Samsung SM-N930F, SM-N930FD User Guide

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SM-N930F SM-N930FD

User Manual

English. 08/2016. Rev.1.1

www.samsung.com

Table of Contents

Getting Started

4 Read me first

6 Maintaining water and dust resistance

7 Package contents

8 Device layout

13 Battery

21 SIM or USIM card (nano-SIM card)

27 Memory card (microSD card)

30 USB connector

31 Turning the device on and off

32 Transferring data from your previous

device

Basics

86 Secure Folder

90 Multi window

94 Samsung account

96 Device and data management

98 Quick connect

100 Sharing features

102 Emergency mode

Applications

103 Installing or uninstalling apps

105 Phone

109 Contacts

114 Messages

117 Internet

36 Controlling the touchscreen

39 Home screen

45 Lock screen

47 Always On Display

49 Notification panel

52 Entering text

55 Screen capture

56 Opening apps

56 Edge screen

66 S Pen features

76 Iris recognition

82 Fingerprint recognition

119 Email

120 Camera

143 Gallery

148 Samsung Pay

152 Samsung Gear

153 Samsung Members

155 Game Launcher

158 Samsung Notes

164 PEN.UP

167 Calendar

168 S Health

171 S Voice

Table of Contents

173 Voice Recorder

175 My Files

175 Clock

177 Calculator

177 Google apps

178 Amazon Video

Settings

179 Introduction

179 Connections

192 Sounds and vibration

193 Notifications

193 Display

196 Wallpapers and themes

196 Advanced features

199 Device maintenance

201 Applications

201 Lock screen and security

203 Cloud and accounts

205 Google

206 Accessibility

221 General management

221 Software update

222 User manual

222 About device

223 Appendix

Getting Started

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

Getting Started

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•

Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,

Apps

→

you can view the FCC ID of the device. To view the FCC ID, tap

Settings

→

About device

•

Depending on the region, you can view the regulatory information on the device. To view the information, tap

→

Battery info

Apps

→

Settings

→

About device

→

Regulatory information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Getting Started

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device.

•

Do not immerse the device in water deeper than 1.5 m or keep it submerged for more than 30 minutes.

•

Do not expose the device to water moving with force.

•

If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage, rinse it with clean water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. Wipe the device with a dry cloth or dry it thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

Your device has been tested in a controlled environment and certified to be waterand dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations.

Getting Started

Package contents

Check the product box for the following items:

•

Device

•

USB Connector

•

Micro USB Connector

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Getting Started

Speaker

Device layout

Device

SIM card / Memory card

tray

Front camera

LED indicator

Iris recognition LED

Proximity/Light sensor

Edge screen

Touchscreen

Recents key

Headset jack

Iris recognition camera

GPS antenna

Power key

Edge screen

Home key (Fingerprint recognition sensor)

Back key

Multipurpose jack (USB

Type-C)

Microphone

Speaker

Getting Started

Microphone

Flash

Rear camera

Volume key

NFC antenna / MST

antenna / Wireless

charging coil

•

Connectivity problems and battery drain may occur in the following situations:

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.

•

The colours on the curved screen may look different depending on your viewing position.

S Pen

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while

Main antenna

using certain features, such as calls or the mobile data connection

Getting Started

Keys

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Tap to open the list of recent apps.

Recents

•

Tap and hold to launch the split screen view.

•

Press to turn on the screen while the screen is locked.

S Pen

Home

Back

Volume

S Pen button

•

Press to return to the Home screen.

•

Press and hold to launch

•

Tap to return to the previous screen.

•

Tap and hold to access additional options for the current screen.

•

Press to adjust the device volume.

Google

S Pen nib

Tweezers

Getting Started

Name Functions

•

Use the S Pen to write, draw, or perform touch actions on the screen. The Recents key and the Back key can be used with the

S Pen nib

S Pen.

•

Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.

•

Hover the S Pen over the screen and press the S Pen button to display the Air command features.

S Pen button

•

While pressing and holding the S Pen button, drag the S Pen over items to select them.

Tweezers

•

Remove the S Pen nib with the tweezers when replacing the nib.

Detaching the S Pen

Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the S Pen, push it back into the slot until you hear it click.

Getting Started

Replacing the S Pen nib

If the nib is dull, replace it with a new one.

Firmly hold the nib with the tweezers and remove it.

Insert a new nib into the S Pen.

Be careful not to pinch your fingers with the tweezers.

Getting Started

•

Do not reuse old nibs. Doing so may cause the S Pen to malfunction.

•

Do not press the nib excessively when inserting the nib into the S Pen.

•

Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device.

•

Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged or the nib may be deformed.

•

If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.

•

If water enters the S Pen slot, gently shake the device to remove the water from the slot before using it.

•

For more information about the S Pen, visit the Samsung website.

•

If the S Pen is not working properly, take it to a Samsung Service Centre.

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Getting Started

Connect the USB cable to the USB power adaptor, and plug the USB cable into the

device’s multipurpose jack.

Plug the USB power adaptor into an electric socket.

Charging with a Micro USB cable

Connect the Micro USB connector to charge the battery with a Micro USB cable.

Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may damage the device and the cable.

The Micro USB connector is used for charging the battery and connecting to a computer.

Getting Started

Charging other devices

Use the USB connector to charge another mobile device with your device’s battery.

Plug the USB connector into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable.

When charging starts, the battery charging icon will appear on the other device’s screen.

Your device The other

device

USB Connector

The other device's

USB cable

The app selection pop-up window that appears on your device is for data transfer. Do not select an app from the pop-up window.

Getting Started

Viewing the estimated charging time

While charging, open the Home screen and tap

Battery

The actual charging time may vary depending on the status of your device and the charging conditions. The estimated charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Device maintenance

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

•

When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

→

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

Getting Started

•

Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•

Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•

To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Getting Started

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the

If the fast charging feature is not activated, on the Home screen, tap

Device maintenance charging

switch to activate it.

•

You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

→

Battery

→ →

Advanced settings

icon appears on the screen.

Apps

→

Settings

, and then tap the

Fast cable

→

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.

A fan inside the charger may produce noise during fast wireless charging. To reduce the fan noise, you must deactivate the fast wireless charging feature. The on/off option will be added in your device’s settings menu when you first place it on the

Apps

→

charger. On the Home screen, tap

Battery

to deactivate it. Deactivating this feature will reduce noise, but may result in slower charging times.

→ →

Advanced settings

, and then tap the

Settings

→

Device maintenance

Fast wireless charging

→ switch

Getting Started

Charging the battery

Place the centre of the device’s back on the centre of the wireless charger.

The estimated charging time will appear on the screen. The actual charging time may vary depending on the charging conditions.

When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The device may not charge properly or may overheat.

•

If you use the wireless charger in areas with weak network signals, you may lose network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

Getting Started

Power saving mode

Activate power saving mode to extend the battery’s usage time.

On the Home screen, tap

Tap

CUSTOMISE

mode.

Tap

APPLY

to change the power saving settings before entering power saving

Apps

→

Settings

→

Device maintenance

→

Battery

→

MID

Maximum power saving mode

In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.

On the Home screen, tap

Tap

CUSTOMISE

saving mode.

to change the power saving settings before entering maximum power

Apps

→

Settings

→

Device maintenance

→

Battery

→

MAX

Tap

After entering maximum power saving mode, on the Home screen, tap to use. To remove apps, tap

To deactivate maximum power saving mode, tap

mode

APPLY

The estimated battery usage time may vary depending on your device settings and operating conditions.

→

Edit

and select an app with .

→

Disable Maximum power saving

and select an app

Getting Started

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

•

Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

►

Single SIM models:

2 3

Getting Started

►

Dual SIM models:

1 3

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Getting Started

Pull out the tray gently from the tray slot.

►

Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured

contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured

contacts facing downwards.

Place the primary SIM or USIM card on the tray 1 ( on the tray 2 (

2 ).

Tray 1

Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the tray back into the tray slot.

1 ) and the secondary SIM or USIM card

Tray 2

•

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Getting Started

Correct card installation

►

Single SIM models:

Nano-SIM card

►

Dual SIM models:

Nano-SIM card

microSD card

Nano-SIM card

microSD card

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

Getting Started

Removing the SIM or USIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the SIM or USIM card.

►

Single SIM models:

►

Dual SIM models:

Insert the tray back into the tray slot.

Getting Started

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap SIM or USIM card and tap the switch to activate it.

Apps

→

Settings

→

Connections

→

SIM card manager

. Select a

Customising SIM or USIM cards

On the Home screen, tap a SIM or USIM card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

•

Network mode

: Change the display name of the SIM or USIM card.

Apps

→

Settings

: Select a network type to use with the SIM or USIM card.

→

Connections

→

SIM card manager

and select

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap the feature preferences for your cards in

Apps

→

Settings

→

Connections

Preferred SIM card

→

SIM card manager

and set

Getting Started

Memory card (microSD card)

Installing a memory card

Your device accepts memory cards with maximum capacities of 256 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

•

Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT32 and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory appears in the

My Files

→

SD card

folder.

Getting Started

2 3

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be disabled.

Getting Started

Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

Tray 1

Tray 2

Gently press the memory card into the tray to secure it.

Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap

Storage settings

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the memory card.

Insert the tray back into the tray slot.

→

Apps

SD card

→

Unmount

Settings

→

Device maintenance

→

Storage

→ →

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Getting Started

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap

Storage settings

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

→

Apps

SD card

→

Settings

Format

→

Device maintenance

→

Storage

→ →

USB connector

With the supplied USB connector (On-The-Go Adaptor), you can transfer data from other mobile devices or connect USB peripheral devices, such as a mouse and keyboard, to your device.

Use only the USB connector supplied with the device.

Transferring data from your previous device

You can connect your previous device to your device with the USB connector and a USB cable to easily and quickly transfer data. Refer to Transferring data using a USB connector for more information.

Your devicePrevious device

USB Connector

The previous device's USB cable

Getting Started

USB flash drive

Connecting a USB peripheral device

Connect the USB peripheral device to the USB connector and plug the USB connector into the multipurpose jack of your device.

Some USB peripheral devices may not be compatible with your device.

USB flash drive connection Mouse/Keyboard connection

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Power off

Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

Getting Started

Transferring data from your previous device

You can transfer contacts, images, and other data from a previous device to your device via Smart Switch (wirelessly or using a USB connector) or Samsung Cloud.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.

Transferring data via Smart Switch

Transfer data between mobile devices via Smart Switch. You can launch Smart Switch by

Apps

→

tapping

Settings

→

Cloud and accounts

→

Smart Switch

. If you do not have the

app, download it from

Galaxy Apps

Play Store

Transferring data using a USB connector

You can connect your previous device to your device with the USB connector and a USB cable to easily and quickly transfer data.

Plug the USB connector into the multipurpose jack of your device.

Connect your device and the previous device using the previous device’s USB cable.

Your devicePrevious device

USB Connector

The previous device's USB cable

Getting Started

When the app selection pop-up window appears, tap

On the previous device, tap

Your device will recognise the previous device and a list of data you can transfer will appear.

Follow the on-screen instructions to transfer data from the previous device.

Do not disconnect the USB cable or USB connector from the device when you are transferring files. Doing so may cause data loss or device damage.

Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.

ALLOW

Smart Switch

→

RECEIVE

Transferring data wirelessly via Wi-Fi Direct

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On the previous device, launch Smart Switch.

If you do not have the app, download it from

On your device, tap

Place the devices near each other.

Apps

→

Settings

Galaxy Apps

→

Cloud and accounts

Play Store

→

Smart Switch

Getting Started

On the previous device, tap

On your device, tap

Follow the on-screen instructions to transfer data from your previous device.

WIRELESS

→

RECEIVE

→

SEND

→

CONNECT

and select the previous device type.

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.

Connect your previous device to the computer using the USB cable.

On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

On the computer, follow the on-screen instructions to transfer data to your device.

Getting Started

Transferring data via Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information.

On the previous device, back up the data to your Samsung account.

On your device, tap

Restore

Tap and select the previous device from the devices list.

Tick the data types you want to restore and tap

Apps

→

Settings

→

Cloud and accounts

RESTORE NOW

→

Samsung Cloud

→

Basics

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

It is recommended to use fingers or the S Pen when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger or the S Pen.

Basics

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right.

The Home screen may appear differently depending on the region or service provider.

A widget

An app

News screen indicator. View the

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

The screen is locked with

Press the Power key or the Home key and swipe in any direction to unlock the screen.

Swipe

, the default screen lock method.

Basics

To change the screen lock method, on the Apps screen, tap

→

security

When you set a pattern, PIN, password, fingerprint, or iris for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

•

Swipe

•

Pattern

•

Password

the screen.

•

None

•

Fingerprints

recognition for more information.

•

Irises

information.

Screen lock type

: Swipe in any direction on the screen to unlock it.

: Draw a pattern with four or more dots to unlock the screen.

: Enter a PIN with at least four numbers to unlock the screen.

: Enter a password with at least four characters, numbers, or symbols to unlock

: Do not set a screen lock method.

: Register your fingerprints to unlock the screen. Refer to Fingerprint

: Register your irises to unlock the screen. Refer to Iris recognition for more

, and then select a method.

Settings

→

Lock screen and

•

You can unlock your device’s screen remotely from the Find My Mobile website (findmymobile.samsung.com) using your Samsung account. To use this feature, the device must be connected to a Wi-Fi or mobile network and you must sign in to your Samsung account.

•

If the unlock code is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

•

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. On the Apps screen,

Settings

tap

Auto factory reset

→

Lock screen and security

switch to activate it.

→

Secure lock settings

and tap the

Basics

Always On Display

You can set the device to display information, such as a clock, calendar, or image, on the screen when it is turned off.

On the Apps screen, tap

activate it.

Tap

When the screen is off, the device will display the selected information.

Layouts

•

Clock

•

Calendar

•

Image

When you select

Show notifications

the

•

This feature will be deactivated when the battery power drops below 5 %.

•

When the night clock is active, you cannot use the Always On Display feature.

→

Content to show

: Select a clock style and a background image.

: Select a calendar style.

: Select an image to display on the screen when it is turned off.

Clock

Settings

Calendar

switch to activate it.

→

Display

and select an item to display.

, you can set to display notification icons as well. Tap

→

Always On Display

Setting the schedule for the Always On Display feature

and tap the switch to

On the Apps screen, tap switch to deactivate it. Then, tap

Settings

→

Display

Set schedule

→

Always On Display

and set the start time and end time.

and tap the

Show always

Basics

Opening notifications when the screen is off

When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off. Double-tap a notification icon with your finger to view its notification.

•

You cannot open notifications with the S Pen.

•

If the screen is locked, you must unlock it to view notifications.

•

You can open a pinned memo by double-tapping with your finger without turning on the screen.

Controlling music playback when the screen is off

You can control music playback when the screen is off, without turning on the screen.

Double-tap the title of the currently playing song with your finger. The music controller will appear. Double-tap the icons to control the playback.

Basics

Settings

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

You can use the following functions on the notification panel.

►

Single SIM models:

Quick setting buttons

Tap a notification and perform

various actions.

Block notifications from apps.

Launch

Clear all notifications.

Basics

Launch Settings.

►

Dual SIM models:

Quick setting buttons

Tap a notification and perform

various actions.

Block notifications from apps.

SIM and USIM card feature preferences. Tap to access the SIM card manager.

Clear all notifications.

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.

Basics

To view more detailed settings, tap the text under each button.

To rearrange buttons, tap and hold a quick setting button until all the quick setting buttons are displayed. Then, tap and hold a button, and then drag it to another location.

Finder

Search for a variety of content with a keyword or search for nearby devices.

Searching for content or nearby devices

Open the notification panel, swipe downwards on the notification panel, and then tap

phone and scan for nearby devices

Enter a keyword in the search field or tap

To get more refined results, tap

To search for nearby devices, tap information.

and say a keyword.

Filter

under the search field, and then select filter details.

Scan for nearby devices

. Refer to Quick connect for more

Setting search categories

You can set search categories to search for content in specific search fields.

Tap

→

Select search locations

and select categories.

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and more.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Enter uppercase. For all caps, tap

it twice.

Enter symbols.

Switch to handwriting mode.

Delete a preceding character.

Break to the next line.

Enter a space.

Changing the input language

Tap and hold , tap → the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

Languages and types

→

Add input languages

, and then select

Changing the keyboard layout

Tap and hold , tap → keyboard layout to use.

Languages and types

, select a language, and then select a

3x4 keyboard

corresponding key repeatedly until the desired character appears.

, a key has three or four characters. To enter a character, tap the

Basics

Additional keyboard functions

Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used.

•

: Enter text by voice.

Change the voice input settings.

Start or pause entering text by voice.

•

: Switch to handwriting mode.

Change the keyboard settings.

Switch to the standard keyboard.

You can quickly switch to handwriting mode by hovering the S Pen over the text field and tapping

Advanced features

•

: Add an item from the clipboard.

•

: Enter emoticons.

•

: Change the keyboard settings.

. If this feature is not activated, open the Apps screen, tap

→

S Pen

, and then tap the

View information about editing handwriting.

Direct pen input

Settings

→

switch to activate it.

Basics

Copying and pasting

Tap and hold over text.

Drag or to select the desired text, or tap

Tap

Copy

Cut

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

To paste text that you have previously copied, tap

Select all

Paste

Clipboard

to select all text.

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up.

If the word you want to look up is not selected, drag

Tap

Dictionary

on the options list.

or to select the desired text.

If a dictionary is not preinstalled on the device, tap dictionary to download it.

View the definition in the dictionary pop-up window.

To switch to the full screen view, tap definitions. In the detailed view, tap

Search Web

to use the word as a search term.

. Tap the definition on the screen to view more

to add the word to your favourite words list or tap

Manage dictionaries

→ next to a

Basics

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area.

Capturing a screenshot

Use the following methods to capture a screenshot. Captured screenshots will be saved in

Gallery

•

After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

Key capture: Press and hold the Home key and the Power key simultaneously.

Swipe capture: Swipe your hand to the left or right across the screen.

Air command capture: Detach the S Pen from the slot to open the Air command panel, and then tap

•

It is not possible to capture a screenshot while using some apps and features.

•

If capturing a screenshot by swiping is not activated, open the Apps screen, tap

Settings

activate it.

Screen write

→

Advanced features

, and then tap the

Palm swipe to capture

switch to

•

Scroll capture

webpage. When you tap more content will be captured.

•

Draw

•

Crop

•

: Write or draw on the screenshot. Refer to Screen write for more information.

: Crop a portion from the screenshot. Only the cropped area will be saved in

: Share the screenshot with others.

If the options are not visible on the captured screen, open the Apps screen, tap

Settings

: Capture content that continues across multiple screens, such as a

→

Advanced features

Scroll capture

, and then tap the

, the screen will automatically scroll down and

Gallery

Smart capture

switch to activate it.

Basics

Opening apps

On the Home screen or the Apps screen, select an app icon to open it.

To open an app from the list of recently used apps, tap

and select a recent app window.

Closing an app

Tap , and tap or drag a recent app window to the left or right to close it. To close all running apps, tap

CLOSE ALL

Edge screen

Introduction

You can easily access your favourite apps, tasks, contacts, and more from various Edge panels. Even when the screen is turned off, you can view information, such as news, missed calls, and message alerts, and view the night clock on the Edge screen.

Basics

Edge panels

Using the Edge panels

Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels.

If the Edge panel handle is not visible, open the Apps screen, tap

Edge screen

, and then tap the

Edge panel handle

Edge panels

switch to activate it.

Settings

→

Display

→

Apps edge

People edge

Tasks edge

Basics

Editing the Edge panels

Select panels to display on the Edge screen or edit them.

Drag the Edge panel handle towards the centre of the panel.

Tap to open the Edge panel settings screen.

Tick Edge panels to display.

EDIT

To edit a panel, tap

To download additional panels, tap

→

To rearrange panels, tap

Reorder

DOWNLOAD

and drag to another location.

Setting the Edge panel handle

You can change the location, size, or transparency of the handle.

Drag the Edge panel handle towards the centre of the screen. Then, tap

settings

Apps edge

Quickly launch frequently used apps.

Drag the Edge panel handle towards the centre of the screen.

Swipe to the left or right to open the Apps edge panel.

→ →

Handle

Select an app to launch it.

Basics

Editing the Apps edge panel

•

To add an app, tap on the panel and tap an app from the apps list.

•

To create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel. Drop the app when a folder frame appears around the apps.

•

To delete an app, tap and hold an app on the panel and drag to panel.

•

To change the order of apps, tap and hold an app and drag it to another location.

Remove

at the top of the

You can also edit the Apps edge panel by tapping and then tapping the Apps edge.

EDIT

People edge

Add favourite contacts to the People edge panel to quickly contact them and view notifications received from them.

Drag the Edge panel handle towards the centre of the screen.

Swipe to the left or right to open the People edge panel.

Adding contacts to the People edge panel

Add frequently used contacts to the People edge panel and set them as your priority contacts.

Select a colour by tapping

and select a contact to add.

under

Only contacts saved in

Contacts

can be added to the People edge panel.

Basics

Editing the People edge panel

•

To change the order of contacts, tap and hold a contact icon and drag it to another location.

•

To delete a contact, tap and hold a contact icon and drag it to screen.

Remove

at the top of the

You can also edit the People edge panel by tapping and then tapping the People edge. To change the assigned colour for a contact, tap the contact’s colour icon.

EDIT

under

Viewing missed notifications from the People edge contacts

When there is a missed notification from a contact in the People edge panel, a tab with the contact’s assigned colour will appear on the Edge screen.

Drag the tab towards the centre of the screen to view the details. You can directly reply to the contact by tapping one of the communication options.

Basics

Contacting people from the People edge panel

Open the People edge panel and tap a contact. The communication buttons will appear on the screen. Tap the desired button to call or send a message to the contact.

Edge lighting

The Edge screen lights up when you receive a call or notification while the device’s screen is facing downwards.

On the Apps screen, tap switch to activate it.

If you activate the People edge feature, the Edge screen lights up with an assigned colour when you receive a call or a notification from your priority contacts.

You can reject incoming calls using custom rejection messages. While the device’s screen is facing downwards, hold your finger on the sensor on the back of the device for two seconds to reject calls.

On the Apps screen, tap

, and then tap the switch to activate it.

Settings

→

Display

→

Edge screen

→

Edge screen

, and then tap the

→

Edge lighting

→

Quick

Basics

To edit the default rejection message, tap the message text under

Quick reply message

OnCircle

You can send images, live emoticons, and other fun messages to your friends.

•

This feature may not be available depending on the region or service provider.

•

You can use this feature only when the recipients have activated this feature.

Tap on the People edge panel.

A list of your contacts who have activated the OnCircle feature will appear.

If the icon does not appear on the People edge panel or if you want to customise

, tap

EDIT

the settings, tap switch to activate it. To use this feature, your phone number must be verified.

Select a contact from the list.

under the People edge, and then tap the

OnCircle

Basics

Tap , , . Or, tap your contact’s profile image several times or draw patterns on it to

send fun messages.

Send live emoticons.

Send handwritten messages, short video clips, or drawings.

Tap to send messages.

Tasks edge

Quickly perform frequently used tasks, such as composing messages and creating events.

Drag the Edge panel handle towards the centre of the screen.

Swipe to the left or right to open the Tasks edge panel.

Tap a task to perform it.

Editing the Tasks edge panel

•

To add a task, tap on the panel and tap a task from the tasks list.

•

To delete a task, tap and hold a task on the panel and drag to panel.

Remove

at the top of the

•

To change the order of tasks, tap and hold a task and drag it to another location.

You can also edit the Tasks edge panel by tapping and then tapping the Tasks edge.

EDIT

under

Basics

Edge feeds

Real-time news, missed calls, message alerts, and other information can be displayed on the Edge screen when the screen is turned off.

Setting Edge feeds

Set information to display on the Edge screen.

On the Apps screen, tap

Tap

Edge feeds

Tick items to display.

To edit a feed, tap

To download additional items, tap

To rearrange items, tap another location.

and tap the switch to activate it.

EDIT

Settings

→

Reorder

→

Display

DOWNLOAD

. Then, tap and hold on an item and drag it to

→

Edge screen

Viewing Edge feeds

With the screen turned off, swipe upwards then downwards or vice versa on the Edge

screen to turn it on.

Basics

Swipe to the left or right on the Edge screen to view the Edge feeds.

•

The Edge screen turns off if the device is not used for a specified period. To change the Edge screen’s time-out setting, open the Apps screen and tap

Display

•

When Edge feeds are active, you cannot use the Always On Display feature.

→

Edge screen

→

Edge feeds

→ →

Edge feed timeout

Night clock

Keep the clock on the Edge screen active to view it at night.

On the Apps screen, tap

Tap

To set the location of the night clock, tap

Night clock

Set the duration that the night clock remains active.

•

The night clock feature can be set for a maximum of 18 hours.

and tap the switch to activate it.

Settings

→

Display

Night clock position

Settings

and select a side.

→

•

The night clock feature will be deactivated when the battery power level drops below 5 %.

•

When the night clock is active, you cannot use the Always On Display feature.

Basics

S Pen features

Air command

Air command is a menu that provides S Pen features and quick access to frequently used apps.

To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon with the S Pen.

When the screen is off or certain security features are activated, removing the S Pen will not open the Air command panel.

Create note

Smart select

Screen write

Translate

Add shortcuts

Air command settings

Air command icon

Adding shortcuts to the Air command panel

Add shortcuts to frequently used apps or functions to the Air command panel.

On the Air command panel, tap panel.

Add shortcuts

and select apps or functions to open from the

Alternatively, open the Air command panel and tap

→

Shortcuts

Basics

S Pen features

Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature.

•

Create note

more information.

•

Smart select

saving. Refer to Smart select for more information.

•

Screen write

captured image. Refer to Screen write for more information.

•

Translate

information.

•

Magnify

: Launch

: Use the S Pen to select an area and perform actions, such as sharing or

: Capture screenshots to write or draw on them or crop an area from the

: Hover the S Pen over a word to translate it. Refer to Translate for more

: Hover the S Pen over an area of the screen to enlarge it. Refer to Magnify for

Samsung Notes

and create a new note. Refer to Samsung Notes for

more information.

•

Glance

the app in full screen view. Refer to Glance for more information.

•

Add shortcuts

: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open

: Add shortcuts to frequently used apps to the Air command panel.

Air command icon

When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon with the S Pen.

To move the icon, tap

To remove the icon, tap and hold

If the Air command icon does not appear on the screen, open the Apps screen, tap

→

Advanced features

activate it.

and drag it to a new location.

and drag it to

→

S Pen

→

Air command

Remove

, and then tap the

at the top of the screen.

Floating icon

Settings

switch to

Basics

Smart select

Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation.

When there is content you want to capture, such as a part of an image, open the Air

command panel and tap

Select a desired shape icon on the toolbar and drag the S Pen across the content you

want to select.

Smart select

Auto select

Tap

If text is included in the selected area, tap the selected area.

Select an option to use with the selected area.

to automatically reshape the selected area.

Extract text

to recognise and extract text from

•

Draw

•

Set as

•

Save

: Write or draw on the selected area.

: Share the selected area with others.

: Set the selected area to be displayed when the screen is off.

: Save the selected area in

Gallery

Basics

Capturing an area from a video

While playing a video, select an area and capture it as a GIF animation.

When there is content you want to capture during video playback, open the Air

command panel and tap

Smart select

On the toolbar, tap

Adjust the position and size of the capturing area.

Adjust the position.

Tap

Record

•

to start capturing.

Before capturing a video, make sure that the video is playing.

The maximum duration you can capture an area of the video for will be displayed

Animation

Drag a corner of the frame to resize.

Select a quality.

on the screen.

•

When capturing an area from a video, its sound will not be recorded.

Tap

Stop

Select an option to use with the selected area.

•

Draw

the file.

•

Save

to stop capturing.

: Write or draw on the selected area. Tap

: Share the selected area with others.

: Save the selected area in

Gallery

Preview

to view the result before saving

Basics

Screen write

Capture screenshots to write or draw on them or crop an area from the captured image.

When there is content you want to capture, open the Air command panel and tap

write

The current screen is automatically captured and the editing toolbar appears.

If you capture content that continues across multiple screens, such as a webpage, tap

Scroll capture

capture is complete, and then tap

Write a memo on the screenshot.

to capture more content. Tap

DONE

Pen mode

Eraser mode

SCROLL CAPTURE

Redo

Undo

repeatedly until screen

Screen

Select an option to use with the screenshot.

•

Crop

: Crop a portion of the screenshot. Only the cropped area will be saved in

•

Save

: Share the screenshot with others.

: Save the screenshot in

It is not possible to capture a screenshot while using some apps.

Gallery

Basics

Translate

Hover the S Pen over a word to translate it.

•

To use this feature, the device must be connected to a Wi-Fi or mobile network.

•

This feature does not support some languages.

•

This feature is available only on screens that allow you to perform a screen capture.

Open the Air command panel and tap

Select the languages on the translator panel at the top of the screen.

Hover the S Pen over the word you want to translate.

The translated word will appear above the original word. Tap pronunciation.

To view more definitions, tap the translated word.

Translate

to listen to the

To close the translator, tap on the translator panel.

Basics

Magnify

Hover the S Pen over an area of the screen to enlarge it.

Open the Air command panel and tap

Select the magnification size from the magnifier panel at the top of the screen.

Hover the S Pen over the area you want to enlarge.

The magnifier window will appear.

Magnify

To close the magnifier, tap on the magnifier panel.

Basics

Glance

Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view.

For example, launch a map app, open the Air command panel, and then tap will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places.

Thumbnail

Hover the S Pen away from the screen to reduce the app to a thumbnail again.

To close the minimised app, tap and hold the thumbnail and drag it to

Remove

Glance

. The app

at the top of

the screen.

Basics

Air view

Hover the S Pen over an item on the screen to preview content or view information in a popup window.

In some apps, Action buttons will be displayed on the preview window.

Action buttons

If this feature is not activated, open the Apps screen, tap

→

features

S Pen

, and then tap the

Air view

switch to activate it.

Settings

→

Advanced

Pen Select

While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others.

Basics

Screen off memo

You can quickly create memos by writing on the screen without turning on it.

When the screen is off, detach the S Pen and write a memo. You can extend the page by tapping

Samsung Notes

. Tap

SAVE

or reinsert the S Pen into the slot. Then, the memo will be saved in

To make a memo available to view when the screen is off, tap . The pinned memo will be

→

with

Screen

displayed with the time and date information. To minimise the memo, double-tap your finger. Double-tap

To view memos, open the Apps screen and tap

off memo

•

If this feature is not activated, open the Apps screen, tap

features

•

If you do not perform any actions for one hour after opening a memo, the memo will be automatically minimised.

•

Even if you have already pinned a memo to view when the screen is off, you can create a new screen off memo after detaching the S Pen from the slot.

•

You cannot edit a pinned memo when the screen is off. To edit the memo, launch

Samsung Notes

→

with your finger to view the memo without turning on the screen.

S Pen

, and then tap the

Samsung Notes

Screen off memo

→

Iris recognition

Introduction

The iris recognition feature uses the unique characteristics of your irises, such as their shape and pattern, to strengthen the security of your device. Your iris data can be used for various authentication purposes. After registering your irises, you can set the device to use your irises for the following features:

•

Screen lock

•

Web sign-in

•

Verify Samsung account

•

Secure Folder

•

This feature may not be available depending on the region or service provider.

•

If you use your iris as a screen lock method, your irises cannot be used to unlock the screen when turning on the device. To use the device, you must unlock the screen using a pattern, PIN, or password you set when registering the irises. Be careful not to forget your pattern, PIN, or password.

•

If your irises are not recognised, unlock the device using the pattern, PIN, or password you set when registering the irises, and then re-register your irises. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

Basics

Precautions for using iris recognition

Before using the iris recognition camera and LED, keep the following precautions in mind.

•

To protect your eyes, keep the screen at least 20 cm away from your face when using iris recognition.

•

Do not attach unofficial screen protectors (privacy protection films, tempered glass protectors, etc.) to your device. The iris recognition LED may not turn off even when you are very close to it.

•

Do not use iris recognition with infants. Doing so may damage their eyesight.

•

Anyone who experiences dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or a family history of such symptoms or conditions, should see a doctor before using iris recognition.

•

The iris scanner is not intended for use as a medical device; biometric data collected and stored locally by the iris scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.

Alternative security options are available on your device. Please follow all the instructions for the use of this feature.

For better iris recognition

The phone may not recognise your irises if:

•

Something prevents the camera from getting a good view of your irises (e.g. glasses, glare, low eyelids, recent eye surgery, or a medical condition).

•

Something gets in the way of the camera or the LED (e.g. a screen protector, dirt, damage to the camera).

•

The lighting is very different from when you recorded your irises (e.g., too bright room).

•

The phone is tilted too much or is moving.

Basics

Hold your device about 25-35 cm away from your face with the screen facing towards you.

25-35 cm

Registering irises

The device can save the iris data of one person only. You cannot register more than one set of irises.

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

If you have not set a screen lock method, create one.

Read the on-screen instructions and tap

To register only one iris of your eyes, tap

Hold the device with the screen facing towards you and look at the screen.

Settings

→

Lock screen and security

CONTINUE

You can choose to register only 1 iris.

25-35 cm

→

Irises

Basics

Position your eyes inside the circles on the screen and open your eyes wide.

The iris recognition camera will scan your irises.

When an iris lock pop-up window appears, tap

screen.

When you swipe in any direction on the locked screen, the iris recognition screen will appear. Look at the screen to scan your irises.

ENABLE

to use your irises to unlock the

Deleting irises

You can delete the registered irises.

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

Tap

REMOVE

Once the registered irises are deleted, all the related features will also be deactivated.

Settings

→

Lock screen and security

→

Irises

Basics

Verifying the Samsung account password

Use your irises to verify your Samsung account password. You can use your irises instead of entering your password, for example, when you purchase content from

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

Tap the

Verify Samsung account

Settings

→

Lock screen and security

switch to activate it.

Galaxy Apps

→

Irises

Using irises to sign in to accounts

You can use your irises to sign in to webpages that support password saving.

This feature is only available for webpages that you access via the

On the Apps screen, tap

Settings

→

Lock screen and security

→

Internet

Irises

app.

Unlock the screen using the preset screen lock method.

Tap the

Open a webpage that you want to sign in to with your irises.

Enter your user name and password, and then tap the webpage’s sign in button.

Tick

You can use your irises to verify your account and password to sign in to the webpage.

Web sign-in

switch to activate it.

and tap

REMEMBER

Basics

Unlocking the screen with irises

You can unlock the screen with your irises instead of using a pattern, PIN, or password.

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

Tap the

On the locked screen, swipe in any direction and position your eyes inside the circles on

the screen to scan your irises.

Iris unlock

switch to activate it.

Settings

25-35 cm

→

Lock screen and security

→

Irises

Basics

Fingerprint recognition

Introduction

In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below:

•

Screen lock

•

Web sign-in

•

Verify Samsung account

•

Secure Folder

•

Samsung Pay

•

This feature may not be available depending on the region or service provider.

•

Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical.

•

If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen when turning on the device. To use the device, you must unlock the screen using a pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password.

•

If your fingerprint is not recognised, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

Basics

For better fingerprint recognition

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

•

The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

•

The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction. Remove the screen protector to improve fingerprint sensitivity.

•

Ensure that the fingerprint recognition area and your fingers are clean and dry.

•

The device may not recognise fingerprints that are affected by wrinkles or scars.

•

The device may not recognise fingerprints from small or thin fingers.

•

If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire Home key with your finger.

•

To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

•

In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

Registering fingerprints

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

If you have not set a screen lock method, create one.

Place your finger on the Home key.

After the device detects your finger, lift it up and place it on the Home key again.

Settings

→

Lock screen and security

→

Fingerprints

Repeat this action by moving your finger upwards or downwards until the fingerprint is registered.

When a fingerprint lock pop-up window appears, tap unlock the screen.

ENABLE

to use your fingerprint to

Basics

Deleting fingerprints

You can delete registered fingerprints.

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

Tap

EDIT

Tick fingerprints to delete and tap

Settings

→

Lock screen and security

REMOVE

→

Fingerprints

Verifying the Samsung account password

Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

Settings

→

Lock screen and security

→

Fingerprints

Galaxy Apps

Tap the

Verify Samsung account

switch to activate it.

Using fingerprints to sign in to accounts

You can use your fingerprints to sign in to webpages that support password saving.

This feature is only available for webpages that you access via the

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

Settings

→

Lock screen and security

→

Internet

Fingerprints

app.

Basics

Tap the

Open a webpage that you want to sign in to with a fingerprint.

Enter your user name and password, and then tap the webpage’s sign in button.

Tick

You can use your fingerprint to verify your account and password to sign in to the webpage.

Web sign-in

switch to activate it.

and tap

REMEMBER

Using fingerprints with Samsung Pay

You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to

Samsung Pay for more information.

Samsung Pay may not be available depending on the region or service provider.

Unlocking the screen with fingerprints

You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

On the Apps screen, tap

Unlock the screen using the preset screen lock method.

Tap the

On the locked screen, place your finger on the Home key and scan your fingerprint.

Fingerprint unlock

Settings

switch to activate it.

→

Lock screen and security

→

Fingerprints

Basics

Secure Folder

Introduction

Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked.

Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location.

Basics

Creating Secure Folder

On the Apps screen, tap

Tap

Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup.

A shortcut to Secure Folder will be added to the Home screen and the Apps screen.

If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.

and sign in to your Samsung account.

Settings

→

Lock screen and security

→

Secure Folder

Setting auto lock for Secure Folder

Set the device to automatically lock Secure Folder when it is not being used.

On the Apps screen, tap

Samsung

→

Secure Folder

Tap →

Select a lock option.

Settings

To manually lock your Secure Folder, tap .

→

Auto lock Secure Folder

Basics

Moving content

Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder.

On the Apps screen, tap

Select an image and tap →

The selected items will be moved to the corresponding app in Secure Folder.

You can move content from Secure Folder to the corresponding app in the default storage. Select an item and tap

Gallery

Move to Secure Folder

→

Move out of Secure Folder

Adding apps

Add an app to use in Secure Folder.

On the Apps screen, tap

Tap

ADD

Tick one or more apps installed on the device and tap

Samsung

→

Secure Folder

ADD

To install apps from

Play Store

, tap

DOWNLOAD FROM PLAY STORE

Removing apps from Secure Folder

Tap and hold an app, and drag it to

Disable

Uninstall

at the top of the screen.

Adding accounts

Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder.

On the Apps screen, tap

Tap

→

Settings

→

Samsung

Accounts

→

Secure Folder

→

Add account

Basics

Select an account service.

Follow the on-screen instructions to complete the account setup.

Hiding Secure Folder

You can hide the Secure Folder shortcut from the Home screen and the Apps screen.

On the Apps screen, tap

Tap →

To show the Secure Folder shortcut again, open the Apps screen, tap

and security

Settings

→

and tap the

Secure Folder

Samsung

, and then tap the

→

Secure Folder

Show Secure Folder

switch to deactivate it.

Show Secure Folder

Uninstalling Secure Folder

You can uninstall Secure Folder, including the content and apps in it.

On the Apps screen, tap

Uninstall

Tap

•

UNINSTALL

their content and accounts, will be deleted.

UNINSTALL

: Uninstall Secure Folder immediately. All apps in Secure Folder, including

Settings

BACK UP AND UNINSTALL

→

Lock screen and security

→

Settings

switch to activate it.

Secure Folder

→

Lock screen

→

•

BACK UP AND UNINSTALL

data backed up from Secure Folder, open the Apps screen and tap

→

Files

Notes saved in

My device

→

Samsung Notes

: Back up content and uninstall Secure Folder. To access

Secure Folder

will not be backed up.

Samsung

→

Basics

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view.

Some apps may not support this feature.

Split screen view Pop-up view

Basics

Split screen view

Tap to open the list of recently used apps.

Swipe upwards or downwards and tap on a recent app window.

The selected app will launch in the upper window.

Swipe to the left or right to select another app to launch.

You can also launch the split screen view by tapping and holding .

Basics

Using additional options

When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options:

•

: Switch locations between app windows.

•

: Drag and drop text or copied images from one window to another. Tap and hold an

item in the selected window and drag it to a location in another window.

Some apps may not support this feature.

Basics

Drag and drop content.

•

: Minimise the window.

•

: Maximise the window.

•

: Close the app.

Adjusting the window size

Drag the circle between the app windows up or down to adjust the size of the windows.

Pop-up view

On the Apps screen, launch an app to use in the pop-up view.

Drag down diagonally from either end of the top edge.

The app screen will appear in the pop-up view.

Minimise the window.

Close the app.

Maximise the window.

Basics

Moving pop-up windows

To move a pop-up window, tap and hold the circle on a window and drag it to a new location.

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, open the Apps screen

and tap

Settings

→

Cloud and accounts

→

Accounts

→

Samsung account

→

Help

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

On the Apps screen, tap

Tap

Samsung account

Follow the on-screen instructions to complete creating your account.

Settings

→

CREATE ACCOUNT

→

Cloud and accounts

→

Accounts

→

Add account

Basics

Registering an existing Samsung account

If you already have a Samsung account, register it to the device.

On the Apps screen, tap

Tap

Samsung account

Enter your email address and password, and then tap

If you forget your account information, tap your account information when you enter the required information and security code displayed that is on the screen.

Settings

→

Cloud and accounts

Forgotten your ID or password?

→

Accounts

→

Add account

You can find

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed.

On the Apps screen, tap

Tap

Samsung account

Settings

and tap the account to remove.

→

Cloud and accounts

→

Accounts

→

Tap

Enter your Samsung account password and tap

Remove account

→

REMOVE ACCOUNT

→ OK.

REMOVE ACCOUNT

Basics

Device and data management

Connecting the device to a computer for data transfer

Move audio, video, image, or other types of files from the device to the computer, or vice versa.

Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.

The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computer’s USB port.

Connect the device to the computer using the USB cable.

Open the notification panel, and then tap

→

USB

If the computer cannot recognise your device, tap

Tap

When the computer recognises your device, the device will appear in My PC.

Transfer files between your device and the computer.

Transferring media files

ALLOW

to permit the computer to access your device’s data.

Device status

Transferring images

→

Transferring media files via

Updating the device

The device can be updated to the latest software.

Updating over the air

The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service.

On the Apps screen, tap

When you tap the will be downloaded when the device is connected to a Wi-Fi network.

Settings

Download updates automatically

→

Software update

→

Download updates manually

switch to activate it, updates

Basics

Updating with Smart Switch

Connect the device to a computer and update the device to the latest software.

On the computer, visit www.samsung.com/smartswitch to download and install Smart

Switch.

On the computer, launch Smart Switch.

Connect the device to the computer using a USB cable.

If a software update is available, follow the on-screen instructions to update the device.

•

Do not turn off the computer or disconnect the USB cable while the device is updating.

•

While updating the device, do not connect other media devices to the computer. Doing so may interfere with the update process. Before updating, disconnect all other media devices from the computer.

Backing up and restoring data

Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Samsung account and Accounts for more information.

Using a Samsung account

On the Apps screen, tap for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap

Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.

Settings

BACK UP NOW

→

Cloud and accounts

→

Backup

→

Back up my data

To set the device to automatically back up data, tap the

To restore backup data from Samsung Cloud using a Samsung account, tap device and the data types you want to restore and tap be restored to your device.

Auto back up

RESTORE NOW

switch to activate it.

. The selected data will

Restore

. Select a

Basics

Using a Google account

On the Apps screen, tap

switch for the Google account to activate it. Tap

data

as the backup account.

To restore data using a Google account, tap the you reinstall apps, backed up settings and data will be restored.

Settings

→

Cloud and accounts

Automatic restore

→

Backup

Backup account

switch to activate it. When

and tap the

and select an account

Back up my

Performing a data reset

Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information.

On the Apps screen, tap

→

RESET DEVICE

→

DELETE ALL

Settings

→

General management

. The device automatically restarts.

→

Reset

→

Factory data reset

Quick connect

Introduction

Quickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using the Quick connect feature.

•

If the device you want to connect does not support the Quick connect feature, activate its Wi-Fi Direct or Bluetooth feature before launching your device.

•

Connection methods may vary depending on the type of connected devices or the shared content.

Quick connect

Basics

Connecting to other devices

Open the notification panel, swipe downwards on the notification panel, and then tap

Search phone and scan for nearby devices

Tap

Scan for nearby devices

The Wi-Fi and Bluetooth features will be activated and the device will automatically search for nearby devices.

Select a device from the list and connect to it by following the on-screen instructions.

The next steps may vary depending on the connected device.

Connecting to a TV

Connect your device and a TV to view the device’s content on the larger screen. You may be able to use more features depending on the connected TV.

Turn on the TV and place your device close to the TV.

Open the notification panel, swipe downwards on the notification panel, and then tap

Search phone and scan for nearby devices

Tap

Scan for nearby devices

Select the TV.

The list of features you can use with the TV appears.

Select a feature and follow the on-screen instructions to use the feature.

Available features may vary depending on the TV.

•

View device on TV (Smart View)

: View your device’s content on the TV screen. You

may need to activate the Screen Mirroring feature on the TV depending on the TV you want to connect. If the TV does not support the Screen Mirroring feature, use compatible accessories to enable the feature. Compatible accessories include HomeSync and an AllShare Cast dongle.

Basics

•

Use as remote control

View TV on device

within the allowed connection range.

Play TV sound on device

the TV. You can connect a headset to the device so that others do not hear the TV sound.

Deregister TV

: Use your device as a remote control for the TV.

: Watch TV on your device’s screen. You can continue watching TV

: Listen to the sound via the device’s speaker while watching

: Register the TV to your device to use additional features,

such as

•

Use as remote control

Some files may be buffered during playback, depending on the connection.

If the TV does not support High-bandwidth Digital Content Protection (HDCP), you cannot view Digital Rights Management (DRM)-protected content on the TV.

Streaming content on the registered TV

If you register a TV to your device, you can more easily connect to the TV while playing content.

When your device recognises the registered TV while you are watching content, the will appear on the device. Tap the icon to stream the content from your device to your TV.

•

This feature is supported only by the device’s default gallery app.

•

When the registered TV is connected to an electric socket, you can use this feature even if the TV screen is turned off.

icon

Sharing features

Share content by using various sharing options. The following actions are an example of sharing images.

You may incur additional charges when sharing files via the mobile network.

Tap

Gallery

Select an image.

on the Apps screen.

100

Samsung SM-N930F, SM-N930FD User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting Started

Read me first

Maintaining water and dust resistance

Package contents

Device layout

Battery

SIM or USIM card (nano-SIM card)

Memory card (microSD card)

USB connector

Turning the device on and off

Transferring data from your previous device

Basics

Controlling the touchscreen

Home screen

Lock screen

Always On Display

Notification panel

Entering text

Screen capture

Opening apps

Edge screen

S Pen features

Iris recognition

Fingerprint recognition

Secure Folder

Multi window

Samsung account

Device and data management

Quick connect

Sharing features