Samsung SM-R3800MOAXAR, SM-R3800VSAXAR, SM-R3800GNAXAR User Manual

MOBILE

DEVICE

Health and Safety and Warranty Guide

Please read this manual before operating

your device and keep it for future

reference.

GH68-41039A Rev 1.1 Printed in Vietnam

Warning!

This product contains chemicals
known to the State of California to
cause cancer and reproductive
toxicity.

Intellectual Property

All Intellectual Property, as defined below,
owned by or which is otherwise the property
of Samsung or its respective suppliers
relating to the SAMSUNG Phone, including
but not limited to, accessories, parts, or
software relating there to (the “Phone
System”), is proprietary to Samsung and
protected under federal laws, state laws,
and international treaty provisions.
Intellectual Property includes, but is not
limited to, inventions (patentable or
unpatentable), patents, trade secrets,
copyrights, software, computer programs,
and related documentation and other works
of authorship. You may not infringe or

SM-R380_HS_English_NB1_PS_050614_F4

otherwise violate the rights secured by the
Intellectual Property. Moreover, you agree
that you will not (and will not attempt to)
modify, prepare derivative works of, reverse
engineer, decompile, disassemble, or
otherwise attempt to create source code
from the software. No title to or ownership in
the Intellectual Property is transferred to
you. All applicable rights of the Intellectual
Property shall remain with SAMSUNG and its
suppliers.

Open Source Software

Some software components of this product
incorporate source code covered under GNU
General Public License (GPL), GNU Lesser
General Public License (LGPL), OpenSSL
License, BSD License and other open source
licenses. To obtain the source code covered
under the open source licenses, please visit:

http://opensource.samsung.com

.

Disclaimer of Warranties;
Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED ON THE WARRANTY
PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT "AS IS",
AND SAMSUNG MAKES NO EXPRESS OR
IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE
PRODUCT, INCLUDING BUT NOT LIMITED TO
THE MERCHANTABILITY OF THE PRODUCT
OR ITS FITNESS FOR ANY PARTICULAR
PURPOSE OR USE; THE DESIGN, CONDITION
OR QUALITY OF THE PRODUCT; THE
PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR
COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING
THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE

CONSTRUED TO CREATE AN EXPRESS OR
IMPLIED WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE
PRODUCT. IN ADDITION, SAMSUNG SHALL
NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING FROM
THE BREACH OF THE EXPRESS WARRANTY,
INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS.

Modification of Software

SAMSUNG IS NOT LIABLE FOR
PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR
EDITING OF REGISTRY SETTINGS, OR YOUR
MODIFICATION OF OPERATING SYSTEM
SOFTWARE.

USING CUSTOM OPERATING SYSTEM
SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY. YOUR
CARRIER MAY NOT PERMIT USERS TO

DOWNLOAD CERTAIN SOFTWARE, SUCH AS
CUSTOM OS.

Samsung
Telecommunications
America (STA), LLC

Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082

Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
Toll Free Tel: [phone].HELP (4357)

Internet Address:
www.samsung.com

©

2014 Samsung Telecommunications
America, LLC. Samsung is a registered
trademark of Samsung Electronics Co., Ltd.

Do you have questions about your Samsung
Mobile Device?
For 24 hour information and assistance, we
offer a new FAQ/ARS System (Automated
Response System) at:
www.samsung.com/us/support

Table of Contents

Section 1: Health/Safety

Information ..................................3

Maintaining Water and Dust

Resistance . . . . . . . . . . . . . . . . . . 3

FCC Part 15 Information to User . . . 5

Smart Practices While Driving . . . . . 6

Battery Use and Safety . . . . . . . . . . 9

Samsung Mobile Products and

Recycling . . . . . . . . . . . . . . . . . . 15

UL Certified Travel Charger . . . . . . 16

Display / Touch-Screen . . . . . . . . . 17

GPS . . . . . . . . . . . . . . . . . . . . . . . . 18

Care and Maintenance . . . . . . . . . 19

Responsible Listening . . . . . . . . . . 24

Operating Environment . . . . . . . . . 29

Restricting Children's Access to

Your Mobile Device . . . . . . . . . . 35

FCC Notice and Cautions . . . . . . . . 35

Other Important Safety Information 37

1

Section 2: Warranty Information 41

Standard Limited Warranty . . . . . . .41

End User License Agreement for

Software . . . . . . . . . . . . . . . . . . .56

Index .......................................... 75

2

Section 1: Health/Safety Information

This section outlines the safety precautions
associated with using your Gear. The terms
"device" or "mobile device" are used in this
section to refer to your Gear.

information before using your mobile device.

Maintaining Water and Dust Resistance

This device is rated IP67 using the Ingress
Protection rating system.

Your device has been tested in a controlled
environment and shown to be water and
dust resistant in certain circumstances
(meets requirements of classification IP67 as
described by the international standard IEC
60529 - Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15 - 35
°C, 86 - 106 kPa, 1 meter, for 30 minutes).
Despite this classification, your device is not

3

Read this

impervious to water damage in any
situation. It is important that all
compartments are closed tightly.

Follow these tips carefully to prevent
damage to the device.

•

Whenever your device gets wet, dry it

thoroughly with a clean, soft cloth.

•

Do not expose the device to salt water or
ionized water, or to water over 1 meter deep for
more than 30 minutes. If your device is
exposed to fresh water, dry it thoroughly with a
clean, soft cloth. If the device is exposed to any
liquid other than fresh water, rinse the device
with fresh water immediately and dry it
thoroughly with a clean, soft cloth. Failure to
rinse the device in fresh water and dry it as
instructed may cause the device to suffer from
operability or cosmetic issues.

•

Do not expose the device to water at high
pressure, such as ocean waves or a waterfall.

Health/Safety Information 4

•

If the device is dropped or receives an impact,
the water and dust resistant features of the
device may be damaged.

•

If the device is dropped or receives an impact,
the water and dust resistant features of the
device may be damaged.

FCC Part 15 Information to User

Pursuant to part 15.21 of the FCC Rules, you
are cautioned that changes or modifications
not expressly approved by Samsung could
void your authority to operate the device.

This device complies with part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This device may not
cause harmful interference, and (2) this
device must accept any interference
received, including interference that may
cause undesired operation.

5

Smart Practices While Driving

On the Road

The primary responsibility of every driver is
the safe operation of his or her vehicle.

Responsible drivers understand that no
secondary task should be performed while
driving whether it be eating, drinking, talking
to passengers, or using a mobile device ­unless the driver has assessed the driving
conditions and is confident that the
secondary task will not interfere with their
primary responsibility.

activity while driving a moving vehicle which
may cause you to take your eyes off the road
or become so absorbed in the activity that
your ability to concentrate on the act of
driving becomes impaired

committed to promoting responsible driving
and giving drivers the tools they need to
understand and address distractions.

Health/Safety Information 6

Do not engage in any

. Samsung is

Check the laws and regulations on the use of
mobile devices and their accessories in the
areas where you drive. Always obey them. The
use of these devices may be prohibited or
restricted in certain areas. For example, only
hands-free use may be permitted in certain
areas.

Before using your device to chat with
friends, consider your circumstances. Let the
chat wait when driving conditions require.
Remember, driving comes first, nothing else!

If you consider a chat necessary and
appropriate, follow these tips:

•

Use a hands-free device;

•

Secure your mobile device within easy reach;

•

Chat when you are not moving;

•

Plan chats when your car will be stationary;

•

Do not engage in stressful or emotional
conversations;

7

•

Let the person with whom you are speaking
know that you are driving and will suspend the
chat if necessary;

•

Do not take notes or look up information while
driving;

Notice regarding legal restrictions on
mounting this device in an automobile:

Laws in some states may prohibit mounting
this device on or near the windshield of an
automobile. In other states, the law may
permit mounting this device only in specific
locations in the automobile. Be sure to
consult the state and local laws or
ordinances where you drive before mounting
this device in an automobile. Failure to
comply with these restrictions could result in
fines, penalties, or other damages.

Never mount this device in a manner that
will obstruct the driver’s clear view of the
street and traffic.

Health/Safety Information 8

Never use wireless data services such as Web
browsing or e-mail while operating a vehicle.

Never watch videos, such as a movie or clip,
or play video games while operating a vehicle.

For more information, go to
www.ctia.org

.

http://

Battery Use and Safety

The battery in device is not intended to be
replaced by the consumer. If you believe the
battery is damaged or needs to be replaced,
take the device to a service center for
inspection and replacement.

Important!

9

Handle and store batteries
properly to avoid injury or damage.
Most battery issues arise from
improper handling of batteries
and, particularly, from the
continued use of damaged
batteries.

•

Do not disassemble, crush, puncture, shred,
or otherwise attempt to change the form of
your battery

pressure on the battery. This can cause
leakage or an internal shortcircuit, resulting in
overheating.

•

Do not let the device come in contact with
liquids

dry and appears to operate normally, the
circuitry could slowly corrode and pose a safety
hazard. If the device and/or battery absorbs
liquid or appears to have corrosion, have them
checked by your service provider or contact
Samsung, even if they appear to be working
properly.

. Do not put a high degree of

. Even when the device appears to be

Health/Safety Information 10

•

Do not place your battery in or near a heat
source

. Excessive heating can damage the
device or the battery and could cause the
device or the battery to explode. Do not dry a
wet or damp battery with an appliance or heat
source such as a microwave oven, hair dryer,
iron, or radiator. Avoid leaving your device in
your car in high temperatures.

•

Do not dispose of the device or the battery
in a fire

. The device or the battery may explode

when overheated.

•

Do not handle a damaged or leaking
battery

. Do not let leaking battery fluid come in
contact with your eyes, skin or clothing. For
safe disposal options, contact your nearest
Samsung authorized service center.

11

•

Avoid dropping the device

device, especially on a hard surface, can
potentially cause damage to the device. Do not
carry device in your back pocket, which could
damage the device if you fall. If you suspect
damage to the device or battery, take it to a
service center for inspection.

•

Never use any charger, outlet, or battery

that is damaged in any way

•

Do not allow the battery to touch metal

. Accidental short circuiting can occur

objects

when a metallic object (coin, key, jewelry, clip,
or pen) causes a direct connection between the
+ and - terminals of the battery (metal strips on
the battery), for example when you carry a
spare battery in a pocket or bag. Short
circuiting the terminals may damage the
battery or the object causing the short
circuiting.

Health/Safety Information 12

. Dropping the

.

Important!

Use only Samsung-approved
batteries, and recharge your
battery only with
Samsung-approved chargers
which are specifically designed for
your device.

WARNING!
Use of a non-Samsung-approved battery or

charger may present a risk of fire, explosion,
leakage, or other hazard

warranty does not cover damage to the
device caused by non-Samsung-approved
batteries and/or chargers.

13

. Samsung's

•

Do not use incompatible batteries and

chargers

. Some websites and second hand

dealers not associated with reputable
manufacturers and carriers, might be selling
incompatible or even counterfeit batteries and
chargers. Consumers should purchase
manufacturer or carrier recommended
products and accessories. If unsure about
whether a replacement battery or charger is
compatible, contact the manufacturer of the
battery or charger.

•

Misuse or use of incompatible batteries and
charging devices could result in damage to
the equipment and a possible risk of fire,
explosion, or leakage, leading to serious
injuries, damages to your device, or other
serious hazard

.

Health/Safety Information 14

Samsung Mobile Products and Recycling

Samsung cares for the environment and
encourages its customers to recycle
Samsung mobile devices and genuine
Samsung accessories.

Proper disposal of your mobile device and its
battery is not only important for safety, it
benefits the environment. Batteries must be
recycled or disposed of properly.

For more information about recycling your
device, go to:
http://mobile.samsungusa.com/recycling/
index.jsp

or call

1-800-822-8837 for more information.
To find the nearest recycling location, go to:

www.samsung.com/recyclingdirect
1-877-278-0799.

Warning!

Never dispose of batteries in a fire
because they may explode.

15

or call

UL Certified Travel Charger

The Travel Charger for this mobile device
has met applicable UL safety requirements.
Please adhere to the following safety
instructions per UL guidelines:

FAILURE TO FOLLOW THE INSTRUCTIONS
OUTLINED MAY LEAD TO SERIOUS
PERSONAL INJURY AND POSSIBLE
PROPERTY DAMAGE.

IMPORTANT SAFETY INSTRUCTIONS ­SAVE THESE INSTRUCTIONS.

DANGER - TO REDUCE THE RISK
OF FIRE OR ELECTRIC SHOCK,
CAREFULLY FOLLOW THESE
INSTRUCTIONS.

FOR CONNECTION TO A SUPPLY
NOT IN NORTH AMERICA, USE AN
ATTACHMENT PLUG ADAPTOR OF
THE PROPER CONFIGURATION
FOR THE POWER OUTLET.

Health/Safety Information 16

THIS POWER UNIT IS INTENDED
TO BE CORRECTLY ORIENTED IN
A VERTICAL OR HORIZONTAL OR
FLOOR MOUNT POSITION.

Display / Touch-Screen

Please note the following information when
using your mobile device:

WARNING REGARDING DISPLAY

The display on your mobile device is
made of glass or acrylic and could
break if your mobile device is dropped
or if it receives significant impact. Do
not use if screen is broken or cracked
as this could cause injury to you.

WARRANTY DISCLAIMER: PROPER USE
OF A TOUCH-SCREEN MOBILE DEVICE

17

If your mobile device has a
touch-screen display, please note that
a touch-screen responds best to a
light touch from the pad of your finger
or a non-metallic stylus. Using
excessive force or a metallic object
when pressing on the touch-screen
may damage the tempered glass
surface and void the warranty. For
more information, please refer to the
“Standard Limited Warranty”.

GPS

The device does not use a Global Positioning
System (GPS) signal for location-based
applications. However, your paired device
may do so. Please consult the Health and
Safety and Warranty Guide for your paired
device for more information.

Health/Safety Information 18

Navigation

Maps, directions, and other navigation-data,
including data relating to your current
location, may contain inaccurate or
incomplete data, and circumstances can and
do change over time. In some areas,
complete information may not be available.

Therefore,
confirm that the navigational instructions are
consistent with what you see before following
them. All users should pay attention to road
conditions, closures, traffic, and all other
factors that may impact safe driving or
walking. Always obey posted road signs

you should always visually

.

Care and Maintenance

Your mobile device is a product of superior
design and craftsmanship and should be
treated with care. The suggestions below
will help you fulfill any warranty obligations
and allow you to enjoy this product for many
years:

19

Keep your Samsung Mobile Device away from:

Deliberate exposure to liquids of any kind

Please refer to instructions for adhering
to IP67 certification parameters and
make sure that liquid exposure of the
device does not exceed these limitations.
Precipitation, humidity, and liquids
contain minerals that will corrode
electronic circuits.

If the mobile device does get wet, do not
accelerate drying with the use of an
oven, microwave, or dryer, because this
may damage the mobile device and
could cause a fire or explosion. Do not
use the mobile device in very wet
conditions. Doing so may cause an
electric shock to you or damage to the
mobile device. Do not expose the straps
to very wet conditions. Wet straps can
cause skin irritations. Dry the straps first.
If you experience skin irritation when

Health/Safety Information 20

wearing the device, stop wearing the
device and consult a physician.

Extreme heat or cold

Avoid temperatures below 0°C / 32°F or
above 45°C / 113°F.

Do not try to dry your mobile device in a
microwave oven. Doing so may cause a
fire or explosion.

Dust and Dirt

Do not expose your mobile device to
substantial quantities of dust, dirt, or
sand.

Cleaning solutions

Do not use harsh chemicals, cleaning
solvents, or strong detergents to clean
the mobile device. Wipe it with a soft
cloth slightly dampened in a mild
soap-and-water solution.

Shock or vibration

21

Microwaves

Do not drop, knock, or shake the mobile
device. Rough handling can break
internal circuit boards. Do not bite or
suck on the device or otherwise insert
the device into the eyes, ears, or mouth.

Paint

Do not paint the mobile device. Paint can
clog the device’s moving parts or
ventilation openings and prevent proper
operation.

Strap

Ensure that the strap is kept clean.

Bluetooth

Do not touch the Bluetooth antenna of a
connected mobile device.

•

Samsung is not responsible for the loss,
interception, or misuse of data sent or
received via the Bluetooth feature.

Health/Safety Information 22

•

Always ensure that you share and receive
data with devices that are trusted and
properly secured.

•

Some devices, especially those that are not
tested or approved by the Bluetooth SIG,
may not be compatible with your device.

Important!

Caution!

Do not allow the touch screen to
come into contact with other
electrical devices. Electrostatic
discharges can cause the touch
screen to malfunction.

To avoid damaging the touch screen,
do not tap it with anything sharp or
apply excessive pressure to it with
your fingertips.

23

Responsible Listening

Caution! Avoid potential hearing loss

Damage to hearing occurs when a person is
exposed to loud sounds over time. The risk
of hearing loss increases as sound is played
louder and for longer durations.

Prolonged exposure to loud sounds
(including music) is the most common cause
of preventable hearing loss. Some scientific
research suggests that using portable audio
devices, such as portable music players and
cell phones, at high volume settings for long
durations may lead to permanent
noise-induced hearing loss. This includes
the use of headphones (including headsets,
earbuds, and Bluetooth
devices).

Exposure to very loud sound has also been
associated in some studies with tinnitus (a
ringing in the ear), hypersensitivity to sound,

Health/Safety Information 24

®

.

or other wireless

and distorted hearing. Individual
susceptibility to noise-induced hearing loss
and potential hearing problem varies.
Additionally, the amount of sound produced
by a portable audio device varies depending
on the nature of the sound, the device
settings, and the headphones that are used.
As a result, there is no single volume setting
that is appropriate for everyone or for every
combination of sound, settings, and
equipment.

You should follow some common sense
recommendations when using any portable
audio device:

•

Always turn the volume down before plugging
the earphones into an audio source.

•

Set the volume in a quiet environment and
select the lowest volume at which you can hear
adequately.

25

•

Be aware that you can adapt to higher volume
settings over time, not realizing that the higher
volume may be harmful to your hearing.

•

When using headphones, turn the volume down
if you cannot hear the people speaking near
you or if the person sitting next to you can hear
what you are listening to.

•

Do not turn the volume up to block out noisy
surroundings. If you choose to listen to your
portable device in a noisy environment, use
noise-cancelling headphones to block out
background environmental noise. By blocking
background environment noise, noise
cancelling headphones should allow you to
hear the music at lower volumes than when
using earbuds.

•

Limit the amount of time you listen. As the
volume increases, less time is required before
you hearing could be affected.

Health/Safety Information 26

•

Avoid using headphones after exposure to
extremely loud noises, such as rock concerts,
that might cause temporary hearing loss.
Temporary hearing loss might cause unsafe
volumes to sound normal.

•

Do not listen at any volume that causes you
discomfort. If you experience ringing in your
ears, hear muffled speech, or experience any
temporary hearing difficulty after listening to
your portable audio device, discontinue use and
consult your doctor.

You can obtain additional information on this
subject from the following sources:

27

American Academy of Audiology

11730 Plaza American Drive, Suite
300
Reston, VA 20190

Voice: [phone]
Email: [e-mail]

Internet:

http://www.audiology.org/Pages/

default.aspx

National Institute on Deafness and
Other Communication Disorders

National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320

Email: [e-mail]
Internet:

http://www.nidcd.nih.gov/

Health/Safety Information 28

National Institute for Occupational

Safety and Health (NIOSH)

395 E Street, S.W., Suite 9200

Patriots Plaza Building

Washington, DC 20201

Voice: 1-800-35-NIOSH

(1-800-356-4674)

1-800-CDC-INFO

(1-800-232-4636)

Outside the U.S. 513-533-8328

Email: [e-mail]

Internet:

http://www.cdc.gov/niosh/topics/

noise/default.html

1-888-232-6348 TTY

Operating Environment

Remember to follow any special regulations
in force in any area, and always switch your
mobile device off whenever it is forbidden to
use it, or when it may cause interference or

29

danger. When connecting the mobile device
or any accessory to another device, read its
user's guide for detailed safety instructions.
Do not connect incompatible products.

Using Your Mobile Device Near Other
Electronic Devices

Most modern electronic equipment is
shielded from Radio Frequency (RF) signals.
However, certain electronic equipment may
not be shielded against the RF signals from
your wireless mobile device. Consult the
manufacturer to discuss alternatives.

Implantable Medical Devices

A minimum separation of six (6) inches
should be maintained between a handheld
wireless mobile device and an implantable
medical device, such as a pacemaker or
implantable cardioverter defibrillator, to
avoid potential interference with the device.

Persons who have such devices:

Health/Safety Information 30

•

Should ALWAYS keep the mobile device more
than six (6) inches from their implantable
medical device when the mobile device is
turned ON;

•

Should not carry the mobile device in a breast
pocket;

•

Should use the ear opposite the implantable
medical device to minimize the potential for
interference;

•

Should turn the mobile device OFF immediately
if there is any reason to suspect that
interference is taking place;

•

Should read and follow the directions from the
manufacturer of your implantable medical
device. If you have any questions about using
your wireless mobile device with an
implantable medical device, consult your health
care provider.

For more information see:
http://www.fcc.gov/oet/rfsafety/rf-faqs.html#

31

.

Other Medical Devices

If you use any other personal medical
devices, consult the manufacturer of your
device to determine if it is adequately
shielded from external RF energy. Your
physician may be able to assist you in
obtaining this information. Switch your
mobile device off in health care facilities
when any regulations posted in these areas
instruct you to do so. Hospitals or health
care facilities may be using equipment that
could be sensitive to external RF energy.

Veh icle s

RF signals may affect improperly installed or
inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer
or its representative regarding your vehicle
before using your mobile device in a motor
vehicle. You should also consult the
manufacturer of any equipment that has
been added to your vehicle.

Health/Safety Information 32

Posted Facilities

Switch your mobile device off in any facility
where posted notices require you to do so.

Potentially Explosive Environments

Switch your mobile device off when in any
area with a potentially explosive atmosphere
and obey all signs and instructions. Sparks
in such areas could cause an explosion or
fire resulting in bodily injury or even death.
Users are advised to switch the mobile
device off while at a refueling point (service
station).

Users are reminded of the need to observe
restrictions on the use of radio equipment in
fuel depots (fuel storage and distribution
areas), chemical plants, or where blasting
operations are in progress. Areas with a
potentially explosive atmosphere are often,
but not always, clearly marked. They include
below deck on boats, chemical transfer or
storage facilities, vehicles using liquefied

33

petroleum gas (such as propane or butane),
areas where the air contains chemicals or
particles, such as grain, dust, or metal
powders, and any other area where you
would normally be advised to turn off your
vehicle engine.

When your Device is Wet

Do not turn on your device if it is wet. If your
device is already on, turn it off and remove
the battery immediately, if applicable (if the
device will not turn off or you cannot remove
the battery, leave it as is). Then, dry the
device with a towel and take it to a service
center. Vehicles using liquefied petroleum
gas (such as propane or butane) must
comply with the National Fire Protection
Standard (NFPA-58). For a copy of this
standard, contact the National Fire
Protection Association.

Health/Safety Information 34

Restricting Children's Access to Your Mobile Device

Your mobile device is not a toy. Do not allow
children to play with it because they could
hurt themselves and others, damage the
mobile device, or use services that increase
your mobile device bill.

Keep the mobile device and all its parts and
accessories out of the reach of small
children.

FCC Notice and Cautions

FCC Notice

The mobile device may cause TV or radio
interference if used in close proximity to
receiving equipment. The FCC can require
you to stop using the mobile device if such
interference cannot be eliminated.

35

Cautions

Any changes or modifications to your mobile
device not expressly approved by Samsung
could void your warranty for this equipment
and void your authority to operate this
equipment. Only use approved batteries,
antennas, and chargers.

The use of any unauthorized accessories
may be dangerous and void the mobile
device warranty if said accessories cause
damage or a defect to the mobile device.
Although your mobile device is quite sturdy,
it is a complex piece of equipment and can
be broken. Avoid dropping, hitting, bending,
or sitting on it.

Health/Safety Information 36

Other Important Safety Information

•

This device, its components and features, and
associated software are not intended to be
used in the diagnosis, treatment, cure,
prevention or mitigation of disease or other
conditions.

•

Only qualified personnel should service the
mobile device. Faulty service may be
dangerous and may invalidate any warranty
applicable to the device.

•

Ensure that any mobile devices or related
equipment used in your vehicle are securely
mounted.

•

Check regularly that all wireless mobile device
equipment in your vehicle is mounted and
operating properly.

37

•

When using a headset in dry environments,
static electricity can build up in the headset and
cause a small quick static electrical shock. To
minimize the risk of electrostatic discharge
from the headset avoid using the headset in
extremely dry environments or touch a
grounded unpainted metal object to discharge
static electricity before inserting the headset.

•

Do not store or carry flammable liquids, gases,
or explosive materials in the same
compartment as the mobile device, its parts, or
accessories.

•

For vehicles equipped with an air bag,
remember that an air bag inflates with great
force. Do not place objects, including installed
or portable wireless equipment near or in the
area over the air bag or in the air bag
deployment area. If wireless equipment is
improperly installed and the air bag inflates,
serious injury could result.

Health/Safety Information 38

•

Switch your mobile device off before boarding
an aircraft. The use of wireless mobile devices
in aircraft may be illegal and may be dangerous
to the aircraft's operation. Check with
appropriate authorities before using any
function of a mobile device while on an aircraft.

•

Failure to observe these instructions may lead
to the suspension or denial of network services
to the offender, or legal action, or both.

•

While using your device, leave some lights on in
the room and do not hold the screen too close
to your eyes.

•

Seizures or blackouts can occur when you are
exposed to flashing lights while watching
videos or playing games for extended periods. If
you feel any discomfort, stop using the device
immediately.

39

•

Reduce risk of repetitive motion injuries. When
you repetitively perform actions, such as
pressing keys, drawing characters on a touch
screen with your fingers, or playing games, you
may experience occasional discomfort in your
hands, neck, shoulders, or other parts of your
body. When using your device for extended
periods, hold the device with a relaxed grip,
press the keys lightly, and take frequent
breaks. If you continue to have discomfort
during or after such use, stop use and see a
physician.

•

Consult a medical professional if you
experience any health problems or need
medical assistance.

•

If your device has a camera flash or light, do
not use the flash or light close to the eyes of
people or pets. [050514]

Health/Safety Information 40

Section 2: Warranty Information

Standard Limited Warranty

What is covered and for how long?

SAMSUNG TELECOMMUNICATIONS
AMERICA, LLC (“SAMSUNG”) warrants that
SAMSUNG’s handsets and accessories
(“Products”) are free from defects in
material and workmanship under normal use
and service for the period commencing upon
the date of purchase by the first consumer
purchaser and continuing for the following
specified period of time after that date:

Device 1 Year

Battery(ies)* 1 Year

Case/Pouch/Holster* 90 Days

Other Device

Accessories*

41

1 Year

*If applicable.

What is not covered?

This Limited Warranty is conditioned upon
proper use of the Product.

This Limited Warranty does not cover: (a)
defects or damage resulting from accident,
misuse, abnormal use, abnormal conditions,
improper storage, exposure to liquid,
moisture, dampness, sand or dirt, neglect, or
unusual physical, electrical or
electromechanical stress; (b) scratches,
dents and cosmetic damage, unless caused
by SAMSUNG; (c) defects or damage
resulting from excessive force or use of a
metallic object when pressing on a touch
screen; (d) equipment that has the serial
number or the enhancement data code
removed, defaced, damaged, altered or
made illegible; (e) ordinary wear and tear;
(f) defects or damage resulting from the use
of Product in conjunction or connection with
accessories, products, or ancillary/

Warranty Information 42

peripheral equipment not furnished or
approved by SAMSUNG; (g) defects or
damage resulting from improper testing,
operation, maintenance, installation, service,
or adjustment not furnished or approved by
SAMSUNG, including but not limited to
installation of unauthorized software and
unauthorized root access, both of which
shall void this limited warranty (h) defects or
damage resulting from external causes such
as collision with an object, fire, flooding, dirt,
windstorm, lightning, earthquake, exposure
to weather conditions, theft, blown fuse, or
improper use of any electrical source;
(i) defects or damage resulting from cellular
signal reception or transmission, or viruses
or other software problems introduced into
the Product; or (j) Product used or purchased
outside the United States. This Limited
Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or
the battery leaks, and this Limited Warranty

43

does not cover any battery if (i) the battery
has been charged by a battery charger not
specified or approved by SAMSUNG for
charging the battery; (ii) any of the seals on
the battery are broken or show evidence of
tampering; or (iii) the battery has been used
in equipment other than the SAMSUNG
device for which it is specified.

What are SAMSUNG’s obligations?

During the applicable warranty period,
provided the Product is returned in
accordance with the terms of this Limited
Warranty, SAMSUNG will repair or replace
the Product, at SAMSUNG’s sole option,
without charge. SAMSUNG may, at
SAMSUNG’s sole option, use rebuilt,
reconditioned, or new parts or components
when repairing any Product, or may replace
the Product with a rebuilt, reconditioned or
new Product.

Warranty Information 44

Repaired/replaced cases, pouches and
holsters will be warranted for a period of
ninety (90) days. All other repaired/replaced
Products will be warranted for a period equal
to the remainder of the original Limited
Warranty on the original Product or for ninety
(90) days, whichever is longer. All replaced
Products, parts, components, boards and
equipment shall become the property of
SAMSUNG. Except to any extent expressly
allowed by applicable law, transfer or
assignment of this Limited Warranty is
prohibited.

What must you do to obtain warranty service?

To obtain service under this Limited
Warranty, you must return the Product to an
authorized phone service facility in an
adequate container for shipping,
accompanied by the sales receipt or
comparable proof of sale showing the

45

original date of purchase, the serial number
of the Product and the seller’s name and
address.

To obtain assistance on where to deliver the
Product, please call SAMSUNG Customer
Care at 1-888-987-4357. If SAMSUNG
determines that any Product is not covered
by this Limited Warranty, you must pay all
parts, shipping, and labor charges for the
repair or return of such Product.

You should keep a separate backup copy of
any contents of the Product before delivering
the Product to SAMSUNG for warranty
service, as some or all of the contents may
be deleted or reformatted during the course
of warranty service.

What are the limits on SAMSUNG’s liability?

THIS LIMITED WARRANTY SETS OUT THE
FULL EXTENT OF SAMSUNG’S
RESPONSIBILITIES, AND THE EXCLUSIVE
REMEDY REGARDING THE PRODUCTS.

Warranty Information 46

ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION, IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. IN
NO EVENT SHALL SAMSUNG BE LIABLE FOR
DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT OR FOR, WITHOUT
LIMITATION, COMMERCIAL LOSS OF ANY
SORT; LOSS OF USE, TIME, DATA,
REPUTATION, OPPORTUNITY, GOODWILL,
PROFITS OR SAVINGS; INCONVENIENCE;
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES; OR DAMAGES ARISING
FROM THE USE OR INABILITY TO USE THE
PRODUCT. SOME STATES AND
JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, OR THE DISCLAIMER OR
LIMITATION OF INCIDENTAL OR

47

CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS AND DISCLAIMERS MAY NOT
APPLY TO YOU.

SAMSUNG MAKES NO WARRANTIES OR
REPRESENTATIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, AS TO THE
QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE OR SUITABILITY OF ANY
THIRD-PARTY SOFTWARE OR EQUIPMENT
USED IN CONJUNCTION WITH THE PRODUCT,
OR THE ABILITY TO INTEGRATE ANY SUCH
SOFTWARE OR EQUIPMENT WITH THE
PRODUCT, WHETHER SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT IS INCLUDED
WITH THE PRODUCT DISTRIBUTED BY
SAMSUNG OR OTHERWISE. RESPONSIBILITY
FOR THE QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE AND
SUITABILITY OF ANY SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT RESTS SOLELY

Warranty Information 48

WITH THE USER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT.

Nothing in the Product instructions or
information shall be construed to create an
express warranty of any kind with respect to
the Products. No agent, employee, dealer,
representative or reseller is authorized to
modify or extend this Limited Warranty or to
make binding representations or claims,
whether in advertising, presentations or
otherwise, on behalf of SAMSUNG regarding
the Products or this Limited Warranty.

This Limited Warranty gives you specific
legal rights, and you may also have other
rights that vary from state to state.

What is the procedure for resolving disputes?

ALL DISPUTES WITH SAMSUNG ARISING IN
ANY WAY FROM THIS LIMITED WARRANTY
OR THE SALE, CONDITION OR
PERFORMANCE OF THE PRODUCTS SHALL

49

BE RESOLVED EXCLUSIVELY THROUGH FINAL
AND BINDING ARBITRATION, AND NOT BY A
COURT OR JURY.

Any such dispute shall not be combined or
consolidated with a dispute involving any
other person’s or entity’s Product or claim,
and specifically, without limitation of the
foregoing, shall not under any
circumstances proceed as part of a class
action. The arbitration shall be conducted
before a single arbitrator, whose award may
not exceed, in form or amount, the relief
allowed by the applicable law. The
arbitration shall be conducted according to
the American Arbitration Association (AAA)
Commercial Arbitration Rules applicable to
consumer disputes. This arbitration
provision is entered pursuant to the Federal
Arbitration Act. The laws of the State of
Texas, without reference to its choice of
laws principles, shall govern the
interpretation of the Limited Warranty and all

Warranty Information 50

disputes that are subject to this arbitration
provision. The arbitrator shall decide all
issues of interpretation and application of
this arbitration provision and the Limited
Warranty.

For any arbitration in which your total
damage claims, exclusive of attorney fees
and expert witness fees, are $5,000.00 or
less (“Small Claim”), the arbitrator may, if
you prevail, award your reasonable attorney
fees, expert witness fees and costs as part
of any award, but may not grant SAMSUNG
its attorney fees, expert witness fees or
costs unless it is determined that the claim
was brought in bad faith. In a Small Claim
case, you shall be required to pay no more
than half of the total administrative, facility
and arbitrator fees, or $50.00 of such fees,
whichever is less, and SAMSUNG shall pay
the remainder of such fees. Administrative,
facility and arbitrator fees for arbitrations in
which your total damage claims, exclusive of

51

attorney fees and expert witness fees,
exceed $5,000.00 (“Large Claim”) shall be
determined according to AAA rules. In a
Large Claim case, the arbitrator may grant to
the prevailing party, or apportion among the
parties, reasonable attorney fees, expert
witness fees and costs. Judgment may be
entered on the arbitrator’s award in any
court of competent jurisdiction.

This arbitration provision also applies to
claims against SAMSUNG’s employees,
representatives and affiliates if any such
claim arises from the Product’s sale,
condition or performance.

You may opt out of this dispute resolution
procedure by providing notice to SAMSUNG no
later than 30 calendar days from the date of
the first consumer purchaser’s purchase of
the Product. To opt out, you must send notice
by e-mail to [e-mail], with
the subject line: “Arbitration Opt Out.” You
must include in the opt out e-mail (a) your

Warranty Information 52

name and address; (b) the date on which the
Product was purchased; (c) the Product model
name or model number; and (d) the IMEI or
MEID or Serial Number, as applicable, if you
have it (the IMEI or MEID or Serial Number can
be found (i) on the Product box; (ii) on the
Product information screen, which can be
found under “Settings;” (iii) on a label on the
back of the Product beneath the battery, if the
battery is removable; and (iv) on the outside of
the Product if the battery is not removable).
Alternatively, you may opt out by calling
1-888-987-4357 no later than 30 calendar
days from the date of the first consumer
purchaser’s purchase of the Product and
providing the same information. These are the
only two forms of notice that will be effective
to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure
will not affect the coverage of the Limited
Warranty in any way, and you will continue to
enjoy the benefits of the Limited Warranty.

53

Severability

If any portion of this Limited Warranty is held
to be illegal or unenforceable, such partial
illegality or unenforceability shall not affect
the enforceability of the remainder of the
Limited Warranty.

Precautions for Transfer and
Disposal

If data stored on this device is deleted or
reformatted using the standard methods, the
data only appears to be removed on a
superficial level, and it may be possible for
someone to retrieve and reuse the data by
means of special software.

To avoid unintended information leaks and
other problems of this sort, it is
recommended that the device be returned to
Samsung’s Customer Care Center for an
Extended File System (EFS) Clear which will
eliminate all user memory and return all

Warranty Information 54

settings to default settings. Please contact
the

Samsung Customer Care Center

details.

for

Important!

Please provide warranty
information (proof of purchase) to
Samsung’s Customer Care Center
in order to provide this service at
no charge. If the warranty has
expired on the device, charges
may apply.

Samsung Telecommunications America, LLC
1301 E. Lookout Drive
Richardson, Texas 75082

Phone: 1-800-SAMSUNG
Phone: [phone]-HELP (4357)

No reproduction in whole or in part allowed
without prior written approval. Specifications
and availability subject to change without
notice. [111611]

55

End User License Agreement for Software

IMPORTANT. READ CAREFULLY: This End User
License Agreement ("EULA") is a legal
agreement between you (either an individual or
a single entity) and Samsung Electronics Co.,
Ltd. ("Samsung") for software, owned by
Samsung and its affiliated companies and its
third party suppliers and licensors, that
accompanies this EULA, which includes
computer software and may include associated
media, printed materials, "online" or electronic
documentation in connection with your use of
this device ("Software").

This device requires the use of preloaded
software in its normal operation. BY USING THE
DEVICE OR ITS PRELOADED SOFTWARE, YOU
ACCEPT THE TERMS OF THIS EULA. IF YOU DO
NOT ACCEPT THESE TERMS,
DEVICE OR THE SOFTWARE.

Warranty Information 56

DO NOT USE

THE

1.

GRANT OF LICENSE

following rights provided that you comply with
all terms and conditions of this EULA: You may
install, use, access, display and run one copy of
the Software on the local hard disk(s) or other
permanent storage media of one computer and
use the Software on a single computer or a
mobile device at a time, and you may not make
the Software available over a network where it
could be used by multiple computers at the
same time. You may make one copy of the
Software in machine readable form for backup
purposes only; provided that the backup copy
must include all copyright or other proprietary
notices contained on the original.

Certain items of the Software may be subject to
open source licenses. The open source license
provisions may override some of the terms of
this EULA. We make the applicable open source
licenses available to you on the Legal Notices
section of the Settings menu of your device.

. Samsung grants you the

57

2.

RESERVATION OF RIGHTS AND OWNERSHIP

Samsung reserves all rights not expressly
granted to you in this EULA. The Software is
protected by copyright and other intellectual
property laws and treaties. Samsung or its
suppliers own the title, copyright and other
intellectual property rights in the Software. The
Software is licensed, not sold.

3.

LIMITATIONS ON END USER RIGHTS

not reverse engineer, decompile, disassemble,
or otherwise attempt to discover the source
code or algorithms of, the Software (except and
only to the extent that such activity is expressly
permitted by applicable law not withstanding
this limitation), or modify, or disable any
features of, the Software, or create derivative
works based on the Software. You may not rent,
lease, lend, sublicense or provide commercial
hosting services with the Software.

CONSENT TO USE OF DATA

4.
Samsung and its affiliates may collect and use
technical information gathered as part of the
product support services related to the

. You agree that

.

. You may

Warranty Information 58

Software provided to you, if any, such as
IMEI(your device's unique identification
number), device number, model name,
customer code, access recording, your device's
current SW version, MCC (Mobile Country
Code), MNC (Mobile Network Code). Samsung
and its affiliates may use this information solely
to improve their products or to provide
customized services or technologies to you and
will not disclose this information in a form that
personally identifies you. At all times your
information will be treated in accordance with
Samsung's Privacy Policy, which can be viewed
at:
http://account.samsung.com/membership/pp

5.

SOFTWARE UPDATES

to you or make available to you updates,
upgrades, supplements and add-on
components (if any) of the Software related to
security, including bug fixes, service upgrades
(parts or whole), products or devices, and
updates and enhancements to any software for
security previously installed (including entirely

. Samsung may provide

.

59

new versions), (collectively “Update”) after the
date you obtain your initial copy of the Software
related to security to improve such Software
and ultimately enhance your user experience
with your device. This EULA applies to all and
any component of the Update that Samsung
may provide to you or make available to you
after the date you obtain your initial copy of the
Software related to security, unless we provide
other terms along with such Update. To use
Software related to security provided through
Update, you must first be licensed for the
Software identified by Samsung as eligible for
the Update. After the Update, you may no
longer use the Software that formed the basis
for your Update eligibility. The updated
Software version may add new functions and,
in some limited cases, may delete existing
functions.

While the Update will be generally available, in
some limited circumstances, the Software
updates will only be offered by your network

Warranty Information 60

carrier, and such Software updates will be
governed by your contractual relationship with
your network carrier.

6. Some features of the Software may require
your device to have access to the internet and
may be subject to restrictions imposed by your
network or internet provider. Unless your
device is connected to the internet through
Wi-Fi connection, the Software will access
through your mobile network, which may result
in additional charges depending on your
payment plan. In addition, your enjoyment of
some features of the Software may be affected
by the suitability and performance of your
device hardware or data access.

SOFTWARE TRANSFER

7.
this EULA or the rights to the Software granted
herein to any third party unless it is in
connection with the sale of the mobile device
which the Software accompanied. In such
event, the transfer must include all of the
Software (including all component parts, the
media and printed materials, any upgrades, this

. You may not transfer

61

EULA) and you may not retain any copies of the
Software. The transfer may not be an indirect
transfer, such as a consignment. Prior to the
transfer, the end user receiving the Software
must agree to all the EULA terms.

8.

EXPORT RESTRICTIONS

that the Software is subject to export
restrictions of various countries. You agree to
comply with all applicable international and
national laws that apply to the Software,
including all the applicable export restriction
laws and regulations.

TERMINATION

9.
terminated. Your rights under this License will
terminate automatically without notice from
Samsung if you fail to comply with any of the
terms and conditions of this EULA. Upon
termination of this EULA, you must cease all
use of the Software and destroy all copies, full
or partial, of the Software.

10.

DISCLAIMER OF WARRANTY

SEPARATELY STATED IN A WRITTEN EXPRESS
LIMITED WARRANTY ACCOMPANYING YOUR

. You acknowledge

. This EULA is effective until

. UNLESS

Warranty Information 62

DEVICE, ALL SOFTWARE PROVIDED BY
SAMSUNG WITH THIS MOBILE DEVICE
(WHETHER INCLUDED WITH THE DEVICE,
DOWNLOADED, OR OTHERWISE OBTAINED) IS
PROVIDED "AS IS" AND ON AN "AS AVAILABLE"
BASIS, WITHOUT WARRANTIES OF ANY KIND
FROM SAMSUNG, EITHER EXPRESS OR
IMPLIED. TO THE FULLEST EXTENT POSSIBLE
PURSUANT TO APPLICABLE LAW, SAMSUNG
DISCLAIMS ALL WARRANTIES EXPRESS,
IMPLIED, OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, SATISFACTORY QUALITY OR
WORKMANLIKE EFFORT, FITNESS FOR A
PARTICULAR PURPOSE, RELIABILITY OR
AVAILABILITY, ACCURACY, LACK OF VIRUSES,
QUIET ENJOYMENT, NON INFRINGEMENT OF
THIRD PARTY RIGHTS OR OTHER VIOLATION OF
RIGHTS. SOME JURISDICTIONS DO NOT ALLOW
EXCLUSIONS OR LIMITATIONS OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY TO YOU. NO
ADVICE OR INFORMATION, WHETHER ORAL OR

63

WRITTEN, OBTAINED BY YOU FROM SAMSUNG
OR ITS AFFILIATES SHALL BE DEEMED TO
ALTER THIS DISCLAIMER BY SAMSUNG OF
WARRANTY REGARDING THE SOFTWARE, OR
TO CREATE ANY WARRANTY OF ANY SORT
FROM SAMSUNG.

THIRD-PARTY APPLICATIONS

11.
party applications may be included with, or
downloaded to this mobile device. Samsung
makes no representations whatsoever about
any of these applications. Since Samsung has
no control over such applications, you
acknowledge and agree that Samsung is not
responsible for the availability of such
applications and is not responsible or liable for
any content, advertising, products, services, or
other materials on or available from such
applications. You expressly acknowledge and
agree that use of third party applications is at
your sole risk and that the entire risk of
unsatisfactory quality, performance, accuracy
and effort is with you. It is up to you to take
precautions to ensure that whatever you select

. Certain third

Warranty Information 64

to use is free of such items as viruses, worms,
Trojan horses, and other items of a destructive
nature. References on this mobile device to any
names, marks, products, or services of any
third-parties are provided solely as a
convenience to you, and do not constitute or
imply an endorsement, sponsorship, or
recommendation of, or affiliation with the third
party or its products and services. You agree
that Samsung shall not be responsible or liable,
directly or indirectly, for any damage or loss,
including but not limited to any damage to the
mobile device or loss of data, caused or alleged
to be caused by, or in connection with, use of or
reliance on any such third party content,
products, or services available on or through
any such application. You acknowledge and
agree that the use of any third-party application
is governed by such third party application
provider's Terms of Use, License Agreement,
Privacy Policy, or other such agreement and
that any information or personal data you
provide, whether knowingly or unknowingly, to

65

such third-party application provider, will be
subject to such third party application
provider's privacy policy, if such a policy exists.
SAMSUNG DISCLAIMS ANY RESPONSIBILITY
FOR ANY DISCLOSURE OF INFORMATION OR
ANY OTHER PRACTICES OF ANY THIRD PARTY
APPLICATION PROVIDER. SAMSUNG EXPRESSLY
DISCLAIMS ANY WARRANTY REGARDING
WHETHER YOUR PERSONAL INFORMATION IS
CAPTURED BY ANY THIRD PARTY APPLICATION
PROVIDER OR THE USE TO WHICH SUCH
PERSONAL INFORMATION MAY BE PUT BY
SUCH THIRD PARTY APPLICATION PROVIDER.

SAMSUNG APPLICATIONS

12.
applications and services may be included with,
or downloaded to, this mobile device. Many of
them require Samsung Services membership
registration ("Samsung Account"), and your
rights and obligations will be set forth in
separate Samsung Account terms and
conditions and privacy policies. There are
non-Samsung Account applications and
services that require your consent to their

. Certain Samsung

Warranty Information 66

separate terms and conditions and privacy
policies. You expressly acknowledge and agree
that your use of such applications and services
will be subject to the applicable terms and
conditions and privacy policies.

LIMITATION OF LIABILITY

13.
NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND ARISING OUT OF OR RELATING TO THE
USE OR THE INABILITY TO USE THE SOFTWARE
OR ANY THIRD PARTY APPLICATION, ITS
CONTENT OR FUNCTIONALITY, INCLUDING BUT
NOT LIMITED TO DAMAGES CAUSED BY OR
RELATED TO ERRORS, OMISSIONS,
INTERRUPTIONS, DEFECTS, DELAY IN
OPERATION OR TRANSMISSION, COMPUTER
VIRUS, FAILURE TO CONNECT, NETWORK
CHARGES, IN-APP PURCHASES, AND ALL
OTHER DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. SOME JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF

. SAMSUNG WILL

67

INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE EXCLUSIONS OR LIMITATIONS
MAY NOT APPLY TO YOU. NOTWITHSTANDING
THE FOREGOING, SAMSUNG ELECTRONIC CO.'S
TOTAL LIABILITY TO YOU FOR ALL LOSSES,
DAMAGES, CAUSES OF ACTION, INCLUDING
BUT NOT LIMITED TO THOSE BASED ON
CONTRACT, TORT, OR OTHERWISE, ARISING
OUT OF YOUR USE OF THE SOFTWARE OR
THIRD PARTY APPLICATIONS ON THIS MOBILE
DEVICE, OR ANY OTHER PROVISION OF THIS
EULA, SHALL NOT EXCEED THE AMOUNT
PURCHASER PAID SPECIFICALLY FOR THIS
MOBILE DEVICE OR ANY SUCH THIRD PARTY
APPLICATION THAT WAS INCLUDED WITH THIS
MOBILE DEVICE. THE FOREGOING LIMITATIONS,
EXCLUSIONS, AND DISCLAIMERS (INCLUDING
SECTIONS 10, 11, 12 AND 13) SHALL APPLY TO
THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, EVEN IF ANY REMEDY FAILS
ITS ESSENTIAL PURPOSE.

Warranty Information 68

14.

U.S. GOVERNMENT END USERS RESTRICTED

. The Software is licensed only with

RIGHTS

"restricted rights" and as "commercial items"
consisting of "commercial software" and
"commercial software documentation" with
only those rights as are granted to all other end
users pursuant to the terms and conditions
herein. All Products are provided only with
"restricted rights" with only those rights as are
granted to all other end users pursuant to the
terms and conditions herein. All Software and
Products are provided subject to Federal
Acquisition Regulation (FAR) 52.227.19.

15.

APPLICABLE LAW

the laws of the jurisdiction where you are a
resident or, if a resident of the United States, by
the laws of the state of Texas, without regard to
its conflict of law provisions. This EULA shall not
be governed by the UN Convention on Contracts
for the International Sale of Goods, the
application of which is expressly excluded.

. This EULA is governed by

69

16.

DISPUTE RESOLUTION

(a) Non-United States residents. If a dispute,
controversy or difference arising in any way
from this EULA or your use of the Software is
not amicably settled, it shall be subject to the
non-exclusive jurisdiction of the courts of the
jurisdiction where you are a resident.
Notwithstanding the foregoing, Samsung may
apply for injunctive remedies (or an equivalent
type of urgent legal relief) in any jurisdiction.

(b) United States residents. ALL DISPUTES WITH
SAMSUNG ARISING IN ANY WAY FROM THIS
EULA OR YOUR USE OF THE SOFTWARE SHALL
BE RESOLVED EXCLUSIVELY THROUGH FINAL
AND BINDING ARBITRATION, AND NOT BY A
COURT OR JURY. Any such dispute shall not be
combined or consolidated with any other
person's or entity's claim or dispute, and
specifically, without limitation of the foregoing,
shall not under any circumstances proceed as
part of a class action. The arbitration shall be
conducted before a single arbitrator, whose
award may not exceed, in form or amount, the

.

Warranty Information 70

relief allowed by the applicable law. The
arbitration shall be conducted according to the
American Arbitration Association (AAA)
Commercial Arbitration Rules applicable to
consumer disputes. This arbitration provision is
entered pursuant to the Federal Arbitration Act.
The laws of the State of Texas, without
reference to its choice of laws principles, shall
govern the interpretation of the EULA and all
disputes that are subject to this arbitration
provision. The arbitrator shall decide all issues
of interpretation and application of this
arbitration provision and the EULA. For any
arbitration in which your total damage claims,
exclusive of attorney fees and expert witness
fees, are $5,000.00 or less ("Small Claim"), the
arbitrator may, if you prevail, award your
reasonable attorney fees, expert witness fees
and costs as part of any award, but may not
grant Samsung its attorney fees, expert witness
fees or costs unless it is determined that the
claim was brought in bad faith. In a Small Claim
case, you shall be required to pay no more than

71

half of the total administrative, facility and
arbitrator fees, or $50.00 of such fees,
whichever is less, and Samsung shall pay the
remainder of such fees. Administrative, facility
and arbitrator fees for arbitrations in which your
total damage claims, exclusive of attorney fees
and expert witness fees, exceed $5,000.00
("Large Claim") shall be determined according
to AAA rules. In a Large Claim case, the
arbitrator may grant to the prevailing party, or
apportion among the parties, reasonable
attorney fees, expert witness fees and costs.
Judgment may be entered on the arbitrator's
award in any court of competent jurisdiction.
This arbitration provision also applies to claims
against Samsung's employees, representatives
and affiliates if any such claim arises from the
licensing or use of the Software. You may opt
out of this dispute resolution procedure by
providing notice to Samsung no later than 30
calendar days from the date of the first
consumer purchaser's purchase of this device.
To opt out, you must send notice by e-mail to

Warranty Information 72

[e-mail], with the subject
line: "Arbitration Opt Out." You must include in
the opt out e-mail (a) your name and address;
(b) the date on which the device was
purchased; (c) the device model name or model
number; and (d) the IMEI or MEID or Serial
Number, as applicable, if you have it (the IMEI
or MEID or Serial Number can be found (i) on
the device box; (ii) on the device information
screen, which can be found under "Settings;"
(iii) on a label on the back of the device beneath
the battery, if the battery is removable; and (iv)
on the outside of the device if the battery is not
removable). Alternatively, you may opt out by
calling 1-888-987-4357 no later than 30
calendar days from the date of the first
consumer purchaser's purchase of the device
and providing the same information. These are
the only two forms of notice that will be
effective to opt out of this dispute resolution
procedure. Opting out of this dispute resolution

73

procedure will not affect your use of the device
or its preloaded Software, and you will continue
to enjoy the benefits of this license.

17.

ENTIRE AGREEMENT; SEVERABILITY

EULA is the entire agreement between you and
Samsung relating to the Software and
supersedes all prior or contemporaneous oral or
written communications, proposals and
representations with respect to the Software or
any other subject matter covered by this EULA.
If any provision of this EULA is held to be void,
invalid, unenforceable or illegal, the other
provisions shall continue in full force and effect.
[090413]

. This

Warranty Information 74

Index

B

Battery Use & Safety 9

C

Care and Maintenance 19

D

Display / Touch-Screen 17

F

FCC Notice and Cautions 35

G

GPS 18

H

Health and Safety Information 3

O

Operating Environment 29
Other Important Safety Information

75

37

R

Responsible Listening 24
Restricting Children's Access to Your
Mobile device

35

S

Samsung Mobile Products and Recycling

15

Smart Practices While Driving

6

U

UL Certified Travel Charger 16

W

Warranty Information 41

76