The device and some accessories (sold separately) contain magnets. The American
Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency
(UK) both warn that magnets can affect the operation of implanted pacemakers,
cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively,
“Medical Device”) within the range of 15 cm (6 inches). If you are a user of any of
these Medical Devices, DO NOT USE THIS DEVICE AND SOME ACCESSORIES (SOLD
SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.
•
Do not store your device and some accessories (sold separately) near magnetic fields.
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight,
the camera image sensor may be damaged. A damaged image sensor is irreparable
and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Center.
•
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to remove
the dust or foreign materials with a sharp object, the device may be damaged and its
appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
If the area around the rear camera is covered with accessories, such as a screen
protector or stickers, unwanted noises may occur during calls or media playback.
•
Do not cover the light sensor area with accessories, such as stickers or a cover. Doing
so may cause the sensor to malfunction.
6
Getting started
Hard keys
KeyFunction
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
Side key
Side key +
Volume Down key
Active key
Recents key
Home key
Back key
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
•
Press twice or press and hold to launch the app or feature you set.
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
•
Press or press and hold to launch preset apps.
•
Press to open the list of recent apps.
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
•
Press to return to the previous screen.
Google Assistant
app.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
want.
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
Setting the Active key
Select an app to launch by pressing or pressing and holding the Active key.
Launch the
you want.
Settings
app, tap
Advanced features
→
Active key
, and then select an option
7
Getting started
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the battery with the battery’s gold-colored contacts properly aligned with the
device’s contacts.
1
2
8
Getting started
3 Replace the back cover.
Align
Press
1
2
Ensure that the back cover is closed tightly to prevent water and dust from entering
the device. Open or loose back cover may allow water and dust to enter the device and
cause damage.
For the best performance, use only Samsung-approved back covers.
Removing the battery
1 Remove the back cover.
2 Pull out the battery.
9
Getting started
Wired charging
Connect the USB cable to the USB power adaptor and plug the USB Type-C cable into the
device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger
from the device.
Do not remove the battery before removing the charger. This may damage the device.
Quick charging
Launch the
and then activate the feature you want.
•
Fast charging
that supports Adaptive Fast Charging.
You can charge the battery more quickly while the device or its screen is turned off.
Settings
: To use the fast charging feature, use a Samsung-approved battery charger
app, tap
Battery and device care
→
Battery
→
More battery settings
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimize the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
,
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
10
Getting started
Battery charging tips and precautions
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage to
your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only Samsung-approved USB Type-C cable, such as the one supplied with the
device. The device may be damaged if you use other cables such as Micro USB.
•
If you charge the device while the multipurpose jack is wet, the device may be
damaged. Thoroughly dry the multipurpose jack before charging the device.
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use. The charger should remain close to the electric socket and easily accessible while
charging.
•
When using a charger, it is recommended to use a Samsung-approved charger that
guarantees the charging performance.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a
slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may
not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should
not affect the device’s lifespan or performance. If the battery gets hotter than usual,
the charger may stop charging.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Center.
11
Getting started
SIM or USIM card
Insert the SIM or USIM card (nano-SIM card) (Mobile network enabled models) provided by
the mobile telephone service provider.
You can insert two SIM or USIM cards so you can have two phone numbers or service
providers for a single device. In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
Some services that require a network connection may not be available depending on
the service provider.
Installing the SIM or USIM card
1 Remove the back cover and battery.
2 Insert the SIM or USIM card with the gold-colored contacts facing downwards.
3 Replace the battery and back cover.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Do not insert an SD card into the SIM card slot. If an SD card happens to be lodged in
the SIM card slot, take the device to a Samsung Service Center to remove the SD card.
SIM manager
Launch the
•
SIM cards
Settings
: Activate the SIM card to use and customize the SIM card settings.
app and tap
Connections
→
SIM manager
.
12
Getting started
microSD card
Inserting an SD card
Your device’s SD card capacity may vary from other models and some SD cards may not be
compatible with your device depending on the SD card manufacturer and type. To check out
your device’s maximum SD card capacity, refer to the Samsung website.
1 Remove the back cover.
2 Insert an SD card with the gold-colored contacts facing downwards.
3 Replace the back cover.
•
Use only a microSD card.
•
Some SD cards may not be fully compatible with the device. Using an incompatible
card may damage the device, the SD card, or the data stored in it.
•
Use caution to insert the SD card right-side up.
•
The device supports the FAT and the exFAT file systems for SD cards. When inserting
a card formatted in a different file system, the device will ask to reformat the card
or will not recognize the card. To use the SD card, you must format it. If your device
cannot format or recognize the SD card, contact the SD card manufacturer or a
Samsung Service Center.
•
Frequent writing and erasing of data shortens the lifespan of SD cards.
•
When inserting an SD card into the device, the SD card’s file directory appears in the
My Files
→
SD card
folder.
13
Getting started
Removing the SD card
Before removing the SD card, first unmount it for safe removal.
1 Open
2 Swipe to the left to view the
3 Tap
Settings
→
Unmount
Do not remove external storage, such as an SD card or USB storage, while the device
is transferring or accessing information, or right after transferring data. Doing so can
cause data to be damaged or lost or cause damage to the external storage or phone.
Samsung is not responsible for losses, including loss of data, resulting from the misuse
of external storage devices.
and tap
.
Battery and device care
SD card
page.
→
Storage
.
Formatting the SD card
An SD card formatted on a computer may not be compatible with the device. Format the SD
card on the device.
1 Open
2 Swipe to the left to view the
Settings
and tap
Battery and device care
SD card
page.
→
Storage
.
3 Tap
Before formatting the SD card, remember to make backup copies of all important data
stored in the SD card. The manufacturer’s warranty does not cover loss of data resulting
from user actions.
→
Format
.
14
Getting started
2
1
Protective case
Installing the protective case
Insert the upper part of the device into the case, and then press the edges of the bottom part
one by one using both hands to firmly install it.
34
15
Getting started
2
1
3
Removing the protective case
With the device upright, push the edges of the left part one by one using both hands until
the device protrudes from the case and remove the device from it.
Installing the S Pen
Insert the S Pen into the left of the protective case.
Do not insert the S Pen backwards into the protective case.
16
Getting started
Side key
Turning the device on and off
Follow all posted warnings and directions from authorized personnel in areas where the
use of wireless devices is restricted, such as airplanes and hospitals.
Volume Down key
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap
.
2 Tap
Power off
To restart the device, tap
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
Press and hold
.
app, tap
.
Restart
Advanced features
.
→
Side key
, and then tap
Power off menu
under
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
17
Apps and features
Introduction
Use apps and various features of the device.
This chapter is a common manual for apps and features provided by Samsung
devices.
Depending on the model, some content may differ, or descriptions of apps or features
not available on your device may be included.
18
Apps and features
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com.
1 Launch the
Alternatively, launch the
accounts
2 Sign in to your Samsung account. If you do not have a Samsung account, tap
account
Settings
→
Add account
.
app and tap
Settings
→
Samsung account
Samsung account
app and tap
Accounts and backup
.
.
→
Manage
Create
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Find ID
or
Forgot password?
on the
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will also
be removed from your device.
1 Launch the
Settings
app and tap
Accounts and backup
→
Manage accounts
.
2 Tap
3 Tap
Samsung account
Sign out
, enter your Samsung account password, and then tap OK.
→
My profile
and tap
Sign out
at the bottom of the screen.
19
Apps and features
Understanding the screen
Controlling the touchscreen
Tapping
Tap the screen.
Dragging
Touch and hold
an item and drag
it to the target
position.
Swiping
Swipe upwards,
downwards, to
the left, or to the
right.
Touching and
holding
Touch and hold
the screen for
approximately
2 seconds.
Double-tapping
Double-tap the
screen.
Zooming in and
out
Spread two
fingers apart
or pinch on the
screen.
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognize touch inputs close to the edges of the screen, which are
outside of the touch input area.
20
Apps and features
Home screenApps screen
Finder
Favorite apps
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, press the Home key or the Back key.
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, touch and hold an empty area, tap
Show Apps screen button on Home screen
the
added at the bottom of the Home screen.
Settings
switch to activate it. The Apps button will be
Apps button
, and then tap
21
Apps and features
Editing the Home screen
On the Home screen, touch and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Touch and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
•
Widgets
information and convenient access on your Home screen. Select a widget and tap
The widget will be added on the Home screen.
•
Settings
: Change the wallpaper settings for the Home screen and the locked screen.
: Widgets are small apps that launch specific app functions to provide
: Configure settings for the Home screen, such as the screen layout.
Add
.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the Home
screen. On the Home screen, touch and hold an empty area, and then tap
→
screen layout
You can now access all your apps by swiping to the left on the Home screen.
Home screen only
→
Apply
.
Settings
→
Home
22
Apps and features
Launching Finder
Search for content on the device quickly.
1 On the Apps screen, tap
downwards, and then tap
Search
.
. Alternatively, open the notification panel, swipe
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap
on the keyboard, you can search for more content.
Moving items
Touch and hold an item, and then drag it to a new location. To move the item to another
panel, drag it to the side of the screen.
To add a shortcut to an app on the Home screen, touch and hold an item on the Apps screen,
and then tap
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Add to Home
. A shortcut to the app will be added on the Home screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, touch and hold an app, and then drag it over
another app.
A new folder containing the selected apps will be created. Tap
folder name.
•
Adding more apps
Tap
on the folder. Tick the apps to add and tap
Done
Folder name
. You can also add an app by
and enter a
dragging it to the folder.
23
Apps and features
Edge panel handle
•
Moving apps from a folder
Touch and hold an app to drag it to a new location.
•
Deleting a folder
Touch and hold a folder, and then tap
folder’s apps will be relocated to the Apps screen.
Delete folder
. Only the folder will be deleted. The
Edge panel
You can quickly access your favorite apps and features from the Edge panels.
Drag the Edge panel handle towards the center of the screen.
If the Edge panel handle is not visible, launch the
Edge panels
switch to activate it.
Settings
app, tap
Display
Edge panel
, and then tap the
Edge panel
settings
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.
24
Apps and features
Changing the screen lock method
To change the screen lock method, launch the
, and then select a method.
type
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Lock screen
tap
method, and then tap the
→
Secure lock settings
Auto factory reset
Settings
, unlock the screen using the preset screen lock
app, tap
switch to activate it.
Lock screen
→
Screen lock
Settings
app,
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
IconMeaning
/
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected
5G network connected
LTE network connected in LTE network that includes the 5G network
Wi-Fi connected
Bluetooth feature activated
Location services being used
25
Apps and features
Quick setting buttons
IconMeaning
Call in progress
Missed call
New text or multimedia message
Alarm activated
/
Mute mode / Vibration mode
Airplane mode activated
Error occurred or caution required
/
•
The status bar may not appear at the top of the screen in some apps. To display the
Battery charging / Battery power level
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
•
The indicator icons may appear differently depending on the service provider or
model.
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
Launch Settings.
View the notification details
and perform various actions.
Clear all notifications.
Access the notification
settings.
26
Apps and features
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons. To add more buttons, tap
Control connected nearby
devices and SmartThings
devices and scenes.
.
Control media on your device
and connected nearby
devices.
Quick setting buttons
Adjust the brightness of the
display.
To change feature settings, tap the text under each button. To view more detailed settings,
touch and hold a button.
To rearrange buttons, tap
Edit buttons
, touch and hold a button, and then drag it to
→
another location.
Controlling media playback
Take control of music or video playback easily using the Media feature.
1 Open the notification panel, swipe downwards, and then tap
Media output
.
2 Tap the icons on the controller to control the playback.
Controlling nearby devices
Launch quickly and take control of nearby connected devices and frequently used
SmartThings devices and scenes on the notification panel.
1 Open the notification panel, swipe downwards, and then tap
Nearby connected devices and SmartThings devices and scenes will appear.
2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it.
Device control
.
27
Apps and features
View more keyboard
Entering text
Keyboard layout
A keyboard appears automatically when you enter text.
functions.
Additional keyboard
functions
Enter uppercase. For
all caps, tap it twice.
Enter symbols.
Delete a preceding
character.
Break to the next
line.
Move the cursor.
Enter a space.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Changing the input language
Tap →
use. When you select two or more languages, you can switch between the input languages
by tapping
Languages and types
.
→
Manage input languages
and select the languages to
Changing the keyboard
To change the keyboard type, tap →
select the keyboard type you want.
Languages and types
, select a language, and then
28
Apps and features
Copying and pasting
1 Touch and hold over text.
2 Drag or to select the desired text, or tap
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
Select all
to select all text.
4 Touch and hold where the text is to be inserted and tap
To paste text that you have previously copied, tap
Clipboard
Paste
.
and select the text.
29
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Launch the
•
•
Galaxy Store
This app may not be available depending on the service provider or model.
To change the auto update settings, tap
select an option.
app. Browse apps by category or tap to search for a keyword.
Play Store
Purchase and download apps.
Launch the
To change the auto update settings, tap your account icon, tap
preferences
Play Store
→
app. Browse apps by category or search for apps by keyword.
Auto-update apps
Managing apps
Uninstalling or disabling apps
Menu
, and then select an option.
→ →
Auto update apps
Settings
→
Network
, and then
Touch and hold an app and select an option.
•
Uninstall
•
Disable
Some apps may not support this feature.
: Uninstall downloaded apps.
: Disable selected default apps that cannot be uninstalled from the device.
Enabling apps
Launch the
Enable
.
Settings
app, tap
Apps
→ →
Disabled
→ OK, select an app, and then tap
30
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