Samsung SM-N915PZWESPR, SM-N915PZKESPR User Manual
User Guide
(UG template version 15a)
SPT_SM-N915P_UG_Eng_052516_FINAL
Table of Contents
Get Started .................................................................................................................................................... 1
Phone Basics
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Complete the Setup
Set Up Voicemail
Your Phone’s Layout
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screen
Customize Your Home Screen
Extended Home Screens
Status Bar and Notification Panel
Status Bar
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Notification Panel
Edge Screen Features
Edge Screen Basics
Customize App Shortcuts
Quick Tools
Edge Screen Options
S Pen
Screen View Options
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Air Command
Action Memo
Smart Select
Screen Write
Open S Note
Add or Remove Air Command Shortcuts
S Pen Options
Motions and Gestures
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TOC i
Multi Window............................................................................................................................... 21
Enter Text
Text Input Methods
Google Voice Typing
Samsung Keyboard
Swype
Tips for Editing Text
Phone Calls
Wi-Fi Calling
Make Phone Calls
Receive Phone Calls
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Call Using the Keypad
Call from Logs
Call from Contacts
Call a Number in a Text Message
Call a Number in an Email Message
Make an Emergency Call
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Multitasking While on a Call
End a Call
Phone Call Options
Dialing Options
Caller ID
Call Waiting
Three-Way Calling
Call Forwarding
In-Call Options
Voicemail
Visual Voicemail
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Voicemail Setup
Retrieve Your Voicemail Messages
Voicemail Notification
Set Up Visual Voicemail
Review Visual Voicemail
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Visual Voicemail Options
Configure Visual Voicemail Settings
TOC ii
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Change Your Main Greeting .......................................................................................................43
Edit the Display Name
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Logs
Access Call Settings
Contacts
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Get Started with Contacts
Access Contacts
Find a Contact
Contacts Settings Options
Add a Contact
Save a Phone Number
Edit a Contact
Add or Edit Information for a Contact
Assign a Picture to a Contact
Assign a Ringtone to a Contact
Link Contacts
Delete Contacts
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Move Contacts
Speed Dials
Favorites
Groups
Share Contacts
Import and Export Contacts
Accounts and Messaging
Google Account
Samsung Account
Email
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Create a Google Account
Sign In to Your Google Account
Access Gmail
Send a Gmail Message
Read and Reply to Gmail Messages
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Add an Email Account
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Add a Microsoft Exchange ActiveSync Account
Compose and Send Email
TOC iii
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Reply To or Forward Email .........................................................................................................61
Manage Your Email Inbox
Access Email Settings
Delete an Email Account
Text and Multimedia Messaging
Send a Text Message (SMS)
Send a Multimedia Message (MMS)
Save and Resume a Draft Message
New Messages Notification
Managing Conversations
Access Messages Settings .........................................................................................................67
Messenger .......................................................................................................................................... 67
Social Networking Accounts
Facebook
Google+
Hangouts
Instagram
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Pages Manager
Sprint FamilyWall
Sprint Fun & Games
YouTube
Apps and Entertainment
Play Store
Find and Install an App
Open an Installed App
Uninstall an App
Galaxy Apps
1Weather
eBay
Music Apps
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Music
NextRadio
Play Music
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Samsung Milk Music
Spotify
TOC iv
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Sprint Music Plus ........................................................................................................................76
NASCAR Mobile
NBA Game Time
PEN.UP
Play Books
Play Games
Play Movies & TV
Play Newsstand
Sprint Zone
Sprint TV & Movies
Web and Data
Wi-Fi
Internet
Chrome
Data Services General Information (4G LTE and 3G Networks)
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Turn Wi-Fi On or Off
Turn Wi-Fi On and Connect to a Wireless Network
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4G LTE
Your User Name
Data Connection Status and Indicators
Hotspot
Tethering
Virtual Private Networks (VPN)
Prepare Your Phone for VPN Connection
Add a VPN
Connect to a VPN
Disconnect from a VPN
Pictures and Video
Camera
Open the Camera
Take a Picture
Record Videos
Review Pictures and Videos from the Camera
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Configure the Camera
Gallery
TOC v
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View Photos and Videos .............................................................................................................95
Work with Photos
Share Photos and Videos
Video
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Tools and Calendar
Bluetooth
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Turn Bluetooth On or Off
Connect a Bluetooth Headset or Car Kit
Reconnect a Headset or Car Kit
Disconnect or Unpair from a Bluetooth Device
Send Information Using Bluetooth
Receive Information Using Bluetooth
Calculator
Calendar
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Add an Event to the Calendar
Event Alerts
View Events
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Delete Events
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Clock
Drive
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Dropbox
Evernote
Flipboard
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Flipboard Briefing
Google Now
Google Search
Hancom
™
Office 2014 .......................................................................................................................111
Lookout Security
My Files
Navigation
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Google Maps
Scout
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Peel Smart Remote
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Samsung+
S Health
TOC vi
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S Note ...............................................................................................................................................116
S Voice
Scrapbook
Smart Manager
Voice Recorder
Voice Search
microSD Card
Transfer Files Between Your Phone and a Computer
Update Your Phone
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Using the Smart Select and Image Clip Tools
Install a microSD Card
Remove a microSD Card
View microSD Card Memory
Format a microSD Card
Unmount a microSD Card
Before Updating Your Firmware
Update Your Phone
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Global Services
Activate Sprint Worldwide Service on Your Account
Your Phone’s SIM Card for International GSM Roaming
Enable Global Roaming Mode
Set the Communications Method for Global Use
Select a Carrier
Make and Receive Worldwide Calls
Sprint International Voicemail Service
International Data Roaming
Contact Sprint for Assistance with International Service
Settings
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Using Settings
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Set Up Your Voicemail Access Number for International Use
Access Your Voicemail Internationally
Access Email and Data Services Internationally
Access Settings
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Search Settings
Settings Options
TOC vii
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Wi-Fi Calling Settings........................................................................................................................ 136
Wi-Fi Settings
Configure Wi-Fi Settings
Advanced Wi-Fi Settings
Wi-Fi Direct Settings
Bluetooth Settings
Hotspot and Tethering Settings
Hotspot Settings
Tethering Settings
Airplane Mode
Data Usage Settings
Location Settings
NFC and Sharing Settings
Turn NFC On or Off
Android Beam Settings
S Beam Settings
Tap and Pay
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Nearby Devices Settings
Printing Settings
Screen Mirroring Settings
MirrorLink Settings
More Networks Settings
Nearby Device Scanning Settings
Mobile Networks Settings
VPN Settings
Roaming Settings
Sounds and Notifications Settings
Volume Settings
Sound Mode
Vibration Intensity
Vibrate When Ringing
Ringtones
Vibrations
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Notification Ringtone
Other Sounds
TOC viii
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Sound Quality and Effects ........................................................................................................ 153
Do Not Disturb
Notifications on Locked Screen
Application Notifications
Notification Access
Display and Wallpaper Settings
Brightness
Wallpaper Settings
Font
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One-Handed Operation Settings
Screen Rotation
Smart Stay
Screen Timeout
Screen Mode
Auto Adjust Screen Tone
Daydream
LED Indicator Settings
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Touch Key Light Duration
Increase Touch Sensitivity
Lock Screen Settings
Screen Lock
Set a Swipe Screen Lock
Set a Pattern Screen Lock
Set a PIN Screen Lock
Set a Password Screen Lock
Set a Fingerprint Screen Lock
Multi Window Settings
Notification Panel Settings
S Pen Settings
Motions and Gestures Settings
Edge Screen Settings
Accounts Settings
Cloud Settings
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Backup and Reset Settings
Easy Mode Settings
TOC ix
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Accessibility Settings......................................................................................................................... 171
Vision Accessibility Settings
Hearing Accessibility Settings
Dexterity and Interaction Settings
Configure Other Accessibility Settings
Configure Accessibility Services
Private Mode Settings
Finger Scanner
Language and Input Settings
Choose a Default Language
Set a Default Input Method
Samsung Keyboard Settings
Swype Settings
Google Voice Typing Settings
Handwriting Recognition
Speech Settings
Mouse/Trackpad Settings
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Date and Time Settings
Safety Assistance
Accessories Settings
Power Saving Settings
Storage Settings
Security Settings
Device Administration
Encryption
Reactivation Lock
Passwords
Security Update Service
Credential Storage
Advanced Settings
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Help
Activate This Device
System Update Settings
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About Device Settings
Application Manager Settings
TOC x
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Default Applications Settings ............................................................................................................189
Calendar Settings
Call Settings
Call Rejection
Answering and Ending Calls
Call-Related Status Pop-Ups
Show Caller Information
Call Alerts
Call Accessories
More Settings
Ringtones and Keypad Tones
Personalize Call Sound
Noise Reduction
US Dialing
International Dialing
DTMF Tones
Voicemail Settings
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Contacts Settings
Email Settings
Gallery Settings
Internet Settings
Messages Settings
S Voice Settings
Google Settings
For Assistance
Troubleshooting
Sprint Account Information and Help
Copyright Information
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Sprint Account Passwords
Manage Your Account
Sprint Support Services
Intellectual Property
Open Source Software
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Disclaimer of Warranties; Exclusion of Liability
Modification of Software
TOC xi
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Samsung KNOX........................................................................................................................ 210
Samsung Electronics America (SEA), Inc.
Do you have questions about your Samsung Mobile Device?
Legal Information
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Index
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TOC xii
Get Started
The following topics give you all the information you need to set up your phone and Sprint service the
first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
Before using your new phone, you must install and charge the battery. You may also install an optional
memory card (not included).
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal,
complete the setup wizard, set up voicemail, and make a call. You should fully charge the battery as
soon as possible.
Get Started 1
Remove the Back Cover
Remove the cover for access to the SIM card, optional memory card (not included), and the battery.
1. Remove the back cover using the slot on the top of your phone.
2. Carefully lift the cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Install a Memory Card (Optional)
You can use an optional microSD™ or microSDHC™ memory card (not included) to expand available
memory space.
■ Carefully slide the memory card into the memory card socket (as shown) until the card locks
into place. Make sure that the card’s gold contacts face into the phone and that the card is
positioned as shown.
Get Started 2
Install the Battery
■ Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
Replace the Back Cover
■ Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.
Get Started 3
Charge the Battery
For fastest charging times, use the Samsung Adaptive Fast Charger that came with your phone. This
charger provides faster charging only when connected to devices that have Adaptive Fast Charging.
1. Plug the USB cable into the USB Charger/accessory port on the bottom of the phone.
2. Plug the other end of the USB cable into the Adaptive Fast Charging charger, and then plug the
Charging Head into an electrical outlet to charge your battery.
Caution: Use only Samsung-approved charging devices. Samsung accessories are designed for your
device to maximize battery life. Using other accessories may invalidate your warranty and may cause
damage.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service,
it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands free activation
screen, which may be followed by a PRL update screen and a Firmware update screen.
Follow the prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you are swapping phones), you can activate on your computer online
or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Get Started 4
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock
key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the
Welcome screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has been
activated on your Sprint account.
1. At the Welcome screen, select a language and tap Start.
2. Follow the instructions to configure your phone’s basic options, such Wi-Fi
& Diagnostic Data, Tap & Go options, location settings, and more.
Google Account: M
any of your phone’s applications, such as Gmail
and the Google Play
must set up your Google Account on your phone. Complete the steps to sign in to your
current Google Account, or sign up for a new Google Account.
™
store, require a Google™ Account. To use these applications, you
®
connections, EULA
™
, Google Hangouts™,
Samsung Account: Your Samsung Account is used for access
services. Complete the steps to sign in to your current Samsung Account, or sign up for a
new Samsung Account.
Reactivation Lock: Protect your device in case it is lost or stolen by stopping other people
from reactivating your device after it has been reset. You need a Samsung account to use
this service.
3. Tap Finish to complete setup.
You may see a series of informational or update screens. Follow the prompts to continue.
Get Started 5
to Samsung apps and
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a passcode to protect against unauthorized access.
Note: Voicemail Passcode – Sprint strongly recommends that you create a passcode when setting up
your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to
your phone is able to access your voicemail messages.
1. From home, tap
If your screen is locked, press the Power/Lock key to turn on the display and then swipe
Phone.
your screen in any direction. See Turn Your Screen On and Off
.
2. Touch and hold (1) to dial your voicemail number.
3. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
Tip: You can also access and set up voicemail with the Visual Voicemail app. From home, tap
Apps > Voicemail, and then tap Personalize now.
Get Started 6
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to
the people and information that are important to you. The following topics will introduce the basic
functions and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic layout.
The following list defines the features listed in the above illustrations.
Features
Front View
● Power/Lock key: Turn the phone or screen on or off, enable Airplane mode, or restart the
● Proximity sensors: Detect when objects are close to the screen. For example, when you hold
● Front camera: Takes pictures and records videos while facing the screen, and allows you to
● Edge screen: The Edge screen provides convenient access to shortcuts, widgets, and features
Phone Basics 1
phone.
the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent
accidental screen touches.
video conference.
that are most useful to you. Select and customize panels to make the Edge screen work for
you.
● Back key: Return you to the previous screen, or close a dialog box, options menu, the
notification panel, or the keyboard.
● Home key/finger scanner: Returns to the home screen. The Home key can also act as a
fingerprint scanner for security (unlock) and other applications.
● Recent Apps key: Access recently used apps.
● Volume key: Adjust the ringtone or media volume or adjust the voice volume during a call.
● LED indicator: Glows or blinks in different colors to show status when the screen is turned off.
The LED glows red when charging, and blinks red when the battery is low; blinks blue when
there is a new notification, or when you are recording voice with the screen turned off; and
glows green when the battery is fully charged and the phone is attached to a charger.
● Earpiece: Listen to calls and automated prompts when using the phone.
Back View
● Microphone: Transmit your voice for phone calls or re
● Infrared transmitter: Controls other devices, such as a TV.
● Headset jack: Plug in a headset for convenient, hands-free conversations.
● Heart rate sensor: Meas
● USB charger/accessory port: Connects the charger/USB cable (included) and other optional
● S Pen: Storage location for the S Pen
● Sp
● Flash: Helps illuminate subjects in low-light environments when the camera is focusing and
● Camera: Takes pictures and record videos.
your voice or ambient sounds for
voice recordings and videos. There are three microphones, one on the top and two on the
bottom.
cord
use with apps like S Health
ures your heart rate when you hold your finger over the sensor, for
™
. For more information, see S Health.
accessories (not included).
eaker: Plays ringtones and sounds. The speaker also lets you hear the caller’s voice in
speakerphone mode.
™
stylus.
capturing a photo or video.
Caution: Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 2
Turn Your Phone On and Off
Use the Power/Lock key to turn the phone on or off.
Turn the Phone On
Turn the Phone Off
The screen remains blank while your phone is off. If the phone is off during charging, the screen
displays a charging animation.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
Save battery power by turning of the screen when not in use.
■ Press and hold the Power/Lock key.
1. Press and hold the Power/Lock key to display the Device options menu.
2. Tap Power off > Power off to turn the phone off.
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again
will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the phone’s
screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen Lock.
Phone Basics 3
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to select items such as applications and settings icons, or type using the keys of the
onscreen keyboard, simply tap them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Phone Basics 4
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag an item, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Phone Basics 5
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard.
Note: You can control screen rotation with the Screen rotation setting. To make this selection, from
home, tap Apps > Settings > Display and wallpaper > Screen rotation. See
Rotation for more information.
Screen
Phone Basics 6
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Tip: Pinching any home screen will show you options to customize home screens, or tap a thumbnail to
go straight to another screen.
Phone Basics 7
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more. The
home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Note: The indicator near the bottom of the screen shows your current screen position.
Tip: Press the Home key to return to the main home screen from any other screen.
Customize Your Home Screen
You can customize your home screen by adding shortcuts, folders, widgets, and more.
Create a Shortcut
Use shortcuts to launch an app from the home screen.
1. From home, tap Apps.
2. Touch and hold an app icon, and then drag it to a home screen an
Move a Shortcut
Move a shortcut to another home screen.
1. From home, touch and hold a shortcut to undock it.
2. Drag the icon to a different location, and then release it.
d release it.
Phone Basics 8
Remove a Shortcut
Remove a shortcut from the home screen.
1. From home, touch and hold a shortcut to undock it.
2. Drag the icon to Remove and then release it.
Note: Removing a shortcut does not delete the app, it just removes the shortcut from the home screen.
Add a Widget
Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the widget works like
as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet
bookmarks, Gmail and email accounts, and many others.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Widgets, and then scroll to find one.
3. Touch and hold the widget, and then drag it to a home screen and release it.
Remove a Widget
Remove a widget from the home screen.
Note: Removing a widget does not delete the widget; it j
Choose Wallpapers
Change the look of the home and lock screens with wallpaper. You can display a favorite picture, or
choose from preloaded wallpapers.
1. From home, touch and hold on a widget to undock it.
2. Drag the widget to
Remove and release it.
ust removes the widget from the home screen.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Wallpapers, and then choose Home screen, Lock screen, or Home and lock screen.
3. Tap a wallpaper to see a sample, and then tap Set as wallpaper.
Phone Basics 9
Configure Home Screen Settings
Choose options for the home screen.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Tap Home screen settings, and then enable or disable these options:
Transition effect: When enabled, a page-turning effect displays as you scroll through the
home screens.
Flipboard Briefing: View all Flipboard Briefing updates on the home screen. When
enabled, Flipboard Briefing displays on the far-left screen. For more information, see
Flipboard
Note: If Flipboard Briefing is disabled, your home screen
in either direction from the main home screen and swipe through all the screens to return to the main
home screen.
.
Extended Home Screens
In addition to the main home screen, your phone has up to six extended home screens to provide more
space for adding shortcuts, widgets, and more.
s will “swipe through,” meaning you can swipe
Note: You can have up to seven screens, including the main home screen.
Add a Home Screen
You can have up to seven home screens.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Swipe to the right, and then tap
Add on a screen to add it.
Phone Basics 10
Delete a Home Screen
Icon
Description
Bluetooth: Bluetooth® is active.
Bluetooth connected: Bluetooth is on, and your phone is connected to another device.
Wi-Fi: Wi-Fi is active.
Wi-Fi available: Wi-Fi networks are available.
Vibrate mode: Vibrate mode is enabled.
Mute mode: Mute mode is enabled.
Speakerphone: Call is using speakerphone.
3G: The device is connected to a 3G wireless network.
4G LTE active: The device is connected to a 4G LTE wireless network.
Signal strength: Cellular network signal strength is displayed.
You can delete home screens, except for the default screens.
1. From home, pinch the screen.
– or –
Touch and hold an empty space on the screen.
2. Scroll to the screen you want to delete. Touch and hold the screen, and then drag it to
Status Bar and Notification Panel
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view notifications, open the notification panel by touching and
holding the status bar and dragging it down.
Status Bar
The status bar displays icons to notify you of your phone’s status, as well as notifications.
Status Icons
Remove.
Phone Basics 11
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