps.
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Deactivate the Bluetooth feature when not in use.
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Deactivate the Wi-Fi feature when not in use.
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Deactivate auto-syncing of apps that need to be synced, such as emails.
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Decrease the backlight time.
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Decrease the screen brightness.
Battery charging tips and precautions
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When the battery power is low, the battery icon appears empty.
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If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
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If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
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Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
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The device can be used while it is charging, but it may take longer to fully charge the battery.
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If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
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While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
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If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
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If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
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Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.
About Fast charging
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Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.
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To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the
icon appears on the screen.
If the fast charging feature is not activated, on the Home screen, tap
Apps
ĺ
Settings
ĺ
Device maintenance
ĺ
Battery
ĺ
ĺ
Advanced settings
, and then tap the
Fast cable
charging
switch to activate it.
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You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.
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If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.
Power saving mode
Activate power saving mode to extend the battery’s usage time.
1
On the Home screen, tap
Apps
ĺ
Settings
ĺ
Device maintenance
ĺ
Battery
ĺ
MID
.
2
Tap
CUSTOMISE
to change the power saving settings before entering power saving
mode.
3
Tap
APPLY
.
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Maximum power saving mode
In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.
1
On the Home screen, tap
Apps
ĺ
Settings
ĺ
Device maintenance
ĺ
Battery
ĺ
MAX
.
2
Tap
CUSTOMISE
to change the power saving settings before entering maximum power
saving mode.
3
Tap
APPLY
.
After entering maximum power saving mode, on the Home screen, tap
and select an app
to use. To remove apps, tap
ĺ
Edit
and select an app with .
To de ac ti va te m ax imu m po we r s av in g mod e, t ap
ĺ
Disable Maximum power saving
mode
.
The estimated battery usage time may vary depending on your device settings and operating conditions.

Memory card (microSD card)

Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.
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Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
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Use caution to insert the memory card right-side up.
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The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer.
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Frequent writing and erasing of data shortens the lifespan of memory cards.
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When inserting a memory card into the device, the memory card’s file directory appears in the
My Files
ĺ
SD card
folder.
1
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
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2
Pull out the memory card tray gently from the memory card tray slot.
3
Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.
4
Gently press the memory card into the tray to secure it.
5
Insert the memory card tray back into the memory card tray slot.
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If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
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Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Apps
ĺ
Settings
ĺ
Device maintenance
ĺ
Storage
ĺ
ĺ
Storage settings
ĺ
SD card
ĺ
UNMOUNT
.
1
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
2
Pull out the memory card tray gently from the memory card tray slot.
3
Remove the memory card.
4
Insert the memory card tray back into the memory card tray slot.
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
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Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.
On the Home screen, tap
Apps
ĺ
Settings
ĺ
Device maintenance
ĺ
Storage
ĺ ĺ
Storage settings
ĺ
SD card
ĺ
Format
ĺ
FORMAT
.
Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.
To tu rn of f th e d ev ic e, pre ss a nd ho ld th e Po we r ke y, an d t he n tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
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Controlling the touchscreen

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Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
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To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
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The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
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Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.
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It is recommended to use fingers or the S Pen when you use the touchscreen.
Tappin g
To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with a finger or the S Pen.
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Tappin g and h ol ding
Tap a nd ho ld an ite m o r t he scre en for mo re t han 2 se cond s to a cces s avai lab le opt ion s.
Dragging
To mo ve a n ite m, t ap an d hol d it an d dr ag it t o the t ar ge t p os it ion .
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
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23
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
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Home screen

Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
A widget
An app
A folder
Screen indicators
Favourite apps
Apps screen icon
News screen indicator. View
the latest articles in various
categories.
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Home screen options
On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
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Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
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Widgets
: Add widgets to the Home screen. Widgets are small apps that launch specific
app functions to provide information and convenient access on your Home screen.
Adding items
Tap a nd ho ld an app or a fol der fro m t he App s s cre en, an d t hen d rag it to the H ome sc reen .
To ad d wid ge ts , tap a nd ho ld a n e mp ty ar ea o n t he H ome s cr ee n, ta p
Widgets
, tap and hold a
widget, and then drag it to the Home screen.
Moving items
Tap a nd ho ld an ite m o n t he Hom e s cre en, an d t hen d rag it to a n ew lo cat ion .
You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
To mo ve t he it em t o ano th er pa ne l, d rag i t to th e si de of t he sc re en .
To mo ve a n ite m mo re ea si ly, t ap an d ho ld an i tem , an d d ra g it to
Move apps
at the top of the screen. The item will move to the panel at the top of the screen. Swipe to the left or right to move to another panel and drag the item to a new location.
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Removing items
Tap a nd ho ld an ite m, and th en dra g i t t o
Remove shortcut, Delete
, or
Remove
at the top of
the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1
On the Home screen, tap and hold an app, and then drag it over another app.
2
Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
3
Tap
Enter folder name
and enter a folder name.
To ch an ge th e fo lde r co lo ur, t ap
.
To ad d more a pps t o th e fo ld er, t ap
ADD
, tick the apps, and then tap
ADD
. You can also
add an app by dragging it to the folder on the Home screen.
To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
To delete apps in a folder, tap the folder, and then drag the app you want to delete to
Remove shortcut
at the top of the screen.
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27
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To ad d a p an el , swi pe t o the l ef t, a nd t hen t ap
.
To mo ve a p ane l, t ap an d ho ld a pa nel p re vie w, a nd t hen d ra g i t to a ne w lo cat io n.
To re mo ve a p ane l, t ap an d hol d a pan el p re vie w, a nd th en d ra g i t to
Remove
at the top of
the screen.
To se t a p an el as t he ma in H ome s cr ee n, ta p
.
Using quick options
On the Home screen, tap and hold an app icon or folder to quickly access options.
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap
Apps
to open the Apps screen. To view other panels, swipe to the
left or right, or select a screen indicator at the bottom of the screen.
Moving items
This feature may not be available depending on the region or service provider.
On the Apps screen, tap
ĺ
Edit
. Tap and hold an item and drag it to a new location.
To mo ve t he it em t o ano th er pa ne l, d rag i t to th e si de of t he sc re en .
Creating folders
Create folders and gather similar applications to quickly access and launch apps you want.
This feature may not be available depending on the region or service provider.
1
On the Apps screen, tap ĺ
Edit
.
2
Tap a nd ho ld an app, and th en dra g it over an oth er app.
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28
3
Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
4
Tap
Enter folder name
and enter a folder name.
To ch an ge th e fo lde r co lo ur, t ap
.
To ad d more a pps t o th e fo ld er, t ap
ADD
, tick the apps, and then tap
ADD
. You can also
add an app by dragging it to the folder on the Apps screen.
To de le te a fo ld er, ta p
on the folder. Only the folder will be deleted. The folder’s apps will
be relocated to the Apps screen.
Rearranging items
You ca n r ea rr an ge i te ms i n al ph ab et ic al o rd er o n th e Ap ps s cr ee n.
On the Apps screen, tap
ĺ
Sort
ĺ
Alphabetical order
.
Searching for items
You ca n s ea rc h for a pp s on t he A pp s sc re en o r fr om
Galaxy Apps
or
Play Store
.
On the Apps screen, enter characters in the search field. The device will search for and display the items containing the characters you entered.
Basics
29
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Icon Meaning
Wi-Fi connected
Bluetooth feature activated
GPS activated
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
The screen is locked with
Swipe
, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
Basics
30
To ch an ge th e scre en lo ck m eth od , on th e Ap ps sc re en , t ap
Settings
ĺ
Lock screen and
security
ĺ
Screen lock type
, and then select a method.
When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.
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Swipe
: Swipe in any direction on the screen to unlock it.
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Pattern
: Draw a pattern with four or more dots to unlock the screen.
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PIN
: Enter a PIN with at least four numbers to unlock the screen.
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Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
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None
: Do not set a screen lock method.
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Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
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You can unlock your device’s screen remotely from the Find My Mobile website (findmymobile.samsung.com) using your Samsung account. To use this feature, the device must be connected to a Wi-Fi or mobile network and you must sign in to your Samsung account.
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If the unlock code is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
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You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. On the Apps screen, tap
Settings
ĺ
Lock screen and security
ĺ
Secure lock settings
and tap the
Auto factory reset
switch to activate it.
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