Samsung SM-T517 User Manual

USER MANUAL
SM-T510 SM-T515 SM-T517
English. 04/2019. Rev.1.0
www.samsung.com
Table of Contents
4 Read me first
6 Device overheating situations and
solutions
10 Device layout and functions
14 Battery
17 SIM or USIM card (nano-SIM card)
(SM-T515, SM-T517)
19 Memory card (microSD card)
24 Turning the device on and off
25 Initial setup
26 Samsung account
28 Transferring data from your previous
device (Smart Switch)
29 Understanding the screen
41 Notification panel
43 Entering text
Apps and features
46 Installing or uninstalling apps
48 Phone (SM-T515)
53 Contacts
57 Messages (SM-T515, SM-T517)
60 Internet
62 Email
63 Camera
73 Gallery
78 Multi window
81 Kids Home
83 Samsung Members
83 Samsung Notes
84 Calendar
85 My Files
86 Clock
87 Calculator
88 Reminder
91 Sharing content
92 Daily Board
94 Google apps
2
Table of Contents
Settings
96 Introduction
96 Connections
97 Wi-Fi
99 Bluetooth
101 Data saver (SM-T515, SM-T517)
101 Mobile Hotspot and Tethering
(SM-T515, SM-T517)
103 More connection settings
104 Sound
105 Dolby Atmos (surround sound)
105 Notifications
106 Display
107 Night mode
107 Screensaver
126 Apps
126 General management
127 Accessibility
128 Software update
128 User manual
129 About tablet
Appendix
130 Troubleshooting
136 Removing the battery (SM-T510,
SM-T515)
108 Wallpaper
108 Lock screen
109 Smart Lock
109 Security
110 Secure Folder
115 Accounts and backup
116 Users
118 Samsung Cloud
119 Google
119 Advanced features
120 Motions and gestures
121 Digital wellbeing
123 Device care
123 Optimising your device
124 Battery
125 Storage
125 Memory
125 Security
3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
•
You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. (SM-T515)
•
Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
4
Basics
•
Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.
You can set the touchscreen to turn off automatically when you are not using it. Launch the of time you want the device to wait before turning off the touchscreen.
•
Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the
About tablet
tap
•
Depending on the region, you can view the regulatory information on the device. To view the information, launch the
information
Settings
.
app, tap
Status
.
Display
Settings
Screen timeout
app and tap
, and then select the length
Settings
About tablet
Regulatory
app and
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
5
Basics

Device overheating situations and solutions

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
•
When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
6
Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
•
When you are roaming
7
Basics
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.
8
Basics
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
•
Never use a damaged charger or battery.
9
Basics

Device layout and functions

Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
10
Basics
Microphone Earphone jack
Device layout
Front camera
Touchscreen
Multipurpose jack
(USB Type-C)
Power key
Volume key
SM-T515, SM-T517: SIM card / Memory card tray SM-T510: Memory card tray
11
Basics
GPS antenna
Rear camera
Main antenna (SM-T515, SM-T517)
Speaker Speaker
•
When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.
12
Basics
•
Connectivity problems and battery drain may occur in the following situations:
•
Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.
Hard keys
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection (SM-T515, SM-T517)
Key Function
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
Volume
•
Press to adjust the device volume.
Power key
Volume key
13
Basics
Soft buttons
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Back button
Home button

Battery

Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
•
Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
14
Basics
Connect the USB cable to the USB power adaptor.
1
Plug the USB cable into the device’s multipurpose jack.
2
Plug the USB power adaptor into an electric socket.
3
After fully charging, disconnect the charger from the device. Then, unplug the charger
4
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
15
Basics
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
16
Basics

SIM or USIM card (nano-SIM card) (SM-T515, SM-T517)

Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
17
Basics
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Pull out the tray gently from the tray slot.
2
Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing
3
downwards.
Tray 1
Gently press the SIM or USIM card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Correct card installation
Tray 2
Use only a nano-SIM card.
microSD cardNano-SIM card
18
Basics
Removing the SIM or USIM card
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the SIM or USIM card.
3
Insert the tray back into the tray slot.
4

Memory card (microSD card)

Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory appears in the
My Files
SD card
folder.
19
Basics
SM-T515, SM-T517:
20
Basics
SM-T510:
21
Basics
1
2
3
SM-T515, SM-T517: Insert the ejection pin into the hole on the tray to loosen the tray.
SM-T510: Insert the ejection pin into the hole on the memory card tray to loosen the
tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
SM-T515, SM-T517: Pull out the tray gently from the tray slot.
SM-T510: Pull out the memory card tray gently from the memory card tray slot.
When you remove the tray from the device, the mobile data connection will be disabled. (SM-T515, SM-T517)
SM-T515, SM-T517: Place a memory card on the tray 2 with the gold-coloured
contacts facing downwards.
Tray 2Tray 1
SM-T510: Place a memory card on the memory card tray with the gold-coloured
contacts facing downwards.
22
Basics
Gently press the memory card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
5
SM-T515, SM-T517: Insert the tray back into the tray slot.
SM-T510: Insert the memory card tray back into the memory card tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
card
1
tray.
2
Remove the memory card.
3
4
Settings
Unmount
SM-T515, SM-T517: Insert the ejection pin into the hole on the tray to loosen the tray.
SM-T510: Insert the ejection pin into the hole on the memory card tray to loosen the
SM-T515, SM-T517: Pull out the tray gently from the tray slot.
SM-T510: Pull out the memory card tray gently from the memory card tray slot.
SM-T515, SM-T517: Insert the tray back into the tray slot.
SM-T510: Insert the memory card tray back into the memory card tray slot.
app and tap
.
Device care
Storage
→ →
Storage settings
SD
Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
23
Basics
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.
Launch the
card
Settings
Format
Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
app and tap
.
Device care
Storage
→ →
Storage settings
SD

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Power off
.
Restarting the device
To restart the device, press and hold the Power key, and then tap
If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Restart
Power key
Volume Down key
.
24
Basics

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your region.
Turn on the device.
1
Select your preferred device language and select .
2
Select a language.
Read and agree to the terms and conditions and tap
3
Get your content from a previous device.
4
Select a Wi-Fi network and connect to it.
5
If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.
Next
.
Follow the on-screen instructions to proceed the initial setup.
6
25
Basics
Set a screen lock method to protect your device. You can protect your personal
7
information by preventing others from accessing your device. To set the screen lock method later, tap
If the recommended apps screen appears, select apps you want and download them.
8
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
9
up to date and secure across all of your devices. Refer to Samsung account for more information.
Tap
10
Finish
The Home screen will appear.
to complete the initial setup.
Not now
.

Samsung account

Introduction
Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
Help
Settings
.
account.samsung.com. For more information on Samsung accounts, launch the
and tap
Accounts and backup
Accounts
Samsung account
→ →
Creating a Samsung account
If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address.
Launch the
1
Samsung account
Alternatively, launch the
Tap
2
Create account
Settings
.
app and tap
Settings
.
Accounts and backup
app and tap .
Accounts
Add account
app
Follow the on-screen instructions to complete creating your account.
3
26
Basics
Signing in to your Samsung account
If you already have a Samsung account, sign in to your Samsung account.
Launch the
1
Samsung account
Alternatively, launch the
Enter your Samsung account ID and password and tap
2
Read and agree to the terms and conditions and tap
3
Samsung account.
Settings
.
app and tap
Settings
Accounts and backup
app and tap .
Sign in
Next
Accounts
.
to finish signing in to your
Add account
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Find ID
or
Reset password
on the
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or events, will also be removed.
Launch the
1
Tap
2
Tap
3
Samsung account
Remove
Settings
, enter your Samsung account password, and then tap OK.
app and tap
→ →
Remove account
Accounts and backup
.
Accounts
.
27
Basics

Transferring data from your previous device (Smart Switch)

Connect with your previous device via Smart Switch to transfer data.
Launch the
Settings
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
app and tap
Accounts and backup
Smart Switch
.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
On the previous device, launch Smart Switch.
1
If you do not have the app, download it from
On your device, launch the
2
Switch
.
Settings
Galaxy Store
app and tap
Accounts and backup
or
Play Store
.
Smart
Place the devices near each other.
3
On the previous device, tap
4
On the previous device, select an item to transfer and tap
5
On your device, tap
6
Follow the on-screen instructions to transfer data from your previous device.
7
After the data is done transferring, you can view a list of the transferred data on your device.
Receive
Send data
.
Wireless
.
Send
.
28
Basics
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
Back up data from your previous device to external storage.
1
Insert or connect the external storage device to your device.
2
On your device, launch the
3
Follow the on-screen instructions to transfer data from external storage.
4
Restore
.
Settings
app and tap
Accounts and backup

Understanding the screen

Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
Smart Switch
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
29
Basics
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the target position.
Double-tapping
Double-tap the screen.
30
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