Samsung SM-T810, SM-T710 Operating Instructions

User Manual
SM-T710 SM-T810
English (EU). 04/2017. Rev.1.0
www.samsung.com
Table of Contents
Basics
4 Read me first
solutions
9 Package contents
10 Device layout
12 Battery
15 Memory card (microSD card)
17 Turning the device on and off
18 Controlling the touchscreen
20 Home screen
26 Lock screen
27 Notification panel
29 Entering text
32 Screen capture
33 Opening apps
33 Multi window
37 Samsung account
Applications
47 Installing or uninstalling apps
49 Contacts
52 Internet
53 Email
54 Camera
65 Gallery
68 Game Launcher
70 Calendar
72 SideSync
79 Music
80 Video
80 My Files
81 Memo
81 Clock
83 Calculator
83 Google apps
38 Transferring data from your previous
device
41 Device and data management
43 QUICK CONNECT
46 Sharing features
2
Table of Contents
Settings
85 Introduction
85 Connections
92 Sound
92 Notifications
93 Display
93 Wallpaper
94 Advanced features
95 Device maintenance
97 Apps
97 Lock screen and security
103 Cloud and accounts
107 Google
107 Accessibility
108 General management
108 Software update
109 User manual
109 About device
Appendix
110 Troubleshooting
115 Removing the battery
3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
•
Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
4
Basics
•
Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
•
Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,
Apps
you can view the FCC ID of the device. To view the FCC ID, tap
Settings
About device
•
Depending on the region, you can view the regulatory information on the device. To view the information, tap
Battery information
Apps
Settings
.
About device
Regulatory information
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
.
5
Basics

Device overheating situations and solutions

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
•
When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
6
Basics
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
7
Basics
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may turn off to cool down. This feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
•
Never use a damaged charger or battery.
8
Basics

Package contents

Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
9
Basics
Light sensor
Microphone (SM-T710 model only)

Device layout

Device
Touchscreen
Front camera
Power key
Volume key
Home key (Fingerprint
recognition sensor)
Recents key
Loud speaker
Headset jack
GPS antenna
Microphone (SM-T810 model only)
Memory card tray
Back key
Loud speaker
Multipurpose jack
Push clip
Rear camera
Push clip
10
Basics
•
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
•
Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.
Keys
Key Function
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
Recents
Home
Back
Volume
•
Tap to open the list of recent apps.
•
Tap and hold to launch the split screen view.
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current screen.
•
Press to adjust the device volume.
Google
.
11
Basics

Battery

Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
Connect the USB cable to the USB power adaptor, and plug the USB cable into the
1
device’s multipurpose jack.
Plug the USB power adaptor into an electric socket.
2
After fully charging, disconnect the device from the charger. First unplug the charger
3
from the device, and then unplug it from the electric socket.
12
Basics
Viewing the remaining charging time
While charging, open the Home screen and tap
Battery
.
The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
Apps
Settings
Device maintenance
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the battery.
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Basics
•
If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Power saving mode
Activate power saving mode to extend the battery’s usage time.
On the Home screen, tap
1
Tap
2 3
CUSTOMISE
mode.
Tap
APPLY
.
to change the power saving settings before entering power saving
Apps
Settings
Device maintenance
Battery
MID
.
Maximum power saving mode
In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.
On the Home screen, tap
1
Tap
2
CUSTOMISE
saving mode.
to change the power saving settings before entering maximum power
Apps
Settings
Device maintenance
Battery
MAX
.
Tap
3
After entering maximum power saving mode, on the Home screen, tap to use. To remove apps, tap
To deactivate maximum power saving mode, tap
mode
APPLY
.
The estimated battery usage time may vary depending on your device settings and operating conditions.
.
Edit
and select an app with .
Disable Maximum power saving
14
and select an app
Basics

Memory card (microSD card)

Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory appears in the
My Files
SD card
folder.
15
Basics
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Pull out the memory card tray gently from the memory card tray slot.
2
Place a memory card on the memory card tray with the gold-coloured contacts facing
3
downwards.
Insert the memory card tray back into the memory card tray slot.
4
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Storage settings
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
1
Pull out the memory card tray gently from the memory card tray slot.
2
Remove the memory card.
3
Insert the memory card tray back into the memory card tray slot.
4
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Apps
SD card
Settings
UNMOUNT
Device maintenance
.
Storage
→ →
16
Basics
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.
On the Home screen, tap
Storage settings
Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Apps
SD card
Settings
Format
FORMAT
Device maintenance
.
Storage
→ →

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Power off
.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
17
Basics

Controlling the touchscreen

•
Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with a finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
18
Basics
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.
19
Basics
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Home screen

Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
A widget
An app
A folder
News screen indicator. View
the latest articles in various
categories.
Favourite apps
Screen indicators
Apps screen icon
20
Basics
Home screen options
On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
•
Wallpapers
•
Widgets
app functions to provide information and convenient access on your Home screen.
: Change the wallpaper settings for the Home screen and the locked screen.
: Add widgets to the Home screen. Widgets are small apps that launch specific
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap widget, and then drag it to the Home screen.
Widgets
, tap and hold a
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location.
You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to screen. The item will move to the panel at the top of the screen. Swipe to the left or right to move to another panel and drag the item to a new location.
Move apps
at the top of the
21
Basics
Removing items
Tap and hold an item, and then drag it to the screen.
Remove shortcut, Delete
, or
Remove
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
On the Home screen, tap and hold an app, and then drag it over another app.
1
Drop the app when a folder frame appears around the apps.
2
A new folder containing the selected apps will be created.
at the top of
Tap
3
To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
To delete apps in a folder, tap the folder, and then drag the app you want to delete to
Remove shortcut
Enter folder name
To change the folder colour, tap
To add more apps to the folder, tap add an app by dragging it to the folder on the Home screen.
at the top of the screen.
and enter a folder name.
.
ADD
, tick the apps, and then tap
ADD
. You can also
22
Basics
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to the screen.
To set a panel as the main Home screen, tap
.
Remove
.
at the top of
Using quick options
On the Home screen, tap and hold an app icon or folder to quickly access options.
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap left or right, or select a screen indicator at the bottom of the screen.
Apps
to open the Apps screen. To view other panels, swipe to the
Moving items
This feature may not be available depending on the region or service provider.
Edit
On the Apps screen, tap
To move the item to another panel, drag it to the side of the screen.
. Tap and hold an item and drag it to a new location.
Creating folders
Create folders and gather similar applications to quickly access and launch apps you want.
This feature may not be available depending on the region or service provider.
On the Apps screen, tap →
1
Tap and hold an app, and then drag it over another app.
2
Edit
.
23
Basics
Drop the app when a folder frame appears around the apps.
3
A new folder containing the selected apps will be created.
Tap
4
To delete a folder, tap be relocated to the Apps screen.
Enter folder name
To change the folder colour, tap
To add more apps to the folder, tap add an app by dragging it to the folder on the Apps screen.
and enter a folder name.
.
ADD
, tick the apps, and then tap
on the folder. Only the folder will be deleted. The folder’s apps will
ADD
. You can also
Rearranging items
You can rearrange items in alphabetical order on the Apps screen.
On the Apps screen, tap
Sort
Alphabetical order
.
Searching for items
You can search for apps on the Apps screen or from
On the Apps screen, enter characters in the search field. The device will search for and display
Galaxy Apps
or
Play Store
.
the items containing the characters you entered.
24
Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Icon Meaning
Wi-Fi connected
Bluetooth feature activated
GPS activated
Alarm activated
Mute mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
25
Basics

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
The screen is locked with
Press the Power key or the Home key and swipe in any direction to unlock the screen.
To change the screen lock method, on the Apps screen, tap
security
When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.
Screen lock type
Swipe
, the default screen lock method.
, and then select a method.
Settings
Lock screen and
•
Swipe
•
Pattern
•
PIN
•
Password
the screen.
•
None
•
Fingerprints
recognition for more information.
: Swipe in any direction on the screen to unlock it.
: Draw a pattern with four or more dots to unlock the screen.
: Enter a PIN with at least four numbers to unlock the screen.
: Enter a password with at least four characters, numbers, or symbols to unlock
: Do not set a screen lock method.
: Register your fingerprints to unlock the screen. Refer to Fingerprint
26
Basics
•
You can unlock your device’s screen remotely from the Find My Mobile website (findmymobile.samsung.com) using your Samsung account. To use this feature, the device must be connected to a Wi-Fi and you must sign in to your Samsung account.
•
If the unlock code is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
•
You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. On the Apps screen,
Settings
tap
Auto factory reset
Lock screen and security
switch to activate it.
Secure lock settings
and tap the

Notification panel

Using the notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
27
Basics
Switch between user accounts
You can use the following functions on the notification panel.
or add new user accounts.
Quick setting buttons
Tap a notification and perform
various actions.
Block notifications from apps.
Launch Settings.
Clear all notifications.
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
To rearrange buttons, tap another location.
Reorder buttons
, tap and hold a button, and then drag it to
28
Basics
Delete a preceding character.
Finder
Search for a variety of content with a keyword or search for nearby devices.
Searching for content or nearby devices
Open the notification panel, swipe downwards on the notification panel, and then tap
tablet and scan for nearby devices
Enter a keyword in the search field or tap
To get more refined results, tap
To search for nearby devices, tap information.
.
and say a keyword.
Filter
under the search field, and then select filter details.
QUICK CONNECT
. Refer to QUICK CONNECT for more
Setting search categories
You can set search categories to search for content in specific search fields.
Tap
Settings
Select search locations
and select categories.

Entering text

Search
Keyboard layout
A keyboard appears automatically when you enter text to send emails, create memos, and more.
Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
Enter uppercase. For all caps,
tap it twice.
Enter symbols.
Change the keyboard settings.
Break to the next line.
Move the cursor.
Enter a space.
29
Basics
Changing the input language
Tap
Languages and types
MANAGE INPUT LANGUAGES
, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used.
•
: Enter text by voice.
Change the voice input
settings.
•
: Switch to handwriting mode.
Start or pause entering text by voice.
Switch to the standard
keyboard.
Change the keyboard settings.
This feature may not be available depending on the region or service provider.
•
: Add an item from the clipboard.
•
: Enter emoticons.
•
: Switch to the floating or split keyboard. You can move the keyboard to another
location by dragging the tab.
•
: Change the keyboard settings.
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