Samsung SM-T590 Instruction Manual
User Manual
SM-T590
English (EU). 08/2018. Rev.1.0
www.samsung.com
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Device layout and functions
13 Battery
16 Memory card (microSD card)
19 Turning the device on and off
20 Initial setup
22 Samsung account
24 Transferring data from your previous
device
28 Understanding the screen
40 Notification panel
42 Entering text
Apps and features
44 Installing or uninstalling apps
46 Bixby
57 Contacts
60 Internet
62 Email
63 Camera
76 Gallery
82 Multi window
87 Samsung Members
88 Samsung Notes
89 Calendar
91 Samsung Flow
92 My Files
93 Clock
95 Calculator
96 SmartThings
100 Sharing content
101 Daily Board
103 Kids Mode
104 Google apps
2
Table of Contents
Settings
106 Introduction
106 Connections
107 Wi-Fi
109 Bluetooth
111 More connection settings
112 Sound
113 Dolby Atmos (surround sound)
113 Notifications
114 Display
114 Screensaver
115 Wallpaper
115 Advanced features
116 Device maintenance
119 Apps
Appendix
136 Troubleshooting
142 Removing the battery
119 Lock screen
120 Smart Lock
120 Biometrics and security
121 Face recognition
124 Secure Folder
129 Cloud and accounts
130 Users
131 Google
132 Accessibility
133 General management
134 Software update
135 User manual
135 About tablet
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
4
Basics
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
About tablet
tap
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
information
→
Status
.
.
Settings
app and tap
About tablet
Settings
→
Regulatory
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
app and
5
Basics
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
6
Basics
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
7
Basics
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
8
Basics
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
9
Basics
Front camera
Rear camera
Device layout
Proximity/Light sensor
Earphone jack
Speaker
Charging dock port
Microphone
Speaker
Power key
Volume key
Microphone
Touchscreen
Memory card tray
Multipurpose jack (USB
Type-C)
GPS antenna
Flash
Speaker
Speaker
10
Basics
The device and some accessories (sold separately) contain magnets. The American
Heart Association (US) and the Medicines and Healthcare Products Regulatory
Agency (UK) both warn that magnets can affect the operation of implanted
pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical
devices (collectively, “Medical Device”) within the range of 15 cm (6 inches). If you
are a user of any of these Medical Devices, DO NOT USE THIS DEVICE AND SOME
ACCESSORIES (SOLD SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR
PHYSICIAN.
•
Do not store your device and some accessories (sold separately) near magnetic
fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and
boarding passes, may be damaged by magnetic fields.
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
11
Basics
Back button
Home button
Recents button
Show and hide
button
Hard keys
Key Function
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
Power key
Volume key
Volume
•
Press to adjust the device volume.
Soft buttons
When you turn on the device, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
12
Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Connect the USB cable to the USB power adaptor.
1
Plug the USB cable into the device’s multipurpose jack.
2
13
Basics
Plug the USB power adaptor into an electric socket.
3
After fully charging, disconnect the charger from the device. Then, unplug the charger
4
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
14
Basics
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the
If the fast charging feature is not activated, launch the
→
Battery
activate it.
→ →
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
Advanced settings
, and then tap the
Settings
Fast cable charging
icon appears on the screen.
app, tap
Device maintenance
switch to
15
Basics
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
16
Basics
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Pull out the memory card tray gently from the memory card tray slot.
2
17
Basics
Place a memory card on the memory card tray with the gold-coloured contacts facing
3
downwards.
Gently press the memory card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
Insert the memory card tray back into the memory card tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
→
SD card
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
1
Pull out the memory card tray gently from the memory card tray slot.
2
Settings
→
UNMOUNT
app and tap
.
Device maintenance
→
Storage
→ →
Storage settings
Remove the memory card.
3
Insert the memory card tray back into the memory card tray slot.
4
18
Basics
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
→
SD card
Settings
→
Format
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
app and tap
.
Device maintenance
→
Storage
→ →
Storage settings
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Power off
.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
19
Basics
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
Turn on the device.
1
Select your preferred device language and select .
2
Select a language.
Select a Wi-Fi network and connect to it.
3
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Follow the on-screen instructions to proceed the initial setup.
4
Set a screen lock method to protect your device. You can protect your personal
5
information by preventing others from accessing your device. To set the screen lock
method later, tap
No, thank you
.
20
Basics
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
6
up to date and secure across all of your devices. Refer to Samsung account for more
information.
Select features you want to use and complete the initial setup.
7
The Home screen will appear.
21
Basics
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
and tap
Cloud and accounts
→
Accounts
→
Samsung account
→ →
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
Launch the
1
Tap
2
3
Samsung account
Follow the on-screen instructions to complete creating your account.
Settings
app and tap
→
CREATE ACCOUNT
Cloud and accounts
.
→
Accounts
→
Add account
Settings
app
.
22
Basics
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
Launch the
1
Tap
2
3
4
Samsung account
Enter your email address and password, and then tap
If you forget your account information, tap
account information when you enter the required information.
Tap
DONE
Settings
to finish registering your Samsung account.
app and tap
→
SIGN IN
Cloud and accounts
.
Find ID
or
→
Accounts
SIGN IN
Reset password
.
→
Add account
. You can find your
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
Launch the
1
Settings
app and tap
Cloud and accounts
→
Accounts
.
.
2
3
Tap
Samsung account
Tap
REMOVE
, enter your Samsung account password, and then tap
→
→
Remove account
.
CONFIRM
.
23
Basics
Transferring data from your previous device
You can restore your data, such as images, contacts, messages, and apps from Samsung
Cloud. You can also copy them from your previous device via Smart Switch.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Smart Switch
Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the
Settings
download it from
app and tap
Galaxy Apps
Cloud and accounts
or
Play Store
→
Smart Switch
.
. If you do not have the app,
Transferring data from a mobile device
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
24
Basics
On the previous device, launch Smart Switch.
1
If you do not have the app, download it from
On your device, launch the
2
Place the devices near each other.
3
On the previous device, tap
4
Follow the on-screen instructions to transfer data from your previous device.
5
Settings
WIRELESS
app and tap
→
Galaxy Apps
Cloud and accounts
SEND
.
or
Play Store
Transferring data using external storage
Transfer data using external storage, such as a microSD card.
Transfer data from your previous device to external storage.
1
Insert or connect the external storage device to your device.
2
.
→
Smart Switch
.
On your device, launch the
3
→
EXTERNAL STORAGE
Follow the on-screen instructions to transfer data from external storage.
4
Settings
→
RESTORE
app and tap
.
Cloud and accounts
→
Smart Switch
25
Basics
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
1
On the computer, launch Smart Switch.
2
If your previous device is an iOS device, back up data to a computer using a program
provided by the device’s manufacturer. Then, skip to the fifth step.
Connect your previous device to the computer using the device’s USB cable.
3
On the computer, follow the on-screen instructions to back up data from the device.
4
Then, disconnect your previous device from the computer.
Connect your device to the computer using the USB cable.
5
On the computer, follow the on-screen instructions to transfer data to your device.
6
Viewing imported data
You can view the imported data on the same app from your previous device.
If your new device does not have the same apps to view or play the imported data, the data
will be saved to a similar app. For example, if you import memos and your device does not
have the Memo app, you can view the memos in the
26
Samsung Notes
app.
Basics
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
On your previous device, sign in to your Samsung account.
1
Launch the
2
•
•
•
Settings
If your device supports Samsung Cloud, launch the
accounts
Back up
tap
The data backup method may vary depending on your model.
Some data will not be backed up. To check which data will be backed up, launch
Settings
the
under
BACKUP AND RESTORE
app, select the backup option, and back up your data.
→
Samsung Cloud
, and then back up your data.
app, tap
Restoring data
On your new device, launch the
1
Cloud
Select your previous device under
2
.
, select your device under
Cloud and accounts
, and then tap
Settings
BACKUP AND RESTORE
app and tap
Settings
BACKUP AND RESTORE
→
Samsung Cloud
Back up
Cloud and accounts
.
and tap
app, tap
, select your device
Restore data
Cloud and
→
Samsung
.
,
Tick the data types you want to restore and tap
3
27
RESTORE
.
Basics
Syncing data
You can sync data saved in your device with Samsung Cloud and access it from other devices.
On your new device, launch the
1
Cloud
Tap →
2
Tap the switches next to the items you want to sync with.
3
.
Settings
→
Sync settings
Settings
.
app and tap
Cloud and accounts
→
Samsung
Checking data
You can check the saved items and used memory of your Samsung Cloud. Launch the
Settings
•
•
app and tap
You can immediately check your used memory and saved items, such as,
SAMSUNG NOTES
page. You can change the settings or check the saved data.
You can check the backup data in your Samsung account by using the
RESTORE
option. Select your device and tap
Cloud and accounts
, and
SAMSUNG CLOUD DRIVE
→
Samsung Cloud
. Tap each card and enter the next
Restore data
.
BACKUP AND
.
GALLERY
,
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
28
Basics
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
29
Basics
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
30
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